Hey everyone so I have my zenfone 3 zoom for almost a week now. then I tried updating to nougat and after a few hours of usage a white line appeared at the bottom of the screen. I don't know what caused the problem but there have been a lot of users also saying that they have the same case. is it really replacing the phone the only way to solve the problem? thanks.
ASUS support on ZenTalk has been making people send their phones. They claim its hardware.
@chardie, out of curiosity, where did you purchase your Zenfone 3 Zoom?
This issue seems to be less frequent in the later releases, with the highest frequency in the Asian and Brasilian markets.
I think it'd be interesting to know if it's still affecting the units in the more recent markets, like the US and the few European countries where it was already released (France, Italy, Portugal, Spain and Germany - some through the ASUS store, others through vendors like Amazon).
It's one of the reasons I'm still not sure if I'll get this one...
I live in Brazil and got my phone in March. After a couple weeks I got the white line on the bottom of the display. Sent to Asus and got a replacement unit. Using for 3 weeks, updated to nougat and no problem at all. Speaking with the support they told me it was a hardware issue with the firsts batches of production and the issue is solved now.
skryptus said:
@chardie, out of curiosity, where did you purchase your Zenfone 3 Zoom?
This issue seems to be less frequent in the later releases, with the highest frequency in the Asian and Brasilian markets.
I think it'd be interesting to know if it's still affecting the units in the more recent markets, like the US and the few European countries where it was already released (France, Italy, Portugal, Spain and Germany - some through the ASUS store, others through vendors like Amazon).
It's one of the reasons I'm still not sure if I'll get this one...
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Click to collapse
Hi there I purchased it here in the philippines. I contacted with them and they will replace the phone maybe this week.
Has anyone here been offered to REPAIR instead of replacement?
Today I update my phone to nougat and I found same white line problem ..... How can I solved it ..... ???
SUJAN SN HW said:
Today I update my phone to nougat and I found same white line problem ..... How can I solved it ..... ???
Click to expand...
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Contact ASUS, get an RMA so you can send it in:
http://zentlkvl-web-02.cloudapp.net:31099/zentalk/thread-166729-1-1.html
Pender666 said:
I live in Brazil and got my phone in March. After a couple weeks I got the white line on the bottom of the display. Sent to Asus and got a replacement unit. Using for 3 weeks, updated to nougat and no problem at all. Speaking with the support they told me it was a hardware issue with the firsts batches of production and the issue is solved now.
Click to expand...
Click to collapse
Hi, well I bought it here in the philippines and they replaced the unit. now it's working like a charm. they already released a 2nd production that's why there's no problem anymore. but I guess it' sbetter to get the zenfone 4
I live in Canada. I had this happen to me as well. Phone bought in June 2017, issue occurred in the middle of July. I don't remember if I had done an update just before. I didn't know the problem was common. I contacted ASUS for an RMA and they replaced the screen.
Related
Hey guys
I'm thinking about going to Microsoft Store and picking up a Dell Venue Pro,
however I'm kind of worried about the DVP's well known freezing issues.
Can you guys please tell me your DVP's production or manufacture date?
and if you are experiencing any crashing or freezing problems.
I'll really appreciate it if you can include your model (8GB model or 16gb)
I also like to take the answers from US consumers, just because people in India is getting a DVP with a NODO update. ;(
Thanks guys.
counterfeit1204 said:
Hey guys
I'm thinking about going to Microsoft Store and picking up a Dell Venue Pro,
however I'm kind of worried about the DVP's well known freezing issues.
Can you guys please tell me your DVP's production or manufacture date?
and if you are experiencing any crashing or freezing problems.
I'll really appreciate it if you can include your model (8GB model or 16gb)
I also like to take the answers from US consumers, just because people in India is getting a DVP with a NODO update. ;(
Thanks guys.
Click to expand...
Click to collapse
I believe MS Store still only carries the 8GB model which in general has been far less problematic than the 16GB. I don't think the build date will help in determining the stability.
yeah...thanks for the reply
I called two different MS store today, and the CS Rep told me that
they are only carrying 8gb version of DVP.
I also asked them to check the production date on the retail packaging,
and foud out that they only have DVP from December of last year.
Should I just go with 8gb version of it and do a SD card swap?
counterfeit1204 said:
yeah...thanks for the reply
I called two different MS store today, and the CS Rep told me that
they are only carrying 8gb version of DVP.
I also asked them to check the production date on the retail packaging,
and foud out that they only have DVP from December of last year.
Should I just go with 8gb version of it and do a SD card swap?
Click to expand...
Click to collapse
If you want the 16GB I'd still get it from Dell even with the risk that it may be bad. Replacing the card yourself will void the warranty.
If you do decide to get it at the MS Store, I got mine there in December so it is likely from that same batch. Mine has been pretty trouble free.
Hey counterfeit1204,
I was also worried about the manufacture date of the Dell Venue Pro and release issues. I have recently purchased my Dell Venue Pro (8GB) on March 14, 2011 directly from dell's website. Based on the information of the box, the manufacture date is 01/23/2011. I have been using the phone for 3 days since March 22 and I can say that it has been running stable expect for a lock-up of the screen after charging it, while surfing the marketplace and while using the maps software. Other than that though, it seems to running just perfectly fine in other aspects. I would like for them to fix that lock-up screen issue that seems to occur at random moments on my phone. So far it hasn't frozen on me again from charging it or surfing the marketplace. I haven't tried to see if the maps causes a lock-up again. Here's a link to the forum briefly discussing the issue - http://forum.xda-developers.com/showthread.php?t=936649
For those of you who, like myself, have the polish PLUS model of the note and have been frustrated at the lack of updates compared to all the other regions.
Just found a new update OTA, its 105mb.
will let you guys know which update it is when my update is finished in a few minutes.
eh?
whats Polish PLUS?
is PLUS the telco?
lc2 for europe ? or lc1 ?
senectus said:
eh?
whats Polish PLUS?
is PLUS the telco?
Click to expand...
Click to collapse
yeah, some of the first batch of notes sold online were the polish plus carrier locked model. i bought mine online here in australia and it ended up being the polish model, we've been slow to get updates. our last update was KKA.
just completed the update.
we are now on.
PDA - N7000XXLC1
Phone - N7000XXLB2
CSC - N7000PLSLB1
Baseband - N7000XXLB2
about time we got a beefy update. sucks that it isnt ICS though.
so its lc1 - polish plus released it few days ago
ahh yeah, I think I got lucky, my wife bought mine for me in November and I got the Debtel German model... so while I too am in Australia I've been getting pretty regular updates...
besides i get polish Orange carrier (non branded) Note and its still on kka officially ;p thanks god for odin
It's also sad what happened here a few weeks ago. Samsung spent a lot of money to promote the Galaxy Note, renaming the main subway station with "Sol Galaxy Note" and putting there people all day showing it. The problem is that they had only 3 units and all running KKA firmware. I pointed out that to the people there and they did not seem to even have an idea of what a ROM is.
If they want to show the device, load it with the best firmware available and up to date programs, not just the demo video.
Hi guys,
If you bought your nexus 7 from a store in France, please post where you purchased your device and whether it suffers from any of the issues plaguing this device.
I was expecting one from Germany but decided to get from France as it is closer to where I live and I can quickly return it for replacement should the device have any issues.
moyajaya said:
Hi guys,
If you bought your nexus 7 from a store in France, please post where you purchased your device and whether it suffers from any of the issues plaguing this device.
I was expecting one from Germany but decided to get from France as it is closer to where I live and I can quickly return it for replacement should the device have any issues.
Click to expand...
Click to collapse
Bought mine @Fnac in Reims. No flaws whatsoever have been found on the device. PS: You're from Belgium than?
Amon_Re said:
Bought mine @Fnac in Reims. No flaws whatsoever have been found on the device. PS: You're from Belgium than?
Click to expand...
Click to collapse
Bought mine in Fnac in Paris (Gare de Lyon i think), after inspection i have some screen lift in one of the corners. Decided not to return it to the store, and i'm back in Norway, so it's a hassle to ship back... Doesn't bother me, but if the screen starts to crack i have to do something.
Fnac Evry, no problem with mine it works like a charm!
Amon_Re said:
Bought mine @Fnac in Reims. No flaws whatsoever have been found on the device. PS: You're from Belgium than?
Click to expand...
Click to collapse
I'm from Morocco and we don't have it here yet.
I ordered my unit from Fnac. It's flawless, which is fortunate since I live in Finland and returning would have been a hassle.
It's from the C80 batch, in case you're wondering.
Hi
Purchased mine from fnac.com ;
received a C80 model ; no issue so far..
Purchased mine yesterday from Fnac St lazare, screen lift as usual, and lcd ripple in the middle. C80 batch.
hi guys, a bit of an unusual question on a software forum, but, can anyone recommend any mail-in repair shop that will fix the screen of a Samsung Note III N-9002 (i.e., the dual-SIM version)?
i bought via import in Europe, screen is now broken and would like to mail-in to get this fixed. so far I have found one, based in the US, but would be grateful for any recommendations, whether in Europe, Asia or US....
many thanks in advance for any tips.
llama_thumper said:
hi guys, a bit of an unusual question on a software forum, but, can anyone recommend any mail-in repair shop that will fix the screen of a Samsung Note III N-9002 (i.e., the dual-SIM version)?
i bought via import in Europe, screen is now broken and would like to mail-in to get this fixed. so far I have found one, based in the US, but would be grateful for any recommendations, whether in Europe, Asia or US....
many thanks in advance for any tips.
Click to expand...
Click to collapse
I read here last week or two saying all versions of note 3 have the same screen. Hence it should be able to be fixed any where. Or am I missing you point?.
Sent from my SM-G925F
Rosli59564 said:
I read here last week or two saying all versions of note 3 have the same screen. Hence it should be able to be fixed any where. Or am I missing you point?.
Sent from my SM-G925F
Click to expand...
Click to collapse
thanks for the response. i thought so too, but the Samsung repair guys in Slovakia claimed they ordered a spare part LCD screen from Samsung and then told me that despite best efforts they were unable to install it as it is not the same part as for the single-SIM version.
i think the thread you are referring to is this one http://forum.xda-developers.com/showthread.php?t=2780299 but it just says that a LCD between 'normal' (single SIM) versions of a Note 3 for T-Mobile and Sprint is the same.
on the other hand, i found for example this: http://www.cellphonerepairshop.com/n9000lcddigitizerblackr/ - the part description it says it fits both a N9000 (which is what I understand to be the 'standard' version) and the N9002. so, i am confused - would have expected the official Samsung guys to be the authority on what fits and what doesn't....
purely from a common sense perspective, I would have expected the part to be the same, but maybe there's the issue of a second antenna or something somehow being included in the assembly, no clue.
llama_thumper said:
thanks for the response. i thought so too, but the Samsung repair guys in Slovakia claimed they ordered a spare part LCD screen from Samsung and then told me that despite best efforts they were unable to install it as it is not the same part as for the single-SIM version.
i think the thread you are referring to is this one http://forum.xda-developers.com/showthread.php?t=2780299 but it just says that a LCD between 'normal' (single SIM) versions of a Note 3 for T-Mobile and Sprint is the same.
on the other hand, i found for example this: http://www.cellphonerepairshop.com/n9000lcddigitizerblackr/ - the part description it says it fits both a N9000 (which is what I understand to be the 'standard' version) and the N9002. so, i am confused - would have expected the official Samsung guys to be the authority on what fits and what doesn't....
purely from a common sense perspective, I would have expected the part to be the same, but maybe there's the issue of a second antenna or something somehow being included in the assembly, no clue.
Click to expand...
Click to collapse
Right. That's the 1. If that's the case, really fussy.
Sent from my SM-G925F
Are there any manufacturing defects in Mi A1 BLACK "made in China" variants ?
Q1. Are there any manufacturing defects in Mi A1 "Black- Made in China " variants compared to "White - Made in India" variants.
I have read many reviews on internet forums that Black variants which are made in China have some manufacturing defects and people are facing many problems particularly from the black - made in China variant like dead pixels, light leakage from sides, low screen quality and dull color saturation, automatically reboot and bootloop problems, heating, hanging problem, low 4G signal reception problems etc compare to white - "made in India" model. Overall Black "made in China" variants have low quality hardware components compared to White "made in India" variants. During flipkart sale in 4 to 8 Oct 2017, white - made in India variants get out of stock in few minutes or hours but black one remain in stock till the full end of the sale. I was very shocked to see that. It Means many people may know that Black "made in China" variants have issues.
(Very Important) Q2. Is there any chances that New batches of Mi A1 "BLACK" variants which will delivered in October after flipkart India 4 to 8 October sale, come with "Made in India" models and not "Made in China"?
Are these problems fixed in new batches which will be delivered after 4 to 8 Oct flipkart sale?
Mine was black one. Never had any issues you mention. Working flawlessly.
Snoe II said:
Mine was black one. Never had any issues you mention. Working flawlessly.
Click to expand...
Click to collapse
Is your black variant is made in China?
Where are you living? India?
sidg2 said:
When you purchased it from flipkart and is your black variant is made in China?
Also if you know any details to my second question than please also answer it.
Click to expand...
Click to collapse
Sorry but I'm not from India. I'm from Malaysia, thus I'm not purchased it from Flipkart. I bought the black one on Sept 29 from some local dealer and it's made in China. Honestly, I don't have any clues about your second question. Can't help with that.
Mine is black variant and I never have the issues you mentioned on the post, I live in Taiwan and brought from official cite.
Hugwalk said:
Mine is black variant and I never have the issues you mentioned on the post, I live in Taiwan and brought from official cite.
Click to expand...
Click to collapse
Do you have Mi A1 stock android or Mi 5x MiUi 9 Rom?
You have made in China or made in India phone?
sidg2 said:
Do you have Mi A1 stock android or Mi 5x MiUi 9 Rom?
You have made in China phone?
Click to expand...
Click to collapse
A1 and made in China
I just received a black version here in the U.S. No issues so far.
I just realize that my phone is "Made in Indonesia" i thought all Mi phone manufactured in China.
KDash4 said:
I just received a black version here in the U.S. No issues so far.
Click to expand...
Click to collapse
What carrier are you with? I also ordered a black one. It's currently in transit.
I got a black one and it's made in Indonesia. No issue so far.
A1 Black Made in China. So such issues you have reported. I bought it in first batch when launched in Flipkart.
sidg2 said:
Q1. Are there any manufacturing defects in Mi A1 "Black- Made in China " variants compared to "White - Made in India" variants.
I have read many reviews on internet forums that Black variants which are made in China have some manufacturing defects and people are facing many problems particularly from the black - made in China variant like dead pixels, light leakage from sides, low screen quality and dull color saturation, automatically reboot and bootloop problems, heating, hanging problem, low 4G signal reception problems etc compare to white - "made in India" model. Overall Black "made in China" variants have low quality hardware components compared to White "made in India" variants. During flipkart sale in 4 to 8 Oct 2017, white - made in India variants get out of stock in few minutes or hours but black one remain in stock till the full end of the sale. I was very shocked to see that. It Means many people may know that Black "made in China" variants have issues.
(Very Important) Q2. Is there any chances that New batches of Mi A1 "BLACK" variants which will delivered in October after flipkart India 4 to 8 October sale, come with "Made in India" models and not "Made in China"?
Are these problems fixed in new batches which will be delivered after 4 to 8 Oct flipkart sale?
Click to expand...
Click to collapse
Facing network issue
I have black Made in china .I am facing network issues, the data get cut off in bw while browsing, not able to call in LTE mode , the network changes to 3G by then only i can make calls
I got a black model made in China from the 1st flash sale , no problem so far.
Powered by SRAM said:
What carrier are you with? I also ordered a black one. It's currently in transit.
Click to expand...
Click to collapse
I'm on Cricket. When I first put the sim card in I only saw 3G even though the sim was set to 4G. After a while I was happy to see 4G appear
Mine is of China. I am seeing two dead pixel after reading your post.. My concern is that will it grow eventually?
Yeah I had bought the black variant it was made in China one...it had some image retention problem..and then I got it replaced ...again got the black made in China one , but this one is working fine
KDash4 said:
I'm on Cricket. When I first put the sim card in I only saw 3G even though the sim was set to 4G. After a while I was happy to see 4G appear
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Click to collapse
Thanks. I received mine this morning. Initially I got 2G...but after a few minutes...it switched to 4G.
---------- Post added at 11:01 PM ---------- Previous post was at 11:00 PM ----------
Mine is a China version also. Shipped from Hong Kong. So far...everything has been good.
Yep, I'm facing problems with 4g network. Mine is the black, made in China variant. On the first few tries, when somebody calls me or I try to call somebody through the 4g sim, the call always gets disconnected. Also, the data connection repeatedly disconnects and reconnects automatically.
Mine mobile is black edition made in china bought from Flipkart.only issue i found so far is that network fluctuations on airtel 4g network.
edit: after October update no issue at all. love the Android one.
Sent from my Mi A1 using XDA Labs