Hi guys
just an hour ago I open front camera and it gives me an error
Camera failed
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While before it, it was fine and nothing happened to it, no fall down etc.
I tried wiping cache, even factory data reset and all in vain
I'm on latest firmware with june security patch
What happened to me?
Is there anyone else?
And one thing more, from now I noticed my phone is heating up with no usage even.
while it was normal even in load before
plz help me what should I do
Going through the same issue. Tried everything. Guess I'll have to give it to the service centre.
---------- Post added at 10:10 PM ---------- Previous post was at 10:10 PM ----------
Did you find another solution?
byhtheway789 said:
Going through the same issue. Tried everything. Guess I'll have to give it to the service centre.
---------- Post added at 10:10 PM ---------- Previous post was at 10:10 PM ----------
Did you find another solution?
Click to expand...
Click to collapse
I go through a strange situation.
on 1st of july, I claimed the phone in my local customer care office.
The representative there ask me to write down the problem on a provided page, I wrote it thrice as it was asked.
After 4 5 days I received a message from them that I could collect my phone from office.
I took my way to local office and pick up the phone.
Upon checking, I found that problem is still there.
Representative provide me a number and asked me to inquery about phone from this number.
I continued to dial that number for 2 days but no one picked my call. Then I decided to go to main customer care office, 500KM away from my home town (one side). I reached there on 12 of july and asked him to justify me why they sent me the same phone without repairing. They told me that you didn't tell the problem and sent the phone only without any description about the problem.
I told him that I wrote down the details of problem three time but he refused to accept it.
So I calimed the cell 2nd time at main office. He asked me to come after three days.
On very next day, that is 13 of july, I received a call from center telling me that my phone has no problem at all and There is no fault in phone and they can't open it as it had no issue.He told me that he was using my cell from yesterday without any reparing and it had no problem at all .I told him about camera fault in details but he told me that he is using the phone from morning and camera is working fine.He asked me to flash the firmware for my satsfication but I asked not to do so.
Next day, 14 july, I received a message from center that my repair had been cancelled on request.I was very worried as on 2nd cliam too, problem would not solved.
Today I again visit the main office and received the phone. I was shocked to know that camera was working fine even he didn't flash or open the phone to check HW problem.
I didn't know what is going there.
But now camera is working fine
Related
i have been getting https://4gdaypass.sprint.com since i can remember. when i connect to 4g service, get an IP, and then try to get to the internet such as espn.com. once i type espn.com in the browser, i am redirected to the 4gdaypass screen to sign up for 4g service even though i have the service as part of my account.
after chatting w/a sprint rep for 1 hr and doing ##3282# and doing a restore, then updating profile and prl (which i had done many times before chatting w/them); i was instructed to call 1-888-211-4727 for technical support. i do so, and the CS tries to blow smoke tell me there is an outage. i firmly explain that i have another evo that is currently connected to 4g and is able to connect to espn.com w/o getting the 4gdaypass screen. i firmly tell him again my issue and he decided to change his demeanor and help me. finally he directed me to call 8886496711 for the 4g day pass support.
talked to a new gentleman there that new exactly what i was getting and why, but he couldnt do anything about it and had to get me over to another group. this guy says that even though I connect to 4g and get an ip, 4g is missing from my account and that this other group needs to add the service.
talked to 8882114727 opt 2, 4, 4, 2 (back to orginal tech support) and was placed on hold for at least 15min (maybe more) while they researched. this lady tells me again there is an outage and that is why i am getting the 4gdaypass screen. again, i told her that i understand there is an outage, but my issue has been going on since i can remember. i asked her if i had all the needed option on my phone number to connect me to 4g because the previous guy said that i am missing something with 4g. she said everything is there to connect to 4g. she got me to a manager w/o me asking. was on hold for another 15min or more to talk with a manager.
talked to an escalation manager and he had no idea what i was talking about and refused to open a trouble ticket. he did however give me advanced tech support number of 8777358405.
i contacted advanced support 8777358405 and the lady i talked to knew exactly what i was talking about and agreed with me that it had nothing to do with the outage, but with the phone itself. she put in a trouble ticket explaining the issue and adviced me to take my phone to the store to see if they can authorize a advanced exchange. i also found out to always get the insurance for the phone because if you dont, and you take your phone into the store for service, the store will charge you $35 just to look at the phone.
so, i have a paper to right this afternoon and class tomorrow, so i will take my phone into the store sat and see what they say.
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sounds like they really jacked you around ! i am on my 3rd evo in less than 3 weeks. i had one FULLY BRICK in the store just by turning the 4g on lol. and the other would just boot loop after boot loop. and this was without even rooting them. but this 3rd one i have had for 4 months no problems. just take it in and they will switch it out, or thats what they did for me no questions asked. good luck
J MONEY said:
sounds like they really jacked you around ! i am on my 3rd evo in less than 3 weeks. i had one FULLY BRICK in the store just by turning the 4g on lol. and the other would just boot loop after boot loop. and this was without even rooting them. but this 3rd one i have had for 4 months no problems. just take it in and they will switch it out, or thats what they did for me no questions asked. good luck
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thanks. did you have to pay the insurance fee for a new one?
Hi All,
I have the GPS Issue - where it randomly just doesn't work. 2.1 stock firmware on i5800.
I've only had it a couple of days and have been doing various tests. I spoke to Samsung, who admit that 2.2 resolves some issues.
I initially got fobbed off with "you can swap it and I guarantee (?!) you wont get another with the same issue" - I told him I had another one exactly the same in my other hand (my gf's) demonstrating the same issues (silly man). I also referenced all these forums with other people struggling. Even suggested I could waltz into carphone warehouse who would update it to 2.2 for me...! haha I didn't accept this and carried on.
I reminded them that it's only officially out on Orange, which he acknowledged and said that in about a week the rest of the unlocked phones out there will be updateable via Kies (he made his own enquiries via some other "head office" support line, while I stayed on the phone). I've got the guys name and a case reference number and I'll be following it up and not letting it go. (obviously at the moment - "not fit for purpose" etc)
In the meantime, I've noticed that if you leave the GPS radio on, restart the phone, and LEAVE it switched on, the GPS works very nicely thankyou in tests and various apps. Once you start turning it off and on again it becomes flaky then doesnt work and you have to restart the phone again.
Hope that helps someone. Comments welcome.
B
BuboBriff said:
Hi All,
I have the GPS Issue - where it randomly just doesn't work. 2.1 stock firmware on i5800.
I've only had it a couple of days and have been doing various tests. I spoke to Samsung, who admit that 2.2 resolves some issues.
I initially got fobbed off with "you can swap it and I guarantee (?!) you wont get another with the same issue" - I told him I had another one exactly the same in my other hand (my gf's) demonstrating the same issues (silly man). I also referenced all these forums with other people struggling. Even suggested I could waltz into carphone warehouse who would update it to 2.2 for me...! haha I didn't accept this and carried on.
I reminded them that it's only officially out on Orange, which he acknowledged and said that in about a week the rest of the unlocked phones out there will be updateable via Kies (he made his own enquiries via some other "head office" support line, while I stayed on the phone). I've got the guys name and a case reference number and I'll be following it up and not letting it go. (obviously at the moment - "not fit for purpose" etc)
In the meantime, I've noticed that if you leave the GPS radio on, restart the phone, and LEAVE it switched on, the GPS works very nicely thankyou in tests and various apps. Once you start turning it off and on again it becomes flaky then doesnt work and you have to restart the phone again.
Hope that helps someone. Comments welcome.
B
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Click to collapse
Hi..
everyone here has gps problems!!
Hope sammy fix it soon..
If you are on 2.1 (eclair)
Then use octy.
Just run it before using anything related to gps.
use barcode scanner or qr droid to read the following qr code.
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report if it works or not.
I've taken it in and out a few times without any issues. I've been rooting etc. today so i decided that ill keep the sim in my phone while i get things situated. So, I get things situated, and apparently I've broken it. I don't think its my fault at all... the Sim card just simply will not click into the device. I'm pretty sure its because the mechanism is in "SD Card Inserted" mode, but i have NO IDEA how to fix this. I might just send this back and not get a tablet.
Can anyone help me out/give advice.
edit: NOTE: Yes, I have checked to see if im inserting in the correct orientation. I even checked verizons website for a photo simulation.
The pins on the 7.7 are EXTREMELY sensitive. The same thing happened to mine. I ended up setting up an RMA however I just got an email today from Negri telling me that the unit is considered "damaged" and they will not honor the RMA.
I believe this is a design flaw as there is no reason that normal use with a SIM card should cause this sort of damage.
Has this happened to anyone else? We need to make sure that Samsung is aware of the issue.
I believe majority of us here would recommend you taking it to Samsung for repair. While you might have to part with your beloved device for couple weeks but this is possibly the best option.
If you were planning to send it back for repair, I also recommend you to have them calibrating the electronic compass as well if you found it display incorrect reading like mine, which has almost 90-degree off-course.
Happen to me once, push the sim card with something sharp.
hi !
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Hi, this happened to me last week. I wondered what the hell was going on. The sim would phisically not push down where it once clicked in place.
I only got mine in January. Luckily I got mine from Panamoz with the £12 replacement warranty. Sent it back to Panamoz last week and they agreed it was faulty and sent me a brand new one which I received today
Took delivery of my S4 I9505 in May very happy no issues & had not yet decided whether to root or not .......... I was prompted for an Android update approx 2 weeks ago which i completed with no issues then Yesterday My wifi nor my bluetoooth will activate ...... on the pull down the icons go green but appear 'greyed out' & starting from the settings connection menu has no effect either
After telephoning EE UK tech support was advised remove battery then restart .... no change ....... factory reset ..... no change take too nearest shop for a 2/3 week repair service with a dalek for a lend phone .....
Since then I have tried a hard reset several times ,,,,, I have also flashed the 2 stock roms available through here via Odin with still no change ..... I do not wish to try any rooted roms (I got done with a£120 bill for my s2 from samsung last year ) any other suggestions before I have to succumb to EEs yet to be proven repair service ........
I've got the exact same issue. I've had mine since launch day and no problems at all until two days ago this randomly started happening...
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Notice how the buttons are dark green rather than bright green to indicate "on" or grey to indicate "off".
When you go into Wi-Fi settings this is all you ever see...
I read somewhere that this is due to early models having an issue with the wifi/bluetooth chip or the board itself. Unless someone has an idea what is really causing this, I'm going to have to send this back tomorrow which will be a pain in the backside.
Thanks in advance
[UPDATE] Both Wi-Fi and Bluetooth appear to have come back on after ten minutes of constant restarting of the handset. Left the handset on for at least 6 hours, restarted again and then I was back to square one again as they were struggling to switch on. Got it up and running again for the time being though.
Sent from my GT-I9505 using xda app-developers app
Sprint LS997, refurb bought Oct 2017 via Amazon, non-rooted, Android 8.0.0 for a few months now.
Searched other threads for solutions but could not find anything applicable.
Up until a few weeks ago, everything about this phone worked great. But I dropped it onto concrete sidewalk (basic case didn't do much) where the case and back popped off (battery stayed in though). Later that evening I went to use the GPS but was unresponsive. Did some Googling for possible causes and ended up buying a new top cap (LS997) for a few bucks to see if that would fix it - unfortunately it did not. Tried putting on my original factory back cover (current factory back case has magnet attached) but GPS still dead. All other network stuff work just fine (at least BT and WiFi which is all I use).
So I removed the top cap again to see if any of those tiny springs/contacts were goofed up, and noticed that my phone does not exactly match the one shown in this post:
https://forum.xda-developers.com/showpost.php?p=78264829&postcount=11
If you look at the two contacts on the right side of stevejs's H918, my LS997 only has the (EDIT) contact on the right side - the left one is not there. Could it have been knocked loose from the fall, then when I originally took off the top cap to inspect, that one contact fell out without me noticing? Both my endcaps have the same contacts as shown, so nothing appears to have been dislodged from it. Not sure if another LS997 owner can check their phone to confirm...
Besides buying another phone (V20 or otherwise) to have a working GPS again, any suggestions from this community for a possible repair?
I tried to link steve's image below with my note in yellow (link is to my photo via my Google acct), but not sure it'll display correctly - thus my verbal explanation above of the missing contact.
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So...no suggestions?
I remember I used to have a ppc6700. That was one of the original smart phones, probably 18 years ago.
Those didn't have built in GPS. However, I was able to get a Bluetooth GPS for it... Relatively cheap.
Imagine those are still available for sale and that would solve your problem on the cheap. Probably mountable in your car.
Thanks for the reply, though probably won't go that route. If a local repair shop can't diagnose or repair, I'll just buy a NOS V20 from ebay and call it a day.