Database Users

[Q] Issue with the Gmail App

For some reason my Gmail App has stopped working properly about 1hr ago. Every time I open the app the conversations start loading then get to the bottom of the screen the force close message below pops up:
"The process com.google.process.gapps has stopped unexpectedly. Please try again. dumpstate_app_201008062027_com_google_process_gapps.log has been saved. Use *#9900# to copy out log."
No success after rebooting the phone several times. Can anyone please shed some light? I really have no clue to what happened ... now I have to use the email client .
Thanks in advance for your help, really appreciate it.

I just checked to see if it was a problem with the app itself and mine is loading all conversations fine. Did you delete or replace anything prior to?

No I didn't do anything to the phone, not even install or uninstall any apps. This is so strange.

Maybe try removing the account and doing it again... It shouldn't mess anything else up. I'll try it out on my phone now to confirm.
[Update] Wouldn't let me do it because it's the primary. A factory reset is the only way to completely remove it. You can try clicking on sync gmail to stop it and then click on it again to force a refresh. Idk if that'll fix your particular problem though

Try going to settings, applications, manage applications, menu button, filter, all. Select gmail, clear data and clear cache. Then do the same with gmail storage, then try to resync.
Sent from my Vibrant using the XDA app.
Typos, incorrect words, gibberish, and other nonsense brought to you courtesy of Swype.

I did a factory setting, unfortunately it did not fix the issue.

It doesn't work...

Ok, after 4hrs of insanity trying to figure out what suddently went wrong with my vibrant. I came to a conclusion that it's not my phone because when I added my wife's GMAIL account, the force close did not come up and all the conversations were loaded without any issues.
Apparently, the server where my GMAIL account is located seems to have some problems since I keep getting sync errors with contacts and calendar as well.

Have you tried logging into your account from an actual computer? Perhaps there is a problem with your account. I know I had weird sync errors when my account got compromised by a spammer last month, and google locked my account until I changed the password.
Sent from my Vibrant using the XDA app.
Typos, incorrect words, gibberish, and other nonsense brought to you courtesy of Swype.

The weirdest thing is when I used my PC I didn't encounter any issues... That's why I thought the problem came from the phone @ the beginning.
Since this morning everything seems got back to normal. All the conversations loaded no problem.
Sent from my SGH-T959 using XDA App

I'm getting this now, too. My first two screens of gmail are shown but if I scroll down to where it says "Loading conversations" the after a few seconds the error pops up. I wonder if there is a "bad"email in our inbox that the gmail app doesn't know how to handle - something along three lines of unexpected characters in the email header/subject/etc or some partis badly formatted or too long like the header or something in it. Tomorrow (Sunday) I will try archiving my old messages on gmail and see if that makes the error go away. If it does then it a pretty good bet that one of the emails is causing three problem (the app still shouldn't crash but it would at least help explain what is happening).
Sent from my SGH-T959 using XDA App

kevnkate said:
I'm getting this now, too. My first two screens of gmail are shown but if I scroll down to where it says "Loading conversations" the after a few seconds the error pops up. I wonder if there is a "bad"email in our inbox that the gmail app doesn't know how to handle - something along three lines of unexpected characters in the email header/subject/etc or some partis badly formatted or too long like the header or something in it. Tomorrow (Sunday) I will try archiving my old messages on gmail and see if that makes the error go away. If it does then it a pretty good bet that one of the emails is causing three problem (the app still shouldn't crash but it would at least help explain what is happening).
Sent from my SGH-T959 using XDA App
Click to expand...
Click to collapse
Well I was able to avoid the error by archiving or deleting old emails in the inbox. I noticed when you have a large volume in one single label it causes the crash while loading conversations. I do not think it comes from a "bad" email, it's just a glitch in the app itself that folks @ Google need to work on.
Another thing that I noticed is when I logged-in my email using Nexus One, the force close did not occur but there was a failed connection-try again message.

Same problem here, noticed it today... good to know im not alone heh, but like the OP said im pretty sure it is a glitch in the app, so we'll maybe have to wait for a fix.

Confirmed, only by trying to scroll down really fast (and I'm on wifi). This was not an issue on my g1, of course I was using custom rom's. It'll certainly be addressed.

I have not encountered this problem with the Gmail app yet but I have had the exact same issue come up with the Messaging app twice so far.
But the problem has not stopped me from using the Messaging app and I was able to go right back into it each time it happened. It happened once about 30 minutes ago, and another time over a week ago.
I think it may have to do with the 200 text limit that I have turned off. Since Inbox is at 173 right now with Outbox 89, last deleted a few days ago and also with 33 conversations.
It does get a little laggy too but I have noticed it lag with only a few conversations with maybe an overall total of 30 text messages. I never had it lag this much on the G1 and I would have over 1000+ text messages and with cyanogenmod.

I am having the same issue.

I am getting the same thing too.
Mine started late last week after I updated the Facebook app. I tried uninstalling/reinstalling (highly doubt it was related, but due to coincidence I had to try it) and it was doing the same thing.
I did a factory wipe - same thing. I ran fix permissions and rebooted - same thing.
I am not sure it is related to having too many items in one label as I have just shy of 300 items in my inbox, and I have had about the same (give or take 2-3) for months (I use many, many labels to manage things), but I am going to try to organize, move, delete, archive, etc. some of my messages and see what happens.

Google knows of the issue.
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=7fbf3c640ffa9b37&hl=en

laristech said:
Google knows of the issue.
http://www.google.com/support/forum/p/Google+Mobile/thread?tid=7fbf3c640ffa9b37&hl=en
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Thanks for the link. I haven't had time to search today while I've been at work.

FYI, it looks like this may have been fixed. Mine has stopped doing it this morning. Checking the issue link that laris posted, nothing confirmed from Google that it is fixed yet though. Couple of people reporting that theirs is fixed too.

Epic email issues?

Forgive me if this topic has been raised before -- I searched and didn't see anything.
I am seeing two issues with my Epic relating to e-mail I haven't seen raised.
1. Generic e-mail client doesn't sync reliably. It ran reliably for a day or two, but has stopped polling, and now the only way I can get the accounts in it to update is to go into the client and open them.
2. I cannot seem to get more than 2 gmail accounts added to the gmail client. I have three google accounts, and I had to set up my third one in the generic client after repeated attempts to add it to the gmail client resulted in server connection fails.
Anyone else seeing this? Is it possible I have a defective phone or something I did during the course of rooting (noobnl's one-click v 2.2.9) broke some functionality? Is it possible that the service responsible for the client's polling activity got broken?
Thanks in advance.

My email has been updating automatically fine. I've only had my Epic for a little over two weeks, though. I don't have multiple Gmail accounts so can't say. Also, I'm not rooted yet ( I've been waiting for the 2.2 upgrade). I'm not crazy about everything in the generic client but it does seem to work very well.

I thought I was having the same issue as OP, but I found that I guess I accidentally switched automatic updates off in the settings.

I have had my Epic since it launched and yes this has been an issue for me. I thought maybe I had something set wrong but I don't. I actually check my Yahoo acct through the browser now. It doesn't really bother me to much though so I deal with it. Facebook for Android is the same way usually too.
Sent from my SPH-D700 using XDA App

This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.

I'm having a problem of my own. I just tried to send an attachment in the stock email app but I get a FC when I hit attach. In the gmail app however it works, gives me the option of gallery or astro. Could the FC in the email app occuring because I uninstalled the myfiles app and it defaults to it?
Sent from my SPH-D700 using XDA App

badasscat said:
This is a common issue if you search around.
I've given up on the stock email app and just use K9 mail. Works perfectly. Has a few more options than the stock app too, although like a lot of open-source apps, maybe too many. I still haven't gotten all the fonts to look the way I want. But it's functional and doesn't give me any problems with syncing. An email app that won't tell me when I have new email is useless to me, and the stock app would only do that for maybe a day unless I rebooted. K9 always notifies me of email immediately.
Click to expand...
Click to collapse
Exactly the same problem. Stock email client works for a while then just quits.
But anyway, thanks for the tip re K-9 mail. Just installed it and will give it a try. It is indeed considerably more complimicated and will probably take some fiddling to get everything the way I want it, but that's OK -- I guess if I wanted simple but uncofigurable functionality I'd have a feature phone or an iPhone.
Seems like the FB app does the same thing. Anyone have a suggestion for a good 3d-party FB client?
Oh, and does anyone else have more than 2 accounts in gmail?

reboot will fix it for a short period
same problem here... worked for two weeks and now only syncs if manually. Rebooting the phone gets it going again... for a few more days and then it will no longer sync again!

[Q] AHH what did I do??!!

Ok so a few hours ago, my phone is working perfectly fine. Then all I did was change to LauncherPro to check it out, clicked the contacts app and it somehow sent me to the dialer, I then checked the contacts tab in the dialer and there were NO contacts. So, I went back to my usual ADW and my contacts are gone there too!!
Yes, I made sure it was "all contacts" and I treid resetting my phone several times but with no results. Another interesting thing I noticed, my MotoBlur account is GONE from my accounts. So, when I take my sim card out and turn my phone back on, the phone does not ask for me to put in my motoblur account (good thing?).
Could the lack of a motoblur account somehow deleted my contacts (I have no idea how I got rid of the motoblur account). I have made no backups of my contacts (sadly) so my only option that I know of is to manually add them back, but hopefully maybe someone can shed some light on this situation. TIA
Edit: losing contacts not a huge problem, can manually put them back, but still want to know how i got rid of motoblur account.

Thats very odd indeed, your blur account got deleted... have your tried simply adding it back I think this would also bring back your contacts and when you said you went back to standard launcher did you uninstall it? I installed launcherpro once but that never happened to me.

drock212 said:
Thats very odd indeed, your blur account got deleted... have your tried simply adding it back I think this would also bring back your contacts and when you said you went back to standard launcher did you uninstall it? I installed launcherpro once but that never happened to me.
Click to expand...
Click to collapse
I tried adding it through "add account" but all it showed was accounts for facebook, myspace, last.fm etc. no motoblur adding
Also, i logged into my motoblur account through motoblur website, and it still has my phone information

Do.you have a custom rom flashed?
Sent from my MB860 using XDA App

dmappdev said:
Do.you have a custom rom flashed?
Sent from my MB860 using XDA App
Click to expand...
Click to collapse
nope, just launchers

wait youre running multiple launchers? try uninstalling them and see...
Also does anyone know where blur account info is house? Im in root explorer trying to find it with no luck, the only think I can imagine is (which I dont know how it would have happened) that one of your launchers did something to the root of where that information is house deleting the blur account but again I've never heard of this happening before
Edit: well this situation now makes two of us lmao while trying to solve your problem I seem to have replicated it. So now I just need to find out how to log back into blur... hey if anyone can it it would be greatly appreciated. So brief summery, I seem to have reset blur on my phone so that I am no longer logged into it I still have all my other emails and FB synced up but blur has disappeared and I cant find a way back in.

drock212 said:
wait youre running multiple launchers? try uninstalling them and see...
Also does anyone know where blur account info is house? Im in root explorer trying to find it with no luck, the only think I can imagine is (which I dont know how it would have happened) that one of your launchers did something to the root of where that information is house deleting the blur account but again I've never heard of this happening before
Edit: well this situation now makes two of us lmao while trying to solve your problem I seem to have replicated it. So now I just need to find out how to log back into blur... hey if anyone can it it would be greatly appreciated. So brief summery, I seem to have reset blur on my phone so that I am no longer logged into it I still have all my other emails and FB synced up but blur has disappeared and I cant find a way back in.
Click to expand...
Click to collapse
LOL how did you replicate it?
and do you still have your contacts?

nope no contacts lol, no anything and the way I did it was using root explorer I went into system/framework/ and in there is a file called blur-res.apk I ran it to see what it would do and it wiped my blur lol I also noticed that my social networking app or whatever it maybe called is no longer functioning when I try to use it it states that i need to create an account but when I try it doesnt go anywhere. does your social networking app still work?

drock212 said:
nope no contacts lol, no anything and the way I did it was using root explorer I went into system/framework/ and in there is a file called blur-res.apk I ran it to see what it would do and it wiped my blur lol I also noticed that my social networking app or whatever it maybe called is no longer functioning when I try to use it it states that i need to create an account but when I try it doesnt go anywhere. does your social networking app still work?
Click to expand...
Click to collapse
does not work, same problem as you, but i usually have it frozen anyways

Supish said:
does not work, same problem as you, but i usually have it frozen anyways
Click to expand...
Click to collapse
yeah it seems that one of your launchers may have ran this apk then causeing this issue lol Im going to titan back up then reset, I cant seem to find a solution to get that social network app working again

drock212 said:
yeah it seems that one of your launchers may have ran this apk then causeing this issue lol Im going to titan back up then reset, I cant seem to find a solution to get that social network app working again
Click to expand...
Click to collapse
yeah whatever, i dont need motoblur account

Supish said:
yeah whatever, i dont need motoblur account
Click to expand...
Click to collapse
funny enough I forgot I had backed up all my contacts via vcards to my sdcard so I just imported them lol

Gmail stuck in outbox

I have an N7 3g. I'm using MoDaCa's JR-4. Outgoing emails continually get stuck in the outbox and don't go out. I think it has something to do with N7. I have never had this problem with other android cell phones, PC, etc.
Is there a solution?
Thanks

I have had this problems on phones before, but not yet on the N7 *knocks on wood.
First I would check your sync settings to make sure all is appropriate.
The way I was able to remedy the situation was to either uninstall gmail, and reinstall, or just uninstall the latest update. I haven't had that fail me yet. You could also try clearing data, cache, and force stop the app from settings first.
(may require reboot after)
Good luck!

i had this issue in Gmail today on the N7 running a CM 10.1 nightly. i used to see this a lot as well on Gingerbread, and uninstalling the app/clearing data in the app does work but makes you lose the draft you had written(which sucks if it was a long one!). i used to solve it by clicking reply and creating a dummy message in the same thread, saving that message as a draft, then going into my drafts folder and the message that got stuck would have an option to send... or something like that, and that worked. however, i couldn't seem to get it to work today, on Gmail 4.1.2 fortunately my stuck message today was small, so i just cleared data in the app and rewrote it, and it did send then.

You could also just highlight the whole draft and copy, then paste when done. It should be copied to your clip board and not the gmail app. I suppose it is always safer to save it somewhere before deleting, though I would think if you were going to do that, you would want to save the copy in a different app like ever note.

TheAtheistReverend said:
You could also just highlight the whole draft and copy, then paste when done. It should be copied to your clip board and not the gmail app. I suppose it is always safer to save it somewhere before deleting, though I would think if you were going to do that, you would want to save the copy in a different app like ever note.
Click to expand...
Click to collapse
I'll try that here on Jelly Bean next time, but that actually wasn't possible before. When the message got stuck sending, it was in a limbo state where the text of the message wasn't accessible to be copied! I definitely tried that because i lost some pretty long drafts!

TheAtheistReverend said:
I have had this problems on phones before, but not yet on the N7 *knocks on wood.
First I would check your sync settings to make sure all is appropriate.
The way I was able to remedy the situation was to either uninstall gmail, and reinstall, or just uninstall the latest update. I haven't had that fail me yet. You could also try clearing data, cache, and force stop the app from settings first.
(may require reboot after)
Good luck!
Click to expand...
Click to collapse
I have rolled back gmail to the earlier version several times but it keeps updating behind my back and emails become stuck in the outbox again.

TheAtheistReverend said:
I have had this problems on phones before, but not yet on the N7 *knocks on wood.
First I would check your sync settings to make sure all is appropriate.
The way I was able to remedy the situation was to either uninstall gmail, and reinstall, or just uninstall the latest update. I haven't had that fail me yet. You could also try clearing data, cache, and force stop the app from settings first.
(may require reboot after)
Good luck!
Click to expand...
Click to collapse
I have rolled back gmail to the earlier version several times but it keeps updating behind my back and emails become stuck in the outbox again. Also, although I'm currently using JR-4, I have CM-10, PA, and stock rooted ROMS nandroided. I could restore any of them and test, but I'm pretty certain it's ubiquitous. It's either the gmail app or android 4.21.
Also, I have a Galaxy Note 2. 2 versions of gmail are installed: 1.0 and 4.21, and emails don't get stuck. N7 only has has 4.21 installed. Why doesn't N7 also have 1.0 installed?
Also, I just cleared cache and data and the email is resynching. I'm certain that the problem will return. I love the N7, but this is really annoying.

jhford said:
I have rolled back gmail to the earlier version several times but it keeps updating behind my back and emails become stuck in the outbox again. Also, although I'm currently using JR-4, I have CM-10, PA, and stock rooted ROMS nandroided. I could restore any of them and test, but I'm pretty certain it's ubiquitous. It's either the gmail app or android 4.21.
Also, I have a Galaxy Note 2. 2 versions of gmail are installed: 1.0 and 4.21, and emails don't get stuck. N7 only has has 4.21 installed. Why doesn't N7 also have 1.0 installed?
Also, I just cleared cache and data and the email is resynching. I'm certain that the problem will return. I love the N7, but this is really annoying.
Click to expand...
Click to collapse
Is there a particular version of Gmail that works better? If so, have you gone into your market settings and disabled automatic updating? I've been running the 4.1.2 version for a long time now, and it never updates to 4.2. I also disabled update notifications so it doesn't bug me at all.
But yeah, it's an annoying issue. Sometimes i turn to K9 Mail, as it works great for Gmail accounts. Plus i love the dark theme option. In the end i like the way native Gmail synchs tho.

yogi2010 said:
Is there a particular version of Gmail that works better? If so, have you gone into your market settings and disabled automatic updating? I've been running the 4.1.2 version for a long time now, and it never updates to 4.2. I also disabled update notifications so it doesn't bug me at all.
But yeah, it's an annoying issue. Sometimes i turn to K9 Mail, as it works great for Gmail accounts. Plus i love the dark theme option. In the end i like the way native Gmail synchs tho.
Click to expand...
Click to collapse
Thanks for your help. How can I downgrade from 4.2.1 to 4.1.2? I think that will work until Google addresses this issue. The Disable link inside "App Info" used to show this downgrade capability. However, that text was probably there when I was using a different Rom. I have MoDaCa JR-4 running now and I think I want to keep it.

I think if you flashed a ROM that came with 4.2, you won't have the option to uninstall updates. In any case, i posted 4.1.2 in the 3rd to last post in this thread: http://forum.xda-developers.com/showthread.php?t=2005006. You can just uninstall 4.2 and install 4.1.2 if you wish. I will warn you tho, I did have the stuck sending issue yesterday, but I think that was the first time.

yogi2010 said:
I think if you flashed a ROM that came with 4.2, you won't have the option to uninstall updates. In any case, i posted 4.1.2 in the 3rd to last post in this thread: http://forum.xda-developers.com/showthread.php?t=2005006. You can just uninstall 4.2 and install 4.1.2 if you wish. I will warn you tho, I did have the stuck sending issue yesterday, but I think that was the first time.
Click to expand...
Click to collapse
I already had the apk. The problem is that I can't find a way to uninstall 4.2.1. Any ideas?

jhford said:
I already had the apk. The problem is that I can't find a way to uninstall 4.2.1. Any ideas?
Click to expand...
Click to collapse
Oh sorry, if it is a /system app in the ROM, then you'll need to use Titanium Backup or a file explorer app. The free version of Titanium will do the job.

yogi2010 said:
Oh sorry, if it is a /system app in the ROM, then you'll need to use Titanium Backup or a file explorer app. The free version of Titanium will do the job.
Click to expand...
Click to collapse
I just use file explorer to delete it from /system/app, then install the 4.1.2 apk and turn off automatic updating in Play Store?

jhford said:
I just use file explorer to delete it from /system/app, then install the 4.1.2 apk and turn off automatic updating in Play Store?
Click to expand...
Click to collapse
Yep, you might even want to disable automatic updating first, haha. And If I remember correctly, the apk installs just by tapping install, no need to paste it into /sysyem/app, I don't think...

yogi2010 said:
Yep, you might even want to disable automatic updating first, haha. And If I remember correctly, the apk installs just by tapping install, no need to paste it into /sysyem/app, I don't think...
Click to expand...
Click to collapse
Thanks for all your help. It's all setup. How long do you it will before Google fixes this problem and I can go back to automatic updating?

jhford said:
Thanks for all your help. It's all setup. How long do you it will before Google fixes this problem and I can go back to automatic updating?
Click to expand...
Click to collapse
no idea on that one. honestly i've had that issue from time to time on every version of Gmail on every Android version i believe. that was part of the reason i used K9 Mail for such a long time.

yogi2010 said:
no idea on that one. honestly i've had that issue from time to time on every version of Gmail on every Android version i believe. that was part of the reason i used K9 Mail for such a long time.
Click to expand...
Click to collapse
Bad news 4.1.2 emails are now stuck in outbox.

This happens because Google wants to take over your e-mail service; in other words you must be using your Android or smartphone's e-mail app instead of Google's GMAIL App. There are two fixes to this problem, first is to download Goggle's GMAIL App and use that for email communication; and second is to ask google to allow 'less secure' apps i.e. non-google to access your e-mails (i know!) Here are the steps for the second option:
Allowing less secure apps to access your account
Google may block sign-in attempts from some apps or devices that do not use modern security standards. Since these apps and devices are easier to break into, blocking them helps keep your account safe.
Some examples of apps that do not support the latest security standards include:
The Mail app on your iPhone or iPad with iOS 6 or below
The Mail app on your Windows phone preceding the 8.1 release
Some Desktop mail clients like Microsoft Outlook and Mozilla Thunderbird
Change account access for less secure apps
To help keep Google Apps users' accounts secure, we may block less secure apps from accessing Google Apps accounts. As a Google Apps user, you will see a "Password incorrect" error when trying to sign in. If this is the case, you have two options:
Option 1: Upgrade to a more secure app that uses the most up to date security measures. All Google products, like Gmail, use the latest security measures.
Option 2: Change your settings to allow less secure apps to access your account. We don't recommend this option because it might make it easier for someone to break into your account. If you want to allow access anyway, follow these steps:
Go to the "Less secure apps" section in My Account.
Next to "Access for less secure apps," select Turn on. (Note to Google Apps users: This setting is hidden if your administrator has locked less secure app account access.)
If you still can't sign in to your account, the "password incorrect" error might be caused by a different reason.

[Q] Email app crashes

Email app crashes on opening a new mail. From status bar and from the app itself. After the first crash I can with no problem view my new email by opening the app again. This has been happening to me on every stock rom I used. Anyone know what the problem might be?
"clear data in email app" has been tested.

Flowbax said:
Email app crashes on opening a new mail. From status bar and from the app itself. After the first crash I can with no problem view my new email by opening the app again. This has been happening to me on every stock rom I used. Anyone know what the problem might be?
"clear data in email app" has been tested.
Click to expand...
Click to collapse
Tried a data factory reset or reflash the (stock) rom follwed by a factory reset.

Thanks you for answering!
I did try that 2 times a time ago. Didn't help. Apparently I'm the only one with this issue. Others that had this kind of problem had S2 and S3 where factory reset or clearing the app data did help them.

Flowbax said:
Email app crashes on opening a new mail. From status bar and from the app itself. After the first crash I can with no problem view my new email by opening the app again. This has been happening to me on every stock rom I used. Anyone know what the problem might be?
"clear data in email app" has been tested.
Click to expand...
Click to collapse
I know you factory reset, which should make this suggestion redundant, but try anyway: go to settings>apps>all and find the stock email app. Clear data for it, force stop it, and restart your phone. That may not do anything, but it's something to try. You should also check out K-9 mail for an alternative all-in-one app.

Flowbax said:
Email app crashes on opening a new mail. From status bar and from the app itself. After the first crash I can with no problem view my new email by opening the app again. This has been happening to me on every stock rom I used. Anyone know what the problem might be?
"clear data in email app" has been tested.
Click to expand...
Click to collapse
If you removed the mymagazine apk's restore them.

JJbdoggg said:
If you removed the mymagazine apk's restore them.
Click to expand...
Click to collapse
Yes this did it for me! Thank You!.
Strange though that Email needs mymagazine....
EJ