I have had my SGSII for about 6 weeks now. Running it on the Telstra Next G network.
The problem is I am having a shocking internet experience.
My experience is based after coming from the HD2 running Android.
I have had the network freeze a few times. This is identified by the traffic arrows stay stuck. Airplane mode and back resets.
Basically cloud based apps like Market, Maps etc takes ages (60s-5mins) to start up. Kill and re-launch is quick).
Lots of network errors in Google Market.
Lots of Server unreachable errors in Emails (Pointing to exchange 2007)
I have updated the APN details to use Telstra.internet.
Great reception at home and work.
Calls and SMS's are fine.
Ideas? Waiting to see the Cyanogen rom. Wondering if my experience is due to Kies or another program getting involved with internet.
Any ideas please. My HD2 ran with the same Sim and worked like a rocket. No such issues.
Have you tried turning fast dormancy off? I'm on the Optus network, but I found with fast dormancy on I was getting unreliable internet (market would timeout a lot, doing installs/updates would fail straight away, etc). When I turned it off, I got better speeds and the connections were reliable.
Turn fast dormancy off:
1. In dialer - *#9900#
2. Select Disable fast dormancy
no such issues for me, using a vodafone branded handset. The only thing is that it will occassionally use 3telstra instead of telstra, in which case i need to manually select the network. a bit of a pain but not 2 bad
flagger said:
Have you tried turning fast dormancy off? I'm on the Optus network, but I found with fast dormancy on I was getting unreliable internet (market would timeout a lot, doing installs/updates would fail straight away, etc). When I turned it off, I got better speeds and the connections were reliable.
Turn fast dormancy off:
1. In dialer - *#9900#
2. Select Disable fast dormancy
Click to expand...
Click to collapse
Thanks, will try. what does fast dormancy do?
Found this as well
http://forums.whirlpool.net.au/archive/1713536
Looks like it speeds up connection ramp up and down.
Found this on
http://forums.whirlpool.net.au/archive/1714413
****************** FIXED ******************
After contacting Samsung for an insane period of time (ended up on an international call to England i think... or now that i think about it could have just been some English guy in Aus lol) I have got an official explanation and confirmation that this issue is being looked into for KE8 (but it appears that KE8 has been launched in India already so it might be KE9).
*disclaimer*
I am no expert on mobile technology this in-depth however the (probably very) dumbed down version the Samsung guy told me was this;
*end disclaimer*
The problem stems from the fact that this phone has 3 forms of data connection, 3G, HSDPA, and HSPA+.
3G is what we have all had since 3/Telstra launch 10 years ago.
HSDPA is the 7.2mbps connections that we got after that.
HSPA+ is the full fledged 42mbps Next G stuff that only Telstra has.
The problem is, when you are just using the phone as "a phone" it idles on a 3G connection to save battery and when you initiate a data connection it flicks on to the higher connection protocols for better speed.
What is supposed to happen when you initiate the data connection is the phone checks for H+ connection, then for H and then finally 3G. For some reason if you arent with Telstra or are in an area without HSPA+ the phone gets hung up for too long attempting to initiate the H+ connection and refuses to drop back to H!
Also, even if it does give up on H+ it then has an issue with falling back to 3G. Resulting in the problem that if it cant get H+ or the tower is too flooded for a H connection you get absolutely nothing until you restart the data mode within the phone, renegotiates with the tower and BAM, you are back in business.
So... there are 5 fixes;
1. Wait for KE9 (or what ever firmware fixes the modem timings etc)
2. Get a Telstra sim and never leave an area that has H+
3. Turn off/on data mode whenever it happens
to which i told him they were stupid answers and completely unacceptable, but then he came out with this complete gem!
4. using service code *#301279# you can turn off HSPA+ completely forcing it to start the data connections on HSDPA
5. using *#301279# again you can just turn off HSPA+ and HSDPA meaning it instantly starts downloading the data on 3G without delay
Now yes, i thought... great... ive bought this $779 phone that has all the latest and greatest technology and I cant even use it! But, I did some testing!
First of all my normal sim is Vodafone so turning off HSPA+ is an obvious one for me, im never going to get it so why bother. So now that the phone only attempts to get a connection with HSDPA the need to turn off and on data connection was getting more and more rare but still having the problem (i have a feeling that is due to congestion?). So i bumped it down to 3G only and it works perfectly 100% of the time!
The point of these faster connection protocols is speed so i did testing.
Vodafone sim, 4 bars of signal in the middle of a shopping centre.
HPSA+ turned on = 4mbps down, 1mbps up
HSDPA turned on = 4mbps down, 1mbps up
3G only = 3.5mbps down, 1mbps up
did this over and over and over again and to be perfectly honest, im willing to lose 500kbps to make sure that data always works and if you are just doing general web browsing the time it takes to initiate the HSDPA connection wastes more time than the slightly slower speeds with 3G does.
Now obviously this only works fine in my situation, if you are with Telstra and going from HSPA+ down to 3G means going from 20mbps to 3... i would be pissed. But for the rest of the country you are talking about a loss of less than 1mbps so in real world situations with just small amounts of burst data its fine
TLDR; Try and go online and the 3G up arrow lights up but never actually downloads anything
Dial: *#301279# – Change HSPA revision – Release 5 HSPDA only
test, if still a problem
Dial: *#301279# – Change HSPA revision – Release R99 HSPA off
Your welcome, Peace out!
dusty_nz said:
Found this on
http://forums.whirlpool.net.au/archive/1714413
****************** FIXED ******************
After contacting Samsung for an insane period of time (ended up on an international call to England i think... or now that i think about it could have just been some English guy in Aus lol) I have got an official explanation and confirmation that this issue is being looked into for KE8 (but it appears that KE8 has been launched in India already so it might be KE9).
*disclaimer*
I am no expert on mobile technology this in-depth however the (probably very) dumbed down version the Samsung guy told me was this;
*end disclaimer*
The problem stems from the fact that this phone has 3 forms of data connection, 3G, HSDPA, and HSPA+.
3G is what we have all had since 3/Telstra launch 10 years ago.
HSDPA is the 7.2mbps connections that we got after that.
HSPA+ is the full fledged 42mbps Next G stuff that only Telstra has.
The problem is, when you are just using the phone as "a phone" it idles on a 3G connection to save battery and when you initiate a data connection it flicks on to the higher connection protocols for better speed.
What is supposed to happen when you initiate the data connection is the phone checks for H+ connection, then for H and then finally 3G. For some reason if you arent with Telstra or are in an area without HSPA+ the phone gets hung up for too long attempting to initiate the H+ connection and refuses to drop back to H!
Also, even if it does give up on H+ it then has an issue with falling back to 3G. Resulting in the problem that if it cant get H+ or the tower is too flooded for a H connection you get absolutely nothing until you restart the data mode within the phone, renegotiates with the tower and BAM, you are back in business.
So... there are 5 fixes;
1. Wait for KE9 (or what ever firmware fixes the modem timings etc)
2. Get a Telstra sim and never leave an area that has H+
3. Turn off/on data mode whenever it happens
to which i told him they were stupid answers and completely unacceptable, but then he came out with this complete gem!
4. using service code *#301279# you can turn off HSPA+ completely forcing it to start the data connections on HSDPA
5. using *#301279# again you can just turn off HSPA+ and HSDPA meaning it instantly starts downloading the data on 3G without delay
Now yes, i thought... great... ive bought this $779 phone that has all the latest and greatest technology and I cant even use it! But, I did some testing!
First of all my normal sim is Vodafone so turning off HSPA+ is an obvious one for me, im never going to get it so why bother. So now that the phone only attempts to get a connection with HSDPA the need to turn off and on data connection was getting more and more rare but still having the problem (i have a feeling that is due to congestion?). So i bumped it down to 3G only and it works perfectly 100% of the time!
The point of these faster connection protocols is speed so i did testing.
Vodafone sim, 4 bars of signal in the middle of a shopping centre.
HPSA+ turned on = 4mbps down, 1mbps up
HSDPA turned on = 4mbps down, 1mbps up
3G only = 3.5mbps down, 1mbps up
did this over and over and over again and to be perfectly honest, im willing to lose 500kbps to make sure that data always works and if you are just doing general web browsing the time it takes to initiate the HSDPA connection wastes more time than the slightly slower speeds with 3G does.
Now obviously this only works fine in my situation, if you are with Telstra and going from HSPA+ down to 3G means going from 20mbps to 3... i would be pissed. But for the rest of the country you are talking about a loss of less than 1mbps so in real world situations with just small amounts of burst data its fine
TLDR; Try and go online and the 3G up arrow lights up but never actually downloads anything
Dial: *#301279# – Change HSPA revision – Release 5 HSPDA only
test, if still a problem
Dial: *#301279# – Change HSPA revision – Release R99 HSPA off
Your welcome, Peace out!
Click to expand...
Click to collapse
THIS IS A GREAT POST (even if it is a repost from whirlpool)!
So many people appear to be having this issue (including myself on O2 UK) where the data connection is stalling.
That code (*#301279#) is a gem.
Whilst I am certainly not happy that Samsung have released this phone with such a massive issue (telling you to wait until KE9 for a fix is really quite terrible!), I would rather have this fix in the meantime whilst waiting for the new firmware.
I have just disabled H/H+ by selecting 'Release 99 HSPA off' and my stalling issues have disappeared. Furthermore, my down speed is still 1.5 Mbps and upload speed is also 1.5 Mbps. I am more than happy with that speed. As the quoted post states, if you want more than this speed, this solution will not be good for you.
Thanks for posting this dusty_nw, this has been bugging me for weeks.
dusty_nz said:
Thanks, will try. what does fast dormancy do?
Click to expand...
Click to collapse
http://forum.xda-developers.com/showpost.php?p=14457802&postcount=8
If you have it enabled it will fall from H to 3G in 7 seconds when connection is idle, otherwise in 30 seconds. 7 seconds are to short it will lose time and battery renegotiating to H to often. Ex: when you read your rss feed it will renegtiate higher speed for every article you read, very annoying.
Click to expand...
Click to collapse
this should be stickied, fixed my issues i had on optus the connection would continually change from H, and 3g and stall i just disabled all except 3g and now its perfect and very quick great post!
One thing i did on mine with Telstra is change the APN from Telstra.wap to Telstra.internet made the internet feel better. Also got much better upload and download speeds.
Sent from my GT-I9100 using XDA Premium App
May be a sillt question but.
I used the stock dialer and put *#301279# in
Menu popped up.
Used my finger to press "[2] Change HSPA Revision"
Pressed "[2] Release 5"
Goes to menu with two options of which none seem to do anything when pushed.
Went back to strat of menu and selected "[1] Release R99"
Same options and none can be clicked.
So am I not doing this right? Have the changes been made with no signs or message? If they have changed how do I get them back?
I expected the option to change to visually say its "off" or something.
Although no message came up it appears my phone is staying in 3g so maybe it worked... Although I am in low reception visiting the country side so maybe they don't have H or H+ anyway....
If I selected the first option does this restrict data to 3G?
Select 2nd option for H?
or Select 3rd option for H+ or unrestricted?
Is this how its works?
Edit: I have now found it works like I thought. The screen after I click either of the options then shows what is active and is the confirmation in a way. I jumped on the forum a little too quick......
Hi. I've book marked this because I get this issue thanks.
However it is worth noting that difference between 6 and 5 is only hsupa which is upload. So you wouldn't expect change in download speeds changing that going back to 3g of course affects both directions.
tjjensen23 said:
One thing i did on mine with Telstra is change the APN from Telstra.wap to Telstra.internet made the internet feel better. Also got much better upload and download speeds.
Sent from my GT-I9100 using XDA Premium App
Click to expand...
Click to collapse
WOW!!!! I just switched over.. mine use to max out at about 8Mbps, but my last test before the swap was 6.7Mbps... switched over and i tested 10Mbps and then 11mpbs!!
gunigugu said:
WOW!!!! I just switched over.. mine use to max out at about 8Mbps, but my last test before the swap was 6.7Mbps... switched over and i tested 10Mbps and then 11mpbs!!
Click to expand...
Click to collapse
Telstra.iph works best for me in Perth.
I use a SGS2 (bought in Europe through Expansys) on Telstra since 2 months now, without any issue. I used several firmwares and kernels since then (not to test, just to update: KE7, KG2, KG3), all behaved the same way.
I tried two different APN (telstra.iph and telstra.wap), both gave me the same kind of speeds (quite good, except some times in the middle of the day).
I never found the datas to create the telstra.internet APN (they do not seem to be on ausdroid). Could someone point me to them?
As an aside, I've just finished testing the I9000TDUKF4 modem (yes it works!), if Telstra did actually have tweaks made as they claim, there was no discernible difference on Telstra's NextG using their 'T' version KF4 modem and a stock KG3.
Any changes if any must be on the hardware level or via software set tweaks, the modem really didn't make any difference at all to my download speeds.
For those wanting to replicate the experiment or muck around I've uploaded the Telstra 'T' variant KF4 modem here: http://www.multiupload.com/VKPFYPURD5
asgard said:
As an aside, I've just finished testing the I9000TDUKF4 modem (yes it works!), if Telstra did actually have tweaks made as they claim, there was no discernible difference on Telstra's NextG using their 'T' version KF4 modem and a stock KG3.
Any changes if any must be on the hardware level or via software set tweaks, the modem really didn't make any difference at all to my download speeds.
For those wanting to replicate the experiment or muck around I've uploaded the Telstra 'T' variant KF4 modem here: http://www.multiupload.com/VKPFYPURD5
Click to expand...
Click to collapse
Thanks for this, I just stumbled upon this thread, messed about with a few settings and getting much better use out of NEXT G
Cheers
I was looking in the Samsung whirlpool forums for a separate issue but came across a possible solution for a problem I've had on my Atrix since day one here in Australia.
Problem:
When I connect to data, the upload arrow will get 'stuck' and time-out forcing me to restart my phone / toggle airplane mode to gain data again
My Question:
Is it possible for someone to track down the service code that allows me to disable/change HSPA revision numbers for the Motorola Atrix? (see proposed solution for the codes needed)
Any help would be greatly appreciated! Infact I'd probably paypal you some money as soon as I get it since this has been such an outstanding issue for so so long for me!
- DarkRyoushii
Proposed Solution from Samsung for Samsung Devices:
****************** FIXED ******************
The problem stems from the fact that this phone has 3 forms of data connection, 3G, HSDPA, and HSPA+.
3G is what we have all had since 3/Telstra launch 10 years ago.
HSDPA is the 7.2mbps connections that we got after that.
HSPA+ is the full fledged 42mbps Next G stuff that only Telstra has.
The problem is, when you are just using the phone as "a phone" it idles on a 3G connection to save battery and when you initiate a data connection it flicks on to the higher connection protocols for better speed.
What is supposed to happen when you initiate the data connection is the phone checks for H+ connection, then for H and then finally 3G. For some reason if you arent with Telstra or are in an area without HSPA+ the phone gets hung up for too long attempting to initiate the H+ connection and refuses to drop back to H!
Also, even if it does give up on H+ it then has an issue with falling back to 3G. Resulting in the problem that if it cant get H+ or the tower is too flooded for a H connection you get absolutely nothing until you restart the data mode within the phone, renegotiates with the tower and BAM, you are back in business.
So... there are 5 fixes;
1. Wait for KE9 (or what ever firmware fixes the modem timings etc)
2. Get a Telstra sim and never leave an area that has H+
3. Turn off/on data mode whenever it happens
to which i told him they were stupid answers and completely unacceptable, but then he came out with this complete gem!
4. using service code *#301279# you can turn off HSPA+ completely forcing it to start the data connections on HSDPA
5. using *#301279# again you can just turn off HSPA+ and HSDPA meaning it instantly starts downloading the data on 3G without delay
Now yes, i thought... great... ive bought this $779 phone that has all the latest and greatest technology and I cant even use it! But, I did some testing!
First of all my normal sim is Vodafone so turning off HSPA+ is an obvious one for me, im never going to get it so why bother. So now that the phone only attempts to get a connection with HSDPA the need to turn off and on data connection was getting more and more rare but still having the problem (i have a feeling that is due to congestion?). So i bumped it down to 3G only and it works perfectly 100% of the time!
The point of these faster connection protocols is speed so i did testing.
Vodafone sim, 4 bars of signal in the middle of a shopping centre.
HPSA+ turned on = 4mbps down, 1mbps up
HSDPA turned on = 4mbps down, 1mbps up
3G only = 3.5mbps down, 1mbps up
did this over and over and over again and to be perfectly honest, im willing to lose 500kbps to make sure that data always works and if you are just doing general web browsing the time it takes to initiate the HSDPA connection wastes more time than the slightly slower speeds with 3G does.
Now obviously this only works fine in my situation, if you are with Telstra and going from HSPA+ down to 3G means going from 20mbps to 3... i would be pissed. But for the rest of the country you are talking about a loss of less than 1mbps so in real world situations with just small amounts of burst data its fine
TLDR; Try and go online and the 3G up arrow lights up but never actually downloads anything
Dial: *#301279# – Change HSPA revision – Release 5 HSPDA only
test, if still a problem
Dial: *#301279# – Change HSPA revision – Release R99 HSPA off
Your welcome, Peace out!
Source: http://whrl.pl/RcMGa5
Click to expand...
Click to collapse
Didn't Atrix radios from stone age have this disabled? I'm not sure though, I didn't participate in here back then; maybe a forum elder can comment on it.
Dumb question but did you try those codes (the numbers only) like this *#*#number#*#*?
sent via tapatalk from my CM7 Atrix
*#*#4636#*#* gets you into some phone options. From there you can select a bunch of options. Not sure if there is anything in there you're looking for.
the codes in the *#*# format doesn't work, it just deletes the number when I finish typing it.. and the other menu 4636 doesn't have the options I'm looking for but thank you both for your suggestions
So in my area there is a very weak signal of LTE. On my old LG G2 I got .5 megabits on LTE but 6 on HSPA.
On the LG g6, I changed the apn to [email protected] but I just lose connection, however the phone toggles to UMTS. So when I swap back to any other apn (phone or nextgen) it stays on HSPA for a little while. I get 1 megabit dl/ .05 upload on LTE, but 6 megabits on HSPA with around 1.5 on upload.
AT&T is very obnoxious in their software and I see no way to disable LTE. When I try entering the code *#2683662# and going to diagnostic, it kicks me out saying it is not supported on this device.
I've also tried *#546368#*871# and I can go to Field Test > Modem Settings >
But there is no rat selection, just engienering mode and pdp settings, neither of which help me.
Anyone got any ideas? It seems unreasoanble that they are not allowing the option to disable LTE when it slows down my performance significantly.
For reference the dbm on HSPA is -91 while on LTE it's -121. I know they are not directly comparable, but when the absolute number in signal strength is that different there's a problem. At the very least the phone could be more aggressive to switch, but it isn't. I believe I am connected to 1900mhz on LTE, on HSPA I can't tell.
https://stackoverflow.com/questions/25319129/how-to-change-preferred-network-type-over-adb-android
I found this on Stack Overflow. It's been a couple months since your post, so this might be pointless - but if you're still looking, you could try this. It seems odd that that menu would be disabled on our phone.
Good luck
I'm on Sprint, and while at work and one path home for some reason my phone refuses to stop roaming. Setting it to home only vs. automatic does nothing. Disabling and rebooting does nothing. Do I seriously need root just to do this? I'll stand next to a window outside where there is very much plenty of LTE coverage from Sprint and I'll reboot and cycle airplane mode two or three freaking times before the stupid thing stops roaming. The most frustrating thing is when it does actually work, it has the best LTE reception I've ever seen. If it would just...freaking connect to the right one...
I have a Pixel XL and my wife has a Pixel, both on Sprint's network. They will refuse to connect to 4G or LTE signal. Will be in the most populated area of Portland Oregon and be stuck on 3G or slower. There are times where we have no network, our Android Auto won't work, our GPS won't work, and our music will stop streaming as we're driving down the major freeways in the Portland metro area.
I have no idea what to do other than just go get a Samsung.