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I'm confused. I thought I heard stereo sound when I first got it, now it sounds like it's more from the right side. I'm on the phone with Asus now. The guy thinks I only have one speaker. I'm looking on both ends and see little holes on both sides. Can someone confirm if this has stereo speakers or a mono speaker?
this is a known issue.
many having the same issue where sound louder on one side.
edit: and there are two speakers
I plugged it into my car and the right speakers were louder then my left .. weird
CyberChulo said:
I'm on the phone with Asus now. The guy thinks I only have one speaker.
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Asus tech support thought that the Transformer runs Windows 7 when I called for a different issue... it's like a bike mechanic trying to fix an airplane :/
Sent from my Transformer TF101 using XDA Premium App
EP2008 said:
Asus tech support thought that the Transformer runs Windows 7 when I called for a different issue... it's like a bike mechanic trying to fix an airplane :/
Sent from my Transformer TF101 using XDA Premium App
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same here... but I emailed EVERY name I could find on the net of people at the US HQ and a tech actually called me(not one from the call center) and was VERY helpful. I too have the right side speaker louder than the left. Many thought it was a software issue but the tech said none of the ones in the office were doing that and were even(he checked after he saw my email) and were running the same FW. He believes it's a HW issue, like maybe there was a batch that was affected, or maybe it was the first batch (he confirmed my dock was from the first batch) So he is going to use my unit to figure out what the problem is and hopefully then they will be able to resolve everyone's that's having an issue. My replacement will be here tomorrow and I ship out the one with the lower left volume to him so hopefully we find out officially what is causing this.
Trust me the call center is useless!! They said the same thing to me about it running windows 7. After my email the tech at HQ said they have been discussing it a lot and are going to work to get the call center up to speed and know the product off the top of their heads(the call center is in Jamaica btw)
lithiasalesjs said:
I plugged it into my car and the right speakers were louder then my left .. weird
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You mean the right speakers of your car were louder? That would indicate that it is a sw problem instead of a hw problem as graffixnyc suggested.
I knew it wasn't one speaker. I've had the unit for 2 weeks and all of a sudden I only hear from one side. Not that the left side is a little weaker, but none from the left side at all. I'm going to go ahead and do the RMA. Either it's cheap hardware with the speakers (the Transformers is a cheap $$$ you know compared to the other tablets) or I blew out the speaker. It was working fine for two weeks where the audio was centralized without any issues. The last thing I remembered doing before this happened was clearing out the Market cache. I doubt that would've caused this.
graffixnyc said:
same here... but I emailed EVERY name I could find on the net of people at the US HQ and a tech actually called me(not one from the call center) and was VERY helpful. I too have the right side speaker louder than the left. Many thought it was a software issue but the tech said none of the ones in the office were doing that and were even(he checked after he saw my email) and were running the same FW. He believes it's a HW issue, like maybe there was a batch that was affected, or maybe it was the first batch (he confirmed my dock was from the first batch) So he is going to use my unit to figure out what the problem is and hopefully then they will be able to resolve everyone's that's having an issue. My replacement will be here tomorrow and I ship out the one with the lower left volume to him so hopefully we find out officially what is causing this.
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Let us know how this goes - I've got the same issue.
I'm hoping it's software, as they can just send out a patch. I'd rather not RMA the unit, but if they determine it's a hardware issue, I'll contact them and get mine swapped out.
Ok. I loaded up some stereo tests from youtube and the left speaker is dead. Try this link http://www.youtube.com/watch?v=e8ODm-F9-IM I think this is a hardware issue and not a firmware issue.
My left speaker isn't dead, just less loud. All I need is a balance control. Hmmm, somewhere I have a sound dB meter, have to dig that out and measure the relative outputs.
I had the same issue with left speaker dead. first it was crackling/popping/distorted then dead. Asus gave me a DOA code to give to the retailer for a new one. New one has no speaker issues but does have light bleed which I can live with.
The joys of being cutting edge in tech.
I'm not sure what to do now. Should I get a refund from Amazon and purchase another one or send this one in to Asus?
I just tested mine; received around may 2nd from amazon (ordered on the 26). Speakers seem fine; definitely has right/left and volume is not hugely different. I'm still on the .6 firmware since the .9 is not available ota.
I got my Transformer yesterday, I've just tested the sound and the right speaker is louder than the left. I'm on the latest firmware.
Edit: Do people using different rom's also have the speaker issues?
CyberChulo said:
Ok. I loaded up some stereo tests from youtube and the left speaker is dead. Try this link http://www.youtube.com/watch?v=e8ODm-F9-IM I think this is a hardware issue and not a firmware issue.
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Actually a pretty good test. Left seems to be working but definitely less volume and body then right...
Awesome. Definately working, seems quieter, but not by as much as I'd have thought...
Just a note guys, I thought my left speaker was dead and tried the speaker test on youtube. At first it sounded like it was only coming out of the right and it was definitely missing a beat, so I was like "efff ..rma time." Then I played it again and it sounded like it was coming from the left only, so I tried it with headphones on and it was still messed up, and my music sounded wack.
So I just ended up doing a full system reboot and it worked fine afterwards, albeit a small difference in volume if anything. This must be a software issue, I'm sure we'll get a fix soon, ASUS is good about that.
I'm going through the exact same thing. Just opened mine up today. I'm letting the IPS flaw of backlight leakage in certain parts go but every song I play is louder in the right speaker and the left is really low. I'm not trying to overlook your hard work but any help you can provide would be great as to where to start contacting Asus. I don't want to call Jamaica...
My Right Speaker is now dead but it worked last week. The HDMI and headphone jack outputs both speakers.
What did everyone else end up doing on this thread to resolve this? Did it end up as an RMA?
haupman said:
My Right Speaker is now dead but it worked last week. The HDMI and headphone jack outputs both speakers.
What did everyone else end up doing on this thread to resolve this? Did it end up as an RMA?
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I had the popping and creeking issue (left and right) on my speakers a few days ago, but after three reboots they worked again. Maybe a bit more reboots does the trick for you too...
As we all know very well our A500 mic sucks in a big way. I was wondering if an USB headset/michrophone would work. Did anybody ever tried? How did it work?
I've never actually tried the Mic on mine.. is it really that bad?
don't think so...
I have tried a Logitech USB headset I normally use on PC with Skype, doesn't work ... I'm on 3.1...
Marcher
That's really a bad news. I was hoping on that usb mic.
And no, it's not that bad... it's worse! I am using computers since 1980 and I never ever experienced such a bad microphone. Not even the cheapest crappy ones are this bad. I really like my a500 and I am happy with it but this mic issue is a big problem for me. To the point that if I can't solve it I will be forced to sell it. I even wrote to Acer asking for explanation but nobody ever bothered to answer. When, months ago I called them (Acer Italian Assistace) asking: "Where is the mic"? Nobody was able to give me an answer... The guy didn't even know the a500 had a mic. I do believe this is unacceptable.
bluemax137 said:
That's really a bad news. I was hoping on that usb mic.
And no, it's not that bad... it's worse! I am using computers since 1980 and I never ever experienced such a bad microphone. Not even the cheapest crappy ones are this bad. I really like my a500 and I am happy with it but this mic issue is a big problem for me. To the point that if I can't solve it I will be forced to sell it. I even wrote to Acer asking for explanation but nobody ever bothered to answer. When, months ago I called them (Acer Italian Assistace) asking"Where is the mic"? Nobody was able to give me an answer... The guy didn't even know the a500 had a mic. I do believe this is unacceptable.
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I agree with you on this issue....I feel the mic is good...but its placement is made in such a way that the sound barely reaches there....
Sent from my XT720 using XDA App
I've tried the Microsoft Lifechat LX-3000, but neither the microphone nor headset worked.
Surprisingly, the in-line-volume controls worked...
My microphone bottom line
I bought an A500 about 6 weeks ago from Costco for $479, rounded up to about $520 by the time tax was added. I was quite happy with it, until I tried to use speech input, when I discovered the mic problem. I had come to rely on the generally excellent speech input on my OG Droid from 2 years ago. Then Staples came out with their $100 off coupon and the A500 priced at $399, meaning I "overpaid" about $220. I decided to return it, and WAIT. Prices will come down. In the meantime, I miss the tablet.
But here is what I think I learned in the interim.
First, I believe the mic problem to be a hardware issue, rather than software. I could be wrong. Some people claim their problem was fixed when they exchanged units. Some brave types are replacing the hardware.
Workarounds:
I tried a Motorola Bluetooth headset, with mic, but it didn't seem to be much better. That was apparently because the mic portion of the bluetooth spec hasn't been deployed yet. So if that gets fixed, there might be a workaround. I do prefer to be able to speak straight to the tablet however.
I also tried one of those little in-ear wired phones with the 4 contact jacks and an in-line mic. I had high hopes for that, but it didn't seem much better. The fact that that wasn't good either makes me think there is a software/firmware problem IN ADDITION to a hardware mic problem. But I am happy waiting, particularly because Costco's return policy was quite good.
see this photo of the guts
http://forum.xda-developers.com/showpost.php?p=21019185&postcount=18
could it be the following? hmmmmm .... ACER?
The 2 mics could be for some type of noise cancellation. If by some chance one was wired backwards they would mostly cancel each other, leaving very little audio. Hmmmmm ... didnt research this but maybe that's what everyone is complaining about. Low low recording level would certainly fit the symptoms of a mis-wire. Manufacturing defect? I haven't done any reading or research on this idea just a thought.
I'm actually trying to find out; for a friend, if it's yet possible to get a Bluetooth mic recognized and working ... anyone?
flloydlloyd
Vancouver
Canada
Hello,
I got the mic -problem, too. I called Acer regarding the issue and they said I should send in the device for repair. 6 days later I got a brand-new device, where the microphone is working OK. It's not as crystal-clear as the iPad's mic, but I can do Skype pretty well with it now ;-)
Woody
Sent from my A500 using XDA
woodywoodstock said:
Hello,
I got the mic -problem, too. I called Acer regarding the issue and they said I should send in the device for repair. 6 days later I got a brand-new device, where the microphone is working OK. It's not as crystal-clear as the iPad's mic, but I can do Skype pretty well with it now ;-)
Woody
Sent from my A500 using XDA
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Click to collapse
On the work invoice they sent with it, what did they claim was the fix?
I wonder about it being a hardware problem only because you can record your own voice and hear it playback fine. It's only in voip applications that it gets too low to hear. At least thats the case with mine.
It is a hardware problem, no question. A couple of months ago I took my a500 back to the assistance center and they have substituted it with a brand new one.
As somebody else said, things have improved a lot but my mic is still far to be good. Said that, I believe not all the a500 have the same hardware. Probably different tablets get different components. Some mics are better some mics are awful. I solved the problem buying a headset with mic. Now I can talk perfectly using skype, google talk etc etc. That evidently means the problem is not a sw one.
There is thread on this forum about the "right headset to buy". To make it short, we need the "Apple style" ones (sigh) having a plug with 3 little rings.
Hello,
There was no information given on the work-invoice. They just mentioned the issue "audio not recording" and "audio abnormal sound". They then sent me an exchange device.
Best
Woody
Sent from my A500 using XDA
No usb yet
Tried Logitech G35 headset volume an track skip controls work but no mike or sound
I have looked through source of HC I am not a developer but can read. There is Linux salsa sound support. Even USB sound card support but not turned on or supported. There are people urging Google to turn it on in ics . It hasn't happened yet. My experience was my tablet was almost deaf, I even opened it up switched mikes, disconnected rear mike, drilled small hole as mine was completely covered over. I could see a small rectangle opening in the front mike compartment covered over by the glass. I made a small hole just above it. All these tests and mods made very little difference. Only solution so far--use a Sony PSP headset with mike in cable, was only mike combo that worked. It has 4 segments on the plug---same configuration that some camcorders have. Not a common plug.
USB sound works but very poorly
Well I tried USB Audio Tester root -- free on playstore and with a little fiddling with the controls I got sound and mike on my Logitech G35 headset working. Alas the sound was very poor and the mike was always in. ALSO the regular mike and speakers were on as well. Maybe some other USB sound card would work better with this program. At least it proves the Tablet is capable of USB sound FYI. Running Civato’s Flexreaper extreme oc 1200 on v6 bootloader.
I will keep digging for program or controls to make this work.
Picked up my new I9300 a few days back, love it...smooth, fast and simply gorgeous. Apart from one issue which is bugging me.*
I have a pair of Denon AH-C710's which I bought a couple of months ago. Worked great on my*I9100*but sadly they don't seem to be connecting right on my S3. They keep switching from stereo to mono with the slightest touch of the jack and the volume will dip...when the phones in my pocket it will jump around as I walk. Very annoying.
At first I thought it was the socket on the phone BUT the*Samsung headphones that came with it work fine, as do my old*I9100*headphones. There are 3 black rings on the jack as opposed to 2 black rings on my denons...could this be the issue?
Is there a quick fix to make the Denons compatible? Is it an issue with th phone? Should I return the phone?
I've thought about fixing the jack from my old*Samsung*headphones to the Denons extension jack ...if I mess up then it's just the extension that will be messed up.
What do you guys suggest?????
Sent from my GT-I9300 using XDA
Sounds like your Denons have a bad headphone jack. Does not seem to be an issue with the GS3.
must say I've used a different set of "cans" with no problems here
That's what I thought, but the Denons are working fine through several other devices I've tried them in so I'm pretty much stumpt...
I'm pretty impressed with the sound from the stock headphones though...big improvement!
Any ideas??
Sent from my GT-I9300 using XDA
Nevermind....it was my buds all along...Glad to find out my S3 is going strong!!!
Sent from my GT-I9300 using XDA
I am currently in the process of sending back my nexus 7 because of a pretty defective speaker. The speaker crackles and pops when played above 40% . It basically renders sound on this thing without headphones as a boon starter.
I have two questions to the forum:
1) is anyone else experiencing this problem?
2) is it true that the problem stems from too much power behind sent to the speaker chip. A guy on another forum reckoned it could be fixed with software but I severely doubt that. I think the speaker is just damaged or loose
Kind Regards
@Igboscouser
Sent from my Nexus 7 using Tapatalk 2
Sounds like you blew out the speaker. Good luck with your RMA.
Sent from my Nexus 7 using Tapatalk 2
I have the same problem, waiting for Goog to send me a RMA link... been two days.
igbo_scouser said:
I am currently in the process of sending back my nexus 7 because of a pretty defective speaker. The speaker crackles and pops when played above 40% . It basically renders sound on this thing without headphones as a boon starter.
I have two questions to the forum:
1) is anyone else experiencing this problem?
2) is it true that the problem stems from too much power behind sent to the speaker chip. A guy on another forum reckoned it could be fixed with software but I severely doubt that. I think the speaker is just damaged or loose
Kind Regards
@Igboscouser
Sent from my Nexus 7 using Tapatalk 2
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Click to collapse
If it helps, I had a similar problem with distortion of certain audio over 50% volume. Fixed it by installing Equalizer and reducing the for the faders two lowest frequency bands.
I can now run full volume without issue.
I think one of theverge people had this as well. I think Topolsky, in their latest podcast said "I liked the speaker" while his disgruntled colleague said speaker was bad. Looks like defect number three has reared its head (screen separation, digitiser fault).
Mine is broken too
I just got off the phone with Google. As soon as I mentioned distorted sound above 50% volume they said It was defective. They are sending me a new one within a week with a box and shipping for the bad one. I'm pretty sure they've been dealing with this a lot. They aren't the manufacturer so they aren't going to dispute or question a bad product. They know they initial bad reviews about sound could destroy sales.
I'm pretty sure that ASUS installed speakers that can't handle the output frequencies. Doubt they have a fix but maybe Google could update the code to meet the speaker frequency range while allowing the headphone jack to retain full audio range. A generic across the board equalizer adjustment might fix the internal speaker issues but would ruin the headphone usage. I just a thought.
---------- Post added at 07:32 PM ---------- Previous post was at 07:27 PM ----------
m0gky said:
If it helps, I had a similar problem with distortion of certain audio over 50% volume. Fixed it by installing Equalizer and reducing the for the faders two lowest frequency bands.
I can now run full volume without issue.
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Click to collapse
It works but makes external speakers and headphones sound terrible. Great idea though. It will have to do until I get a new one. Since so some people aren't having sound issues I'm going to exercise my warranty rights until I'm satisfied.
I've just run into this exact same problem. Looks like I'll also be lodging a RMA for "speaker crackles above 50% volume" with Google.
I have distortion at volumes above 60 % however it varies with material. Cinema Paradiso theme music seams to have the perfect tones to rattle the speaker on mine.
I am not sure if this is normal as mine sounds better than the MP3 of this I was listening to above. I really don't want to be parted from my Nexus. Still I am disappointed that the speaker is impractical for film watching when on trips.
Sent from my Nexus 7 using Tapatalk 2
No speaker problems at all here. Thank the Lord.
Sent from my Nexus 7 using xda app-developers app
The replacement device I received yesterday, which has screen lift issues (3rd device with the same problem) now has speaker/ headphone jack issues. I left it turned on and charging yesterday evening for about 2 hours and when I came back to unplug it the device was stuck at the Google boot up screen and the back/bottom of the device was 127 degrees (I have an infrared temperature gun). Now the speakers and headphones can barely be heard with the volume all the way up. Hopefully the third replacement will not have any problems.
Bleh was starting to think I had a good one but was in denial about the speaker problem. Glad I found this thread so I try to get a better one. All these mfg defects it's like you won the lottery when u get a good one. Lol
Got a nexus with the same issue, it honestly does not bother me as I use my headphones a majority of the time. I rather dig in there then to send it in and have a risk of getting a unit with other issues
m0gky said:
If it helps, I had a similar problem with distortion of certain audio over 50% volume. Fixed it by installing Equalizer and reducing the for the faders two lowest frequency bands.
I can now run full volume without issue.
Click to expand...
Click to collapse
Any chance you could give me a quick guide on how you did this?
I thought my device was flawless until I noticed this speaker issue.
Just got my replacement today and it's definitely better. Make sure u get a replacement if yours us bad! Don't gimp your device with sound hacks it should work all the time.
Worked for me...
m0gky said:
If it helps, I had a similar problem with distortion of certain audio over 50% volume. Fixed it by installing Equalizer and reducing the for the faders two lowest frequency bands.
I can now run full volume without issue.
Click to expand...
Click to collapse
This worked for me after all. I'll be honest one day my nexus got really hot when charging. Played some music after and it had blown out. It seems that the bass is the reason for the popping sound.
I have the same problem ... my right speaker sounds like a trash can -.-
edit:
called google... system problems ... could not reach anyone ... niice
edit2:
called google... getting a new device -.-
Same problem here, got RMA a few hours after I sent in the request. New one should be here in a couple of days.
Mine work fine for 2 months and 1 morning I got this cracking and distorted sound at 40%
I did nothing wrong with my tablet and rarely use the speakers....
Well, I was showing a friend how to do voice input. Using SwiftKey. He held the microphone /comma key down continuously - and the nexus screamed. Not his fault. Wouldn't boot up for 5 minutes. Thought it was a gonner. It did boot up eventually, but the speaker is well and truly zapped. Distorted even at the lowest volumes. Unintelligible above 20%.
I was thinking of spending 20 quid to buy a replacement speaker and replace it myself - but it looks like it's a design fault to me (after much Googling). It'll only blow again, will it not?
So maybe a bluetooth speaker...? Anyone tried one? And if you like it, which one?
Steve
Sent from my Nexus 7 using xda premium
It's good to know that I'm not the only one to have this problem. Well... I don't know if it's a good thing, but whatever...
I've been using my N7 for exactly 1 month, and one day to the next, the sound is crispy. Under 40% everything sounds great, but above, it's very crispy, very ugly as if the speaker was saturated.
I've just contacted Google and they will replace it by a new one. I just hope that the one I will receive will not have any issue.
Hi All,
I just received my nexus a few days ago and although I don't seem to have any of the problems that other users of this forum have mentioned (yellow ting, earpiece buzz when on call), I do have this other really minor issue. There seems to be a really minor "pop/buzz" coming from either the earpiece of the back speaker (its too soft can't tell which one) when press virtual buttons on the phone. It doesn't happen every time, only seldomly and can only be heard in a quiet room. I am quite happy with my nexus but I was just wondering if others are experiencing this as well. This is probably due to bad shielding of the wires and catches interferences with other electronics?
mgkrp said:
Hi All,
I just received my nexus a few days ago and although I don't seem to have any of the problems that other users of this forum have mentioned (yellow ting, earpiece buzz when on call), I do have this other really minor issue. There seems to be a really minor "pop/buzz" coming from either the earpiece of the back speaker (its too soft can't tell which one) when press virtual buttons on the phone. It doesn't happen every time, only seldomly and can only be heard in a quiet room. I am quite happy with my nexus but I was just wondering if others are experiencing this as well. This is probably due to bad shielding of the wires and catches interferences with other electronics?
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Click to collapse
I think thats a common bug, I wouldnt be too worried about it. If you are feeling lucky you could try for an RMA but unless its super loud or is having some negative effect on your battery I would just leave it be.
I have the same issue
mgkrp said:
Hi All,
I just received my nexus a few days ago and although I don't seem to have any of the problems that other users of this forum have mentioned (yellow ting, earpiece buzz when on call), I do have this other really minor issue. There seems to be a really minor "pop/buzz" coming from either the earpiece of the back speaker (its too soft can't tell which one) when press virtual buttons on the phone. It doesn't happen every time, only seldomly and can only be heard in a quiet room. I am quite happy with my nexus but I was just wondering if others are experiencing this as well. This is probably due to bad shielding of the wires and catches interferences with other electronics?
Click to expand...
Click to collapse
I have the same problem! I get that "pop" noise occasionally, even when my phone is muted.
It's like the sound a speaker makes when you disconnect it from its source.
I haven't paid much attention to this minor problem because it doesn't interfere with my usage of the phone, and everything else about the speaker works just fine. I wouldn't worry about it.
Same thing happens to me. But its not a problem really because it only happens once every 100 press.
Sent from my Nexus 4 using xda app-developers app