Recover data and then wipe 6P with broken screen. - Nexus 6P Q&A, Help & Troubleshooting

Hi all,
I'm an idiot.
I dropped my 6P and totally destroyed the screen. Occasionally I get some small amount of display but definitely no touch response. Everything else seems to be working as far as I can tell.
I'd like to recover some data and then wipe it.
The phone is running rooted stock (June Update) with TWRP, USB Debugging is enabled, the device isn't encrypted.
Theoretically, I'd just connect with ADB and pull what I wanted and then use Android Device Manager to do a remote wipe.
However, as specified above, I'm an idiot. I also broke my laptop, so I can't connect with ADB as I can't approve the new RSA key for another computer.
I suspect that there must be some magical bootloader / recovery / fastboot magical kind of workaround I could use to pull some data but I'm working blind, and when you're as much of an idiot as I feel after the last few days (did I mention that I also crashed my car) then working blind isn't easy.
Could anyone help me out with some instructions? Obviously bearing in mind that I have no display.

Never mind. I figured it out. Power off, boot to bootloader, fastboot into recovery. ADB then worked fine.

Related

[Q] Fastboot Recovery/Remotely enable USB debugging

SOLVED
See my most recent post in this thread
______________________________________________________________________________________
Firstly, I've spent the last three days scouring XDA and some other forums searching for solutions and trying various options.
The screen on my N4 has cracked and I've lost the use of the bottom half of the touchscreen. This means that I can't unlock my phone.
The phone is insured and will be repaired, but there are photos of my son's first birthday on the internal memory that I don't want to lose. I'm concerned that the phone will be factory reset during a repair or I'll receive a replacement. I'm trying to access the internal memory remotely to backup these files before I send the phone off. The problem is that I hadn't enabled USB debugging before the accident. The phone is completely stock including the bootloader.
So I can access via fastboot but not via adb.
Q1: Can I pull file from the internal memory via fastboot
Q2: Can I enable usb debugging via fastboot
Q3: The phone is set to display as an MTP device in windows but as I can't unlock the screen, none of the files are showing. Is there anyway around this?
Q4: Purely via fastboot, can I unlock the bootloader, install CWM so to use ADB within it and then return to a stock bootloader?
I think they're my options. Any answers to the above or alternatives would be appreciated.
All of the other threads regarding this, the users seem to either already have CWM installed or they're looking to perform a factory reset. I did consider resetting the device via the bootloader in order to bypass the screenlock but I understand that on the N4 this wipes the internal memory as well.
Unlocking the device isn't needed to pull the files from it, just plug it in and get what you need from the internal memory
EddyOS said:
Unlocking the device isn't needed to pull the files from it, just plug it in and get what you need from the internal memory
Click to expand...
Click to collapse
On mine if I plug it in it appears as an MTP device but with no files. I then have to unlock the screen and select USB something-or-other from the notificationss bar, then the files appear in windows.
Strange, mine never needs to be unlocked...I'm using Windows 8 Pro btw but it also works fine in work on Vista Business
Only other thing I can think of is the fact I'm unlocked and running a custom ROM, I've never used my N4 stock. It was on CM within 30 mins of receiving the unit!
So over the last week I've managed to solve my problem. I've seen several other people asking for help with no luck so I'm posting this here in the hope that the search function will bring it up.
Firstly, my phone was completely stock running 4.2.2, unrooted, with the locked stock bootloader. USB Debugging WAS NOT enabled. I had pattern lock enabled when I dropped the phone. The screen cracked and the bottom half of the touchscreen was unresponsive.
The phone was insured, but I wanted to backup photos from the device before sending it off for repair/replacement.
HOW I FIXED IT.
Please note, you need at least some part of the screen to be working, specifically, some part of the screen where the pattern lock is.
You only need two pieces of software. The Android SDK and the Nexus 4 Toolkit http://forum.xda-developers.com/showthread.php?t=1995688
If you are running 4.2.2 you will need to update the toolkit. I also had the standard issues of installing the USB drivers for the N4. You need to get to a point where is shows up as an ADB device in Windows Device Manager.
As I didn't have USB debuggin enabled I couldn't connect tothe phone via ADB, but if you put it into recovery mode you can use Fastboot. Hold down the power key to turn the device off and turn it on while holding down Vol Down to load up recovery mode.
If you then start the N4 Toolkit, you should see the device listed as a fast boot device.
From within the toolkit unlock your bootloader.
Flash a temporary bootlader, (option 10) as the touchscreeen was broken it has to be CWM.
Once in CWM you can start to use ADB. Open up a DOS command prompt in Windows, go to your SDK/platform tools folder/ to access ADB.exe and you can use the pull command to copy folders to your PC. At this point, instead you can use applications like ADBexplorer or DroidExplorer to do the same thing through a nicer GUI.
If you'd like to still be able to use your phone, although without the touchscreen, you can load an unstable image to get into android and then use ADB to start changing system settings.
Firstly, before exiting CWM, clear the cache. Without doing this the phone jsut hung on the Nexus symbol while loading the image.
in the toolkit go to root/unroot options and select load unstable image(option 4 and then 6). This will fire you up into Android and it should be set up as you left it.
I wanted to enable bluetooth so to use a keyboard (I didn't have a mouse but this is a better option) from the DOS window type the following command
am start -a android.bluetooth.adapter.action.REQUEST_ENABLE
You should eventually get a pop-up on your screen saying that a request has been made to enable bluetooth. Hopefully your screen is working enough to select enable.
Then I use the workaround to disable the sceenlock, found here -> (http://www.addictivetips.com/androi...e-pattern-unlock-on-android-via-adb-commands/) I found method 2 worked for me. I imagine this will be stopped in a future update.
Method 1
adb shell
cd /data/data/com.android.providers.settings/databases
sqlite3 settings.db
update system set value=0 where name='lock_pattern_autolock';
update system set value=0 where name='lockscreen.lockedoutpermanently';
.quit
Method 2
adb shell rm /data/system/gesture.key
If either of these methods are successful you will be able to unlock the phone with an pattern, hence why you need to be able to touch some part of it.
From then, my bluetooth keyboard was already mated to my phone to I was able the navigate the menus to turn on USB Debugging, turn-off the screen lock and a few other bits and pieces I needed to do.
I then restarted (I was still working within the unstable image) and on reboot, all my changes had al been applied. No screen lock, bluetooth enabled and USB Debugging enabled.
Hopefully this will be of help to those in a similar position. Thanks has to go to the toolkit though which provides all the necessary access to carry this out.
I should probably add, you can use the toolkit to relock the bootlader if you're concerned about that and if you can't click the screen to enable bluetooth or mate a keyboard or mouse, once you have USB Debugging enabled you can use software like Screencast to control you phone's screen from a PC.
So typically, just as I fill my claim to repair my nexus my wife drops her, smashing the screen even more than I did so she has absolutely no use of her screen. I went through the process again and though I'd post it in a more simple fashion.
1. Reset Nexus into recovery mode (power & volume down)
2. Connect to PC via USB. Install the USB driver from the SDK so that it appears as an ADB device
3. Fire up the updated toolkit. You should see the nexus as a fast boot device
4. Unlock bootloader
5. Using option 10 on the toolkit load up CWM on the phone. This gives you ADB access so can you pull files off the device via ADB although I could access the SD card through programs like Droid explorer.
6. If you want to carry on further and get into Android properly, you'll need to wipe the cache from within CWM
7. Reboot and hold down the volume key to get back into recovery
8. In the toolkit select root options (option 4) and load temporary image (6) If it hangs on the google or nexus logo you've not wiped the cache.
9. With this second phone I couldn't access it through droid explorer as it was popping up as an MTP device but I could pull the files via command prompt or through the toolkit
10. If you have any use of the touchscreen at all you can run the following command which will then mean that any touch will unlock the device
adb shell rm /data/system/gesture.key​11. You can activate bluetooth via adb if you have a mouse or keyboard available but you will need to be able to press okay on the screen
12. Any changes you make in the unstable android image such as lockscreen, bluetooth, enabling debugging, etc will remain in place when you restart the device.
13. You can relock the bootloader if you wish via the toolkit. You just need to be in recovery mode first.
Hope this simplifies the process
Does unlocking bootloader via toolkit not wipe everything? How are you unlocking bootloader and still able to pull data off?
EDIT: it appears fastboot oem unlock on the Nexus 4 *does not* wipe data!
Carpetboy said:
So typically, just as I fill my claim to repair my nexus my wife drops her, smashing the screen even more than I did so she has absolutely no use of her screen. I went through the process again and though I'd post it in a more simple fashion.
1. Reset Nexus into recovery mode (power & volume down)
2. Connect to PC via USB. Install the USB driver from the SDK so that it appears as an ADB device
3. Fire up the updated toolkit. You should see the nexus as a fast boot device
4. Unlock bootloader
5. Using option 10 on the toolkit load up CWM on the phone. This gives you ADB access so can you pull files off the device via ADB although I could access the SD card through programs like Droid explorer.
6. If you want to carry on further and get into Android properly, you'll need to wipe the cache from within CWM
7. Reboot and hold down the volume key to get back into recovery
8. In the toolkit select root options (option 4) and load temporary image (6) If it hangs on the google or nexus logo you've not wiped the cache.
9. With this second phone I couldn't access it through droid explorer as it was popping up as an MTP device but I could pull the files via command prompt or through the toolkit
10. If you have any use of the touchscreen at all you can run the following command which will then mean that any touch will unlock the device
adb shell rm /data/system/gesture.key​11. You can activate bluetooth via adb if you have a mouse or keyboard available but you will need to be able to press okay on the screen
12. Any changes you make in the unstable android image such as lockscreen, bluetooth, enabling debugging, etc will remain in place when you restart the device.
13. You can relock the bootloader if you wish via the toolkit. You just need to be in recovery mode first.
Hope this simplifies the process
Click to expand...
Click to collapse
Please HELP, i can get to step 5...but then, when I try to use ADB via cmd (ie. adb shell), it says "error: device offline". what can it be? I don't know if this is a driver related issue (i've tried the toolkit drivers and the SDK drivers)...i'm desperated, I can't access the phone!!
Thanks in advance
not working for me
i'm in same boat with cracked screen. i can get CWM installed but i cant enabled usb debugging without touching the screen so i cant get adb working. how did you turn on usb debugging without the screen
Thanks for the guide.
Im curious on why youd want to boot an unstable(temporary) image after pulling the files using ADB in CWM recovery. Why not just wipe cache and reboot normally into Android ?
usb debugging without screen?
compsmart said:
i'm in same boat with cracked screen. i can get CWM installed but i cant enabled usb debugging without touching the screen so i cant get adb working. how did you turn on usb debugging without the screen
Click to expand...
Click to collapse
Can someone please walk me through how to do this? My screen is completely broken, but I can still turn on/off, I have reason to believe debugging is off because when I connect the phone (a Samsung galaxy sII skyrocket) to my Toshiba laptop via a micro USB, it makes a sound to signal that it's connected. Drives E and F then open up (but are empty) and then disappear. I have no idea what's going on but I absolutely cannot lose all of the data on this phone. Pictures and videos from my old blackberry Torch are on here too, making up about 4 years of my daughter's life that I would lose if I cannot retrieve. Also, I am not super -tech savvy, so if someone could help me I would be forever grateful.
Please!!
:crying:
almost the same issue
I have an Asus memo pad 10 (smart) some of the core apps have been corrupted, (keyboard, UI, launcher etc all the essential stuff) I've been trying to reinstall my UI and launcher from my computer when i found out that USB debugging was disabled. the tablet is basically unusable, i have no way of enabling from the tablet itself. is there a piece of script or something i could run from my PC to enable it?
any help would be greatly appreciated :crying:
bob mc bob said:
I have an Asus memo pad 10 (smart) some of the core apps have been corrupted, (keyboard, UI, launcher etc all the essential stuff) I've been trying to reinstall my UI and launcher from my computer when i found out that USB debugging was disabled. the tablet is basically unusable, i have no way of enabling from the tablet itself. is there a piece of script or something i could run from my PC to enable it?
any help would be greatly appreciated :crying:
Click to expand...
Click to collapse
My screen became unresponsive a while back. I ended up getting and OTG cable and plugging in a mouse. This allowed me to do everything as if the touchscreen was working. There's also an app called MyMobiler that let me plug in my device over USB and control my screen from my PC. Those two helped me enable USB Debugging, flash a custom ROM, root the phone, backup everything I needed, then restore the phone to stock. I hope this helps.
*Sorry for bumping such an old post*
Thanks for the really useful guide!
Could you or someone just confirm to me that unlocking the bootloader does not factory reset? The reason I'm doing this process is to access my personal data so it's important that I can keep it all.
I ask because at the unlock bootloader stage it implicitly warns me that there'll be a factory reset.
Thanks again!
HikerMan said:
*Sorry for bumping such an old post*
Thanks for the really useful guide!
Could you or someone just confirm to me that unlocking the bootloader does not factory reset? The reason I'm doing this process is to access my personal data so it's important that I can keep it all.
I ask because at the unlock bootloader stage it implicitly warns me that there'll be a factory reset.
Thanks again!
Click to expand...
Click to collapse
Unlocking to bootloader will wipe your device
Sent from my Nexus 5 using XDA Free mobile app
jd1639 said:
Unlocking to bootloader will wipe your device
Sent from my Nexus 5 using XDA Free mobile app
Click to expand...
Click to collapse
In that case, I am confused as to how OP managed to unlock his bootloader. He actually states that the purpose of this was to retrieve data, like me.
Also, in a previous comment in this thread by jw95275, they claim that "it appears fastboot oem unlock on the Nexus 4 *does not* wipe data".
I am concerned about the conflicting answers so far, so will hold off for an explanation before I do anything. Thanks for the response!
HikerMan said:
In that case, I am confused as to how OP managed to unlock his bootloader. He actually states that the purpose of this was to retrieve data, like me.
Also, in a previous comment in this thread by jw95275, they claim that "it appears fastboot oem unlock on the Nexus 4 *does not* wipe data".
I am concerned about the conflicting answers so far, so will hold off for an explanation before I do anything. Thanks for the response!
Click to expand...
Click to collapse
You should just be able to "fastboot boot recovery.img" and boot CWM and then use ADB. W/O unlocking the BL
npjohnson said:
You should just be able to "fastboot boot recovery.img" and boot CWM and then use ADB. W/O unlocking the BL
Click to expand...
Click to collapse
This did not work for me. I have a Nexus 4 with a broken digitizer, locked bootloader, and usb debugging disabled. I need to grab some data off.
I've tried `fastboot flash recovery {{recovery .img}}` and `fastboot boot {{recovery .img}}` without unlocking the bootloader first, and via both methods, I get back "FAILED (remote: not supported in locked device)"
So I'm not sure how people are able to get into custom recovery without first unlocking BL/losing all their data. Can someone explain?
jinglejuice said:
This did not work for me. I have a Nexus 4 with a broken digitizer, locked bootloader, and usb debugging disabled. I need to grab some data off.
I've tried `fastboot flash recovery {{recovery .img}}` and `fastboot boot {{recovery .img}}` without unlocking the bootloader first, and via both methods, I get back "FAILED (remote: not supported in locked device)"
So I'm not sure how people are able to get into custom recovery without first unlocking BL/losing all their data. Can someone explain?
Click to expand...
Click to collapse
On some (few) Motorola devices (not nexus 4), you can fastboot boot without unlocking the BL.

Bootloop after 4.3 OTA, USB and thus Fastboot not working!

I got a serious problem with the N4 of a friend.
First thing to know: his display was broken and he got it repaired. Afterwards, his phone was running fine. Then, he got the Android 4.3 OTA. He accepted the update, but since then in keeps bootlooping (I won't go past the Nexus-X). As far as I know, everything was stock!
Here are the things I tried:
- first I checked the recovery. Indeed it was the stock one, so nothing to do here.
- I wanted to wipe or flash the stock rom using fastboot but i wasn't able to get a connection. First I thought of driver issues, but my N4 works fine (adb & fastboot) on the same computer.
- Establishing a connection failed on two other computers too (my N4 worked)
- Even the device manager in Windows 7 dosen't even recognize anything when plugging in the usb cable (normally you see the ADB whatever device listed in the device manager)
- Right now I tried to get a connection using Ubuntu. Again, no usb device was recognized when plugging in the cable.
So right now, I'm a bit lost. It seems, that the usb port is broken since I can not establish a connection. And without that, I won't be able to wipe or flash anything using fastboot.
Does anyone have an idea what could have gone wrong? I'm still able to boot into the bootloader and see the information:
Bootloader version: MakoZ20i
Radio: .84
HW Version 11
16GB version
According to these information, it seems that the 4.3 Update finished at least the bootloader and radio. But it won't boot into the rom. Could the download mode be of any help?
I appreciate any help.
Thanks.
Since you are in the bootloader scroll up to recovery and select it.
Now you will see a android opened up with "No command." written below the android.
Press volume up and power until it unlocks the recovery and try to wipe the data and cache partition followed by dalvik cache.
Sent from my Nexus 4 using Tapatalk 4
Thanks for your idea, but it turned out to be hardware problem!
I took the device to the lab and had a look at the usb connector. The contact in the middle was teared of the carrier and was stuck to the back and thus no data connection could be established! I was able to to bend it back (more ore less) to its initial position and now its working. Though I'm wondering how long it will last until its pushed back again.
Fact is, that i was able to connect via fastboot. I tried to flash 4.3 again but it still didn't boot. Its back to 4.2.2 and its working now.
Again - thanks for your idea.
Thread can be closed!

[Q] Bell D803 constant re-boot

A bit of an SOS situation if anyone knows the right steps please
Well, I restored a Titanium Backup and mistakenly toggled the "restore system apk". It ran fine, all restored and then when I rebooted got stuck.
By "stuck", it re-boots constantly. It shows the LG animation, then all I can see is two messages before it starts booting again:
1) "Unfortunately, Google Play Services Has Stopped"
2) "Unfortunately, System UI has stopped
... and then it does the entire boot sequence, animation, again, and again.
Here is what I can do:
* It is in USB debug mode.
* I have drivers on laptop
* I am able to connect with adb and also shell into phone.
* With adb, I have output to the file an "adb bugreport" as well as an "adb logcat".
* I have several backups:
a) The modemsst1.img and modemsst2.img created by Titanium Backup
b) Titanium backups (full apps and data)
c) an "adb backup - all" backup
* I managed to get it into firmware update mode by pressing the volume up button and the power button and then when it flashed red a few times, just the up button. So, I can get it into Firmware update mode.
Of course, I have never really used adb before, except to dabble a bit. So, I am encouraged that I can somehow get into with shell.
I am not unplugging it until I know what to do!
Since then I have been able to turn the phone off and also put it into charging on USB.
This is what worked:
* Hold down power and volume down button until booting stops and phone turns off completely.​
When it does shut down, I kept buttons down until it flashes logo again and then shuts down again. Then I let go. Phone is off and when I plugged in the charger it shows charging animation.
Now, after inspecting the bugreport, I noticed a lot of these messages for all the system apps like this one:
"I/PackageManager(21318): Expecting better updatd system app for com.lge.sizech"​
I think the cause of all this shralp is this, I did a LG Mobile Support Tool "Upgrade Recovery" and then in Titanium Backup I restored an older backup (incl system apks). At least that makes sense seeing all the "Expecting better apdat system app" messages in the bugreport.
Still not sure what to do next
I tried the very good instructions here:
[Guide] Unroot/Unbrick - flash official factory firmware with LG Launche
http://forum.xda-developers.com/showthread.php?t=2471370
The update succeeded. However, when I rebooted the phone it is in the same boot-loop with message that it was before.
I used the BELL D803B10D_00.kdz file. Now I will try with the earlier version BELL D803BA_00.kdz file.
We will see what happens ...
do you have nandroid backup from previous rom?
I have three backups:
1) Titanium Backup (full)
* This was my first backup performed right after rooting device and installing Titanium Backup.
2) Titanium Backup (full)
* Did this 2 days ago. Device was working OK and did as precaution.
3) ADB BACKUP. I did this one before my Titanium restore.
I restored the first titanium backup and that (ooooppps!) was after I did an LG Firmware update.
ALSO:
I am on Windows 7 64 and although adb works fine, fastboot does not. I understand that might be a problem with windows 7 64.
So, unless anyone objects, I am going to redo on my windows 32 machine and also "fastbook oem unlock".
Since firmware is OK, if I do the fastboot oem unlock, that will wipe everything. But I can still boot and re-setip the phone, right?
Just checking before I fudge everything up here ..
ALSO ALSO:
I had antivirus/theft security installed and I disabled it partway through last restore.
Maybe that has somethng to do with this all .
But I am still cool because I can ADB and also firmware install seems ok.
ADB works and that is the one good sign.
or you can follow ADB Sideload method
http://forum.xda-developers.com/showthread.php?t=2318497
zekurosu said:
or you can follow ADB Sideload method
http://forum.xda-developers.com/showthread.php?t=2318497
Click to expand...
Click to collapse
I don't (didn't) have TWRP installed. How can I sideload without it?
Also, should I adb oem unlock to get it wiped at this point?
I'm having a similar problem on a Bell D803. Just happened very randomly today. I turned my phone off for an exam, then turned it back on after.. initially had no signal and a black background. Settings for factory reset wouldn't work. My phone is rooted and has TWRP. I went into recovery and formatted.
Bootloop.
Bootloop.
Bootloop x 20.
I however, don't get the same two messages. I just keep bootlooping.
Got home, tried to go through download mode to unbrick it, but for some reason my computer isn't picking it up. I have all the drivers, and before this incident, it was recognized.
Any solutions?
I'm thinking of buying an OTG USB and then just flashing a stock zip from recovery. Would that be a possible viable solution?
asdfvtn said:
I'm having a similar problem on a Bell D803. Just happened very randomly today. I turned my phone off for an exam, then turned it back on after.. initially had no signal and a black background. Settings for factory reset wouldn't work. My phone is rooted and has TWRP. I went into recovery and formatted.
Bootloop.
Bootloop.
Bootloop x 20.
I however, don't get the same two messages. I just keep bootlooping.
Got home, tried to go through download mode to unbrick it, but for some reason my computer isn't picking it up. I have all the drivers, and before this incident, it was recognized.
Any solutions?
I'm thinking of buying an OTG USB and then just flashing a stock zip from recovery. Would that be a possible viable solution?
Click to expand...
Click to collapse
Well, I am able to connect with adb fine on my laptop (Win 7 64) but not on my desktop (Win 7 32)
But on my Win 7 64 I cannot get into fastboot.
I am wondering if the driver install on my desktop went foo-bar and needs reinstall. Also, I noticed that the website drivers are more recent USB drivers than some of the ones linked on this site.
I used adb uninstall package for many user packages and it was success. But I still see the packages listed in the bugreport?
For example: I already uninstalled "com.benhirashima.skiplock" and also "com.lookout".
Why? What to do to really zap them for good?
Sorry, I posted the wrong link earlier.
This was the guide I used which succeeded but made no difference to the boot-loop.
LG G2 Stock Firmware (Go Back to Stock)
http://forum.xda-developers.com/showthread.php?t=2432476&highlight=d803
Just figured out how to do a factory reset.
http://www.youtube.com/watch?v=3ogBvzbPikc
The hard reset worked and now I am configuring the phone settings!
So, again, this is what I did:
1) http://forum.xda-developers.com/showthread.php?p=45293512
2) http://www.youtube.com/watch?v=3ogBvzbPikc
Not sure if it all worked but I am setting the phone up as we speak (or as I type)
natureburger said:
Well, I am able to connect with adb fine on my laptop (Win 7 64) but not on my desktop (Win 7 32)
But on my Win 7 64 I cannot get into fastboot.
I am wondering if the driver install on my desktop went foo-bar and needs reinstall. Also, I noticed that the website drivers are more recent USB drivers than some of the ones linked on this site.
Click to expand...
Click to collapse
Hmm that's strange. Unfortunately for me, I'm already on 64-bit and it still isn't picking it up.
ALL FIXED UP
WORKING 110%
:good:
natureburger said:
ALL FIXED UP
WORKING 110%
:good:
Click to expand...
Click to collapse
I have followed this to a t.
Succesfully flashed the stock firmware that came with the phone when sold.
Did hard reset using the the power button and volume down
= phone rebooting every 10 seconds, no wifi, imei = null
adb devices = offline.
Really depressed right now. If anybody can help me I would appreciate it.
zprovo said:
I have followed this to a t.
Succesfully flashed the stock firmware that came with the phone when sold.
Did hard reset using the the power button and volume down
= phone rebooting every 10 seconds, no wifi, imei = null
adb devices = offline.
Really depressed right now. If anybody can help me I would appreciate it.
Click to expand...
Click to collapse
Press the power button down and hold it.
It should turn off, then look like it is turning on, (flash logo very briefly) and then turn off.
Let go of power button and it should stay off.
Do that. Now, does it work to turn off completely?
Let's see if you can do that first.
Then .. do hard reset, exactly like this:
http://www.youtube.com/watch?v=3ogBvzbPikc
Does the hard reset screen show and give you hard reset options?
natureburger said:
Press the power button down and hold it.
It should turn off, then look like it is turning on, (flash logo very briefly) and then turn off.
Let go of power button and it should stay off.
Do that. Now, does it work to turn off completely?
Let's see if you can do that first.
Click to expand...
Click to collapse
Yup. I totally understand what you are saying and have done it many times. I had to use that method to get into download mode and also had to use it to do hard reset.
I just reflashed the phone all over again a second time succesfully.
Reboots every 5 seconds. Keyboard came up for a few seconds for the first time in 48 hours during the initial setup phase. 5 seconds later as I was trying to input a wifi code it would not appear. then it rebooted as usual.
I really appreciate any input right now. :cyclops::crying:
zprovo said:
Yup. I totally understand what you are saying and have done it many times. I had to use that method to get into download mode and also had to use it to do hard reset.
I just reflashed the phone all over again a second time succesfully.
Reboots every 5 seconds. Keyboard came up for a few seconds for the first time in 48 hours during the initial setup phase. 5 seconds later as I was trying to input a wifi code it would not appear. then it rebooted as usual.
I really appreciate any input right now. :cyclops::crying:
Click to expand...
Click to collapse
1) Are you able to completely turn it off using my instructions?
2) When you hard reset (2nd half of this video), http://www.youtube.com/watch?v=3ogBvzbPikc
a) Does the hard reset screen show?
b) Does it give you the hard reset options?
3) Before it was bricked, was it in 'usb debug mode' in developer options?
4) Which kpz version did you restore to?
5) Did your "adb devices" ever work? Did your "adb shell" ever work?
natureburger said:
1) Are you able to completely turn it off using my instructions?
2) When you hard reset (2nd half of this video), http://www.youtube.com/watch?v=3ogBvzbPikc
a) Does the hard reset screen show?
b) Does it give you the hard reset options?
3) Before it was bricked, was it in 'usb debug mode' in developer options?
Click to expand...
Click to collapse
1) Yes absolutely. It is sitting next to me right now doing nothing at all because I turn it off when I am not trying to fix it, otherwise it keeps rebooting relentlessly.
2) a) Yes, same as the video. b) Yes it says the same exact thing as the video. I press power key twice and it begins. The stock recovery android appears with a loading bar on the bottom for ~1 minute then it goes to the boot "lg animation".
3) Yes it was. Before it was bricked I essentially always had it in debug mode because I successfully rooted it and simply left it on debugging mode after having to activate it to root.
4) D801V11B_00.kdz The EXACT same as the original. This is a Videotron (canadian) phone. I can clearly remember without a doubt going into about phone and this is what it was running before all of this happened.
5) I am having a bit of memory strain here, but I do believe it also said adb devices before any of the issues came. It is a good point I will try "adb device" from another trusted computer.
Other notes: I can browse the android os for a few seconds. Sometimes sound does not work, wifi is non functional (even though the keyboard never appears, I managed to have a security free wifi in my proximity and it would not connect (was saying: temporarily avoiding bad signal)) and also I do have modemstat1.img and modemstat2.img backups for EFS.
adb devices consistently shows "offline" but it is definitely recognizing the phone. I have also tried using usb debugging activated and still "offline". Drivers are up to date and all.
The upper drawer in the usual g2 user interface is strange now. it doesnt have anything except for the date (1970 something...) and a "gear" icon for system settings. I am talking the drawer you drag down from the top of the screen.
This phone was working with absolutely no problems 2 days ago.
Thank you so much for looking into this. I have certainly exhausted my repairing capacities. I am entirely dependent upon the knowledgeable individuals in here from here on out.
zprovo said:
1) Yes absolutely. It is sitting next to me right now doing nothing at all because I turn it off when I am not trying to fix it, otherwise it keeps rebooting relentlessly.
2) a) Yes, same as the video. b) Yes it says the same exact thing as the video. I press power key twice and it begins. The stock recovery android appears with a loading bar on the bottom for ~1 minute then it goes to the boot "lg animation".
3) Yes it was. Before it was bricked I essentially always had it in debug mode because I successfully rooted it and simply left it on debugging mode after having to activate it to root.
4) D801V11B_00.kdz The EXACT same as the original. This is a Videotron (canadian) phone. I can clearly remember without a doubt going into about phone and this is what it was running before all of this happened.
5) I am having a bit of memory strain here, but I do believe it also said adb devices before any of the issues came. It is a good point I will try "adb device" from another trusted computer.
Other notes: I can browse the android os for a few seconds. Sometimes sound does not work, wifi is non functional (even though the keyboard never appears, I managed to have a security free wifi in my proximity and it would not connect (was saying: temporarily avoiding bad signal)) and also I do have modemstat1.img and modemstat2.img backups for EFS.
adb devices consistently shows "offline" but it is definitely recognizing the phone. I have also tried using usb debugging activated and still "offline". Drivers are up to date and all.
The upper drawer in the usual g2 user interface is strange now. it doesnt have anything except for the date (1970 something...) and a "gear" icon for system settings. I am talking the drawer you drag down from the top of the screen.
This phone was working with absolutely no problems 2 days ago.
Thank you so much for looking into this. I have certainly exhausted my repairing capacities. I am entirely dependent upon the knowledgeable individuals in here from here on out.
Click to expand...
Click to collapse
Hmmmm..... why your adb devices is not working? But the re-pair works and you can then do hard reset.
But that is good information you shared.
Maybe someone else can chime in.
From my experience:
1) adb usb access seems spotty. My win 7 64 connected fine and it even kept the shell through the reboot cycle. But on my win 7 32 machine it was only detecting device and then not able to shell.
2) I was also able to use from the LG website LG MOBILE SUPPORT TOOLS.
Download the LG MOBILE SUPPORT TOOL
I downloaded the most recent one from the LG website and make sure to select your options >> country and then the correct phone model at the upper right hand corner of the tool.
Then install USB driver for correct phone model.
Then see if USB works, "adb device" should return the device code.
"adb shell" should show the shell prompt.
3) There is always fastboot. But I an noob and know 0% about how to properly connect and use it.
Some others please chime in and help this droid bro!

I know it's the wrong forum, but....please take a look

I really need the help of one or more of this forums intelligent minds. As I'm sure you'll see, I've posted this in the QA forum, but have had no hits so far....thus the reason for posting here.
So, about 6mos ago, my Nexus 10 stopped working and I couldn't get it back working...eventually moved onto a new tablet, which now I hate....
Anyway, I figured I'd head back to my N10 because I loved it. However, one of the reasons I left it was because it was stuck in bootloop and I was pretty sure it was bricked.
The bad news, I have followed MANY, if not ALL, of the suggestions on getting it back, I just cannot get it to boot. The good news, fastboot connects with the tablet. So, some specifics:
The tablet WILL boot into fastboot and I can send commands and the tablet is unlocked (also, I believe someone said they had issues because they had an older version of ADB and Fastboot. I'm pretty sure I downloaded the 'most current' version 1.4.3). So, with that, I was able to do the fastboot erase functions, such as cache, userdata, system, etc... and then also load the bootloader (mantafm01) and also send the stock .zip file (image-mantaray-....) and the tablet appears to load everything fine. Thumbs up, right? However, when it reboots it stops at the 'erasing' android bot and will not pass that. I left the tablet in that state for a few minutes all the way up to 3 days...no success.
I also tried the above using Wugfresh only to have the same thing occur. So, basically, I am stuck at 'erasing' and I don't know what to do. I feel confident that the tablet has the ability to be brought back to life, I just cannot figure out how/why all of the attempts lead to the same issue.
What I can also tell you is that while fastboot 'sees' the tablet, the tablet does not appear as a device in "My Computer" like it normally did when connecting via USB. I am using the original USB cable and have tried on multiple computers, all to no avail. I've downloaded/installed the drivers, as instructed on many links. Also, while I can get to the 'Recovery Mode' by pressing Power, Volume Up, Volume Down, if I choose "Recovery Mode" on the tablet, it reboots and goes to the 'erasing' screen. I have tried flashing TWRP on the tablet using fastboot as well. And, sometimes, not all the time, the TWRP blue/black screen appears but it will not progress past that screen (i.e., it doesn't go into recovery).
So, if you can, please help. I believe I have followed all of the instructions, but I have to be missing something or not following something correctly. I'm stoked that it looks like it's only soft-bricked, I just can't get it un-bricked.
Thanks in advance! I'm at my wits' end
Try fastbooting a recovery like TWRP thati s updated then flash a rom.
disclaimer: I might be no help at all!
You have fastboot -- go learn all the fastboot commands... you need to know the tools and figure a solution!
erase... hmm? why? What about factory reset? I see you are not using LOS 13 but stock image... need root? Basically, I would factory reset/wipe sdcard, then install recovery (TWRP) [okay, so first you would need to use fastboot to install custom recovery)...THEN, push (fastboot an image.zip (LOS or stock) to sdcards, install, and reboot!
Good to have WUG... another tool in the chest (I have never seen it or used it)
Ok, so one clue is that if your computer cannot see it, that says to me RED FLAG... ADB drivers? but you say fastboot works, hmm... I think this is the problem... Koush's universal ADB drivers? official Google drivers? Could these help!
Erasing screen? Hmm...
I would say, for the hell of it, try flashing different ROMs, Recoveries, and Drivers.... you are basically trying to...
Factory Reset/wipe SDcard [system, cache, ... everything], Flash custom recovery (optional), then, some how (fastboot or mycomputer) get an image on to /sdcard, then, install, then, reboot!
Good luck!
luckyheel said:
I really need the help of one or more of this forums intelligent minds. As I'm sure you'll see, I've posted this in the QA forum, but have had no hits so far....thus the reason for posting here.
So, about 6mos ago, my Nexus 10 stopped working and I couldn't get it back working...eventually moved onto a new tablet, which now I hate....
Anyway, I figured I'd head back to my N10 because I loved it. However, one of the reasons I left it was because it was stuck in bootloop and I was pretty sure it was bricked.
The bad news, I have followed MANY, if not ALL, of the suggestions on getting it back, I just cannot get it to boot. The good news, fastboot connects with the tablet. So, some specifics:
The tablet WILL boot into fastboot and I can send commands and the tablet is unlocked (also, I believe someone said they had issues because they had an older version of ADB and Fastboot. I'm pretty sure I downloaded the 'most current' version 1.4.3). So, with that, I was able to do the fastboot erase functions, such as cache, userdata, system, etc... and then also load the bootloader (mantafm01) and also send the stock .zip file (image-mantaray-....) and the tablet appears to load everything fine. Thumbs up, right? However, when it reboots it stops at the 'erasing' android bot and will not pass that. I left the tablet in that state for a few minutes all the way up to 3 days...no success.
I also tried the above using Wugfresh only to have the same thing occur. So, basically, I am stuck at 'erasing' and I don't know what to do. I feel confident that the tablet has the ability to be brought back to life, I just cannot figure out how/why all of the attempts lead to the same issue.
What I can also tell you is that while fastboot 'sees' the tablet, the tablet does not appear as a device in "My Computer" like it normally did when connecting via USB. I am using the original USB cable and have tried on multiple computers, all to no avail. I've downloaded/installed the drivers, as instructed on many links. Also, while I can get to the 'Recovery Mode' by pressing Power, Volume Up, Volume Down, if I choose "Recovery Mode" on the tablet, it reboots and goes to the 'erasing' screen. I have tried flashing TWRP on the tablet using fastboot as well. And, sometimes, not all the time, the TWRP blue/black screen appears but it will not progress past that screen (i.e., it doesn't go into recovery).
So, if you can, please help. I believe I have followed all of the instructions, but I have to be missing something or not following something correctly. I'm stoked that it looks like it's only soft-bricked, I just can't get it un-bricked.
Thanks in advance! I'm at my wits' end
Click to expand...
Click to collapse
Why not try this
I have not had this problem with my Nexus 10 but I did once with my Nexus 7 and it may help you.
Instead of trying to flash TWRP and run it (which is not working for you) why not boot into a temporary copy of TWRP and then work from that? To flash TWRP normally (persuming you had renamed the img file to TWRP which makes it easier) you would enter 'fastboot flash recovery twrp.img'. Instead of doing that type 'fastboot boot twrp.img'. This boots into TRWP and from there you will be able run all the options and from there flash TWRP and other images as normal.
If you are having problems with drivers have you used 'USBDeview' ? Run this as Administrator and delete all references to any phone or tablet USB driver and particularly look for devices with Vendor ID '18d1' or '04e8'. Just select them, right click on them and select 'Uninstall Selected Devices'. When they are all cleared reboot your computer and plug your tablet in and it should install the correct driver.
Another option I used successfully with a Nexus 7 in a boot loop was to connect it while running Linux. I don't have a Linux on a computer so I installed one in 'Oracle VM VirtualBox' I don't know Linux but after Googling for help I installed Peppermint Linux and then ADB for Linux. I downloaded the 'TWP' image into a folder in Linux and any other images I wanted. Connect your tablet to the USB port and then on the top menu in VirtualBox select 'Devices' then 'USB' and tick the option which shows your tablet. I then went into what we call a command prompt in Windows but which they call 'Terminal'. Then type 'ADB devices' and if you see it on the list use ADB instead of fastboot. As I mentioned my Nexus 7 was in a boot loop so I typed 'ADB wait-for-device' and as soon as it looped to a point where ADB could see it then the looping stopped and I could flash the images and recover the tablet.
All the best. I hope you are successful.
As long as you can get into bootloader mode, your good.
NOW
If you can't get into boot loader mode? as far as I know...
You're ****ed.
Unless you want to set up usb boot (might not work on Exynos, idk, this is magic to me) and solder the connectors and flash it like they do in factories. That's next level **** too, and considering an N10 is 100$ on amazon you're better off just grabbing a new one.

Is there a way to recover data from a phone with nonfunctioning display which only gets detected in fastboot mode?

my phone suffered a fall and its display is cracked and Xiaomi Service Centre says this cannot be repaired as replacement screens are no longer in stock and this phone is only showing up on my computer in fastboot mode and its not even switching on, so is there any way to recover my data?
svkr4u said:
my phone suffered a fall and its display is cracked and Xiaomi Service Centre says this cannot be repaired as replacement screens are no longer in stock and this phone is only showing up on my computer in fastboot mode and its not even switching on, so is there any way to recover my data?
Click to expand...
Click to collapse
I don't think you could
Even if your Bootloader was unlocked and if you had TWRP installed, and if you could reboot to TWRP, you should still use the touch screen to enter your pin/pass/pattern that TWRP could decrypt storage - only after that you would be able to use MTP from TWRP to transfer the files to your PC
Too many "ifs"- you didn't mention unlocked Bootloader and TWRP - hence I assume you never did that (unlock BL, install TWRP)
If you didn't, you cannot now (even to unlock BL) once your screen is broken
If BL was unlocked (again, you didn't mention, hence assuming not), you could disk-dump your data to PC, but as the partition img, and then it would not be possible (without the help from your phone - but no help since your screen is broken) to decrypt the files
All in all, I don't see how could you make it now
---
One must periodically transfer his photos, etc to PC and backup whatever is possible through Google and I also use Mi Cloud for backing-up
I recently had a similar case. My phone was no more booting except to the Fastboot
Screen was not broken, Bootloader was unlocked and I was able to reflash MIUI and get the phone working again
However, by Factory reset (I needed to reflash the OS), all my data were wiped from the phone
But I did not loose almost anything. I had copy of my photos on the PC, just from a couple of days before the disaster
By help of Google and Mi Cloud, I easily restored contacts, calendar, WA chats, even WiFi passwords (by Mi Cloud)
I needed one day to reset the phone, but eventually I did not loose anything essential
I managed to do this some time ago with an older phone but maybe it works, I don't remember the details but it was something along these lines:
1. Load TWRP using fastboot with `fastboot boot twrp.img`
2. Access the phone via ADB with `adb shell`
3. Pull the data with however adb pulls it (I think `adb pull <path>`)
The other option you have is searching ebay or other shops for screen replacements por Mi9T, they might be fake replacements but as long as they work good enough for you to access your phone and pull the data out they're good enough.
Also, I forgot, make sure the broken part is the screen, if the phone itself is dead then we enter the realm of forensics and I doubt it's worth your trouble (and money) to recover that data.

Categories

Resources