Database Users

Whatsapp notification woes driving me crazy!

So after being a long time apple user and long time iTunes hater ... I managed to sell my iphone 4 and bought a samsung galaxy S4, did the same for my other half...
Keep in mind, this is a brand new, no-root, default phone.
The issue basically is notifications, for whatsapp ( at the moment since I haven't set up anything else that requires push, besides gmail). The issue is once I turned the screen off, either manually or by itself. whatsapp notifications randomly stop arriving until I turned on the screen, completely close the app and open it again, the same goes for 2 other devices ( 3 in total), this happens with wifi or mobile data
Device #1. new s4,
Device #2 new s4
Device #3 Samsung galaxy young running 4.1.2 JB.
Now, device #3 belongs to a friend of mine who told of these issues a couple of months ago, however I did pay attention as I just figured it was network connection or wifi or whatever be it.
I've googled the hell out of this and it is apparently an android issue:
it's not telco related in my case, because i had NO ISSUES on my iphone 4 nor my best half's 4s.
Anyway, hopefully someone here has been through something similar and been able to fix it? I've searched the forums and there's apparently a widespread issue, but not fix as of 4.2.2?
New to the forum, I originally posted this here
neowin.net/forum/topic/1163306-android-notifications-woes-with-whatsapp/[/url]

emailed whatsapp support
I emailed whatsapp support, got and automated response, i'll post if I get any updates
Jul 08 13:28 (PDT)
Hi,
I just recently switched to a samsung galaxy s4 ( two actually, one for me,
one for GF), before that we used iphone 4 and 4s, never had an issue with
whatsapp notifications until I switched this passed friday. The issue is
once the phone goes into sleep mode, be it mobile data or wifi, I have to
force close the app and open again to receive notifications that I got
hours ago if I don't continously check.
I've googled the hell out of it and found your FAQ, as well as plenty other
sites with the same issue except no solution.
From your FAQ:
1. tried re-installing directly from direct download link (
http://www.whatsapp.com/android/current/WhatsApp.apk) and not from play
store
2. tried rebooting.
3. notifications are set properly
4. google+ is disabled ( hangouts) ( tried enabling it, same result)
5. Wifi is set to always on.
Note this is on stock, brand new phones and apparently it's a wide spread
issue:
http://forum.xda-developers.com/showthread.php?t=2356052
http://forum.xda-developers.com/showthread.php?t=2351753
http://www.neowin.net/forum/topic/1163306-android-notifications-woes-with-whatsapp/
Anyway, emailing you guys, because I've basically given up google searching
and asking in forums.
Click to expand...
Click to collapse
Their automated response was:
Hi,
Thanks for contacting WhatsApp. We are working on answering everyone's question as soon as possible. In the meantime, please look at our FAQ to see if your question is answered there.
FAQ page: http://www.whatsapp.com/faq/
Below are the answers to some commonly asked questions:
1. What are WhatsApp's subscription fees?
http://www.whatsapp.com/faq/en/general/23014681
2. Why can't I connect to WhatsApp?
http://www.whatsapp.com/faq/en/general/21092998
3. Can I recover deleted messages?
http://www.whatsapp.com/faq/en/general/21197296
If you submitted a suggestion, thank you very much for sharing your feedback. Please note that we cannot comment specifically about plans and developments, but we value your feedback and have taken note of your suggestion.
To add any updates to your request, please respond to this email. We are here to help!
Thanks!
WhatsApp Support Team
Interested in translating for us? Please visit http://translate.whatsapp.com
Take a look at our FAQ: http://www.whatsapp.com/faq/
Click to expand...
Click to collapse

Are you using it on Wi-Fi or 3g? If Wi-Fi, Is it possible that your Wi-Fi is going into poWer save mode or something
Sent from my GT-I9505 using Tapatalk 4 Beta

AMoosa said:
Are you using it on Wi-Fi or 3g? If Wi-Fi, Is it possible that your Wi-Fi is going into poWer save mode or something
Sent from my GT-I9505 using Tapatalk 4 Beta
Click to expand...
Click to collapse
Sadly, both

Do you lock the screen while whatsapp is open? Or do you choose whatsapp and then lock the screen?
If whatsapp is still running and on the screen, and you lock the screen, it's like the app just stops checking.. I've had this with multiple phones and its a whatsapp problem, not the phone.

ilabs said:
Do you lock the screen while whatsapp is open? Or do you choose whatsapp and then lock the screen?
If whatsapp is still running and on the screen, and you lock the screen, it's like the app just stops checking.. I've had this with multiple phones and its a whatsapp problem, not the phone.
Click to expand...
Click to collapse
Both.
So basically your solution was leave whatsapp on screen and push lockscreen?

Draconian Guppy said:
Both.
So basically your solution was leave whatsapp on screen and push lockscreen?
Click to expand...
Click to collapse
No, the opposite. For me, whatsapp only worked and checked for msgs if i closed the app and then locked the screen. I would usually come back to the homescreen or something. But if i locked over whatsapp, it would stop checking or take a really long time.
But since you say you've done both, I'm kinda stumped.

ilabs said:
No, the opposite. For me, whatsapp only worked and checked for msgs if i closed the app and then locked the screen. I would usually come back to the homescreen or something. But if i locked over whatsapp, it would stop checking or take a really long time.
But since you say you've done both, I'm kinda stumped.
Click to expand...
Click to collapse
Well this is how i fix whatsapp after it goes coocoo, close app, then open again,

Draconian Guppy said:
Well this is how i fix whatsapp after it goes coocoo, close app, then open again,
Click to expand...
Click to collapse
Which means whatsapp is usually open when you lock the screen, am I correct?

ilabs said:
Which means whatsapp is usually open when you lock the screen, am I correct?
Click to expand...
Click to collapse
Yup

Draconian Guppy said:
Yup
Click to expand...
Click to collapse
The try backing out of whatsapp before locking the screen. That should fix your problem. Its a whatsapp issue.

ilabs said:
The try backing out of whatsapp before locking the screen. That should fix your problem. Its a whatsapp issue.
Click to expand...
Click to collapse
I have tried that as well :/
Currently trying to installing .763, updated from .762, but whatsapp servers are probably getting busted as can't even verify my number.

Bro install Whatsapp+.
Google and download the apk,install and see if it helps.
If not, the only way is to root the S4 and install push notification fixer from play store. It modifies andriod to check for msges every 5mins. That will solve your problem for sure.
Sent from my C6502 Pac Rom using XDA Premium HD app

babylordx said:
Bro install Whatsapp+.
Google and download the apk,install and see if it helps.
If not, the only way is to root the S4 and install push notification fixer from play store. It modifies andriod to check for msges every 5mins. That will solve your problem for sure.
Sent from my C6502 Pac Rom using XDA Premium HD app
Click to expand...
Click to collapse
Hey mate,
I've probably tried all apps or methods by insanity to try getting this problem fixed. Unfortunately, nothing positive turned out.
Now I'm trying to off my screen when whatsapp is open, however, I still think it's unbelievably stupid to do so even if it works to get push notification. How can I go back to whatsapp whenever i wanna put the phone back in my jeans pocket? It then seems whatsapp would become the new homescreen?!?!?
Anyone got a real solution to this???

Also having this problem. Screen off, screen on - sometimes whatsapp just doesn't want to receive/send messages. Other times it's working properly.
Have you guys disabled Samsung Push? Have you disabled any system apps at all? Also, do you have the problem even when your phone has a good signal?
I'm also trying to find out the reason for this problem.

frrlod said:
Also having this problem. Screen off, screen on - sometimes whatsapp just doesn't want to receive/send messages. Other times it's working properly.
Have you guys disabled Samsung Push? Have you disabled any system apps at all? Also, do you have the problem even when your phone has a good signal?
I'm also trying to find out the reason for this problem.
Click to expand...
Click to collapse
I do disable some system app like weather, finance and stuff like those. To me, what I can confirm is the independence of problem from the signal strength since I've been using the same service provider before upgrading to Jelly Bean and there used to be problem free with the push notification.
This is the result I got last night:
- open whatsapp -> close whatsapp -> homescreen -> screen off = no push
- open whatsapp -> close whatsapp -> free ram -> screen off = no push
- open whatsapp -> screen off = push
Conclusion:
- it is not related to free ram
- it is the problem that the andriod system turn off the app upon screen off (or sleep)
Plus.
I tried installing Push Notification Fixer to introduce "heartbeat" to maintain the connectivity, unfortunately, it DOES NOT work in my case.
Let's keep in view the development. At least we are not alone and hope either Whatsapp or Google can fix this.

Check out this thread:
http://forum.xda-developers.com/showthread.php?t=2357417
It's a thread which guides you how to disable some allegedly useless google services in order to save battery life when idle. It works, but I think it might have been what's caused my whatsapp to go crazy. I even asked in the thread and some others have the same problem.
But if most other people in this thread haven't disabled said google services, that doesn't make any sense.

Mate. Trust me i know this issue exist on all andriod. i googled the hell out of it because i quarrelled with my partner a few times due to delay in replies. its just the way the kernel is written for stock andriod. you can try everything but it wont work. your only solution is to root and install push notification fixer from play store.
Sent from my C6503 using XDA Premium HD app

This isn't an issue with android it's an issue with whatsapp. Every android phone I've ever owned has had this issue with whatsapp. Whatsapp need to update their app so it still notifies if it was the last app open whilst the screen locks.
I just press home after I reply and let it lock its second nature to me. The bug is in whatsapp where if it is the last displayed whilst screen lock notifications don't work. You could try changing the conversation tone that might help.

mox123 said:
This isn't an issue with android it's an issue with whatsapp. Every android phone I've ever owned has had this issue with whatsapp. Whatsapp need to update their app so it still notifies if it was the last app open whilst the screen locks.
I just press home after I reply and let it lock its second nature to me. The bug is in whatsapp where if it is the last displayed whilst screen lock notifications don't work. You could try changing the conversation tone that might help.
Click to expand...
Click to collapse
That's wrong... It was perfectly fine, instantly receiving whatsapp messages in my phone no matter what. Something I've changed caused it to stop working.
My problem isn't only the notifications, it's the actual whatsapp messages aswell. Something killed the Whatsapp wakelocks, now my whatsapp isn't causing any wakelocks and when the phone is idle it does not check for messages.

"Battery too low for automatic update"

hy guys im new to this phone. im getting this advise everytime my battery is 5%, and sometimes reappears. i dont know wich application is referred. i disabled every automatic update (lg software, lg application and google play application).
anyone has a solution?

Faith140291 said:
hy guys im new to this phone. im getting this advise everytime my battery is 5%, and sometimes reappears. i dont know wich application is referred. i disabled every automatic update (lg software, lg application and google play application).
anyone has a solution?
Click to expand...
Click to collapse
Hello.
The solution to that would be to disable sync. I also get the message a few times, but it doesn't bother me. Your phone won't autosync when battery is less than 5%

vPro97 said:
Hello.
The solution to that would be to disable sync. I also get the message a few times, but it doesn't bother me. Your phone won't autosync when battery is less than 5%
Click to expand...
Click to collapse
thank for the quick reply, but i have already disabled the sync option :/

Faith140291 said:
hy guys im new to this phone. im getting this advise everytime my battery is 5%, and sometimes reappears. i dont know wich application is referred. i disabled every automatic update (lg software, lg application and google play application).
anyone has a solution?
Click to expand...
Click to collapse
In root browser find lgfota.apk and odex and rename the detention to .bak

Faith140291 said:
thank for the quick reply, but i have already disabled the sync option :/
Click to expand...
Click to collapse
Then it's trying to refresh the weather app/location.

notifiation problem

hi
I have some problem with application notifications... Only notification I get is from gmail and viber.
From all other application I don't get any notifications. In this applications I allowed notifications and in battery manager I put them in protected apps to keep runing after the screen is turned off.
Phone is running Android 6.0 and EMUI 4.1.

Tompinjo said:
hi
I have some problem with application notifications... Only notification I get is from gmail and viber.
From all other application I don't get any notifications. In this applications I allowed notifications and in battery manager I put them in protected apps to keep runing after the screen is turned off.
Phone is running Android 6.0 and EMUI 4.1.
Click to expand...
Click to collapse
what power plan do you use?

It's a known problem with WhatsApp, Telegram and other apps that heavily depend on GCM to deliver push notifications. From what I've heard so far, it looks like the Smart battery profile might be somehow broken. Have you noticed this behaviour with other profiles as well?

TheKingOfPain said:
It's a known problem with WhatsApp, Telegram and other apps that heavily depend on GCM to deliver push notifications. From what I've heard so far, it looks like the Smart battery profile might be somehow broken. Have you noticed this behaviour with other profiles as well?
Click to expand...
Click to collapse
that's why i asked... works with performance but not with smart profile

snapdesign said:
that's why i asked... works with performance but not with smart profile
Click to expand...
Click to collapse
Yeah, I tested it too. With Smart profile on, notifications are definitely broken, while I encountered no problem at all with Performance, and often you save only 30 mins of battery life anyway.
Beware, if you restart or turn off/on your P9 Lite, the Smart profile will be automatically enabled. The same thing happens if you use the Optimise function.
Seems pretty silly to me, hopefully they'll fix it.

TheKingOfPain said:
Yeah, I tested it too. With Smart profile on, notifications are definitely broken, while I encountered no problem at all with Performance, and often you save only 30 mins of battery life anyway.
Beware, if you restart or turn off/on your P9 Lite, the Smart profile will be automatically enabled. The same thing happens if you use the Optimise function.
Seems pretty silly to me, hopefully they'll fix it.
Click to expand...
Click to collapse
I have checked and my power plan is on Performance... and still no notifications

Tompinjo said:
I have checked and my power plan is on Performance... and still no notifications
Click to expand...
Click to collapse
i fixed problem by using opera max, it basically works if you have vpn connected don't know the reason but thats how it works for me can anybody try it?

Notification when I press Power Button

Hello ...
I have the Samsung Galaxy J5 (2016) with Android 6.0.1 from Saturday (NOT rooted ... yet). After a lot of hours searching and setup I have this "problem":
When I press the PowerButton for 2-3 seconds to show the options: Reboot/ShutDown/SafeMode it sounds the Messages notification !! How can I disable this?
Thanks in advance.

I still cannot disable it (without reset the phone)
I wonder if this notification is by default ....???
Thanks

zavag said:
I still cannot disable it (without reset the phone)
I wonder if this notification is by default ....???
Thanks
Click to expand...
Click to collapse
Dunno if you can remove it without root, but you can do it with root. You find system sounds at /system/media/audio/ui. There you should find the sound file regarding power menu, then delete it and reboot and that's it.

@zavag
I try to turn it on to reproduce your problem but In my case, I can not even find out how I can turn it on.
Can you tell me...
How you activated it?
On which build are you?
@Henkate
I think it would be rather embarrassing for Samsung if you can not even personalize a notification tone without major changes to the system.
By the way, even if I do not actually think of TouchWiz. For me it's just ugly and overbloat!

I really don't know how it activated. The phone is new and ... you know ... I was searching a lot of settings in order to setup as I like. I googled it ... I found some infos but it didn't work.
On the other hand I don't want to reset (and most I don't want to root it from now) because I spent a lot of hours to set it up.
bronko3010 said:
@zavag
I try to turn it on to reproduce your problem but In my case, I can not even find out how I can turn it on.
Can you tell me...
How you activated it?
On which build are you?
@Henkate
I think it would be rather embarrassing for Samsung if you can not even personalize a notification tone without major changes to the system.
By the way, even if I do not actually think of TouchWiz. For me it's just ugly and overbloat!
Click to expand...
Click to collapse

Know what you mean! I think if there is really no other way you are at minimum able to backup your settings in almost any app.
Maybe you like to inform about adb based backup solutions like declared here:
https://www.droidwiki.de/wiki/Backup/Ohne_Root
I also found a tool called Ultimate Backup on XDA:
http://forum.xda-developers.com/showthread.php?t=1844032
If you don't have access to a Linux or at least Windoof computer you can maybe search for how to use adb through androids buit in Linux command shell. Don't know if there is a workaround.
But in my opinion it is already poor from Samsung if one must operate such an effort in order to turn off a notification!
zavag said:
I really don't know how it activated. The phone is new and ... you know ... I was searching a lot of settings in order to setup as I like. I googled it ... I found some infos but it didn't work.
On the other hand I don't want to reset (and most I don't want to root it from now) because I spnt a lot of hours to set it up.
Click to expand...
Click to collapse

zavag said:
Hello ...
I have the Samsung Galaxy J5 (2016) with Android 6.0.1 from Saturday (NOT rooted ... yet). After a lot of hours searching and setup I have this "problem":
When I press the PowerButton for 2-3 seconds to show the options: Reboot/ShutDown/SafeMode it sounds the Messages notification !! How can I disable this?
Thanks in advance.
Click to expand...
Click to collapse
It's related to some accesibility services. Try to disable them in settings!

MaDaLiNoSt said:
It's related to some accesibility services. Try to disable them in settings!
Click to expand...
Click to collapse
I found this while searching internet for other phones. But ... I think that is general infos and no specific....I couldn't disable it.

MaDaLiNoSt said:
It's related to some accesibility services. Try to disable them in settings!
Click to expand...
Click to collapse
You are right!
Settings => Accessibility => Vision => Accessibility Shortcut
Was On and I changed it to OFF
Sent from my GT-N5120 using XDA Free mobile app

zavag said:
You are right!
Settings => Accessibility => Vision => Accessibility Shortcut
Was On and I changed it to OFF
Sent from my GT-N5120 using XDA Free mobile app
Click to expand...
Click to collapse
I am happy that I helped you.

Question Nothing Phone 1 Notifications

Hi guys,
i have my nothing phone 1 now for 2 weeks and have a problem with notifications. most of the time i receive my notifications way to late or only when i activate the phone. some times i have to open the app and watch for new messeges like for example in the gmail app.
ive done all possible settings in the options menue like no power saving at sertain apps and ignore dnd mode and deactivate dnd and so on... i hope some one has an answer to my problem.
sorry for my english, i am native german =)
best regards
mjr

maj0r said:
Hi guys,
i have my nothing phone 1 now for 2 weeks and have a problem with notifications. most of the time i receive my notifications way to late or only when i activate the phone. some times i have to open the app and watch for new messeges like for example in the gmail app.
ive done all possible settings in the options menue like no power saving at sertain apps and ignore dnd mode and deactivate dnd and so on... i hope some one has an answer to my problem.
sorry for my english, i am native german =)
best regards
mjr
Click to expand...
Click to collapse
It's a knowed issue for some users.
Be sure that for each apps with notifications wanted (social apps, mail apps with wakelock/sync) you put the apps with the mode "Not restricted" for be sure app in background is not shutdown by system.
Long press on a apps icon > "!" symbol (App Info) > Battery > Unrestricted (instead Optimized)
Be sure also to do not have magisk module (like GMS Doze) or "optimize" apps (like cleaner apps) refresh/wipe cache in background

maj0r said:
Hi guys,
i have my nothing phone 1 now for 2 weeks and have a problem with notifications. most of the time i receive my notifications way to late or only when i activate the phone. some times i have to open the app and watch for new messeges like for example in the gmail app.
ive done all possible settings in the options menue like no power saving at sertain apps and ignore dnd mode and deactivate dnd and so on... i hope some one has an answer to my problem.
sorry for my english, i am native german =)
best regards
mjr
Click to expand...
Click to collapse
All android phones have this issue, been 3 years since a a notification arrived on time.

thank you for the tipp. i already done that settings but it does not help. i cant factory reset my device because of my banking apps and auth apps but i realy want to do that.

Patman86 said:
All android phones have this issue, been 3 years since a a notification arrived on time.
Click to expand...
Click to collapse
yea thats to bad, i have changed so many phones now just because of that problem

maj0r said:
yea thats to bad, i have changed so many phones now just because of that problem
Click to expand...
Click to collapse
It is what happens when people complain about battery life without telling about 200+ apps running, then Google have to have settings you cannot change so people dont complain about an issue that never existed.

Patman86 said:
It is what happens when people complain about battery life without telling about 200+ apps running, then Google have to have settings you cannot change so people dont complain about an issue that never ex
Click to expand...
Click to collapse
So true, it's for this reason i talking about optimized app and other doze apps like greenify or GMS Doze.
If a person have always the same problem from 3 years on all his Android devices, for sure problem come from user... not of all his devices.

Patman86 said:
It is what happens when people complain about battery life without telling about 200+ apps running, then Google have to have settings you cannot change so people dont complain about an issue that never existed.
Click to expand...
Click to collapse
and that is the right way?
i buy android phones to have control over my device else i would buy an apple product and have not an direct control but instant messeges...

maj0r said:
thank you for the tipp. i already done that settings but it does not help. i cant factory reset my device because of my banking apps and auth apps but i realy want to do that.
Click to expand...
Click to collapse
On the last NOS 1.1.6 first time you launch app you have a question "authorized notifications" YES/BLOCK"
Be sure in App Infos to also check Notifications settings.
After that if you factory reset, test during 1 day if the problem is back just with your minimal apps installed, always with unrestricted for social/sync apps.

i have 35 apps installed, not a single crappy optimizer in the background so i dont think that i overload my phone.
i dont think that it is my fault that the notifications dont arrive on time, i think that googles power plan and others like samsungs and oneplus power plans are sh*t!

Pho3nX said:
So true, it's for this reason i talking about optimized app and other doze apps like greenify or GMS Doze.
If a person have always the same problem from 3 years on all his Android devices, for sure problem come from user... not of all his devices.
Click to expand...
Click to collapse
Android 10 was start of the problems with doze from Android.
Welcome to Android, you must be new.

Patman86 said:
Android 10 was start of the problems with doze from Android.
Welcome to Android, you must be new.
Click to expand...
Click to collapse
??? You have not understand my answer.
But if you want, i'm new.

maj0r said:
Hi guys,
i have my nothing phone 1 now for 2 weeks and have a problem with notifications. most of the time i receive my notifications way to late or only when i activate the phone. some times i have to open the app and watch for new messeges like for example in the gmail app.
ive done all possible settings in the options menue like no power saving at sertain apps and ignore dnd mode and deactivate dnd and so on... i hope some one has an answer to my problem.
sorry for my english, i am native german =)
best regards
mjr
Click to expand...
Click to collapse
Did you by any chance restore your apps with data via Swift/Titanium backup? It is the common culprit for late arrival of push messages (Gmail, Whatsapp,..) - fix is quite simple https://forum.xda-developers.com/t/...s-after-titanium-backup-data-restore.4001959/.
Btw. Gmail push messages have lower priority, so they show up only when the phone is not deep sleeping, or during regular scheduled checks when deep sleeping. Chats like Whatsapp are using priority channel, so they are delivered instantly. Priority of push notifications is set by developers, so there is nothing you can do to raise their urgency.

_mysiak_ said:
Did you by any chance restore your apps with data via Swift/Titanium backup? It is the common culprit for late arrival of push messages (Gmail, Whatsapp,..) - fix is quite simple https://forum.xda-developers.com/t/...s-after-titanium-backup-data-restore.4001959/.
Click to expand...
Click to collapse
thank you for the tipp but i dont use such tools.
BUT now i am going to see if i have this file in my system and if so im gonna delete it too.

Pho3nX said:
??? You have not understand my answer.
But if you want, i'm new.
Click to expand...
Click to collapse
"If a person have always the same problem from 3 years on all his Android devices, for sure problem come from user... not of all his devices."
Google introduced new settings you cannot edit without ether root or a custom rom, that means ALL versions from android 10 to Android 13 from Vendors have the same problem with battery savings on apps, you cannot fix this without root or installing a custom OS.
If you did not know this then you are new to android.

Patman86 said:
"If a person have always the same problem from 3 years on all his Android devices, for sure problem come from user... not of all his devices."
Google introduced new settings you cannot edit without ether root or a custom rom, that means ALL versions from android 10 to Android 13 from Vendors have the same problem with battery savings on apps, you cannot fix this without root or installing a custom OS.
If you did not know this then you are new to android.
Click to expand...
Click to collapse
dude, do me a favor plz... help or stay away
you dont help by any means with your posts! if you were a pro you would already helped me with a quallified answer so plz stop calling out the guys whot try to help noobs!