WiFi static noise/buzzing sound - OnePlus 5 Questions & Answers

Hi, when WiFi is enabled (doesn't matter if connected to a wireless network or not) I can hear from the top of the phone static noise probably due to interference, this is very annoying during calls. When I turn off WiFi this strange noise disappear.
I think this isn't so normal. Has anyone run into the same issue?*

Send phone back to OnePlus, they should give you a new one.

Same with me. But is barely noticeable!

I'm experiencing this on Wifi and on cellular data as well. It's actually very annoying. Does anyone know why this could be happening? Is this like a warranty thing? Or. I have no idea how to approach this sort of thing.

It happened to me too one time. but it went away after a second update. No issue there. Happens to a lot of phones. Nexusline and even iPhones have it.

xgerryx said:
I'm experiencing this on Wifi and on cellular data as well. It's actually very annoying. Does anyone know why this could be happening? Is this like a warranty thing? Or. I have no idea how to approach this sort of thing.
Click to expand...
Click to collapse
It seems completely fixed with last update (4.5.3). Try and let me know.

einermusstot said:
It happened to me too one time. but it went away after a second update. No issue there. Happens to a lot of phones. Nexusline and even iPhones have it.
Click to expand...
Click to collapse
I'm on 4.5.3 now and no change at all. Never have experienced this before and this is my like, 10th Android phone.

xgerryx said:
I'm on 4.5.3 now and no change at all. Never have experienced this before and this is my like, 10th Android phone.
Click to expand...
Click to collapse
maybe it depends on more than just your wifi, there could be many interference signals. I dunno, I am not a developer.

xgerryx said:
I'm on 4.5.3 now and no change at all. Never have experienced this before and this is my like, 10th Android phone.
Click to expand...
Click to collapse
The unusual thing for me is that the issue disappeared and came back 2 or 3 times from Friday to today.

capitanouncino said:
The unusual thing for me is that the issue disappeared and came back 2 or 3 times from Friday to today.
Click to expand...
Click to collapse
I was finding that when I moved my head away or pushed the phone against my ear that the frequency of the sound would change too. Kind of like it was reacting to the distance. It could have also been that the tone changed since I was at different distances. I don't even have enough posts to submit a bug report on the OP forums. Can someone go do that? Maybe this is a warranty item. I saw nothing at all there about this issue when I scrolled through 10 pages of other things.

In have the same issue, on wifi and cellular data. It's not that annoying, but still.. Hope this can be fixed with an update.

OP5 brand new mobile creates buzzing sound
really i am also facing this buzzing issue at the receiver ...i have tried in safe mode also *#808# but no use the same buzzing sound comes ...... not continuous , but often which irritates and annoys me ..

The 4.5.5 update fixed my issue. Hopefully it does for everyone else. I will report back here if it happens again.

Related

Answering a Call

Just a quick question for you guys. When I receive a phone call (full signal strength) and slide the slider accross to answer the phone there is a long pause of silence before the call actually connects. Has anyone else run into this situation?
Nexus One running stock Froyo (At&t)
yes I have this issue: I answer and cannot get an answer on the other end but I can hear them saying "hello". After a few seconds we connect and they say they never heard me say anything even though I was saying hello back.
I have two Nexus Ones: one answers calls perfectly and has great sound quality, while the other has this issue you describe, along with low call volume.
I think in my case it may be a hardware issue and I may need to send it in to be looked at. Both running on ATT although the good device is the tmobile version and the problem device is ATT 3G version.
Old MuckenMire said:
yes I have this issue: I answer and cannot get an answer on the other end but I can hear them saying "hello". After a few seconds we connect and they say they never heard me say anything even though I was saying hello back.
I have two Nexus Ones: one answers calls perfectly and has great sound quality, while the other has this issue you describe, along with low call volume.
I think in my case it may be a hardware issue and I may need to send it in to be looked at. Both running on ATT although the good device is the tmobile version and the problem device is ATT 3G version.
Click to expand...
Click to collapse
You think it is a hardware issue? I thought that it was like that across all N1s?
There was a thread here 1-2 weeks ago about the issue and pretty much EVERYBODY had this problem.
I can't find the thread anymore but it was about the delay between answering a call and the mic becoming active ... which takes 2-5 seconds.
I just noticed the other day that the delay seems to be less if I immediately put the call on speaker.
Never encountered that issue. The other side hears me immediately as I answer. I guess this is not "across all N1s", unless someone would think my N1 is special in some way (which it isn't, and so are all the other 7 N1s of my friends at work which also happen not to have this problem - and the call quality is great on at least 3 that I checked personally).
Instantly connects on my phone as well, so it's not on all devices at least. I have one of the first batches of T-Mobile N1's btw.
What carrier are you on?
this happens to me too.its so annoying. im on att
Can't find the thread but it was pretty long.
nexusdue said:
You think it is a hardware issue? I thought that it was like that across all N1s?
There was a thread here 1-2 weeks ago about the issue and pretty much EVERYBODY had this problem.
I can't find the thread anymore but it was about the delay between answering a call and the mic becoming active ... which takes 2-5 seconds.
I just noticed the other day that the delay seems to be less if I immediately put the call on speaker.
Click to expand...
Click to collapse
I'm not so sure anymore. I decided since my only choice was to send it in for repair, I might as well one click root and install CM6 and see what happens. So far, I have not had the issue. It's only been three days but that's the longest this device has ever gone without having the "no connect" issue. Also, my low call volume and speaker phone volume issues are now resolved. I now find myself turning the volume down rather than up. I'll update this thread with final verdict on whether this fixes my issue.
This sounds like an att problem not a nrsux one problem
I notice this problem as well. If I wait until the call timer appears on screen before I start to talk the other party doesn't seem to notice.
I'm on T MO and never had this issue. Try the one click root and flash a different ROM. If it doesn't work send it to HTC. I recently sent mine back on a Monday and it was back that Friday.
Sent from my Nexus One
Well my issue has been resolved by switching to CM6. It's been a week now and the issue has not occurred even one time. This was an issue that used to happen to me EVERY DAY, so I am very happy that in my case it turned out to be a software issue.
When I was running 2.1 I hoped 2.2 would fix it and when it didn't I thought for sure it must be hardware. It's so nice to KNOW I can answer the phone if it rings now. Sometimes I would get an important call and I was afraid to answer the damn phone!
Thank you Mr. Cyanogen, whoever you are.
I get this issue once in a while. I think its a software issue. Over time something gets hung up somewhere.
I had a thread like this as well..
http://forum.xda-developers.com/showthread.php?t=691399
For me it still happens randomly, stock 2.1 rom, stock 2.2 rom, Enom's ROM, etc...
Although I have a theory that I haven't tried to prove/disprove yet.. It seems like several times when this has happened I was holding my finger over the second mic on the back, which is naturually where my finger seems to lay when I hold the phone. Anyone else considered this? I'm thinking maybe it's throwing off the microphone trying to do noise cancellation?
khaytsus said:
I had a thread like this as well..
http://forum.xda-developers.com/showthread.php?t=691399
For me it still happens randomly, stock 2.1 rom, stock 2.2 rom, Enom's ROM, etc...
Although I have a theory that I haven't tried to prove/disprove yet.. It seems like several times when this has happened I was holding my finger over the second mic on the back, which is naturually where my finger seems to lay when I hold the phone. Anyone else considered this? I'm thinking maybe it's throwing off the microphone trying to do noise cancellation?
Click to expand...
Click to collapse
Definitely not the finger covering the mic. Just tried it with/without and same result.
There was another thread that was at least 3-4 pages of people complaining about it.
Sounds more like a network issue than a hardware issue, IMO
This issue has come up recently for me and it's really annoying. I'm not sure what triggered this problem...
Is anyone else experiencing this issue? Any ideas on how to resolve?
I've got the Rogers/AT&T N1.

[BUG] Other person can't her me mid-call, mic gets muted

Hi,
in the last days with my S3 on every call I had which went for more than 1 minute the other person suddenly couldn't hear me anymore. Sometimes it happened after a minute, sometimes after 3 minutes, but in the last 4 calls it happened every time!
Reception came back after some seconds and from then on it was really bad, the other person had hard problems understanding me.
I searched around and found this thread of GNex owners having the same problem:
http://androidforums.com/samsung-galaxy-nexus/472451-vzw-other-person-cant-hear-me.html
Then I found it in the Issues DB too
http://code.google.com/p/android/issues/detail?id=24019
Do you guys know more? it is really bad, since this is my business phone so nearly every call is an important one and it really bugs me out.
Anyone having same problems?
I hope someone can help me out.
Yes I have the exact problem. It's driving me nuts and I've tried different roms and kernels.
Sent from my GT-I9300
Have you tried to DISable the noise canceling feature?
No but I will try it and report back.
By the way I'm on stock LF6 4.0.4 in Germany (with o2 as my carrier. Unbranded. )
Is the noise canceletion buggy?
Sent from my GT-I9300 using xda app-developers app
I've read that some kernels cause issues like this.
Also, in UK, in Birmingham on Orange, I have been having issues like this, and it usually occurs when the Signal Switches over from Orange to T-Mobile, mid call, and once onto T-Mobile signal, the call breaks up or goes quiet.
Maybe an issue switching from 2G to 3G or back mid call also?
BobFL said:
Have you tried to DISable the noise canceling feature?
Click to expand...
Click to collapse
Will try also. The only reason I haven't got rid of this phone is it mostly happens on o2 calls, I am on giffgaff which is run by o2, The op is o2! Hmmm
Sent from my GT-I9300 using xda app-developers app
just yesterday I again had the issue....and my noice cancelling was off...so this is not causing it....
I'm bumping this in hope someone has a cure.
The new rom LFB is not yet published for Germany but for UK. Perhaps it makes a difference? Can somebody in UK with LFB who previously had the issue please check?
Same problem, no solution
I'm facing the same issue. Tried searching for any possible explanations, but haven't found anything conclusive.
I've tried disabling and enabling noise cancellation and all combinations of the in-call options.
There are 2 or 3 main theories which I've encountered:
1. The microphone goes to sleep when the phone display does. As soon as someone seems to not able to hear me, I move the phone away and the screen wakes up. This seems to sort it out temporarily.
2. Someone had posted on FixYa indicating that they tried putting a small piece of cotton after removing the back panel just behind where the mic is. Haven't tried this!
3. Everyone else seems to think that a factory reset would set it right. I haven't tried this as I need to find a bit of time to do this.
Also, I'm wondering if flashing to CM9's RC1 or 2 will sort out the issue. I'm thinking that it has to be a software glitch. In fact, someone reported that they solved it this way (can't remember where).
the-0ne said:
I'm facing the same issue. Tried searching for any possible explanations, but haven't found anything conclusive.
I've tried disabling and enabling noise cancellation and all combinations of the in-call options.
There are 2 or 3 main theories which I've encountered:
1. The microphone goes to sleep when the phone display does. As soon as someone seems to not able to hear me, I move the phone away and the screen wakes up. This seems to sort it out temporarily.
2. Someone had posted on FixYa indicating that they tried putting a small piece of cotton after removing the back panel just behind where the mic is. Haven't tried this!
3. Everyone else seems to think that a factory reset would set it right. I haven't tried this as I need to find a bit of time to do this.
Also, I'm wondering if flashing to CM9's RC1 or 2 will sort out the issue. I'm thinking that it has to be a software glitch. In fact, someone reported that they solved it this way (can't remember where).
Click to expand...
Click to collapse
Which ROM are you using right now?
Ihad the same issue on CM9 and got rid of it by flashing another radio. I originally had the xxlef, tried the xxlfb and ended up with the xxlf5 which works fine so far.
Try this for a fix
goto settings
sound
Toggle on then off or off then on the screen lock sounds then try again :good:
the-0ne said:
Also, I'm wondering if flashing to CM9's RC1 or 2 will sort out the issue. I'm thinking that it has to be a software glitch. In fact, someone reported that they solved it this way (can't remember where).
Click to expand...
Click to collapse
Hey,
just so you know. I am on CM9 and I have kind of the same issue. Sometimes audio is unidirectional, both ways actually, unable to recreate it so far. What always seems to work is my bluetooth headset. Switiching between the two of them makes me lose audio entirely. I have tried many things, even rebooting the phone Sometimes it helps, sometimes it doesn't. I'm guessing it has something to do with BT.
I am NOT facing the issue with losing audio in the middle of the call when the display goes to sleep. The display goes to sleep because of the ligth sensor, btw. - not because the system is idling The display is not needed once the phone realizes it's attached to your ear (lights off).
It's driving me nuts
BUT: CM9 is amazing so far. It's fast, it's open, everything works just fine. Except for the phone as a phone of course
change modem
Oomahey said:
Which ROM are you using right now?
Click to expand...
Click to collapse
Using Stock right now. OTA updates till Jun 26th.
badaeng said:
Ihad the same issue on CM9 and got rid of it by flashing another radio. I originally had the xxlef, tried the xxlfb and ended up with the xxlf5 which works fine so far.
Click to expand...
Click to collapse
Mine's currently DDLF3
winwiz said:
Toggle on then off or off then off the screen lock sounds then try again
Click to expand...
Click to collapse
I've just tried this, will report back. How do you think lock sounds affect the mic, though?
avetny said:
change modem
Click to expand...
Click to collapse
Does CM9 come with an integrated modem switcher? I don't like messing around with "packages" too much. The more you mod everything, the less stuff has got to do with each other and it is more likely to run into trouble, because as a developer you can't really consider every side effect
So if this is actually about the modem (which I doubt, because the connection is just fine, it's just the audio output and input that is kind of broken) - what modem would I use with CM9? Can I just flash a random one over the current one?
Appreciate the advice.
Andreas
I notice that as soon as I take the phone away from my ear and the screen lights up I can again be heard... Wonder if there's a problem with the light off sensor affecting the mics too... It ALWAYS goes away when I remove the phone from my ear and the light sensor allows the backlight to come on again...
Might be a crazy thought but the evidence does seem to support this. I haven't turned off the light sensor in settings yet, if I even can, but was going to try next call...
I updated to BLG8 and I will see tomorrow if it happens again. Today I already had one call which lasted 11 minutes without interruptions. I will report as soon as I got more calls to test.
I had the same prob...
I just reflashed the official firmware frm the service centre.
Sent from my GT-I9300 using xda app-developers app
Same problem here. Tried several roms, kernels and modems. Only one working for me is Checkrom v3 with xxlbf... but here also after a while some calls it reappears... I reflash modem and I am set for the next couple calls... then again
Ps: i am from Romania on Vodafone
Sent from my GT-I9300 using xda premium
I'm the OP and I now didnt had the problem for 2 months with the last stock ICS build.
It seems to be resolved.
I'm now on JB since today (XXDLIH) and will report if it comes back.

Build Quality Issues?

Hello,
I have had my Nexus 4 for a while and I am loving it
But it seems to have some build quality issues. There is a small rattling sound that I sometimes hear from the phone.
Also there is occasionally a sort of "popping" noise that occasionally happens when I use the camera. It makes the noise then the phone reboots or the camera app FC's.
Other than these I am very happy I bought this phone.
Thanks,
The Doolster
sounds like a hardware issue, mine doesnt do any of that. has it been dropped? has it always behaved this way, or is it a recent issue?
simms22 said:
sounds like a hardware issue, mine doesnt do any of that. has it been dropped? has it always behaved this way, or is it a recent issue?
Click to expand...
Click to collapse
It's happened since I bought it. I have never dropped it, I have been very careful with it until i get my bumper. The issues started the 1st day I had the phone. It doesn't really affect me that much, since the camera issue is only occasionally. I jsut wanted to see if there was a way to fix it, or if anyone else had the same problem. It is a 301K model phone, if that helps.
EDIT: Another issue (that I think is ROM-Related) is that it always says I have a new voicemail at boot. But when I click on it, it says "1 new voicemail message" and then it just plays back whatever is coming through the microphone. Strange.
TheDoolster said:
It's happened since I bought it. I have never dropped it, I have been very careful with it until i get my bumper. The issues started the 1st day I had the phone. It doesn't really affect me that much, since the camera issue is only occasionally. I jsut wanted to see if there was a way to fix it, or if anyone else had the same problem. It is a 301K model phone, if that helps.
EDIT: Another issue (that I think is ROM-Related) is that it always says I have a new voicemail at boot. But when I click on it, it says "1 new voicemail message" and then it just plays back whatever is coming through the microphone. Strange.
Click to expand...
Click to collapse
Same here for voicemail
Sent from my SGH-T959V using xda app-developers app
The rattling is a known issue, its the sim tray ejector. There is a simple fix for it.

Ghost touches near the volume up and down buttons

I have 2 PH-1s one of them has this random issue that Essential support says is software related.
Would appreciate input from fellow owners
https://youtu.be/61TOTt7iERk
Sent from my PH-1 using Tapatalk
I had this happen to me today after the Oreo update, but it was perfectly fine with stock 7.1.1
Anyone else seeing this?
I have noticed ghost touches as well following 8.1 official update. They now happen about 1-2 times per day. Nothing changed from before except OS version. Didn't have this issue on the beta either.
Turning the screen off and back on fixes it temporarily, but it comes back.
FYI
I got in touch with Essential Support the second time, and they got the phone replaced with in warranty service.
I also got in touch with Essential support a few days ago for the second time. I can tell their support is from the US which I appreciate in a company, but this phone is agitating and their troubleshooting makes it worse. All manufacturers from Apple to Samsung may make you jump through these hurdles but it's same issues with this phone. I believe they know it. So why waste my time asking about water damage and drops? Come on. I'm going to do a hard reset since I took the latest update but have already switched back to my s8 as my DD. I'll check if turning the screen off and back on again fixes it. Even if it's briefly I could maybe live with doing that. I couldn't get any letters to register when typing a text in the standard messaging app.
I bet the issue has something to do with the hardware. Ceramic and titantium? I know my reception is so much worse when Sprint's network is being put to the test on the highways with the Essential when compared to the s8. It may just end up being the perfect media player in the car. 128GB of music and use it as the Waze/Google Maps device...
coolmaster121 said:
FYI
I got in touch with Essential Support the second time, and they got the phone replaced with in warranty service.
Click to expand...
Click to collapse
Good to hear. In Canada we don't have that option. Let us know when f the problem is fixed or if it happens again. Like I said in my case the issue really started on Oreo 8.1.
Could grip detection have something to do with this?
sam2c said:
Could grip detection have something to do with this?
Click to expand...
Click to collapse
No, literally you don't touch the screen and this issue happens. Turning the screen off and back on fixes it.
dhorgas said:
No, literally you don't touch the screen and this issue happens. Turning the screen off and back on fixes it.
Click to expand...
Click to collapse
Exactly... It keeps occuring more often than not.

High pitch sound coming from the earpiece

I have a OnePlus 6T with Oxygen OS 9.0.11, no root.
The phone worked perfectly until yesterday, when I was having a call and suddenly I began hearing a very unpleasant noise coming from the top speaker. Even after the call ended, I could still hear it and even at this time I do it too. It is not by any means loud, I can only hear it when my ear is really close to the speaker, typically when I would place my phone on my ear to take a call. The problem is that it is always there in the background. I must also mention that the phone didn't suffer any physical damage.
The sound itself is not a continuous beep. It interrupts at some times and it sounds like radio interferences or static, but of high pitch. Coil whine is similar to this noise too.
Now, I have tried rebooting the phone and turning wi-fi and mobile data on and off. As soon as the phone powers off, the noise disappears. But immediately after I start it, the sound begins as well, so I thought it may be a hardware issue. But then I played with the camera. When inside the camera app, if I switch to the front camera and place my ear next to the speaker: magic! The noise seems to disappear. If I exit the camera app, however, it returns.
I've already spoken with those at OP support, and after recommending a factory reset they suggested I should send it for inspection. The problem is that I need the device and can't have it away from me for a week.
What do you think? Have you ever heard of issues like this one? Should I downgrade the software to an earlier version?
I have the same problem , and a lot of users of 6t have this problem, i decided not to send it to service center and I stopped paying attention to it
lwajer said:
I have the same problem , and a lot of users of 6t have this problem, i decided not to send it to service center and I stopped paying attention to it
Click to expand...
Click to collapse
How long have you been noticing it for? Did you also encounter it on earlier versions of the OS?
I don't have any issues with the earpiece. You might try to reboot your phone into the stock recovery and clean the system catch that might help!
Caltinpla said:
I don't have any issues with the earpiece. You might try to reboot your phone into the stock recovery and clean the system catch that might help!
Click to expand...
Click to collapse
Tried that already... no effect . Now I've just factory reset the phone and the buzz is still there. Nothing seems to work, I guess I'll just have to get used to it.
unowen1 said:
How long have you been noticing it for? Did you also encounter it on earlier versions of the OS?
Click to expand...
Click to collapse
Since i bought the phone. I wrote about it with support of oneplus and even with the bug department but nothing in the system did not find, I was instructed to send a phone to the service but not somehow very irritating because you can not hear it when you do not have a phone very close to your ear.
unowen1 said:
Tried that already... no effect . Now I've just factory reset the phone and the buzz is still there. Nothing seems to work, I guess I'll just have to get used to it.
Click to expand...
Click to collapse
It appears you have a hardware related defect phone so upgrade or downgrade your OS won't help!
Had a similar issue with a Samsung phone once. Hardware fault; warranty service was the only solution.
Caltinpla said:
It appears you have a hardware related defect phone so upgrade or downgrade your OS won't help!
Click to expand...
Click to collapse
Yes, that's what I'm thinking too... Though, I don't get why it started doing it so randomly. I've used the phone just fine for one and a half months and it worked perfectly. Now, after no damage whatsoever, this noise appears... strange.
Is the problem solved? I've the same issue with my OnePlus 5T.
OP5T_25 said:
Is the problem solved? I've the same issue with my OnePlus 5T.
Click to expand...
Click to collapse
No, the problem is still there. However, I can still only hear it when the camera is not active. While in the camera app the noise disappears.

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