Database Users

[Q] touch screen sensitivity

Is sensitivity adjustable? My phone is constantly calling people on my contact list, or texting them paragraphs of jibberish. And jumps around from screen to screen "on it's own".
When I take it out of the case,it's awake, and it's on any one of who knows what page. And my apps are moved around, like I held my finger on one of the apps on my home page and dragged it to another page (panel)
When I turn the phone on, or take it out of the case, almost always the big weather and time app is gone from my home page. I have to find it, and drag it back home.
Before I put my phone in my belt case, . . . because I'm having this problem . . .
1). I turn off all apps. (Hold the select button down a few seconds. Then swipe off all open apps.)
2). I make sure it's on the main desktop page, and put it to sleep. (Press OFF button for a second. Screen is black) So the page that should come up when I wake it up should be my home page. And if it's accidentally bumped or presses the awake button while in my case, (?) it should be on home page, not on message page, or phone page. Or trying to log me into Google!
But it's getting turned on, and apps selected, etc. while it's in the case. Sometimes it's actually turning off, then back on. I hear it chiming during the bootup.
The case was made for the phone. Fits perfectly. Leather. And there's no way I'm bumping the side of the case, hitting the on button.
When it does this, sometimes it's on my messaging/texting page, and somehow selects someone to text. And is either recording whatever it's "hearing", or it types long paragraphs of jiberish text.
Any ideas? TIA! Wayne

does it do it on it's own?
When left overnight untouched, or left on table for awhile?
As far as I know the only way to physically wake the phone up is either press side power button or center home button and maybe the case is causing the phone to wake and register commands. Another possibility is voice commands, are those on?
otherwise there is a program that causes all the trouble. Once you know whats causing the issue, the fix should be simple.
I think screen sensitivity can only be adjusted up, for glove use, but that makes me think you suspect case being at the root of this, so either try different case, or lock the screen with password or something more difficult to activate by accident.
My friend "butt call me" at least 3 times from his iphone, but I never had this issue with Note3 since I have to press one of the buttons and then properly swipe the screen, within few seconds, not easy to do accidently .

And judging from your post, do you have your screen lock set to nothing ? So it's easy to wake the phone and do unintended touches, even in a case.
Sent from my N9005

Thanks
RE: And judging from your post, do you have your screen lock set to nothing ?
So it's easy to wake the phone and do unintended touches, even in a case.
Thanks for the reply. As far as I know I don't have my screen locked to anything.
No idea actually.
What I did find is that the sensitivity feature was turned on. I turned that off.
Then I turned off the voice function.
Tried that. No better.
So I set a password. That works. BUT . . . now I can't find where I turned off the voice rec.
And I've really tried finding it. Now I can't use voice for texting. The mic icon is gone from
my text menu.

[Q] Screen Turns On Randomly

Hi. I'm having an issue with my Verizon S5 where the screen turns on randomly, sometimes a few times a minute, for no apparent reason. Researching the issue, I found a lot of people said the reason they found was that the charge port was bent slightly and after bending it back it fixed the issue. They noticed the screen would behave when it was plugged in because all the connections were forced into their proper places by the charger. However, mine turns on and off regardless of whether or not it is plugged in. I downloaded Wakelock Detector to try to see if there were any apps forcing my screen to wake up but it only listed a couple apps and processes and, combined, they didn't come anywhere near the number of times my screen was woken up. Interestingly, the same day I noticed this problem, my home button also stopped working. It will not turn on the screen when off and it will not bring me to the home screen when the screen is on. I thought maybe it was occasionally functioning, causing my screen to turn on. However, I have never experienced the opposite issue; I have never been using my phone with the screen on and had it suddenly bring me to the home screen. Also, oddly my screen does not have this issue when I am playing music either through the speaker or via bluetooth. If I have music playing, the screen never turns on randomly. If I pause my music, the issue returns and my screen turns on randomly unless I resume my music.
The fact that it doesn't do it while playing music (either over bluetooth or through the speaker) means it must be a software issue rather than a hardware issue. The fact that my home button stopped working at the same time seems to make it seem like a hardware issue but maybe my home button not functioning and my screen turning on and off randomly are both part of the same software issue? I have attached a screenshot of my current version of Android and other details.
Thanks in advance for any help.

TaintedSpuds said:
Hi. I'm having an issue with my Verizon S5 where the screen turns on randomly, sometimes a few times a minute, for no apparent reason. Researching the issue, I found a lot of people said the reason they found was that the charge port was bent slightly and after bending it back it fixed the issue. They noticed the screen would behave when it was plugged in because all the connections were forced into their proper places by the charger. However, mine turns on and off regardless of whether or not it is plugged in. I downloaded Wakelock Detector to try to see if there were any apps forcing my screen to wake up but it only listed a couple apps and processes and, combined, they didn't come anywhere near the number of times my screen was woken up. Interestingly, the same day I noticed this problem, my home button also stopped working. It will not turn on the screen when off and it will not bring me to the home screen when the screen is on. I thought maybe it was occasionally functioning, causing my screen to turn on. However, I have never experienced the opposite issue; I have never been using my phone with the screen on and had it suddenly bring me to the home screen. Also, oddly my screen does not have this issue when I am playing music either through the speaker or via bluetooth. If I have music playing, the screen never turns on randomly. If I pause my music, the issue returns and my screen turns on randomly unless I resume my music.
The fact that it doesn't do it while playing music (either over bluetooth or through the speaker) means it must be a software issue rather than a hardware issue. The fact that my home button stopped working at the same time seems to make it seem like a hardware issue but maybe my home button not functioning and my screen turning on and off randomly are both part of the same software issue? I have attached a screenshot of my current version of Android and other details.
Thanks in advance for any help.
Click to expand...
Click to collapse
Generally, I'd recommend a factory reset just to make sure whether it is or not a software issue.
If the issue is not solved, return the phone.
Sent from my XT1068 using XDA Free mobile app

Solution Found
I was able to fix the problem so I thought I might as well share. I replaced the circuit board that goes under the home button (cost about 10 bucks lol). This is not the home button and cable itself. If you disassemble the S5 to the point where you can see the motherboard, the circuit board at the bottom with the charge port, capacitive buttons, and home button contact is the one I replaced. Hope this helps others with similar issues get working in the right direction. Be very careful disassembling your S5 if you decide to try this route.

AT&T S4 lollipop - phone dialer app issues

Since getting the lollipop update, I have noticed that the screen turns on when while I am holding it to my face during a call. It seems to be more sensitive, turns on too easily. Also related I think, is that because the display turns on, my fingers seem to hit the 'hang up' button now unintentionally. So I am talking, screen turns on, finger on side of case maybe barely touches screen... call hangs up.
Anyone else seeing this, any way to adjust this so it stays off until I remove it completely away from my face?

Lock Screen won't turn off

Hi there. I'm currently having an issue with my S7 edge where the lock screen won't turn off after some time. The screen does turn off when I'm using the phone normally from the main screen after some time passes but it's just the lock screen I have issues with.
Whenever I charge my phone or just hit the power button once to see notifications on the lock screen, it'll just stay like that until the same time the main screen timeout configured time passes (5 minutes) and this is getting annoying and somewhat draining a little bit more of my battery. Previously it was working fine and the lock screen would turn off after around 10 seconds or so.
Has anyone faced any similar issues with their phones? I haven't tried a factory reset yet but I'd want that to be a last resort.

Clear Background apps.
It happens when you left some games or apps by pressing home button but it keeps running. Hope they will fix this soon.

Have you tried pressing that little button on the right side of the phone? That usually helps.

Yeah...I already tried that with no luck. Even tried uninstalling some recent apps in case one of them was cause but it didn't work either. Any other suggestions?
The issue isn't with turning the phone screen off by pressing the power button, it's the lock screen itself not turning off after a few seconds when it usually does.

I'm having the same problem, had good lock installed thought that may have been the problem but after uninstalling that I'm still having the same problem with samsungs oem lock screen. I too would like an answer or fix for this. also to note, in developer options the stay awake is off and no apps running in the background.

I am having this problem now also. The screen will lock, but the display stays on but dimmed. I can tap the screen and it will get bright. Now I must click the side button every time I set my phone down or the screen will drain the battery.

I'm facing exactly the same issue. When the screen is locked, it stays on for the same time confirmed to when its unlocked. For example, 1 minute, instead of 10-15 seconds.
Any workaround discovered for this?

Did anyone find a solution to this problem?

I thought that I might've been the only one! This problem only appeared on my phone after the Nougat update, and it's extremely annoying as I rely on notifications waking the screen for my main messaging app.

joelnet said:
I am having this problem now also. The screen will lock, but the display stays on but dimmed. I can tap the screen and it will get bright. Now I must click the side button every time I set my phone down or the screen will drain the battery.
Click to expand...
Click to collapse
Hello, I am having the same issue in my Redmi note 11 pro plus Phone. In my case The screen will lock but display stays on with dimmed light. Usually it is not visible during day, but in dark room its visible. And it stays the same way whole night. And battery is fully drained and phone is turned off. Is there a solution for this??

Samsung S8 - Black screen of death already?

Hi Guys,
got my S8 about 6 days ago. it's been working flawlessly and i've been really enjoying it.
Yesterday i took it out of my pocket and the screen wont turn on. it's completely black. i can hear it unlocking, i can even answer phone calls on it and talk, but again, can't see anything. I've tried hard resetting the phone (volume down & power button), it completely reboots, which you can hear the tune of it starting, but nothing. I've tried plugging it into the charger, still nothing.
I'm new to the samsung party, so i did some research naturally and found this was a common problem on the previous generations. Most cases were solved by removing the battery and reinstalling. however with this model, i can't do that. I've taken the phone back to at&t to get an exchange, and because i "preordered it," i need to go through customer service, which they are telling me i need to send the phone back, and because i do not have the original shipping box, i need to pay a 15% restocking fee to return the phone. THEN, they will take up to 5-7 days to send me a new phone. As you can tell, i'm a bit frustrated.
Any suggestions?

try holding down the power and the home virtual button (even if you dont' see it)

jonno95 said:
try holding down the power and the home virtual button (even if you dont' see it)
Click to expand...
Click to collapse
Tried it, nothing. I can feel the phone giving haptic feed back and clicking as i click the virtual home button too. I held it for upwards of 30 seconds.

bryce_wsj said:
Tried it, nothing. I can feel the phone giving haptic feed back and clicking as i click the virtual home button too. I held it for upwards of 30 seconds.
Click to expand...
Click to collapse
darn. my brothers did that, and that is how he got it to power down. then it powered up normally
have you tried:
Vol up, bixby and power for recovery
Vol down, Bixby and power for download mode

jonno95 said:
darn. my brothers did that, and that is how he got it to power down. then it powered up normally
have you tried:
Vol up, bixby and power for recovery
Vol down, Bixby and power for download mode
Click to expand...
Click to collapse
I tried all of that, however, i can't see the screen. So I'm not sure where i stand when i enter those modes. When the phone reboots normally, i have to enter my code manually the first time, which i can do, just by memory of the button placement on the screen, but as i said, can't see anything. I'm willing to try anything. At this point i'm just letting the phone sit idle and let the battery die, hopefully that will do something.

You have a month free of Samsung Premium - sign up for it, call samsung and they'll take care of it

ElBeaner said:
You have a month free of Samsung Premium - sign up for it, call samsung and they'll take care of it
Click to expand...
Click to collapse
i spoke with them. I need to make an appointment with a local best buy so a Samsung agent can run diagnostics.

bryce_wsj said:
i spoke with them. I need to make an appointment with a local best buy so a Samsung agent can run diagnostics.
Click to expand...
Click to collapse
final update, i was instructed to go to a corporate AT&T store. i did so and they swapped it no questions asked.

Happy Ending! Cheers

Great!
Sent from my SM-G955U using Tapatalk

Damn, I got the exact same behavior on my S8+ today! sitting in the couch watching Hockey and I got all excited after the Caps crushed Penguins tried to send a text to a friend but the screen won't turn on? Tried everything above but screen is black..SUCKS!

I just got the same thing ..tried everything ..however the download did work ..and a blue screen came up and asked if i wanted to download so i pressed yes ...so we will see what happens

A friend and I both had this happen within a week of buying the phone. What it turned out to be in both our cases is the screen was on the very lowest brightness setting. We did not set this. Somehow it happened spontaneously. Go to the darkest place you can find and you should be able to return your screen to a normal brightness. I have a feeling this is going to be a recurrent problem with a software fix in the future.

I had a similar issue. I set the power saving option and it looked like the screen turned black. Only after going to a dark room could I tell it was on. It was a new level of dark I never seen even if you consider setting the brightness to its lowest setting.

same here,
during typing screen freesh and black out.
as death as a door knop. nothing worked none of the mentioned options by Samsung relieved me from a black and dead screen.
its now being collected for repair,
lets wait and see

Same here also.
After 7 days of using it I picked it up to check for notifications just to see the black screen.
Never let it fall or anything.
Unfortunately I will not get a replacement from my dealer but a repair. Let's see if we get a BSOD-gate ****storm with this.

Another BSOD here.
Less than 7 days of normal use, screen seems to be deade. I have haptic and sound feedback. Even the alarms are ringing all day long and I can't turn them off.
Now I'm waiting for the vendor to collect it since I requested a return due to defect.

I FINALLY understand what is going on with Samsung Black Screen of Death-- how it happens and what to do.
First off the bat -- IT'S A DESIGN FLAW IN PHONE! Here is what occurs to induce the Black Screen.
1.) As you lift the phone to your ear, the top of your ear touches the screen. The screen "understands" this to be your finger drawing down the "notifications" bar.
2.) If your ear comes off of the screen, when you place the surface back to hear, the screen "understands" this to be a 2nd time pulling down on the screen.
3.) At this time, your screen brightness "slider bar" is sitting smack dab in the middle of the screen. This 'slider bar' controls the brightness, from very bright to the screen turned off. Slide to the left, screen gets dim. Slide to the right, screen gets brighter.
4.) If your ear next touches the screen, it is almost always on the left side of the screen - no matter whether you are left or right-handed. The Samsung S8 + interprets this 3rd contact to the screen as you "instructing" the phone to turn the screen intensity to "off".
5.) You now have the "Black Screen of Death".
You can simulate this with just using your finger on the screen. Pull down the notifications bar ONCE. Then do it a SECOND TIME. You will now see the screen intensity "slider bar" before your eyes. It is the one with the half sun / half moon icon on the left side of the bar. If you move the little blue bar with your finger, going right to left, you will see the screen go dark.
These are the exact same movements your ear traces on the screen as you use your phone to answer a call or to talk on the phone. 3 accidental touches and the screen is BLACK and you don't understand how it happened.
This is a design flaw in the software. Samsung needs to change how the sllder bar controls screen intensity.
If you go into a very dark place, there will still remain a very faint glow from the screen. All you have to do is 2 finger swipes down, then with your finger push the slide bar back to the right- and VOILA -- you can see the screen again.
Hope this helps everyone until Samsung fixes the problem.

Chuck_Daytona said:
I FINALLY understand what is going on with Samsung Black Screen of Death-- how it happens and what to do.
First off the bat -- IT'S A DESIGN FLAW IN PHONE! Here is what occurs to induce the Black Screen.
1.) As you lift the phone to your ear, the top of your ear touches the screen. The screen "understands" this to be your finger drawing down the "notifications" bar.
2.) If your ear comes off of the screen, when you place the surface back to hear, the screen "understands" this to be a 2nd time pulling down on the screen.
3.) At this time, your screen brightness "slider bar" is sitting smack dab in the middle of the screen. This 'slider bar' controls the brightness, from very bright to the screen turned off. Slide to the left, screen gets dim. Slide to the right, screen gets brighter.
4.) If your ear next touches the screen, it is almost always on the left side of the screen - no matter whether you are left or right-handed. The Samsung S8 + interprets this 3rd contact to the screen as you "instructing" the phone to turn the screen intensity to "off".
5.) You now have the "Black Screen of Death".
You can simulate this with just using your finger on the screen. Pull down the notifications bar ONCE. Then do it a SECOND TIME. You will now see the screen intensity "slider bar" before your eyes. It is the one with the half sun / half moon icon on the left side of the bar. If you move the little blue bar with your finger, going right to left, you will see the screen go dark.
These are the exact same movements your ear traces on the screen as you use your phone to answer a call or to talk on the phone. 3 accidental touches and the screen is BLACK and you don't understand how it happened.
This is a design flaw in the software. Samsung needs to change how the sllder bar controls screen intensity.
If you go into a very dark place, there will still remain a very faint glow from the screen. All you have to do is 2 finger swipes down, then with your finger push the slide bar back to the right- and VOILA -- you can see the screen again.
Hope this helps everyone until Samsung fixes the problem.
Click to expand...
Click to collapse
Doesn't the S8 have a proximity sensor like the iPhone to determine that the phone is being held up against someones ear?

I FOUND A RECOVERY FROM THIS!!
I just got the Black Screen of Death for the first time after owning the phone for 2 weeks - pretty alarming when the phone is unresponsive, you can't reboot with the power button, and you can't pull the battery. (Coming from an S5, this is my first phone with a non-removable battery). Even though I knew my phone was fully charged, I tried plugging it in, and didn't even get the red LED. Not good.
After a little Googling, the solution I found that worked for me was: Press and hold Down Volume + Power at the same time for 7 seconds.
This brings you to a screen with some options, the first being to reboot like normal.
Volume toggles up and down between the options, but be sure not to choose option 2, which is a factory reset!
The Bixby button selects, so I just clicked on option 1, and I was back in business.
This apparently does a "simulated battery disconnect". Assuming it was some sort of firmware crash, this should bring you back to life. It did for me. There are other suggestions on the page if it doesn't work, but I was back to life after step 1. Hope it helps...
http://thedroidguy.com/2017/05/sams...ck-screen-death-troubleshooting-guide-1072353