Related
So I bought a N920W8 from Bell (Canada) and I didn't put a bell sim card in it when first powered on the device, but a Wind Mobile sim(Bell store people didn't touch the phone when bought). I was all ready with my unlock code I purchased and what do you know? IT WASN'T LOCKED TO BELL! It worked on Wind as if it was an unlocked phone. Then I had an idea to put a Bell sim card in and BAM! DEVICE IS SIM LOCKED. Seems that the phone locked itself to the first sim card's carrier it sees. This might be different for US/overseas models that are carrier specific, but here in Canada all our carrier use the N920W8...same firmware as far as I can tell. I can change CSC codes without problems too, however I did SIM unlock the phone before I tried that to avoid any soft bricking issues that might arise. Pass on the good news!
Weird that this happened. I traded my phone for a Note 5 a couple days ago, not expecting it to work with Wind at all (it was apparently unlocked, but I instantly figured an unlocked Bell phone would never work with Wind so theres no point in trying), well a couple days passed, and I said what rhe heck, so I popped my phone in, got the Neteork Locked Sim [enter unlock code], entered the unlock code, and about 10 mins later, it worked!
I was so happy that I didnt have to take the extra time to trade the note 5 for a wind compatible one.
I too have to N920W8 version (which is considered the n9208 here)
This is my first Samsung phone, ever.. Rooting it was... different, and the extreme lack of rom/kernel support is staggering. Any tips?
imatts said:
Weird that this happened. I traded my phone for a Note 5 a couple days ago, not expecting it to work with Wind at all (it was apparently unlocked, but I instantly figured an unlocked Bell phone would never work with Wind so theres no point in trying), well a couple days passed, and I said what rhe heck, so I popped my phone in, got the Neteork Locked Sim [enter unlock code], entered the unlock code, and about 10 mins later, it worked!
I was so happy that I didnt have to take the extra time to trade the note 5 for a wind compatible one.
I too have to N920W8 version (which is considered the n9208 here)
This is my first Samsung phone, ever.. Rooting it was... different, and the extreme lack of rom/kernel support is staggering. Any tips?
Click to expand...
Click to collapse
Well. First thing that comes to mind is that you've got some more reading to do. As most of your assumptions are just wrong.
But not to bust your chops, you have to know, every w8 Canadian model, regardless of provider, is essentially same phone. Difference being only in active csc loaded. Starting with this year, putting first sim in brand new phone determines your active csc. It is easily changed.
Where you might get some issues is for some providers options like VoLTE, you still need rogers/fido phone as they discriminate based on imei for those features, which means only phone sold by them.
More importantly, I have no clue how and why you would get that our w8 model would have anything to do with 9208 model (which is Asian dual sim)? It does not.
Our phone, is actually identical to tmobile 920t, with only one difference. The modem. Which for several generations has to be signed, and not interchangeable once set by samsung.
So if you need roms, kernels etc, look in tmobile thread, with Canadian specific install instructions.
Rooting samsung nowadays is the same procedure as nexus owners have with android 6+.
1.Custom recovery, root, custom kernel done.
2.In case of system less root, custom recovery, system less root package, done.
Lastly. Read Canadian thread in this section for some Canadian specific insights.
All the best.
Edit: And now you've got cf-autoroot since today. Easiest.
Note 5 ?
Hey guys
I was up until recently the proud owner of an LG G4. Details of what happened to it can be found here: http://forum.xda-developers.com/g4/general/expository-thread-bootloop-t3313771
As possibly getting the G4 fixed will take months, I'm (unfortunately) in the market for a new phone.
I use Cricket Wireless which means I have to buy all my phones upfront; This isn't bad though, as I view all my devices as investments that should be future-proof for ideally atleast 2-2.5 years. I had hoped that with buying a G4, I would be able to sustain it for 2+ years. But this doesn't look like it will be the case...
I'm looking to get a Nexus 6P. It looks like the best option for someone like me who needs a phone that is factory unlocked by default and has a good compatibility with all most all cellular providers In the US. So I just have a couple of questions:
1. Since the Nexus 6P is factory unlocked by default and has such a wide range of supported bands, it should work with Cricket (being that it is an ATT MVNO), right? (even if this seems obvious, I would like some reassurance before I buy).
2. What has been everyone's experienced with Google's protection, warranty, coverage, and RMA policies? This is very important in making sure that I'll always have SOMEONE to talk to if my phone breaks.
3. What's the situation on wireless hotspot with the 6P? I know its included in the OS, but it apparently doesn't work for all carriers. I've heard some people complain that it doesn't work on ATT, Cricket, and that they've used the SIM tool trick (from the 5X) to get hotspot to work (this was actually in another thread here at XDA).
4. Supposedly rooting your phone makes hotspot really easy and accessible, and I've heard that rooting/flashing the 6P is harmless and very very easy to do. Anyone can comment on this?
5. Are there any large, production-scale issues with the Nexus 6P? It's been a couple of months since its release so I hope a lot of the flaws that were present with the earlier manufactured devices are gone. (Once again, I'm trying to avoid an issue like Bootloop which had happened to many of the early adopters of the G4)
6. Finally, are there any other phones that others would recommend that come factory unlocked by default? I could buy a Galaxy S6 from Cricket, and then I would have the support of my carrier and all, but I definitely don't think the GS6 is a better phone than the 6P...
Thank you guys for reading!
OmriSama said:
Hey guys
I was up until recently the proud owner of an LG G4. Details of what happened to it can be found here: http://forum.xda-developers.com/g4/general/expository-thread-bootloop-t3313771
As possibly getting the G4 fixed will take months, I'm (unfortunately) in the market for a new phone.
I use Cricket Wireless which means I have to buy all my phones upfront; This isn't bad though, as I view all my devices as investments that should be future-proof for ideally atleast 2-2.5 years. I had hoped that with buying a G4, I would be able to sustain it for 2+ years. But this doesn't look like it will be the case...
I'm looking to get a Nexus 6P. It looks like the best option for someone like me who needs a phone that is factory unlocked by default and has a good compatibility with all most all cellular providers In the US. So I just have a couple of questions:
1. Since the Nexus 6P is factory unlocked by default and has such a wide range of supported bands, it should work with Cricket (being that it is an ATT MVNO), right? (even if this seems obvious, I would like some reassurance before I buy).
2. What has been everyone's experienced with Google's protection, warranty, coverage, and RMA policies? This is very important in making sure that I'll always have SOMEONE to talk to if my phone breaks.
3. What's the situation on wireless hotspot with the 6P? I know its included in the OS, but it apparently doesn't work for all carriers. I've heard some people complain that it doesn't work on ATT, Cricket, and that they've used the SIM tool trick (from the 5X) to get hotspot to work (this was actually in another thread here at XDA).
4. Supposedly rooting your phone makes hotspot really easy and accessible, and I've heard that rooting/flashing the 6P is harmless and very very easy to do. Anyone can comment on this?
5. Are there any large, production-scale issues with the Nexus 6P? It's been a couple of months since its release so I hope a lot of the flaws that were present with the earlier manufactured devices are gone. (Once again, I'm trying to avoid an issue like Bootloop which had happened to many of the early adopters of the G4)
6. Finally, are there any other phones that others would recommend that come factory unlocked by default? I could buy a Galaxy S6 from Cricket, and then I would have the support of my carrier and all, but I definitely don't think the GS6 is a better phone than the 6P...
Thank you guys for reading!
Click to expand...
Click to collapse
Only thing I'm experiencing is not being able to send MMS.
What is the trick for the N6P to get hotspot service?
Thanks
OmriSama said:
Hey guys
I was up until recently the proud owner of an LG G4. Details of what happened to it can be found here: http://forum.xda-developers.com/g4/general/expository-thread-bootloop-t3313771
As possibly getting the G4 fixed will take months, I'm (unfortunately) in the market for a new phone.
I use Cricket Wireless which means I have to buy all my phones upfront; This isn't bad though, as I view all my devices as investments that should be future-proof for ideally atleast 2-2.5 years. I had hoped that with buying a G4, I would be able to sustain it for 2+ years. But this doesn't look like it will be the case...
I'm looking to get a Nexus 6P. It looks like the best option for someone like me who needs a phone that is factory unlocked by default and has a good compatibility with all most all cellular providers In the US. So I just have a couple of questions:
1. Since the Nexus 6P is factory unlocked by default and has such a wide range of supported bands, it should work with Cricket (being that it is an ATT MVNO), right? (even if this seems obvious, I would like some reassurance before I buy).
2. What has been everyone's experienced with Google's protection, warranty, coverage, and RMA policies? This is very important in making sure that I'll always have SOMEONE to talk to if my phone breaks.
3. What's the situation on wireless hotspot with the 6P? I know its included in the OS, but it apparently doesn't work for all carriers. I've heard some people complain that it doesn't work on ATT, Cricket, and that they've used the SIM tool trick (from the 5X) to get hotspot to work (this was actually in another thread here at XDA).
4. Supposedly rooting your phone makes hotspot really easy and accessible, and I've heard that rooting/flashing the 6P is harmless and very very easy to do. Anyone can comment on this?
5. Are there any large, production-scale issues with the Nexus 6P? It's been a couple of months since its release so I hope a lot of the flaws that were present with the earlier manufactured devices are gone. (Once again, I'm trying to avoid an issue like Bootloop which had happened to many of the early adopters of the G4)
6. Finally, are there any other phones that others would recommend that come factory unlocked by default? I could buy a Galaxy S6 from Cricket, and then I would have the support of my carrier and all, but I definitely don't think the GS6 is a better phone than the 6P...
Thank you guys for reading!
Click to expand...
Click to collapse
1. Yes, it works with every carrier in the USA.
2. Mine hasn't broken, so I dunno
3. Out of the box, hotspot is determined by carrier. Install a custom rom, however, and they almost always have modified the build.prop to use hotspot with any carrier.
4. It's very easy, and it's even easier if you shell out a few bucks for Skipsoft Toolkit.
5. I've heard of bent 6Ps, but mine hasn't done that.
6. Nexus and OnePlusOne are both solid AT&T compatible devices that allow you to choose any carrier (except for CDMA on the OPO.) I would not get an MVNO branded phone unless I planned on being with that MVNO until the phone is outdated. The resale value is notoriously terrible when MVNOs get their hands on them.
rickyray9 said:
1. Yes, it works with every carrier in the USA.
2. Mine hasn't broken, so I dunno
3. Out of the box, hotspot is determined by carrier. Install a custom rom, however, and they almost always have modified the build.prop to use hotspot with any carrier.
4. It's very easy, and it's even easier if you shell out a few bucks for Skipsoft Toolkit.
5. I've heard of bent 6Ps, but mine hasn't done that.
6. Nexus and OnePlusOne are both solid AT&T compatible devices that allow you to choose any carrier (except for CDMA on the OPO.) I would not get an MVNO branded phone unless I planned on being with that MVNO until the phone is outdated. The resale value is notoriously terrible when MVNOs get their hands on them.
Click to expand...
Click to collapse
This is great advice! Thank you. I totally forgot about OnePlus; aren't all their phones GSM factory unlocked?
Quality and durability, so far, have been great for me. I switched from Virgin to T-mobile when I got it, so hotspot is included with my service and it has worked pretty well the couple of times I tried it. Google pay is handy so I don't have to whip my cards out to pay for stuff (just got a free Chromecast for using it 10 times this month). I am using stock ROM with out root (I just haven't really needed it for anything bad enough yet). There are a ton of cases, screen protectors, etc. available for the 6P. No TouchWiz is also a wonderful thing.
My partner did have an issue using speaker phone on his unit (we both pre-ordered and got early units). Google customer service with pretty good. He didn't want to be without a phone during the exchange, so they did hit his card for the purchase price again, but the replacement arrived two days later and within 5 days the money was credited back to him. We both have the extended warranties that say they'll replace the phones even if we break them or drown them, etc. for two years. Haven't had to test them on that so far, but it's good to have. It does cost you $80 deductible every time you need a replacement outside of manufacturers warranty.
I'd say the 6P is pretty solid investment, especially with the extended warranty. Even you wear the dam thing out in 23 months, cash in that warranty and get a fresh one. Also, check out T-mobiles no contract plans. I had planned on getting another pre-paid plan, but they offer a hell of deal for $50 post-paid yet no contract....You'll not likely run out data and you can turn their "Binge On" BS off. Good luck!
I would advise against getting the G4, as the LTE radios were carrier-locked, so at the time when I switched to Cricket back in June, I would've been **** outta luck. I have the 6P right now, Note 4 prior to the 6P, and I've had no problem fully utilizing the phone on Cricket's network. Your phone will be plug-and-play ready to go, as in popping in the SIM card (nano SIM), and you'll be good. Cricket sells the Nano SIM with Micro and standard sized adapter. Yes, your data download speed will be throttled to 8MBPS, but it's still plenty enough to get stuff done. If you're worried about the data cap (10GB on Pro plan), you can just reset your plan in the middle of the month once you reach your data cap, and the data counter will reset on Cricket's end. I use about 40GB a month, roughly. No worries there, either. Have fun =)
I use it on cricket and it works fine. I use it in NYC and have lte everywhere. Hotspot works on my stock rooted nexus 6p. Let me know if you have any questions.
Sent from my Nexus 6P using Tapatalk
talkcc144 said:
Only thing I'm experiencing is not being able to send MMS.
What is the trick for the N6P to get hotspot service?
Thanks
Click to expand...
Click to collapse
Supposedly if you pop out the SIM card, pop it back in, and then try to go into hotspot while its authenticating it'll work.
tzbigworm said:
I would advise against getting the G4, as the LTE radios were carrier-locked, so at the time when I switched to Cricket back in June, I would've been **** outta luck. I have the 6P right now, Note 4 prior to the 6P, and I've had no problem fully utilizing the phone on Cricket's network. Your phone will be plug-and-play ready to go, as in popping in the SIM card (nano SIM), and you'll be good. Cricket sells the Nano SIM with Micro and standard sized adapter. Yes, your data download speed will be throttled to 8MBPS, but it's still plenty enough to get stuff done. If you're worried about the data cap (10GB on Pro plan), you can just reset your plan in the middle of the month once you reach your data cap, and the data counter will reset on Cricket's end. I use about 40GB a month, roughly. No worries there, either. Have fun =)
Click to expand...
Click to collapse
I mean, I did get the G4 and I thought it worked very well with Cricket. The LTE speeds were good but so were the H+ ones lol. And I was an early adopter too.
How do you reset your plan?
Warbuff said:
I use it on cricket and it works fine. I use it in NYC and have lte everywhere. Hotspot works on my stock rooted nexus 6p. Let me know if you have any questions.
Sent from my Nexus 6P using Tapatalk
Click to expand...
Click to collapse
But hotspot didn't work unrooted right?
Not supposedly. It works. You just slide the sim tray out a little bit, put the enable hotspot setting on your screen, slide the tray back in, wait 3 seconds, and enable hotspot. Sometimes takes a few times for the timing, but always works.
OmriSama said:
Supposedly if you pop out the SIM card, pop it back in, and then try to go into hotspot while its authenticating it'll work.
Click to expand...
Click to collapse
So my father in law upgraded our plan last night to Unlimited Data.
Should be cool right? Lost service for about a half hour, it came back up and they said "The HTC10 associated with phone number XXXX is not a verizon device, so we can't support it"
After some arguing, I got my 4G LTE back, but my HD calling is gone. I spent an hour on the phone when I finally got told "Well there is a work around but the technical team says it will take 3-5 business days, so just wait it out"
What?...Seriously? I guess it is their new policy that if you don't have a Verizon phone, you will have LOTS of issues if you try switching your plan, even though the past YEAR has been perfect for me with HD calling etc.
Has anybody else had this kind of issue?
Welp its been a few days, nobody at Verizon can figure it out. I've been told to just buy a Verizon phone.
I'm about ready to sell this HTC10 Unlocked and never go back, it seems that Verizon has taken some kind of stand and will not or cannot activate HD Calling and advanced calling features on non verizon devices, why I have no idea...
MrTrip said:
Welp its been a few days, nobody at Verizon can figure it out. I've been told to just buy a Verizon phone.
I'm about ready to sell this HTC10 Unlocked and never go back, it seems that Verizon has taken some kind of stand and will not or cannot activate HD Calling and advanced calling features on non verizon devices, why I have no idea...
Click to expand...
Click to collapse
You will never get Verizon to activate a non-Verizon phone for you, not just HTC 10's.
To get yours running, the ONLY way to do it is to have a newer VZN 4FF LTE/NFC sim activated in random newer Verizon phone with your account set to have Advanced Calling enabled on that line. Placing that working sim into an Unlocked US Ten that has had a Verizon RUU or Verizon radios flash will then work fine after a factory reset. Some roms have Advanced Calling enabled, some don't. The Unlocked Ten operates without issues on Verizon, including Advanced Calling - you just have to have the sim setup beforehand in another phone that is supported by Verizon. No other way....
Hi folks,
Considering getting a 6T off the OnePlus site.
For those that got the devices early:
-Do you have experiences on AT&T Network to comment on how compatible it is? I've had some devices use to work well on ATT now not so good due to band migration; just curious to hear how the 6Ts fare.
-Please confirm: both SIM and BootLoader unlocks can be done immediately when purchasing from the OnePlus site (as opposed to the T-Mobile edition that's locked)
-Are there band/frequency differences between the T-Mo and ATT Versions? I'm on ATT but usually have bought "T-Mo" versions of devices because they were less likely to be BL locked; but my last phone (OP3T) broke me out of that cycle.
Any other AT&T-relevant experiences would be appreciated.
Interested in this as well.
I would like to know as well. It's kinda looking like we will have to test it out ourselves.
I am on AT&T with the 6t. I've only had mine for a week but have had no issues with anything network related. I came from a 3T and have better service with my 6T. There were 2 dead spots on my drive to / from work with the 3T that I no longer have with the 6T. I haven't had a chance to root or unlock mine yet due to being busy at work but so far I am happy. I loved the 3T but don't miss it a bit.
I have a 6t that I bought directly from OP that I use as my daily phone on Cricket, which uses AT&T towers. I have no signal problems, and download speeds are great. Anywhere I expect to have LTE I have it.
Phone is by far my favorite device I've had. Easy to unlock, install TWRP and flash kernels, and install mods through magisk!
I've bought my phone but don't get to open it until Christmas. It should arrive in a day or two. [emoji1360][emoji1360]
Sent from my ONEPLUS A3000 using Tapatalk
Works perfectly. Even gets VoLTE calls
Did you do anything special for volte per some of the threads? Also, does ATT visual voicemail work fine without a fuss? It's working well on my rooted 3T.
Sent from my ONEPLUS A3000 using Tapatalk
Funk2641 said:
Works perfectly. Even gets VoLTE calls
Click to expand...
Click to collapse
What did you do to get volte? Was your previous phone an att branded device? I came from an unlocked S8 that didn't get volte and I can't get volte on my 6T. Prior to my S8 I had the 6P which also didn't get volte.
I suggest reading this thread, https://forum.xda-developers.com/oneplus-6t/help/att-verizon-volte-vowifi-calling-t3860031. There's information on how to enable VoLTE settings on the phone. Most of the stuff in that thread pertains to Verizon, but some AT&T stuff too. Ultimately it's up to AT&T to provision your service properly. VoLTE is available. VoWiFi is not. Took me a couple of days & a couple of hours on the phone with AT&T support to get my line provisioned properly because the IMEI wasn't recognized. But that was only days after the phone was released. Would think that shouldn't be a problem now.
Once you get VoLTE working Visual Voicemail should work, but you need to use the AT&T app. However, for me it isn't always automatically retrieving VMs when I get them. My notifications will show I have a VM but I have to open the AT&T VVM app, go into the menu and Refresh. Only then does it pull the VM into the app.
This should be interesting. On my 3T I have ATT visual voicemail working, and it mostly works for transcribing messages (except long ones like my wife leaves...) But I don't think the phone is volte capable so I've never tried setting that up. I don't get to play we the phone til Xmas though!
Sent from my ONEPLUS A3000 using Tapatalk
Frankenscript said:
This should be interesting. On my 3T I have ATT visual voicemail working, and it mostly works for transcribing messages (except long ones like my wife leaves...) But I don't think the phone is volte capable so I've never tried setting that up. I don't get to play we the phone til Xmas though!
Sent from my ONEPLUS A3000 using Tapatalk
Click to expand...
Click to collapse
Yeah. I came from using a 5yo AT&T branded HTC One M7 and VVM worked fine on that. When I first got the 6T (unlocked int'l version) & popped in my sim, I had VoLTE but I couldn't get the VVM app to activate. That's what prompted my call to AT&T support. That's when they told me VoLTE was needed for VVM. I'm not entirely sure how accurate that statement is. The rep tried a bunch of stuff to get it working, including updating my line with the IMEI from the 6T. That's when things went bad. I lost all data completely. Actually, if I switched APNs, I could get 3G data. But it took two days before AT&T sorted it out and I got LTE back. Since then everything pertaining to AT&T service has been fine. I've never found the need for VoWiFi, although it would be cool to have, if necessary. And I wish their Advanced Messaging feature wasn't so limited.
Frankenscript said:
Hi folks,
Considering getting a 6T off the OnePlus site.
For those that got the devices early:
-Do you have experiences on AT&T Network to comment on how compatible it is? I've had some devices use to work well on ATT now not so good due to band migration; just curious to hear how the 6Ts fare.
-Please confirm: both SIM and BootLoader unlocks can be done immediately when purchasing from the OnePlus site (as opposed to the T-Mobile edition that's locked)
-Are there band/frequency differences between the T-Mo and ATT Versions? I'm on ATT but usually have bought "T-Mo" versions of devices because they were less likely to be BL locked; but my last phone (OP3T) broke me out of that cycle.
Any other AT&T-relevant experiences would be appreciated.
Click to expand...
Click to collapse
On att rn. Have been since the op2. No issues at all ? first thing I do is unlock bootloader
I got my 6T (Int'L) on or about Nov. 23, which I had purchased from OT - I am using it on a Family mobile plan which uses T-Mobile towers. VoLTE was not a part of my original service plan..but because I needed a New Nano-SIZED sim card for this phone, adding it to my account wasn't as straight forward as it normally is. Once I switch my number to the new sim card, I got an email saying if I wanted VoLTE/VoWiFi(?) features turned on - I'd have to go to another website (Cricket/Verizon/ AT&T?) to register my new sim card and this would "turn on" the VoLTE features. After all this I get a Bright "VoLTE" Icon on the status bar whever i get my LTE signals - So it is VoLTE capable. Perhaps AT&T is doing something similar to get your VoLTE activated?
My plan is to do some testing next week for basic stuff before transferring my flag from my 3T. Will report back how it goes. Appreciate any other Insights from other users!
Sent from my ONEPLUS A3000 using Tapatalk
Fired mine up yesterday when I got it. Got it all set up, then swapped out the SIM from
my Mate 9, to the OP6T this morning. Apparently the "speed" issues I had with the 9
are corrected with the 6T. I use a Straight Talk MVNO (tracfone) at&t card. Previously,
I was LUCKY to get between 9-10 meg down, 1-2 up. Now I'm getting 33 meg down, 15 up.
Guess the newer phone has a better modem, or the extra frequencies to work more proper
with the newer device.
So far, no issues, working good.
After my experience with the OnePlus One, I was still a little cautious about buying something
from them again, but, on the surface so far it appears they might have their act together.
Stay tuned.
I came from a OP3 been using the 6T with ATT prepaid for the past month and it works great. Far superior in speeds to the OP3. For example at my house I was getting download speeds of about 30mbps on my OP3 on the 6T I got over 90mbps LTE+ at home! I keep pissing off my buddy who just got the brand new iPhone XS on ATT and he is getting half the DL speeds that I am when comparing speed tests :victory:. Don't think VoLTE works on prepaid but I have yet to try to enable it. About to go to nebraska for vacation to test service out there.
Bootloader is very easy to unlock. Did it the second day of having the phone following the Official XDA employees youtube video.
Just received my S10+ a few hours ago. Purchased online through Verizon with device payments. This is probably my 8th Smart Phone purchase with device payments and never had one carrier lock before. My last 3 phones (Pixel 2 XL, iPhone XR, Note 9) have not been carrier locked what so ever even if they are financed.
Today shortly after activating and setting up the device, I pulled my Verizon SIM out and inserted my T-Mobile SIM like I've done many times before. I instantly got a message that said "Sorry, your device cant be activated on another carriers network right now."
Could this be Verizon Carrier locking the phone or is there an issue server side at Samsung?
The phone activated with no issues on Verizon's end, calls, messages, data all working fine.
i bought Verizon s10+ on samsung.com, it works fine with Freedompop, using ATT network.
I called Verizon. They say there should be no carrier lock regardless of how it was purchased. Guess I'll have to chat with Samsung.
I'm having the same exact issue on my new Verizon S10. Wanted to finish off my month of Google Fi before switching back to Verizon, but I get the same pop-up "Sorry, your device cant be activated on another carriers network right now." I've been on the phone for hours with multiple Verizon, Samsung, and Google Fi reps about this issue and no one has an answer.
Verizon has triple checked and confirmed that there are no carrier locks on my phone. Google Fi just pretends like the issue is that their service isn't "officially compatible" with the new S10 yet. And Samsung keeps telling me that Verizon needs to unlock my phone (even though it's unlocked and paid off). Verizon suggested that maybe it was a Google Fi issue too, so I tried my wife's AT&T and I get the same pop-up restricting other carriers. I even tried activating the phone on Verizon first with a brand new line, and then switching SIMs, but still the same pop-up.
I'm onto my last resort right now, which is to exchange my Verizon S10 for a completely unlocked S10. That isn't ideal since my intentions were to switch back to Verizon eventually, and I would be losing Verizon-specific features. I've never had this issue before, and Verizon tech support has never seen this issue before either. I have no idea what Samsung is doing on their end with these carrier-specific S10s. I'm even currently using a Verizon Note 9 on Google Fi, with absolutely no issues. Not sure if there is new software with these new phones, but it is extremely frustrating.
Same. Nobody knows whats going on.
I will use my S10+ on Verizon for a few days and try to swap the sim again maybe next week. See if somehow it updates on its own.
S10 plus Verizon
Well I just purchased a Verizon branded s10 plus. Popped in my tmobile sim and LTE works.
I'm having the same issue, Verizon S10+ trying to move to T-Mobile
Those having issues, also financed?
Mine is fixed. Did it on its own.
jhous3s said:
Mine is fixed. Did it on its own.
Click to expand...
Click to collapse
I tried my Google Fi SIM card again, and it still has the same pop up. "Your device cannot be activated on another carrier's network right now." You said you activated the phone on Verizon first though right? How many days did you have a Verizon line active?
The very first power ON was on Thursday around Noon with a T Moible SIM. The phone quickly rejected it and I installed the sim it came with. I messed around with it for a few hours until I gave up and just left the Verizon sim in it.
Today (sunday) I decided to try the T Mobile SIM around 4PM and noticed it was working so I posted an update.
So you actually paid the activation fee and had an active Verizon line on the phone first?
Yes I financed through Verizon.
Wenbinbin2010 said:
I'm having the same exact issue on my new Verizon S10. Wanted to finish off my month of Google Fi before switching back to Verizon, but I get the same pop-up "Sorry, your device cant be activated on another carriers network right now." I've been on the phone for hours with multiple Verizon, Samsung, and Google Fi reps about this issue and no one has an answer.
Verizon has triple checked and confirmed that there are no carrier locks on my phone. Google Fi just pretends like the issue is that their service isn't "officially compatible" with the new S10 yet. And Samsung keeps telling me that Verizon needs to unlock my phone (even though it's unlocked and paid off). Verizon suggested that maybe it was a Google Fi issue too, so I tried my wife's AT&T and I get the same pop-up restricting other carriers. I even tried activating the phone on Verizon first with a brand new line, and then switching SIMs, but still the same pop-up.
I'm onto my last resort right now, which is to exchange my Verizon S10 for a completely unlocked S10. That isn't ideal since my intentions were to switch back to Verizon eventually, and I would be losing Verizon-specific features. I've never had this issue before, and Verizon tech support has never seen this issue before either. I have no idea what Samsung is doing on their end with these carrier-specific S10s. I'm even currently using a Verizon Note 9 on Google Fi, with absolutely no issues. Not sure if there is new software with these new phones, but it is extremely frustrating.
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How is your Note 9 on Google Fi? Was considering switching from T-Mobile to Find. Do you still get WiFi calling? What kinda of data speeds so you get? Sorry, off topic, but don't know anyone personally on Google Fi that doesn't have a pixel.
As an FYI... I purchased an S10+ in full, no payments on Friday morning from the Verizon store. I put my tmobile sim in later that afternoon and got the same message. I talked to tech support and they said it takes 48 hours from activation. He mentioned that they are doing this to prevent theft from store and from people buying/stealing them with out activating them and trying to sell them.
He unlocked it immediately while I was on the phone and I got a text message saying "when I insert a non-verizon sim in the phone it will be unlocked". I put in my tmobile sim and worked fine.
Makes sense why my device started to work after two days.
S10Plus said:
As an FYI... I purchased an S10+ in full, no payments on Friday morning from the Verizon store. I put my tmobile sim in later that afternoon and got the same message. I talked to tech support and they said it takes 48 hours from activation. He mentioned that they are doing this to prevent theft from store and from people buying/stealing them with out activating them and trying to sell them.
He unlocked it immediately while I was on the phone and I got a text message saying "when I insert a non-verizon sim in the phone it will be unlocked". I put in my tmobile sim and worked fine.
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I talked to 3 different tech supports and they repeated told me all of the possible locks on my phone were unlocked...did you activate the phone first in the Verizon store, or did you go straight to a T-Mobile SIM?
Wenbinbin2010 said:
I talked to 3 different tech supports and they repeated told me all of the possible locks on my phone were unlocked...did you activate the phone first in the Verizon store, or did you go straight to a T-Mobile SIM?
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Most of them don't know what they are talking about. I talked to many of them who said the phones were not locked, some said the phones are always locked which I clearly disputed as they don't know their own employers policies/information and read from scripts. The 333rd person I spoke with knew exactly what I was talking about lol.
I didn't activate it in the store, I did when I got home using the verizon sim. After, I put in my tmobile sim and got the message. I didn't want to wait 48 hours (what the first tech told me) so I kept calling until I finally got someone knowledgeable enough to know what I was talking about and he unlocked it while I was on the phone in 10 seconds.
S10Plus said:
Most of them don't know what they are talking about. I talked to many of them who said the phones were not locked, some said the phones are always locked which I clearly disputed as they don't know their own employers policies/information and read from scripts. The 333rd person I spoke with knew exactly what I was talking about lol.
I didn't activate it in the store, I did when I got home using the verizon sim. After, I put in my tmobile sim and got the message. I didn't want to wait 48 hours (what the first tech told me) so I kept calling until I finally got someone knowledgeable enough to know what I was talking about and he unlocked it while I was on the phone in 10 seconds.
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Hmm thanks for the info. Guess I'll keep trying different tech supports. I wonder if they'll be able to unlock without activation at all. Otherwise I'll be paying $50 for a pointless line.
Yes. Verizon now sim locks phones for 24 hours after initial activation. iPhones included. Sometimes the older stock androids or iPhones will immediately accept another sim, but most times now, you have to wait a day. This has been going on since January as far as I've seen.