Build Quality Issues? - Nexus 4 Q&A, Help & Troubleshooting

Hello,
I have had my Nexus 4 for a while and I am loving it
But it seems to have some build quality issues. There is a small rattling sound that I sometimes hear from the phone.
Also there is occasionally a sort of "popping" noise that occasionally happens when I use the camera. It makes the noise then the phone reboots or the camera app FC's.
Other than these I am very happy I bought this phone.
Thanks,
The Doolster

sounds like a hardware issue, mine doesnt do any of that. has it been dropped? has it always behaved this way, or is it a recent issue?

simms22 said:
sounds like a hardware issue, mine doesnt do any of that. has it been dropped? has it always behaved this way, or is it a recent issue?
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Click to collapse
It's happened since I bought it. I have never dropped it, I have been very careful with it until i get my bumper. The issues started the 1st day I had the phone. It doesn't really affect me that much, since the camera issue is only occasionally. I jsut wanted to see if there was a way to fix it, or if anyone else had the same problem. It is a 301K model phone, if that helps.
EDIT: Another issue (that I think is ROM-Related) is that it always says I have a new voicemail at boot. But when I click on it, it says "1 new voicemail message" and then it just plays back whatever is coming through the microphone. Strange.

TheDoolster said:
It's happened since I bought it. I have never dropped it, I have been very careful with it until i get my bumper. The issues started the 1st day I had the phone. It doesn't really affect me that much, since the camera issue is only occasionally. I jsut wanted to see if there was a way to fix it, or if anyone else had the same problem. It is a 301K model phone, if that helps.
EDIT: Another issue (that I think is ROM-Related) is that it always says I have a new voicemail at boot. But when I click on it, it says "1 new voicemail message" and then it just plays back whatever is coming through the microphone. Strange.
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Click to collapse
Same here for voicemail
Sent from my SGH-T959V using xda app-developers app

The rattling is a known issue, its the sim tray ejector. There is a simple fix for it.

Related

Answering a Call

Just a quick question for you guys. When I receive a phone call (full signal strength) and slide the slider accross to answer the phone there is a long pause of silence before the call actually connects. Has anyone else run into this situation?
Nexus One running stock Froyo (At&t)
yes I have this issue: I answer and cannot get an answer on the other end but I can hear them saying "hello". After a few seconds we connect and they say they never heard me say anything even though I was saying hello back.
I have two Nexus Ones: one answers calls perfectly and has great sound quality, while the other has this issue you describe, along with low call volume.
I think in my case it may be a hardware issue and I may need to send it in to be looked at. Both running on ATT although the good device is the tmobile version and the problem device is ATT 3G version.
Old MuckenMire said:
yes I have this issue: I answer and cannot get an answer on the other end but I can hear them saying "hello". After a few seconds we connect and they say they never heard me say anything even though I was saying hello back.
I have two Nexus Ones: one answers calls perfectly and has great sound quality, while the other has this issue you describe, along with low call volume.
I think in my case it may be a hardware issue and I may need to send it in to be looked at. Both running on ATT although the good device is the tmobile version and the problem device is ATT 3G version.
Click to expand...
Click to collapse
You think it is a hardware issue? I thought that it was like that across all N1s?
There was a thread here 1-2 weeks ago about the issue and pretty much EVERYBODY had this problem.
I can't find the thread anymore but it was about the delay between answering a call and the mic becoming active ... which takes 2-5 seconds.
I just noticed the other day that the delay seems to be less if I immediately put the call on speaker.
Never encountered that issue. The other side hears me immediately as I answer. I guess this is not "across all N1s", unless someone would think my N1 is special in some way (which it isn't, and so are all the other 7 N1s of my friends at work which also happen not to have this problem - and the call quality is great on at least 3 that I checked personally).
Instantly connects on my phone as well, so it's not on all devices at least. I have one of the first batches of T-Mobile N1's btw.
What carrier are you on?
this happens to me too.its so annoying. im on att
Can't find the thread but it was pretty long.
nexusdue said:
You think it is a hardware issue? I thought that it was like that across all N1s?
There was a thread here 1-2 weeks ago about the issue and pretty much EVERYBODY had this problem.
I can't find the thread anymore but it was about the delay between answering a call and the mic becoming active ... which takes 2-5 seconds.
I just noticed the other day that the delay seems to be less if I immediately put the call on speaker.
Click to expand...
Click to collapse
I'm not so sure anymore. I decided since my only choice was to send it in for repair, I might as well one click root and install CM6 and see what happens. So far, I have not had the issue. It's only been three days but that's the longest this device has ever gone without having the "no connect" issue. Also, my low call volume and speaker phone volume issues are now resolved. I now find myself turning the volume down rather than up. I'll update this thread with final verdict on whether this fixes my issue.
This sounds like an att problem not a nrsux one problem
I notice this problem as well. If I wait until the call timer appears on screen before I start to talk the other party doesn't seem to notice.
I'm on T MO and never had this issue. Try the one click root and flash a different ROM. If it doesn't work send it to HTC. I recently sent mine back on a Monday and it was back that Friday.
Sent from my Nexus One
Well my issue has been resolved by switching to CM6. It's been a week now and the issue has not occurred even one time. This was an issue that used to happen to me EVERY DAY, so I am very happy that in my case it turned out to be a software issue.
When I was running 2.1 I hoped 2.2 would fix it and when it didn't I thought for sure it must be hardware. It's so nice to KNOW I can answer the phone if it rings now. Sometimes I would get an important call and I was afraid to answer the damn phone!
Thank you Mr. Cyanogen, whoever you are.
I get this issue once in a while. I think its a software issue. Over time something gets hung up somewhere.
I had a thread like this as well..
http://forum.xda-developers.com/showthread.php?t=691399
For me it still happens randomly, stock 2.1 rom, stock 2.2 rom, Enom's ROM, etc...
Although I have a theory that I haven't tried to prove/disprove yet.. It seems like several times when this has happened I was holding my finger over the second mic on the back, which is naturually where my finger seems to lay when I hold the phone. Anyone else considered this? I'm thinking maybe it's throwing off the microphone trying to do noise cancellation?
khaytsus said:
I had a thread like this as well..
http://forum.xda-developers.com/showthread.php?t=691399
For me it still happens randomly, stock 2.1 rom, stock 2.2 rom, Enom's ROM, etc...
Although I have a theory that I haven't tried to prove/disprove yet.. It seems like several times when this has happened I was holding my finger over the second mic on the back, which is naturually where my finger seems to lay when I hold the phone. Anyone else considered this? I'm thinking maybe it's throwing off the microphone trying to do noise cancellation?
Click to expand...
Click to collapse
Definitely not the finger covering the mic. Just tried it with/without and same result.
There was another thread that was at least 3-4 pages of people complaining about it.
Sounds more like a network issue than a hardware issue, IMO
This issue has come up recently for me and it's really annoying. I'm not sure what triggered this problem...
Is anyone else experiencing this issue? Any ideas on how to resolve?
I've got the Rogers/AT&T N1.

[Q] Weird buzzing sound during phone calls (Viber, Tango, ...)

Hi,
I recently bought the Nexus 4 and have several weird issues.
First of all, when I use my earphones, I get a weird buzzing that is very regular (I suppose its some sort of software issue). This only happens when I use Viber, Tango, or Line. Happens with different earphones, but not bluetooth headset or without any headset.
Second issue: When I call someone with Viber, it just keeps ringing for me although the other person picked up already.
I hope you guys can help, thanks!
BTW: Happened on stock, thats why I just flashed a Rom (paranoid) but it still happens.
Thanks!
Personally I do not get weird noises for Viber, tango or Line. I only get them through normal calls. I'd get a random high pitched "bark" noise and it hurts my ear like a biatch.
I think you have a hardware problem. RMA it.
That's a problem with Viber. I've had that issue across a few devices.
exb0 said:
Personally I do not get weird noises for Viber, tango or Line. I only get them through normal calls. I'd get a random high pitched "bark" noise and it hurts my ear like a biatch.
I think you have a hardware problem. RMA it.
That's a problem with Viber. I've had that issue across a few devices.
Click to expand...
Click to collapse
Thanks for the response! If I return it, how long until I have a new device? It is the only phone that I have here... Is it also possible to turn it in in ~3 months and say that the problem has been there since the beginning? I would be back home and have a backup phone by then.
choenden said:
Thanks for the response! If I return it, how long until I have a new device? It is the only phone that I have here... Is it also possible to turn it in in ~3 months and say that the problem has been there since the beginning? I would be back home and have a backup phone by then.
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Click to collapse
I honestly cannot tell you anything because I didn't get mine from the play store
Sent from Halo.
choenden said:
Thanks for the response! If I return it, how long until I have a new device? It is the only phone that I have here... Is it also possible to turn it in in ~3 months and say that the problem has been there since the beginning? I would be back home and have a backup phone by then.
Click to expand...
Click to collapse
If you purchased it from the play store, Google will send you one and expect you to ship the one you have back. What kind of sucks is that before they ship you a new one, they charge you for another then once they receive your returned one they reverse the charge. Not a big deal if you've got the cash/credit, but if you don't, it could be a problem.
Ichiban Rei said:
If you purchased it from the play store, Google will send you one and expect you to ship the one you have back. What kind of sucks is that before they ship you a new one, they charge you for another then once they receive your returned one they reverse the charge. Not a big deal if you've got the cash/credit, but if you don't, it could be a problem.
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Click to collapse
Ah thats cool, thanks for the info. Got the credit, so that will be fine then

Notification sounds get cut short

I noticed whenever I get a notification any sound no matter which sound it is gets cut short like the entire sound file will not play both stock that came with the phone and third-party app files any one else having this problem help appreciated thanks
Sent from my SM-G950U using Tapatalk
theprfct10 said:
I noticed whenever I get a notification any sound no matter which sound it is gets cut short like the entire sound file will not play both stock that came with the phone and third-party app files any one else having this problem help appreciated thanks
Sent from my SM-G950U using Tapatalk
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Click to collapse
Yes! On mine it's random and sometimes it wont play it at all!.. frustrating..
I tried moving my sounds to the internal storage and off of my card, it still messes up
puzzling
jonasmckee said:
Yes! On mine it's random and sometimes it wont play it at all!.. frustrating..
I tried moving my sounds to the internal storage and off of my card, it still messes up
puzzling
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Click to collapse
Bizarre!
Sent from my SM-G950U using Tapatalk
Any ideas?
Sent from my SM-G950U using Tapatalk
I'm having the same issue especially Snapchat the sound makes me feel like my speaker is going out which it's not
Same here. Bug in system
same here. I noticed it for awhile. Samsung needs to fix this bug!
it happens at least twice today. so annoying.. Anyone here having the same issue?
Aye, happening with me too. But it is not consistent, sometimes the notification sound will play in full, other times cut.
I also have the cut off sound when my sounds do play, but I currently have an issue when none of my sounds are playing at all. Then suddenly one app will play a sound, but the rest won't. But I had this on my S7 as well, so I'm not sure where the bug is, as it isn't specific to any app. I usually have to do a complete factory reset to reinstate them, which is a bit annoying.
This is pants, 8 months down the line and it's still happening. For me it's calendar notifications. Sometimes it'll only play one note of the sound, sometimes none, sometimes 2 or 3 notes. I've tried everything from changing tones to doing a factory reset, still no good. This is bad from Samsung, they've got such excellent hardware but their software implementation is poor, there's always something dragging it down.
Thought it was all just in my head… Turns out others are also having this issue. It doesn't happen 100% of the time, but it does happen.
I had problem with my S7 edge and now 6 months later with my Note 8. I did the factory reset and problem still exists. Someone had recommended me to install "Disable increasing ring" app, and that seems to fix the problem. You get 10 days trial then it's .99 cents to purchase. I will try to do the factory reset again and install very minimal app to see which one that causes the problem. Things is, I shouldn't have to purchase an app to fix the problem. Very frustrating. I don't know If it's only happen Samsung phone. If that's the case then I might have to switch to Pixel.
I just got an S9 now, running oreo, so we shall see if it still does it. I will report back soon.
Stupid Glitches
I'm having this problem now. I don't know if it's where I live (Juneau, Alaska) or my service provider or too much stuff stored on my phone. It's irritating. Especially when I end up missing half of my husband's work breaks because the sound doesn't go off. It happens mostly with FB messenger. I'm sick of it.
coconutmoments said:
I'm having this problem now. I don't know if it's where I live (Juneau, Alaska) or my service provider or too much stuff stored on my phone. It's irritating. Especially when I end up missing half of my husband's work breaks because the sound doesn't go off. It happens mostly with FB messenger. I'm sick of it.
Click to expand...
Click to collapse
Do you have a smartwatch connected to it at all? Just wondering if that could be anything to do with it?

WiFi static noise/buzzing sound

Hi, when WiFi is enabled (doesn't matter if connected to a wireless network or not) I can hear from the top of the phone static noise probably due to interference, this is very annoying during calls. When I turn off WiFi this strange noise disappear.
I think this isn't so normal. Has anyone run into the same issue?*
Send phone back to OnePlus, they should give you a new one.
Same with me. But is barely noticeable!
I'm experiencing this on Wifi and on cellular data as well. It's actually very annoying. Does anyone know why this could be happening? Is this like a warranty thing? Or. I have no idea how to approach this sort of thing.
It happened to me too one time. but it went away after a second update. No issue there. Happens to a lot of phones. Nexusline and even iPhones have it.
xgerryx said:
I'm experiencing this on Wifi and on cellular data as well. It's actually very annoying. Does anyone know why this could be happening? Is this like a warranty thing? Or. I have no idea how to approach this sort of thing.
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Click to collapse
It seems completely fixed with last update (4.5.3). Try and let me know.
einermusstot said:
It happened to me too one time. but it went away after a second update. No issue there. Happens to a lot of phones. Nexusline and even iPhones have it.
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Click to collapse
I'm on 4.5.3 now and no change at all. Never have experienced this before and this is my like, 10th Android phone.
xgerryx said:
I'm on 4.5.3 now and no change at all. Never have experienced this before and this is my like, 10th Android phone.
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Click to collapse
maybe it depends on more than just your wifi, there could be many interference signals. I dunno, I am not a developer.
xgerryx said:
I'm on 4.5.3 now and no change at all. Never have experienced this before and this is my like, 10th Android phone.
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Click to collapse
The unusual thing for me is that the issue disappeared and came back 2 or 3 times from Friday to today.
capitanouncino said:
The unusual thing for me is that the issue disappeared and came back 2 or 3 times from Friday to today.
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Click to collapse
I was finding that when I moved my head away or pushed the phone against my ear that the frequency of the sound would change too. Kind of like it was reacting to the distance. It could have also been that the tone changed since I was at different distances. I don't even have enough posts to submit a bug report on the OP forums. Can someone go do that? Maybe this is a warranty item. I saw nothing at all there about this issue when I scrolled through 10 pages of other things.
In have the same issue, on wifi and cellular data. It's not that annoying, but still.. Hope this can be fixed with an update.
OP5 brand new mobile creates buzzing sound
really i am also facing this buzzing issue at the receiver ...i have tried in safe mode also *#808# but no use the same buzzing sound comes ...... not continuous , but often which irritates and annoys me ..
The 4.5.5 update fixed my issue. Hopefully it does for everyone else. I will report back here if it happens again.

High pitch sound coming from the earpiece

I have a OnePlus 6T with Oxygen OS 9.0.11, no root.
The phone worked perfectly until yesterday, when I was having a call and suddenly I began hearing a very unpleasant noise coming from the top speaker. Even after the call ended, I could still hear it and even at this time I do it too. It is not by any means loud, I can only hear it when my ear is really close to the speaker, typically when I would place my phone on my ear to take a call. The problem is that it is always there in the background. I must also mention that the phone didn't suffer any physical damage.
The sound itself is not a continuous beep. It interrupts at some times and it sounds like radio interferences or static, but of high pitch. Coil whine is similar to this noise too.
Now, I have tried rebooting the phone and turning wi-fi and mobile data on and off. As soon as the phone powers off, the noise disappears. But immediately after I start it, the sound begins as well, so I thought it may be a hardware issue. But then I played with the camera. When inside the camera app, if I switch to the front camera and place my ear next to the speaker: magic! The noise seems to disappear. If I exit the camera app, however, it returns.
I've already spoken with those at OP support, and after recommending a factory reset they suggested I should send it for inspection. The problem is that I need the device and can't have it away from me for a week.
What do you think? Have you ever heard of issues like this one? Should I downgrade the software to an earlier version?
I have the same problem , and a lot of users of 6t have this problem, i decided not to send it to service center and I stopped paying attention to it
lwajer said:
I have the same problem , and a lot of users of 6t have this problem, i decided not to send it to service center and I stopped paying attention to it
Click to expand...
Click to collapse
How long have you been noticing it for? Did you also encounter it on earlier versions of the OS?
I don't have any issues with the earpiece. You might try to reboot your phone into the stock recovery and clean the system catch that might help!
Caltinpla said:
I don't have any issues with the earpiece. You might try to reboot your phone into the stock recovery and clean the system catch that might help!
Click to expand...
Click to collapse
Tried that already... no effect . Now I've just factory reset the phone and the buzz is still there. Nothing seems to work, I guess I'll just have to get used to it.
unowen1 said:
How long have you been noticing it for? Did you also encounter it on earlier versions of the OS?
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Click to collapse
Since i bought the phone. I wrote about it with support of oneplus and even with the bug department but nothing in the system did not find, I was instructed to send a phone to the service but not somehow very irritating because you can not hear it when you do not have a phone very close to your ear.
unowen1 said:
Tried that already... no effect . Now I've just factory reset the phone and the buzz is still there. Nothing seems to work, I guess I'll just have to get used to it.
Click to expand...
Click to collapse
It appears you have a hardware related defect phone so upgrade or downgrade your OS won't help!
Had a similar issue with a Samsung phone once. Hardware fault; warranty service was the only solution.
Caltinpla said:
It appears you have a hardware related defect phone so upgrade or downgrade your OS won't help!
Click to expand...
Click to collapse
Yes, that's what I'm thinking too... Though, I don't get why it started doing it so randomly. I've used the phone just fine for one and a half months and it worked perfectly. Now, after no damage whatsoever, this noise appears... strange.
Is the problem solved? I've the same issue with my OnePlus 5T.
OP5T_25 said:
Is the problem solved? I've the same issue with my OnePlus 5T.
Click to expand...
Click to collapse
No, the problem is still there. However, I can still only hear it when the camera is not active. While in the camera app the noise disappears.

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