Hi everyone. I'm owning a Samsung Galaxy S4 for 3 months now. The problem I want to inquire about is that for the last 2 months I have been facing sudden phone restarts/reboots until yesterday it doesn't boot up at all.
For the last two months i have been facing sudden restarts when I turn the phone off and then try to turn it on. It had been booting up, but after a few minutes it had become frozen and then it had been restarting itself, sometimes for multiple times, until it booted up normally. Then I could use my phone without any sudden restarts, but ifl I turn it off or discharge - the same story.
Yesterday my phone battery discharged and when i charged it and tried to turn it on it just doesn't boot. It freezes on samsung galaxy s4 (I-9505) logo, then screen becomes black and it restarts it self.
I'm pretty sure that this is hardware problem as I tried to reset phone to factory default with volume up+home+turn on button and tried to enter safe mode, but i failed.
By the way, I don't know whether this is coincidence or no, but for those two months, when i have been facing restarting problem, my phone discharged very fast. I mean in stand-by mode (with energy saving mode, wifi and gps off), it had been loosing ~45% of battery per night (during i sleep).
Does anyone have any ideas what could be wrong with the phone? :silly:
It's sounds like battery problem to me, so I would suggest you to take it to service centre.
Sent from my GT-I9300 using XDA Premium 4 mobile app
I had a similar thing happen to me. Sent it in for repair and whatever they did sorted it. Could be a bad battery. I suggest getting it fixed via warranty.
Sent from my GT-I9505 using Tapatalk 2
Hi,
Iv'e had this phone for only 3 days now and today it just shut down in my pocket. When I took it out it was quite hot. I restarted it but after a couple minutes it shut down again.
Now it is just stuck on the boot logo of Samsung. And the problem is that the longer it stays stuck on this screen the phone keeps on overheating. I mean really really hot.
I have to pull the battery for it to cool down. When phone is off and a charger is connected even then it will start to heat up.
It wont even enter recovery mode.
I've only just bought this phone (No warranty from seller). Has my galaxy already gone kaput? say it isnt so :crying:
I mean at this stage I cannot even try a different ROM and see if that will fix it.
It might be a battery issue, try a new batterij first i would say
Sent from my GT-I9505 using XDA Free mobile app
My son have a nexus 4. Not rooted and an original rom. Since he updated to lollipop the phone had gone crazy. Bootting is not good and the phone hase a life of his own. We reveterd back to kitkat and now the phone will not boot unless it is connected to the charger. I have no ideas as to what had gone wrong.
if i leave the phone off for 3 days it boots up nicely but after several restarts it will not boot again. I am sick of the 4 dancing balls. I put in a new battery and no good.
Pls advise as to what could be the problem
Hey , I have a rooted Zuk Z1 for almost 2 months now, this week he began doing weird stuff like:
- charging really slow with no led light on when charging, if the phone is turned off then it just moves between showing battery to zuk logo with a few seconds in between. if connecting the cable to a computer it wont have that problem.
-Another thing that was earlier but doesn't occur now for some reason is the phone turning on when i plugged it in, when this was happening another thing that happened was that sometimes the phone just booted up and was fine for a few seconds to a few minutes and then just rebooted for no reason and this kept going unless i'd force shut it regular didn't work.
What do you recommend me to do?
Thanks.
Do you have some 'crazy' apps installed? Then uninstall and check again... If that doesn't work, flash the phone to stock...
BanditCeed said:
Do you have some 'crazy' apps installed? Then uninstall and check again... If that doesn't work, flash the phone to stock...
Click to expand...
Click to collapse
Should I just flash cm13 onto it ?
I ordered a Samsung Galaxy Note 4 (SM-N910T) last week on Ebay. It is a refurbished one sold by a seller named Cellfeee. On the first day it came with 0 percent. So I charged it with the generic non-fast charging charger it came with and it worked good until it suddenly turned off on 5 percent and I couldn't turn it on until I put the charger on. The next day I used another charger with a fast charger (not sure if the charger was broken) and it took 7 hours all night to charge but it strangely last for 10 hours and shut off at 20 percent. Is this a common issue? Should I send it back or order a replacement battery?
JulianH2001 said:
I ordered a Samsung Galaxy Note 4 (SM-N910T) last week on Ebay. It is a refurbished one sold by a seller named Cellfeee. On the first day it came with 0 percent. So I charged it with the generic non-fast charging charger it came with and it worked good until it suddenly turned off on 5 percent and I couldn't turn it on until I put the charger on. The next day I used another charger with a fast charger (not sure if the charger was broken) and it took 7 hours all night to charge but it strangely last for 10 hours and shut off at 20 percent. Is this a common issue? Should I send it back or order a replacement battery?
Click to expand...
Click to collapse
I have the same issue my phone n910t shutdowns at 20% and sometimes at 15% and phone won't turn on.but i can enter download mode and it remains on for hours
but when i plug in fast charger back it shows same 15% then why the hell it won't turn on ?
I think its nothing wrong with my phone not refurbished never rooted it definitely could be bad battery..
I have the same problem with my 2 year old Note 4 - bought a new battery but that didn't fix it. Phone usually shuts off at around 15-20% battery. However, when I connect the charger it shows 0%.
So, either there's another hardware fault which is misreading the battery level, or there's a problem with latest Android or Samsung app which is causing it.
RandyKaoss said:
I have the same problem with my 2 year old Note 4 - bought a new battery but that didn't fix it. Phone usually shuts off at around 15-20% battery. However, when I connect the charger it shows 0%.
So, either there's another hardware fault which is misreading the battery level, or there's a problem with latest Android or Samsung app which is causing it.
Click to expand...
Click to collapse
Try this
Dial*#0228# and press quick start at bottom of the screen and hit yes.
This will clear old battery calibration status.
Then turn off the phone and charge to 100% and reboot
And your new calibration status will create automatically.
I did this and now my phone is not shutting down at 15 or 20%.
Trex888 said:
Try this
Dial*#0228# and press quick start at bottom of the screen and hit yes.
This will clear old battery calibration status.
Then turn off the phone and charge to 100% and reboot
And your new calibration status will create automatically.
I did this and now my phone is not shutting down at 15 or 20%.
Click to expand...
Click to collapse
Cool, thanks - will give that a go tonight
Trex888 said:
Try this
Dial*#0228# and press quick start at bottom of the screen and hit yes.
This will clear old battery calibration status.
Then turn off the phone and charge to 100% and reboot
And your new calibration status will create automatically.
I did this and now my phone is not shutting down at 15 or 20%.
Click to expand...
Click to collapse
Hey trex.. i have the same problem phone shuts down at 15 to 10% but when it shuts down it goes to bootloop whenever you power on the phone it goes again to bootloop but once you connect the phone to the charger it boots just fine! I'm on stock rom not rooted, 8 month old phone. Did you noticed this behavior n your phone or it's just me .
Sent from my SM-N910G using Tapatalk
I tried that with 2 batteries. I have bought a now oem one and it's worse than the 2 years old one.
I have exactly the same problem as everyone else, the phone shuts down at 20-30-40% and sometimes even at 50%.
Edit: I was talking about the *#0228# method.
Sent from my SM-N910F using Tapatalk
Amar.B said:
Hey trex.. i have the same problem phone shuts down at 15 to 10% but when it shuts down it goes to bootloop whenever you power on the phone it goes again to bootloop but once you connect the phone to the charger it boots just fine! I'm on stock rom not rooted, 8 month old phone. Did you noticed this behavior n your phone or it's just me .
Sent from my SM-N910G using Tapatalk
Click to expand...
Click to collapse
I never face any bootloop issue. after i recalibrate bettery status its perfectly fine.but still sometimes when phone heats up a lot while gaming and it shutdown at 5 or 8%.
Maybe you flash a clean stock firmware and make factory reset after flash should fix this bootloop issue.
Trex888 said:
I never face any bootloop issue. after i recalibrate bettery status its perfectly fine.but still sometimes when phone heats up a lot while gaming and it shutdown at 5 or 8%.
Maybe you flash a clean stock firmware and make factory reset after flash should fix this bootloop issue.
Click to expand...
Click to collapse
Thanks for your reply, it isn't bootloop as i described but it fails to boot if the phone is not charged enough( it should be over 5 percent) it will go to Samsung logo the restarts again unless i connect the phone to the charger.. very strange behavior! This started to happen after November security update.. i was thinking to factory reset but i have too many apps and without TB i will suffer backing up all these data 😣.. if factory reset did not help i will send it back to Samsung service center and let them suffer 😈.. thanks for your help trex really appreciated.. cheers
Sent from my SM-N910G using Tapatalk
RandyKaoss said:
I have the same problem with my 2 year old Note 4 - bought a new battery but that didn't fix it. Phone usually shuts off at around 15-20% battery. However, when I connect the charger it shows 0%.
So, either there's another hardware fault which is misreading the battery level, or there's a problem with latest Android or Samsung app which is causing it.
Click to expand...
Click to collapse
It might be a software issue. The battery still lasts pretty long even though 20% is like 0%. So buying a new battery didn't help. Did you try a non-oem battery? if so, did it do the same?
Amar.B said:
Hey trex.. i have the same problem phone shuts down at 15 to 10% but when it shuts down it goes to bootloop whenever you power on the phone it goes again to bootloop but once you connect the phone to the charger it boots just fine! I'm on stock rom not rooted, 8 month old phone. Did you noticed this behavior n your phone or it's just me .
Sent from my SM-N910G using Tapatalk
Click to expand...
Click to collapse
It might be because your battery can't supply enough power. I had the same problem and brought it to Samsung, they said I only need to change the battery. And since I had another backup one, it was fine and decided to buy 2 more batteries just in case. No more problem so far.
uchihakurtz said:
It might be because your battery can't supply enough power. I had the same problem and brought it to Samsung, they said I only need to change the battery. And since I had another backup one, it was fine and decided to buy 2 more batteries just in case. No more problem so far.
Click to expand...
Click to collapse
I suppose its not come from the battery last time I already buy another battery but the same issued my phone shutdown at 20% ob Android 6.01, I roll back 5.1.1 everything ok with battery