Unread Email and other App notifications - Verizon Samsung Galaxy S7 Questions & Answers

Lately my unread email and Facebook Messenger and other app notifications are not updating. My email icon shows I have unread messages even though I don't. The only way to clear is to do a reboot. Is it possible that the battery optimization program is putting an app to sleep. If so what app would I look for?

I was having this problem with various apps for a while. The best way I found to get problem fixed is to uninstall the app if possible, then clear the cache. I've never had to deal with it on a system app but if your problem is with a system app clearing its data or disabling it and re-enabling it is the best way I can think of. That is of course unless your unless your rooted then you can back up the app, delete it, then reinstall it.

PwnedBySumo said:
I was having this problem with various apps for a while. The best way I found to get problem fixed is to uninstall the app if possible, then clear the cache. I've never had to deal with it on a system app but if your problem is with a system app clearing its data or disabling it and re-enabling it is the best way I can think of. That is of course unless your unless your rooted then you can back up the app, delete it, then reinstall it.
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Thanks for the input. I finally did a factory reset and turned off battery optimization for the apps and it seems to be working fine.

Related

Stock Gmail not pushing emails.....

I am having an issue with my stock Gmail app not pushing my new emails. It just started NOT happening all of a sudden. Any suggestions? Still on stock rom 2.1
Thanks
Are you using any task killers?
Sent from my SGH-T959 using XDA App
i am having the exact same issue, it started today. the only way i can get my emails pushed to my phone is if i go to the gmail app and then do a refresh. i have to do this everytime i want to read my gmail on my phone. and i do not run any task killers. i am running bionix fusion. i have rebooted my phone, battery and sim pulls and nothing is fixing it.
ditto
I'm having the same problem.
Running:
-Bionix Fusion 1.1
-Project Core v1
I flashed the JI2 modem yesterday again to see if it would help improve my battery life. I'm not sure if that's the reason I'm not getting gmail pushed to my phone though.
rlxurmnd said:
i am having the exact same issue, it started today. the only way i can get my emails pushed to my phone is if i go to the gmail app and then do a refresh. i have to do this everytime i want to read my gmail on my phone. and i do not run any task killers. i am running bionix fusion. i have rebooted my phone, battery and sim pulls and nothing is fixing it.
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Same here. NO task killers and have to refresh to get my emails. Only difference is I am on stock.
Had the same problem. Go to menu>applications>manage. Once there, press menu and change the filter to show all apps. Its set to 3rd Party by default. Then, find gmail, and gmail storage and clear the data and cache for both.
Open gmail and it should fix it.
Sent from my SGH-T959 using XDA App
Same problem started today...i think its google problem....going to test cache clear method
Sent from my SGH-T959 using Tapatalk
Cleared the cache and data, still not getting messages pushed to my phone.
Sent from my SGH-T959 using XDA App
lbingham said:
Had the same problem. Go to menu>applications>manage. Once there, press menu and change the filter to show all apps. Its set to 3rd Party by default. Then, find gmail, and gmail storage and clear the data and cache for both.
Open gmail and it should fix it.
Sent from my SGH-T959 using XDA App
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Sorry, but it didn't work for me either. Bad thing is that there are no other good email apps for gmail. Maildroid is what I am currently using just so I can get notifications. One thing I forgot to mention was that it was working fine today before I downloaded Gmail notifier from the market. Deleted it, but it hasn't worked since.
lbingham said:
Had the same problem. Go to menu>applications>manage. Once there, press menu and change the filter to show all apps. Its set to 3rd Party by default. Then, find gmail, and gmail storage and clear the data and cache for both.
Open gmail and it should fix it.
Sent from my SGH-T959 using XDA App
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Click to collapse
Actually this fixed the issue for me - or so it seems so far.
I am having the same issue, and I also downloaded Gmail notifier from the market. I tried deleting the data and the cache as well, and so far no change.
I have stock JI6, never installed gmail notifier and it stopped working last night. Will try the cache method and report back.
Funny thing is that I have two gmail accounts. The one that's NOT tied to my phone user information works just fine and is getting the immediate push emails.
Same here no new emails are shown in the phone Gmail since last night
is Every other phone having the same problem now?
mainevent3405 said:
Funny thing is that I have two gmail accounts. The one that's NOT tied to my phone user information works just fine and is getting the immediate push emails.
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In this case, i would check settings on gmail server and in accounts & sync. Maybe try resetting the values just to deflag and reflag it.
Sent from my SGH-T959 using XDA App
Emails are pushing again automatically for me after deleting cache and temporary data.
Clear the cache/data and make sure sync is still on. Odd so many had the same issue at the same time though.
Still not working
Sent from my SGH-T959 using Tapatalk
still not working for me. i cleared the cache and made sure i have sync turned on. i have unchecked sync and rechecked it and still nothing.
I am having the same issue. Right after clearing the data and cache, I got notified of new mail, then it stopped working again.

com.htc.bgp crashes since root and freezing of apps

It doesn't seem to cause any issues other than the annoying message on occasion. I froze the TMO app pack, facebook, twitter, yahoo mail and messenger and a few other things.
The problem seems to occur most often when I go into Handcent or Messages to check or send SMS. I read some other threads on this that said that clearing out the data from Calendar Storage and Gmail Storage fixed the issue, but it didn't fix it for me. I'm assuming my SMS database might be corrupt or have the wrong permissions, but I can't find a way to delete it completely. Going into manage applications and clearing the data for Handcent and Messages does NOT clear out my existing SMS messages. I deleted them all through the app, but I don't think that actually wipes out the database file and creates a new one.
I have a strong suspicion that it's related to SMS/MMS messages. I fired up aLogCat also and set a filter for "bgp," but nothing shows up when it crashes. It's logging in verbose mode also.
Anyone else have this issue?
By the way, since I rooted and froze all of those apps, my battery life has nearly doubled. I know all of that stuff is supposed to go inactive if not used, but clearly some of those apps are waking up and doing things even though they were not being used. I should also note that if you freeze the Messages app, then MMS in Handcent will not work. It seems to rely upon the built in Messages app, I had to Defrost it to get MMS working again.
try un-freezing the weather apps if you did those. i killed them from mine and started getting this too.. unfortunately i need don't have a way to get them back. i'm waiting for someone to post a backup of the original stock rom 2.2.1 so i can restore it.

Gmail app not Pushing email anymore

This just started happening on Friday, I've already missed crucial emails. This is the latest version of Gmail. Data & Synchronization settings are set to push. Nothing has changed on my phone. Any ideas??
Have you tried removing then adding back your account?
I have, I even removed Gmail's latest update under App settings but that made it not work at all. After reapplying the update gmail only works by manually refreshing. Or by going to Settings/Accounts/Sync All. I can always to a fresh install. Just baffled at how this happened out of the blue for both my gmail accounts. Running stock 2.2
try Settings>Applications>Manage Applications, find the Gmail app and clear Data. It worked for me.
goose71 said:
try Settings>Applications>Manage Applications, find the Gmail app and clear Data. It worked for me.
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Click to collapse
If that doesn't work, you may have to do a factory reset. If THAT doesn't work, call vzw and get them to send you a new phone.
Ended up wiping it. Thanks for possible solutions. Wiping fixed it. Whatever it was, cost me a few hours of reinstall and reconfiguring. love it.

[Q] Stock Mail app crashing after root when loading new msg

I am having an issue with the stock email app.
No matter if its a Yahoo or Exchange email, when loading the new message from the notification window or the actual app short the app crashes and it says "unfortunately, email has stopped".
I then have to reload the mail app and then I can access the message just fine.
I am not sure what is causing this. I am pretty sure it was fine before rooting, so I am guessing it has something to do with that.
I am already removed all my accounts and deleted the Email apps, data and cache and it still happens when re-adding the accounts.
Any ideas on how to fix this?
I was getting FCs too. I just installed a different email app...
jsk23 said:
I am having an issue with the stock email app.
No matter if its a Yahoo or Exchange email, when loading the new message from the notification window or the actual app short the app crashes and it says "unfortunately, email has stopped".
I then have to reload the mail app and then I can access the message just fine.
I am not sure what is causing this. I am pretty sure it was fine before rooting, so I am guessing it has something to do with that.
I am already removed all my accounts and deleted the Email apps, data and cache and it still happens when re-adding the accounts.
Any ideas on how to fix this?
Click to expand...
Click to collapse
just to chime in and say that i have root and an exchange and standard email account going and have not had any issues with FC.
fletch33 said:
just to chime in and say that i have root and an exchange and standard email account going and have not had any issues with FC.
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Hrm, wish I knew what the deal was. I tried it with each account, installed one at a time too. I dont think I have anything else that could be interfering with it. I have lightflow, but I haven't even configured email app notices yet.
Sort of glad to hear that it's not just me that this happens to.
I read about Force Closing the app then clearing the App Cache would resolve it.
I did that, but still ended up with the error. Then I remembered that I didn't re-boot after clearing the cache so now I'm waiting for another email to pop up with the notification to see if the app will crash again. *crosses fingers*
Edit:
Sent self email Exchange -> Gmail,....Generated error Bummer!!!
I'm having the same issues.
someone else reported that disabling the no security exchange in an app like "Note 2 Hidden Settings" found HERE caused theirs to crash.
edit:
oops, that should have been wanam settings not the Note 2 hidden settings
I just unfroze everything and re-sent myself an email and was able to open up the Email app with no problem. It must be something that was on that long compiled list here that was causing this issue:
http://forum.xda-developers.com/showthread.php?t=2478589
Guess I'll be re-freezing a few apps at a time and send myself an email to see what app will crash Email. Fun times!
nimitch said:
I just unfroze everything and re-sent myself an email and was able to open up the Email app with no problem. It must be something that was on that long compiled list here that was causing this issue:
http://forum.xda-developers.com/showthread.php?t=2478589
Guess I'll be re-freezing a few apps at a time and send myself an email to see what app will crash Email. Fun times!
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Click to collapse
I did freeze a few of those, so maybe that is it. Must have been something I didn't turn off before root, then frooze with TiBu after root.
let me know what you come up with
I have your answer. I spent at least an hour finding which app causes it. Believe it or not its the magazine apps. Do not freeze or mess with the magazine apps and your Samsung email app will work perfectly
stu5797 said:
I have your answer. I spent at least an hour finding which app causes it. Believe it or not its the magazine apps. Do not freeze or mess with the magazine apps and your Samsung email app will work perfectly
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That was it! Thanks a ton. I wouldn't have thought the mail app had anything to do with magazine. Odd.
Weird,...I wrote a reply and it disappeared.
No matter. It was long winded anyways, and I ended up at a similar result.
Thanks for finding the answer stu, but wish I saw it prior to freezing/emailing one by one
Yep. Crazy huh. I have so many apps frozen and the stupid magazine app causes it. Also, dont forget to freeze SDM so you Dont get Verizon firmware updates
stu5797 said:
Yep. Crazy huh. I have so many apps frozen and the stupid magazine app causes it. Also, dont forget to freeze SDM so you Dont get Verizon firmware updates
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Click to collapse
Done, and done!
Now to wait for a reply regarding whether or not the Pen Window/Multi-Window mod trip Knox,...someone mentioned that Xposed mod may trip it,...and now I'm all paranoid about seeing what that Xposed thing can do in case it messes with the counter -.-'
I have a million xposed tweaks enabled including multi app to get all apps. I just went to download mode for you and I am still perfect with Knox. 0x0
Thank you kind, sir.
My request in the other thread was glanced over and I didn't want to re-bump the post since it hadn't been that long yet, but was anticipating it getting buried in the on-slaught of posts discussing what to do with Root.
I'm not exactly sure what to expect when I get Xposed on there, but I've read numerous positive things about the software, so I'm excited to know I can check it out
Thanks again!
Check it out but go in with baby steps. Just install wanam and notify clean to start. Some others were buggy for me.
jsk23 said:
That was it! Thanks a ton. I wouldn't have thought the mail app had anything to do with magazine. Odd.
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Click to collapse
I can confirm that freezing the magazine app causes Exchange email to FC. If you look at the permissions in the Exchange app it shows one of them to be for magazine. Thats how I figured out it might be a problem and I unfroze it. Bam! no FC.
Thank you so much!
thanks a ton! I was having the same problem with FC on my stock email app. I was freezing apps through Titanium Backup and since I switched over to Nova Launcher, I thought it useless to have the My Magazine app running... oh well.
cheers!
Thanks a bunch
stu5797 said:
I have your answer. I spent at least an hour finding which app causes it. Believe it or not its the magazine apps. Do not freeze or mess with the magazine apps and your Samsung email app will work perfectly
Click to expand...
Click to collapse
Thanks a bunch man. I would have never guess that to be the problem.

[Q] Email app crashes

Email app crashes on opening a new mail. From status bar and from the app itself. After the first crash I can with no problem view my new email by opening the app again. This has been happening to me on every stock rom I used. Anyone know what the problem might be?
"clear data in email app" has been tested.
Flowbax said:
Email app crashes on opening a new mail. From status bar and from the app itself. After the first crash I can with no problem view my new email by opening the app again. This has been happening to me on every stock rom I used. Anyone know what the problem might be?
"clear data in email app" has been tested.
Click to expand...
Click to collapse
Tried a data factory reset or reflash the (stock) rom follwed by a factory reset.
Thanks you for answering!
I did try that 2 times a time ago. Didn't help. Apparently I'm the only one with this issue. Others that had this kind of problem had S2 and S3 where factory reset or clearing the app data did help them.
Flowbax said:
Email app crashes on opening a new mail. From status bar and from the app itself. After the first crash I can with no problem view my new email by opening the app again. This has been happening to me on every stock rom I used. Anyone know what the problem might be?
"clear data in email app" has been tested.
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Click to collapse
I know you factory reset, which should make this suggestion redundant, but try anyway: go to settings>apps>all and find the stock email app. Clear data for it, force stop it, and restart your phone. That may not do anything, but it's something to try. You should also check out K-9 mail for an alternative all-in-one app.
Flowbax said:
Email app crashes on opening a new mail. From status bar and from the app itself. After the first crash I can with no problem view my new email by opening the app again. This has been happening to me on every stock rom I used. Anyone know what the problem might be?
"clear data in email app" has been tested.
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If you removed the mymagazine apk's restore them.
JJbdoggg said:
If you removed the mymagazine apk's restore them.
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Yes this did it for me! Thank You!.
Strange though that Email needs mymagazine....
EJ

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