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Hello people!
I just got 2 days ago a brand new Samsung Galaxy S II I9100.
To my disgrace the bottom microphone isn't working at all in any circumstances.
I tried to increase volume levels as noted by some users in service menu, updated to KG3 (2.3.4), hard reset,... none of this changed a bit.
I checked that top microphone works recording a video, talking and then putting a finger over it and it stopped recording any sound at all.
Could this be a software issue? or my bottom mic is dead from factory?
Shall I try to open my phone and check for the mic not being visibly broken? There's a seal that will break if I open it and could not return to Samsung to ask for repair?
Please help, I'm very frustrated.
EDIT: Playing with the sound recorder app and literally shouting to the little hole with the top microphone hole bloked seams to record slightly. It may be alive, but the volume in all applications and calls isn't recording anything of use. I tried again to change all volume settings in service menu and nothing changed.
Sounds like a Hardware issue. I wouldn't open the phone up though, you will invalidate your warranty.
I think you are going to have to send it back for repair/exchange.
Send it back for an exchange
dreamer_es said:
Hello people!
I just got 2 days ago a brand new Samsung Galaxy S II I9100.
To my disgrace the bottom microphone isn't working at all in any circumstances.
I tried to increase volume levels as noted by some users in service menu, updated to KG3 (2.3.4), hard reset,... none of this changed a bit.
I checked that top microphone works recording a video, talking and then putting a finger over it and it stopped recording any sound at all.
EDIT: Playing with the sound recorder app and literally shouting to the little hole with the top microphone hole bloked seams to record slightly. It may be alive, but the volume in all applications and calls isn't recording anything of use. I tried again to change all volume settings in service menu and nothing changed.
Click to expand...
Click to collapse
So, it is the top or the bottom microphone that is not working? Your post indicated at the start that the bottom one was not working and then in your edit you said the top one was not recording.
Are you able to make standard voice calls? If you are, then the microphone is working. The bottom microphone is meant for voice, the top microphone is for noise cancellation. So the top microphone does not record anything.
No, you got me a little wrong or I messed my explanation.
The top microphone is working because I managed to record sound making a video and then blocked it with a finger to check if it was it with which the phone was recording, and yes was the top which was working because no sound was recorded after blocking the top microphone.
I'm not able to do phonecalls as it's the bottom one not recording any sound.
I played with the sound recorder app and only when I really shout at the hole of the microphone get my voice recorded slightly.
I tried to bump up the values of volume in service menu that some users comment, but anything improved.
Any ideas of what other option do I have other than take it to Samsung's technical support?
I also will have to reset the custom rom flashing counter before, don't you think so?
Hi Dreamer, have what sounds the same issue. I have just gotten it back from repairs for an issue with battery consumption. Think it was a faulty battery. They reflashed it back to something original, and after I flashed it back to the latest lightning, 4.2 or something I've had the problem. I've tried flashing it back to a more original rom, and back to 2.3.3 ... other kernels as well. No luck. It used to work brilliantly though ...
One more thing ... Like I described in this question, I have the same thing, BUT when I initiate a call with the headset, sound quality through the headset is GREAT. But if I during the call disconnect, and reconnect my headset, sound pickup is CRAP even through the headset, that worked a second ago! Do you get that too?
http://forum.xda-developers.com/showthread.php?t=1199252
Hi Larswa!
I also used the headset in the search for making a few calls, it seemed to work OK until I used with noise ambience, then it was almost inaudible by me, to low volume even at the top volume.
Now it's in an official repair store, I'll call them tomorrow to see if I can pick it up. I'll update with the status.
So, after changing the peripherals the problem was still there and was sent to a higher repair centre to check the motherboard.
Still waiting, now two more weeks minimum.
Omg im having the exact same problem did exactly everythig u did let me know asap what they tell you i dnt have a warranty so im praying i dnt have to send it to get fixed myself and end up payin my arm & leg
ALEXANDRA
Sent from my GT-I9100G using xda app-developers app
I don't know, but opening up your phone by yourself after 2 days is going to brake your 2-year guarantee from Samsung...
Just bring it back to Samsung or an official retailer, it may save you some money...
Oh crap, i didn't read the whole thread...it's already solved...
Sent from my GT-I9100
Hello guys! My loudspeaker suddenly stopped working few weeks ago. I know the cause, and I am pretty sure it is hardware related.
Here is the story:
I installed this ROM (don't think it's important). It worked fine for about a month. The sound volume was lower than MoKee or MIUI, so I started searching for some solution.
I followed a guide similar to this to boost volume, and it worked!
Although I read in the post to not set the value over 95 (to avoid damaging speakers), I decided anyway to set it to 100, because I didn't think that could happen. Sound was very loud, and I was very happy.
Next morning, alarm screamed very strong, but suddenly stopped ringing. I realized my mistake, loudspeaker is completely mute since then.
Earpiece, headphones, microphones work, everything works except loudspeaker.
I hoped so much that was software. I formatted and installed some other ROMs (MoKee, MIUI, CM12) but still no sound. Then I restored a previous MoKee backup (taken when sound worked) but no success. Unfortunately it's a hardware thing.
I bought a new loudspeaker, learnt from YouTube how to open the Note, and replaced it. Still no sound.
Then I tested both loudspeakers (the original and the one I bought) and they both emit sound when attached to an external source (jack plugged to mp3 player). So the problem is not in the loudspeaker itself!
My knowledge ends here.
How can sound stop working by simply raising a software value? But above all, how can the loudspeaker work correctly, but not when placed into the phone? Is there another component that can be damaged in abovementioned way? If so, can that component be replaced?
I hope somebody could share some knowledge to help me solve the problem, or at least point to the right direction. Thanks in advance.
Open your Phone and look if something "looks" broken and make a picture for analysing. It can be not anything but more that just one piece that's broken.
(Sry for bad English, I'm from Germany)
OverBit said:
Open your Phone and look if something "looks" broken and make a picture for analysing. It can be not anything but more that just one piece that's broken.
Click to expand...
Click to collapse
I opened it many times today, but discovered nothing wrong or weird, although I'm not an expert so maybe I simply haven't noticed.
Will post picture as soon as I manage to take photo without phone
Yeah, its like taking a selfie with your phone on your phone without mirrors, only Chuck Norris can do that
(sry for bad English, I'm from Germany)
Some photos
I resurrected my old phone and took some photos. As I said, there's apparently nothing weird, nothing that appears burned or cut.
Here three photos (full phone, upper part, lower part) the loudspeaker contacts are highlighted.
I don't expect a hint on how to fix that (although I hope so much ) because I know this forum is meant for developers/modders/those working with software. My real question is:
Why after just altering value in mixer_paths.xml my phone is now mute? Can someone describe how the sound goes from the CPU to the loudspeaker? Is there something I can do?
udda90 said:
I resurrected my old phone and took some photos. As I said, there's apparently nothing weird, nothing that appears burned or cut.
Here three photos (full phone, upper part, lower part) the loudspeaker contacts are highlighted.
I don't expect a hint on how to fix that (although I hope so much ) because I know this forum is meant for developers/modders/those working with software. My real question is:
Why after just altering value in mixer_paths.xml my phone is now mute? Can someone describe how the sound goes from the CPU to the loudspeaker? Is there something I can do?
Click to expand...
Click to collapse
I did the exact same thing. I replaced the loudspeaker just like you. My sound still doesn't work. I have done a complete factory reset and tried new roms and nothing works.
tripper22 said:
I did the exact same thing. I replaced the loudspeaker just like you. My sound still doesn't work. I have done a complete factory reset and tried new roms and nothing works.
Click to expand...
Click to collapse
My friend device redmi note 3g got same problem.. tired change with new rom.. new speaker..and factory reset that all not work..so open the case..and discovered .the problem came from cpu/chip . coz mtk chipset camera n sound came from cpu..
Hi Guys
I have exactly the same problem with my Xiaomi Mi3. After display replacement lound speaker stopped working. While I had broken display (just the touch screen, dispay was fine) loudspeaker worked fine (I cannot switch off alarm, even shut down the phone)
I bought new speaker, but sound still doesn't work. Do you think that it is comming from CPU? It is possible but I don't think so, because everything works fine via earphones or bluetooth speaker.
Did you find any solution?
tripper22 said:
I did the exact same thing. I replaced the loudspeaker just like you. My sound still doesn't work. I have done a complete factory reset and tried new roms and nothing works.
Click to expand...
Click to collapse
nokovica said:
Hi Guys
I have exactly the same problem with my Xiaomi Mi3. After display replacement lound speaker stopped working. While I had broken display (just the touch screen, dispay was fine) loudspeaker worked fine (I cannot switch off alarm, even shut down the phone)
I bought new speaker, but sound still doesn't work. Do you think that it is comming from CPU? It is possible but I don't think so, because everything works fine via earphones or bluetooth speaker.
Did you find any solution?
Click to expand...
Click to collapse
I tried many other ways, none of them worked. I ended up buying a small BT speaker and carrying always with me.
In my case I learned in the worst way that excessive software amplification can burn audio chip. I replaced EVERY replaceable part (speaker, USB/speaker lower board, main ribbon cable, maybe others I don't remember) with no success.
@tripper22 I think you have no options. If you did my same steps, sadly your sound is lost. I have not yet replaced my phone only because there was a recent increase in development, and many custom ROMs to flash, but I will probably change that phone sooner or later.
@nokovica My sound from earphones or bluetooth is working too. I remembre reading that the audio amplifier is in a separate chip.
Anyway, your problem looks like a HARDWARE issue, since you didn't played with system configuiration. This is easier to fix (if it's fixable, of course).
If you did the replacement, you could check twice if some ribbon cable went damaged. You could try turning on your phone while open (remove back panel and expose board and cables) and see if works this way. You could check with a multimeter wether some signal (albeit small) come to the buzzer. In my case I discovered that a little signal (2-5 mV peak) reached the buzzer, but wasn't enough to make a sound. Rechecking after some months revealed that even that little signal is now gone (maybe sound chip damaged further).
If someone else did the replacement (hopefully Xiaomi assistance) it's their fault, and you can usually ask for repair for free.
Mi3 Loud Speaker Problem
@nokovica
Even I am facing the same problem with my Mi3 . After screen replacement ( touch + digitizer ) My loud speaker is not working , however phone speakar and mic is working perfectly fine , even the headphones too. I also detected one of the problem with Network Signals , if last for only few seconds and then it goes off , i tried placing many sims, but no luck . Can any one in the forum provide some solution to the Network Signals ?
even I have the same problem with my redmi note 3. I just opened back case, sub-board loudspeaker and re-assembled it. I didn't touch motherboard or any flex on upper side. Loudspeaker stopped working since then. Swapped with new part but it still doesn't work. Headphones and ear piece works fine. doesn't play music on bluetooth but hands-free works on bluetooth. how could have damaged audio chip on motherboard?? I barely touch it. didn't even unscrew it.
ilyasabdul said:
even I have the same problem with my redmi note 3. I just opened back case, sub-board loudspeaker and re-assembled it. I didn't touch motherboard or any flex on upper side. Loudspeaker stopped working since then. Swapped with new part but it still doesn't work. Headphones and ear piece works fine. doesn't play music on bluetooth but hands-free works on bluetooth. how could have damaged audio chip on motherboard?? I barely touch it. didn't even unscrew it.
Click to expand...
Click to collapse
Did you solve? I have exactly the same problem
I have faced with no audio (at all) with mi5s
couldnt call or answer (hanging phone)
speakers dont work
erarphone dont work
i flash several times the phone and reste factory it and no change.
i read somewhere thet it resolved with warming sound IC in mainboard.
have any body solution or explane to problem?
Has anyone dealt with a dead mic ?
One day out of the blue on 4.4 mic stoped working.
Installed L 5.1. beta 3 and the mic still seems dead (Calls and Google voice) HOWEVER in sound recorder the mic works (picking every single sound) ...
Further more installed the HiQ Mp3 recorder which apparently can use front and or back mic and it works in all configs .(front back and stereo)
Tried different values via engeenering mode with no luck ....
****** Apologies to all this post was misplaced in this forum *********
I guess I should replace the charging board alltogether however I am puzled that the recordings come out clean ......
Anyone with a similar experience ??
(btw sound on wired headset is fine ... bluetooth sound is broken I think due to beta since the bt headset and speaker I tried didnt work)
Phone is Jiauy S3A
Ok Results
The issue was a dead mic (low mic) or rather a near dead mic.
Replacing the mic (on the same board ) resolves the issue (note that you can use third party mics i used asamsung one)
Best test to realise where is the fault
Open the camera recorder and start recording
Close the top mic hole with your finger, start talking in the lower mic and in the end gently (very gently) blow towards the hole.
Repeat on the top hole with the lower hole closed
After that listen to the video
If there is a problem with a mic the voice might be heard but the blow will be almost inaudiable in the problematic mic.
I have exactly the same problem - mic works fine on sound recorder and on the video camera, but Google Voice Search and using the phone does not (I've tried your blow test and it's all fine). This surely cannot be a hardware fault, can it ?
I've tried updating to LL5.1 beta3, but same problem. I've fiddled with the audio settings in the engineering menu, using a variety of values, and turned off the noise reduction without any success.
Any ideas ?
clayts450 said:
I have exactly the same problem - mic works fine on sound recorder and on the video camera, but Google Voice Search and using the phone does not (I've tried your blow test and it's all fine). This surely cannot be a hardware fault, can it ?
I've tried updating to LL5.1 beta3, but same problem. I've fiddled with the audio settings in the engineering menu, using a variety of values, and turned off the noise reduction without any success.
Any ideas ?
Click to expand...
Click to collapse
Google voice was the main indicator that the mic was bad ....
Do the blow test again and try as "gentle" as possible and then compare the results, if the uper mic is louder then then mic is dead or nearly dead.
Most probable that you ll need to change your mic
Thanks for your help - can you provide a link to the replacement mic you used (or did you use one from an old phone) - and is it easy to replace ?
Unfortunately I did go to a service shop for the repair, so I dont have a model number, all I know is that he proposed two different types, one was a noname and the other one was made by samsung (so my guess is that any samsung service center can sell you one) .
The process took about half an hour, unsoldering the old mic and soldering the new and the cost was 10 euros ( around 11 USD)
Sorry I couldnt be any more helpfull on that.
I found that, after video recording with stock camera app, main mic stop working for calls. only upper mic working. you can test it with 2 phones in both hands. but I was find simple solution: many people holding phone when taking pictures so the controls are on right side. but if you turn you phone so the shutter button will be on left side, after video recording, main mic still working!!! btw. if you like to take a shoot with control button on right side, just after you finished, turn your phone for 180° and make one more shoot, just to save your main mic for calls. no reboot needed after this action. tested on many roms, KK or LP, happend with all roms and stock camera. so problem is with stock camera app and sensor that give the information to phone to disable main mic.
Well mine was definitely a hardware fault - got a replacement lower board (USB/mic/speakers) and replaced it myself - all good again.
I think i've got the answer. The lower mic is broken for some of us. When we got to the camera app and take a video and turn the phone around it will indeed change the mic and then will use the upper one (still working) in future calls. This is why you can then be heard after when you call someone, but you'll be using the upper mic and the lower mic is still broken. Once your reboot you have to redo this. I'd like to buy a new board (usb + mic) but we cannot find any on internet anymore. Except some sellers on Ebay who are selling it from 150 dollars to 900 dollars (no joke). I guess i don't have much solution except doing that trick and use the upper mic and then try not to reboot the phone.
Greetings,
Having an issue with my 6P. Stock firmware, running the May build, bootloader is unlocked but never rooted or anything. It's apparently been going on for 3 weeks without my knowing. Whenever I take videos, be it with the Google Camera app or any 3rd party app, I have audio problems. During playback I will just hear muffled static. However if I blow on the Mic on the rear of the phone, I can hear blowing noises. No other audio at all no matter if I scream or play loud audio towards the Mic. However, I can use Google Now voice recognition just fine, likewise audio in phone calls is reported crystal clear (at least no problems!) from the caller on the other end.
I have already tried clearing cache on the phone hoping it may be a software issue, I have no tried factory reset and wipe yet but will this afternoon and report back. I'm hoping it's a software error, but aware it may be a hardware issue. Has anyone had anything similar? If so, how was it resolved?
Confirmed hardware issue with microphone. Receiving replacement from Google. Factory restore didn't do anything.
I am familiar with how many people are dealing with microphone sound issues on their 6P, however mine is a little bit different. My phone had "slight" liquid damage that was repaired by replacing a few parts and drying out. Everything on the phone has been working 100% except for an issue with the microphone.
Initially, there was no sound being recorded on the phone at all, and so I decided to try replacing the daughterboard on the bottom of the phone (where one of the microphones is). Immediately I had sound being recorded again!
However, I have found that I will record sound only from a few particular instances.
This is what works:
Phone call microphone (not speakerphone)
General voice recording apps
Google Now / Assistant
This is what doesn't work:
Camcorder microphone recording
Speakerphone microphone
Hangouts / Duo video calling (will work if i set to 'headset' speaker as opposed to speakerphone)
I am assuming it has something to do with the other microphones on the device, whether they are failing or it has something to do with the noise canceling effects.
Has anyone experienced an issue similar to this on this device (or other devices) and found a solution?
The only other option would be to replace the entire motherboard that contains the other microphone (which happens to be about a $200 part, with new EVERYTHING)
Short of removing and resoldering a replacement 'mic' on that board, is there any software solutions?
I love this phone dearly, and it's especially sad that I cannot even record video of my baby daughter with sound.
Any help would be appreciated!
Thanks,
Nathan