No software updates on Total Wireless - Samsung Galaxy S8 Questions and Answers

I am on total wire less ( verizon towers )
and i have a verizon s8+
i know my build is a bit old
how can i update??
i see the firmware download on sammobile website but that will wipe my phone completely

Related

[Q] Factory unlocked Note 3 updated with TMO OFW on Kies?

I purchased a factory unlocked note 3 about 2 days ago and out the box was 4.4.4 i presume. The manufacture date was in late 2014. I've been dying to get my hands on the official lollipop update knowing kies is about the only way. Long story short after the reboot i turned my head and i heard the T-mobile boot sound! I look over and see the tmobile boot playing. After that i suddenly have all TMO's bloatware and annoying little offers but weirdly half of the bloatware doesnt work. It all gets errors and so forth. I'm slightly confused as to why this happened. I purchased the note from an official licensed samsung retailer and the box was sealed. I just want to know why or how this could happen? IT just baffles me.
Its a TMobile branded phone is the most likely answer .
Kies has updated by the firmware details etc on the phone .
JJEgan said:
Its a TMobile branded phone is the most likely answer .
Click to expand...
Click to collapse
But i purchased it brand new, factory unlocked, directly from samsung. I had to order it from the official retailer but i had tracking VIA samsung's official support mail.
Did you try to contact the place you got it from?
What details re CSC firmware etc .
Use Phone Info from Play store .
Kies can only read what's on the phone .
Are you sure Kies gave you an update to lollipop .
Could it be that someone flashed a firmware ???

P10 lite not receiveing software/firmware updates

Hi, i bought P10 lite october 2017 and after turning on, phone received an firmware update B183.
Since then, phone is not receiveing any other system updates so its current version is: WAS-LX1C432B183, while other WAS-LX1 phones received newer firmware updates.
Any possible solution or ideas about solving this problem, please?
I too seem to be getting no updates either - although I'm 'lucky' enough to be on WAS-LX1AC432B187 even though in another thread here other people are up to B209/B210
I originally suspect it may be all down to Country / Operator / Network ....
Certain Operators (especially in UK) are VPN's that 'rent' airwaves from the main companies (Vodafone/O2/3/EE) & I suspect that when a new firmware is released (by Huawei for example), the big companies then have to modify these to include their bloatware to distribute it > then the VPN's may get their hands on the firmware & add their bloatware before distributing the updates..
Considering my operator is ASDA Mobile, who 'rents' from EE - I suspect EE hasn't passed on the modified firmware to ASDA to distribute (of course I may be totally wrong on how firmwares are distributed)
I admit I have been VERY tempted to attempt Firmwarefinder app to update to a newer firmware (not necessary BETA Oreo), but a little scared as there's SOOooo many firmware updates for my phone & like everything 'new' & never used before - I'm scared I may brick my phone (I can't afford to buy a new £200 each time I bugger something up)
I'm not sure if I can go from B187 straight to B209 (or B210)..
... or do I have to do it in steps (B187/B188 etc)..
.... or do I use the the OTA-MF or the FullOTA-MF version..
.... and why is there a B209 firmware (dated 2018.04.08) that 'newer' than a B210 (dated 2018.04.27) for the same phone
Cannon_Foddr said:
I too seem to be getting no updates either - although I'm 'lucky' enough to be on WAS-LX1AC432B187 even though in another thread here other people are up to B209/B210
I originally suspect it may be all down to Country / Operator / Network ....
Certain Operators (especially in UK) are VPN's that 'rent' airwaves from the main companies (Vodafone/O2/3/EE) & I suspect that when a new firmware is released (by Huawei for example), the big companies then have to modify these to include their bloatware to distribute it > then the VPN's may get their hands on the firmware & add their bloatware before distributing the updates..
Considering my operator is ASDA Mobile, who 'rents' from EE - I suspect EE hasn't passed on the modified firmware to ASDA to distribute (of course I may be totally wrong on how firmwares are distributed)
I admit I have been VERY tempted to attempt Firmwarefinder app to update to a newer firmware (not necessary BETA Oreo), but a little scared as there's SOOooo many firmware updates for my phone & like everything 'new' & never used before - I'm scared I may brick my phone (I can't afford to buy a new £200 each time I bugger something up)
I'm not sure if I can go from B187 straight to B209 (or B210)..
... or do I have to do it in steps (B187/B188 etc)..
.... or do I use the the OTA-MF or the FullOTA-MF version..
.... and why is there a B209 firmware (dated 2018.04.08) that 'newer' than a B210 (dated 2018.04.27) for the same phone
Click to expand...
Click to collapse
New updates are based on IMEI numbers, operators and country, its true, its weird how you guys didnt receive any updates yet, but after the update is available for your IMEI, operators must distribute update to customers. Was-lx1a, not only oreo beta, official oreo update should be available for your phone, like in Germany, Spain or other countries, they all receive it, B209, B210 are updates for P10 lite, b209 is for single sim model, b210 is for dual sim variant, and dual sim variant receive it after single sim, its the same update, thats only difference. My advise for you is to contact huawei support and maybe they could push updates for your phones through hicare app or somehow.
Greetings
Umri Muki said:
New updates are based on IMEI numbers, operators and country, its true, its weird how you guys didnt receive any updates yet, but after the update is available for your IMEI, operators must distribute update to customers. Was-lx1a, not only oreo beta, official oreo update should be available for your phone, like in Germany, Spain or other countries, they all receive it, B209, B210 are updates for P10 lite, b209 is for single sim model, b210 is for dual sim variant, and dual sim variant receive it after single sim, its the same update, thats only difference. My advise for you is to contact huawei support and maybe they could push updates for your phones through hicare app or somehow.
Greetings
Click to expand...
Click to collapse
I did factory reset on P10 lite last night and nothing happened, still no firmware update found. My phone is factory unlocked, bought from T-mobile partner in my country, and i'm using it on another telecom provider VIP (vodafone member)
Umri Muki said:
New updates are based on IMEI numbers, operators and country, its true, its weird how you guys didnt receive any updates yet [...]
Click to expand...
Click to collapse
I need to make an observation.
In my daily life i check 2 different P10 Lite phones for updates (both are locked in Vodafone).
So... about the updates, i observed that the availability of the updates is limited to few days, maybe a week. I actually updates one P10 lite and had no time to update the second one. After a week when i tried to update the second phone, the update info in the Update App was there as red text, but it disappeared when i tried to apply it. So i had to wait for the next update to bring both phones to the same version.
So, ya.. try to talk to Huawei using whatever chat system its available to you.
mgmbt said:
I did factory reset on P10 lite last night and nothing happened, still no firmware update found. My phone is factory unlocked, bought from T-mobile partner in my country, and i'm using it on another telecom provider VIP (vodafone member)
Click to expand...
Click to collapse
You dont need factory reset on phone, just contact their support in your country. At least, try to do that, I heard they have really bad support.
Umri Muki said:
You dont need factory reset on phone, just contact their support in your country. At least, try to do that, I heard they have really bad support.
Click to expand...
Click to collapse
I tried to call their support in Macedonia, its almost impossible to contact them so i'm trying to find a solution by myself. I still have more then 1 year warranty
mgmbt said:
I tried to call their support in Macedonia, its almost impossible to contact them so i'm trying to find a solution by myself. I still have more then 1 year warranty
Click to expand...
Click to collapse
If you want oreo on your phone try to use hwota method, you will have to unlock bootloader and after you finish you can relock it again. Im not sure if you will lose varanty, more about this method you can read here on xda, just scrool down
WAS-LX1AC432B179 here.
Spoke to an operator today via HiCare / Live chat
"All devices in the UK are scheduled to receive it in the following 8 weeks maximum."
"The update is sent in batches for a certain number of devices and another one and so on."
"I cannot specify an exact date when you will receive it I'm afraid."
8 weeks, how slow they are.
Im not in the UK, but... Who knows, maybe 8 weeks for me either
It isn't uncommon for an update to roll out over several weeks. What's stupid is that you can't force the update yourself with whatever risk it entails.
Hmm, 8 weeks..... guess I'll have to see if I get it or not, before I reconsider doing the Firmwarefinder route
I contacted them recently regarding the Oreo update and they said i should receive the update before the end of July, if not then contact them again
Cannon_Foddr said:
I too seem to be getting no updates either - although I'm 'lucky' enough to be on WAS-LX1AC432B187 even though in another thread here other people are up to B209/B210
I originally suspect it may be all down to Country / Operator / Network ....
Certain Operators (especially in UK) are VPN's that 'rent' airwaves from the main companies (Vodafone/O2/3/EE) & I suspect that when a new firmware is released (by Huawei for example), the big companies then have to modify these to include their bloatware to distribute it > then the VPN's may get their hands on the firmware & add their bloatware before distributing the updates..
Considering my operator is ASDA Mobile, who 'rents' from EE - I suspect EE hasn't passed on the modified firmware to ASDA to distribute (of course I may be totally wrong on how firmwares are distributed)
I admit I have been VERY tempted to attempt Firmwarefinder app to update to a newer firmware (not necessary BETA Oreo), but a little scared as there's SOOooo many firmware updates for my phone & like everything 'new' & never used before - I'm scared I may brick my phone (I can't afford to buy a new £200 each time I bugger something up)
I'm not sure if I can go from B187 straight to B209 (or B210)..
... or do I have to do it in steps (B187/B188 etc)..
.... or do I use the the OTA-MF or the FullOTA-MF version..
.... and why is there a B209 firmware (dated 2018.04.08) that 'newer' than a B210 (dated 2018.04.27) for the same phone
Click to expand...
Click to collapse
I know your pain - Most carrier networks need to receive a Firmware Approval before rolling it out across their network. It is also likely that it is based of your IMEI Number as well, since that is what Huawei uses to check to see if you are eligible for an update.
I am originally from the UK (O2-UK) that was (at the time) stuck on WAS-LX1AC432B173, now living in Belgium (Proximus/Belgacom) on WAS-LX1AC432B209.
I would highly recommend the Firmware Finder app for using it to update. it allows you to tap on a Firmware and check in advance of updating, wether not not you can (Check Firmware Access -> Check Availability -> Allow it to use your phone for reading IMEI, and it will let you know if its is Approxed for installation, or Not Approved.).
To answer your questions:
NOTE: All of this is from my own experience with Upgrading using Firmware Finder. Highly Recommending making a backup using HiSuite to back up your phone before continuing.
1. You will probably need to do it in steps. B187 -> B191 -> B193 -> B197 -> B203 -> B207 -> B209
2. Always use the FullOTA-MF Versions.
3. Probably for the different variants (Single Sim vrs Dual Sim) like Umri Muki already said.
Hope this helped at all
Wolfstorm said:
To answer your questions:
NOTE: All of this is from my own experience with Upgrading using Firmware Finder. Highly Recommending making a backup using HiSuite to back up your phone before continuing.
1. You will probably need to do it in steps. B187 -> B191 -> B193 -> B197 -> B203 -> B207 -> B209
2. Always use the FullOTA-MF Versions.
3. Probably for the different variants (Single Sim vrs Dual Sim) like Umri Muki already said.
Hope this helped at all
Click to expand...
Click to collapse
Thanxs for the feedback.. I think i'll still wait the 8weeks b4 considering...
1 more question (open to all)... How will I know which of these is for single SIM & which is for Dual ?
Both show up as 'approved for installation' & to be honest I'm not 100% sure whether my phone is Single or Dual SIM anyway (brought of Amazon UK so I assume its the European/UK Single SIM model)
I THINK it's single since under Settings > About phone there's only 1 IMEI number shown & I did read that a Dual SIM would show 2 IMEI numbers (or am I mistaken)
Wolfstorm said:
I know your pain - Most carrier networks need to receive a Firmware Approval before rolling it out across their network. It is also likely that it is based of your IMEI Number as well, since that is what Huawei uses to check to see if you are eligible for an update.
I am originally from the UK (O2-UK) that was (at the time) stuck on WAS-LX1AC432B173, now living in Belgium (Proximus/Belgacom) on WAS-LX1AC432B209.
I would highly recommend the Firmware Finder app for using it to update. it allows you to tap on a Firmware and check in advance of updating, wether not not you can (Check Firmware Access -> Check Availability -> Allow it to use your phone for reading IMEI, and it will let you know if its is Approxed for installation, or Not Approved.).
To answer your questions:
NOTE: All of this is from my own experience with Upgrading using Firmware Finder. Highly Recommending making a backup using HiSuite to back up your phone before continuing.
1. You will probably need to do it in steps. B187 -> B191 -> B193 -> B197 -> B203 -> B207 -> B209
2. Always use the FullOTA-MF Versions.
3. Probably for the different variants (Single Sim vrs Dual Sim) like Umri Muki already said.
Hope this helped at all
Click to expand...
Click to collapse
Had been stuck on B187 for months, but decided to give Firmware Finder method a go as above, downloading the FullOTA-MF of B191 using the DNS VPN method. Had a few problems with download errors but found another post here that suggested uninstalling any updates to the 'System Update' app. That seemed to work and update started downloading VERY SLOWLY. Left it overnight and finally got the update to install after a couple of reboots. Once B191 was on, phone seems to be able to pick other updates automatically. Has picked up B193 itself and now is just installing B197. Hopefully, it will get to B209.
Phone is a SIM Free UK version bought from Carphone Warehouse.
WAS-LX1AC432Bxxx
Update -- seems to have stopped an B197 so will try B203 via Firmware Finder
Cannon_Foddr said:
I too seem to be getting no updates either - although I'm 'lucky' enough to be on WAS-LX1AC432B187 even though in another thread here other people are up to B209/B210
I originally suspect it may be all down to Country / Operator / Network ....
Certain Operators (especially in UK) are VPN's that 'rent' airwaves from the main companies (Vodafone/O2/3/EE) & I suspect that when a new firmware is released (by Huawei for example), the big companies then have to modify these to include their bloatware to distribute it > then the VPN's may get their hands on the firmware & add their bloatware before distributing the updates..
Considering my operator is ASDA Mobile, who 'rents' from EE - I suspect EE hasn't passed on the modified firmware to ASDA to distribute (of course I may be totally wrong on how firmwares are distributed)
I admit I have been VERY tempted to attempt Firmwarefinder app to update to a newer firmware (not necessary BETA Oreo), but a little scared as there's SOOooo many firmware updates for my phone & like everything 'new' & never used before - I'm scared I may brick my phone (I can't afford to buy a new £200 each time I bugger something up)
I'm not sure if I can go from B187 straight to B209 (or B210)..
... or do I have to do it in steps (B187/B188 etc)..
.... or do I use the the OTA-MF or the FullOTA-MF version..
.... and why is there a B209 firmware (dated 2018.04.08) that 'newer' than a B210 (dated 2018.04.27) for the same phone
Click to expand...
Click to collapse
Use this and enjoy!
https://forum.xda-developers.com/p10-lite/development/service-rom-b362-c432-upgrade-o-o-n-o-t3813946
Alexxxx1 said:
Use this and enjoy!
https://forum.xda-developers.com/p10-lite/development/service-rom-b362-c432-upgrade-o-o-n-o-t3813946
Click to expand...
Click to collapse
Had a look - but that post isn't for my phone
My phone is a 'WAS-LX1A' while that post refers to L01, L21, L21A & L01A
Further checking & I find posts like
Huawei P10 lite Model No: WAS-LX1 is BUILT as a single SIM device
Click to expand...
Click to collapse
It can be either one. You will only be able to check if you have a single sim, or dual sim device, by checking if you have one, or two, IMEI numbers in Settings > About phone.
Click to expand...
Click to collapse
So at least I'm 90% sure I have a single sim phone BUT there's post that state I COULD make it Dual sim if I wanted
Cannon_Foddr said:
Had a look - but that post isn't for my phone
My phone is a 'WAS-LX1A' while that post refers to L01, L21, L21A & L01A
Further checking & I find posts like
So at least I'm 90% sure I have a single sim phone BUT there's post that state I COULD make it Dual sim if I wanted
Click to expand...
Click to collapse
you sure? then what is the X is LX1A for? 0 for single sim and 2 for dual sim. so L01A is single sim and L21A is dual sim.
Cannon_Foddr said:
Had a look - but that post isn't for my phone
My phone is a 'WAS-LX1A' while that post refers to L01, L21, L21A & L01A
Further checking & I find posts like
So at least I'm 90% sure I have a single sim phone BUT there's post that state I COULD make it Dual sim if I wanted
Click to expand...
Click to collapse
Sorry, but u didnt read full post and. Your model is Was L01A. You know all models have mark X instead 1 or 2. You have one Imei right? Of course you can convert but its a diffetent topic and you will find here in one of offered sections for p10l.
Regards
Poslato sa WAS-LX1 uz pomoć Tapatoka

Can I flash an SM-G950U1 ROM onto my SM-G950U?

Hi all, (I previously asked this here.)
I have a carrier unlocked SM-G950U that was previously on T Mobile that I now have on Verizon, (long story, see below.) However, my device isn't updating, as seems to be the case for a lot of migrated SM-G950U(s). Of course, I want Android 9, and I also wouldn't mind getting rid of some of Verizon's bloatware. I was also fortunate enough to have received a research grant for some work in Italy, and I'd like to bring my phone along, (I'm a student.) So really, 3 reasons:
I want Android 9.
I don't want Verizon's bloatware.
I want to be able to switch carriers without the painful process of a carrier unlocked phone. (Ie., with the unlocked firmware my understanding is that I only need to restart my phone, as opposed to resetting my device, to switch carriers/SIMs in the carrier unlocked (ie., non-U1) device, (I think.))
I want to flash an SM-G950U1 ROM, but I'm not sure if this is still possible, (though according to here and here it was possible about 2 years ago, on different firmware/bootloaders.)
My plan is to do this:
Download this G950U1UEU5DSC1_XAA from updato. (I believe XAA is the unlocked region code. My device is already carrier unlocked.)
Flash with ODIN (3.12.3, as far as I know only making sure repartitioning is UNchecked.)
I have a Snapdragon device.
Will this brick my phone?
Alternatively, here says I can download any carrier version of G950USQU5DSC1 (except Verizon and Sprint,) flash it, and it will work. I think this only accomplishes my getting Android 9, however, as it is still a carrier branded ROM. (So I'd still have to deal with bloatware and (possibly) resetting my device to switch networks.)
Phone INFO (the app) lists:
Original CSC Code: [blank]
Firmware's CSC Code: XAA
Active CSC Code: VZW
Avaialble CSC Codes: [a bunch]
Bootloader Version: G950USQU5CRG3
CSC Version: G950UOTN5CRG3
Baseband Version: G950USQU5CRG3
Build Number: R16NW.G950USQU5CRG3
Long story of how I got a carrier unlocked (SM-G950U) and not unlocked (SM-G950U1) device:
I purchased my "new" device on Amazon through a third party about 3 months ago. I checked the model number and found SM-G950U, but a couple places online said that this was indeed a regular, unlocked S8. However, my device wouldn't update, and I could see that I was stuck on a mid July/August build of Android 8, (CRG3.) Now that the summer's getting closer, I need(ed) to make sure my device is going to work while in Italy, so I called Samsung to update it/make sure it would work. They told me my device was previously activated on T Mobile, unlocked, apparently refurbished and sold to me. I rechecked the Amazon listing and it was in fact listed as new. (It was alongside Amazon's own listing for the S8.) Unfortunately, after spending the second half of my day on support calls, I won't be able to return my device because it's been just over 3 months. Looks like my next best option is to update/maintain it myself.
staMerrill said:
Hi all, (I previously asked this here.)
I have a carrier unlocked SM-G950U that was previously on T Mobile that I now have on Verizon, (long story, see below.) However, my device isn't updating, as seems to be the case for a lot of migrated SM-G950U(s). Of course, I want Android 9, and I also wouldn't mind getting rid of some of Verizon's bloatware. I was also fortunate enough to have received a research grant for some work in Italy, and I'd like to bring my phone along, (I'm a student.) So really, 3 reasons:
I want Android 9.
I don't want Verizon's bloatware.
I want to be able to switch carriers without the painful process of a carrier unlocked phone. (Ie., with the unlocked firmware my understanding is that I only need to restart my phone, as opposed to resetting my device, to switch carriers/SIMs in the carrier unlocked (ie., non-U1) device, (I think.))
I want to flash an SM-G950U1 ROM, but I'm not sure if this is still possible, (though according to here and here it was possible about 2 years ago, on different firmware/bootloaders.)
My plan is to do this:
Download this G950U1UEU5DSC1_XAA from updato. (I believe XAA is the unlocked region code. My device is already carrier unlocked.)
Flash with ODIN (3.12.3, as far as I know only making sure repartitioning is UNchecked.)
I have a Snapdragon device.
Will this brick my phone?
Alternatively, here says I can download any carrier version of G950USQU5DSC1 (except Verizon and Sprint,) flash it, and it will work. I think this only accomplishes my getting Android 9, however, as it is still a carrier branded ROM. (So I'd still have to deal with bloatware and (possibly) resetting my device to switch networks.)
Phone INFO (the app) lists:
Original CSC Code: [blank]
Firmware's CSC Code: XAA
Active CSC Code: VZW
Avaialble CSC Codes: [a bunch]
Bootloader Version: G950USQU5CRG3
CSC Version: G950UOTN5CRG3
Baseband Version: G950USQU5CRG3
Build Number: R16NW.G950USQU5CRG3
Long story of how I got a carrier unlocked (SM-G950U) and not unlocked (SM-G950U1) device:
I purchased my "new" device on Amazon through a third party about 3 months ago. I checked the model number and found SM-G950U, but a couple places online said that this was indeed a regular, unlocked S8. However, my device wouldn't update, and I could see that I was stuck on a mid July/August build of Android 8, (CRG3.) Now that the summer's getting closer, I need(ed) to make sure my device is going to work while in Italy, so I called Samsung to update it/make sure it would work. They told me my device was previously activated on T Mobile, unlocked, apparently refurbished and sold to me. I rechecked the Amazon listing and it was in fact listed as new. (It was alongside Amazon's own listing for the S8.) Unfortunately, after spending the second half of my day on support calls, I won't be able to return my device because it's been just over 3 months. Looks like my next best option is to update/maintain it myself.
Click to expand...
Click to collapse
Lss yes you can. I don't know the exact. But it is nearly impossible to truly brick a u model. But everything you show looks good. I think you need the modded odin for unbranded but you can Google carrier switching s8 and it should lead you right back to xda
TheMadScientist said:
Lss yes you can. I don't know the exact. But it is nearly impossible to truly brick a u model. But everything you show looks good. I think you need the modded odin for unbranded but you can Google carrier switching s8 and it should lead you right back to xda
Click to expand...
Click to collapse
Thanks for the quick reply!
I'll try later today with the G950U1 firmware. I've finished downloading the T Mobile firmware recommended by the second thread, (G950USQU5DSC1,) in case anything goes wrong, (in which case it looks like this firmware will positively work.)
staMerrill said:
Thanks for the quick reply!
I'll try later today with the G950U1 firmware. I've finished downloading the T Mobile firmware recommended by the second thread, (G950USQU5DSC1,) in case anything goes wrong, (in which case it looks like this firmware will positively work.)
Click to expand...
Click to collapse
See here: https://forum.xda-developers.com/galaxy-s8/how-to/rd-carrier-switch-root-snapdragon-t3597473
Just download the G950U1 firmware from Updato (or using SamFirm or Frija) and use that instead of the firmware referenced in the linked instructions.
Hai Karate said:
See here: https://forum.xda-developers.com/galaxy-s8/how-to/rd-carrier-switch-root-snapdragon-t3597473
Just download the G950U1 firmware from Updato (or using SamFirm or Frija) and use that instead of the firmware referenced in the linked instructions.
Click to expand...
Click to collapse
So as a surprise to no one, this worked successfully.
Thanks for all the help!
Ultimately, I did have to deviate from the guide here, (the same one you linked and that I had above.) I needed to download a new patched version of ODIN, which I got here.
The process was:
Download PatcheD Odin
Launch PatcheD Odin
Put phone in Download Mode
Connect Phone to PC
Extract the G950U1UEU5DSC1_XAA firmware from updato. (The same link/URL as I have above.)
Browse to/find files in Odin and put them in the right places.
Start...
Wait a reasonable amount of time for the files to be downloaded to the device, and forever for it to actually update.
Profit, (and finish setting up the device, wondering how you're going to signin without your 2FA codes...)
So again, thank you everyone. If anyone comes across this thread in the future you have my steps.

S10+ Appears To Be Incapable of Software Updates After Switching Carriers

Hi all,
I have an S10+ that refuses to acknowledge that its software is out of date.
I bought a US Cellular Galaxy S10+ from the Samsung website when the phones launched in March 2019. In late August 2019, I decided to switch to AT&T (had previously been on my parents' plan, wanted to start my own). I transferred the phone and my number over to AT&T.
Recently, I noticed that I have not received a software update or security update since before I switched. My Android version is still 9, my kernel is dated Aug 7, 2019, and my security patch level is Aug 1, 2019.
No matter what I do, my phone says its software is up to date.
I took the following actions:
Called AT&T to have them update the phone in their servers or whatever it is they do.
Changed the date in the phone, restarted and searched for updates.
Cleared the cache data in the phone's BIOS.
Tried using Smart Switch, it said it was up to date.
Did a factory reset of my phone.
Contacted Samsung, was told to talk to my carrier.
Called AT&T again, was told they could not push the updates because the IMEI number is for a US Cellular phone, not an AT&T phone.
Today, I took it to a Samsung representative at a local Best Buy. He plugged the phone in to whatever PC tool he has, it prompted him to download the latest AT&T firmware. He did so and tried flashing the phone. I looked and saw the blue BIOS screen where the phone said it was downloading the firmware. However, when it finished and he started the phone up again, the phone's software information was unchanged. He tried it a second time, and still no change. He told me he had never seen a phone refuse the firmware like this, and he said there was nothing he else he could think of to try. He said even if I could flash the firmware, it might still refuse to receive updates and I'd have to keep flashing it to get all the updates. His suggestion was to just wait and try to see if I could get a deal on an S20.
This phone is paid off, and still in great condition. I'd really rather not have to replace it less than a year after I got it. I've thought about trying to flash the phone myself with Odin, but I'm not sure whether I need to try it with AT&T firmware or US Cellular firmware. Furthermore, I can't find AT&T firmware for the SM-G975U, only the SM-G975U1, and I'm not even sure if it's up to date. What are your suggestions?
You could try updating using the Frija & Odin method found in News & Discussion board, then see if next month you receive OTA?
RuthlessNate said:
Hi all,
I have an S10+ that refuses to acknowledge that its software is out of date.
I bought a US Cellular Galaxy S10+ from the Samsung website when the phones launched in March 2019. In late August 2019, I decided to switch to AT&T (had previously been on my parents' plan, wanted to start my own). I transferred the phone and my number over to AT&T.
Recently, I noticed that I have not received a software update or security update since before I switched. My Android version is still 9, my kernel is dated Aug 7, 2019, and my security patch level is Aug 1, 2019.
No matter what I do, my phone says its software is up to date.
I took the following actions:
Called AT&T to have them update the phone in their servers or whatever it is they do.
Changed the date in the phone, restarted and searched for updates.
Cleared the cache data in the phone's BIOS.
Tried using Smart Switch, it said it was up to date.
Did a factory reset of my phone.
Contacted Samsung, was told to talk to my carrier.
Called AT&T again, was told they could not push the updates because the IMEI number is for a US Cellular phone, not an AT&T phone.
Today, I took it to a Samsung representative at a local Best Buy. He plugged the phone in to whatever PC tool he has, it prompted him to download the latest AT&T firmware. He did so and tried flashing the phone. I looked and saw the blue BIOS screen where the phone said it was downloading the firmware. However, when it finished and he started the phone up again, the phone's software information was unchanged. He tried it a second time, and still no change. He told me he had never seen a phone refuse the firmware like this, and he said there was nothing he else he could think of to try. He said even if I could flash the firmware, it might still refuse to receive updates and I'd have to keep flashing it to get all the updates. His suggestion was to just wait and try to see if I could get a deal on an S20.
This phone is paid off, and still in great condition. I'd really rather not have to replace it less than a year after I got it. I've thought about trying to flash the phone myself with Odin, but I'm not sure whether I need to try it with AT&T firmware or US Cellular firmware. Furthermore, I can't find AT&T firmware for the SM-G975U, only the SM-G975U1, and I'm not even sure if it's up to date. What are your suggestions?
Click to expand...
Click to collapse
Settings > About > Software Information > Service Provider SW Ver
What does it show for you over there?
Your phone is probably still on the US Cellular CSC.
I'd recommend flashing the G975U1 ATT firmware if you want ATT features, or the XAA firmware, to convert your device to a completely unbranded variant with no carrier apps.
You can use SamFirm or Frija to get the firmwares.
Use 'SM-G975U1' as the model and for the CSC, use 'ATT' if you want the AT&T firmware, or 'XAA' if you want the unbranded firmware.
Flash it with patched Odin here:
https://androidfilehost.com/?fid=6006931924117912211
You will have to wipe/reset the entire phone with this process, so make sure to use Smart Switch to backup your data.
MeltdownSpectre said:
Settings > About > Software Information > Service Provider SW Ver
What does it show for you over there?
Your phone is probably still on the US Cellular CSC.
I'd recommend flashing the G975U1 ATT firmware if you want ATT features, or the XAA firmware, to convert your device to a completely unbranded variant with no carrier apps.
You can use SamFirm or Frija to get the firmwares.
Use 'SM-G975U1' as the model and for the CSC, use 'ATT' if you want the AT&T firmware, or 'XAA' if you want the unbranded firmware.
Flash it with patched Odin here:
https://androidfilehost.com/?fid=6006931924117912211
You will have to wipe/reset the entire phone with this process, so make sure to use Smart Switch to backup your data.
Click to expand...
Click to collapse
Hey, thanks for the advice.
My service provider software information version is:
SAOMC_SM-G975U_OYN_ATT_PP_0039
R58M20FYAKW
ATT/ATT/USC
I've looked at both Frija and SamFirm/Updato. Frija doesn't seem to recognize ATT or OYN as a CSC for me when I try using it in the auto search for either SM-G975U or SM-G975U1. Updato has an AT&T firmware, but it's from Nov 2019 and is still Android 9. SamMobile claims to have more up to date firmware, but their download links always send me to the registration page, even after I already registered (I'm guessing they're not as free as they claim to be).
RuthlessNate said:
Hey, thanks for the advice.
My service provider software information version is:
SAOMC_SM-G975U_OYN_ATT_PP_0039
R58M20FYAKW
ATT/ATT/USC
I've looked at both Frija and SamFirm/Updato. Frija doesn't seem to recognize ATT or OYN as a CSC for me when I try using it in the auto search for either SM-G975U or SM-G975U1. Updato has an AT&T firmware, but it's from Nov 2019 and is still Android 9. SamMobile claims to have more up to date firmware, but their download links always send me to the registration page, even after I already registered (I'm guessing they're not as free as they claim to be).
Click to expand...
Click to collapse
Ah, it seems like your device has switched to the ATT CSC but remained on a US cellular build, resulting in there being no available update file on the ATT server.
Download the XAA unbranded G975U1 firmware with Frija.
I completely forgot that ATT doesn't host their firmware files on Samsung servers, instead it uses its own servers for updates.
Updato and SamMobile are both greedy and want you to pay for uncapped download speeds so I wouldn't recommend using them.
With patched Odin can change the csc? I have G977B and cannot change the csc.
DeXTeRrR said:
With patched Odin can change the csc? I have G977B and cannot change the csc.
Click to expand...
Click to collapse
Only applies to US variants when switching from G975U to G975U1.
It's 'patched' as it bypasses the model number check.
MeltdownSpectre said:
Only applies to US variants when switching from G975U to G975U1.
It's 'patched' as it bypasses the model number check.
Click to expand...
Click to collapse
Thank you.
It took me forever to find someone with this problem / solution.
I switched from Verizon to Xfinity Mobile and had not received a security patch since Oct '21 and was still on Android 11.
You'd think that this problem occurs often enough that support would know the solution.
Xfinity Mobile told me Samsung was responsible.
Samsung (Best Buy Geek Squad who is certified Samsung Service Center) said Xfinity Mobile is responsible but gave me the idea that the phone might be 'stuck' on Verizon so it can't pull the updates from Xfinity Mobile.
The build was from Verizon.
I installed the latest build from Xfinity Mobile (CHA) for this model phone (SM-G973U) so it now has Android 12 with Dec '22 security patch.
I'm guessing that the updates will work now but I won't find out for 3 months since the S10 is now on quarterly releases.
Thanks 2x.
Scott

Samsung s10+ LDU with IMEI update question

Hi everyone,
I purchased second hand a functional SM-G975U phone that can make phone calls and go on LTE.
On the back of the phone, in tiny writings it says model: SM-G975XU and below it states it's a live demo unit.
Now the phone has an IMEI number (from a s10e when I check the IMEI origin?) And I assume it was manually written.
My main concern is about software updates. I'm currently still on Android 9 and one UI 1.1. the phone has not received any updates since April 2019. And in the device care section of security, it says disabled.
I thought of pushing updates through Odin but my issue is the phone has firmware of Comcast but the CSC code of XAA/XAA/XAA, which is the international version of model U1, not U.
Could someone advise me on what to do? I did recontact the seller and he says he didn't know it was a demo unit and is unwilling to refund me... I feel kinda stuck here and I did spend a good amount of savings on the phone ...
Just flash the latest Unlocked G975U firmware via Odin and you should have a fully functional phone

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