Can't Make Phone Calls - Nexus 6P Q&A, Help & Troubleshooting

So I am on Us Cellular right now I have data and can text but can't make phone calls. I have searched the forums and tried almost everything I could find. To cover a few things that I have tried is flashing just the radio img and flashing stock 6.0.0 also tried chroma and pure nexus I tried 4636 and changing bands still don't work. So I had at&t and worked fine on gsm but in my area at&t service is not great so a lot of dead zones. My wife has Verizon I used her sim card and I could text and use data but no calling with Verizon I called out and would do nothing till it hung up 30 seconds later and with us cellular it just gives me the message no cellular network the same message you get when you have no service but I have full bars and LTE great data just no calling. Any help would be greatly appreciated. Also I have tried relocking the bootloader and unrooted my phone. Thank you for any help

Nreed said:
So I am on Us Cellular right now I have data and can text but can't make phone calls. I have searched the forums and tried almost everything I could find. To cover a few things that I have tried is flashing just the radio img and flashing stock 6.0.0 also tried chroma and pure nexus I tried 4636 and changing bands still don't work. So I had at&t and worked fine on gsm but in my area at&t service is not great so a lot of dead zones. My wife has Verizon I used her sim card and I could text and use data but no calling with Verizon I called out and would do nothing till it hung up 30 seconds later and with us cellular it just gives me the message no cellular network the same message you get when you have no service but I have full bars and LTE great data just no calling. Any help would be greatly appreciated. Also I have tried relocking the bootloader and unrooted my phone. Thank you for any help
Click to expand...
Click to collapse
US Cellular appears to be a CDMA service, you will need to ensure you have it set to allow CDMA from the service menu by dialing *#*#4634#*#* and also confirm that your APN matches what the provider gives.

Thank you for your help I got it fixed what it was was the son that was pre loaded were wrong I found a site that had the apn for the nexus 6p and I made a new one and used that info in the apn thank you again and all that flashing when it was my apn the whole time lol. Thanks again

Related

[q] please helpl verizon note 3 going onto tmobile

hello I would really appreciate some help. I have scoured the interweb.....looked everywhere been to tmobile twice. called Verizon. called tmobile. im lost. I have tmobile sim...Verizon note 3 with a good esn checke 10 times 990004445758596.....bottom line is I cant get anything no signal bars my sim is good. things I have tried.
sim is good in friends phone.....friends sim dosnt work either.
I was using a note 2 from Verizon last week
I have tried multiple apn settings
I have tried gsm and global
I have reset the phone twice
I have tried towel root and chain fire unlock
I have tried calling the phone from friends phone
if I try to make a call no mobile network is found
under status on the phone my cell number shows up so it must be reading that off the sim
tried searching for network and att and tmobile do pop up under gsm tried connecting to both nothing. try again later
been to tmobile twice they no nothing more than I do.
called Verizon imei is good phone should be unlocked as are all of our 4glte phones are I was told.
also the prompt codes to bring up the menu for channel 4 I cant get any of them to work not any of them.
any help would be greatly appreciated I am currently out of work and need this phone going to survive basically. thank you in advance for any help or any of your time would be greatly appreciated.
You'd need to have it rooted and then make sure the APNs actually stick.
ok would towel root be good enough and shouldn't I get some signal bars for calls now?
not sure how I move my thread to another topic
Yeah Towel Root would work.
It shouldn't even need root for the unlock as Verizon note 3 are unlocked from factory.
All it needs is to be switched to gsm. Once it gets the carrier signal, switch back to global to get LTE. There must be another fault on your phone. Try to undo the region unlock...

Droid Ultra from Verizon to T-Mobile

Thought I'd post my experience on here just because I know a lot of us are switching over and I must have gone through fifteen different threads to figure out how to get my data, talk, and text working. To start off I bought a T-Mobile nano sim and just plugged it straight into my droid thinking it would all be gravy...nope. This is exactly what I had to do: First, go into your mobile network settings and change to LTE/UTMS/GSM. Second, change your (Select Network) to GSM only. Third, create an APN that is as follows: NAME;T-Mobile, APN; epc. tmobile. com, MMSC; ht tp:// mms . msg. eng. t-mobile . com/mms/wapenc . APN Type; default, mms, supl APN Protocol; ip4/ip6. LEave everything else alone. trust me this is the most reliable way to go about doing the switch over and the data is fast, plenty fast. The phone info . apk app does work but for the ultra its not needed so don't worry with it. HAPPY SAVINGS all you DROID LOVERS.
Thanks for the help. I have unlimited Verizon with my bootloader unlocked, but I have issues with good service here where I live and work with Verizon. T-mobile may be better, so I am considering trying it out soon. I am going to test TMO for 7 days with their free program and see. If it works, I may just follow these directions and use my Droid Maxx.
Jeff
How ur work on gsm? If I out mines on gsm internet won't work. Umts is the only way mines work. I get h+ but at times its slow. Worst playing games
P.s am on metro PCs same crap lol T-Mobile all my settings r from T-Mobile
Sent from my XT1080 using XDA Free mobile app
I picked up a Droid Maxx XT1080M (Not the ultra, but they seem so.. similar....) which was unlocked.
I popped a NanoSIM into it, rebooted, and it took a minute but the device figured out to auto switch to the GSM/UMTS/LTE side of the baseband. After that the only thing I needed to do was add the T-Mobile LTE APN.
I'd check your APN and make sure it's on fast.t-mobile.com. From what I've noticed is that when I boot it up, and WIFI is off, if I am to start browsing it goes from E (edge) to H (HSPA) to LTE in about ... 2-3 minutes of browsing/using data. Then it sticks on LTE. This is not always the case as I've rebooted a few times tonight without it bumping down to EDGE.
Getting 43mbps down and 33 mbps up on LTE, and 6down/2up on UMTS/HSPA. In Seattle... This device hits the sweet spots for T-Mobile LTE bands with 1700/2100. We'll miss out on their 1900 build-out, but should still have HSPA+ on those other bands anyway.
One odd message I get after every reboot is The SIM card is from an unknown source. does not seem to affect anything. Anyone know if this is normal? I've not seen this error before on other unlocked devices.
I am on metro, I don't have that issues at all. I pop in Sim, did a apn n wallah 4g LTE n every work fine took me a hot minute to figure out how to get LTE to work.
The Sim car error is Cuz its a Verizon fone. It doesn't effect the fone at all. Once we get root n we get to flash I know we won't c that no more.
Sent from my XT1080 using XDA Free mobile app
Sadly, my phone seems to have a borked radio.
What happened? So I popped in T-Mobile SIM card, and calling and texting is a charm. (Except for the Unknown SIM issue, of course.) I then found out that I was getting NO data after a factory reset. So then I looked to downgrade OS version, blah blah, flashed radio, did fastboot config carrier, so on and so forth. No joy. Sigh...
EDIT: Just realized I revived the topic...
mr_verystock said:
Sadly, my phone seems to have a borked radio.
What happened? So I popped in T-Mobile SIM card, and calling and texting is a charm. (Except for the Unknown SIM issue, of course.) I then found out that I was getting NO data after a factory reset. So then I looked to downgrade OS version, blah blah, flashed radio, did fastboot config carrier, so on and so forth. No joy. Sigh...
EDIT: Just realized I revived the topic...
Click to expand...
Click to collapse
Verizon has changed something in the system part of the most recent ROMs to prevent t-mobile use. I had the same issues. For some, I could bypass the block by removing some of the CDMA references in build.prop. For the most recent Verizon ROM, nothing I tried worked.
Luckily, I am unlocked. Moved originally to a ported Moto X ROM, and then to CM12, and everything works fine there.
That's odd, I'm on the latest build and have 0 issues with Tmobile.
I just plugged my T-Mobile nano sim in last night and used the instructions on this thread and a few others around the internet to get T-Mobile 4GLTE or HSPA+ to work. I can text, make calls, and I get all the Edge (shown as an "E") data i want, but It is way to slow to be useful. I have tried it on both my droid maxx phones (one 2013 - 32gb, and one 2014 - 16gb). Both are on latest system version 24.3.7. Any other advice to make data work decent? I can get NO 4G or HSPA+
Does tmo say you have wcdma or LTE access where you are.
I am having the same issues after FDR and data wouldn't work anymore. In my area I am LTE so the droid ultra that worked well in the last 4 months on T-Mobile, I think it is a software problem.
Yes it is software problem. If you can get your phone rooted and bootloader unlocked then reflash the rom it works perfectly. I get LTE on tmobile on the CM rom no problem.
I run LTE just fine.. All I needed to do was add T-Mobiles APN to my phone..
Sent from my XT1080
I also left it on "Global"
Sent from my XT1080

[Q] new to verizon galaxy S5

Just bought verizon galaxy S 5. Changed SIM to AT&T from straight talk. First of all was that a mistake? When ever i leave a wi-fi area the phone goes to emergency calls only. Email and text stops as well. Can't get voice mail to work anywhere
Would appreciate any help.
Thank you
Just a thought, go to settings /more networks and make sure you have the correct network checked
New to verizon galaxy s 5
The network was correct . Wondering if im in a bad area. My Iphone 4 works fine. Might be AT&T
jokey321 said:
Just bought verizon galaxy S 5. Changed SIM to AT&T from straight talk. First of all was that a mistake? When ever i leave a wi-fi area the phone goes to emergency calls only. Email and text stops as well. Can't get voice mail to work anywhere
Would appreciate any help.
Thank you
Click to expand...
Click to collapse
jokey321 said:
The network was correct . Wondering if im in a bad area. My Iphone 4 works fine. Might be AT&T
Click to expand...
Click to collapse
Wait... you put an AT&T sim in your phone? This is a Verizon forum. If I misunderstood, please tell me.
Just to be clear because you didn't state it in your post, you must unlock your phone prior to using a non-Verizon SIM. You can sometimes get these unlock codes from Verizon but you can also buy them online. I've used GSMLiberty.net with success before. After that, you should be able to pop in your SIM from the new carrier and begin using it right away. In some cases, you may need to manually add the correct APN for your carrier. Find these settings under Settings > More networks > Mobile networks > Access point names. Click the little plus icon in the top right and manually enter AT&T's APN information. You may need to Google that as I don't know AT&T's APN info.
I use my Verizon S5 on T-Mobile's networks with absolutely no issues, I assume it would be a similar experience for AT&T as well. For me, I put my T-Mobile SIM card in and could make calls and receive texts, but mobile data and MMS was not working properly until I manually added the correct APN information. After that, MMS, 4G LTE data and everything is working flawlessly.
You do not need an unlock code for a LTE Verizon phone. These phones are already unlocked. One must set the correct APN.
Do not buy an unlock code!
I have used my Verizon S5 with att and t-mobile.
Good luck.
Sent from my C6806_GPe using Tapatalk
thank you all
Thank you for your posts. Most of the phone works. When I leave a wi-fi area my phone goes to emergency calls only. When I go back to a wi-fi area the normal call service works again. I'm new to verizon and samsung. Wanted to use straight talk because i didn't feel like paying a fortune for service. I'll get it figured out some way.
Thank you again

Nexus 6P: Calling Issues — Cannot Make Calls, but Data/Texting Works (Verizon)

Hello,
I recently upgraded my Huawei Nexus 6P to 6.0.1 (dirty-flash, sideloaded).
I had trouble getting LTE to work at first (turning on/off Airplane Mode makes LTE work). I kept trying to change Field Test settings to make LTE work.
However, when I factory reset it the phone won't make or receive phone calls.
It sticks on "dialing..." and it just won't work. However, data and messaging work just fine.
I forgot to back up my EFS partition so it's partially my fault.
My IMEI number and MEID show correctly, however on the My Verizon website it shows a different MEID that's nothing close to the original one. The last 2 digits were different. Neither the MEID or IMEI were changed during the upgrade process, so it should have worked fine.
I recently called Verizon Tech Support about this and they said they'd change the MEID within 72 hours to 4 days. (I called Friday evening)
They kept having issues with the server rejecting the MEID and I checked, it's not blacklisted. They told me about a "wrong form" being filled out and ran some tests and nothing worked.
The phone MEID and Field Test menus showed properly though, just calling any other number (even Verizon's activation number) won't work.
I kept factory resetting, even downgraded to 6.0 (clean flash with recovery/radios, unrooting and all that), and LTE worked better, but STILL no phone calls!
Whenever I try to activate it on the website, it keeps telling me to contact their number. I'm not sure if I'll need a new SIM card because I've tried another SIM card and will also not make calls.
I'm not sure if calling has to do with the MEID or IMEI or anything else.
Do you have any tips/suggestions to fix this annoying issue?
Thank you,
Exec360
I've seen the issue going from Wireless to LTE and vice versa but I have no issue making or receiving calls. Texting and MMS work ok also. I went from 6.0 to 6.1 by doing a factory image flash. Now I'm Chroma and I'm curious if I would have this same issue on Stock so I will probably flash factory or a slim rom stock tonight. I'm on Verizon and had a nexus 6, I popped the sim in my 6p and it activated with no issue.
rsalas187 said:
I'm on Verizon and had a nexus 6, I popped the sim in my 6p and it activated with no issue.
Click to expand...
Click to collapse
Same here, except I popped out the SIM from my iPhone 5S.
Ironically, when I put the same SIM back into the 5S, calling and voicemail, in addition to data worked, even though the device was recently deactivated from Verizon.
I'd say the issue probably comes up from a corrupted IMEI/MEID or other identifier. (Not completely sure about this though — the IMEI/MEID was the same between popping in the SIM for the first time and after resetting...)
Verizon detected my device as a Huawei 1511 phone and thinks it's an old Samsung feature phone when I run it through support/help pages.
I have the exact same problem with my phone and I don't know what to do.
update: I just flashed the efs backup file and it worked again.
I forgot to back up my EFS partition and I had 2 chances to do so...
My IMEI, MEID and SIM ID show perfectly in the About section, even when factory reset and bootloader locked, but calls still don't work, very odd.
I used Wugfresh and just about every IMEI recovery tool I could find (EFS Professional) but it keeps giving me errors such as "Access Denied..." with BusyBox installed.
Still no email or response from Verizon techs tonight, expecting one tomorrow.
If not, I'll have to RMA.
More specifically, I cannot find an EFS folder or a nv_data.bin file in any file explorer — Root Explorer, Solid Explorer, TWRP, etc.
Alright, I've actually figured out that the problem is NOT the EFS after I sent it in to Verizon.
My IMEI and MEID number and everything else were actually just fine.
It wasn't flashing or anything that ruined my phone... I recently called Verizon one night on my phone about LTE issues on 6.0.1 and after that, the calls just stopped.
In fact, the problem IS on their end.
They gave me a new SIM card and it didn't work. They realized the phone was new on the network and that would cause incompatibility issues.
Now I have to ship my phone to their IT department which takes about 2 weeks.
If that is your case:
Verizon guide to getting your calling back:
First, I'd try flashing an old EFS backup when your phone was working. If that doesn't work, call their support number (1-800-922-0204) and select the tech support option or say it if it asks.
Give them your SIM card number to try activating the phone. If that doesn't work, you can still send in your phone — just ask them and a phone kit will ship.
Sending it in to the IT department will take around 1-2 weeks, so you should definitely have a backup phone or communication device on hand (you can also just use Google Voice from a PC which is a great temporary solution).
I'll say, BIG props to Verizon for giving us very good support.
Exec360 said:
Alright, I've actually figured out that the problem is NOT the EFS after I sent it in to Verizon.
My IMEI and MEID number and everything else were actually just fine.
It wasn't flashing or anything that ruined my phone... I recently called Verizon one night on my phone about LTE issues on 6.0.1 and after that, the calls just stopped.
In fact, the problem IS on their end.
They gave me a new SIM card and it didn't work. They realized the phone was new on the network and that would cause incompatibility issues.
Now I have to ship my phone to their IT department which takes about 2 weeks.
If that is your case:
Verizon guide to getting your calling back:
First, I'd try flashing an old EFS backup when your phone was working. If that doesn't work, call their support number (1-800-922-0204) and select the tech support option or say it if it asks.
Give them your SIM card number to try activating the phone. If that doesn't work, you can still send in your phone — just ask them and a phone kit will ship.
Sending it in to the IT department will take around 1-2 weeks, so you should definitely have a backup phone or communication device on hand (you can also just use Google Voice from a PC which is a great temporary solution).
I'll say, BIG props to Verizon for giving us very good support.
Click to expand...
Click to collapse
AN easier method is to use any Verizon phone with a microSIM and activate on their network.
Once the SIM is active, cut it down to a nanoSIM and put it into the Nexus 6P.
It just works. All this about sending your new phone to them for two weeks is crazy.
I pulled the SIM from my LG G3 and cut it. Up and running in minutes.
tech_head said:
AN easier method is to use any Verizon phone with a microSIM and activate on their network.
Once the SIM is active, cut it down to a nanoSIM and put it into the Nexus 6P.
It just works. All this about sending your new phone to them for two weeks is crazy.
I pulled the SIM from my LG G3 and cut it. Up and running in minutes.
Click to expand...
Click to collapse
Unfortunately, my other phone does not have a microSIM. NanoSIMs usually work with LTE connections.
Trimming a microSIM is dangerous and could actually damage your SIM card tray and your phone.
Thank you for the advice, but I should warn you taking that risk may actually damage or cause issues with the SIM card itself such as not being able to read its SIM card number.
EDIT:
After 5 days, 3 factory resets, and many flashes of the older radio, it has been SOLVED!!!!!
First, try disabling, reinstalling the factory version of Google Connectivity Services, then updating it in the Google Play Store.
Next, dial *#*#4636#*#* on your phone application to get to field test mode. This function will work no matter whether the phone is working or not — it's just an information screen.
Click the 3 dots and select "change radio band". Select Radio Band 6, NOT USA or Radio Band 7 — Verizon told me to try both of those and they are glitchy.
Source: "Attaching 2 screenshots. One with band 6 where calling works but data is 1x. Another with USA band where LTE data works but no calling. Looking closely it's set to emergency calls only." (http://forum.xda-developers.com/showpost.php?p=64149076&postcount=8)
Now my GSM service is working and calls work extremely well!
Glad it had nothing to do with EFS/IMEI numbers after all.
Make sure to set your APN to "VZWINTERNET" if it hasn't been set already.
I'm glad I can share this with XDADevelopers so that they can benefit from this information.
- Exec360
Exec360 said:
EDIT:
After 5 days, 3 factory resets, and many flashes of the older radio, it has been SOLVED!!!!!
First, try disabling, reinstalling the factory version of Google Connectivity Services, then updating it in the Google Play Store.
Next, dial *#*#4636#*#* on your phone application to get to field test mode. This function will work no matter whether the phone is working or not — it's just an information screen.
Click the 3 dots and select "change radio band". Select Radio Band 6, NOT USA or Radio Band 7 — Verizon told me to try both of those and they are glitchy.
Source: "Attaching 2 screenshots. One with band 6 where calling works but data is 1x. Another with USA band where LTE data works but no calling. Looking closely it's set to emergency calls only." (http://forum.xda-developers.com/showpost.php?p=64149076&postcount=8)
Now my GSM service is working and calls work extremely well!
Glad it had nothing to do with EFS/IMEI numbers after all.
Make sure to set your APN to "VZWINTERNET" if it hasn't been set already.
I'm glad I can share this with XDADevelopers so that they can benefit from this information.
- Exec360
Click to expand...
Click to collapse
I have the same issue with model h1511 and i bought the phone from Ebay but im living in Qatar .. i dunno what to do .. LTE data connection working fine .. sending and receiving sms is working ok .. only I can't make or receive calls. i'm not sure to whom I should report this issue
Exec360 said:
EDIT:
After 5 days, 3 factory resets, and many flashes of the older radio, it has been SOLVED!!!!!
First, try disabling, reinstalling the factory version of Google Connectivity Services, then updating it in the Google Play Store.
Next, dial *#*#4636#*#* on your phone application to get to field test mode. This function will work no matter whether the phone is working or not — it's just an information screen.
Click the 3 dots and select "change radio band". Select Radio Band 6, NOT USA or Radio Band 7 — Verizon told me to try both of those and they are glitchy.
Source: "Attaching 2 screenshots. One with band 6 where calling works but data is 1x. Another with USA band where LTE data works but no calling. Looking closely it's set to emergency calls only." (http://forum.xda-developers.com/showpost.php?p=64149076&postcount=8)
Now my GSM service is working and calls work extremely well!
Glad it had nothing to do with EFS/IMEI numbers after all.
Make sure to set your APN to "VZWINTERNET" if it hasn't been set already.
I'm glad I can share this with XDADevelopers so that they can benefit from this information.
- Exec360
Click to expand...
Click to collapse
Where was this thread yesterday when I needed it...lol I was messing with my radios and screwed my phone up. Please not this method may not work on a custom ROM I had to flash back to 6.0.0.
Exec360 said:
EDIT:
After 5 days, 3 factory resets, and many flashes of the older radio, it has been SOLVED!!!!!
First, try disabling, reinstalling the factory version of Google Connectivity Services, then updating it in the Google Play Store.
Next, dial *#*#4636#*#* on your phone application to get to field test mode. This function will work no matter whether the phone is working or not — it's just an information screen.
Click the 3 dots and select "change radio band". Select Radio Band 6, NOT USA or Radio Band 7 — Verizon told me to try both of those and they are glitchy.
Source: "Attaching 2 screenshots. One with band 6 where calling works but data is 1x. Another with USA band where LTE data works but no calling. Looking closely it's set to emergency calls only." (http://forum.xda-developers.com/showpost.php?p=64149076&postcount=8)
Now my GSM service is working and calls work extremely well!
Glad it had nothing to do with EFS/IMEI numbers after all.
Make sure to set your APN to "VZWINTERNET" if it hasn't been set already.
I'm glad I can share this with XDADevelopers so that they can benefit from this information.
- Exec360
Click to expand...
Click to collapse
I have the same issue but I live in Qatar. the thing is that my phone has the exact same issue urs. im glad you could solve it. Can you help me solve mine ??
mohawahba said:
I have the same issue but I live in Qatar. the thing is that my phone has the exact same issue urs. im glad you could solve it. Can you help me solve mine ??
Click to expand...
Click to collapse
In the US, all carriers are supported for Nexus 6P use. Since you live in Qatar, you may have a different carrier.
Here are a few other points or solutions for this issue:
If your carrier is not Verizon, does your carrier whitelist the Nexus 6P or only phones sold through them?
Do you get an IMEI number in the Settings application? (don't put it here for privacy reasons) If you don't, then your issue most likely has to do with accidentally deleting or modifying the EFS partition. Try restoring an EFS backup. ALWAYS back up your EFS before you install something else or root your phone — and keep it in a safe location! Alas, that was not the case for me.
Have you tried turning Roaming on inside your cellular network settings or have a specific roaming plan?
Do you get decent reception when making calls in Qatar? Where do you have this issue most, indoors or outdoors? You should get 1x at least.
Try the field test mode (*#*#4636#*#*) in the phone application. Go to "phone info".
If you see "GSM service: emergency calls only" on Verizon, the GSM band is not connected which makes phone calls. Switch to Band 6.
Otherwise, if you see the same thing for GPRS, try switching to another band. I'm not familiar with carriers except Verizon or other US carriers (AT&T, T-mobile, etc.)
I've emphasized this a lot, but try a factory reset. Lock the bootloader and remove your custom mods to the system. It may just work for you.
The case may be that the phone service does not work in Qatar, your reception is weak, or you have a specific phone plan. It may be your carrier not being compatible with certain bands, like GSM.
If that is the case, try calling their support and ask them for any possible solutions to the problem.
EDIT:
You also stated that you bought your 6P from Ebay. Many risks can come from buying used phones off of there rather than the official websites. It's likely that someone messed with the EFS and IMEI numbers.
It could be a stolen phone too... in those cases, it would be illegal (in some countries, not sure if in Qatar) to change the IMEI number unless you have an EFS backup. Sorry, you may just be out of luck. Try another solution like Google Voice or Skype (paid) for now until you get it fixed.
Thx bro
---------- Post added at 01:13 AM ---------- Previous post was at 01:10 AM ----------
Exec360 said:
In the US, all carriers are supported for Nexus 6P use. Since you live in Qatar, you may have a different carrier.
Here are a few other points or solutions for this issue:
If your carrier is not Verizon, does your carrier whitelist the Nexus 6P or only phones sold through them?
Do you get an IMEI number in the Settings application? (don't put it here for privacy reasons) If you don't, then your issue most likely has to do with accidentally deleting or modifying the EFS partition. Try restoring an EFS backup. ALWAYS back up your EFS before you install something else or root your phone — and keep it in a safe location! Alas, that was not the case for me.
Have you tried turning Roaming on inside your cellular network settings or have a specific roaming plan?
Do you get decent reception when making calls in Qatar? Where do you have this issue most, indoors or outdoors? You should get 1x at least.
Try the field test mode (*#*#4636#*#*) in the phone application. Go to "phone info".
If you see "GSM service: emergency calls only" on Verizon, the GSM band is not connected which makes phone calls. Switch to Band 6.
Otherwise, if you see the same thing for GPRS, try switching to another band. I'm not familiar with carriers except Verizon or other US carriers (AT&T, T-mobile, etc.)
I've emphasized this a lot, but try a factory reset. Lock the bootloader and remove your custom mods to the system. It may just work for you.
The case may be that the phone service does not work in Qatar, your reception is weak, or you have a specific phone plan. It may be your carrier not being compatible with certain bands, like GSM.
If that is the case, try calling their support and ask them for any possible solutions to the problem.
EDIT:
You also stated that you bought your 6P from Ebay. Many risks can come from buying used phones off of there rather than the official websites. It's likely that someone messed with the EFS and IMEI numbers.
It could be a stolen phone too... in those cases, it would be illegal (in some countries, not sure if in Qatar) to change the IMEI number unless you have an EFS backup. Sorry, you may just be out of luck. Try another solution like Google Voice or Skype (paid) for now until you get it fixed.
Click to expand...
Click to collapse
Here in qatar, i have one friend having the same fone from amazon and it is working fine. Here no CDMA plus texting and data are working. If the efs is corrupt or as u say screwed, it would work data and text? Band USA and 6 re ok with data and text.. Band 7 dead.
In general, it may corrupt the phone function but texts/data may work fine.
Most carrier connectivity issues usually come up from a corrupt EFS or the service not being activated on your plan.
http://forums.androidcentral.com/ask-question/423732-understanding-cwm-backups-efs-partition-etc.html
For you, it seems like Band 6 is the correct one. No CDMA — and GSM is working again. Good job
Another method to try:
Update the Preferred Roaming List (PRL) - dial *228 on the phone app or figure out your carrier's PRL update number
That might work, didn't affect my calls since I don't use roaming services.
By "Band 7 dead", do you mean that the service just won't connect? My issue came from messing with the bands to fix the LTE issue and messing up my phone.
Try to call your carrier's support — try getting a new SIM card or collect information about the Nexus 6P compatibility, if they don't have it on their website.
Was the phone working since you first used it? Have you rooted or done any system-level modifications to it? Also is your carrier Verizon, because I don't think they have strong roaming service in Qatar... I am in the USA right now using Band 6, working fine.
https://community.verizonwireless.com/thread/494218
When you dial, do you get "Dialing..." and just have to wait until it hangs up, or is there static, or a carrier message? Does your friend have the same carrier (Verizon) as you do?
Sorry I'm asking so many questions. I just can't quite identify your issue very well.
Exec360 said:
In general, it may corrupt the phone function but texts/data may work fine.
Most carrier connectivity issues usually come up from a corrupt EFS or the service not being activated on your plan.
http://forums.androidcentral.com/ask-question/423732-understanding-cwm-backups-efs-partition-etc.html
For you, it seems like Band 6 is the correct one. No CDMA — and GSM is working again. Good job
Another method to try:
Update the Preferred Roaming List (PRL) - dial *228 on the phone app or figure out your carrier's PRL update number
That might work, didn't affect my calls since I don't use roaming services.
By "Band 7 dead", do you mean that the service just won't connect? My issue came from messing with the bands to fix the LTE issue and messing up my phone.
Try to call your carrier's support — try getting a new SIM card or collect information about the Nexus 6P compatibility, if they don't have it on their website.
Was the phone working since you first used it? Have you rooted or done any system-level modifications to it? Also is your carrier Verizon, because I don't think they have strong roaming service in Qatar... I am in the USA right now using Band 6, working fine.
https://community.verizonwireless.com/thread/494218
When you dial, do you get "Dialing..." and just have to wait until it hangs up, or is there static, or a carrier message? Does your friend have the same carrier (Verizon) as you do?
Sorry I'm asking so many questions. I just can't quite identify your issue very well.
Click to expand...
Click to collapse
Thanks for exerting all kind of possible solutions . really appreciated ... I ll explain next everything ..
First of all I'm no verizon subscriber .. I just got the phone from ebay shipped to qatar .. that's all international buyer ..
well secondly, the service is activated. here is different than yours in activation process. Plus my sim card is working on all other devices, opo, op2, opx, mi redmi n2, moto g ...
I believe the problem remains in the piece I have now (nexus 6p) because im used to buy phones from the US and they work fine expect some missing LTE bands that does not really interfere with calling service.
If the EFS/IMEI is corrupt, will it register on the network normally? will data and text still work?
Band 7 dead means no text no data and surely no calls ... plus when I chose it, i always get called ended right after i press Dial a number
experience with other bands:
band USA: text and data working fine ... calls: when dialing, it keeps dialing until the network fails and returns again like reconnect (the bars disappear and return again) and when i hang up, it respond quickly and execute the action but on,
Band 6: text ok data ok , calls no .. but when dialing, it keeps dialing normally till it gives me (call ended ) and if I try to hang up after few seconds, it freezes the phone for like 10 seconds till it execute the action of hanging up ...
so the USA band is the most responsive band in terms of hanging up ..
when I dial *#4636 .... , and access phone information to change preferred network, it is usually set to LTE/CDMA/GSM (PRL) >> if i try to change it to LTE/GSM (PRL) because no CDMA here, it usually return to the default after restarting the phone .. it does not really change the network if, for example, I choose GSM only .. I still see LTE on the bar .. moreover, when i try to choose 2g from cellular networks from settings, it does not reflect and I still get LTE working .. weird ..
** in all cases, FYI, I always see the carrier name in the top left corner of the screen.
*228 does not work as Im not verizon .. plus any USSDs are not going through as it gives error "connection problem or invalid MMI code"
when I try to access caller ID, it gives error " network or SIM card error".
I tried to call the carrier but they could not do anything. I'm still expecting a call from their back office team who ( i assume ) has more experience
getting a new sim would not help because I have tried different active sims different numbers and I also tried the second carrier here in Qatar (vodafone) and the problem persist.
the fone never worked since i reached Qatar. It was not rooted. I only unlocked BL and flashed the first factory stock rom (fully including the radio), yet nothing
wait wait please don't lose hope
one friend here is also giving me ideas and solutions to get over my isssue, he suggested i flash chroma rom bcz it has more bands. I will flash it and give a feedback.
I really appreciate your efforts and also his efforts @Soulfly3
pardon me if I wrote too many things and for giving all my trials not in order
Thanks
Thanks everyone for helping me resolve my issue. biggest thanks goes to @@scoobysnack who helped me greatly to get over it.
Installing Chroma ROM solved the issue because basically it was a problem of bands. Chroma had more bands that work in Qatar. and I could return back to stock rom again without any problems ( but don't mess up with bands in phone information )
Thanks @Exec360 for offering me your great support >>>
I told you chroma would solve your problems. it has different bands to select and I figured the "AUS" bands would work.
Any advice for those of us operating on Verizon's extended network? I'm using my device on the Appalachian wireless network (with whom Verizon has a network sharing agreement as part of it's LTE in Rural America program), and I'm constantly getting the roaming indicator, even though I know I'm not roaming. I've never dealt with this on any other device, and I've used 4 different devices encompassing both Windows Phone and Android. If I switch the CDMA roaming indicator to "Home", the roaming indicator disappears and the usual LTE indicator appears, but I'm unable to make voice calls. If I switch the roaming indicator to "Automatic", I can make voice calls but the roaming indicator returns and the device tells me I'm roaming inside the test menu, even though Verizon tells me I'm not incurring roaming charges. If that's true, then the roaming indicator is just an annoyance, but it's there constantly (even when on WiFi) and for me it's a significant annoyance. Is there anything I can do, or is this just something I'm going to have to live with?

International S8 (SM-950FD) On Verizon

Hey guys,
I bought the G950FD on eBay so that I could root and tweak it the way I always have with my previous phones. I use total wireless which is on Verizon towers and have gotten the phone to connect just like it should, text, receive/make calls, and use data. To do this, I used the Flashable CSC Collection here to switch the CSC to VZW and it worked for a while, but after restarting I started to get some problems that I can't sort out.
1. Calls do not work anymore - I can't make or receive them at all. Dialing a number just says "Dialing" with some zeros below it, and calling my number goes right to voicemail.​2. Data cuts out sometimes and shows no signal. Recently, I tried to search for carriers and reconnect to Verizon but now I can't get a connection at all without restoring a backup.​3. Other observations: Using a signal info app, it seems like I only see band 1 and it is usually very slow. CDMA obviously doesn't work, so maybe that's why I can't register on the network anymore, but why did it work when I first booted up? I can't change the APN settings after switching to VZW CSC and also can't see an option for VoLTE, but that must be working right? Only some ROMs seem to work with the VZW CSC and allow me to connect to the cell towers. Changing the network mode does not do anything and just reverts back to 2G, which doesn't make sense because 2G shouldn't be possible. None of the codes that can be entered into the dialer to run the activities have worked or helped at all. When connected to WiFi, the no signal bar shows 4G connectivity and the signal bars reappear but I am still not connected.​
So, what can I try and does anyone have knowledge to share about cell towers, SIMs, registering on the network, or anything else relevant to my situation? I am completely stumped and would love any input that you guys could give me and future 950FD owners who might have this issue.
I'm looking forward to hearing what you guys know,
Joe
Only verizon phones work on verizon, you can't use a non-verizon phone on its network even if its supports its frequencies. Lte on your s8 is compatible with verizon's but after it worked for a bit they disabled your imei from their network, nothing you can do about it.
peachpuff said:
Only verizon phones work on verizon, you can't use a non-verizon phone on its network even if its supports its frequencies. Lte on your s8 is compatible with verizon's but after it worked for a bit they disabled your imei from their network, nothing you can do about it.
Click to expand...
Click to collapse
Thanks for the reply! I do not think they have blocked my IMEI because I just restored a backup and everything works again. I believe it has something to do with the settings on my phone or possibly a bug with Android/changing the CSC because changing the network settings cause crashes, disconnects, and other weird behavior.
peachpuff said:
Only verizon phones work on verizon, you can't use a non-verizon phone on its network even if its supports its frequencies. Lte on your s8 is compatible with verizon's but after it worked for a bit they disabled your imei from their network, nothing you can do about it.
Click to expand...
Click to collapse
Lol don't give misinformation, they don't do this, in fact I'm pretty sure forcing all users to have phones obtained through Verizon would be completely illegal for a Telco to do. VZW doesn't even know what type of phone you have unless you register it and even if you do they don't care.

Categories

Resources