Hi everybody, i need help about replace the motherboard of my galaxy note 4. I will do it because i think that the eMMC of my device is completely messed, i've tried everything in modding but nothing help, the device it's barely usable, it keep rebooting and it lag, only if i use the app to keep the cpu awake it's usable. Plus it doesn't read the sim card anymore. All started when one day, totaly random, it do a factory reset by itself and i lost EVERYTHING in the phone. So i see that on aliexpress they sell motherboard for my n910f, if i buy and replace the one i have now, it should all work without any problem? thanks for any advice
ps: sorry for my bad english, i'm italian
Have you tried this:
https://forum.xda-developers.com/showthread.php?t=3488114
Sent from my SM-N910G using Tapatalk
I can confirm that once you get the eMMC read failure messages there isn't any coming back from it unless you either A) Replace the eMMC itself or B) Replace the Motherboard. Since trying to micro-solder an eMMC chip would be way to difficult for most people out there (myself included, I cant solder for s***) the motherboard replacement would be the way to go.
I did try all the "fixes" here on XDA I could find, but none worked. Flashing the full recovery software in Odin took AGES (15 + minutes, it never took me that long, plus then 20 minutes to even boot)
Finding the part is one thing, installing it is another. I have never tried replacing a phone motherboard but my main concern would be if the board is unlocked, or atleast knowing the carrier it was locked to in order to get a valid unlock code somewhere online.
I was told by a few repair shops locally that its totally possible to replace the motherboard but there was a risk the screen would also break (So a replacement may be needed there as well). Honestly it might have been that they just didn't have very good luck with taking these Note 4's apart without damage or they just were inexperienced. But in the end for me when my first Note 4 hit the eMMC error, I sold it for parts (sPen, Screen, battery ect) and bought another Note 4 second hand
Theres a ton a speculation about this chip issue, be it heat killing them, consistant flashing or just a bad batch of chips used and now failing over time.
cash2387 said:
I can confirm that once you get the eMMC read failure messages there isn't any coming back from it unless you either A) Replace the eMMC itself or B) Replace the Motherboard. Since trying to micro-solder an eMMC chip would be way to difficult for most people out there (myself included, I cant solder for s***) the motherboard replacement would be the way to go.
I did try all the "fixes" here on XDA I could find, but none worked. Flashing the full recovery software in Odin took AGES (15 + minutes, it never took me that long, plus then 20 minutes to even boot)
Finding the part is one thing, installing it is another. I have never tried replacing a phone motherboard but my main concern would be if the board is unlocked, or atleast knowing the carrier it was locked to in order to get a valid unlock code somewhere online.
I was told by a few repair shops locally that its totally possible to replace the motherboard but there was a risk the screen would also break (So a replacement may be needed there as well). Honestly it might have been that they just didn't have very good luck with taking these Note 4's apart without damage or they just were inexperienced. But in the end for me when my first Note 4 hit the eMMC error, I sold it for parts (sPen, Screen, battery ect) and bought another Note 4 second hand
Theres a ton a speculation about this chip issue, be it heat killing them, consistant flashing or just a bad batch of chips used and now failing over time.
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thanks for the reply! ok so, i must have to buy the motherboard. I've find one interesting on aliexpress, 55$ and full unlocked (at least they said that), replace it isn't very hard cause you don't have to take the screen off, just the rear parts of the phone (i've already did it when i change the headphone jack), so Tomorrow i order it and when it arrive i will tell you if it works i hope so at least
trasposone said:
thanks for the reply! ok so, i must have to buy the motherboard. I've find one interesting on aliexpress, 55$ and full unlocked (at least they said that), replace it isn't very hard cause you don't have to take the screen off, just the rear parts of the phone (i've already did it when i change the headphone jack), so Tomorrow i order it and when it arrive i will tell you if it works i hope so at least
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Best of luck with it and hopefully the swap goes well. I probably could have tried finding parts but the 910W8 model is different I guess.
I have replaced a mainboard with one from aliexpress, which generally worked fine, but for done reason my gps didn't work. Not sure if that was a problem with the board or just some connector not during properly?
Regarding the emmc error, I've actually managed to revive the old board after it had been sorry of bricked by the previous owner in a failed flashing attempt by putting it in the fridge while flashing the firmware with Odin (on xda someone suggested this, they actually say to put it in the freezer for a while, but I don't have a freezer and putting it in the fridge and taking it out for flashing want enough). It still has the error, but seemed to run relatively ok with a wakelock app preventing the CPU from falling asleep.
Though I get your idea, it feels safer to have a fully working mainboard.
The only problem buying a motherboard is from other sources other than Samsung you not sure if the MBA are brand new. I would say go to Samsung and pay for a new MBA and they will write your original serial number and IMEI to the new MB and you get a warranty..
Just replaced a mainboard...
Bought more than a year ago a faulty Note 4 thinking it was one with a faulty screen as the blue LED and vibrator would come on while pushing the start button and the phone was recognized by my PC. Turned out to be a faulty MB and while trying to replace the MB I damaged the screen.
So I ended putting all on the shelf. Meanwhile bought a note4 for my wife and figured that the spare MB could serve her phone in case it would go bad...Then recently stumbled upon a faulty note 4 where the owner claimed it was one with a faulty MB. The asking price was ok so I ended up buying it and fitting the spare MB. I was lucky in a way that the previous owner already swapped the display so it came apart very easy. I did put all in place using the OEM tape ordered specially for the Note 4. It is a fact that this MB is manufactured in Feb 2015 so it could be well that in the near future it fails although when checking the chip with the app it tells me I have a sane ship...
trasposone said:
Hi everybody, i need help about replace the motherboard of my galaxy note 4. I will do it because i think that the eMMC of my device is completely messed, i've tried everything in modding but nothing help, the device it's barely usable, it keep rebooting and it lag, only if i use the app to keep the cpu awake it's usable. Plus it doesn't read the sim card anymore. All started when one day, totaly random, it do a factory reset by itself and i lost EVERYTHING in the phone. So i see that on aliexpress they sell motherboard for my n910f, if i buy and replace the one i have now, it should all work without any problem? thanks for any advice
ps: sorry for my bad english, i'm italian
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Click to collapse
You should search for videos on replacing the MB in the Note 4; it seems to be fairly involved and you run the risk of causing additional damage to your phone.
Samsung in the US is replacing MBs for about $50 to $150. I got mine replaced (plus a bunch of other repairs) for $70 (which is about the same cost of a MB through AliExpress). Samsung paid the postage for me send my phone to Samsung Service in Plano, TX, they then diagnosed the problems and said they would fix it for $70 or they would return the phone without repairing it at no charge. My phone was over two years old and out of warranty. I had them repair the phone and it was returned in like new condition and it is still working great. The entire process took about 10 days.
You may want to contact Samsung Customer Service directly (in the US call 1-800-SAMSUNG) and see if they are willing to look at your phone and hopefully make any needed repairs.
Dwillian said:
You should search for videos on replacing the MB in the Note 4; it seems to be fairly involved and you run the risk of causing additional damage to your phone.
Samsung in the US is replacing MBs for about $50 to $150. I got mine replaced (plus a bunch of other repairs) for $70 (which is about the same cost of a MB through AliExpress). Samsung paid the postage for me send my phone to Samsung Service in Plano, TX, they then diagnosed the problems and said they would fix it for $70 or they would return the phone without repairing it at no charge. My phone was over two years old and out of warranty. I had them repair the phone and it was returned in like new condition and it is still working great. The entire process took about 10 days.
You may want to contact Samsung Customer Service directly (in the US call 1-800-SAMSUNG) and see if they are willing to look at your phone and hopefully make any needed repairs.
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Thanks for the info will try it, my note 4 will not even
finish booting anymore. It is alteady out of warranty hope they don't mind it is rooted.
There are plenty of video's on you tube on how to. Look at them, look at different video's to get as much info as needed. Don't mess around with you screen, just replace the mainboard and you will be ok! Mine still goes very strong, its GPS is working very well even indoors. I owed a few Note 4's and this is the first one where the GPS is usable. Putting both note's side by side...well one GPS gets a fix and the other one.......well is useless! Did the same with a Note 2 where I replaced a faulty mainboard and this thing has the fastest GPS I ever seen. This Note was due to be sold but I have decided to hang on to it a bit longer...
Hi I am Samsung Note 4 user I have a problem since yesterday it is not registering on 4G or Lte Network only 2G is working. I tried lot but could not fix this problem. I changed the setting LTE/WCDMA but still it is not registering. Can and body helps me to resolve this issue. even I format my phone also by the problem could not rectified. I visited Samsung Center they are saying there is problem in motherboard. for replacement it costs 280$ in India which is very huge.
Dwillian said:
You should search for videos on replacing the MB in the Note 4; it seems to be fairly involved and you run the risk of causing additional damage to your phone.
Samsung in the US is replacing MBs for about $50 to $150. I got mine replaced (plus a bunch of other repairs) for $70 (which is about the same cost of a MB through AliExpress). Samsung paid the postage for me send my phone to Samsung Service in Plano, TX, they then diagnosed the problems and said they would fix it for $70 or they would return the phone without repairing it at no charge. My phone was over two years old and out of warranty. I had them repair the phone and it was returned in like new condition and it is still working great. The entire process took about 10 days.
You may want to contact Samsung Customer Service directly (in the US call 1-800-SAMSUNG) and see if they are willing to look at your phone and hopefully make any needed repairs.
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Click to collapse
$50 to $150 is a pretty big range considering whatever caused these issues is originally still on Samsung itself for cheaping out. I thought about going the AliExpress route but I've never bought from there before and their site isn't the easiest to navigate...seems every seller with reviews is selling used boards (questionable lifespan?) and the ones with no reviews appear to have brand new ones, but are these brand new with the same old issue, so we're buying boards with borrowed time or is there a chance they're ones that won't have this issue. One could only hope that the new ones via AliExpress AND the ones being installed through Samsung have been revised to not have this issue, but we may never know until it takes a dump in another 3-4 years like the original phones appear to last.
I bought my phone used via Craigslist, so I hope that isn't their justification for additional gouging.
Hi all,
Looks like this guy on YouTube was experiencing the EXACT same issue that we're all experiencing (random restarts, boot loops, bricked phone, etc.) as a result of motherboard. I'm thinking about ordering one of the N910T motherboards off Aliexpress and hope for the best. I can't even restart my phone anymore...and I know my phone batteries are fully charged.
Seems like it works...I'm just nervous about taking it apart!
Regards,
Jeff
HI
i had troubles with my Note 4 lately, blocking and restarting randomly,
baked the motherboard in an oven and it worked great again but only for a 1 whole day then it only shows blue notification light when trying to turn on,
tried the baking today again at a bit higher temperature 200c for 10 min,
and it is completely dead now,
i am looking to buy another 910F board but reading the feedback on aliexpress seems like they are all baked, people are not satisfied, it works for a very short time,
dont know what to do,
can i put some other version like 9100 dual, some other that has better chips(not heating so much) exynos instead snapdragon or something like that?
Related
I've got a g1 bought when they first came out that the screen stopped working on. I suspect that it's just the loose ribbon cable, since it's the initial run of the phone. The phone works, I can adb into it, there's just nothing on the screen. Unfortunately, I don't think I can send it in for repair, even tho it's inside the year warranty, cos I had changed the housing for a different color off ebay, which meant unscrewing the screws and breaking the void sticker. So, any recommendations of reputable-won't rip me off&won't break the phone while fixing it-repair services? I looked at the service manual, and really don't feel comfortable disassembling it myself when I am unsure what the problem is.
Edit-If you saw my earlier thread about flashing back to stock, in which I thought it was my fiance's brand new g1 that had died, we realized when we went to box the phone up that the IMEI on the dead phone didn't match the new box. I'd accidentally switched the phones when rooting his&updating the ROM on mine and not realized it. Moral of the story, never flash two phones at the same time!
Editx2-I'm in the DC metro area.
well since you've changed the shell it shouldn't be much harder to check out the cable. just remember in most cases if you have to force something to come apart you are probably are missing a step.
I've taken a few phones apart (bbs, motos, nokias, htcs) down to bare bones and their not that difficult as long as you follow the steps outlined in the service manual. If you are still uncomfortable messing with it and are near a big city most have well reviewed repair shops which offer warranties on their work. If they don't offer a warranty , I probably wouldn't mess with em.
Not sure anyone can recommend anywhere local (being that you didn't mention your local) but I'm sure a few other people can chip in on online sources(I've yet to use any so not comfortable with recommanding any, sry).
Good luck
I called up HTC a while ago, you can mail them your phone and they can do repairs. Just go to their website, it is under the support section. Unfortunately for T-Mobile replacements, one of the first things they ask is "Is the LCD screen working?"
SolemnWishing said:
I called up HTC a while ago, you can mail them your phone and they can do repairs. Just go to their website, it is under the support section. Unfortunately for T-Mobile replacements, one of the first things they ask is "Is the LCD screen working?"
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I read on here that HTC charges likes $250 for repairing the screen tho, that's insane. I'm willing to pay a REASONABLE price to get it fixed by someone who knows what they're doing, but if the repair is gonna run me more than I paid for the phone and more than 50% the cost of a NEW phone, I'll suck it up and do it myself.
I can fix it for you, I have built a working G1 from two, one that was liquid damage and the other with a shattered lcd and digitizer. Where are you located, i am in alabama... now if you damaged the cable to the lcd, then it would require purchasing a new one. The lcd goes for $65 to $70 and the digitizer goes for about $80 on ebay.
Turboteg1 said:
Where are you located, i am in alabama.
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I'm in DC, so mailing it to alabama is less than ideal. I'm exploring other options, thanks!
odds are you are gonna have to mail it off somewhere unless you do it yourself. i have had MANY phones and taken all of them apart to fix one thing or another, i never had any worries about my work and i never had a service manual. if something where to go whong with this phone i would be more confident in my ability to fix it since i can go find a service manual online
Yep. I bricked my HD2 by flashing the 51. Last night, half asleep I did it. I was running droid for about 2 weeks no issues. Phone is dead, won't power on. Tmobiles policy is because I didn't buy the phone from them, they will not warranty it. HTC service center is opened M-F.. If they dont want to fix it, anyone know of any online sources that would like to fix this?
Phone is completely bricked, doesn't power on. No led lights. Seems loader / spl is gone. Paper weight. I know theres 10000 threads about bricks, but I didn't see any about repair centers or reputable members of this great community who are unbricking them. Any ideas?
Sorry to hear that. Others might know how to get it back up running but in case no one does. Not sure how it is in the States but in Switzerland I never had luck with Official HTC Repair Centers. They might be able to fix something realy easy like doing a hardreset. but they always quoted me a huge price to fix anything else. Basically replacing it for the original full price. For about a third of that I was able to buy a new one on Ebay. Got my last T-Mobile HD2 for $242. If your old one is still in good cosmetic condition you can still sell if for parts and get atleast $120 to $200 depending on how you do it. The HD2 Screen and Digitizer is worth allot of money because its so big. But I hope you find someone that knows how to fix it. Good luck.
Yeah your HD2 is completely and hopelessly bricked if you flashed a .51 radio. Currently there is no way that we know of to recover from this, other than sending it to HTC and letting them fix/or replace it. You are looking at around 150USD +/- if in warranty, and God knows how much if you aren't. Don't be sleepy and flash kids!
Wow,
Even with JTAG there is no way to recover? That is such fail on HTC behalf...
I know that its negligence on my behalf for flashing it, but the fact that it bricks the devices like this is just
And if the phone is under warranty .. lets say power goes out when flashing an official tmo rom.. wouldnt it brick in the same sense?
yes jtag willdo it, but its about 100 dollars for the kit, and you have to totally dismantle the phone.
I've used the Riff-Box to un-brick my HD2 but I'm no electrical engineer. There are some engineers at the following link (hxxp://preview.tinyurl.com/25unuds) that offer to repair a range of devices. Hope you find someone local
ty. There are two local people here in the usa
Thanks!!
I bought my phone on craigslist with a cracked screen.. I also bricked my phone from flashin .51 without paying attention..
I called HTC and told her directly what I did, she told me they could fix it with no problem.. and that it would be between $50 and $170..
When they got the phone, she told me they had to replace the motherboard in my phone and would do it for free as long as I paid for the cracked screen, which was $120.
I have my phone back now, good as new
PJHORN said:
I bought my phone on craigslist with a cracked screen.. I also bricked my phone from flashin .51 without paying attention..
I called HTC and told her directly what I did, she told me they could fix it with no problem.. and that it would be between $50 and $170..
When they got the phone, she told me they had to replace the motherboard in my phone and would do it for free as long as I paid for the cracked screen, which was $120.
I have my phone back now, good as new
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How long did the warranty process and shipping take?
Did you have a different SPL? Because I was running droid on mine.
But if I tried to flash to the .51 wouldnt this reset the spl?
PJHORN said:
When they got the phone, she told me they had to replace the motherboard in my phone and would do it for free as long as I paid for the cracked screen, which was $120.
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i suspect htc use screens and boards pre assembled when doing repairs. a friend had his cracked glass repaired (paid repair by htc) and i sent mine in with a faulty usb port(so new board, screen fine) and in both cases we got new boards and screens, but the back of the phone was the same.(both have full body zag, still in place, but not on the screen, plus new imei numbers.)
I bought the phone reasonably new off Craigslist as a travel/GPS phone in the summer of 2010 and it worked OK for six months or so. Then I decided it would be a good idea to re-flash it and ended up bricking it to a point where it would buzz when turning off and then turn off immediately. Fortunately, an e-mail to HTC later, they asked me to send it to their repair center in Texas and fixed it the same day they received it and sent it back. Not a penny charged to me and I didn't even think the phone was in warranty. I basically got back my old phone flashed back to default and it worked beautifully.
About nine months ago I went abroad to the Netherlands and the phone was working good as new with a Vodafone SIM card. It worked until December 2011 when I returned to the States, turned it off and put it away in a drawer. Before anyone asks - never dropped it, not a drop of water has ever touched it, it was working just fine. Six months later (otherwise known as a month ago), I traveled again, but now, having had my iPhone4 unlocked, barely had the need for the HTC. However, I am about to make a trip to a country where I will need GPS and won't have an iPhone data plan, so I figured I'd turn on the Leo and check that it was still functioning.
It wasn't. It wouldn't even register a yellow light when charging. Soft reset impossible, so was hard reset. My friend, whom I got the idea to get the HD2 from in the first place, had a couple of spare batteries and a plug-in charger. I tried both replacements (charged in the wall unit) - no dice. I called HTC and they called it an end-of-life product and refused to even have me send it in to get checked, so I took it to a repair shop and was told I would likely need a replacement motherboard. Checking eBay there isn't one damned thing called an HTC HD2 motherboard. So what do I do? What can be the problem and how can I replace the board? Is there a site that deals in OEM HTC parts or is there a part model I should be looking for? Or would I even be able to fix it myself without a soldering iron? I guess my other solution would be to sell it as is for the remaining parts, but it's a great GPS if nothing else, so I don't want to give up on it quite yet...
highlanderfil said:
I bought the phone reasonably new off Craigslist as a travel/GPS phone in the summer of 2010 and it worked OK for six months or so. Then I decided it would be a good idea to re-flash it and ended up bricking it to a point where it would buzz when turning off and then turn off immediately. Fortunately, an e-mail to HTC later, they asked me to send it to their repair center in Texas and fixed it the same day they received it and sent it back. Not a penny charged to me and I didn't even think the phone was in warranty. I basically got back my old phone flashed back to default and it worked beautifully.
About nine months ago I went abroad to the Netherlands and the phone was working good as new with a Vodafone SIM card. It worked until December 2011 when I returned to the States, turned it off and put it away in a drawer. Before anyone asks - never dropped it, not a drop of water has ever touched it, it was working just fine. Six months later (otherwise known as a month ago), I traveled again, but now, having had my iPhone4 unlocked, barely had the need for the HTC. However, I am about to make a trip to a country where I will need GPS and won't have an iPhone data plan, so I figured I'd turn on the Leo and check that it was still functioning.
It wasn't. It wouldn't even register a yellow light when charging. Soft reset impossible, so was hard reset. My friend, whom I got the idea to get the HD2 from in the first place, had a couple of spare batteries and a plug-in charger. I tried both replacements (charged in the wall unit) - no dice. I called HTC and they called it an end-of-life product and refused to even have me send it in to get checked, so I took it to a repair shop and was told I would likely need a replacement motherboard. Checking eBay there isn't one damned thing called an HTC HD2 motherboard. So what do I do? What can be the problem and how can I replace the board? Is there a site that deals in OEM HTC parts or is there a part model I should be looking for? Or would I even be able to fix it myself without a soldering iron? I guess my other solution would be to sell it as is for the remaining parts, but it's a great GPS if nothing else, so I don't want to give up on it quite yet...
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Insisting to look up on ebay will get you eventually to success, but a good working MB may be purchased up to 70-80USD.
Replacing it needs no soldering, but I wouldn't recommend to DIY if you're doing this first time in your life!
But if you feel confident(and a bit lucky), watching some good videos about, may help you fulfill this job.
Good luck!
bib*oops said:
Insisting to look up on ebay will get you eventually to success, but a good working MB may be purchased up to 70-80USD.
Replacing it needs no soldering, but I wouldn't recommend to DIY if you're doing this first time in your life!
But if you feel confident(and a bit lucky), watching some good videos about, may help you fulfill this job.
Good luck!
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Thanks. Looks like I might just be better off selling it for parts.
highlanderfil said:
Thanks. Looks like I might just be better off selling it for parts.
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Click to collapse
If so, I'm interested in!
PM me, we could work it out...
Do you happen to have insurance on the phone? If you have a plan through someone like tmobile and you have insurance you could always file through them. You could also look for one on ebay that has a cracked screen or something like the charger port when up. That way you could get the motherboard you need. Just make sure the phone is in good condition otherwise. I know someone in the past had a problem and if i remember correctly they couldn't find it. I think but dont quote me that this was the motherboard..when it has the pcb board (printed circuit board) attached. Found here. This was years ago so please consult someone else before buying. Amazon also has a lot of parts you can order so looking there might be useful.
So I have an sm n910t tmobile variant qualcomm snap dragon 805, I had issues with rebooting but updating to the latest android fixed it, now I have an issue where if I leave the charger plugged in it causes the phone to freeze and reboot
I forgot to mention this happens if I let the phone go into sleep mode.
No one? I know a lot of note 4 snapdragon variants experience this if I go on ebay,there are so many note 4 being sold cheap saying that the phone reboots constantly/stuck in bootloop which is essentially how my problem started
Have you tried performing a hard factory reset on your device? That should fix your problem. If it doesn't then I recommend reinstalling the stock firmware back onto your device again.
Yes I hard reset flashed stock Roms custom Roms everything nothing worked my phone died on Saturday, before it died it wouldn't boot into recovery or download it showed ddi mmc read failure and would not flash trough Odin either, now it does not turn on or charge I have an external charger so batteries are full and nothing I guess my emmc is dead
Yeah, the internal flash memory of your device has died and you need to get the motherboard replaced. That happened to me once too and I had to get a replacement unit.
Why would I need a new motherboard? I can replace just the emmc but I have a question I found the emmc chips but it has the smn910p/f and n9100 firmware preinstalled couldn't find any for the T-Mobile variant the phone worked good when it did boot up only problem I had was it rebooting often and system getting corrupt and when it did reboot it wouldn't charge or turn on unless I removed the battery, because if I charged it while it was off it charged perfectly fine without freezing or bootlooping
Anyways my question is if I buy the chip replace it and reflash the stock T-Mobile firmware and T-Mobile pit which I have already would it work? Or will I have to pull one off of a tmobile phone, I repaired bios chips etc that need to be soldered on I know the emmc has a lot of contacts but you can use a heat gun with a small concentrated heat area to remove it and put a new one
DarkGuyver said:
Yeah, the internal flash memory of your device has died and you need to get the motherboard replaced. That happened to me once too and I had to get a replacement unit.
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Where did you get the motherboard by the way I don't trust eBay probably end up with a bad imei or how much does Samsung charge for such a repair
Cr1z619 said:
Where did you get the motherboard by the way I don't trust eBay probably end up with a bad imei or how much does Samsung charge for such a repair
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Click to collapse
I mailed my unit back to the retailer to get it repaired. But it took months for them to get the parts for it, so I ended up getting a depreciated refund and got a new unit from them. I haven't been able to find a online retailer that sells the motherboard for the N910C and I did do allot of searching to try to find a retailer. If your device is still within the 1 year warranty then you could mail it to the retailer for repairs. Otherwise I'd recommending getting a new unit as it's much cheaper than mailing your unit to Samsung for repairs.
Sadly I bought this phone when it first came out I'm very pissed I have had many galaxies never had any issues, this phone is almost 2 years old got it in November of 2014
Im going to give them a call see how much it would cost to fix
Anyone faced any problems with their Note FE? Mine will randomly crash and reboot. On average about 5 times an hour.
I tried to reset thinking it was a software problem or a 3rd party app problem. But even after reset it is the same. Only when I put my device into safe mood, the problem doesn't occur at all.
I sent it to Samsung for a diagnosis and they told me is motherboard problem. But a third party repair shop say they can locate the problematic chip and swap it out without changing the entire motherboard.
Wanna know your thoughts on it?
Is it advisable to go for the cheaper option from 3rd party repair shop?
Had anyone faced this issue and how did you solve the problem?
It's been 4 months and my device still rocking.
IMO for your case, it's covered by warranty isn't it? If that so, Samsung service is the right one. Otherwise you have to make sure that the third party repair shop is trustworthy.
skinich said:
It's been 4 months and my device still rocking.
IMO for your case, it's covered by warranty isn't it? If that so, Samsung service is the right one. Otherwise you have to make sure that the third party repair shop is trustworthy.
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It occurred 9 days after the 1 year warranty ended.... Nice
I say go and bug them anyway. If it's within one month after warranty ends you can argue that it's unfair you have to pay for something like this, especially since it's so soon after warranty, it's suspicious, like they planned it. Most times they will honour it.
Resurrecting this thread.... This happened to me just recently. I've had my phone for about 21 months. My FE started freezing then rebooting over the course of 3 days. Tried everything - clear cache partition, factory reset, etc. It happened over and over again. Sent it to Samsung and they said it was a motherboard problem. That there was high current when they tested it and it's causing a ground. I couldn't find any other shop (that I trusted) here where I live to repair it except for the service center. The only option is to replace the motherboard and lcd but it's too costly.... It's practically the price of a new mid range phone. So I just decided to buy a new phone.
I'm kinda relieved to hear that my situation is not a one-off. Maybe we got the lemons of the bunch? Remember, the FE is the refurbished Note 7 that they had to recall cause of battery issues. The guy at the service center told me that the ground in the motherboard could have been caused by draining the battery, overcharging or using power banks. Not sure if that's true though, but I can see a relation to the previous battery issue with the Note 7.
This is good info since I bought FE as a backup phone 5months ago.
Sent from my SM-N960U1 using Tapatalk
mine facing the same problem. it keep restarting until the battery done.
anyone already find how to fix this issue?
Same motherboard problem after using for almost 2 years. Send to SC & all data is gone. 3rd time on Note motherboard problem, previously Note2 & Note4. It's time to say good to Samsung. Can't afford to lost all the data again.
I just saw this thread and it seams that struggling to find the reason of the crashes through software was to no avail. I started by posting a bug in FloydQ V6.0 ROM here, and after a lot of debugging it seams that I'll join you guys in this thread after years of usage.
I'll be sending it for repair tomorrow. For those who had it fixed by a third party service without motherboard replacement, what was the exact problem in the board? and how much did it cost compared to motherboard replacement?
I'm able to use the device lightly in maximum power saving mode, and the device is more likely to crash and restart when connected to a charger.