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HI,
I have a Galaxy S4 GT9505. I started facing a problem with the in-call audio today. When I can someone they cannot hear me and I cannot hear the m either. There is no ringing sound either. There is no sound even if I turn on the speaker. The earpiece and mic are working with other VoIP applications like Viber / Skype and Tango etc. Here is a list of things which I have done to resolve the issue but nothing seems to work so far:
1: Rebooting the phone
2. Rebooting by pulling the battery and simcard out and putting them again.
3. Factory Resetting the phone and wiping all data.
4. Pulling the battery out for 5 mins or so and putting it again in solved the problem for one or two calls but the problem again started soon after that.
I am running android 4.3 which i recently updated a month ago from stock 4.2.2. I havent tried flashing the phone or rooting it since I am not a big tech-geek but I really doubt it would work as some other posts have found it useless.
It is definately a software issue and I cant find any place which comes up with a specific solution to this problem. My gs4 is completely unlocked and I do not have a warranty claim since the phone was bought in another country,
Itll be really helpful if you guys can help me with this as the technicians here in Australia are a real ripoff when it comes to phone repairs.
Any help will be appreciated .
Thanks
affanabid said:
HI,
I have a Galaxy S4 GT9505. I started facing a problem with the in-call audio today. When I can someone they cannot hear me and I cannot hear the m either. There is no ringing sound either. There is no sound even if I turn on the speaker. The earpiece and mic are working with other VoIP applications like Viber / Skype and Tango etc. Here is a list of things which I have done to resolve the issue but nothing seems to work so far:
1: Rebooting the phone
2. Rebooting by pulling the battery and simcard out and putting them again.
3. Factory Resetting the phone and wiping all data.
4. Pulling the battery out for 5 mins or so and putting it again in solved the problem for one or two calls but the problem again started soon after that.
I am running android 4.3 which i recently updated a month ago from stock 4.2.2. I havent tried flashing the phone or rooting it since I am not a big tech-geek but I really doubt it would work as some other posts have found it useless.
It is definately a software issue and I cant find any place which comes up with a specific solution to this problem. My gs4 is completely unlocked and I do not have a warranty claim since the phone was bought in another country,
Itll be really helpful if you guys can help me with this as the technicians here in Australia are a real ripoff when it comes to phone repairs.
Any help will be appreciated .
Thanks
Click to expand...
Click to collapse
Mind dialing *#1234# and write it down here
Repulsa said:
Mind dialing *#1234# and write it down here
Click to expand...
Click to collapse
Here you go:
AP : I9505XXUEMK9
CP : I9505XXUEMK9
CSC : I9505VAUEMK1
affanabid said:
Here you go:
AP : I9505XXUEMK9
CP : I9505XXUEMK9
CSC : I9505VAUEMK1
Click to expand...
Click to collapse
Download/Extract This file ,Then Flash the file with Odin 3.04 or 3.09 , then open extracted file ".tar.(md5)" as PHONE/CP and Flash away. IF the problem still persist Download the stock 4.3 rom base from your Country from here and Follow the tutorial from here "Dont forget to do a backup" Goodluck.
Repulsa said:
Download/Extract This file ,Then Flash the file with Odin 3.04 or 3.09 , then open extracted file ".tar.(md5)" as PHONE/CP and Flash away. IF the problem still persist Download the stock 4.3 rom base from your Country from here and Follow the tutorial from here "Dont forget to do a backup" Goodluck.
Click to expand...
Click to collapse
Both methods not working
Did you flash (custom) kernel recently?
Dear OP,
I had this with my S4 it went to the menders 3 times, each time they factory reset it and flashed latest and sent it back working.
(I had obviously already done this myself)
Then it would go again. After the third time enough was enough and I escalated it and the replaced it with a new handset and no more problems. I think this is a hardware issue and you're gonna have to get a replacement.
Search XDA for mine and others threads or go to O2 Community where there are a couple of others stories (mine included)
Cheers,
GG
Hello .. i have an S4 with almost the same problem .. incall sound is like an radio interference very strong ... about 90% and in the background i can hear the call only 10 % so its unuseable. I also want to specify this is only manifested on headphones handsfree (tryied many kinds same result), bluetooth works fine, voip / skype also.
The thing is i never made gsm calls (with headphones) between the firmare updates to be shure if it comes from the firmware
i9505
4.4.2
bb i9505xxugng8
unrooted
So from my experience i'm guessing the audio chip is almost at the end of life, so if that is true dont think any software sollution will fix this.
But if anyone has an idea, that would help.
Thanks in advance.
I had the same problem - no in-call audio, everything else working fine. GT-I9505 running 4.4.2. If I restarted the phone then in-call audio would work for a while, then stop again. It was getting to the stage where I couldn't rely on it working for more than half an hour. I searched the web and found lots of non-functional suggestions, I tried lots of things and this is what I ended up with:
1. I deleted the call logs. It didn't seem to help, but it may be relevant if the next steps don't work for you.
2. I restarted in Safe Mode. Even after about 3 hours I still had in-call audio, so it looks to be a software problem.
3. I then restarted in normal mode and after about 18 hours I still have in-call audio working. Not sure how long it will last, but it's a huge step forward for me.
Hope this works for you.
SOLUTION: Samsung Galaxy S4 I337 no audio sound during phone call.
SOLUTION: Samsung Galaxy S4 I337 no audio sound during phone call.
For me it was a bad SIM Card Reader or Module IF. But it could be a bad SIM card so try a new SIM before doing this repair or at least take it out and in.
My Service Repair Statement said it replaced two things:
Part Number Description
GH59-13279A Unit-SIM SD SOCKET; SGH-I377, 10-0013-0278
GH59-13111A MODULE-IF SUB FPCB(SGH-I337);SGH-I337,10
Called 800-726-7864 told them what the symptoms were and that the support line said it was the SIM Card Reader and they gave me a quote of $70.36 and seemed confident that the phone would be fixed. Sent to Samsung Repair Facility in Texas, total cost $70.36, and was without it for 9 days. It’s been working for 2 weeks now with no problems.
First I took it to an AT&T Service Center and all they really did was try a new SIM Card, next called Samsung Service 888-987-4357 and went thru a series of tests and they said it was a bad SIM card reader and gave me the repair center number.
Symptoms:
No audio / sound during a phone call on either side (caller or receiver)
Call connects everything is working, just no sound.
Sound for all other functions and apps works (music, voice recording, video audio).
You can tell it is going to happen when you make a call and you don’t hear any ringing just a click sound then nothing. If you hear ringing then the call will work.
Rebooting usual works for a call or two. Messing with some settings may get it to work for a period of time. But for me none of any of the other suggested fixes worked except rebooting and turning airplane mode on and off but it only fixed it for awhile.
I have used the phone for 1.5 years and never had a single hardware problem, didn’t have it heavily loaded (RAM or Memory). It just started one day out of the blue and drove me crazy.
affanabid said:
HI,
I have a Galaxy S4 GT9505. I started facing a problem with the in-call audio today. When I can someone they cannot hear me and I cannot hear the m either. There is no ringing sound either. There is no sound even if I turn on the speaker. The earpiece and mic are working with other VoIP applications like Viber / Skype and Tango etc. Here is a list of things which I have done to resolve the issue but nothing seems to work so far:
1: Rebooting the phone
2. Rebooting by pulling the battery and simcard out and putting them again.
3. Factory Resetting the phone and wiping all data.
4. Pulling the battery out for 5 mins or so and putting it again in solved the problem for one or two calls but the problem again started soon after that.
I am running android 4.3 which i recently updated a month ago from stock 4.2.2. I havent tried flashing the phone or rooting it since I am not a big tech-geek but I really doubt it would work as some other posts have found it useless.
It is definately a software issue and I cant find any place which comes up with a specific solution to this problem. My gs4 is completely unlocked and I do not have a warranty claim since the phone was bought in another country,
Itll be really helpful if you guys can help me with this as the technicians here in Australia are a real ripoff when it comes to phone repairs.
Any help will be appreciated .
Thanks
Click to expand...
Click to collapse
NO voice During call
hi guys
i have a problem with my s4 9505, i cant hear voice during network but i can hear voice on whatsapp/skype.
I have tried rebooting, even i switched to previous OS 4.4.2 , but in vain.
please suggest some solution
i have 3 log cats of this issue
https://mega.co.nz/#!xtMwHLrb!AaYC99...VomCwGvCKuP9Q0
https://mega.co.nz/#!s0txRIAb!xJ4Ws4...ABUR3l0tI8Fg2E
https://mega.co.nz/#!Q08Qlb7L!AULugi...NtPTOdMuapjT4k
rpsdguy said:
SOLUTION: Samsung Galaxy S4 I337 no audio sound during phone call.
For me it was a bad SIM Card Reader or Module IF. But it could be a bad SIM card so try a new SIM before doing this repair or at least take it out and in.
My Service Repair Statement said it replaced two things:
Part Number Description
GH59-13279A Unit-SIM SD SOCKET; SGH-I377, 10-0013-0278
GH59-13111A MODULE-IF SUB FPCB(SGH-I337);SGH-I337,10
Called 800-726-7864 told them what the symptoms were and that the support line said it was the SIM Card Reader and they gave me a quote of $70.36 and seemed confident that the phone would be fixed. Sent to Samsung Repair Facility in Texas, total cost $70.36, and was without it for 9 days. It’s been working for 2 weeks now with no problems.
First I took it to an AT&T Service Center and all they really did was try a new SIM Card, next called Samsung Service 888-987-4357 and went thru a series of tests and they said it was a bad SIM card reader and gave me the repair center number.
Symptoms:
No audio / sound during a phone call on either side (caller or receiver)
Call connects everything is working, just no sound.
Sound for all other functions and apps works (music, voice recording, video audio).
You can tell it is going to happen when you make a call and you don’t hear any ringing just a click sound then nothing. If you hear ringing then the call will work.
Rebooting usual works for a call or two. Messing with some settings may get it to work for a period of time. But for me none of any of the other suggested fixes worked except rebooting and turning airplane mode on and off but it only fixed it for awhile.
I have used the phone for 1.5 years and never had a single hardware problem, didn’t have it heavily loaded (RAM or Memory). It just started one day out of the blue and drove me crazy.
Click to expand...
Click to collapse
Same for me, it was the sim card not seated properly.
Same Issue to me
See, i got a similar problem, when i make a phone call sometimes it works and sometimes the phone loses the sound. after a reboot the problem seem to be gone during a brief moment, then it lose sound again. I've tried all kind of software solutions and get some conclusions after reading a lot of posts.
First: Is a hardware issue. Is related to the sim card reader and the charging port.
I've started experiencing the Cannot detect your simcard problem and fix it with a piece of foam,(it actually works great). The sim card problem was hiding the sound issue because it constantly reboots the phone, 2-3 times a day, and even if it loses the sound i didn't realize because i have to restart because of the annoying pop up.
I'm on CM13 now, and was working great for a day or two. then it starts losing sound again, first was call audio only, then even when the phone try to make the unlock sound it freezes, get in an unresponsive state. When i hit the phone softly he makes the unlock sound and starts working really good. Then Ii think, let's try that when it loses sound anywhere else. Try to play a song and the phone freezes and no sound is coming from the speaker, little hit and starts playing. Try to call and freezes or start the call without sound, little hit and works great again. So…i started to wonder what if is the same sim card issue, a faulty connector, that make perfect sense to me. So given the fact that I cannot aquire replacements and the fact that i’m reallyyy cheap, i will try to use a piece of foam on the top of the charger connector as well as the sim card reader. I’ll keep you posted if that Works for me.
Ok ive been pulling my hair out for a while with this problem so im really hoping you guys can give me some answers or suggestions to help me fix it My Girlfriend has the Galaxy S5 SM-G900V. Baseband version G900VVRU2BOG5 So rooting or custom ROMS is out of the question so that leaves me with trying to diagnose and eliminate this problem without a easy way out.
Ok the problem is once she updated the phone to lollipop she had all the common problems that come with it over time i have slowly eliminated them with factory resets and cache cleaning and such although i have one problem that not even verizon can figure out. The phone itself with occassionally and randomly just refuse to make or receive calls its a very odd problem because the phone will send and receive sms and mms just fine when this happens but when we try to dial out it just sits at dialing and never connects, when calls are dialed into the phone it will ring 5 times or so then go to voice mail or just go straight to voicemail altogether without ever ringing the s5 shows no sign of anyone ever trying to call at all no ringing no records nothing. Once in a blue moon it will ring 4 times on the dial in and then the s5 will start ringing around the 5th ring which is extremely long time IMO. This happens very randomly and in all different locations i have disabled call blocking and auto reject i have tried safe mode to only experience the same problems, i have factory reset several times. Verizon opened a ticket with there tier 2 techs and network development team to check out the issue they tell us everything is completely fine and theres nothing they can see wrong. But they do not deny the problem is there they just cant explain it. Now get this, This is the second phone that has done this to her Ther first one had the same problem and was warranty claimed this is the second phone and same exact issues. Im not sure what else i can do i am a very tech savy person and this one has got me stumped the only thing i can see thats odd for me is the phone has 3 Phone services running in the background But I believe this may have something to do with the Touchwiz Easy Or Regular Home UI althought im not sure why it would use seperate apps. Anyway any input would be helpful Thanks
Hey guys, I've been struggling with this for past 2 days with a phone I bought second hand.
I backed up my EFS/IMEI before I rooted my phone and stored it on my computer.
All phone functionality works besides making and receiving phone calls. I am in Australia on the Optus network.
I've tested my current sim in another Nexus 6p and it works completely fine.
I've tried installing both countless number of stock and custom roms, to try and fix the issue but nothing is working. I've tried both
6.0.1 roms, and 7.00 roms.
Also my IMEI is showing in the settings, and I've also tried restoring my EFS backup but nothing has changed. I've tried
changing my Radio bands through dialing *#*#4636#*#*, but it still can't fix the problem.
Any help would greatly appreciated.
A guy with an iPhone had the same issue a few days ago he had to ship his phone off I didn't ask why they didn't just send him a new phone first. Usually what they do.
Sent from my Nexus 6P using Tapatalk
Having the same issue on my girls phone tried everything you just said and no luck.
Yeah i still have no idea what the issue is
So it turns out Australia has 2 years google warranty, I just called support about the issue, and they are now sending me a replacement.
Got to love their warranty
So i updated a few days ago to nougat, everyhing went fine now as of yesterday my edge suddenly random reboots for no reason? i dont get it.. i have tryied clear cache from partition and even did a factory reset still nothing.... what can the problem be ? it never restarted before the update so clearly something messed up my phone after that but how..... i hate this any fix for this?
I don't have such experience and seems initially you did not have either.
Do you use stock/unrooted?
Do you use whatsapp gifs?
yes im stock no root or dont plan to either.. using whatsapp but no gifs why ?? this really sux
I'm having this problem too. 2 random reboots last week. Today it rebooted and because I had secure startup enabled it got stuck in the "enter pin" screen, so the alarm didn't work and arrived 2hs. late to work.
Hello,
Same for me
went back to 6.0.1 and the problem is still there.. OMG i give up on samsung god dammit... worst luck ever my old S5 was better then this
Hi,
I have experienced this on my new S7 Edge today, 2 random reboots. Did any of you manage to get to the bottom of this probem?
Thanks
Hello I have a Galaxy S7 and since the update to Android Nougat 7.0, my phone restarts randomly, it can stay an entire week without restart and it can also restart 2 days in a row. It's totally random. I have reset to the factory settings and I have reinstalled only the most important applications (facebook messenger, viber, yahoo mail) but unfortunately about ten days after reset, the problem has reappeared. What could be the cause of this problem? For info, the firmware version installed on my phone is: G930FXXU1DQBO. Also, I saw on SamMobile that the countries that received the update later, had a new version. Could the problem come from that? Is this a bug in the firmware installed on my Galaxy S7. Thank you in advance for your help.
GeekTN said:
Hello I have a Galaxy S7 and since the update to Android Nougat 7.0, my phone restarts randomly, it can stay an entire week without restart and it can also restart 2 days in a row. It's totally random. I have reset to the factory settings and I have reinstalled only the most important applications (facebook messenger, viber, yahoo mail) but unfortunately about ten days after reset, the problem has reappeared. What could be the cause of this problem? For info, the firmware version installed on my phone is: G930FXXU1DQBO. Also, I saw on SamMobile that the countries that received the update later, had a new version. Could the problem come from that? Is this a bug in the firmware installed on my Galaxy S7. Thank you in advance for your help.
Click to expand...
Click to collapse
Had that issue with my Note edge after updating FW to stock 6.01, many threads in Note edge forum report the same. Samsung gave a s..,,,t , never fixed it.
Maybe Whatsapp? Or SIM card?
I had the same issue, but worse. Between 15 and 30 random reboots a day, during calls, during emails, during sleep. Often (and every morning) I picked up the phone and it said it had a reboot, therefore no finger print wakeup etc. After a ton of googling, Wipe Cache, Safe Mode and all that (changed nothing) I ordered a new SD card. Changed nothing. Then I did a factory reset, re-installed all apps via Google backup. Changed nothing. Meanwhile Samsung customer support tells me to send in the phone, may take a few weeks - haha. So I did another factory reset, but then only re-installed the most necessary apps (although I don't want to have a flagship phone and not install whatever i want). Changed nothing. Still 15-30 reboots a day. Plus a seriously bad battery life, maybe because of the reboots, or nougat, or both. Enough for me, and all the more reason not to buy S8. I ordered a Mate9Pro, which is not as gorgeous as the S8, but at least big, 6GB RAM, fastest chip around and has a 4000mAH battery. However, after re-installing all my apps on Mate9Pro and putting my SIM in there (runs smoothly), Whatsapp (without the SIM) kept popping up on the S7. So I uninstalled. While I was at it, I also uninstalled airline apps (Air Berlin, easyjet, Lufthansa, Miles&More - don't ask why). Since then, no reboot on the S7 (8 hours so far, but that's the longest period since the Nougat update). So the maximum damage has been done (had to buy a new phone), and now the old phone works just fine. Maybe it was Whatsapp, or another app causing it to fail? Or the SIM card? I have no clue but maybe someone with some knowledge can make sense of it?
I was having the same problem after nougat update. I noticed that after the reboot I would have notifications from specific apps like airasia app , I shut off notifications from almost all except a few important apps. Reboot no. has drastically reduced since then.
Hey guys and girls,
i own my beloved Mi A1 now for longer than 3.5 years. In total, it is still a an everyday usable phone. Some months ago, i decided to use custom roms to have an up-to-date Android again. First i used Crdroid, and had a lot of issues (for example no location services working), but I guess it was my own fault in any way.
Another big problem was receiving calls. I have two Sims in my phone, one in german O2 network, one in german Vodafone network. When I'm being called on the O2 sometimes it works, sometimes the caller and me cant hear each other. In general this happens from time to time, but when a certain friend calls me (he's in the Telekom-network), in around 80% of the cases I doesn't work. The Vodafone-Sim is much more likely to work, but occasionally I'm facing the same problems. Every some times even my whole phone crashes and restarts while ringing. Landline calls seem to work most of the time.
As I thought, when I change the ROM, it will work again, I installed Pixel-Experience. Now everything works, except of the stupid call-thing.
One extra bit of information: The first occurrence of the problem seems to be closely to the time, when my friends provider activated VoLTE and Wlan-Call for him. Can be coincidence of course.
Has anyone an idea, what the problem is? Anyone facing the same issue? Maybe some kind of advice?
Thanks in advance for your help!