It started two days ago when I placed a call and my phone didn't turn off the screen when it was near to my ear (proximity sensor thing). Next, the earpiece (upper speaker) didn't have any sound at all. I switched to loudspeaker and it did gave out sound perfectly. Later I tried playing songs, videos and none of the media had sound from the speakers while playing them.
However, when I plug in the headphones, the sound is perfect via them. Also when I plug in the headphone, the volume panel appears automatically and lowers down the volume instantly like someone was pressing the volume down button as soon as the headphone was plugged in.
I tried clearing cache, factory reset too. Even after factory reset it didn't work out but after some 2-3 hours it was all fine again for next 2-3 hours and then again no sound as before. The saddest part is my warranty is over just 1 day ago. So if anyone could help, it would be highly appreciated. Thank you!
Edit: Just found out the headphone icon is displayed even though I have no headphones plugged in. What I could make is it's a issue related to the headphone jack. I maybe wrong though. If someone has faced this earlier please shred some information.
Related
Hi
First post here so please excuse any ignorance.
O2 XDA Exec - standard Rom from O2 website.
Problem started a few hours ago after using the audio out for listening to music via mediaplayer.
My unit was working fine while playing, but later after it had been disconnceted from the stereo I noted that there were no tap sounds.
I first checked the audio settings, all normal the way I always have them.
Next I tried the reset button on the back of the unit, no help there.
I tried plugging in the headphones in and there is perfectly normal audio over the headphone but once removed nothing at all.
Getting more extreme I tried a rom update/fresh start, no luck there either.
Getting even more hardcore I downloaded the assembly/disassembly pdf from this forum to check if there was a physical fault with the 3.5mm audio port. I checked to make sure all the tabs were springing back after an audio jack was removed all seem fine (although at this point I lack a comparision).
Then for a test I rang my own phone from my land line and it seems to ring fine but there is nothing from the mic or either of the earpieces during a call.
I am fast running out of ideas and the last test really perplexed me.
I am almost certain that it is a case of one of the contacts inside the audio port not springing back and therefore cutting out the external audio, giving the device the impression that there is still a headset connected.
I don't want to poke around inside too much as I have so far been able to keep security tabs intact, just in case I need to send it off.
Anybody have any ideas on how to get around this? Is it possible that it is software and not hardware?
Please help as phone is a bit useless sans headset, which I don't really want to be permanetly tied to.
Thanks
Thom
keep plugging and unplugging the headset until it works or you get tired, if it works great, otherwise sent it in for repair.
Does nobody out there have a registry hack workaround for this problem?
When I receive calls its rings and any other sounds come through whilst the phone rings.
There must be a workaround here somewhere???
Had exactly the same problem. No sound but rings ok,
After the first time I plugged in the headphones, no sound. Its probably cause the headphone socket is so big in comparisson, that it gets dirty. Just spray some anti static cleaner on the headphone plug and keep plugging it in.
Worked perfectly for me!!
There is no registry hack because this is a hardware issue, not a software one.
The ringer will ring whether the earphones are plugged in or not, which is how you would expect a phone to function. The problem lies with the connectors in the headphone jack socket not recognising the headphones are unplugged. Resetting and even dare I say a hard reset will not sort it as the issue is not software related.
This has also been covered several times on the forum. The only way (short of taking the thing apart) is to keep plugging / unplugging the headphones until the sound reappears.
Cheers
Ant
This just started happening on my JasJar today (system audio returned after poking the headset in/out a few times), after 11 months of use. Does this get worse over time? Should I bite the bullet and try to get Imate to repair it?
Please advise!
Yesterday I installed Mortplayer onto my phone (8125), and everything was dandy. Loving the big buttons. However, today I tried to call someone; the call went though ok, and connected fine, except I couldn't hear anything they were saying. Then I realized that my phone wasn't making any noise, not even that "back" noise you hear when you hit the red phone key. So I check the volume levels, and even go as far as uninstalling Mortplayer, but still I have no sound. Any ideas?
(And yes, I can talk/hear with a headset, but that's no fun)
Damn it, Im having the exact same problem. Happened yesterday. I did not drop my phone or anything. I didn't even install any new software. Still trying to figure it out...
Make sure it doesn't think you've got a wired headset connected for some reason. Try blow jobbing the headset connector port.
Tried backup + hardreset to see if it's the software screwing up?
V
I had this problem
Try plugging your headphones in and if you can hear sound its the headphone jack.
If you can hear sound through the headphones take out the headphones then plug them in again then take them out and in and out until the sound comes out the speakers.
Thats how i fixed it anyway
I have no idea what caused this (no drops recently) but would REALLY appreciate some help as my phone is really useless at the moment.
Presently, absolutely NO sound comes out of my phone at any point, via speakers or headphones, except during calls, where i can hear the other person but they cant hear me, i.e. microphone isnt functioning.
I have no idea what causes this, I have done a hard reset and inserted and removed headphones many times.
I should clarify that by absolutely no sound, I mean nothing on the phone works sound wise. You can in fact hear a really faint clicking/popping sound occasionally, but its grey noise, its not really quiet versions of what the sound is meant to be.
Many thanks if anyone can help!
I also made a brief voice recording on the phone and copied it to my PC to find it was blank, so microphone doesnt work outside of a call either.
.. summary: mic broken, speakers only work in a call.
Help?
Bump! Please?
try pairing with a bluetooth headset, you should be ok ... seems your sound driver is corrupt, did you by any chance increrase the preamp a lot in tcpmp and play sound for a while before experiencing this?
Cheers for the reply!
I hadn't done anything out of the ordinary like you mentioned, it just stopped working. I have done a hard reset, wouldnt that sort out a bad sound driver?
And, as far as I know I have no access to a bluetooth headset, why would that be any different anyway?
Is there any chance a rom reflash could help? I'm at last resorts here, I'm thinking about buying a palm!! (for budget reasons)
I will try it if it could work, trouble is the usb port is very dodgy, dis- and re-connects very often, so that could be dodgy for a reflash?
:'( !!
also mine is off!! just hearphone works, but built-in speakers are dead!
PLEASEEE help me!!
same problem occured to me...
if you were using a normal headset and after you plugged it out the sound started to break apart then do the following:
1-turn your media player on and start playing any audio file while volume is at MAX...
2-try to plug it in first and then test if the sound comes out of the headset normally...
3-then plug the heasdset out of the device (not all of it keep some of the jack inside the headset hole) do that in slow motion....yes...in slow motion and try to focus in making the sound goes out of the headset and the device at the sametime....
4-if you managed to make the sound BLOWS OUT from the speakers then the problem is because you plugged out the headset too quickly which generated a shock (actually i dont know if that's the accurate definition)
5- try to twist the headset jack left and right and plug it out gentely while the sound is still going out of the speakers...
and thats it...
hope your device will get well soon
same problem occured to me...
if you were using a normal headset and after you plugged it out the sound started to break apart then do the following:
1-turn your media player on and start playing any audio file while volume is at MAX...
2-try to plug it in first and then test if the sound comes out of the headset normally...
3-then plug the heasdset out of the device (not all of it keep some of the jack inside the headset hole) do that in slow motion....yes...in slow motion and try to focus in making the sound goes out of the headset and the device at the sametime....
4-if you managed to make the sound BLOWS OUT from the speakers then the problem is because you plugged out the headset too quickly which generated a shock (actually i dont know if that's the accurate definition)
5- try to twist the headset jack left and right and plug it out gentely while the sound is still going out of the speakers...
and thats it...
hope your device will get well soon
I did steps you mentioned and get my sound back!!
Thank you wizzmaster..!
My phone began having this weird sound issue. I can play music through the headphone jack, but not the speaker. However alerts come through the speaker. Also, my ear piece and microphone stopped working. However when I turn on the speaker I can hear the other party clearly they just can't hear me well. I have to yell into my phone.
Anyone else having these issues? I've already flashed a new rom and am entirely updated.
Have you tried hard reset? I think it's hold the power button down for 30 seconds
Hey, first off to make things more clear here are some facts:
Phone: Nexus 6P
Earphones: Betron DC950 Earphones
Music App: Spotify
Shed Location: Bottom of Garden
Bit of a weird one here...
I bought the earphones from amazon with the intentions of them being a 'daily driver' if you will.
However; when I use them when playing my drums (which is my shed) they constantly turn the volume down.
This does not happen straight away though, it ranges from 5-10 minutes (after starting a song).
When it does happen though, the volume is turned down in increments.
When I press volume up the volume does go up.... But then turns straight back down after.
This is the only happens in my shed...
And i've used another pair of earphone + headphones which Do not have this problem.
Any ideas?
I have this exact same problem with a pair of headphones which I got from ExtremeGuard.
Happened everywhere to me though..
I find it completely bizarre that it only happens in 1 location, which means there's got to be some electromagnetic interference or something. The earphones have volume toggle and play/pause button on them, maybe it could be that.
My earphones only have a mic, and no volume toggles though.
Got the exact same issue. This happens for me when there's noise around the mic. I tried shaking the mic and could clearly see the volume indicator showing that the volume drops in increments.
Did you find any kind of solution?