As the title says. Random apps are disappearing from my phone, and also appear as uninstalled in the Play Store. Their data and settings remain intact, as re-installing the app restores everything to how it should be.
It seems to happen after the phone is turned off and on again, but not every time.
Anyone seen this happen before, and know what the cause is? I've been using HyperDroid for ages, and haven't changed anything recently.
Okay, before I start, this is the first time I see such a problem.
I know a similar case where the whole phone would factory reset upon each restart, but not apps uninstalling. So please don't flame me if I post some insane
Maybe it's your sd card dying (do they die?) and your apps are on it? You haven't changed ANYTHING recently?
Marvlesz said:
Okay, before I start, this is the first time I see such a problem.
I know a similar case where the whole phone would factory reset upon each restart, but not apps uninstalling. So please don't flame me if I post some insane
Maybe it's your sd card dying (do they die?) and your apps are on it? You haven't changed ANYTHING recently?
Click to expand...
Click to collapse
The SD-Card is ok, and some apps are on it. It's not just SD-apps disappearing either - some that have been on the internal storage too. I have not changed anything since this started.
I mentioned this to my wife after I posted this thread, and she's been getting the exact same problem. However, she uses a STOCK HTC Rhyme! So it's not just me or the HyperDroid ROM or my HD2.
I'm not sure the apps are really being removed, but any sign of them in the app draw and Google Play is being removed. I didn't check to see if the apk was still present, as the last app to disappear was GO SMS, and I needed it back ASAP.
If/when it happens again, I will check for the apk and data files - I suspect they will still be there, as evidenced by the app settings being unchanged after re-installing the app.
Their data and settings remain intact, as re-installing the app restores everything to how it should be
Click to expand...
Click to collapse
don't forget that depending on your google account backup settings, the app data may be automatically being restored from their backup when you reinstall the app.
Im not saying it IS being restored, and you are probably right, the data probably is still there, just pointing out that that's not a certainty.
Ive seen apps vanish, but only a month or two ago, on the beta/pre beta JB roms, and the apk was still there, just suddenly not installed.
Hi guys... stupid me... I was playing around with Titaniuum Backup and read about the recommended job to integrate update into the ROM in order to free up space. Good idea, i thought.
So, I pressed it and was toasted successfully. Tried to start chrome again and was told that an error occurred and I have to delete chrome first. Well. I wondered as it is a system app. Never mind. Titanium backup pro solves the problem I thought. Deleted Chrome, restarted and installed it.
If now I want to start Chrome, it closes itself and gives a toast that "Chrome stopped working". I can press report or ok. The most interesting part is, that this toast appears 2 times. So, I guess that the process starts 2 times and produces a conflict.
Any idea?
body150165 said:
Hi guys... stupid me... I was playing around with Titaniuum Backup and read about the recommended job to integrate update into the ROM in order to free up space. Good idea, i thought.
So, I pressed it and was toasted successfully. Tried to start chrome again and was told that an error occurred and I have to delete chrome first. Well. I wondered as it is a system app. Never mind. Titanium backup pro solves the problem I thought. Deleted Chrome, restarted and installed it.
If now I want to start Chrome, it closes itself and gives a toast that "Chrome stopped working". I can press report or ok. The most interesting part is, that this toast appears 2 times. So, I guess that the process starts 2 times and produces a conflict.
Any idea?
Click to expand...
Click to collapse
Hmmm.... try the 'Undo sys integration' option in Titanium Backup n see whether it works. Tell us what happens next.
Sent from my GT-I9500 using xda app-developers app
body150165 said:
Hi guys... stupid me... I was playing around with Titaniuum Backup and read about the recommended job to integrate update into the ROM in order to free up space. Good idea, i thought.
So, I pressed it and was toasted successfully. Tried to start chrome again and was told that an error occurred and I have to delete chrome first. Well. I wondered as it is a system app. Never mind. Titanium backup pro solves the problem I thought. Deleted Chrome, restarted and installed it.
If now I want to start Chrome, it closes itself and gives a toast that "Chrome stopped working". I can press report or ok. The most interesting part is, that this toast appears 2 times. So, I guess that the process starts 2 times and produces a conflict.
Any idea?
Click to expand...
Click to collapse
Try clearing data and defaults of Chrome in "system settings - apps" and then long pressing Chrome and turning it to a system app in TB.
Mandark52 said:
Hmmm.... try the 'Undo sys integration' option in Titanium Backup n see whether it works. Tell us what happens next.
Sent from my GT-I9500 using xda app-developers app
Click to expand...
Click to collapse
Hello, "undo sys integration" lets me know that there is nothing to undo. So, I can not execute this process.
@yuzgen: Chrome is still a system app and so, I can not make it one ( as it is already)
body150165 said:
Hello, "undo sys integration" lets me know that there is nothing to undo. So, I can not execute this process.
@yuzgen: Chrome is still a system app and so, I can not make it one ( as it is already)
Click to expand...
Click to collapse
But you put "Deleted Chrome, restarted and installed it." in your first post. So now it must be a user app?
Try this!
body150165 said:
Hi guys... stupid me... I was playing around with Titaniuum Backup and read about the recommended job to integrate update into the ROM in order to free up space. Good idea, i thought.
So, I pressed it and was toasted successfully. Tried to start chrome again and was told that an error occurred and I have to delete chrome first. Well. I wondered as it is a system app. Never mind. Titanium backup pro solves the problem I thought. Deleted Chrome, restarted and installed it.
If now I want to start Chrome, it closes itself and gives a toast that "Chrome stopped working". I can press report or ok. The most interesting part is, that this toast appears 2 times. So, I guess that the process starts 2 times and produces a conflict.
Any idea?
Click to expand...
Click to collapse
1. Make sure chrome is closed.
2. Go to the app settings and remove all data from chrome.
3. Go into /data/data/ (with a root explorer) and remove any directory with chrome (probably: com.android.chrome),
4. Then remove chrome from your device.
5. Restart the device after that reinstall chrome from the play store.
jeffrey268 said:
1. Make sure chrome is closed.
2. Go to the app settings and remove all data from chrome.
3. Go into /data/data/ (with a root explorer) and remove any directory with chrome (probably: com.android.chrome),
4. Then remove chrome from your device.
5. Restart the device after that reinstall chrome from the play store.
Click to expand...
Click to collapse
Thank you Jeffrey. That solved my problem. If ever you come to Thailand, I invite you to a beer (or 2)
Hello,
Yesterday, several apps I downloaded through the google play store (sideloaded weeks ago, never had any issues) and one from the amazon app store are grayed out and I get an error when I try opening them that says "SD card not available" and goes on to tell me the SD card where the app installed isn't available. I've never had an SD card in the tablet. I can click "download again," but of course that brings me to the amazon app store.
I have tried re-installing, force stopping and clearing caches, restarting, and updating apps. The weird thing is I can get to the apps if I take another route in ie. if I go on google maps (not affected by issue) and go to a restaurant's website, it opens in Chrome (app affected by issue). Then, Chrome runs normal.
If it makes any difference, the apps that don't work are Chrome, Gmail, YouTube, Memrise, Hulu, and Google Sheets.
Thanks in advance for any help!
ksnorris said:
Hello,
Yesterday, several apps I downloaded through the google play store (sideloaded weeks ago, never had any issues) and one from the amazon app store are grayed out and I get an error when I try opening them that says "SD card not available" and goes on to tell me the SD card where the app installed isn't available. I've never had an SD card in the tablet. I can click "download again," but of course that brings me to the amazon app store.
I have tried re-installing, force stopping and clearing caches, restarting, and updating apps. The weird thing is I can get to the apps if I take another route in ie. if I go on google maps (not affected by issue) and go to a restaurant's website, it opens in Chrome (app affected by issue). Then, Chrome runs normal.
If it makes any difference, the apps that don't work are Chrome, Gmail, YouTube, Memrise, Hulu, and Google Sheets.
Thanks in advance for any help!
Click to expand...
Click to collapse
I had the same problem today with Aquamail. I went to another launcher that I had installed through the Play Store, and uninstalled it from there. Then a reinstall worked. And then the icon for the app appeared in both launchers. I have no idea why it said it was an error with the SD card. There's just some bug with whatever new update they gave us. But that's the only app I had it occur on.
sga999 said:
I had the same problem today with Aquamail. I went to another launcher that I had installed through the Play Store, and uninstalled it from there. Then a reinstall worked. And then the icon for the app appeared in both launchers. I have no idea why it said it was an error with the SD card. There's just some bug with whatever new update they gave us. But that's the only app I had it occur on.
Click to expand...
Click to collapse
Hmm, I tried uninstalling the app in every way I can think of - including through the play store - and no dice. I have also found that when I uninstall the app, the icon doesn't go away. When I uninstall from the play store and try to uninstall from the home screen, it says the app wasn't found in the list of installed apps. But when I tap to open, it gives the same SD card error.
I'm still really puzzled by the fact this isn't limited to google play apps...does that mean it's something with the OS?
ksnorris said:
Hmm, I tried uninstalling the app in every way I can think of - including through the play store - and no dice. I have also found that when I uninstall the app, the icon doesn't go away. When I uninstall from the play store and try to uninstall from the home screen, it says the app wasn't found in the list of installed apps. But when I tap to open, it gives the same SD card error.
I'm still really puzzled by the fact this isn't limited to google play apps...does that mean it's something with the OS?
Click to expand...
Click to collapse
The way I uninstalled was by going to another launcher (total launcher) . You tried that also? I only had it happen with that one app, and it was from the Google Play Store. As far as why it's happening, I really don't know. But it seems to have happened to me today, which makes me think it had something to do with an update either yesterday or today.
sga999 said:
The way I uninstalled was by going to another launcher (total launcher) . You tried that also? I only had it happen with that one app, and it was from the Google Play Store. As far as why it's happening, I really don't know. But it seems to have happened to me today, which makes me think it had something to do with an update either yesterday or today.
Click to expand...
Click to collapse
Oh no I haven't tried another launcher - didn't know what that was until I just looked.
I also notice that every app I update grays out now. Newly installed apps don't appear on the home screen. However, they all open fine if I open it through the app store or another functioning app. So I'm wondering if I uninstall it through total launcher if it won't even appear on the home screen once re-installed.
How do you install a launcher? I installed one, but when I hit the home button, it brings me back to the default Amazon launcher.
spooky71 said:
How do you install a launcher? I installed one, but when I hit the home button, it brings me back to the default Amazon launcher.
Click to expand...
Click to collapse
I just did it through the play store.
Unfortunately, this didn't solve my problem either.
ksnorris said:
I just did it through the play store.
Unfortunately, this didn't solve my problem either.
Click to expand...
Click to collapse
It sounds like this won't help you, but I'll point you to it anyway. Look for the XDA thread called New: Any Launcher, No Root (Launcher Hijack V3). This talks about installing other launchers and hijacking the home button. Sorry that I can't think of anything else. You might try I factory reset and start over, but you may not want to do that, and it may not solve your problem.
---------- Post added at 07:37 PM ---------- Previous post was at 07:33 PM ----------
Sorry, I didn't see one of your posts. I have also had the problem where anything I install does not show on the fire launcher home screen. But it will show on other launchers. This started yesterday or today for me, so something in one of the updates caused this. If you use another launcher it will probably solve the problem of not seeing the apps on a home screen. But you said it did not help your problem with those that you cannot delete. Evie is a nice launcher that is simple to use, so you might start with that one.
I think I was wrong in what I told you before. I thought I was able to uninstall aquamail which said something about requiring the SD card. But it just happened to me with a different app, and I get that sd card error. So I think I was misled because I uninstalled it and then reinstalled over in the other launcher. Then when I looked back on the fire launcher, the icon was there and it could be clicked. But if you really want to get rid of it and not reinstall, I don't see a way to do that yet. Sorry to have been on the wrong track.
---------- Post added at 11:52 PM ---------- Previous post was at 11:33 PM ----------
sga999 said:
I think I was wrong in what I told you before. I thought I was able to uninstall aquamail which said something about requiring the SD card. But it just happened to me with a different app, and I get that sd card error. So I think I was misled because I uninstalled it and then reinstalled over in the other launcher. Then when I looked back on the fire launcher, the icon was there and it could be clicked. But if you really want to get rid of it and not reinstall, I don't see a way to do that yet. Sorry to have been on the wrong track.
Click to expand...
Click to collapse
Okay, I learned a little more. I'm not sure if all of these steps are necessary. But I went to settings, apps and games, All, Home Pages. That's the fire launcher. I cleared its cache and data and force stopped. Then when it is launched again, the apps that couldn't be deleted are now no longer showing. However, if you had arranged all the icons in some kind of order, now it is all alphabetical. I also think that newly installed apps do show, but I haven't really done much testing with it yet. I'm mostly sticking with another launcher. So I don't really care about the fire launcher, but once in awhile, I might like to use it. So it's good to see that we can clean these things up.
EDIT: Ignore what I said about it now being alphabetical. It seems to be in the order that apps are added.
Got the same Problem now, but on a new Fire HD8!
Apps were running fine yesterday or a day before and now 3 apps installed from Google Play Store are Grayed out and give the error "SD-Card not Available" and i should insert the same SD-Card... (never had extra any inside). And its only Apps from Play Store. All three Apps are Smarthome apps: Philips HUE, Kasa and Yonomi. The funny Thing.. If I open The Google Playstore and and search my app, then i can either deinstall or open app. And if i open app from there it works...he starts app with no Problem.
Curious this happens to others at the same time...
Maybe helpful for determining Problem: Files i Used to install the Google Playstore:
com.google.android.gsf.login_5.1-1743759-22_minAPI21(nodpi)_apkmirror.com.apk
com.google.android.gsf_5.1-1743759-22_minAPI22(nodpi)_apkmirror.com.apk
com.google.android.gms_11.5.09_(240-164803921)-11509240_minAPI21(arm64-v8a,armeabi-v7a)(nodpi)_apkmirror.com.apk
com.android.vending_8.3.41.U-all_0_FP_170066753-80834100_minAPI14(armeabi-v7a)(240,320,480dpi)_apkmirror.com.apk
Would be great if someone found out the Problem and a Fix for that.
Thnx
ch1ller
ch1ller said:
Got the same Problem now, Apps were running fine yesterday or a day before and now 3 apps installed from Google Play Store are Grayed out and give the error "SD-Card not Available" and i should insert the same SD-Card... (never had extra any inside). And its only Apps from Play Store. All three Apps are Smarthome apps: Philips HUE, Kasa and Yonomi. The funny Thing.. If I open The Google Playstore and and search my app, then i can either deinstall or open app. And if i open app from there it works...he starts app with no Problem.
Curious this happens to others at the same time...
Maybe helpful for determining Problem: Files i Used to install the Google Playstore:
com.google.android.gsf.login_5.1-1743759-22_minAPI21(nodpi)_apkmirror.com.apk
com.google.android.gsf_5.1-1743759-22_minAPI22(nodpi)_apkmirror.com.apk
com.google.android.gms_11.5.09_(240-164803921)-11509240_minAPI21(arm64-v8a,armeabi-v7a)(nodpi)_apkmirror.com.apk
com.android.vending_8.3.41.U-all_0_FP_170066753-80834100_minAPI14(armeabi-v7a)(240,320,480dpi)_apkmirror.com.apk
Would be great if someone found out the Problem and a Fix for that.
Thnx
ch1ller
Click to expand...
Click to collapse
Did you try the steps I mentioned in the previous post for the Home Pages app?
sga999 said:
Did you try the steps I mentioned in the previous post for the Home Pages app?
Click to expand...
Click to collapse
No, i am using the Stock Launcher and didnt do any changes to that. Besides that i do have the Option to deinstall the Apps and the Apps are still running fine, but only when opened from Play Store.
And i dont think deleting cache or forcing stop of App will do any good as long as the Apps itslf still work.
Yea, there must have been some minor update. He showed me something in system updates, but OS is still 5.6.0.0
ch1ller said:
No, i am using the Stock Launcher and didnt do any changes to that. Besides that i do have the Option to deinstall the Apps and the Apps are still running fine, but only when opened from Play Store.
And i dont think deleting cache or forcing stop of App will do any good as long as the Apps itslf still work.
Yea, there must have been some minor update. He showed me something in system updates, but OS is still 5.6.0.0
Click to expand...
Click to collapse
I'm talking about clearing cache, data, and force stop of the Home Pages app itself. I'm not talking about the apps that you installed. Try it and see what happens.
Looked around and found this from User "Ms_Carla":
https://www.amazonforum.com/forums/devices/fire-tablets/467136-strange-sd-card-error
> I had this sd error message pop up when I tried to open a couple of apps. This is what I did to get things working okay:
> 1. Went to Settings > Apps & Games > Manage All Applications > Swiped to the 'All' tab > Scrolled to Appstore.
> 2. I clicked on Force Stop > Selected Ok on message that popped up > Clicked on clear cache > Clicked on clear Data.
> 3. I then shutdown the normal way and restarted my tablet. Today, so far, I have not had the sd card error message or anymore greyed out icons.
Did exactly the same steps above and now works fine again. Grayed out Apps are back. <3
Lets hope the best and that it stays like that
ch1ller said:
Looked around and found this from User "Ms_Carla":
https://www.amazonforum.com/forums/devices/fire-tablets/467136-strange-sd-card-error
> I had this sd error message pop up when I tried to open a couple of apps. This is what I did to get things working okay:
> 1. Went to Settings > Apps & Games > Manage All Applications > Swiped to the 'All' tab > Scrolled to Appstore.
> 2. I clicked on Force Stop > Selected Ok on message that popped up > Clicked on clear cache > Clicked on clear Data.
> 3. I then shutdown the normal way and restarted my tablet. Today, so far, I have not had the sd card error message or anymore greyed out icons.
Did exactly the same steps above and now works fine again. Grayed out Apps are back. <3
Lets hope the best and that it stays like that
Click to expand...
Click to collapse
That post was doing the exact same thing that I was suggesting that you do. Not sure why you wanted to act on that one and did not do what I was telling you.
sga999 said:
That post was doing the exact same thing that I was suggesting that you do. Not sure why you wanted to act on that one and did not do what I was telling you.
Click to expand...
Click to collapse
Well not exactly the same... In Your Post you say to Stop/End the Launcher.. Thats different to Appstore.
I dont like fondling around with launchers... And i dont want other Launchers than Stock or missing/deleted Icons And Installing other Launcher to fix a problem is no alternative
You are right that I overlooked the part about App Store. I assumed that person was telling you to do the same thing that I did.
You don't have to install other launchers. I was just giving an example of how you could see the apps and do what you needed to do by installing another launcher. I wrote that part before I realized what the "fix" was for the stock launcher. But if you want the original stock launcher to work, you will need to do the steps that I mentioned. Clear cache and data and then force stop for Home Pages, which is the name of the stock launcher
sga999 said:
I think I was wrong in what I told you before. I thought I was able to uninstall aquamail which said something about requiring the SD card. But it just happened to me with a different app, and I get that sd card error. So I think I was misled because I uninstalled it and then reinstalled over in the other launcher. Then when I looked back on the fire launcher, the icon was there and it could be clicked. But if you really want to get rid of it and not reinstall, I don't see a way to do that yet. Sorry to have been on the wrong track.
---------- Post added at 11:52 PM ---------- Previous post was at 11:33 PM ----------
Okay, I learned a little more. I'm not sure if all of these steps are necessary. But I went to settings, apps and games, All, Home Pages. That's the fire launcher. I cleared its cache and data and force stopped. Then when it is launched again, the apps that couldn't be deleted are now no longer showing. However, if you had arranged all the icons in some kind of order, now it is all alphabetical. I also think that newly installed apps do show, but I haven't really done much testing with it yet. I'm mostly sticking with another launcher. So I don't really care about the fire launcher, but once in awhile, I might like to use it. So it's good to see that we can clean these things up.
EDIT: Ignore what I said about it now being alphabetical. It seems to be in the order that apps are added.
Click to expand...
Click to collapse
I had the same problem, your advice:
"settings, apps and games, All, Home Pages. That's the fire launcher. I cleared its cache and data"
pulled out all the problems, thank you. I had three programs, including PLAY STORE, give that error message and then grey out and become unclickable and unable to be removed. I had did a factory reset three times in two days, and then couldn't get PLAY STORE or any apps downloaded through it to show up on the HOME screen. your suggestion of clearing the "Home Pages" cache and data brought everything working properly. Thank you.
Jimminy Cricket said:
I had the same problem, your advice:
"settings, apps and games, All, Home Pages. That's the fire launcher. I cleared its cache and data"
pulled out all the problems, thank you. I had three programs, including PLAY STORE, give that error message and then grey out and become unclickable and unable to be removed. I had did a factory reset three times in two days, and then couldn't get PLAY STORE or any apps downloaded through it to show up on the HOME screen. your suggestion of clearing the "Home Pages" cache and data brought everything working properly. Thank you.
Click to expand...
Click to collapse
Glad I could help. It's happened to me a couple more times. I learned that the easiest way is just doing a force stop on the Home Pages app. Clearing cache and data means a little more work when the launcher comes back up (it wants you to step through some instructional screens, but I think you can exit out of them) . But if you don't have another launcher to switch to, I don't think you can do the force stop while you are actually using Home Pages as the home launcher. I can't be sure about that because I am rooted now, so the behavior might be different if I was not rooted.
Clearing cache and data probably works for all cases, so maybe that's the way to go. I've made it a little more confusing by adding the detail that I just did in that first paragraph!
Slowly does it
ksnorris said:
Hello,
Yesterday, several apps I downloaded through the google play store (sideloaded weeks ago, never had any issues) and one from the amazon app store are grayed out and I get an error when I try opening them that says "SD card not available" and goes on to tell me the SD card where the app installed isn't available. I've never had an SD card in the tablet. I can click "download again," but of course that brings me to the amazon app store.
I have tried re-installing, force stopping and clearing caches, restarting, and updating apps. The weird thing is I can get to the apps if I take another route in ie. if I go on google maps (not affected by issue) and go to a restaurant's website, it opens in Chrome (app affected by issue). Then, Chrome runs normal.
If it makes any difference, the apps that don't work are Chrome, Gmail, YouTube, Memrise, Hulu, and Google Sheets.
Thanks in advance for any help!
Click to expand...
Click to collapse
I had this problem. Tried everything to no avail
But I left my fire 10 on all day as I use alexa a lot and the greyed out icons slowly came back.
Restarted the tablet and they where greyed out again but they came back quicker this time.
I know it's a pain to leave it on but something seems to be running slow in the os,
Not a permanent fix but it may help until an update os comes out
Hello,
Last weekend, I decided to do a factory reset of my H915 (Oreo, stock, no root). I then reinstalled all my apps and then added a few apks. Soon after, I started to get unwanted fullscreen ads popping up often, wheter I was on Facebook or browsing with Chrome. I did a scan with my ESET antivirus, it found nothing. Installed Malwarebytes, scanned, nothing again, uninstalled it.
Then, I uninstalled these new apks I didn't have before, but the damn ads are still popping up. It never happened before doing the factory reset. So, one of the apks must have had a bug...
Is there a trick (a good app) to remove these damn popups appearing, or I'll have to factory reset again and be more careful while installing apks?
Thanks.
metaleloi666 said:
Hello,
Last weekend, I decided to do a factory reset of my H915 (Oreo, stock, no root). I then reinstalled all my apps and then added a few apks. Soon after, I started to get unwanted fullscreen ads popping up often, wheter I was on Facebook or browsing with Chrome. I did a scan with my ESET antivirus, it found nothing. Installed Malwarebytes, scanned, nothing again, uninstalled it.
Then, I uninstalled these new apks I didn't have before, but the damn ads are still popping up. It never happened before doing the factory reset. So, one of the apks must have had a bug...
Is there a trick (a good app) to remove these damn popups appearing, or I'll have to factory reset again and be more careful while installing apks?
Thanks.
Click to expand...
Click to collapse
if you are an advanced user, you can find the source app showing the ads by adb logcat or ps commands. if not, just reset, install suspicious apps one by one and see.
I have had that happen. Should be an easy fix...go to settings/general/apps, then scroll all the way to the bottom, long press the blank (invisible) app or apps and uninstall.
Mysticblaze347 said:
I have had that happen. Should be an easy fix...go to settings/general/apps, then scroll all the way to the bottom, long press the blank (invisible) app or apps and uninstall.
Click to expand...
Click to collapse
I accidentally installed one of these invisible apps that I thought was a real app. It was at the bottom of my app list in settings, got kinda scared but I haven't had any issues after uninstalling.
Ended up doing a factory reset... Should have checked back here before...
Thanks for the infos anyway.
ohh so thats what they do lol.... i always make sure that i dont install invisible icon apps hehe