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Lately i've noticed my gmail won't sync. It says i have a new email but wont show it, and it wont load the rest of my read emails. It says no connection even though ive got 3g. And when i tried to add a new gmail account it wouldn't let me. I've been having lots of speed problems and now this so verizon is sending me a replacement. But i wanted to know if its just my phone or anyone else.
I had the same issue with new emails not showing couple of times a few weeks ago. Not sure what it was, but I went around it by searching for "is:unread". That brought it up.
Do you have a second email account fowarded to your gmail account, example I have a yahoo account and messages show up in main gmail inbox and in a specific "label" as gmail calls them for that account.
Sent from my DROIDX using XDA App
00negative said:
Do you have a second email account fowarded to your gmail account, example I have a yahoo account and messages show up in main gmail inbox and in a specific "label" as gmail calls them for that account.
Sent from my DROIDX using XDA App
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No I don't. I think I just have a defective phone. All the verizon reps at my store say I do, and so does tech support. They said my data wasn't being used to it's full or something. I've got a new one coming but I don't know how long it will take. The email thing's kinda bothering me. I'll try the is:unread thing. Thanks guys.
I had the same problem. Also wouldn't connect to my pc. I used another droid to make a copy of my sd card. Formatted the card. Reloaded all my stuff and put it back in my DX. Sync works fine and connects to pc everytime.
i am having the same issue and have followed what you have suggested doing with no change
Since a couple of days now, I've been trying to access my yahoo email account using the stock email app but it keeps saying username/password incorrect. I've checked them several times, they are correct.
Anybody running into the same issue?!
I think you need yahoo mail plus for it to work. Just use the yahoo mail app from the market
Yes. Yahoo wants you to download their App. There is a work around to get it to work but you will have to search for it. The App is better anyways but takes up a bit of space.
Sent from a Galaxy far far away...
the stock mail app was working fine up until 3 days ago. Then it suddenly stopped...
Hello,
I am having problems with the stock Email application and the outlook.com MS exchange active sync connection.
All is working well: contacts sync, tasks, calendar, push email but the sending of emails is the issue.
When I try to send an email a small popup message appears: Retrieving account information... and nothing happens.
I have tried some 3rdparty apps to check if there is something wrong in my outlook.com account and nothing is wrong.
I would like to use the stock email app but sending email seems to be having issues.
I have tried clearing the data of the Email app, deleting/adding the MS Exchange account again but the issue persists.
Phone is on Android 4.3, non-rooted.
Having the same exact problem and have not found any answer and yet I can add the account to my s2 and my wife's note 2 and it works fine but not on my s4. Workaround for now is to use the outlook.com app.
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---------- Post added at 09:53 PM ---------- Previous post was at 09:30 PM ----------
Also preformed a hard reset but it did not fix the problem.
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RE:
I have solved this issue very easily
1. Clear Data of stock Samsung Email App and disable notifications for it
2. Clear data for Exchange Service and disable notifications for it.
For 1. and 2. go to Application Manager->ALL
3. Remove account microsoft exchange.... from Accounts
4. Install stock Android 4.4 email apk (attached)
5. Install Exchange Service apk for the stock Android 4.4 email app (attached)
6. Open stock Android Email app (not Samsung one) and create new account as Exchange
Details for outlook.com exchange server:
username: [email protected]
server: dub-m.hotmail.com
port: 443 (default)
Security type: SSL/TLS
Configure then push settings, signature etc.
Do you need root to be able to do that.
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Thanks, @mmuntean2! This worked great on my T889 (T-Mobile Note 2). And here I was thinking I was the only one with this issue.
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Yes worked on my gs4....
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RE:
There is no need to root for this to work.
The only bad thing is that when you create a new contact you will not get the option to add it to exchange server connection created by this method.
Also this stock email app does not have (or I could not find it) the option to select all mail, empty trash.
Really sucks that you cannot add contacts to exchange ./.. Its really not a fix, just another workaround for the stock Samsung email exchange does not work and I would suggest sending an email to Samsung Customer support outlining the problem as it seem that there may be a few of us experiencing the " Retrieving account information" error upon sending an email. Outlook App on play store allows adding contacts but it is a rather poor lay out.
RE:
I've talked with Samsung. After doing some Clear Data thing as suggested by the chat operator I've told them that it's still not working and repeated almost 4 times that on 3rd party applications everything is ok, but the ***** from the chat answered to contact the email provider and hanged the conversation.
Great CS from Samsung....
I had the same response from Samsung. Need more people to let samsung know about the problem
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I just updated to Android 4.3 and now have this problem
I think there is something wrong with how the stock email app handles certificates. As I was trying to reset my email I get a certificate error. I've done a factory reset and it still doesn't fix the problem.
I wonder if someone could post samsung 4.2.2 versions of these apk´s so we could test
Solved with KitKat
Problem seems to be solved since Android 4.2.2 !
http://forum.xda-developers.com/showthread.php?t=2465713
tom-zorg said:
Problem seems to be solved since Android 4.2.2 !
http://forum.xda-developers.com/showthread.php?t=2465713
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Thats a great news.. I think now I would be able to configure my outlook.com account for EAS..
I will install and try...
Stock Email Client Is Now Working
Updated to XXUEML9 via Odin and my stock email is now working fine
Hello. I have also encountered this issue with my Outlook.com email account following the 4.3 update. I can confirm that Sandesh's solution with replying to an invitation has solved the problem for me.
http://forum.xda-developers.com/showpost.php?p=50068870&postcount=10
Thanks!
I performed all of the steps to register my us wifi 12.2, and went to the website listed on the little slip of paper included with the instruction manual, but I haven't recieved any of my promotional offers yet. Additionally, I sent an email through the samsung site asking for support and haven't heard anything yet. Yes, I did check my spam folder
Has anyone here been able to redeem their $25 google play credit yet? Any of the other freebies?
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I have not received anything about my $25 CREDIT. All of the other offers already loaded on the tablet.
Sent from my SM-P900 using xda app-developers app
I got the email. I signed up by going to the preloaded Internet browser the homepage is the perks page. Through that page they send you to the samsung app store I don't remember anything after that.
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Got my $25 credit instantly. BTW, thanks to the OP- you just saved me $25! I didn't even know about this, I was all set to just ignore most of the Samsung Apps on the tablet until I read this thread.
All I did was sign in to Samsung Apps, clicked the link to promotions- that sent the email with the $25 Play Store redemption code.
Pasted code in "redeem" in PlayStore and *poof* instant $25 credit.
Got mine as well, just not my Evernote Premium. Seems to have conflicting information about the free year but I suspect that as an existing free user I'm SOL.
Got mines instantly by email.
Yeah after further investigation, it appears that regardless of what you do on the website with regards to registering the device, you need to open and log into the Samsung apps application on the device to trigger the perks email.
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I received mine before I finished setting up my device....almost instantly.
Registering ad receiving the Perks for my 2014 Note 10.1 was more of a process than my Note Pro 12. Once I opened Samsung Hub n the Pro 12, Instantly got an email with all the perks, which included a redemption code for $25 Play. The Note 10 gave me an extra $50 credit at Samsung Hub and Samsung Apps, which I think spending an additional $250 for the Pro 12 should have entitled me to the same. The key to perks is to make SUREto register for "Samsung Account", and check the email with such account. If you don't create the Samsung Account and login from Pro 12 you WILL NOT get the perks NOR the free premium Wacom Office Suite that automatically downloads as an update once registered. Hope this helps!
Can you explain? Which ap do you run to trigger the perks email ? If a browser which browser (I hope not chrome because I already reset chrome's bookmarks) ?
Buji said:
Yeah after further investigation, it appears that regardless of what you do on the website with regards to registering the device, you need to open and log into the Samsung apps application on the device to trigger the perks email.
Sent from my SM-P900 using Tapatalk
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jake21 said:
Can you explain? Which ap do you run to trigger the perks email ? If a browser which browser (I hope not chrome because I already reset chrome's bookmarks) ?
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My theory would be for those who already owned a Samsung device and had a Samsung account, during setup you are prompted to create or sign in to your existing Samsung account. When I signed into my existing samsung account and Google account and when everything began syncing during first time setup I had a email in my email account associated with Samsung. As a matter of fact I do recall surfing the net while updates were being applied to pre installed apps via the built in samsung browser and it took me to Samsung's website as though it was already bookmarked in the app. I can't quote the actual verbiage on the page, but it eluded to a "thank you for registering your device". I really didn't pay attention to it, although I did receive my perks email shortly thereafter.
I believe this is where it auto registers your device with no effort on your part. Being that the browser is connected to your Samsung account.
Never the less, I know for a fact I didn't purposely register my device like the standard way of inputting serial numbers etc., thus adding a device to your Samsung account.
On a side note....is it normal that you can't stack the dropbox 50gb promo on top of an already existing 50gb promo? I had purchased a Samsung device last year, can't recall if it was the note 3 or 10.1-2014, and I received 50gb. However it didn't add the note pro 50gb promo when I setup my dropbox account on the note pro. Now when I created a new dropbox account and linked it to the note pro I received the 50gb. Now I have 2 separate dropbox accounts with 50gb.
jake21 said:
Can you explain? Which ap do you run to trigger the perks email ? If a browser which browser (I hope not chrome because I already reset chrome's bookmarks) ?
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Just open-up "Samsung Apps" from new device then Menu/Settings/Account and make sure it shows your email. Then you should be able to open your Gmail with the Gmail app and look in "Promotions" folder and there should be a "Thanks For Registering" from Samsung. They only register and send perks to Google Mail addresses (@Gmail).
lexcell said:
Just open-up "Samsung Apps" from new device then Menu/Settings/Account and make sure it shows your email. Then you should be able to open your Gmail with the Gmail app and look in "Promotions" folder and there should be a "Thanks For Registering" from Samsung. They only register and send perks to Google Mail addresses (@Gmail).
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Yep, that's it. I was stuck because I was doing it all only with the browser...
Sent from my SM-P900 using Tapatalk
no, not yet
Ive never gotten any of the perks (Dropbox, Play credit) and ive bought a bunch of the devices offering that. ill try again, but never really cared to bother past trying once.
Gmail filtered my "gift" email into the 'Promotions' tab that gmail has (if you allow it to). In case anyone else lost theirs here.
My husband's email got sent to spam, so check there if you can't find it. Mine went to my inbox. Strange.
Sent from my Galaxy Note Pro 12 using Tapatalk
Got mine instantly via email. Cut and pasted the code into the Play Store and it now shows 25 credit.
Yup! Got mine!
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Anyone who hasn't gotten their 1 year in evernote try opening evernote in pen window. I did that and it popped up for me. Also apply for the evernote beta in google+ they have handwriting support
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Has anyone been successful setting up an Exchange Account with their new note 4? I am using the settings I have always used before and I keep getting an authentication error. Even my IT department is baffled. . . .
Yes, try adding a \ to the front of your exchange username. Ie: \[email protected]
Sent from my SM-N910P using XDA Free mobile app
Yeah. . . did that. No success. I have not spend 2 hours with Samsung and my IT department and no one can get this to work. Very strange and very frustrating!
I've been able to add 1 account (a free outlook.com email) with no problems.
I have another (an alma mater university email hosted on Office365.) that failed exactly as you described. Settings were correct. It still failed to authenticate.
I checked to see if it would authenticate my work email, which it worked, but I refused to give it admin privileges because they have onerous PIN requirements. So it never actually downloaded the email, but it did complete the setup process.
Maybe the app is trying to connect on the wrong port? That's the only setting missing from the app.
Ready for Samsung dumbness . . . After 2 hours with Samsung tech support, we finally installed a third party email app that worked fine with our exchange servers. . . Samsung's response. I guess your email is incompatible with our email program. . . that's too bad. . .
No promise to look into it or correct it.
New phone. . .native phone app won't work. . . Even my old Touchpad running cm9 can use this email server. Way to go Sammy!!!!!!
Worked just fine for me. I have the MX record of a private domain name registered with Office365 from Microsoft and mine worked without a hitch. It is all in the way those responsible for the Exchange server set it up. Some require domain specified, some don't require the slash, etc. If they have their autodiscover record set up correctly in DNS all you should need is your email address and password.
I will take it up with my IT department next week, but I find it odd that both Mail Wise and Nine can access the server with no trouble.
Working fine for my hosted Exchange.
Problem solved.
I have Samsung s5 with 4.4.2 that my email works.
And copied the settings to my note 4.
robroy90 said:
Worked just fine for me. I have the MX record of a private domain name registered with Office365 from Microsoft and mine worked without a hitch. It is all in the way those responsible for the Exchange server set it up. Some require domain specified, some don't require the slash, etc. If they have their autodiscover record set up correctly in DNS all you should need is your email address and password.
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Worked fine for me too. I have same setup as above.
Sent from my SM-N910G using XDA Free mobile app
Try "Nine - Exchange Activesync" in the play store. Awesome exchange program.
I use aquamail for my exchange account. No issues at all works great.
Sent from the TermiNOTEr 4!
sparhawk6 said:
Try "Nine - Exchange Activesync" in the play store. Awesome exchange program.
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Seconded
I use MS Office 365 for Small Business and have a private business domain name for both my website & email (same one). It took me a little bit of time but I was able to set it up on the native Samsung email app. On my S3 all I had to do was enter my email address & password and it quickly set up, Note 4 was a little more work. None of my administrator settings have been changed (I'm the administrator) so apparently the native app has had changes made to it.
I will mention that I briefly had a LG 3 and it would not set up my MS Exchange email through its native app. I called LG tech support and they couldn't do it either. Only way I could set it up was through a 3rd part email app K9.
This time I set up my GMail & Yahoo accounts through the native app in addition to the MS Exchange account whereas on my S3 I was using the GMail & Yahoo installed apps. Everything works fine.
mty msi said:
I use MS Office 365 for Small Business and have a private business domain name for both my website & email (same one). It took me a little bit of time but I was able to set it up on the native Samsung email app. On my S3 all I had to do was enter my email address & password and it quickly set up, Note 4 was a little more work. None of my administrator settings have been changed (I'm the administrator) so apparently the native app has had changes made to it.
I will mention that I briefly had a LG 3 and it would not set up my MS Exchange email through its native app. I called LG tech support and they couldn't do it either. Only way I could set it up was through a 3rd part email app K9.
This time I set up my GMail & Yahoo accounts through the native app in addition to the MS Exchange account whereas on my S3 I was using the GMail & Yahoo installed apps. Everything works fine.
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We had a client with a similar problem with Exchange and LG3. The solution there was to TURN OFF SMS sync. Or to be more exact, setup Exchange with SMS sync off.
Not sure if that same problem exists with the Note 4s, but worth a try.
Are any of you using "push" as your sync setting? I used it on my Note 3 and it worked fine without much battery drain. On my Note 4 Exchange Services never lets the device sleep. Interestingly, my N10.1-2014 just started doing the same thing after a firmware update. I'm trying to figure out if it's something on the device side or server side that may have changed.
sparhawk6 said:
Try "Nine - Exchange Activesync" in the play store. Awesome exchange program.
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Solved my issue.
Sprint Note 4 -- I have 2 Exchange Activesync accounts. Both worked concurrently on my Note 2.
One was already set up and working on my Note 4 without issue. This one is hosted by the MS365 platform. The second account throws the authentication error using the stock email app. This one is hosted by the corporate Outlook.com division. I got it working using Nine in less than a minute.
Jsorvik said:
Ready for Samsung dumbness . . . After 2 hours with Samsung tech support, we finally installed a third party email app that worked fine with our exchange servers. . . Samsung's response. I guess your email is incompatible with our email program. . . that's too bad. . .
No promise to look into it or correct it.
New phone. . .native phone app won't work. . . Even my old Touchpad running cm9 can use this email server. Way to go Sammy!!!!!!
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What is the version of Exchange Server in your case that didn't work with stock email app?
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