Have searched the Diamond Forum extensively, but not found mention of this problem.
My Exchange E-Mail from WM6.1 refuses to download (or at least open) attachments. This happens with .doc .docx .pdf .xls .xlsx attachments. These attachments open without a problem, when I use another two e-mail accounts using imap, the problem only occurs when synchronising with my Exchange Server.
It looks as if the attachment is being downloaded, but it doesn't then open. I have posted this on the Vodafone Forum (post 50578 and update 135471), and one other person reported the same problem, but no solutions were forthcoming. I have just installed the latest ROM, without effect.
Any suggestions ?
Rom Version : 1.97.161.4 WW
Rom Date : 10/26/08
Radio version : 1.08.25.08
Protocol version 52.44.25.24U
Does tapping and holding on the attachment and hitting "Save as..." work?
If the above suggestion does not work then there could be an issues with your provider
Thanks for the suggestion but Save As does nothing.
If I tap the attachemnt, a green arrow appears next to it, and the "Downloading..." message appears at the bottom of the screen, but when it finishes, the Attachment reverts to a blank grey icon next to the filename, rather than the icon representing the application.
This leads me to believe the device downloads the attachment, but for some reason it is not being saved, or the linked program is not being invoked. In \Internal Storage\Inbox.mst29991181.1156583424\Mail Attachments, I can see several zero size *.att files
The provider Vodafone say this is not a widely reported problem, but at least one other User on their Forum has reported it.
Can you not contact the exchange admin and ask to see the error log? is it a work or hosted exchange server(2003 or 2007)?
How about a hard reset? extreme you might say but can help.
pcibob said:
Have searched the Diamond Forum extensively, but not found mention of this problem.
My Exchange E-Mail from WM6.1 refuses to download (or at least open) attachments. This happens with .doc .docx .pdf .xls .xlsx attachments. These attachments open without a problem, when I use another two e-mail accounts using imap, the problem only occurs when synchronising with my Exchange Server.
It looks as if the attachment is being downloaded, but it doesn't then open. I have posted this on the Vodafone Forum (post 50578 and update 135471), and one other person reported the same problem, but no solutions were forthcoming. I have just installed the latest ROM, without effect.
Any suggestions ?
Rom Version : 1.97.161.4 WW
Rom Date : 10/26/08
Radio version : 1.08.25.08
Protocol version 52.44.25.24U
Click to expand...
Click to collapse
Sounds like an exchange server problem. You should contact your exchange admin to see if they can change any policies related to that.
Thanks for the responses.
I AM The Exchange Adminstrator ! I don't think the problem lies there, as e-mail sent to my previous PDA (Vodafone 1605),and e-mails still sent to one of my colleagues 1605 don't demonstrate the same problem. The problem is only rpesent on the Diamond.
I have also tried several hard resets, together with a ROM Flash Updates, to no avail.
Regards
Process of elimination
As you tried hard resets and other roms it might be a network issue?
Why not try using a trial on 4smartphone.com (14 days free) and if that works then you no its not the device.
Have you even tried a different SIM card?
What version of Exchange are you running? 2k7 can control the size and amount of mail you're retrieving via EAS policy, plus if you can download attachments or not.
Then again, since you're ok with EAS on a tytn, then it must be the phone or network. Have you tried swapping SIMs to eliminate the possibility of content filtering on the network side?
I've never had any trouble with EAS and I've tried plenty of other ROMs, and I'm the vodafone network also - you tried any of the newer custom ROMs to eliminate that?
We are running SBS2003 Premium SP2, and Exchange Reports Version 6.5.7638.1
I have tried the SIM from the TyTn that downloads ok in that PDA, it doesn't in the Diamond.
I have the latest official ROM from the Vodafone website, don't really want to upgrade with unofficial ROM's in case I brick the phone.
Just as an update, by watching carefully as the phone tries to collect the Attachment, the initial message "Downloading..." is temporarily followed by "Loading Message ...", which quickly dissappears, and the logo against the attachment changes back from the green download arrow to the grey logo.
pcibob said:
We are running SBS2003 Premium SP2, and Exchange Reports Version 6.5.7638.1
I have tried the SIM from the TyTn that downloads ok in that PDA, it doesn't in the Diamond.
I have the latest official ROM from the Vodafone website, don't really want to upgrade with unofficial ROM's in case I brick the phone.
Just as an update, by watching carefully as the phone tries to collect the Attachment, the initial message "Downloading..." is temporarily followed by "Loading Message ...", which quickly dissappears, and the logo against the attachment changes back from the green download arrow to the grey logo.
Click to expand...
Click to collapse
Hi
in the email sync options do you have the "include file attatchments" ticked?
ekksman said:
Hi
in the email sync options do you have the "include file attatchments" ticked?
Click to expand...
Click to collapse
I don't have that ticked and I still get attachments - i think this option is for downloading the file instead of clicking on it later.
@pcibob
I know some Vodafone ROMS are buggy. for example my friend has an X1 for which he uses M$ Live - MSN etc. if he installs TomTom the the MSN live stops working - how wierd is that.
Take the blunge and customise your ROM it is really stright forward, this may help.
It doesn't matter if this is ticked or not (I have tried both). I understand this tick means that the attachment will be dowloaded WITH the mail, whilst if it is unticked it should be able to download the Attachment AFTER the mail, if required. Both don't work !
pcibob said:
It doesn't matter if this is ticked or not (I have tried both). I understand this tick means that the attachment will be dowloaded WITH the mail, whilst if it is unticked it should be able to download the Attachment AFTER the mail, if required. Both don't work !
Click to expand...
Click to collapse
Was asking as I had the same problem with another device and only work around I found was to have it unticked, tap onto attatchment to download, go to comm manager turn flight mode on and off and it would download, strange but it worked. not sure would do the same for you, sorry if it doesnt
ekksman said:
Was asking as I had the same problem with another device and only work around I found was to have it unticked, tap onto attatchment to download, go to comm manager turn flight mode on and off and it would download, strange but it worked. not sure would do the same for you, sorry if it doesnt
Click to expand...
Click to collapse
Thanks for the suggestion, but tried it with no joy.
I am seriously considering updating the ROM with a non Vodafone version. Any suggestions as to which ROM to try ? I would like to hear from other Vodafone Users if this has caused them any problems. I am a bit nervous about bricking the phone.
GO and Update
pcibob said:
Thanks for the suggestion, but tried it with no joy.
I am seriously considering updating the ROM with a non Vodafone version. Any suggestions as to which ROM to try ? I would like to hear from other Vodafone Users if this has caused them any problems. I am a bit nervous about bricking the phone.
Click to expand...
Click to collapse
I would go for this option.
There is plenty of help here if you need it.
I have flashed at least 15 diamonds fro my work and countless other devices. Now if I can do it .
1) install Olipro Hard-spl.1.93 Download and extract , click on RUU - follow instructions - when confirmed an application wants to run on your device. (click YES to allow) this process takes a few MINS and the screen goes blank for a while. Do not touch device until the RUU states finished (the phone should restart anyway)
2) if you wish to confirm the installation of Hard-SPL the hold down the down-arrow volume key during reset or start-up process, you should be presented with a RGB and white screen with
"DIAM100"
"SPL_1.93. Olinex
(thats Olipro and Cmonex-combined forum users)
Thats confirmation enough.
3) restart device again. and pick a ROM (Recommendation from me would be this Shaks1979 ROM (download and extract - Run RUU) similar to step one.
4) restart your phone and enjoy life without the vodafone poop. hopefully you exchange will work.
4a) its very easy to revert back to standard stuff
Take the plunge.........
R3PUBL1K said:
I would go for this option.
There is plenty of help here if you need it.
I have flashed at least 15 diamonds fro my work and countless other devices. Now if I can do it .
.........
Click to expand...
Click to collapse
You are tempting me.
One final question. Will the Vodafone Sat-Nav reload and work ? I have it in a CAB file, but am unsure if it needs to 'see' the Vodafone ROM to work. Has anyone else installed a new ROM, then put their Vodafone Sat-Nav back on successfully?
The main reason I bought the Diamond is that it converged the things I need most i.e phone, Sat-Nav, PDA and camera.
Thanks for the help
I was downloading email from my POP account to my phone, I've never had any difficulty, and my mailbox was empty. I got to about 13 messages, and I got an error pop up saying : Not enough free memory to download this email.
I have 97 megs free memory according to my phone. I've downloaded over 100 emails at once before, so I'm not sure why I am getting this error. Does anyone have any experience with this, or a fix?
Have tried hard reseting the phone (Send+Home+End) & trying again?
gu1dry said:
Have tried hard reseting the phone (Send+Home+End) & trying again?
Click to expand...
Click to collapse
I was going to try that, but I have never hard reset before, and I'm not sure what it does, ie, will I have to re set up all my things etc? I don't have time to re customize everything tonight, I am at work.
isnt that a soft reset?..anyways u wont lose anything it just restarts your phone, u tried deleting the email account and adding it again?
bronxknight28 said:
isnt that a soft reset?..anyways u wont lose anything it just restarts your phone, u tried deleting the email account and adding it again?
Click to expand...
Click to collapse
Gonna try that next, thanks for the replies. It may be a corrupt file I am trying to download in my email as well, I suppose.
hi guys, i'm italian so.. i'm sorry for my english.
i'm trying to explain my issue with an example.
i've correctly activate my copy of WP7 with Activation Key.. on ABCDEFG(at)hotmail.com (example).. this is my account that i've always use with MyPhone or various services.. it has sync all the thing.. and give me a new gamertag but there is the problem... my XboxLive account is QWERTYUIO(at)hotmail.it(example).. is different from that i have used to activate my phone.. so my question is.. how can i link my xboxlive account on my windows phone 7?
EDIT: ok, on microsoft site said that it's impossible to link an xboxlive account to another.. so.. can someone explain how to delete first email address and replace with xboxlive address?
without reflash my rom.. and then.. if i reflash my rom.. and i want to use another account.. can i use same activation code?
daevoq said:
hi guys, i'm italian so.. i'm sorry for my english.
i'm trying to explain my issue with an example.
i've correctly activate my copy of WP7 with Activation Key.. on ABCDEFG(at)hotmail.com (example).. this is my account that i've always use with MyPhone or various services.. it has sync all the thing.. and give me a new gamertag but there is the problem... my XboxLive account is QWERTYUIO(at)hotmail.it(example).. is different from that i have used to activate my phone.. so my question is.. how can i link my xboxlive account on my windows phone 7?
EDIT: ok, on microsoft site said that it's impossible to link an xboxlive account to another.. so.. can someone explain how to delete first email address and replace with xboxlive address?
without reflash my rom.. and then.. if i reflash my rom.. and i want to use another account.. can i use same activation code?
Click to expand...
Click to collapse
only hard reset can fix that .
no need to get new key , you can use the key on more email accounts.
well, solved! just reflash my phone and at first configuration after unlock, i've used xboxlive email address with same activ key thx
Hey,
i have a problem to open the certificat.
I send the certificat to my e-mail but i can´t open it on my phone -.-
any idea ?
Yeah use gmail if possible and or switch browser version settings to desktop insted of moble version in settings.
i tried it but i get always a white window with the massage:
this data can´t be downloaded!
this typ of data is not supportet by windows phone.
maybe somebody another idea ?
baccadi55 said:
maybe somebody another idea ?
Click to expand...
Click to collapse
Stop messing about with Chevron. Update to Back to the Future ROM.
exactly... use BTTF ROM, upgrade to Mango... do hard reset after that or if you want keep data on your phone, use cab files for unlock (if have problems with deploying xaps)...
if you have already BTTF ROM, use same advice...
So, I activated my HD2, but now there is another problem, I cannot log in to my account, even though I put the right password in and everything, it always says that the Microsoft Live password is wrong.
NO NEED, Just found a code and it WORKED !!
Traysa said:
So, I activated my HD2, but now there is another problem, I cannot log in to my account, even though I put the right password in and everything, it always says that the Microsoft Live password is wrong.
Click to expand...
Click to collapse
Where did you find the DFT_LEO70_release.rar, I'm looking for hours and find only dead links … (.
I also wrote to the contacts form the following:
I'm still a newby, so excuse, if I am wrong to ask right here, but as an owner of an HTC HD2 512 (SPL 2.08 with magldr), formerly installed Miui roms, I now want to install WP7. The respective rom and installation routine is mentioned and offered in many places, but when I want to download the LEO70_RELEASE.rar the page is always dead. Please help me or further my issue to the right place, or advise me how to do it myself, that would be very nice. Thanks in advance,