Galaxy S5 won't turn on - Galaxy S 5 Q&A, Help & Troubleshooting

Hi,
unfortunately I have a problem with my Galaxy S5 running CM.
Some days ago, the power button got stuck in the case so that it was pressed for quite a long time. When I tried to turn the phone back on it only showed the logo for a while, vibrated and rebooted.
I tried to boot the phone in safe mode which didn't help and then in 'transfer mode' (sorry, I don't know the right term. I think it's the mode where I transfer a custom ROM). The latter without connecting to a computer so it said something like 'transfering, don't turn off' for a while. Eventually, I had to turn off the phone cause nothing happened.
Now, when I try to boot the phone it just vibrates and stays black. Not even a LED flashes. When I connect it to my PC it vibrates and the PC recognizes something but doesn't show any connected hardware. It just installs a driver.
People at a repair store said the screen is dead but I don't really believe it because there was no physical damage of any sort.
Is there a way to repair my phone?

If you turned it off mid flash you have no ROM. There's nothing to boot. Use volume up, power and home while booting. Load recovery. Flash the ROM and don't stop it. If it doesn't work get a different ROM and try again

Related

help i9000 after flash, doing loop of at&t logo, can not enter download mode,

help i9000 after flash, doing loop of at&t logo, can not enter download mode,
when plugged in screen goes black.
!! if anyone can help please do not hesitate, mostly appreciated.
Try to hold the Down+Menu+Power combination while INSERTING the battery into the device.
i try that seem to have no response and when unplugged from usb it loop at&t logo
or plugged in usb screen goes black and no response seem from pressing buttons
I had a similar problem as most phones in Canada seem to have Download/Recovery mode disabled, and here is what worked for me.
Grab something like One Click Un Root (all models), and click one click un root (obviously phone has to be on and plugged into the computer).
This should automatically reboot you into Recovery Mode!
All you have to do is "wipe data/factory default" or something like that (should be the third option).
As it states, you will loose all your data, but at least you will have a functionning phone!
did it work?
Hi. I have similar problem. Can anybody give instruction what can I do?
I have this problem too. Please help somebody
Add me to the list. Bell Galaxy S, went to unlock my phone the screen went black. Now it will not boot into the OS, the galaxy S splash screen displays then nothing. The menu and back button light up, thats all. ****[email protected]@
I have not rooted or anything.
Of course my download mode does not work.. Going to try this one click root thing if I can find it.
NOT HAPPY
This is not working. Probably because the phone is not in USB debugging mode as I can't change it... Is there any other way to get the phone into recovery mode?
**** me
i had the same thing happen to me the other day with my bell galaxy s and my phone wont do the 3 button combo trick. i left my phone plugged in to a wall charger for a while until the back of the phone became a little warm. i pulled the battery and then left the power cord plugged in and put the battery back in. i held the volume down and enter button until the battery charging indicator showed up, then i also pressed and held the power button until the boot animation started (this is the blue moving swirl and music, not the galaxy s splash scree) and then i let go of the power button. it took a few attempts at this before it actually worked, but eventually it will go into download mode at which time you can open the odin app, then plug in the usb cable and flash your phone that way. it did seem to make a difference if the back of the phone (around the camera area) was warm. if i let go of the power button while the music was playing and the phone did not enter download mode i would keep all 3 buttons pressed until it shut down again, then i would only let go of the power button while the phone initiated the charging screen, then once the battery logo was displayed i would hold the 3 buttons again and would just keep doing this until it went into download mode. i have flashed it at least 5 times today and i have been able to do this each time.
i also had an issue where odin would not recognize my phone was plugged in and windows would show a message saying the usb device was not recognized. i left the phone plugged in and while in download mode i pressed the volume up, enter button and power button until the phone went blank and when the galaxy s logo showed up i let go of the power button and the phone would go into recovery mode and then the usb drivers would be installed. i would then do the 3 button combo for download mode and odin would work fine. it took several attempts but it does work. i hope this helps you guys
If I hold all three buttons the splash screen does not come on, it just keeps looping the Galaxy S logo until I let go of the power button....
xZeDgEx said:
If I hold all three buttons the splash screen does not come on, it just keeps looping the Galaxy S logo until I let go of the power button....
Click to expand...
Click to collapse
That's what mine did too, several times in a row and then it worked. For some reason it only works after the battery is charging for a bit and the back becomes warm. then it works at will
No luck. I am probably screwed getting it exchanged now too as I am passed the 14 days from Best Buy.
the on click thing doesn't work, if your phone is already bricked.
also it is not the phone's fault for not working, the phone was working properly before you tried the hacks.
whenever you do these kind of things you know you are entering into the "not supported" "not covered by warranty" zone.
in the worse case scenario, if you can no enter download mode to recover your phone, it'll be to take the phone back to bell and claim warranty on it, and prentent you don't know what happened to it.
xZeDgEx said:
Add me to the list. Bell Galaxy S, went to unlock my phone the screen went black. Now it will not boot into the OS, the galaxy S splash screen displays then nothing. The menu and back button light up, thats all. [email protected]@
I have not rooted or anything.
Of course my download mode does not work.. Going to try this one click root thing if I can find it.
NOT HAPPY
Click to expand...
Click to collapse
AllGamer said:
the on click thing doesn't work, if your phone is already bricked.
also it is not the phone's fault for not working, the phone was working properly before you tried the hacks.
whenever you do these kind of things you know you are entering into the "not supported" "not covered by warranty" zone.
in the worse case scenario, if you can no enter download mode to recover your phone, it'll be to take the phone back to bell and claim warranty on it, and prentent you don't know what happened to it.
Click to expand...
Click to collapse
Its my fault??
I did not hack my phone. Its not rooted, I did nothing to it.
By "unlock" I meant exactly that, unlock as in swiping the screen to unlock it.
The more I search the net the more posts I find of Galaxy S phones randomly bricking...
on the original message sounded more like you went to Unlock the phone, as in SIM unlock the phone using any of the tools available out there, and there has been already several people which had the same problem.
if you go back to Bell for an exchange, you better not use the word "unlock" rather use Swipe
as the message on the phone "swipe the screen to unlock"
there are no known issue about this causing the phone to brick.
if that is what happened to you, you should have started a new topic for people to help you, instead of hijacking the topic from the OP, as your issue is different from OP, the OP actually screwed up because he/she flashed the wrong ROM to the i9000
... anyways, Does it work if you reboot the phone?
I have rebooted the phone about 100 times. The phone crashed when I unlocked it to check a text I received. (not hacked). Has not booted up properly since. I have found many others with the same issue who have also not hacked/rooted/unlocked/ their phones.
Waiting on Best Buy to call me back. I am so pissed right now, I have been bragging to my friends and co-workers how awesome this phone is, one has already picked one up, I hope his doesn't brick too. Not recommending it to anyone anymore..
did you load a lot of MP3 to the phone?
can you boot into Recovery Mode?
in the recovery mode you can wipe the Cache and wipe the data
that should make your phone work normal again
it'll be best to open a topic to help you trouble shoot your interesting issue, as it's the first i've hear that you get a black screen after Swiping out of the lock screen
I can't get into recovery mode. I have tried every button combination I have found. I had about 2 GB of music on the phone. I also installed the Android SDK to try ADB, but since the phone is not in USB debugging mode it does not see it.
xZeDgEx said:
I can't get into recovery mode. I have tried every button combination I have found. I had about 2 GB of music on the phone. I also installed the Android SDK to try ADB, but since the phone is not in USB debugging mode it does not see it.
Click to expand...
Click to collapse
on the other topics relating to the 3 button not working.
have you tried the heating up method?
or the plugging the battery in, when all 3 buttons are pressed? (of course for this one you will need help from a friend, unless you are very skilled at keeping the 3 button on hold meanwhile able to slide in the battery in with out a 3rd hand)

Display shows Samsung title then goes black same when going into download mode.

First off I am running 4.2.2 on MF3 with root. I have no custom ROM, recovery or any other modules. This literally just happened 30 minutes ago. I've tried searching everything to no avail. My screen randomly went black (after setting it down for 15 seconds) and now it won't work. When I take out the battery and stick it back in the initial pop up is the Samsung name with an unlocked lock that says custom, this will pop up regardless if I press and hold the power button or do anything, which hasn't happened before. After that screen nothing happens as normal. I have tried to boot into download mode and I can get to the initial "WARNING" screen and then get into the download screen with the Android alien and before anything can happen it will go black. So this leads me to believe that is it either crashing or failing after the initial 20-30 seconds of boot sequence. I will also mention that when I have the USB cable plugged into both a computer and a wall outlet that it wont do anything even after i take out the battery and put it back in, try to boot into download, or just hold the power button. The computer won't even recognize that a device has been connected. When it is unplugged I can do what I previously mentioned. Please if someone can help me I would greatly appreciate it. I am really worried that because I have my device rooted I won't be able to take it in for warranty and get it replaced. Any help is greatly appreciated! Thanks in advanced!
Same happened to my phone
The exact same thing seems to be happening with my phone, however, my phone was not rooted. After installing KitKat (4.4.2) the phone was acting a bit weird and, all of a sudden, the screen went black. Can't turn it back on since then. The welcome screen comes up only after I put the battery in. After that it is completely unresponsive. I am also able to see the download mode warning before the phone goes off on its own, and the same thing happens for the recovery mode. I see the 'recovery booting' message, but then the phone turns off.
AT&T is has replaced my phone, but I wanted to get my data before sending the damaged phone back. As stated above, the phone is not recognized by my computer, so I can't access the data through USB. The guys at AT&T could not help me with the data recovery. If anyone could help me with this, I would greatly appreciate it.
D

Sprint S4 wont boot up, in any mode

I was headed home today and my Sprint Galaxy S4 shutoff. It would not come back on, so i removed the battery. When i reinsert the battery, my phone does a quick vibrate, then the white Samsung Galaxy S4 logo screen appears, then disappears, then thats it. Nothing else happens. I have tried different chargers, a different battery, tried download and recovery mode. Nothing has worked so far to get me any further. When i try to go into recovery, blue writing shows in the top left that says Booting Recovery, then it shuts off and nothing else happens. When i plug into a computer, the phone does not connect to the computer.
I am usually pretty good with anything to do with a phone, but this has me stumped.
I have not downloaded any new apps or any different roms or kernels anytime recently. My phone is rooted but still on the stock rom. This phone was rooted about a year ago when i got it, and as far as roms or programming or anthing, nothing has been done to it since then.
Does anyone have any ideas?
Ok so i was wrong, the phone will boot into download mode, but only for about 2 secs, then it goes blank and off again. So it seems like some sort of power issue with the phone itself, as in hardware. Not sure that there is too much that i can do about that, but does anyone have any ideas?
I just read something on here about Samsung having a bad batch of batteries. If I were you I would take my battery to someone that could test it to see if it is holding a charge.
Had the same issue. The dude at sprint said it was a bad update that went out but not sure how true that is due to the fact that i was running a custom rom and recovery. I was running clockword mod recovery and latest CM11 nightly. If you have the insurance I'd say bring it back and they should replace it.
Any fix?
I have just been experiencing this problem as well. My s4 was working fine then all of the sudden the power button would become very sensitive and would think I would want to turn the phone off. I would click the back arrow but the phone would still either turn itself off or reboot. Then it got worse and would get stuck in bootloops. Now I have to reinsert the battery every time for it to turn on. It gets to the samsung logo and then shuts off. I can get into recovery for about 2 seconds and then it shuts off as well. My s4 is not rooted at all. Can someone please help me? I really don't want to pay at least 70 dollars for samsung just to look at it.:crying:

[Black Screen] S3 neo, READ and suggestions are welcome.

Hello everyone,
I have an S3 neo, it's 6 months old. About 2 months ago i started checking in this forums, and then i flashed cm12, and started adding custom roms to my phone. Everything was well, phone was working fine, and so on.
One morning i woke up and my phone went off, and when i turn it on, it's black screen. I restarted few times, took out memory card, and poof it worked. Was all good.
I left it like that and next morning it happened again. And since then i tried all the ways, like take out battery, hold power button 1 min then try to turn it on after few minutes, and so on. Nothing worked. Pulling out memmory card or sim card didn't work either. It's like this for almost 2 weeks i can't use the phone.
I cant get in download mode or custom recovery i i don't know why it won't react on that. It turns on each time like normally, led notifiaction works, the lights on home and back button works, only screen is black. I can unlock it, and such things but cant see anything.
I even succesfully did a factory reset over play store from pc, but that didn't help either..
Biggest problem is that its under warranty but since custom rom i can't take it to service unless i have money to pay... which i dont
I have NEVER DROPPED it, it was never in water, and so on. Doesn't have a scratch at all.
It even has sound, and everything. Just freaking black screen ....
So what i am asking is if anyone here knows how to remove custom rom and custom recovery over pc,is it possible, without the screen? Any way to do it so i can get warranty back ? All i need is a freaking stock rom and stock recovery and a binary reset i guess. Just freaking would need screen to work for 5 mins eh....
If anyone has any ideas please post them, thanks..
Crazeh said:
Hello everyone,
I have an S3 neo, it's 6 months old. About 2 months ago i started checking in this forums, and then i flashed cm12, and started adding custom roms to my phone. Everything was well, phone was working fine, and so on.
One morning i woke up and my phone went off, and when i turn it on, it's black screen. I restarted few times, took out memory card, and poof it worked. Was all good.
I left it like that and next morning it happened again. And since then i tried all the ways, like take out battery, hold power button 1 min then try to turn it on after few minutes, and so on. Nothing worked. Pulling out memmory card or sim card didn't work either. It's like this for almost 2 weeks i can't use the phone.
I cant get in download mode or custom recovery i i don't know why it won't react on that. It turns on each time like normally, led notifiaction works, the lights on home and back button works, only screen is black. I can unlock it, and such things but cant see anything.
I even succesfully did a factory reset over play store from pc, but that didn't help either..
Biggest problem is that its under warranty but since custom rom i can't take it to service unless i have money to pay... which i dont
I have NEVER DROPPED it, it was never in water, and so on. Doesn't have a scratch at all.
It even has sound, and everything. Just freaking black screen ....
So what i am asking is if anyone here knows how to remove custom rom and custom recovery over pc,is it possible, without the screen? Any way to do it so i can get warranty back ? All i need is a freaking stock rom and stock recovery and a binary reset i guess. Just freaking would need screen to work for 5 mins eh....
If anyone has any ideas please post them, thanks..
Click to expand...
Click to collapse
I think you can boot to download mode or revovery. The LED notifi and backlight buttons won't turn on if you boot to download mode or recovery.
Just try to boot to...
1. download mode. Just press and hold for 2-3 seconds power + home + volume down
2. then wait 3 seconds. After that press volume up.
3. Connect your phone to pc, open odin and check if a device is connected.
4. If a device was found by odin - flash a ROM (stock or something else) and hope that this will fix the black screen problem.
Good luck!!
Hi, thanks for ur reply but... My phone turns on when i click home + volume down + power button. I hear sound, blue led notification and so on.......
But when turned on, when i connect to usb odin recognizes it, says connected, and when i try to install the rom i it takes really long and on the end i get fail..*attached the screenshot of fail) I guess because its not in download mode. Any other suggestions how i could get in download mode more?
More suggestions please?thanks
Anyone has any ideas ?
So what all i tried is
Remove battery, hold power button for 1-2 mins, let phone for few mins and turn it on. didn't work
I tried with adb,but usb debugging not on so cmd cant find my device
Only thing left i guess if someone has idea how to get in download mode in some other way or some program that doesnt reguire download mode but can flash rom and etc.
@Crazeh
Take it back to the nearest service center and act the dumb ("I don't know what is wrong with it")
I have done that many times
They are prob gonna call me and tell me to pay for fix
No one has any idea what else should i try ?
try link2sd app form play store. it has the option to boot to download mode. I think titanium backup has the feature also.
My screen is black so i can't do anything on it.....
try to disable ambient screen. report if problem persist
How should i disable ambient screen ? While i can't see anything on phone cause of black screen ?thanks for reply Rox
Anyone?
Crazeh said:
Anyone?
Click to expand...
Click to collapse
ok so i think your problem isn't due to any rom but hardware problem
power off your phone remove the back , look on the left you see a little trap , open it , now you see connector it is the one of the screen try to see if you can disconnect and reconnect it
power on your phone and see if it work :fingers-crossed:
Where is that little trap?
btw if i do this will i loose my warranty completely ?
Crazeh said:
Hi, thanks for ur reply but... My phone turns on when i click home + volume down + power button. I hear sound, blue led notification and so on.......
But when turned on, when i connect to usb odin recognizes it, says connected, and when i try to install the rom i it takes really long and on the end i get fail..*attached the screenshot of fail) I guess because its not in download mode. Any other suggestions how i could get in download mode more?
More suggestions please?thanks
Click to expand...
Click to collapse
If Odin recognizes it, it means it's in Download mode. The device has different interaction with the host over USB when it's not in Download mode.
I don't see the screenshot of the failure. It may be that something got broken in your hardware, so the flashing fails. There's a known issue with the S3 called "Sudden death syndrome", I don't know if it applies also to the S3 Neo, where some of the memory of the ROM fails suddenly. If that is the case (I'm not saying it is, but it might be), there's no fix other than replacing the hardware.
Odin doesnt go over setup connection. cant post screenshot bc im new to the site. btw im sure the phone is on but recognized in odin...

M30s does not boot - stuck at very first screen

Hi all,
my Gylaxy M30s rebooted itself yestarday, and now is stuck at the very first screen (the one showing "SAMSUNG Galaxy M30s" in the center and "Powered by android" at the bottom).
Vol down + power results in a reboot attempt (screen goes black, vibration), but the phone is stopping at the same screen again.
I am not able to turn the phone off.
Switching from Vol down to Vol up immediately when screen goes black does not enter recovery mode.
Vol down + power while charging sometimes leads to the charging symbol being shown on the screen, but without the percentage in the middle.
Charging over night did not help.
The phone cannot be connected to a Win PC.
Any suggestions what I can try?
Thanks,
Alchemist
Try volume down+volume up and while pressing those buttons, plug your phone into your computer. Tell me the results of that.
Nothing happening...
I mean trying those combinations immediately after using power+ volume down to reboot.
What did you do with your phone? Died suddenly when normally using?
Yes, phone died during normal usage.
Ah, I see - a screen comes up warning me that downloading a custom OS might harm the phone.
Also, the PC makes this "USB connected" sound when I then press Vol up, but I do not see a new drive connected, I think.
I am slightly optimistic now?
Press volume up.Then install Samsung usb drivers(search on Google)
Ugh, just wanted to do this, but now the phone is completely dead. No response to any button or charging. Will hang it on the charger for a few hours, but my optimism is gone...
OK, now it works again. I am in the screen with the colourfull stuff and the phone waits for some download.
Driver is installed on PC. Is there anything supposed to happen - the phone is still not accessible via PC, or is it?
Install Odin (search in Google 'odin samsung' and download)
Download stock firmware(android os) at www.samfw.com , after downloading you will see files like AP-M505xxxxxxx.tar.
Select, from the stock ROM AP-M305xxxxx.tar for AP in odin CSC-M305xxxxx.tar for CSC, and so forth then click start .
OK. All data will be lost, right? Is there some way to access the internal storage to rescue some files before flashing the new firmware?
Sorry to tell you that you cannot have data restored bad news for you sorry
Sorry. If you only see one file(make sure it is .tar or .tar.md5 file) after you extracted the .zip firmware, install it to the AP slot.
Any chance I could fix this issue with tools like dr.fone, UltFOne, ReiBoot?
I do not have any experiences with these - no idea if the just want to make money with desparate customers? ...
These could possibly brick your phones even more ( anyways flashing with Odin could also brick your phone). However, it in some cases can fix your device.
If you HAVE to have your data back and you don't mind paying, visit a service center and tell them: 'Hey my phone died and i HAVE to have the data back '.(I know, your warranty is expired probably, but they might still do the things for you with paying.)(if those stores closed during lockdown then I don't know any way to fix it.)
OK, another thing I have observed: The screen goes black after about 30 sec to 5 min when not charged - the shorter it was charged, the quicker the screen goes black. Buttons do nothing when screen is black. When reattached to charger, phone tries to boot and is then stuck at said screen - no button pressing needed for the phone to try to start. The longer the phone has been without charger, the longer it takes until the phone tries to boot.
Maybe it's just the battery that is dead - or would the phone with a dead battery boot normally when attached to charger?
If that is the case, open up your phone, put in a replacement battery, and try to boot up(yes, you need to. it will be a frustrating process.). Your phone could be having a faulty battery and nothing else, to cause this issue.
Im having the same problem mentioned above. The samsung service centre says to replace the motherboard which costs almost half the price of the actual phone..
Mystic_Jamdam said:
Im having the same problem mentioned above. The samsung service centre says to replace the motherboard which costs almost half the price of the actual phone..
Click to expand...
Click to collapse
Truth to be told: The guy in the repair shop opened the phone and wanted to change the battery - when he saw that water must have come into the phone, corroding the motherboard. So yeah, all data lost, but... no backup, no mercy. I now have set up a NAS for all computers and devices in our family... ;-)
If it really is a hardware problem then the quality must have been really bad.

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