Mobile network state disconnected? - Samsung Galaxy S8 Questions and Answers

Hello guys. After paying off the remainder of my S8's bill on sprint they unlocked it (or so they said). I then used your guide to install Samsung and at&t's firmware. From there I went to an at&t store, bought an at&t go phone sim card, installed it, activated their service and changed my number. LTE works fine, but I don't think 2g and 3g are working.
1. Under sim card status it says disconnected mobile network state. My IMS registration status is not registered either.
2. Under connections - mobile networks - network operators at&t - search for at&t microcell it says "Failed to connect to mobile network via at&t MicroCell. Try again.
3. Under connections - mobile networks - access point names it says "ATT Nextgenphone", that's all. I would of thought more options would be here. ?
According to the app open signal my phone never uses 2g or 3g.
Please let me know what I should do next. Thank you.

Related

What is UMA?

I was roaming in the USA recently and I usually connect to the AT&T network but there was a moment where it said my service provider was "UMA". I called 611 and it just told me my call cannot be completed. I went to scan for networks and all it can find was UMA, not AT&T or T-Mobile. Eventually it went back to AT&T... but I'm wondering what is UMA?
when you're roaming, you'll see the name of the local network you're connecting to. in maryland, i usually connect to cellone dcs, but otherwise i connect to t_mobile. when you're connected to uma you might also see a triangle where your edge or 3g symbol is on the taskbar.

Mobile network state: disconnected

Got an x10 today off ebay, unlocked after browsing this forum, by htc-code, network shows carrier on home screen, signal shows 4 bars, yet in status it says mobile network state: disconnected, this results in me not being able to get any calls at all, not even a simple balance check, the sim card is pay&go whilst I sort it out but as far as I'm concerned it isn't a data plan issue or anything like that.
Just wondered whether this is an issue anyone knows anything about or whether it's been imei blocked or whether I should just get in touch with tesco.
possibly important info:
Tesco mobile
phone was locked to orange, now unlocked
firmware 1.6
baseband 1.1.25
kernel 2.6.29-rel semc-android semc #2
signal strength -85dbm 14asu
mobile network type utms
service state in service
mobile network state disconnected
Being a pay as you go, the SIM might need activating? Ring your Telco and see what they say.
The sim came out of another phone I've been using for the past 3 years I'll give them a call later to set up a data plan anyway.
Got hold of Tesco, they couldn't solve it, imei isn't blocked or anything, tried and Orange simcard (the network it was originally on) and that works and makes calls, my other sim doesn't make or recieve calls, so it looks like it hasn't been unlocked fully. I need to get hold of htc-code and try to figure out a solution, that is, when they're online. I'll post back with an outcome.
both my x10a and my nexus1 say the same thing, mobile network state disconnected, and my phones work great. i am on wifi now, but when i turn off wifi my phone has no issues with cellular data.
your phone must not be unlocked yet or you might not have entered your apn correctly. make sure the apn is correct for your network and try again
i just turned off wifi and waited for the 3g symbol to reappear and now my mobile network state reads connected. so this indicates if you are attached to the network for data only.
i would still make sure that you manually configure your networks apn settings and then try to make a call. i think i had an issue when i had flashed to a different firmware and had not entered my carriers info.
Thanks for the reply mate, I'll try that seeing as ferraripassion/sudarshan is offline I'll let you know how it goes.
Sort of fixed, manually entering APN puts up 3g symbol and changes mobile network state to connected, even on wap internet, but I still can't make or receive calls on this sim card :/
Thought I'd check the phone on checkmend this morning, although the phone does still work on an orange sim card, checkmend says
Ever blocked UK: This item has been blocked during its lifetime by one or more UK network(s).
IMEI Currently blocked: This item is currently blocked on one or more networks. It may still work on some networks.
Click to expand...
Click to collapse
So, with that, does anyone have any advice on IMEI unblocking/people to contact and getting my cash back?
Write to matey boy on eBay and get money back. Because clearly, he's sold a non-working phone that's probably been nicked.

[Q] Cannot connect to mobile data service

Hi,
I just bought an i9500 Galaxy S4. Replaces my Nexus S.
Either-way, I have it simmed to Telus in Canada. While connected via my wireless everything works as it should. However, when I disable wireless and use just the mobile connection I can only use phone and sms, I cannot get connected to the internet via mobile data.
I called Telus and they said to verify Telus as the carrier. I did. They asked me to do a search for networks. Which I couldn't do because I was talking to them on the phone I was troubleshooting on. So I disconnected. Once disconnected from call I opened the network settings and did the network search. It completed once and I chose telus. Still no mobile data connection.
When I look at status it says:
Network = Telus
Mobile Network Type = UMTS:3
Service State: In Service
Mobile Network State: Disconnected
My device is:
GT-i9500
Android 4.2.2
Baseband ver. i9500XXUAMDK
Kernel Version 3.4.5-Adam-1.2+
Build Number JDQ39.i9500XXUAMDK
SELinux Permissive
I rooted my phone using the instructions found here: www dot redmondpie dot com/root-galaxy-s4-gt-i9500-on-android-4.2.2-how-to-tutorial
Everything seemed fine until this morning until I could not get mobile data connection. I did not test the mobile data connection immediately after the rooting so i don't know if it (the rooting) had anything to do with my current issue.
Also, when I attempted to check the network mode I only have these choices:
1. GSM/WCDMA
2.GSM only
3.WCDMA only
I currently have it selected as GSM/WCDMA (auto connect) but I have tried GSM only. The Telus person says I should also have GSM/HSPA as a selection and I know the phone does support this but where it is I have no clue.
Any help I could get for this would be awesome. I am thinking of unrooting the phone and sending it back and I really don't want to do that cause I LOVE this phone.
Thank You.
yodabug said:
Hi,
I just bought an i9500 Galaxy S4. Replaces my Nexus S.
Either-way, I have it simmed to Telus in Canada. While connected via my wireless everything works as it should. However, when I disable wireless and use just the mobile connection I can only use phone and sms, I cannot get connected to the internet via mobile data.
I called Telus and they said to verify Telus as the carrier. I did. They asked me to do a search for networks. Which I couldn't do because I was talking to them on the phone I was troubleshooting on. So I disconnected. Once disconnected from call I opened the network settings and did the network search. It completed once and I chose telus. Still no mobile data connection.
When I look at status it says:
Network = Telus
Mobile Network Type = UMTS:3
Service State: In Service
Mobile Network State: Disconnected
My device is:
GT-i9500
Android 4.2.2
Baseband ver. i9500XXUAMDK
Kernel Version 3.4.5-Adam-1.2+
Build Number JDQ39.i9500XXUAMDK
SELinux Permissive
I rooted my phone using the instructions found here: www dot redmondpie dot com/root-galaxy-s4-gt-i9500-on-android-4.2.2-how-to-tutorial
Everything seemed fine until this morning until I could not get mobile data connection. I did not test the mobile data connection immediately after the rooting so i don't know if it (the rooting) had anything to do with my current issue.
Also, when I attempted to check the network mode I only have these choices:
1. GSM/WCDMA
2.GSM only
3.WCDMA only
I currently have it selected as GSM/WCDMA (auto connect) but I have tried GSM only. The Telus person says I should also have GSM/HSPA as a selection and I know the phone does support this but where it is I have no clue.
Any help I could get for this would be awesome. I am thinking of unrooting the phone and sending it back and I really don't want to do that cause I LOVE this phone.
Thank You.
Click to expand...
Click to collapse
There wont be anything wrong just that u ll be missing "apn" setting in ur mobile network
Which can be edited in setting / ither networks / mobile networks / access point names
Google it for ur network or call ur service provider for the same
This should solve it
Also rooting wont affect may be apn setting is reset nothing else
Sent from my GT-I9500 using xda premium
Ok resolved. I was to quick to disregard my provider(I usually look elsewhere first because of bad experience's calling help-desk's; this time it backfired on me).
It was a simple thing really. In case anyone else experience's this here it is;
On my new phone I had only one network provider: isp.telus.com
I had to grab my old phone and add this also: sp.telus.com and all other settings copied from my old phone
The help-desk lady said that the isp.telus.com is used for tethering only and that it facilitates communication between the phone and the laptop (or whatever other device you are tethered to) and the actual data connection is is the sp.telus.com .
My phone was only picking up the isp.telus.com network and I had to manually add the sp.telus.com. She said it happens on some international devices and didn't explain further.
Anyways, hope this helps someone.
Cheers
yodabug said:
Ok resolved. I was to quick to disregard my provider(I usually look elsewhere first because of bad experience's calling help-desk's; this time it backfired on me).
It was a simple thing really. In case anyone else experience's this here it is;
On my new phone I had only one network provider: isp.telus.com
I had to grab my old phone and add this also: sp.telus.com and all other settings copied from my old phone
The help-desk lady said that the isp.telus.com is used for tethering only and that it facilitates communication between the phone and the laptop (or whatever other device you are tethered to) and the actual data connection is is the sp.telus.com .
My phone was only picking up the isp.telus.com network and I had to manually add the sp.telus.com. She said it happens on some international devices and didn't explain further.
Anyways, hope this helps someone.
Cheers[/QUOTE
Great
Sent from my GT-I9500 using xda premium
Click to expand...
Click to collapse

[Q] g900r no access point option in more networks

This phone I have had a att go Sim in it before I got it but now I activated my straight talk sim only 5o find I can't set up a new network unless I don't have to? There is no sim error only a no network symbol and it says searching for service. Curious on my options.

No Network on Essential phone in India

I am currently in India, and trying to use my Essential PH1 with a Vodafone India 4G sim card. The SIM is not registering with the phone, and I am unable to get any network. I keep getting the message "your SIM is not allowed to use this network". I have tried contacting the local service center, but they tell me that the handset settings need to be changed. The same SIM works well with other phones in India.
I am using a Vodafone India 4G sim.. its a 'postpaid' connection (if that matters). When I manually select the network, all the available networks are listed, when I select "choose automatically", a message pops up "already registered on the network", but i dont get any signal.
When I manually try to select Vodafone IN from the list, pop up message says "your SIM is not allowed to use this network"
I have checked with Vodafone customer care, and they are sure its a phone config issue.
The same SIM works perfectly fine in any other handset. (Currently running the same SIM in Nexus 5)
Since this phone has not been launched in India yet, there is no technical knowledge or troubleshooting database available locally. Would you be able to help me with the correct settings so that the I can continue using the phone in India?

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