Hello,
I just met a bizarre behavior of my JS3 (2GB-6752). I have update times ago to Cyanogen ROM.
Today the telephone stop working while I was in communication. I tried to awake him and instead of booting normally it enters in an infinite loop beginning boot and going to applications optimization continue booting and back to optimization and so on and so on. I never saw this kind of process. The telephone become really hoit and the battery is drain rapidly.
I have 3 hypothesis, a malware had taken control of the telephone or the system is buggy or the telephone is broken.
Can you suggest me some action to take control again on my telephone ?
Thanks
Related
Hi everyone, after trying everything I could to fix this phone I don't know what to do anymore so I'm here asking for other options.
So the story is, I was just using my phone as I usually would that day and it just randomly turned off and won't turn back on anymore.
(it randomly turned off before a couple of times but it would always turn back on)
- It won't go into recovery mode or any other of the 'modes' (I tried all the different combinations of pressing the keys).
- It's not a battery issue as I've tried my battery on my brother's phone (he has a Note 4 too) and it worked fine and I tried his battery on mine and it wouldn't work.
- I tried the 'drain' method (removing the battery and holding the power button for a minute or more).
- I tried using multiple cables to charge my phone nothing worked.
I didn't drop my phone, wet it, root it or anything and it was working fine the day it happened until it just powered off by itself. When I plug it in my laptop it would make
a sound indicating I've plugged something in but nothing happens. It was version 5.1.1 model SM-N910F.
TLDR; Is there a way to somehow recover the files in the internal phone memory?
This is happening to me as well, also started in February. I'm suspecting a hardware issue. Tried it ALL but rooting. In the past 30 minutes my phone has booted and rebooted itself till it died. If someone can confirm it is a hardware issue. Maybe it's time to unite and get it fixed for free. ~Tamarnouche
Recovering data from a brain dead phone may not be possible, as it probably need some internal component replacement which may erase the data(Mostly). Have u tried connecting it to pc? Better give it to service immediately. Good Luck.
My phone has done exactly the same thing, happened in February too, initially it did the random freeze then started to reboot itself, went back to stock software and full wipe but no improvement; now it will only boot if I leave the battery out for a prolonged period, otherwise it doesn't respond to the power button at all.
I occasionally see MMC Read Fail on boot but not all the time so presumably the internal memory has a bad contact or is failing.
Can it be replaced?
HXOY said:
My phone has done exactly the same thing, happened in February too, initially it did the random freeze then started to reboot itself, went back to stock software and full wipe but no improvement; now it will only boot if I leave the battery out for a prolonged period, otherwise it doesn't respond to the power button at all.
I occasionally see MMC Read Fail on boot but not all the time so presumably the internal memory has a bad contact or is failing.
Can it be replaced?
Click to expand...
Click to collapse
I have the same problem with my Note 3. Only if I keep the battery out for a long (over 24 hours) time I can see the boot logo. So if you find a solution to this kindly don't forget to tag me, will really appreciate it.
I was wondering..
I came across this Forum group since I was looking for boot problems with my SM-N910T3
I hope flashing pit will resolve this..
I recently started to have some low level issue and was hoping it was partition/boot related and not hardware.
Randomly phone boot directly into Download mode with error;
ddi: mmc_read failed
Often I have to pull battery and hold down /power / home for 10 sec to boot up again.
Thanks
I've been having some problems with my Galaxy S5 recently after ~2 years and some change of owning it. I'm stock rooted on the original ANCG KitKat version.
The problem: If I power off my phone, it will cause it to go into a bootloop, not going past the first screen (Samsung Galaxy S5, powered by android). I haven't found a reliable way to fix it from the loop, but I usually just remove the battery, wait, and try again until somehow it just works and boots up. This is extremely problematic because sometimes my battery runs out and after charging I'll have to go through this game of chance again until my phone works.
The next problem also adds to this frustration as well. When I attempt to pick up a call, my phone will sometimes just not work and restart itself. This leads to lots of confusion and I can't call them back for some time because the phone is stuck in a bootloop.
In the few times that I do get my phone to actually boot up, everything works fine except sometimes my Wifi just doesn't work. It gets stuck on "turning on" where the notification drawer quick setting icon is dim green and never gets to the turned on full green state, eventually just turning itself off (no green color).
I haven't done a factory reset or any real troubleshooting yet, as I'm a bit worried I won't even be able to boot up the phone and I don't have the time yet to spend a full day fixing it. Any help would be appreciated, thanks!
The calling problem may be caused by the google dialer app not being set as the the default phone app but as for the other issues i have no idea a factory reset is a good start though
unfortunately I had the same problem but I have marshmallow but the factory reset helped with the not booting up and see a big difference with the battery
I have noticed almost every single night for the previous two weeks my Essential phone restarts itself. The only way I can tell this is when checking my phone in the morning the pin lock comes on and says pin must be entered after restarting. This happened with the November security update and still happening after downloading the December security update. Is anyone else noticing this?
From the title I thought you found randomly placed red boots every day just walking around..
Mine has done that a few times but it's not every night. I'm running the oreo beta and have automatic updates enabled so I assumed it was due to that.
Happening to me too and it's causing my alarm to not go off in the morning (using Sleep as Android). Been late to work twice now this week because of it. Super annoying, probably going to reach out to Essential support for it.
Edit: Found this: https://www.reddit.com/r/essential/comments/7hqf8s/ph1_restarts_every_night_when_charging/
And that seems to be the case on my phone - it's not restarting overnight but it is going into doze and requiring the additional security when waking. This, unfortunately, is also suspending Sleep As Android. So I've tried excluding it from the battery optimizations to see if this will help.
bavarianblessed said:
From the title I thought you found randomly placed red boots every day just walking around..
Mine has done that a few times but it's not every night. I'm running the oreo beta and have automatic updates enabled so I assumed it was due to that.
Click to expand...
Click to collapse
Ha thanks
ShadowDrake said:
Happening to me too and it's causing my alarm to not go off in the morning (using Sleep as Android). Been late to work twice now this week because of it. Super annoying, probably going to reach out to Essential support for it.
Edit: Found this: https://www.reddit.com/r/essential/comments/7hqf8s/ph1_restarts_every_night_when_charging/
And that seems to be the case on my phone - it's not restarting overnight but it is going into doze and requiring the additional security when waking. This, unfortunately, is also suspending Sleep As Android. So I've tried excluding it from the battery optimizations to see if this will help.
Click to expand...
Click to collapse
Well I guess that's good to know. The aggravating thing being that it resets the Smart Lock when doing this. So now " I " have to restart my phone every morning so I can reset the Smart Lock so my phone stays unlocked while connected to my Android.
Final-Mac said:
Well I guess that's good to know. The aggravating thing being that it resets the Smart Lock when doing this. So now " I " have to restart my phone every morning so I can reset the Smart Lock so my phone stays unlocked while connected to my Android.
Click to expand...
Click to collapse
Coming back to this, because I'm still having issues. Sleep As Android gets suspended overnight. It initially was happening randomly, now it seems to happen every night.
I still believe the phone may be crashing, just not completely rebooting. I noticed that a reddit app I use (Relay) was using much more CPU recently and making the phone warm, draining the battery... while previous use didn't really do this. So I went to clear the cache for the app from system settings.
The phone froze... touchscreen became unresponsive. I gave it 15-20 seconds and it was still stuck so I tried to hold the power button in an attempt to find which button combination would force a reset. During this time, the phone decided to respond again and took all of the input I had tried at once - the power menu came up and it returned to the lock screen.
At the bottom of the lock screen - "Unlock the phone to use all features and data" just as it shows up every morning after "deep doze"
But the phone's uptime didn't restart. 131 hours and counting now.
So maybe this is a warranty-able issue after all.
Hello, so i've had this Note 4 for about 2 years, i had no problems with it thus far until recently ( 3 hours ago actually) i was just texting and browsing Instagram and out of no where the screen froze, it became unresponsive and the screen went black and started constantly vibrating so i quickly pulled the battery out and put it back in again, tried to start it again and it got stuck on the Samsung logo, i went for recovery mode and tried to look up latest cashe log and it froze right there too and restarted, pulled battery out and in again, tried to get into Recovery mode for a second time and a dm-verity verification failed error on the lower left corner popped up, i selected "Restart phone" and it got stuck on the Samsung logo again, battery in-out, tried to get into Recovery mode for a third time to do a factory reset but this time it got stuck whilst trying to boot onto recovery, and i had to out-in battery again, tried several times to get into recovery and it didn't work, i just gave up and started searching, then after 14 minutes i decide to give it another try and it normally booted up! i inserted in my PIN and browsed the apps for about 2mins but it froze, again, and the whole cycle kept repeating i let it cool down for 15mins and it boots up normally but freezes again after a few minutes of usage, i noticed that it insanely overheats before freezing (especially right above the SIM card area) and the four CPU cores are showing 2469MHz and on 100% (But that's also the case when the phone just boots up right?), Now i basically can't access recovery mode and i'm stuck with a Freeze-Reboot looped and i'm left with no other option but a full Stock ROM flash, the thing is i can't even get into recovery to do a full wipe before flashing in the ROM, can i just flash in again a TWRP recovery? and is there any way to fix this without having to do a full Stock ROM flash (i Tried the wake lock app it didn't work) and i'm on Android 5.0.1, this has JUST happened today and never before. i'm hoping this isn't a hardware issue.
UPDATE: i have just noticed something rather interesting, the phone immediately freezes and goes nuts with the reboots and failed recovery modes instantly after i connect it to a wifi network, and exactly when it's attempting to "send report", a sending report sign shows up in the notification bar and it immediately screws up the phone until i do another Factory reset, i just did another one without connecting to a wifi network and i've already gone 40mins with it without any issues but perhaps it's just because it's not on heavy usage?
Sounds like you have the eMMC issue.
You can try and reflash with Odin. Get the right version from Sammobile.
Do yu get to download mode in any of the scenarios you describe?
Try WakeLock again and select the level to 4
Having the same issue
I'm having the same issue and don't have any idea how to help, just hoping someone out there knows...:crying:
Cybrid013 said:
I'm having the same issue and don't have any idea how to help, just hoping someone out there knows...:crying:
Click to expand...
Click to collapse
If you have the Snapdragon version - it's highly possible to have the emmc problem. Which is a bummer and the phone is like dead.
Unless you can buy another 910C motherboard and swap it.
Sorry.
What is short name for emmc?
jjoeshua said:
What is short name for emmc?
Click to expand...
Click to collapse
embedded multimedia controller
Just been having a very similar problem. I posted this elsewhere, but it may be helpful:
"My issue was that I needed to recover data, docs, photos, phone numbers etc. When boot looping the note 4 got very hot . In particular around and to the left of the camera (looking at the rear). Thinking it could possibly be the dreaded eMMC problem which also manifests itself by creating heat, I thought cooling the device might help. I placed the Note on a cooler box freezing block and voilà! No boot loop. I was able to remove all, but necessary apps and do a full copy to my PC. Storage was reduced from around 90% to 50% and memory 80% to 60%. It's now been stable for 12 hours, but the jury is still out. Next will be full reset with he latest available firmware 6.0.1 as mine was still on 5.1.1."
Also now downloaded a eMMC bug check that says my eMMC chip is 'sane'. Guess we'll see
Hi guys!
Today my phone had a sudden battery drop (at least I think) and it turned off. Not the first time in all the years I had it but not common.
I can't switch it on since then. It's stuck in app optimizing loop at the boot screen. I left it a couple of hours and nothing changed. The number of apps getting "optimized" changes and the process finishes but the phone can't boot. I tried to take out the SD card but it didn't help.
Is there a way to get it fixed so I manage to transfer my data?
Thanks!