I have N910F variant, when I enter in flight mode and leave it like that for a longer time, let's say over night, the phone cannot find reception only after a reboot. It either says cannot connect or no sim card... I have the latest NK4 firmware but I had thid problem since day one. Also many times per day the recrption freezes. It looks like I have reception but in fact I cannot make or receive calls or messages. Again only a reboot helps. I took the phone to the service center of my career (Orange Romania) they only did a wipe and reinstall the software. Wich of course didn't help. Did any of you experience something similar?
Should be a firmware bug.
vndnguyen said:
Should be a firmware bug.
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Click to collapse
I sure hope so, but after 2 firmware updates everything is the same...maybe I will wait for thd Lollipop update and if that doesn't help, I eill have to send the device again to service.
I've noticed this happen on my Nexus devices as well (using note 4 currently). Could it be carrier related rather than a firmware bug?
I don't think it is the carrier's issue.
I forgot to mention that the first thing I did was to change the SIM card. That didn't help. I still have my Note 2 with which I have no problem with. So I don't think it is the career.
I have a stock t-mobile s7 edge device. It's losing the mobile network. I've noticed it a couple of months ago - it happened a few times but recently the problem is getting worse. It already happened 3 times this week.
Seems like completely random. Sometimes I notice it after I go somewhere with weak signal or no signal at all. Sometimes when I get back to an area with good signal it reconnects and sometimes it doesn't. Sometimes it shows the bars and says it's connected to t-mobile but 4g doesn't show up at all. So you can call but no internet. Sometimes no signal at all.
When it happens the only way to connect is to reboot the phone. Nothing else helps. If you try to connect to network manually - it can find t-mobile but unable to connect. just spins. Changing from lte to 3g or 2g also doesn't work.
I even tried to create a new APN - same thing.
Please heeeeelp...........
Last time this happened to me on another device, it was the sim card that had a problem. Have you tried with another SIM card?
No, but I don't believe it's a sim card related problem. Wife's phone has the same problem although less frequently. But she also travels less.
It looks like a configuration / firmware or maybe hardware issue to me.
I'm experiencing the same issue. It seems to happen when the phone loses signal completely like when deep inside a building. Then it won't reconnect to data or the network by itself.
From the first moment when I got my edge back in April I noticed that the radio performance was weaker than other phones. Then I got the Note 7 and same issue again. Then back to an s7 edge and the problem seems to be worse on this one specially after the latest software update.
Sent from my SM-G935T using XDA-Developers mobile app
My wife (s7) and me (s7 edge), as well as a co-worker (s7) are having this same issue.
Before it was happening occasionally, but after the last update its happening WAY more often.
Wiping cache seems to help with frequency, but still did not eliminate the problem. Hopefully it gets fixed with an update. I'm not sure how much longer I'll be able to put up with it.
Edit: I forgot to add a "simple" fix I've found that works almost all the time is to turn off mobile data, turn on airplane mode, turn off airplane mode, wait for signal, then turn on mobile data. Those steps in that exact order work for me most of the time.
So I've been having the same issues as everyone stated. The only fix is to reboot the phone, but who wants to that every time. I even changed the sim card!! I wish T-Mobile would get out of their feelings and start selling more flagship phones.
I have made the decision to jump to LG V20. I hope this issue doesn't exist with the LG.
I've just got my s7 edge and I'm sort of having same problem at home got 2 bars and sometimes goes to 4 bars but also wen I called someone the line was crackling but person said could her me fine so done a wiped cache and think it's sorted it now for the time being
(Edit ~ it's done it again could hardly hear person I was talking to)
Sent from my SM-G935F using XDA-Developers mobile app
Hi Guys
In the UAE and got a sparkling s8, but for 4 days now once a day, while on a call the call drops, signal indicator shows no service and then comes back. Problem is after this happens i am not able to make or receive calls as the other party cant here me. The phone needs to restarted and then works normally.
Has any one else experienced this. I had a chat to Sammy support and all they want to do is to change the SIM. I dont find this acceptable. Has anyone else had similar problem or do you know of any radio updates that could be applied.
thanks
Stiaan
Ican confirm that, it's happened with me exactly the same.
I am in uae using Etisalat in both sims.
Hope samsung solve it in next update, it's annoying.
stiaandxb said:
Hi Guys
In the UAE and got a sparkling s8, but for 4 days now once a day, while on a call the call drops, signal indicator shows no service and then comes back. Problem is after this happens i am not able to make or receive calls as the other party cant here me. The phone needs to restarted and then works normally.
Has any one else experienced this. I had a chat to Sammy support and all they want to do is to change the SIM. I dont find this acceptable. Has anyone else had similar problem or do you know of any radio updates that could be applied.
thanks
Stiaan
Click to expand...
Click to collapse
copysat said:
Ican confirm that, it's happened with me exactly the same.
I am in uae using Etisalat in both sims.
Hope samsung solve it in next update, it's annoying.
Click to expand...
Click to collapse
I am using it in Australia, didn't had any issue at in past 3 days. I got my phone from 24th April. It could be your carrier issue as 2 reports are from UAE only. Who is your carrier provider?
I am also using etisalat.
Any one facing this issue in defiant carrier!
I think i figure out what coz the problem.
I am using app called "dual sim selector" pro version when I disable it all are ok.. Really strange i use this app in other phone with no problem. @stiaandxb are you using this app or similar?
I am in UAE on etisalat and facing the exact same issue with the new galaxy S8. Just hoping that it get solved by some software update.
Sound/Audio problem
I am also facing similar audio problem in Germany on O2. Sometimes when i call somebody and he picks the call. The audio totally disappears. I can't hear him and he can't hear me. After that all sounds from the mobile stops workings. No audio from Music player or videos comes out. If somebody calls me, no ringtone is played neither vibration works. Only system vibration works during SMS reception.
It seems like phone app somehow blocks all the sounds.
The behavior is random. It happens once a day on some call. The only solution to resolve this situation is by restarting the phone.
stiaandxb said:
Hi Guys
In the UAE and got a sparkling s8, but for 4 days now once a day, while on a call the call drops, signal indicator shows no service and then comes back. Problem is after this happens i am not able to make or receive calls as the other party cant here me. The phone needs to restarted and then works normally.
Has any one else experienced this. I had a chat to Sammy support and all they want to do is to change the SIM. I dont find this acceptable. Has anyone else had similar problem or do you know of any radio updates that could be applied.
thanks
Stiaan
Click to expand...
Click to collapse
I got this exactly on my S8 in Bahrain, VIVA, then replaced with S8+ it is even worse than that.
I am from Egypt and face the same problem, call drops then no sound whatsoever until i restart my phone , S8+ dual sim (etisalat + vodafone)
Did anyone find a solution for this? I have the same issue. Galaxy S8+ in Cyprus/Vodafone? Happens every day and the phone needs restart for sounds to come back to life.
Same issue here in IndiaS8+ ( Vodafone +Jio). Tried resetting also. Then happened again once a week ago. Also note that when this happens phone stops behaving like crazy. Can't play video, audio or even network goes down. Both speakers can't play audio(for calls too)
Secondly, when switching the sim for mobile data ( say sim 1 to sim 2) the network goes down and never comes up until you switch back to the old settings of mobile data.
After restart phone behaves normally with proper audio through both the speakers.
Lastly, yesterday while playing asphalt 8, the phone( game) was lagging. There were many frame drops and stutters also the phone was working like it has onlh 512 mb ram. And then suddenly it got freezed with black screen. I had to force restart it by pressing power+Bixby key.
Let me know if anyone find solution for these.
Riginos said:
Did anyone find a solution for this? I have the same issue. Galaxy S8+ in Cyprus/Vodafone? Happens every day and the phone needs restart for sounds to come back to life.
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Click to collapse
No solution found until now. Talked to Samsung Germany, they asked for factory reset and safe mode. Nothing worked.
andoavt said:
No solution found until now. Talked to Samsung Germany, they asked for factory reset and safe mode. Nothing worked.
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Click to collapse
i updated my phone to firmware G955FXXU1AQF7 and i can confirm that the phone has been running without this issue for 5 days now. issue was happening twice a day every day before.
Now for 5 straight days no issue what so ever. My phone is the S8+
onkarsingh_pardeshi said:
Lastly, yesterday while playing asphalt 8, the phone( game) was lagging. There were many frame drops and stutters also the phone was working like it has onlh 512 mb ram. And then suddenly it got freezed with black screen. I had to force restart it by pressing power+Bixby key.
Let me know if anyone find solution for these.
Click to expand...
Click to collapse
Regarding game lagging issue, may be it can be resolved in Game Launcher by setting performance to "High performance" in the right bottom of Game Launcher.
---------- Post added at 04:16 PM ---------- Previous post was at 04:08 PM ----------
Riginos said:
i updated my phone to firmware G955FXXU1AQF7 and i can confirm that the phone has been running without this issue for 5 days now. issue was happening twice a day every day before.
Now for 5 straight days no issue what so ever. My phone is the S8+
Click to expand...
Click to collapse
We haven't yet got AQF7 for galaxy S8 in Germany. I have narrowed down the problem to some conditions. May be you can try this to try reproducing the problem. S8 or S8+ must be connected to GSM network in 3G mode, and the other phone must also be connected in 3G mode. Now call from S8/+ to other phone and put the mobile to your ear so that the screen is off (because of proximity sensor) while the bell is ringing. Now pick the call from other phone. Normally in first 2 seconds of call, phone goes to silent mode. Phone goes in silent mode in 5 to 10 calls and then you have to restart.
andoavt said:
Regarding game lagging issue, may be it can be resolved in Game Launcher by setting performance to "High performance" in the right bottom of Game Launcher.
---------- Post added at 04:16 PM ---------- Previous post was at 04:08 PM ----------
We haven't yet got AQF7 for galaxy S8 in Germany. I have narrowed down the problem to some conditions. May be you can try this to try reproducing the problem. S8 or S8+ must be connected to GSM network in 3G mode, and the other phone must also be connected in 3G mode. Now call from S8/+ to other phone and put the mobile to your ear so that the screen is off (because of proximity sensor) while the bell is ringing. Now pick the call from other phone. Normally in first 2 seconds of call, phone goes to silent mode. Phone goes in silent mode in 5 to 10 calls and then you have to restart.
Click to expand...
Click to collapse
i will try to do that but please note that the phone was having this issue since day one. no matter what i had. 3G or 4G. Usually it was happening after 3-4 minutes or if i was in a low signal area or driving.
I tested with the update and my issue is gone so far with a lot of testing with calls more than 20 minutes straight
The good thing is that is seems now that this is not a hardware but software issue.
Riginos said:
i will try to do that but please note that the phone was having this issue since day one. no matter what i had. 3G or 4G. Usually it was happening after 3-4 minutes or if i was in a low signal area or driving.
I tested with the update and my issue is gone so far with a lot of testing with calls more than 20 minutes straight
The good thing is that is seems now that this is not a hardware but software issue.
Click to expand...
Click to collapse
It never happened on my S8 in 2G or 4G. It always happened in the beginning of the call and never appeared once a call has successfully passed first five seconds. But once it appeared, the only solution is to restart. I am unable to find any other solution until now.
andoavt said:
It never happened on my S8 in 2G or 4G. It always happened in the beginning of the call and never appeared once a call has successfully passed first five seconds. But once it appeared, the only solution is to restart. I am unable to find any other solution until now.
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Click to collapse
I was using the phone on auto 2G/3G/4G and it was always happening.
I tried 4G only and i had the same issue.
I tried 2G/3G and i had the same issue.
Now with the update i am always on auto again and issue is gone since last Wednesday.
Another thing we discovered is that in Cyprus everyone who had the S8+ and the carrier was Vodafone had this issue. Everyone who was with MTN did not.
Hi to all,
I saw that today a firmware was released for S8 also and in Germany. Firmware is the same as S8+ G950FXXU1AQF7
Riginos said:
I saw that today a firmware was released for S8 also and in Germany. Firmware is the same as S8+ G950FXXU1AQF7
Click to expand...
Click to collapse
Yes, a firmware is available for Germany (Vodafone). My S8 is carrier independent and i don't want to write it using odin. I will wait for the OTA update.
Hi
I'm writing here because I have tried all the stuff around the Web about this problem and nothing works ;/
So about the problem, the phone started to show "only emergency calls". The weird thing is that even on emergency calls mobile data is working without any problems.
What I tried:
1. Selecting automatic carrier selection and selecting it manually.
2. Factory reset.
3. Other Sim.
4. 2nd sim slot.
What helps, unfortunately temporally, sometimes for couple of hours and sometimes for 2 minutes. Turning on and off Airplane mode.
I'll try to go to Samsung and ask around for a warranty os upload or something but for now if you got any other ideas I would really like to try them and maybe fix my wife phone.
i have a t-mobile v20 and since i got the 8.0 update last week it doesnt refresh the network.. if i restart the phone i have great signal, for about 10 minutes.. then it just stops. its says its connected to t-mobile, but nothing works.. all calls got to vm and internet times out. if i restart everything works again. phone is completely stock..
is anyone else having this issue? is it fixable?