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took my sim out of my note 3 and lte is beautiful,put sim in nexus 6p cannot get lte,confirmed sim is working with lte just put it back in note 3, and lte is fine,,is there a special APN you guys are using,,help please,,steve
mongonexus said:
took my sim out of my note 3 and lte is beautiful,put sim in nexus 6p cannot get lte,confirmed sim is working with lte just put it back in note 3, and lte is fine,,is there a special APN you guys are using,,help please,,steve
Click to expand...
Click to collapse
Have you attempted restoring apn setting to defaults and rebooting?
Pecata said:
Have you attempted restoring apn setting to defaults and rebooting?
Click to expand...
Click to collapse
gonna try that now
Pecata said:
Have you attempted restoring apn setting to defaults and rebooting?
Click to expand...
Click to collapse
which apn are you using ???
mongonexus said:
which apn are you using ???
Click to expand...
Click to collapse
I am on T-mobile, but I had the same issue with my Nexus 6...If I go to the apn settings, click on the menu button at the top right and click reset to default-wait for the confirmation that settings have been restored and reboot the device. Also under Preferred network type do you have LTE selected?
Pecata said:
I am on T-mobile, but I had the same issue with my Nexus 6...If I go to the apn settings, click on the menu button at the top right and click reset to default-wait for the confirmation that settings have been restored and reboot the device. Also under Preferred network type do you have LTE selected?
Click to expand...
Click to collapse
yes lte in settings is selected,,but when you do *#*#4636#*#* it wont lock on to the lte setting in scroll down list
mongonexus said:
yes lte in settings is selected,,but when you do *#*#4636#*#* it wont lock on to the lte setting in scroll down list
Click to expand...
Click to collapse
I wouldn't mess with those settings...what does the signal icon say? H or LTE?
When you go to Settings->About Phone->Status-> Sim Status what does it say under cellular network type?
it says HSPA at this time
it says H in the status bar
Yeah, that's 4G...did you change any settings in the *#*#4636#*#* menu?
I have no idea why the lte won't work...this makes no sense...
Pecata said:
Yeah, that's 4G...did you change any settings in the *#*#4636#*#* menu?
I have no idea why the lte won't work...this makes no sense...
Click to expand...
Click to collapse
no it was on gsm auto and wont allow me to put on lte,gsm
mongonexus said:
no it was on gsm auto and wont allow me to put on lte,gsm
Click to expand...
Click to collapse
This is very strange....have you tried under Preferred network, switching to 3G and then going back to LTE?
Other than that I am out of ideas...sorry I hope someone else can help
Pecata said:
This is very strange....have you tried under Preferred network, switching to 3G and then going back to LTE?
Other than that I am out of ideas...sorry I hope someone else can help
Click to expand...
Click to collapse
tried that now same thing H, and no lte
had my kid take the sim out of his 6 plus on att,,boom lte fired rite up,maybe a 2 yr old sim needs replacing ??
I'm seeing the same issue. After boot, the phone is stuck on HSPA. Toggle airplane mode, then the 6p connects to LTE.
I know T-Mo folks have similar issues. For T-Mo, I read about toggling the "Advanced LTE" setting and rebooting resolves the issue.
I would like to find a better solution than toggle airplane mode with ATT.
I called att. I had the same issue last year with my moto x pure. They had refresh their system and reenter the imei number and change my device. I rebooted and it works now. You can chat online if you want. The apn settings should auto plug in when you boot the phone with whatever carriers sim card.
Thanks for this thread. I was noticing it stuck on H all day. Brand new sim, just got it yesterday for this phone from AT&T...
Just glad to know about airplane mode toggle trick, it works great.
Tried resetting APN's, but didn't help.
I'll call AT&T soon and see if they can fix it permanently on their side ?
Sent from my Nexus 6P using Tapatalk
For those on AT&T, who *never* sees LTE, even after airplane mode toggle, will need to contact the carrier and have them provision the line for LTE. The easiest way to do this is to put the SIM into an AT&T-branded LTE phone. This way, the system will "see" that you're using an LTE phone and by the time you call, the agent can simply make the needed provision. You can put the SIM back into the 6p thereafter and LTE will stick, even if AT&T's system does not recognize the IMEI.
*However*, if the airplane mode toggle works to connect to LTE or you have ever seen LTE on your 6p in the past, this is then likely NOT a carrier problem. See this thread. What @slaydog and many others are experiencing is caused by a ROM/radio bug. It is intermittent. There is currently no fix for it and a bug report has been filed with Google. We are hoping that the next patch release fixes the problem.
I ordered my nano SIM from AT&T before I received my 6P. The rep had to look up the SKU of the SIM that works for the 6P so that the correct one was shipped. I had LTE service the moment the phone powered up. I would have AT&T send you a new replacement for the two year old SIM, and make sure you let them kmow that it is for a Huawei Nexus 6P.
stevemw said:
I ordered my nano SIM from AT&T before I received my 6P. The rep had to look up the SKU of the SIM that works for the 6P so that the correct one was shipped. I had LTE service the moment the phone powered up. I would have AT&T send you a new replacement for the two year old SIM, and make sure you let them kmow that it is for a Huawei Nexus 6P.
Click to expand...
Click to collapse
I will try that.
In the meantime, I have set up Tasker to toggle airplane mode at boot. It works fine for now...
Sent from my Nexus 6P using Tapatalk
Hi everyone please I need help
I buy nexus 6p form USA , and I am bring it at Saudi Arabia
After 2 weeks with a good mobile am surprised my phone can't call and receive calls
I tried to change preferred network to 2G or 3G but
I can't and I tried by *#*#4636#*#* still can't, only used lte and mobile data ,
I tried 3 sim card with different companies at my country
and the problem it's still
Please help me pleeeaaase
Hello please answer me
Tried calling the carriers for assistance?
Sent from a 128th Legion Stormtrooper 6P
Ferasmn said:
Hi everyone please I need help
I buy nexus 6p form USA , and I am bring it at Saudi Arabia
After 2 weeks with a good mobile am surprised my phone can't call and receive calls
I tried to change preferred network to 2G or 3G but
I can't and I tried by *#*#4636#*#* still can't, only used lte and mobile data ,
I tried 3 sim card with different companies at my country
and the problem it's still
Please help me pleeeaaase
Click to expand...
Click to collapse
Is your phone reading your sim card.. Did the network come up on the screen?
Yes it's reading a sim card , and I call carrier assistance
Please help me
Ferasmn said:
Please help me
Click to expand...
Click to collapse
Are you rooted?
Did you reboot your phone?
Did you do a factory reset?
Sent from my Nexus 6P using Tapatalk
Are you rooted? No
Did you reboot your phone? Yes
Did you do a factory reset? Yes
You said data works but calls don't?
Sent from a 128th Legion Stormtrooper 6P
Ferasmn said:
Are you rooted? No
Did you reboot your phone? Yes
Did you do a factory reset? Yes
Click to expand...
Click to collapse
did you reflash the Stock Rom?
You should give it a try if you didnt.(does not void warranty)
Contact google, they will probably send you a replacement if you dont want to mess with it that much.
Yes,data works but calls don't
I'm going to suggest a longshot here. It seems that you've gotten some good suggestions so far, so I want to throw this idea out there.
Have you "provisioned" your phone lately & updated the PRL? Meaning, have you told the phone to connect to your cellular carrier, then the carrier then tells your phone what services you are paying for & are supposed to have & what cellular towers you can use? Doing just this usually fixes all sorts of problems.
Go to Settings (the little gear icon), then More (in the Wireless & Networks). Cellular Networks, Carrier Settings. Tap on Update device config. Let it talk to the network. Tap on OK. After that, Update the PRL. Let it do it's thing. Tap on OK.
No reboot is necessary. It should be making calls, receiving calls & data should all be working.
Also, I keep the Preferred network type to global, although my carrier is CDMA & I'm in the US.
Hi dear , can't find carrier setting , I am search in the all my phone can't find it
Ctrl_Alt_Del said:
I'm going to suggest a longshot here. It seems that you've gotten some good suggestions so far, so I want to throw this idea out there.
Have you "provisioned" your phone lately & updated the PRL? Meaning, have you told the phone to connect to your cellular carrier, then the carrier then tells your phone what services you are paying for & are supposed to have & what cellular towers you can use? Doing just this usually fixes all sorts of problems.
Go to Settings (the little gear icon), then More (in the Wireless & Networks). Cellular Networks, Carrier Settings. Tap on Update device config. Let it talk to the network. Tap on OK. After that, Update the PRL. Let it do it's thing. Tap on OK.
No reboot is necessary. It should be making calls, receiving calls & data should all be working.
Also, I keep the Preferred network type to global, although my carrier is CDMA & I'm in the US.
Click to expand...
Click to collapse
Hi dear , can't find carrier setting , I am search in the all my phone can't find it
Please help me brothers..!
Ferasmn said:
Please help me brothers..!
Click to expand...
Click to collapse
Last time something like that happened to me was, when my old iPhone 6 had a blacklisted IMEI number. I could use all my data with the phone but not text or call anyone. Can you text people through SMS?
Yes I can text
Dears any solution s
Ferasmn said:
Dears any solution s
Click to expand...
Click to collapse
Really don't know either then. You said that you tried to change your preferred Network from LTE to 2g/3g but you can't? Are you always connected to LTE then? As far as i know you can't call on LTE.
my phone is also can not call and receive calls,text and 4G are still useful.It just stay in 4g and can not change to 2/3g.Hope someone can help us.
Greetings fellow telephony addicts - purchased a Boost Mobile Moto E w/5.1 (xt1526) because of apparent ease of ul'ing bl and rooting. True enough --
However since then I've been trying to get the device to allow use of a GSM SIM (USA/att.) Recently did it on a vzw (xt1528) no problem following instructions found here bit the xt1526 has beaten me senseless, going so far as to install cm13 in a totally illogical move. It works beautifuly, if you don't need calls or mms. Searched the crap out of the E forums with a couple of tips that did not pan out.
Anyone give me any hints /tips or even a nay as in "you dummy you can't to that!"
TIA,
Littlalex
littlalex said:
Greetings fellow telephony addicts - purchased a Boost Mobile Moto E w/5.1 (xt1526) because of apparent ease of ul'ing bl and rooting. True enough --
However since then I've been trying to get the device to allow use of a GSM SIM (USA/att.) Recently did it on a vzw (xt1528) no problem following instructions found here bit the xt1526 has beaten me senseless, going so far as to install cm13 in a totally illogical move. It works beautifuly, if you don't need calls or mms. Searched the crap out of the E forums with a couple of tips that did not pan out.
Anyone give me any hints /tips or even a nay as in "you dummy you can't to that!"
TIA,
Littlalex
Click to expand...
Click to collapse
Boost / sprint xt1526 are locked so that us domestic GSM Sims are not recognized. To my knowledge, no one here has yet gotten around this. I switched from a sprint branded one to a USCellular, which is fully SIM unlocked out of the box, bootloader unlockable, and supports att LTE. Using it right now with my postpaid ATT SIM
Sent from my XT1526 using Tapatalk
Thanks - That puts an end to the quest, no harm no foul -- On to the next phone!
Littlalex
dandrumheller said:
Boost / sprint xt1526 are locked so that us domestic GSM Sims are not recognized. To my knowledge, no one here has yet gotten around this. I switched from a sprint branded one to a USCellular, which is fully SIM unlocked out of the box, bootloader unlockable, and supports att LTE. Using it right now with my postpaid ATT SIM
Sent from my XT1526 using Tapatalk
Click to expand...
Click to collapse
Only thing I can think of is to flash the RADIO from a variant that isn't SIM locked and seeing if that works. It's a risky experiment tho... it could definitely brick the device in terms of ever being able to connect to a cell tower again.
Closest match is the USC 5.1 stock ROM's radio, which has the same model number XT1526, and is CDMA compatible, but that phone is also known to work on domestic GSM networks.
Double Thanks - Phone is useless to me as is so it's worth a go. Will report the results here.
Littlalex
PresidentMcCain said:
Only thing I can think of is to flash the RADIO from a variant that isn't SIM locked and seeing if that works. It's a risky experiment tho... it could definitely brick the device in terms of ever being able to connect to a cell tower again.
Closest match is the USC 5.1 stock ROM's radio, which has the same model number XT1526, and is CDMA compatible, but that phone is also known to work on domestic GSM networks.
Click to expand...
Click to collapse
littlalex said:
Double Thanks - Phone is useless to me as is so it's worth a go. Will report the results here.
Littlalex
Click to expand...
Click to collapse
Thanks for trying. I hope it works!
littlalex said:
Double Thanks - Phone is useless to me as is so it's worth a go. Will report the results here.
Littlalex
Click to expand...
Click to collapse
Good luck! There was some discussion, in the CDMA development subforum iirc, about this a couple months ago.
Sent from my XT1526 using Tapatalk
I fell in the same trap, but you can still make the phone useful if you sign up for freedom pop or ringplus, i plan on keeping the phone as a backup and getting the N5X next week.
mykenyc said:
I fell in the same trap, but you can still make the phone useful if you sign up for freedom pop or ringplus, i plan on keeping the phone as a backup and getting the N5X next week.
Click to expand...
Click to collapse
Yeah, I've got ring plus on mine with the totally free plan. Nice to have a CDMA emergency phone when my primary carrier is GSM.
Sent from my XT1526 using Tapatalk
Weird - I installed the complete USC 5.1 stock ROM - Everything seems to work fine, but the system version and the broadband version coming up as Sprint. US cellular is not a Sprint MVNO I don't think, but it seems to be kind of a hybrid in terms of networks? No option for switching the network to GSM/LTE in the settings that I can find.
Not sure what I'm going to try next...
Littlalex
PresidentMcCain said:
Only thing I can think of is to flash the RADIO from a variant that isn't SIM locked and seeing if that works. It's a risky experiment tho... it could definitely brick the device in terms of ever being able to connect to a cell tower again.
Closest match is the USC 5.1 stock ROM's radio, which has the same model number XT1526, and is CDMA compatible, but that phone is also known to work on domestic GSM networks.
Click to expand...
Click to collapse
littlalex said:
Weird - I installed the complete USC 5.1 stock ROM - Everything seems to work fine, but the system version and the broadband version coming up as Sprint. US cellular is not a Sprint MVNO I don't think, but it seems to be kind of a hybrid in terms of networks? No option for switching the network to GSM/LTE in the settings that I can find.
Not sure what I'm going to try next...
Littlalex
Click to expand...
Click to collapse
Did you flash the Radio/Modem too? If not, that's why the baseband comes up as Sprint.
Dial *#*#4636#*#*, phone info, change "CDMA/LTE" to "LTE/GSM/CDMA auto (PRL)". If you can't do that, follow the 5.1 instructions here: http://forum.xda-developers.com/moto-e-2015/general/how-to-verizon-moto-e-2015-gsm-network-t3098953 (change the 9 to a 10 for LTE/GSM/CDMA)
This will allow you to change the phone to LTE/GSM/CDMA mode.
Isn't the NON-HLOS.bin file the modem file? I did the keyboard commands and got the phone info and was able to change it but it didn't change anything, live or after a reboot - same thing. did the adb shell commands and the same
thing, cellular network settings grayed out. I put back the sprint SIM that came with the kit and it was fine and the network settings are available...hmmmm.
I greatly appreciate the suggestions. I'm gonna leave the battlefield and get dinner or my wife will call me mean geeky names
PresidentMcCain said:
Did you flash the Radio/Modem too? If not, that's why the baseband comes up as Sprint.
Dial *#*#4636#*#*, phone info, change "CDMA/LTE" to "LTE/GSM/CDMA auto (PRL)". If you can't do that, follow the 5.1 instructions here: http://forum.xda-developers.com/moto-e-2015/general/how-to-verizon-moto-e-2015-gsm-network-t3098953 (change the 9 to a 10 for LTE/GSM/CDMA)
This will allow you to change the phone to LTE/GSM/CDMA mode.
Click to expand...
Click to collapse
Putting this thread to rest
Spent the last couple of days flashing the E with rom after rom, particularly of GSM phones, ATT, TM, etc and their respective radio files. And not to my surprise the phone works fine with every one of then regardless of model XTxxxx anything, phone runs flawless, except for the network of course, which always remains Sprint.
I have to conclude, unless someone can prove otherwise, that the phone network part is either embedded in the chipset as hardware or a combination of hardware and software, or the modem files are somehow protected from being overwritten.
Was interesting and educational.
Thanks to those who gave ideas or suggestions, especially you Mr. President
Littlalex
littlalex said:
Weird - I installed the complete USC 5.1 stock ROM - Everything seems to work fine, but the system version and the broadband version coming up as Sprint. US cellular is not a Sprint MVNO I don't think, but it seems to be kind of a hybrid in terms of networks? No option for switching the network to GSM/LTE in the settings that I can find.
Not sure what I'm going to try next...
Littlalex
Click to expand...
Click to collapse
dandrumheller said:
Boost / sprint xt1526 are locked so that us domestic GSM Sims are not recognized. To my knowledge, no one here has yet gotten around this. I switched from a sprint branded one to a USCellular, which is fully SIM unlocked out of the box, bootloader unlockable, and supports att LTE. Using it right now with my postpaid ATT SIM
Sent from my XT1526 using Tapatalk
Click to expand...
Click to collapse
PresidentMcCain said:
Did you flash the Radio/Modem too? If not, that's why the baseband comes up as Sprint.
Dial *#*#4636#*#*, phone info, change "CDMA/LTE" to "LTE/GSM/CDMA auto (PRL)". If you can't do that, follow the 5.1 instructions here: http://forum.xda-developers.com/moto-e-2015/general/how-to-verizon-moto-e-2015-gsm-network-t3098953 (change the 9 to a 10 for LTE/GSM/CDMA)
This will allow you to change the phone to LTE/GSM/CDMA mode.
Click to expand...
Click to collapse
Ok –*question. If I put Cyanogenmod 13 (Lollipop) onto the Moto E 1526 (U.S. Cellular version) –*will GSM work on it? I need to buy my grandma a GSM phone who doesn't live in the States & I want the GSM card to be easy plug in play for her.
I know that the U.S. Cellular version is the best because it is unlocked for GSM as well, but I believe XT1526's default radio is CDMA.
Maybe I should get a GSM sim card here in the States and switch it to GSM on CM13 (if this is possible) –*that way all my grandmother has to do is put the sim card in without any hassle.
theshiz89 said:
Ok –*question. If I put Cyanogenmod 13 (Lollipop) onto the Moto E 1526 (U.S. Cellular version) –*will GSM work on it? I need to buy my grandma a GSM phone who doesn't live in the States & I want the GSM card to be easy plug in play for her.
I know that the U.S. Cellular version is the best because it is unlocked for GSM as well, but I believe XT1526's default radio is CDMA.
Maybe I should get a GSM sim card here in the States and switch it to GSM on CM13 (if this is possible) –*that way all my grandmother has to do is put the sim card in without any hassle.
Click to expand...
Click to collapse
The device does do funky things with the radio on first boot on a new rom. I've run several CM based marshmallow roms. There's no real issue, but you need to go through the non-adb method (using the network app) to get GSM working on every new clean flash. Typically this means pulling the GSM SIM before initial boot (when I don't, the radio keeps cycling through modes making initial setup very difficult), do setup on Wi-Fi, turn off radio, insert SIM, then do the process.
I definitely would not give the device to a non tech savvy person before doing this on a clean flash. Once it's done, you can remove and reinsert Sims without issue.
Sent from my XT1526 using Tapatalk
dandrumheller said:
you need to go through the non-adb method (using the network app) to get GSM working on every new clean flash. Typically this means pulling the GSM SIM before initial boot (when I don't, the radio keeps cycling through modes making initial setup very difficult), do setup on Wi-Fi, turn off radio, insert SIM, then do the process.
I definitely would not give the device to a non tech savvy person before doing this on a clean flash. Once it's done, you can remove and reinsert Sims without issue.
Sent from my XT1526 using Tapatalk
Click to expand...
Click to collapse
Thanks for the info and advice. Much appreciated.
Btw, when you say turn off radio –*you mean by using network app right? And you'r ereferring to these instructions from: http://forum.xda-developers.com/moto-e-2015/general/help-confirm-5-1-how-to-verizon-moto-e-t3264258 ?: "Switch Sims
switch to settings -> cellular networks
Pull down notifications-> Airplane mode ON
Network App -> GSM / LTE (close app)
switch to settings
verify 4g (I always click on it, still shows CDMA)
NEtwrok app -> Turn on Radio
Settings -> click on CDMA -> Select 4G
Airplane Mode OFF"
theshiz89 said:
Thanks for the info and advice. Much appreciated.
Btw, when you say turn off radio –*you mean by using network app right? And you'r ereferring to these instructions from: http://forum.xda-developers.com/moto-e-2015/general/help-confirm-5-1-how-to-verizon-moto-e-t3264258 ?: "Switch Sims
switch to settings -> cellular networks
Pull down notifications-> Airplane mode ON
Network App -> GSM / LTE (close app)
switch to settings
verify 4g (I always click on it, still shows CDMA)
NEtwrok app -> Turn on Radio
Settings -> click on CDMA -> Select 4G
Airplane Mode OFF"
Click to expand...
Click to collapse
Yep, you got it. Actually, I don't think it's too picky about the order of operations as described in that thread - I've done this many times without referring to the thread so have likely done it "wrong" at times, and it still works. Basically, radio off (either via airplane mode or network app), switch modes, radio back on.
Just don't clean flash a rom without either access to Wi-Fi, or a locally installable copy of the network app.
Sent from my XT1526 using Tapatalk
Hey .. i am in Karachi Pakistan ...
i have seen this phone workingperfectly with gsm network until someone makes a factory Data reset ..
still not found out the solution ..
the devices arrived from china in working condition ..
FYI - US Cellular was bought out by sprint last year, so they are now a sprint mvno.
Did you try flashing the stock 6.0 ROM?
So I am on Us Cellular right now I have data and can text but can't make phone calls. I have searched the forums and tried almost everything I could find. To cover a few things that I have tried is flashing just the radio img and flashing stock 6.0.0 also tried chroma and pure nexus I tried 4636 and changing bands still don't work. So I had at&t and worked fine on gsm but in my area at&t service is not great so a lot of dead zones. My wife has Verizon I used her sim card and I could text and use data but no calling with Verizon I called out and would do nothing till it hung up 30 seconds later and with us cellular it just gives me the message no cellular network the same message you get when you have no service but I have full bars and LTE great data just no calling. Any help would be greatly appreciated. Also I have tried relocking the bootloader and unrooted my phone. Thank you for any help
Nreed said:
So I am on Us Cellular right now I have data and can text but can't make phone calls. I have searched the forums and tried almost everything I could find. To cover a few things that I have tried is flashing just the radio img and flashing stock 6.0.0 also tried chroma and pure nexus I tried 4636 and changing bands still don't work. So I had at&t and worked fine on gsm but in my area at&t service is not great so a lot of dead zones. My wife has Verizon I used her sim card and I could text and use data but no calling with Verizon I called out and would do nothing till it hung up 30 seconds later and with us cellular it just gives me the message no cellular network the same message you get when you have no service but I have full bars and LTE great data just no calling. Any help would be greatly appreciated. Also I have tried relocking the bootloader and unrooted my phone. Thank you for any help
Click to expand...
Click to collapse
US Cellular appears to be a CDMA service, you will need to ensure you have it set to allow CDMA from the service menu by dialing *#*#4634#*#* and also confirm that your APN matches what the provider gives.
Thank you for your help I got it fixed what it was was the son that was pre loaded were wrong I found a site that had the apn for the nexus 6p and I made a new one and used that info in the apn thank you again and all that flashing when it was my apn the whole time lol. Thanks again
Hi, ive been an owner of an HTC bolt for a while now. Recently my island was hit by the famous Hurricane Irma (Puerto Rico, USA Territory). And ever since my mobile data dont want to connect.
Details about the phone:
HTC Bolt (Sprint but is GSM Unlocked and have been using it with H2O Company. Uses At&t Towers.)
Phone is bootloader unlocked and rooted but stock software i believe is the march latest update (1.32.651.6)
The phone was working excellent by that day. Now i had to switch to my spare phone HTC M9 and mobile data works fine here.
Rightnow i still dont have electricity at home. But i was wondering if any of you guys have had this same issue or maybe know why this could happen.
Ive tried resetting network settings, checked the APN multiple times. And no luck. Also i have access to the DM menu where i can see all the network settings when i input the MSL code. But everything seems fine.
Maybe running an RUU on it can fix the problem...
Thanks in advance for any help you can give me.
Willing to bet it is more of a provider issue. Give it some time for them to fix the infrastructure
Sent from my 2PYB2 using Tapatalk
jayshocka said:
Willing to bet it is more of a provider issue. Give it some time for them to fix the infrastructure
Sent from my 2PYB2 using Tapatalk
Click to expand...
Click to collapse
Thanks for the reply!
I thought of that but in that case my M9 shouldn't be working either. And its perfectly working. Don't know maybe is the LTE band it is trying to connect is bad or something. Because on the M9(Factory Unlocked version) the data is working but not as fast as always.
Oh yeah not really sure sorry.
Sent from my 2PYB2 using Tapatalk
this thing is driving me crazy. I'm on the line to Customer Service to see if they can find the issue.
But me guessing, does the radio image installed on the phone has anything to do with that? Does that file or part of the ROM could get scrambled and cause this kind of issue??
Update:
They have reset the account, but they say is the phone thats giving me the issue, since the SIM card shows successful connection on another phone. I will try to run the RUU on this and see...
Ok so apparently the issue is on the network. I just tried my sister SIM card from T-Mobile and the phone connects perfectly to internet. So apparently the issue is maybe a technical problem on the network band the carrier is transmitting. And that band isn't available or not accepted on the Bolt cuz is a Sprint variant.
Don't know 100% sure but apparently that's the issue. I checked on the M9 what bands are the phone connecting and according to LTE Discovery App the phone is connecting to band 17 or band 4.
BTW
Is there a way to edit network bands on a phone?