Issue with JIO sim on Huawei P8 lite - P8lite Q&A, Help & Troubleshooting

I am having a Huawei P8 lite ALE-L21, recently I purchased a jio sim and when I am using the sim with my device the data speed is very less and when I tried with other mobiles (Redmi, Samsung) it is having high speed with the same JIO sim
may I know what is the issue with my device
As per the request from jio service center I have updated the OS from 5.0-6.0 still it is having the same issue could anyone help me out
Thanks

Related

facing network issues On my One Plus Two

Hey guys i have one plus two and its running on oxygen os 3.1.0 i am facing problems on my one plus two i.e first of all i have 2 sim cards one jio 4g n other is vodafone india both sims were running perfectly on my moto g4plus previously now when i have one plus two i got it from my brother so i put jio sim on sim1 it was showing no network and then i put vodafone on sim2 then i didnt got any network unless in disabled my jio card i am getting network on my vodafone but the problem is that after making call network get lost and come back again after 2 seconds and then i can call once and i need to manully search for network on my vodafone sim if it cand find network both sims still work great on moto g4 is it problem with my device only ?
and now i have network on my sim2 vodafone and set to 2g only and wen i enable sim 1 both network get lost and its unable to register on any netwokr on siim 1 and on sim 2 it wont search!
please help me out
sorry for my english!
Jio is not fully supported on this phone, partly due to missing VoLTE support in firmware and partly because of how Jio doesn't support GSM/2G which is the standby mode for the secondary SIM as the phone doesn't support dual 4G mode. In other words, if first SIM is in 4G mode, second is forced to 2G, and this of course causes problems for Jio SIM.

Download not taking place on Moto G4 Plus with Jio Sim on Roaming

Hi Guys,
I have put Jio Sim in my newly bought Moto G4 Plus. This Sim is on roaming right now. What I have noticed is that on roaming, while browsing is possible however, when mobile data is selected on Him Sim then downloads are not taking place.
This issue was not there when I used the same Jio Sim in One Plus X on roaming.
If anyone knows the resolution then please help.
If you are on Android 7.x this is a known issue with no available fixes.

VoLTE update for p10 plus india

I bought my phone from uae and am using it now in india, as it doesn't have VoLTE support its difficult for me to use jio network here. Can anyone pls help me out
Thanking you in advance
Same issue for me. I'm from UK, phone bought in HK, now using in India.
Data worked ok, but no texts or calls. I had to download the jio4gvoice app. But first I had to create a Google account for India with Indian sim card, because my UK account would not allow me to download foreign apps.
Hope that is helpful for you.

About a notification stating no emergency calling

My Mi A1 is showing this notification when I inserted Bsnl sim in my A1 , no emergency calling - temporarily not offered by your network in your location
varaprasad1947 said:
My Mi A1 is showing this notification when I inserted Bsnl sim in my A1 , no emergency calling - temporarily not offered by your network in your location
Click to expand...
Click to collapse
I am not a MI user but i am running oreo on my Moto g plus. Even i have the same issue. I think it is the BSNL SIM that's misbehaving.
Dont think this is ROM's issue, the SIM card may have some issues (or may even be imcompatible?), try dialing *#*#4636#*#* in dialer to get information about the modem and SIM card. Maybe you'll notice something strange.

VoLTE for airtel is not working..!

Enhanced LTE mode not showing for Airtel. That option only appearing for Jio sim cards..! Is anybody experiencing this bug? Is there any to enable it..!
yah they havent enabled volte for airtel and vodafone network yet.. Hope they will enable it with future ota..
coolkoushik07 said:
yah they havent enabled volte for airtel and vodafone network yet.. Hope they will enable it with future ota..
Click to expand...
Click to collapse
Yeah, just checked it, isnt there yet.
Check with your Service Provider first. Airtel is yet to launch VoLTE in Delhi/NCR and other areas it still doesn't have nationwide VoLTE coverage. Same with Vodafone. So Instead of creating a useless thread here and blaming Asus for it, check with Your Network.
real_sam said:
Check with your Service Provider first. Airtel is yet to launch VoLTE in Delhi/NCR and other areas it still doesn't have nationwide VoLTE coverage. Same with Vodafone. So Instead of creating a useless thread here and blaming Asus for it, check with Your Network.
Click to expand...
Click to collapse
I my area Airtel VoLTE is working with other phones.. i have redmi 4A that supports airtel VoLTE feature..!
ajmalhussainhy said:
I my area Airtel VoLTE is working with other phones.. i have redmi 4A that supports airtel VoLTE feature..!
Click to expand...
Click to collapse
Sorry I take my words back! I checked on Airtel and Vodafone's website and Zenfone Max pro isn't listed in the Devices that Airtel and Vodafone VoLTE supports. Although Jio's also doesn't lists Zenfone Max Pro but My Jio is working perfectly fine. Maybe we should Contact Airtel/Vodafone or Asus regarding this.
I did call their support number, they said they don't support other carriers yet, and are not sure when it will be made available.
Please respond the demands of max pro m1 users for volte compatibility for all service providers
Update to latest firmware.Now all networks volte support has been available in our phone.
strange issue,..! i need help
friends, i have one strange issue,..
i have 2 sim in my phone, one is airtel, another is idea, after update i got VoLTE on idea network. but not in airtel network. so i put father's airtel sim for testing whether it is phone bug or operator side issue. suddenly i got volte on father's airtel sim. the volte not working on my airtel sim.
i tried sim replacement, but still not establishing volte on my number. i contacted airtel appellate help desk, they told "our device not supported with airtel volte, so we cant help on this issue, pls upgrade or change your device". but funny thing is volte working with my father's airtel sim on the same asus zenfone max pro m1. but not on my sim.. i dont know why and what is the problem.
airtel not accepting this as issue and they blaming on asus only.
is anyone facing this problem in your phone? now what should i do to get volte on my airtel number?
ajmalhussainhy said:
friends, i have one strange issue,..
i have 2 sim in my phone, one is airtel, another is idea, after update i got VoLTE on idea network. but not in airtel network. so i put father's airtel sim for testing whether it is phone bug or operator side issue. suddenly i got volte on father's airtel sim. the volte not working on my airtel sim.
i tried sim replacement, but still not establishing volte on my number. i contacted airtel appellate help desk, they told "our device not supported with airtel volte, so we cant help on this issue, pls upgrade or change your device". but funny thing is volte working with my father's airtel sim on the same asus zenfone max pro m1. but not on my sim.. i dont know why and what is the problem.
airtel not accepting this as issue and they blaming on asus only.
is anyone facing this problem in your phone? now what should i do to get volte on my airtel number?
Click to expand...
Click to collapse
I think it is a issue from the Airtel side and you should definitely talk to them once more as you have to prove them this by using your screenshot they be look into the issue
Airtel volte beta stage
the reason for not working is that Airtel volte is in beta stage and not all users have been selected for that programme.. Happened with me only contacted with customer care ...Said me ... My SIM is not enrolled whereas my friend's SIM is enrolled...
Check your phone number at - airtel.in/volte/beta
ASUS Zenfone Max Pro M1, dual VOLTE is not working.
Hello Team,
I am using Zenfone Max Pro M1, with two SIMs, primary is Jio for mobile data and the secondary one is the Airtel for calling.
However the mobile connection is getting disconnect when I connect to the phone on Airtel. Ideally the mobile connection should be active as this phone supports dual VOLTE.
Could you suggest what could be the issue.
Thanks in advance.
[email protected] said:
Hello Team,
I am using Zenfone Max Pro M1, with two SIMs, primary is Jio for mobile data and the secondary one is the Airtel for calling.
However the mobile connection is getting disconnect when I connect to the phone on Airtel. Ideally the mobile connection should be active as this phone supports dual VOLTE.
Could you suggest what could be the issue.
Thanks in advance.
Click to expand...
Click to collapse
Same with me.
I think this phone doesn't support Dual Standby. Meaning, when you're making call on a SIM, other SIM won't work.
NPriyo said:
Same with me.
I think this phone doesn't support Dual Standby. Meaning, when you're making call on a SIM, other SIM won't work.
Click to expand...
Click to collapse
As per ASUS this phone supports dual VOLTE, both SIMs should be active simultaneously.
If that is not the case our purchase would be considered as bad choice.
One of our friend has mentioned that even Zenfone 2 supports dual standby, why not Asus Max pro M1.
On the other hand I have tested the Redmi Note 5 Pro, 6 GB version, where in the dual VOLTE is just working perfect.
Hoping ASUS is aware of this issue and there will be an update to fix the dual VOLTE issue.
[email protected] said:
As per ASUS this phone supports dual VOLTE, both SIMs should be active simultaneously.
If that is not the case our purchase would be considered as bad choice.
One of our friend has mentioned that even Zenfone 2 supports dual standby, why not Asus Max pro M1.
On the other hand I have tested the Redmi Note 5 Pro, 6 GB version, where in the dual VOLTE is just working perfect.
Hoping ASUS is aware of this issue and there will be an update to fix the dual VOLTE issue.
Click to expand...
Click to collapse
Dual VoLTE is working fine. I'm getting VoLTE on both Vodafone & Jio SIMs. But Jio network connection cuts off when I receive calls on Vodafone SIM.
This might be ROM issue (I'm using AEX).
Dual volte works perfectly on Vodafone and Jio but not on Airtel sim... No volte infact
ajmalhussainhy said:
friends, i have one strange issue,..
i have 2 sim in my phone, one is airtel, another is idea, after update i got VoLTE on idea network. but not in airtel network. so i put father's airtel sim for testing whether it is phone bug or operator side issue. suddenly i got volte on father's airtel sim. the volte not working on my airtel sim.
i tried sim replacement, but still not establishing volte on my number. i contacted airtel appellate help desk, they told "our device not supported with airtel volte, so we cant help on this issue, pls upgrade or change your device". but funny thing is volte working with my father's airtel sim on the same asus zenfone max pro m1. but not on my sim.. i dont know why and what is the problem.
airtel not accepting this as issue and they blaming on asus only.
is anyone facing this problem in your phone? now what should i do to get volte on my airtel number?
Click to expand...
Click to collapse
Same here bro
Has Airtel VoLTE started working on this phone?
subhraw said:
Has Airtel VoLTE started working on this phone?
Click to expand...
Click to collapse
My airtel volte works with all airtel Sims Infact i have both airtel sim cards.

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