Is anyone else having issues with the mic?
I'm using the batman rom.
I was on a phone call, the person I was speaking to said the call was crackly, then called me back and my microphone was no longer working.
I've tried using the voice recorder and it doesn't pick up any audio either.
Would this be a hardware or software issue?
Burning_aces said:
Is anyone else having issues with the mic?
I'm using the batman rom.
I was on a phone call, the person I was speaking to said the call was crackly, then called me back and my microphone was no longer working.
I've tried using the voice recorder and it doesn't pick up any audio either.
Would this be a hardware or software issue?
Click to expand...
Click to collapse
It could be anything, but for example a week ago T-Mobile released an update: Qualcomm update for microphone fix < this was in the change log. I don't know which device model you have, but US unlocked units should get update soon with July security patch, as did some EU models 1 or 2 days ago. I don't know exactly if microphone fix will be included or not, but if it won't correct itself, then once update hits you device, you will know.
Charkatak said:
It could be anything, but for example a week ago T-Mobile released an update: Qualcomm update for microphone fix < this was in the change log. I don't know which device model you have, but US unlocked units should get update soon with July security patch, as did some EU models 1 or 2 days ago. I don't know exactly if microphone fix will be included or not, but if it won't correct itself, then once update hits you device, you will know.
Click to expand...
Click to collapse
I'm using the international dual sim version. Was just strange as it stopped working mid phone call. I've reinstalled my rom and it's still not working. Guess I'll have to contact the place I bought it from and reflash stock rom and get rid of twrp etc :\
Edit - OK so whilst recording a snapchat video of my microphone worked, how ever that seems to be one of the few things it's working with. Anyone have any suggestions?
So the voice recorder works in stereo mode but not in normal mode. Would this mean there is really an issue with my mic that is hardware related and needs to be fixed under warranty or?
Related
Hello everyone, time to report another issue (or not ?) I am having with my N4, and I need your help to see if it requires a return.
The microphone on my phone seems to give a ton of feedback when I am not in speaker mode. Whether I am using an earphone, or speaking directly with the phone on my ear.. tapping the microphone or breathing into it carries over pretty strongly into the earpiece. Some of my friends have said that I am sometimes pretty inaudible, I am guessing that's the microphone acting up.
Now I have read in some threads that the N4 microphone has a pretty high gain which often causes a distortion.. but I dont think this feedback is caused by that. Please correct me if I am wrong. Also, I have seen a few posts (not many) by people reporting this feedback.. but I am yet to come across anyone complaining about this when not using a earphone. Probably not many people start tapping their microphone while speaking on the phone.
Can anyone please tell me if you have faced this issue? If you haven't noticed.. can you please do me a favor and try it out ? Get on a call and check for microphone feedback by
a) using a earphone (not a hands-free headset)
and
2) speaking without a earphone with the phone on your ear.
I bought this in India with 1 year LG warranty.. and LG does not have the replacement policy which Play store gives. My seller has a 30 day replacement policy, and if I have to get advantage of that.. I need to call this in before 29th.
I am on stock ROM, Franco kernel r156 nightly. Build 513k, rev 11. Build Number JDQ39E.
Mic Problem
apollo_tirtho said:
Hello everyone, time to report another issue (or not ?) I am having with my N4, and I need your help to see if it requires a return.
The microphone on my phone seems to give a ton of feedback when I am not in speaker mode. Whether I am using an earphone, or speaking directly with the phone on my ear.. tapping the microphone or breathing into it carries over pretty strongly into the earpiece. Some of my friends have said that I am sometimes pretty inaudible, I am guessing that's the microphone acting up.
Now I have read in some threads that the N4 microphone has a pretty high gain which often causes a distortion.. but I dont think this feedback is caused by that. Please correct me if I am wrong. Also, I have seen a few posts (not many) by people reporting this feedback.. but I am yet to come across anyone complaining about this when not using a earphone. Probably not many people start tapping their microphone while speaking on the phone.
Can anyone please tell me if you have faced this issue? If you haven't noticed.. can you please do me a favor and try it out ? Get on a call and check for microphone feedback by
a) using a earphone (not a hands-free headset)
and
2) speaking without a earphone with the phone on your ear.
I bought this in India with 1 year LG warranty.. and LG does not have the replacement policy which Play store gives. My seller has a 30 day replacement policy, and if I have to get advantage of that.. I need to call this in before 29th.
I am on stock ROM, Franco kernel r156 nightly. Build 513k, rev 11. Build Number JDQ39E.
Click to expand...
Click to collapse
Hi, Well I had an issue after rooting and installing all my apps , So I did a factory install rooted and started installing the app 1 by 1 and testing.
For me the issue was that if I was on a call and I pressed the speaker button my mic would stop working , even if i switched back , after extensive testing I found that ever time that happend the only was to make my mic work again would be task killer or manually clearing and restarting the phone app. I know it sounds strange but for those of you who have the same problem, try it you will see that you dont even need to reboot in order for the mic to start working again, But why the dailer?
I am stuck with an annoying problem. The other parties can NOT hear my voice. I have tried recording voice using voice recorder and it works. What it could be a hardware or software issue.
The phone is an official kitkat, not rooted.
ahsanshah said:
I am stuck with an annoying problem. The other parties can NOT hear my voice. I have tried recording voice using voice recorder and it works. What it could be a hardware or software issue.
The phone is an official kitkat, not rooted.
Click to expand...
Click to collapse
I dont know the exact location of the mute/unmute button but there is one in the lg app i believe so its not an hardware issue and probably also not an software one cause you have maybe clicked the button accidently. Can you go through the dialer app to find some settings where that might be located? But i guess you need to call someone first again to enable your mic
wulsic said:
I dont know the exact location of the mute/unmute button but there is one in the lg app i believe so its not an hardware issue and probably also not an software one cause you have maybe clicked the button accidently. Can you go through the dialer app to find some settings where that might be located? But i guess you need to call someone first again to enable your mic
Click to expand...
Click to collapse
No that can't be the cause , the problem goes after rebooting the phone sometimes and sometimes do not even after restart. It is quite random.
ahsanshah said:
No that can't be the cause , the problem goes after rebooting the phone sometimes and sometimes do not even after restart. It is quite random.
Click to expand...
Click to collapse
Well you can might consider to reflash stock or do factory reset if it just goes like that but i dont think its an hardware issue if you dont have mic during call but recording you have but the g2 has 2 microphones i thought so maybe one of them is failing or what. I could be wrong since i am thinking bout lots of phones atm.
I was thinking same. but factory reset is very bothering, all installed applications and data will be gone. . I am also much confident that it is not an hardware issue
Well the onky thing i can say is to look again in the dialer and incall ui to see the mute button and press unmute, try to logcat, look in the settings app and or google more about the second mic how you can test it cause i dnt know how out of my head.
software problem
ahsanshah said:
I am stuck with an annoying problem. The other parties can NOT hear my voice. I have tried recording voice using voice recorder and it works. What it could be a hardware or software issue.
The phone is an official kitkat, not rooted.
Click to expand...
Click to collapse
is software problem. Root and install a custom rom , wait an firmware upgrade or go to service guys.
Hello All
I bought myself an Asus Zenfone 2 Laser Ze550KL a couple of weeks back.
An overall good phone. But I am facing an irritating issue.
The phone's microphone does not work from some point onwards. Once this happens, when attending(or making) a call, the other person wont be able to hear me.
I am not sure whether its a hardware issue or a software issue. Because once I restart the phone everything is perfect once again. After maybe a couple of calls, the problem resurfaces.
I read in multiple forums of this issue (even in Zentalk) , but nobody has a clean solution. Some of the solutions were -to disable Ok Google Detection, to enable call recording, to switch to loudspeaker, to reboot the phone and so on.
Enabling loud speaker works for me. When I realize the other person cannot hear me, I switch to loud speaker and then he is able to hear me.
Did anybody come across this issue? Is it a software issue? Any help/ideas/suggestions would be nice.
I am hoping its a software bug which will be hopefully fixed in the next system update or so.
Thanks
Hmm that's an odd one I can tell you that I have call recording enabled on a ze551kl and haven't had this issue, but I'm not sure if its specific to the 550 or not. I haven't actually recorded any of my calls, it just pops up and asks me if I want to every time and I tap cancel.
Sent from my ASUS_Z00TD using Tapatalk
CKtheProblem said:
Hmm that's an odd one I can tell you that I have call recording enabled on a ze551kl and haven't had this issue, but I'm not sure if its specific to the 550 or not. I haven't actually recorded any of my calls, it just pops up and asks me if I want to every time and I tap cancel.
Sent from my ASUS_Z00TD using Tapatalk
Click to expand...
Click to collapse
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
To OP,
This is for most of the guys. It's a software issue, dont worry, Just update to latest update. Which happened to me the same, and solved when i updated some random OTA update fix by asus. So the current version on my phone now is LRX22G.WW_user_1.15.40.639_20151029044030520_201505210103
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
Hi I too have this same issue. I believe it is a faulty model from Asus! I had serviced my mobile last month and the Subboard assembly has been completely changed by those people but still I face the same issue. . Hope I will throw away this bulsh**t soon. Asus not willing for replacement too I argued so many times which is just waste of time. Totally a waste of money and time.
Microphone issue
I am also having same problem once restarted phone is all fine...should i replace phone ??
Bought just 2 days back
Solution
Since you apply this solution the error has not returned to flicks: I cannot post the youtube link, but search the title: Solved: Asus Zenphone 2e mic problem by Jack Scorpion.
I have the same device with the same problem! It was neglible before, and it happened very rarely. But recently it had become worse and that thing happened to all the calls. Switching to loudspeaker works (loudspeaker mode disables the bottom mic and switches to top mic). I reset the device to factory settings (that thing wiped the internal memory too!) and since then, i haven't updated the 'ASUS Calling Screen' from the play store and everything works fine atleast till now.
hai friend try (ASUS ZenFone 2 Laser=ZE550KL (Z00L) software Image: 1.17.40.1234 for WW SKU only) this firmware from asus site or try system update form your mobile. thats old version runing firmware running on your mobile so thats a software problem. this a network issue in that old version asus team doing always best i am also have same problem in past month but my current update installed after working fine. so don worry friends
[email protected] said:
Its not about recording calls.. Its about the recipient not hearing me. The microphone is what is bothering me. I doubt the issue is with the noise cancellation of microphones. Perhaps cancelling more than noise.
When I reboot the phone, everything starts working normally. After a few calls the problem returns, the recipient not hearing me!.
The temporary fix for me is switching to loud speaker. I dont know why, but the mic starts working when in loud speaker. The moment i switch it back to handson, the recipient is again not able to hear me.
Read a few forums in zentalk reporting the same issue
www(dot)asus.com/zentalk/forum.php?mod=viewthread&tid=14486
I am seriously hoping it is a software bug which would be fixed in the next update or so.
I tried the hardware test which behaves differently when the problem occurs and when it is problem free.
The hardware test is perfect if i test the mic just after reboot and when everything is normal.
But once i find out that the recipient is unable to hear me (after maybe a couple of calls/days after the reboot) , i did the hardware test again and certainly was different. A buzz at all times with my voice being completely muffled. Something to do with the noise cancellation mic i believe.
I have tried disabling OK Google Detection.
I have tried enabling call recording.
I have tried reseting factory settings , clear wipe partitions etc.
I have tried enabling dialer pad tones (Dont know why this was marked as a solution in some forums)
But all of the above was not a solution for me. Switching to loudspeaker works. And rebooting the phone (which is irritating during important calls) also works.
Any help would be nice.
Click to expand...
Click to collapse
Try disabling Audio Wizard app
I am also facing same problem. Suddenly the mic of my asus fails to work.
Solution
There is solution. Please post it on another forums after you will check it.
Just hold your phone in your hand in position, which will make sound to reflect directly into your voice microphone. This way you will make a difference in signal between voice and noise cancellation microphone. That's how voice cancellation technology works. I have got this result after one week of search for any effective solution. And did not find any useful info. So I have find a solution after some experiments.
Please post it to another forums if it will solve your problem.
My wife and I both updated to Nougat a couple of days ago. Love it overall. We've only had one problem and it's the same one. The microphone on the headphones no longer works on either of our phones. We have looked at every setting we can find to see if somehow there is a toggle that can be changed or something. No luck this far. Are we missing a setting that can fix this? Has anyone else had this problem?
I just noticed this is likely the wrong section for this question. I don't see how to move it. My apologies.
markmain2. 0 said:
My wife and I both updated to Nougat a couple of days ago. Love it overall. We've only had one problem and it's the same one. The microphone on the headphones no longer works on either of our phones. We have looked at every setting we can find to see if somehow there is a toggle that can be changed or something. No luck this far. Are we missing a setting that can fix this? Has anyone else had this problem?
Click to expand...
Click to collapse
I am having the same problem, I must have factory reset twice and the problem still persists.
I don't think that it is the hardware, I feel it is the software and a nasty bug.
The volume with mine comes and goes and when I am speaking on the phone during speaker mode, they can't hear me.
You are not alone abit that this bug is not affecting a lot of users, but it does exist.
:crying:
serendipityguy said:
I am having the same problem, I must have factory reset twice and the problem still persists.
I don't think that it is the hardware, I feel it is the software and a nasty bug.
The volume with mine comes and goes and when I am speaking on the phone during speaker mode, they can't hear me.
You are not alone abit that this bug is not affecting a lot of users, but it does exist.
:crying:
Click to expand...
Click to collapse
Glad to hear it isn't just my wife and I. A friend of ours has an Edge also on T-Mobile and the upgrade didn't have the same result for them. Hoping a workaround is figured out or an update to fix the issue.
markmain2. 0 said:
Glad to hear it isn't just my wife and I. A friend of ours has an Edge also on T-Mobile and the upgrade didn't have the same result for them. Hoping a workaround is figured out or an update to fix the issue.
Click to expand...
Click to collapse
My issue was previous to the update so it has to be a bug with the Android 6.1 os and sound (still happens with 7.0)
This will happen when I am streaming Youtube for more than 10 minutes, the volume will drop while the video is still playing. Then it will come back on within a minute to 30 seconds randomly.
When I am having a phone call using the speaker phone, the volume will drop. The other person on the phone can't hear me but I can hear them.. I have to turn off speaker phone and cradle the phone like a normal person would, thus not able to use the speaker phone.
When I am having a phone call hands free when I am driving using bluetooth, the conversation will start out ok , but then after 3 minutes or so, the other person can't hear me. I can hear them but they cant hear me. I have to turn off bluetooth and cradle the phone.
I hope there is a patch for this or a root being released to that I can flash another rom to get around this nasty bug.
Dear markmain2. 0
Do you have still this issue or solved it?
I have no issue after upgrade. Did you have chance to change the other earpiece or original one.
this has been an issue since the BETA. apparently they don't listen lol. has to be software related, if someone has time they could always revert to MM and see if it works again
serendipityguy said:
My issue was previous to the update so it has to be a bug with the Android 6.1 os and sound (still happens with 7.0)
This will happen when I am streaming Youtube for more than 10 minutes, the volume will drop while the video is still playing. Then it will come back on within a minute to 30 seconds randomly.
When I am having a phone call using the speaker phone, the volume will drop. The other person on the phone can't hear me but I can hear them.. I have to turn off speaker phone and cradle the phone like a normal person would, thus not able to use the speaker phone.
When I am having a phone call hands free when I am driving using bluetooth, the conversation will start out ok , but then after 3 minutes or so, the other person can't hear me. I can hear them but they cant hear me. I have to turn off bluetooth and cradle the phone.
I hope there is a patch for this or a root being released to that I can flash another rom to get around this nasty bug.
Click to expand...
Click to collapse
I had given up and sent it into Samsung for repairs. . . They were quick to accept it and is has been a week now, looking to have it back next week :fingers-crossed:
Post S7 Edge Nougat update, Handsfree Mic not working
serendipityguy said:
I had given up and sent it into Samsung for repairs. . . They were quick to accept it and is has been a week now, looking to have it back next week :fingers-crossed:
Click to expand...
Click to collapse
Helloo there,
I recently (barely 2 weeks ago, gave in to temptation) upgraded my 6 month old S7 edge to nougat. Couple of days after the update mid-call handsfree mic goes MIA.
Switched headsets having intermittent mic outage again.
Did you manage to sort it out ??
Any help would be much appreciated. My work involves being on the phone 7-8 hours a day and I need to be handsfree ona wired headset.
Just cant be done without.
Hey guys, I have a bit of a weird one. We have 2 x720 in our home, and one of them is now suddenly unable to use the built-in mic when calling. I have done the following steps to narrow it down:
Checked the permissions - everything relevant has both microphone and calling permissions.
Used a Whatsapp call - no sound.
Used a Whatsapp recorded message - there is sound (microphone is working).
Made a call using a headset - there is sound.
Switched the SIM cards between the phones - the problem persists with the original phone.
Reflashed LOS16, and then AICP14 - problem persists.
I even went by a rather bad YouTube tutorial and turned off Google Assistant, but to no avail.
So I'm a bit clueless here - can someone give me any insight as to what's going on? Or, more importantly, how to just fix it?
Did you try handsfree button in normal phone call to see if mic works?
I am guessing now, but I think there are 2 microphones, one on the bottom and one on top of the phone.
Try with "Hardware test" by Da2da2 from play store.
You may have a hardware issue.
yurtesen said:
Did you try handsfree button in normal phone call to see if mic works?
I am guessing now, but I think there are 2 microphones, one on the bottom and one on top of the phone.
Try with "Hardware test" by Da2da2 from play store.
You may have a hardware issue.
Click to expand...
Click to collapse
I didn't try handsfree button. Hardware test confirms both mics work.
inknow said:
I didn't try handsfree button. Hardware test confirms both mics work.
Click to expand...
Click to collapse
Still, you reset the phone and tried two different ROMs and still it did not work, there is no other possibility than hardware damage.
Unless you somehow manage to mute yourself when you make whatsapp calls only
Try a normal call with and without handsfree. Should be easy enough...
Problem solved. Flashed Cuoco92's 5.9.028S_VR4, and then factory reset and reflashed everything else (20s, LineageOS, GApps). Problem was lower level than just the ROM, but the hardware wasn't faulty.