Database Users

UPDATED - My Motherboard is DEAD!

UPDATE 1/14/2017
So after calling uncountable times from Uruguay to Google, Best Buy and Huawei. I finnaly made some progress. I call Huawei and they told me that if I was still on the warranty period they will help me with my device. So they asked me for some photos of the phone and a copy of the recipt of my purchase. After 3 days of waiting I recive a mail with a label from UPS to send my phone, I was really surprised because the payed for a shippment by plane of 130 dollars. I sent the phone and they told me that in a few days they will email me back telling me if my phone it's able for a repair or the will replace and upgrade my phone, (by adding extra memory). I'll keep up to date this post.
BTW thanks to all of you who tried to help me!
A week ago my phone just simply turn off and never boot up again. The ONLY thing that i notice its that the phone was making a electric sound near the top speaker, but the phone didn´t turn on the red light. So i take it to a third party phone repair service and they told me that the motherboard was dead and they couldn´t fix it because here (in URUGUAY) there are no parts for this phone. So im asking u what to do. Send the phone back tu USA to a repair service, buy a new motherboard and repair it by myself.
IMPORTANT: The phone has lees than a year but i buy it on a travel tu USA so the warranty here in Uruguay doesn´t do anything.
Sorry for my english!
Thank U

http://www.globaldirectparts.com/Huawei-Google-Nexus-6P-Parts-s/24884.htm
Sent from my Nexus 6P using Tapatalk
---------- Post added at 05:20 PM ---------- Previous post was at 05:19 PM ----------
I'd repair it myself or buy a new phone sending it off is going to cost about the same most Likely.
Sent from my Nexus 6P using Tapatalk

Work on EUR (ITA) only?

My phone just stopped functioning about a 3 months ago. It would just bootloop without access to bootloader or anything. I called Google (3times) and finally they gave me a new one. The first two wanted me to mail it to huawei for 4 weeks without a phone. The 3rd was american and shipped me one. Its probably a doable repair only that the back its a ***** to get off I think. I'd do it myself

dontbeweakvato said:
My phone just stopped functioning about a 3 months ago. It would just bootloop without access to bootloader or anything. I called Google (3times) and finally they gave me a new one. The first two wanted me to mail it to huawei for 4 weeks without a phone. The 3rd was american and shipped me one. Its probably a doable repair only that the back its a ***** to get off I think. I'd do it myself
Click to expand...
Click to collapse
OMG, my phone bootloop without access recovery or format phone on fastboot,but my problem is called hawuei or google,I have some important business file that I would delete all the phone before giving them

wonderdroid87 said:
OMG, my phone bootloop without access recovery or format phone on fastboot,but my problem is called hawuei or google,I have some important business file that I would delete all the phone before giving them
Click to expand...
Click to collapse
Try this, Power off phone completely. Press power and volume down and hopefully boots into bootloader.

Bootloader works but flash factory success,after reboot not work and recovery not work

wonderdroid87 said:
Bootloader works but flash factory success,after reboot not work and recovery not work
Click to expand...
Click to collapse
I'm having the same issue. :|

Motherboard issue
Hey guys,
I'm from India and I got the Nexus 6P when it was launched. After I got the phone, around a month later I got the phone replaced as it had some battery problems. Now the present scenario is 4 days ago the phone was acting pretty weird. The camera app wasn't opening and it would close saying there's an error. The fingerprint sensor was very very slow. If there was an incoming call it would just vibrate and the screen would be still off. I took it to the Huawei service center and left it there. Now there are saying the motherboard is damaged and they are asking 20000 INR (approx 300 USD). Now the thing is there isn't a single scratch as I had used it in a very careful way and haven't done anything thing to it.The warranty is also expired. I literally feel scammed as paying so much for a phone and it's lifetime is just around 1 and half year. It sucks tbh. And paying so much for that motherboard is useless because even if I sell it the market price for second hand Nexus 6P is less.
Please help me out guys.
Thank you.
R.V

rahulvasisht7 said:
Hey guys,
I'm from India and I got the Nexus 6P when it was launched. After I got the phone, around a month later I got the phone replaced as it had some battery problems. Now the present scenario is 4 days ago the phone was acting pretty weird. The camera app wasn't opening and it would close saying there's an error. The fingerprint sensor was very very slow. If there was an incoming call it would just vibrate and the screen would be still off. I took it to the Huawei service center and left it there. Now there are saying the motherboard is damaged and they are asking 20000 INR (approx 300 USD). Now the thing is there isn't a single scratch as I had used it in a very careful way and haven't done anything thing to it.The warranty is also expired. I literally feel scammed as paying so much for a phone and it's lifetime is just around 1 and half year. It sucks tbh. And paying so much for that motherboard is useless because even if I sell it the market price for second hand Nexus 6P is less.
Please help me out guys.
Thank you.
R.V
Click to expand...
Click to collapse
Having the same problem as yours bro. But they asked me 14000 INR. So I happened to give it to third party service center and they tried to solve the problem, in fact the phone booted up and now it's in bootloop and they suggested me to take it to authorized service center as they couldn't solve the bootloop issue and they say it's a software issue (they took 2200 INR). Hope it gets solved through the software. I'll update when they give an update. If this doesn't work, i'll just buy a pixel 2

rahulvasisht7 said:
....Please help me out guys.
Click to expand...
Click to collapse
Sure. Time to get a new phone and move on.

rahulvasisht7 said:
Hey guys,
I'm from India and I got the Nexus 6P when it was launched. After I got the phone, around a month later I got the phone replaced as it had some battery problems. Now the present scenario is 4 days ago the phone was acting pretty weird. The camera app wasn't opening and it would close saying there's an error. The fingerprint sensor was very very slow. If there was an incoming call it would just vibrate and the screen would be still off. I took it to the Huawei service center and left it there. Now there are saying the motherboard is damaged and they are asking 20000 INR (approx 300 USD). Now the thing is there isn't a single scratch as I had used it in a very careful way and haven't done anything thing to it.The warranty is also expired. I literally feel scammed as paying so much for a phone and it's lifetime is just around 1 and half year. It sucks tbh. And paying so much for that motherboard is useless because even if I sell it the market price for second hand Nexus 6P is less.
Please help me out guys.
Thank you.
R.V
Click to expand...
Click to collapse
Sorry, I don't mean to hijack this thread.
Anyways, my phone lasted 1 year and 2 months, so basically the phones are clocked to fail after warranty.
I suggest you try the 4 core boot image fix if the phone is bootlooping. Have been running it for few months with this jugaad.

Nexus 6p- dead after 1 yr 9 months
Same problem has happened with me. The phone is now dead after using it for 1 year 9 months. Means 43000 for 1 year 9 months.
Please help me out as the huawei service centre is asking for 18k rs. Why i should pay for the problems that everyone is facing after i browsed the forums pages and lot of other websites.
I feel cheated after purchasing this phone. I was alot positive for nexus series. But they are waste.
Even the google support didnt gave a proper reply

Even i am facing the same issue . I also go to know from the service centre that they already had 30 such complaint. The phone was not physically damaged . This is not fare to pay 20,000 INR when we are not responsible for the issue .

jassun16 said:
Having the same problem as yours bro. But they asked me 14000 INR. So I happened to give it to third party service center and they tried to solve the problem, in fact the phone booted up and now it's in bootloop and they suggested me to take it to authorized service center as they couldn't solve the bootloop issue and they say it's a software issue (they took 2200 INR). Hope it gets solved through the software. I'll update when they give an update. If this doesn't work, i'll just buy a pixel 2
Click to expand...
Click to collapse
hey jassun, did the bootloop issue solve? please update what happened??

kat19 said:
hey jassun, did the bootloop issue solve? please update what happened??
Click to expand...
Click to collapse
Hello @kat19, the problem seems to be completely hardware and I should replace my botherboard in order for my phone to work. Since it costs too much for the replacement, I sat quiet and planning on buying a new Pixel 2 device. There is nothing I can do with the software for the device to work.

jassun16 said:
Hello @kat19, the problem seems to be completely hardware and I should replace my botherboard in order for my phone to work. Since it costs too much for the replacement, I sat quiet and planning on buying a new Pixel 2 device. There is nothing I can do with the software for the device to work.
Click to expand...
Click to collapse
But you said that local shopkeeper fixed it and it was only left with some software issue?? That gave me hope for mine.... :/
Silver color here too

if you have a friend in the USA they can request a warranty repair for you if you can get it to them
my mom did this for a friend who also bought it during travel to USA from Peru

kat19 said:
But you said that local shopkeeper fixed it and it was only left with some software issue?? That gave me hope for mine.... :/
Silver color here too
Click to expand...
Click to collapse
Yeah, it seemed to work for sometime that day and later it completely dead. I even confirmed with the shopkeeper that it's completely failed motherboard and it has to be changed in order for the device to work. Sorry!
---------- Post added at 01:45 PM ---------- Previous post was at 01:43 PM ----------
2x4 said:
if you have a friend in the USA they can request a warranty repair for you if you can get it to them
my mom did this for a friend who also bought it during travel to USA from Peru
Click to expand...
Click to collapse
The device is out of warranty. It's almost 1 year and 9 months old. So I'm sure it's not under warranty. Anyways thanks for the suggestion.!

jassun16 said:
..The device is out of warranty. It's almost 1 year and 9 months old. So I'm sure it's not under warranty. Anyways thanks for the suggestion.!
Click to expand...
Click to collapse
Is your bootloader unlocked? Have you tried flashing the 4 core boot image?

WIFI wont turn on anymore

Hi Guys , I would appreciate if anyone could help.
I have a V20 Taiwan model since November .
The WiFi suddenly does not turn on anymore .
When I click the switch the screen just stays at 'turning WiFi on' and does nothing .
I have reset the phone 2 times and no difference .
Is this a common issue with this phone . I would really appreciate any help.
The phone e has never been modified or rooted .Etc.
Everything is original.
Cheers

I didn't see any other people report this kinda issue. I guess there's an issue with either the wifi driver (aka radio) or the hardware itself. You should try flashing the ROM again. If that doesn't help, you've had to send it to the service center for hardware failure.

I have the exact same problem... Sending it back for repair.

@bazzazz, @Frayday
Reviving an old thread because mine is showing same WiFi problems after seven months. Resetting to factory / flashing default ROMs doesn't solve the problem. Just wanted to know if both of your phone's could be repaired by the LG service centre. What did they say?

parthabhatta said:
@bazzazz, @Frayday
Reviving an old thread because mine is showing same WiFi problems after seven months. Resetting to factory / flashing default ROMs doesn't solve the problem. Just wanted to know if both of your phone's could be repaired by the LG service centre. What did they say?
Click to expand...
Click to collapse
Mine was purchased from DWI . Hong Kong . Sent it back and was told that it could not be repaired. They sent me a new phone .. But here we are again 1 year later and having issues with severe lag and overheating . Not a great phone by any means . I will be Going back to Xiaomi real soon ..

Interesting, I too bought mine on DWI... I sent it back for repair. They said the unit was faulty and a new one is supposedly on the way. I wonder where they get the phones from. Maybe they are refurbished phones?

Thanks to both of you. I bought it online from Amazon India from a seller of repute, at 50% discount. It seems that they were selling refurbished units without proper quality checks. I bought this phone basically for using as a music player and easy photography (without carrying a DSLR) and this was never used as my daily phone. Now it seems that I have to limit the use for camera and music only. Very very dejected. Further the phone was never elevated from Nougat 7.0. God knows when 8.0 will arrive. Never going to buy LG again.

parthabhatta said:
Thanks to both of you. I bought it online from Amazon India from a seller of repute, at 50% discount. It seems that they were selling refurbished units without proper quality checks. I bought this phone basically for using as a music player and easy photography (without carrying a DSLR) and this was never used as my daily phone. Now it seems that I have to limit the use for camera and music only. Very very dejected. Further the phone was never elevated from Nougat 7.0. God knows when 8.0 will arrive. Never going to buy LG again.
Click to expand...
Click to collapse
Hello, sorry for my late reply. They actually fixed it and it has been working fine every since. Oreo is running smoothly too! I actually love my LG V20... it has everything I need, including removable batteries (not ready to give that up yet, don't want to carry a powerbank with me or wait 30 minutes for my phone to charge a bit. Swap the battery and ready to go!)

Frayday said:
Hello, sorry for my late reply. They actually fixed it and it has been working fine every since. Oreo is running smoothly too! I actually love my LG V20... it has everything I need, including removable batteries (not ready to give that up yet, don't want to carry a powerbank with me or wait 30 minutes for my phone to charge a bit. Swap the battery and ready to go!)
Click to expand...
Click to collapse
I got it repaired in June,2018, free of cost as the phone was still in warranty. The service personnels were good and they changed the hardware, probably the motherboard within 3 days as the same was not in their stock. Note the same is running well but sadly no Oreo update in India yet. And I doubt Oreo will ever come to India. I will continue to use my phone as Music player and non DSLR camera.

If I flash the original kdz file, the warranty is still valid?
Does the date appear when kdz was written?

Class Action Lawsuit Against LG over Bootloop Manufacturing Defect

Finally we are also covered by the lawsuit: https://arstechnica.com/tech-policy...expands-to-cover-g5-v20-and-nexus-5x-devices/
Given the absolutely horrendous treatment by both Google and LG (both claiming that it's not their problem), we got nothing out of either for my wife's bootlooping phone.
Phone was 21 days out of warranty. Uncaring and heartless bastards. Already canceled Google Fi and in the process of moving emails from gmail to outlook.com.

andTab said:
Finally we are also covered by the lawsuit: https://arstechnica.com/tech-policy...expands-to-cover-g5-v20-and-nexus-5x-devices/
Given the absolutely horrendous treatment by both Google and LG (both claiming that it's not their problem), we got nothing out of either for my wife's bootlooping phone.
Phone was 21 days out of warranty. Uncaring and heartless bastards. Already canceled Google Fi and in the process of moving emails from gmail to outlook.com.
Click to expand...
Click to collapse
You dont need to move emails and other stuff, its LG's fault not Google's... Saying this just to lower your workload xD
Sent from my Nexus 5X using Tapatalk

My nexus 5x started boot looping last week. Luckily for me, I was still under warranty at least until the end of the month. I just got my replacement from google.

andTab said:
Finally we are also covered by the lawsuit: https://arstechnica.com/tech-policy...expands-to-cover-g5-v20-and-nexus-5x-devices/
Given the absolutely horrendous treatment by both Google and LG (both claiming that it's not their problem), we got nothing out of either for my wife's bootlooping phone.
Phone was 21 days out of warranty. Uncaring and heartless bastards. Already canceled Google Fi and in the process of moving emails from gmail to outlook.com.
Click to expand...
Click to collapse
I don't know about you, but Google just replaced my phone ,out of warranty, for free. Great customer service, in my opinion.

thesamunit said:
I don't know about you, but Google just replaced my phone ,out of warranty, for free. Great customer service, in my opinion.
Click to expand...
Click to collapse
Did you root the phone or did anything else to phone before you sent it to google to replace it. I am out of warranty but was rooted , I have taken phone apart and heated the samsung chip which stop the bootloop for a week, but know it is bootlooping again.

gsxra4b6 said:
Did you root the phone or did anything else to phone before you sent it to google to replace it. I am out of warranty but was rooted , I have taken phone apart and heated the samsung chip which stop the bootloop for a week, but know it is bootlooping again.
Click to expand...
Click to collapse
Where did you buy it? If from Google, they may replace it even if it was rooted and out of warranty.

Both Google and LG have been replacing devices outside of warranty for bootloops. If you tried earlier and they denied you try again, Google is your best chance if you bought it from the Google Store or Google Fi.

gsxra4b6 said:
Did you root the phone or did anything else to phone before you sent it to google to replace it. I am out of warranty but was rooted , I have taken phone apart and heated the samsung chip which stop the bootloop for a week, but know it is bootlooping again.
Click to expand...
Click to collapse
I was rooted, but I was able to boot it into the bootloader and fastboot the stock IMG on it. I told them I was rooted and unlocked over the phone, and they didn't seem to care at all.

I bought it from Amazon but Google is saying to contact LG and LG is wanting me to send it in for 2 weeks for a repair. They won't do a replacement or loaner.

Krusej23 said:
I bought it from Amazon but Google is saying to contact LG and LG is wanting me to send it in for 2 weeks for a repair. They won't do a replacement or loaner.
Click to expand...
Click to collapse
Keep trying. I called Google yesterday and got a replacement phone. --- First time I called, the Google Rep told me that since I was out of warranty, it was LG's issue. Then, I was transferred to LG and they said they same thing and wanted me to send my phone for repair.
Frustrated, (especially after hearing of the lawsuit) I called Google again. I got another Rep, and she was so kind and helpful. She said "to be honest" a lot of other Nexus 5X owners are experiencing the same problem. She spoke to a "specialist" and said that I qualified for an extension of my warranty. I'm getting a replacement Nexus 5X in a couple days (I spent extra for priority shipping). She also mentioned that my new Nexus will have an extended warranty if I have the bootloop issue again.
I will say, I bought my phone from the Google Store. Not sure if that makes a difference.

sabst43 said:
Keep trying. I called Google yesterday and got a replacement phone. --- First time I called, the Google Rep told me that since I was out of warranty, it was LG's issue. Then, I was transferred to LG and they said they same thing and wanted me to send my phone for repair.
Frustrated, (especially after hearing of the lawsuit) I called Google again. I got another Rep, and she was so kind and helpful. She said "to be honest" a lot of other Nexus 5X owners are experiencing the same problem. She spoke to a "specialist" and said that I qualified for an extension of my warranty. I'm getting a replacement Nexus 5X in a couple days (I spent extra for priority shipping). She also mentioned that my new Nexus will have an extended warranty if I have the bootloop issue again.
I will say, I bought my phone from the Google Store. Not sure if that makes a difference.
Click to expand...
Click to collapse
Did they have you send yours in? I just shipped mine off to LG yesterday afternoon since I was told no by Google. Wondering if I could still send it in after I get it back from LG.

Krusej23 said:
Did they have you send yours in? I just shipped mine off to LG yesterday afternoon since I was told no by Google. Wondering if I could still send it in after I get it back from LG.
Click to expand...
Click to collapse
Yes. I am being charged for the new Nexus (as a "hold") on my account until they receive my phone with the boot loop issue. They'll confirm that the old Nexus has the issue (supposedly), and then remove the charge from my credit card.
My guess is that LG will send you a brand new phone. So you may not be able to get the replacement from Google.

sabst43 said:
Keep trying. I called Google yesterday and got a replacement phone. --- First time I called, the Google Rep told me that since I was out of warranty, it was LG's issue. Then, I was transferred to LG and they said they same thing and wanted me to send my phone for repair.
Frustrated, (especially after hearing of the lawsuit) I called Google again. I got another Rep, and she was so kind and helpful. She said "to be honest" a lot of other Nexus 5X owners are experiencing the same problem. She spoke to a "specialist" and said that I qualified for an extension of my warranty. I'm getting a replacement Nexus 5X in a couple days (I spent extra for priority shipping). She also mentioned that my new Nexus will have an extended warranty if I have the bootloop issue again.
I will say, I bought my phone from the Google Store. Not sure if that makes a difference.
Click to expand...
Click to collapse
Buying from the Google store would be the reason you're​ dealing with Google store support. Everyone else must go through LG, though LG is currently repairing devices out of warranty at least.

Sent mine into LG and they replaced the motherboard on it and it's being sent back right now. Overall, from me putting it in the mail and getting it back, it will be a week.

Krusej23 said:
Sent mine into LG and they replaced the motherboard on it and it's being sent back right now. Overall, from me putting it in the mail and getting it back, it will be a week.
Click to expand...
Click to collapse
Same here. Three months out of warranty, but LG replaced the mainboard, no questions asked. Only cost to me was shipping to Texas. Visit LG support website and get a return authorization number.
Sent from my Nexus 5X using Tapatalk

For you that had LG replace the motherboard, is the phone actually working ? They did this early on and it did not seem to fix the problem.

Is there anyway to sign up for the class action lawsuit?
I am currently the proud owner of a Nexus 5x brick edition...
https://forum.xda-developers.com/nexus-5x/help/5x-responding-t3593414
is any one else on here using a H791 vs a H790 (US version)?

mikeprius said:
For you that had LG replace the motherboard, is the phone actually working ? They did this early on and it did not seem to fix the problem.
Click to expand...
Click to collapse
So far, so good. Still on 7.1.1. Kinda afraid of upgrading, 'cause the 7.1.2 beta is what seemed to kill the last one.
Sent from my Nexus 5X using Tapatalk

Just received my Nexus back from LG warranty repair after a week and a half without it and using a Droid 4 in the meantime(which sucks). Sent in a black Nexus 5x and received a white Nexus 5x with black scuff marks on it. Right now I'm trying to get them to send me a different one but they won't. Trying to work my way up to the supervisor. The only option they have for me is to send it in again and hope they put a black back on it that isn't in used condition.

sabst43 said:
Keep trying. I called Google yesterday and got a replacement phone. --- First time I called, the Google Rep told me that since I was out of warranty, it was LG's issue. Then, I was transferred to LG and they said they same thing and wanted me to send my phone for repair.
Frustrated, (especially after hearing of the lawsuit) I called Google again. I got another Rep, and she was so kind and helpful. She said "to be honest" a lot of other Nexus 5X owners are experiencing the same problem. She spoke to a "specialist" and said that I qualified for an extension of my warranty. I'm getting a replacement Nexus 5X in a couple days (I spent extra for priority shipping). She also mentioned that my new Nexus will have an extended warranty if I have the bootloop issue again.
I will say, I bought my phone from the Google Store. Not sure if that makes a difference.
Click to expand...
Click to collapse
How long is that extended warranty good for? I got mine replaced and it's bootlooping too.

Bootloop, LG and Farewell

Well, it's happened on Monday. Was using my phone and bloop....screen goes off and that's the last time it worked. Gradually got to the stage where it wouldnt even loop but my 5x is dead. RIP.
So, being out of warranty and all I sent an email to LG to see how much it would cost to repair. Reply came back with a series of questions but no "reply to" address. That's one way of hiding from the problem I suppose. For a company to try and avoid their responsibilities for a screamingly obvious hardware flaw is way out of order. At least Samsung had the guts to put their hands up.
Sharing this as part of the grieveing process in a way for the old Nexus devices. Had a 4, a 7 and then a 5x. The Pixels came out but when I saw their price tags and the setups it just reeked of apple (excuse the bad swearing language). Very sad really for someone who rarely went a whole week without the simple process of changing rom or setup or kernel but that was the beauty of the Nexus ethos.
Since Monday evening I have been the owner of a Moto G5 Plus. Only charged it three times since getting it. Ads are part blocked in stock, it's nippy and am moving on with my life post nexus. Trouble is it's still on 7.0 but not a big issue for me.
Anyway, thanks guys and gals for the good times. LEarnt a lot about android, poor customer service and build quality from LG and made some good friends (and enemies) on here.
Keep happy

My 5X also died from last Sunday.... I sent my phone to authorized service (Procordia in Greece). I'm waiting now when the phone will be fixed (changing motherboard).

So I know you already moved on to the G5 plus, but you should see about getting it repaired. Then you could always keep on hand as a .spare device. Mine bootlooped (a second time) well out of warranty but I filled out the RMA request on LG's website (didn't talk to anyone, just like I did the first time) and they fixed it a second time for free. I don't recall how long they did it for, but they extended the warranty
edit: should point out I'm in the US and it might not go as well in other countries

My nexus died on me yesterday, still have 3 days left in warranty. Filed 2 reports to LG to request a repair and have had no email or anything, its as if my request has vanished. This is utterly ridicolous as I need a phone and I'm currently without one and can't afford anything worth buying. Will have to resort to using my Nokia 1600. Shame on LG for being like this

You should try contacting LG via phone and that might work better. The 5X warranty has been extended to 18 months on a case by case basis since this is a hardware problem. If they won't fix it, all you did was spend time on the call, but if you are eligible to have it fixed, you'd have a spare phone.

These bootloops are getting more and more common as our phone ages. Mine froze and shut down randomly and bricked while using it a few months back. Thankfully I bought mine here in the UK from Carphone Warehouse where I sent it for repairs, got the motherboard replaced, and fixed in one week, for free with the 2-year warranty. It sucks that LG aren't willing to help you guys though.

Mine died on me earlier this year. Luckily I had some backup phones. Using my old 2013 Nexus 5 currently. I can get life from my phone here and then but it freezes and shuts down during the boot animation. I bought mine from someone off craigslist so I doubt I'd have any luck getting it fixed by Google or LG. Too bad parts are hard to come by or I would try and buy a new motherboard and replace it myself. I really do miss using the 5X though. Just got to hold off until the end of the year for the next Pixel.

My Nexus 5X also bootlooped itself to death yesterday. I purchased it January 2016 when my Nexus 5 decided to kill itself. Unfortunately I also bought a 5X for my girlfriend at the same time which I'm expecting to go anytime now. I'm currently using my Samsung Galaxy S II that I bought at launch and is still alive 6 years later. Sucks because the only new phone that looks good to me right now is the LG G6, but I don't trust LG anymore so I don't know what to replace it with. Galaxy S 8 is purdy but I don't want to deal with burn in (like on my GS2). Essential also looks nice but doesn't have a headphone jack so that's out. Might have to go Sony with it's gigantic bezels. :-\
Update: Getting a refurbished replacement from Google. Hopefully by the time this one dies there will be some more appealing replacement options.

My second 5X died few days ago. Good phone bad quality

Mine died today. Warranty expired last October but they are sending me a refurb replacement. I've had it since November 2015 and even Bought it off swappa so I feel fortunate in one way but a phone should last a lot longer than that.

Tulsadiver said:
Mine died today. Warranty expired last October but they are sending me a refurb replacement. I've had it since November 2015 and even Bought it off swappa so I feel fortunate in one way but a phone should last a lot longer than that.
Click to expand...
Click to collapse
Who did you go through? Google or LG? I bought mine from someone off Craigslist but haven't tried asking for a replacement since I've never had any type of warranty. Did you have to show any kind of receipt of buying it or anything or did they just simply say "Ok" and send you a refurbished one? Also, did you call them or email them?

jsgraphicart said:
Who did you go through? Google or LG? I bought mine from someone off Craigslist but haven't tried asking for a replacement since I've never had any type of warranty. Did you have to show any kind of receipt of buying it or anything or did they just simply say "Ok" and send you a refurbished one? Also, did you call them or email them?
Click to expand...
Click to collapse
I went through Google. All they did was ask for and run the lME number. I did not expect anything to come of it but I thought it was worth a try. I chatted online.

Tulsadiver said:
I went through Google. All they did was ask for and run the lME number. I did not expect anything to come of it but I thought it was worth a try. I chatted online.
Click to expand...
Click to collapse
Well I just might do the same. If you bought it from a third party and it died yesterday and your already getting a refurbished one, I think I may have a shot. Good to know. Thanks

Well. Some progress here too.
Decided to give LG a go but as I bought it over ebay they wouldnt entertain any warranty work but gave me their out of warranty people called SBE here in the UK.
Contacted SBE and without any commitment on their behalf the fella said that they would look at it and if its not showing signs of damage and water etc then it should be covered as they have permission to replace faulty motherboards with only postage costs.
So am packing the phone off to them and see what happens. Anybody else experienced this route? Would be worth getting it fixed just to sell the damn thing afterwards.

jsgraphicart said:
Well I just might do the same. If you bought it from a third party and it died yesterday and your already getting a refurbished one, I think I may have a shot. Good to know. Thanks
Click to expand...
Click to collapse
Sure,
the verbage is a bit intimidating saying that they are putting full price for refurbished on hold on your account to see if it is covered by warranty but what they want to do is make sure you didn't run over it or drop it from a ten story building.

Tulsadiver said:
Sure,
the verbage is a bit intimidating saying that they are putting full price for refurbished on hold on your account to see if it is covered by warranty but what they want to do is make sure you didn't run over it or drop it from a ten story building.
Click to expand...
Click to collapse
So you have to send the broken phone to them I assume?

jsgraphicart said:
So you have to send the broken phone to them I assume?
Click to expand...
Click to collapse
Yes, and then when they receive it and see it's not physically damaged (water, smashed screen) they refund you back the price of the phone. I didn't have to pay shipping either way.

oprah winfrey said:
Yes, and then when they receive it and see it's not physically damaged (water, smashed screen) they refund you back the price of the phone. I didn't have to pay shipping either way.
Click to expand...
Click to collapse
It's kind of funny they would even hold onto the price of the phone seeing as the device isn't under warranty and it would be no loss to them. I mean, what would be the scenario where they would actually charge you the amount of the phone?

jsgraphicart said:
It's kind of funny they would even hold onto the price of the phone seeing as the device isn't under warranty and it would be no loss to them. I mean, what would be the scenario where they would actually charge you the amount of the phone?
Click to expand...
Click to collapse
They send you the phone right away and give you 21 days to get the bad phone back to them. The hold is to make sure they get an undamaged phone returned to them.

Tulsadiver said:
They send you the phone right away and give you 21 days to get the bad phone back to them. The hold is to make sure they get an undamaged phone returned to them.
Click to expand...
Click to collapse
Ah, ok. Well that makes sense then. I thought they would send it to you after they analyzed the damaged one.

Any success with Huawei replacing the 6P?

Has anyone successfully get Huawei to replace the defective 6p or just offering a repair for $160?? Let me know if anyone has gotten google to replace it with the pixel phones.

There's an entire thread of people who got it replaced with a new pixel. Huawei on the other hand are useless

After about 3-4 weeks going between Google, and Huawei I FINALLY got Huawei to "repair" (possible replaced) mine, it is on the truck today for delivery so we'll see what they did.

idbl_fanatic said:
After about 3-4 weeks going between Google, and Huawei I FINALLY got Huawei to "repair" (possible replaced) mine, it is on the truck today for delivery so we'll see what they did.
Click to expand...
Click to collapse
You most likely just got a new or very clean refurbished one. As someone who has went through through the RMA 4 times, I can say that with confidence

I'd say we are **** out of luck with Huawei unless they want to send us the mate 10, im all for it heh

vladniko said:
You most likely just got a new or very clean refurbished one. As someone who has went through through the RMA 4 times, I can say that with confidence
Click to expand...
Click to collapse
AAAAND on course, Huawei didn't put my suite number on the f-n package!!

lucky_strike33 said:
Has anyone successfully get Huawei to replace the defective 6p or just offering a repair for $160?? Let me know if anyone has gotten google to replace it with the pixel phones.
Click to expand...
Click to collapse
Hwuwaei replaced mine for free with the 1yr time Frame

vladniko said:
You most likely just got a new or very clean refurbished one. As someone who has went through through the RMA 4 times, I can say that with confidence
Click to expand...
Click to collapse
Well it looks brand new, different IMEI number, and it came with 8.0.0 Aug build, I just updated to Sept, and then Oct.
**UPDATE**
Well, when I got home and started to set things up, the fingerprint sensor doesn't work, factory reset 2-3 times, and still nothing..................waiting for another shipping label

hey all, Im thinkin about buying a 6p off craigslist, its listed for $350, do you think I should stay away?

Andromendous said:
hey all, Im thinkin about buying a 6p off craigslist, its listed for $350, do you think I should stay away?
Click to expand...
Click to collapse
Stay Away! It can die the next day.
Mine got into bootloop 3 days ago..
I was able to disable the big cluster but its not worth the hassle

I have never had worse customer service than I did with Huawei. Horrible, horrible company