Moto G4 plus having ghost screen and heating while charging. - Moto G4 Plus Questions & Answers

Hello,i m using moto G4 plus for about 2,3 days now,and its having already nougat in it while i buy it.. The problem is while i charge with the turbo charger its becoming soo hot without any reason..i tried all the possibilities for changing it like,changing the connector port,made phone in airplane mode while charging,but no luck,then also its heating..and now the nmain problem is the ghost screen issue..when i was charging the touch is not responding ,like its moves on like it wishes, but now when not charging also the ghost screen is there while using my phone for sonething the screen works its own..Anyone please helpp.. I have one doubt too if this happens beacause due to the turbo chargger ,can i change the charger and have a low volt charger which can help the phone from heating and ghost like issues.. My turo chatgers details are. ::Input 100-240V -50/60Hz 0.5A
Standard Output: 5V ----1.6A
Then its written, some ,
TURBO 1 OUTPUT:9V----1.6A
TURBO 2OUTPUT:12 V-----1.2A
These ,are the details of the turbo charger if i use a charger with some other specs for charging ,i mean having less volt charger may be the phone will not have the heating issues and all. The another charger deatails are
Input:100-240V---50/60Hz. 0.2A
Output:+5V----1A
Can i use this volt charger for moto g4 plus ..please suggest is there any problem for phone while i use this another charger????? Please help...

You should be able to use that 1A charger without issue, and your phone should be somewhat cooler whilst charging (I use an Apple iPhone charger, which is rated at 5V, 1A, for overnight charging). It'll charge slower than the Turbocharger, but won't heat up your phone quite as much. Ensure this charger is of a reliable brand and in good condition.
As you've noted, the power transferred to your device via the Turbocharger will heat up your device - I've noted the battery appears to reach about 45 degrees Celsius when left to charge. Try not to use your device whilst it's Turbocharging (or if you really need to, try to keep it to light reading), put it on a desk or somewhere where it'll be as cool as possible. However, apart from changing the charger as previously mentioned, the heat is a result of charging the device at a fast rate.
As for ghost touch, you may have to refer your device for service or for a replacement if it persists.

Related

wireless charging

hi
could anyone recommend a wireless charger suitable for yota phone 2 which can be purchased in uk
never bought one before but guessing that there must be a specific output mA/h and frequency ?? that must be compatible??..
seen lots on ebay suitable for galaxy and iphones but dont know if compatible
thanks for any help - (nothing on yota site to buy)
I've bought a Qi charger like this one:
http://www.amazon.co.uk/Wireless-Charger-Google-Samsung-BC252R/dp/B00FEAH0WW/
I use it mostly to recharge my Moto 360 smartwatch, but I've used it with the Yotaphone 2 as well, it seems to work fine.
The nice thing is that it's really compact, although it may not be what you're looking for.
I think that basically any Qi charger should work fine, I'm not aware of any frequency/voltage/output issue when using Qi chargers, although those sold online usually claim compatibility with a specific set of devices.
Nice
I can confirm that the Qi charger works well, the Yotaphone does automatically predict that the phone will be charged in a ridiculous amount of time, like 4x as fast as using a high current cable charger, but it does seem to be the fastest way of charging the device. My charger was from eBay and didn't cost a lot about GBP7.
Is there no official wireless charger?
Sent from my YD201 using Tapatalk
There's the official wireless charger sold by Yotaphone on their website, but it doubles as a portable USB/Qi battery charger, so it's definitely bulkier than most Qi chargers found on the net. It does work as expected, though...
I've been using this for some time now, but I rarely use the Qi function (I often use my phone while charging it, which requires the USB cable unless you can tap the phone's screen without moving the phone on the Qi pad, which I consider on the slippery side).
Also, the bulk/energy capacity of the official battery isn't the most impressive I've seen, wchich is to be expected since they had to fit the Qi electronics on top the battery cell under the cover.
Overall, still a useful & stylish piece of hardware, though...
I bought a Wireless Charger from Samsung and had the same problems which some of you described. The Phone started charging and then stopped with a blinking charger after 20 Seconds.
My solution was: Since this was a QI Charger with an output of 2A, i made the error of using a USB Charger with output of 1,5A. I switched the usb-charger and used one with an output of 2A and connected it to the QI Base.
And now it works. So my suggestion: Use a Charger with 2A.
My very cheap Chinese wireless charger is now working well after I gave up on it for not charging. As in other cases, the yotaphone has a mind of its own and takes a few days to change.
I bought Spigen Wireless charger from Amazon UK. Though Yotaphone detects and charges, I see the below issues
1. The charging time from ZERO to 90 takes around 3 hours. The remaining 10 percent takes ages (more than an hour)
2. When the phone is charging and if the screen turns OFF, the charging stops which makes the screen turns ON with LOCK Screen. Again the charging starts and this cycle continues. I had to use an app called Snoozy Charger which minimizes this issue (by turning the screen OFF when charging is detected)
But, one good thing I noticed with this ultra slow charging: The battery life looks much better. For example, I had a screen time of 45 minutes before the charge dropped from 90 to 87.
If somebody need original Yota mobile charger, I can order it from Yota directly.
Well, since the thread has already been necromanced:
I understand fairly little about wireless charging but am I right to assume that all wireless chargers require the phone to lie on it on its back? Or is that due to my charger being too weak or cheap or whatever? I would love to charge the phone wirelessly with the epd being visible because, after all, that side has all my notifications and the time and what have you.
i use this one from the IKEA
works great on my YotaPhone 2
http://www.ikea.com/gb/en/products/...pad-for-wireless-charging-white-art-60308308/
( also working on my Windows 10 mobile phone & samsung s7 )
micheal
megasounds said:
i use this one from the IKEA
works great on my YotaPhone 2
http://www.ikea.com/gb/en/products/...pad-for-wireless-charging-white-art-60308308/
( also working on my Windows 10 mobile phone & samsung s7 )
micheal
Click to expand...
Click to collapse
But does it work while the phone is lying on it's front screen? So that the EPD is visible while charging?
There is definately variations between chargers. A cheap ebay charger that I have does not work with some cases on my other phone with Qi charging. But a more robust three coil Nokia wireless charger works perfectly with it. Unfortunately my Nokia wireless charger does not work with YotaPhone face down... the charging light on the charger keeps blinking so it is close to charging but not enough. Some a little more powerful charger would be able to do it I think. Unless the desing of Qi only works on one side of the phone.
DeVadder said:
But does it work while the phone is lying on it's front screen? So that the EPD is visible while charging?
Click to expand...
Click to collapse
yes its working face down with my IKEA Qi charger
micheal
Not charging laying on the front on my IKEA nordmarke​ triple pad. On the back it charges fine.
knooier said:
Not charging laying on the front on my IKEA nordmarke​ triple pad. On the back it charges fine.
Click to expand...
Click to collapse
its charging while laying on the frontscreen on my IKEA SINGLE pad. I do not know for the triple one ??
Again the single pad is working great
Great it works on an single pad ! But I wanted to use it mobile..like in my car or motorcycle.
Sadly i know now it doesn't use an usb kind of charger but an 19 volt (??) adapter.
knooier said:
Great it works on an single pad ! But I wanted to use it mobile..like in my car or motorcycle.
Sadly i know now it doesn't use an usb kind of charger but an 19 volt (??) adapter.
Click to expand...
Click to collapse
The only trick is to supply min required amperage for the charger requirements. You can find exact output values on the wireless charger. General manner: input amperage must be near/high as far as the ouput amperage. My Chinese cheap wireless charger output is 5V and 1.5A. And i can use it with 5v 1.2A AC charger problem-free.
Update:
i discovered that the cable is also an issue for the reason. If you connect a normal power support only cable to the Qi charger, you will probably be faced the problem. But if you connect a Data cable, you can use your PC's usb with your Qi charger. I can use it now like the way.
How can I disable display wake-up and stay-on, if QI-charging? (Android 6)

My stock charger discharges the phone

Hello,
I just got my lg g6 and when i charge up the phone with the stock charger i encounter an issue.
The phone recognize the quick charge and all but instead of charging up the battery lose percentages and never really charge up.
The cable is correctly inserted both to the charger and to the phone, if i use a non quick charge charger everything works fine so the cable shouldn't be the issue.
In addition, the phone from time to time behaves like the charging disconnects and reconnects. The screen turns on and i see the message "charging" which immediately turn to "quick charging" like if i just inserted the cable, but the battery keeps being drained or just stays at the same %.
I also noticed a very strange battery graph. i'd post a picture but i can't upload images or put links at the moment.
in the time period that it was charging with the stock charger the graph presents a series of blank colums that interrupts the graph and the segmented line is trending downward.
I thought that maybe could be a faulty charger, but i tried it on other phones ( htc one and a lg g3 non qc capable) and it charges them totally fine. So now i really have no idea what could be wrong.
I have stock firmware, no root and locked bootloader.
Any ideas?
Download ampere from play store and see if it really charge
Inviato dal mio LG-H870 utilizzando Tapatalk
I already checked and it shows as charging.
The speed is turbo as well.
Ampere shows a charging value goes from 40mA to peaks of 1200-1300mA (very rare and immediately drop afterward)
I just tested and did a 30 minute charge session, it started at 54% and finished at 53%...
Monday arrives a new quick charge 3.0 charger. If that works i guess i'll blame the stock charger. Otherwise i could think of replacing the phone...
Most of the time this is due to the USB type C connector (both ends) getting dirty/dusty. I just dusted it out with compressed air and it worked fine again. A friend with a Aalaxy A5 (2017) also had this exact problem. Give that a shot and let us know.
I had a spare can of compressed air. Dusted both the usb-c on the cable and the phone and the standard usb male and female on the cable and charger. Waited for any condensation to go away, plugged it in and charged for another 10 minutes but still nothing.
The phone and charger are 4 days old and i bought them from amazon so no egdy e bay sellers. I find it hard i could be something like dust or anything. Anyway now all connectors are squeaky clean but the problem persists.
Frequent disconnections ( i get the bottom text "current connected" even if the cable is still in ) and the battery refuses to go up even 1%.
The strangest thing is that on normal charge with my old g3 it works fine, could it be that quick charge and normal charge are on different circuits? Maybe just the QC one is faulty.
Or even some component manages it with the standard 5v current but when it ramps up to 9 with the QC it gives up.
Sadly i know too little of this stuff to actually come up with a plausible explanation
I would return it as doa.
Ughh i'm gonna wait tomorrow and test with another charger.
I would really hate having to set the whole phone up again from scratch...
If by any chance you have to replace the G6, make a backup with LG Back up on you SD card. When you get the new phone you restore the backup and you 95% done.
Sent from my LG-H870 using Tapatalk
The charger arrived and everything works now.
I was just unlucky thay i got a faulty stock charger.
Might do some test with the cable as well just to check if it works properly.
Thank you for all the replies!

Turbo charging not working

I am using moto g4 plus since 1 year. Now my phone shows 'charging' instead of 'turbocharging' when connected to charger. It is taking about 8-9 hours to full charge. I am confused why is it charging slow.
Whether it is charger issue or phone issue.??
Aksrgv said:
I am using moto g4 plus since 1 year. Now my phone shows 'charging' instead of 'turbocharging' when connected to charger. It is taking about 8-9 hours to full charge. I am confused why is it charging slow.
Whether it is charger issue or phone issue.??
Click to expand...
Click to collapse
You should search a little bit here in the forums. The question is within top 3. Anyways, please give more details about your phone/software:
Code:
What is your--
Device model: XT...
Radio (baseband):
ROM version:
Gapps version:
Data Roaming:
Dual SIM:
Did you--
Unlock the bootloader:
wipe:
restore with titanium backup:
reboot after having the issue:
Tested without any additional apps installed:
Are you using--
Substratum themes:
a task killer:
a non-stock kernel:
LOSSettings/Performance settings (other than stock):
other modifications:
Provide any additional information (observations/frequency of problem/last version it worked on/etc) as needed:
Aksrgv said:
I am using moto g4 plus since 1 year. Now my phone shows 'charging' instead of 'turbocharging' when connected to charger. It is taking about 8-9 hours to full charge. I am confused why is it charging slow.
Whether it is charger issue or phone issue.??
Click to expand...
Click to collapse
Do you have a turbo charger?
Device model xt1643
Build no. Npjs25.93-14-8
I am using the official rom and kernel and using the phone as provided by the company.
I am facing the issue since 7 days. Sometimes it charges only to 20-30% overnight.
I measured the amperes output of charger with the help of an application named amperes. It shows 250-310 mili Amperes.
Please help me out
Aksrgv said:
I am using moto g4 plus since 1 year. Now my phone shows 'charging' instead of 'turbocharging' when connected to charger. It is taking about 8-9 hours to full charge. I am confused why is it charging slow.
Whether it is charger issue or phone issue.??
Click to expand...
Click to collapse
Something similar happens to me, but it was because it damages the entrance, if you have not damaged the entrance, try changing the cable to one of the same quality
Try a different usb charge cable. The wires can break or almost break - then a slower charge. 250-300ma would indicate to me the cable is damaged. (or the charger or the usb socket on the phone)
Preferably use a high power cable then you might get the turbo charge message. If you don't have another high power - just an ordinary one - you should still see the charge time reduce (if it is the cable that is damaged)
If nothing changes try a different charger (even an ordinary one) and see if the situation changes.
-- Zoot
Previously when i used ordinary charger it always showed "slow charging" on screen.. but now its showing "charging".... If my turbocharger is faulty then it has to display slow charging with the ordinary charger. Whether it is usb port fault or any other hardware on my phone.??
Aksrgv said:
Previously when i used ordinary charger it always showed "slow charging" on screen.. but now its showing "charging".... If my turbocharger is faulty then it has to display slow charging with the ordinary charger. Whether it is usb port fault or any other hardware on my phone.??
Click to expand...
Click to collapse
Hardware fault can cause such things too as mentioned above. Try to change the parts like cable and charger.
strongst said:
Hardware fault can cause such things too as mentioned above. Try to change the parts like cable and charger.
Click to expand...
Click to collapse
The same charger is working fine on other phone.
Today i visited moto service centre. After diagnosis they told me that my charging port is defective. And the cost is 1850 rs.
I think it could be fixed at 200 in local market.
Whether it will be worth to spend 1850 rs if my phone is out of warranty.
Aksrgv said:
Today i visited moto service centre. After diagnosis they told me that my charging port is defective. And the cost is 1850 rs.
I think it could be fixed at 200 in local market.
Whether it will be worth to spend 1850 rs if my phone is out of warranty.
Click to expand...
Click to collapse
I'm having the same problem since last 1 week. Turbocharger doesnot charger the phone instead regular charger does. And rt. now I'm using a non-turbo charging capable cable with the Turbocharger to charge my phone and the charging speed is awfully slow.
So, can you please tell me if replacing the charging port worked? And I want to know if there is some hardware issues in my phone.
Hi,
I have recently unlocked my bootloader..
But from then it is not showing turbocharging mode when it is connected to the turbo charger and usb cable provided by company. So what should I do solve the issue???
[email protected] said:
Hi,
I have recently unlocked my bootloader..
But from then it is not showing turbocharging mode when it is connected to the turbo charger and usb cable provided by company. So what should I do solve the issue???
Click to expand...
Click to collapse
Unlocking bootloader won't touch the charging behavior in any way. Charging heat and excessive usage of the device reduces the charging current.
So cool down your device and make sure you don't use it while charging can help. It's all about the heat(also the cable, port etc.).
I am having the same issue.
My moto g4 plus is showing USB connected when I connect a turbo charger for charging. Clearly it is the issue of the port since no other chargers are even detected and I am getting turbo charging at some specific angles by trying plugging and unplugging several times. I have took my device to a service centre and they are asking motherboard replacement for this issue. I can't even understand why there is a need to replace motherboard for port loose contact issue.

Turbo charger problem

When I put my Moto G4 Plus on the turbocharger, it keeps alternating between charging and not charging, and doesn't gain power. What is going wrong?
Recently I lost the turbocharger that came with my Moto G4 Plus. For the past month, I have been using ordinary third-party chargers which work fine. I got sick of having to wait 3 hours for my phone to charge and bought a Samsung turbocharger (15W) at a local store. When I try to charge the phone with this charger it keeps starting and stopping the charging process. Charges for a second, disconnects, charges for a second, disconnects etc.
Some added complexity; the phone is from the US, the charger is European. All my other (non-turbo-) chargers are also European and work fine.
Any ideas?
NoCuddle said:
When I put my Moto G4 Plus on the turbocharger, it keeps alternating between charging and not charging, and doesn't gain power. What is going wrong?
Recently I lost the turbocharger that came with my Moto G4 Plus. For the past month, I have been using ordinary third-party chargers which work fine. I got sick of having to wait 3 hours for my phone to charge and bought a Samsung turbocharger (15W) at a local store. When I try to charge the phone with this charger it keeps starting and stopping the charging process. Charges for a second, disconnects, charges for a second, disconnects etc.
Some added complexity; the phone is from the US, the charger is European. All my other (non-turbo-) chargers are also European and work fine.
Any ideas?
Click to expand...
Click to collapse
Check cable, grime inside the ports, connectivity. Temperature should be below 40°C.
Otherwise it could be a hardware problem of the phone too.
strongst said:
Check cable, grime inside the ports, connectivity. Temperature should be below 40°C.
Otherwise it could be a hardware problem of the phone too.
Click to expand...
Click to collapse
I checked the charger on another phone, and it seemed to be charging as normal. When I plug it into my phone it also charges, until the "TurboPower connected" message pops in at the bottom, at which point it immediately stops charging, then starts over again. Other chargers work fine, if slow, so I am going to assume it is not the micro-USB port. The battery temperature is 28,5 C. That leaves the hardware problem.
I have two issues with that diagnosis. First, it is remarkably coincidental that that problem occurred in the month that I lost my previous TurboCharger. Two, it leaves me with quite little options.
That is for me to deal with, however. Thanks for your time.
NoCuddle said:
I checked the charger on another phone, and it seemed to be charging as normal. When I plug it into my phone it also charges, until the "TurboPower connected" message pops in at the bottom, at which point it immediately stops charging, then starts over again. Other chargers work fine, if slow, so I am going to assume it is not the micro-USB port. The battery temperature is 28,5 C. That leaves the hardware problem.
I have two issues with that diagnosis. First, it is remarkably coincidental that that problem occurred in the month that I lost my previous TurboCharger. Two, it leaves me with quite little options.
That is for me to deal with, however. Thanks for your time.
Click to expand...
Click to collapse
The phone negotiates the charging current and voltage with the charger to determine if turbo charging is possible or not. If some environmental variables didn't match within time it falls back to slow charging.
Those variables could be:
1. Any electrical resistance within the cirquit that drops voltage(cable for example or other connectors/components)
2. Temperature(not in your case)
3. Software failure of charging logic circuit or hardware failure
4. Something other? Don't know yet...
strongst said:
The phone negotiates the charging current and voltage with the charger to determine if turbo charging is possible or not. If some environmental variables didn't match within time it falls back to slow charging.
Those variables could be:
1. Any electrical resistance within the cirquit that drops voltage(cable for example or other connectors/components)
2. Temperature(not in your case)
3. Software failure of charging logic circuit or hardware failure
4. Something other? Don't know yet...
Click to expand...
Click to collapse
Yeah, I saw a lot of posts complaining about slow charging with TurboCharger. I thought my problem was different since the TurboCharger doesn't slow charge the phone, but stops the charging process altogether (after which it immediately starts back up again).
I'll see if I can get it repaired and get back to you on which of the four options it turned out to be.
Cheers

My phone stopping charge if it is getting in to fast charge, i need your opinions.

Hey guys, i have a really intresting problem. My LG G6 H870 is charging good in normal charging but if there is fast charge icon seeing in the battery phone stopping charge. It is being like full charged so adapter stopping send electricity. But phone still saying fast-charging x hours x minutes left to full charge. I sent my phone to service but they couldnt find a solution. My adapter making high frequency sound when fast-charging too. You know this sound from %100 charge. If your phone full charge your charge adapter making same sound. But it is happening to me in less than %100 battery. Please help me. Intresting thing is my phone charging normal in normal charge. (Charging 6 hours or 3 adapters) Only fast charge adapters cant charge.
Change charger
Red2Kit said:
Hey guys, i have a really intresting problem. My LG G6 H870 is charging good in normal charging but if there is fast charge icon seeing in the battery phone stopping charge. It is being like full charged so adapter stopping send electricity. But phone still saying fast-charging x hours x minutes left to full charge. I sent my phone to service but they couldnt find a solution. My adapter making high frequency sound when fast-charging too. You know this sound from %100 charge. If your phone full charge your charge adapter making same sound. But it is happening to me in less than %100 battery. Please help me. Intresting thing is my phone charging normal in normal charge. (Charging 6 hours or 3 adapters) Only fast charge adapters cant charge.
Click to expand...
Click to collapse
Have you tried different combinations from other manufacturers? Different cables, different adapters...
romcio47 said:
Have you tried different combinations from other manufacturers? Different cables, different adapters...
Click to expand...
Click to collapse
Yes i did.

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