Who already got permanant unlocked guys, Can you let me know "Device Unlock" app icon dispaying on the App drawer after Factory reset.
I known that Device unlock icon should be gone(Exactly Disabled in App manager) and first permanent unlocked success, Device unlock app gone(As Disabled). Do factory reset then still Device unlock app gone(Disabled) in the App drawer? If keep permanent unlock and run device unlock app, what kind of message dispaying in the Device unlock app? Can you capture and share to here?
Also have you ever been network relocked symptom? I had Tmobole note5 and it suddenly network relocked. Reason is mystery. One day I just eject the sim then insert the sim. Thats it.
Who same experinced guys, how can you resolve this relock problem?
Pulverizer said:
Who already got permanant unlocked guys, Can you let me know "Device Unlock" app icon dispaying on the App drawer after Factory reset.
I known that Device unlock icon should be gone(Exactly Disabled in App manager) and first permanent unlocked success, Device unlock app gone(As Disabled). Do factory reset then still Device unlock app gone(Disabled) in the App drawer? If keep permanent unlock and run device unlock app, what kind of message dispaying in the Device unlock app? Can you capture and share to here?
Also have you ever been network relocked symptom? I had Tmobole note5 and it suddenly network relocked. Reason is mystery. One day I just eject the sim then insert the sim. Thats it.
Who same experinced guys, how can you resolve this relock problem?
Click to expand...
Click to collapse
Did you contact T-Mobile about this issue?
Sent from my SM-G935T using Tapatalk
nktwister said:
Did you contact T-Mobile about this issue?
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
Yes, Actually i asked at least 10 times or over about this re-lock problem.
But no luck. They said that network relocked meaning is just network locking problem and this Note5 IMEI indicate outstanding balance or financing.
T-mobile REP. said device contract & financing problem only resolve account owner. But this account owner(ebay seller) cant't reach now. Because I bought this item one year ago.
Yeah, I was using this T-mobile Note5 unlocked status about one year. But after one year and one day, it suddenly relocked. Still i can't believe why my Note5 re-locked.
The important thing is previous owner(ebay seller) now can't reach out. May he is busy or he no longer login to ebay.
At least i don't have to request T-mobile unlock officially. Because i am not real owner of this Note5 device.
So i found 3rd party unlock service, but recently t-mobile device unlock app service price is increased to $130. Its too high cost for unlocking.
I am very confusing how can i resolve this network relock problem.
Think of it, when i first reviced this unlocked T-mobile note5 from ebay buyer, Device unlock app exists on app drawer.
(Refer the Attachment #1 image)
So, when i executed the Device unlock app, message indicate as below.
(Refer the Attachment #2 image)
Code:
Unlock failed
Unlock approved : Mobile device is permanently unlocked.
I think above unlock fail message is wrong and above message keep since network relocked.
So.. Have you tried a different carrier sim on it to confirm if it's locked or not? If you're using only T-Mobile, why are you worried about device unlock app?
Sent from my SM-G935T using Tapatalk
nktwister said:
So.. Have you tried a different carrier sim on it to confirm if it's locked or not? If you're using only T-Mobile, why are you worried about device unlock app?
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
Sure, Actually I am living at South Korea, So everytime korean SIM insert into this device and still locked as attached screenshot.
I hope to verify this "Device unlock" app's concept for verify my Note5 relock problem.
As I already said my Note5 device unlock app keep displaying at App drawer since permanent unlocked.
I think that is incorrect symptom and hope to know this T-mobile unlock concept
Code:
https://support.t-mobile.com/docs/DOC-14011
If you completed a Permanent Unlock, the applications disappear from the device app list.
verified or changed on Galaxy S7 edge(G935T) model.
Really curious point is When permanent unlocked, Device unlock app disappear /disabled from App drawer even though after Factory reset.
I'm not sure if it was factory unlocked by T-Mobile or if it was unlocked by 3rd party and sold on ebay.. my opinion is that several people have unlocked by T-Mobile and they have installed G935U Rom so it doesn't lock itself.. your best bet might be T-Mobile support with details of your usage or 3rd party unlock..
Sent from my SM-G935T using Tapatalk
nktwister said:
I'm not sure if it was factory unlocked by T-Mobile or if it was unlocked by 3rd party and sold on ebay.. my opinion is that several people have unlocked by T-Mobile and they have installed G935U Rom so it doesn't lock itself.. your best bet might be T-Mobile support with details of your usage or 3rd party unlock..
Sent from my SM-G935T using Tapatalk
Click to expand...
Click to collapse
Thanks your detail explanation and good advice.
Regarding official T-mobile response, they said as follows.
Code:
That being said, it's definitely important to know that if it's a T-Mobile Note 5 and you try to use a different carrier's SIM card in it, it may not work unless the device is SIM unlocked to accept service from another carrier. Even more important to note is that the device will ALWAYS be tied to the original owner. This means even if it has a clean IMEI now, if something happens down the road (it's not fully paid off yet, and the original owner stops making payments on it, or if they report it as lost/stolen to insurance, or if they simply reach out to us and request to block the IMEI), this can change that status at any time. There is no way to prevent this, and if it does happen, the only way to get it unblocked is for the original owner to reach out to take care of whatever the issue is. Does this all make sense? I want to be sure, so you don't run into an issue where you buy a phone that you someday cannot use! Let me know what questions you have!
In short, T-mobile device always tied to original user if device have finaning, only original user can resolve this problem, not second buyer like me(ebay buyer)
Yeah, I think remain key is only 3rd party unlock solution. But 3rd party unlock solution price is now too expensive. About $130
Hope to 3rd party unlock price go down nearby $50.
To. ALL
My main question is still not resolve. Can you let me know following my question if you have permanent unlocked G935T model?
Can you let me know "Device Unlock" app icon dispaying on the App drawer after Factory reset.
I known that Device unlock icon should be gone(Exactly Disabled in App manager) and first permanent unlocked success, Device unlock app gone(As Disabled). Do factory reset then still Device unlock app gone(Disabled) in the App drawer? After factory reset, If keep permanent unlock and run device unlock app, what kind of message displaying in the Device unlock app? Can you capture and share to here?
Pulverizer said:
Thanks your detail explanation and good advice.
Regarding official T-mobile response, they said as follows.
Code:
That being said, it's definitely important to know that if it's a T-Mobile Note 5 and you try to use a different carrier's SIM card in it, it may not work unless the device is SIM unlocked to accept service from another carrier. Even more important to note is that the device will ALWAYS be tied to the original owner. This means even if it has a clean IMEI now, if something happens down the road (it's not fully paid off yet, and the original owner stops making payments on it, or if they report it as lost/stolen to insurance, or if they simply reach out to us and request to block the IMEI), this can change that status at any time. There is no way to prevent this, and if it does happen, the only way to get it unblocked is for the original owner to reach out to take care of whatever the issue is. Does this all make sense? I want to be sure, so you don't run into an issue where you buy a phone that you someday cannot use! Let me know what questions you have!
In short, T-mobile device always tied to original user if device have finaning, only original user can resolve this problem, not second buyer like me(ebay buyer)
Yeah, I think remain key is only 3rd party unlock solution. But 3rd party unlock solution price is now too expensive. About $130
Hope to 3rd party unlock price go down nearby $50.
To. ALL
My main question is still not resolve. Can you let me know following my question if you have permanent unlocked G935T model?
Can you let me know "Device Unlock" app icon dispaying on the App drawer after Factory reset.
I known that Device unlock icon should be gone(Exactly Disabled in App manager) and first permanent unlocked success, Device unlock app gone(As Disabled). Do factory reset then still Device unlock app gone(Disabled) in the App drawer? After factory reset, If keep permanent unlock and run device unlock app, what kind of message displaying in the Device unlock app? Can you capture and share to here?
Click to expand...
Click to collapse
You checked if your imei is blacklisted?
Maximoalba291 said:
You checked if your imei is blacklisted?
Click to expand...
Click to collapse
Yeah, At least not blacklisted.
Yesterday I found another solution and resolved this problem.
My conclusion is it's double fault both Samsung and T-Mobile. It meaning first unlock not processed perfectly and it would have been cause relock problem.
Detail things of this provlem will update soon with timeline and evidences.
My GS7 recently re-locked as well after trying the G930U ROM. It was unlocked via the app after 40 days of service, and worked fine on AT&T for a little while. I recently went back to the G930T ROM and the device unlock app showed back up. It now throws the same error - "Unlock Failed: Mobile Device is Permanently Unlocked". Device is not blacklisted, and I no longer have an AT&T sim to try.
Related
Hi everyone, I hope this is not ilegal or something... Well the thing is I got scammed on eBay buying and unlocked lg v20 us996, I already opened a dispute in PayPal but in the meantime I'm trying to fix this...
I've read some "solutions" but it's not at all explained so I've tried EVERYTHING and nothing works. My bootloader is locked and I don't have enabled OEM unlock nor USB debugging . So my question is, is there any way to activate these two other than in the phone itself ? (I can't do it the normal way since the RAC message blocks absolutely everything on the phone)
Could someone that has done this before walk me through this? I would extremely appreciate it!!!
Thanks in advance people.
Kevinrdz91 said:
Hi everyone, I hope this is not ilegal or something... Well the thing is I got scammed on eBay buying and unlocked lg v20 us996, I already opened a dispute in PayPal but in the meantime I'm trying to fix this...
I've read some "solutions" but it's not at all explained so I've tried EVERYTHING and nothing works. My bootloader is locked and I don't have enabled OEM unlock nor USB debugging . So my question is, is there any way to activate these two other than in the phone itself ? (I can't do it the normal way since the RAC message blocks absolutely everything on the phone)
Could someone that has done this before walk me through this? I would extremely appreciate it!!!
Thanks in advance people.
Click to expand...
Click to collapse
Are you able to disable the RAC APP system side, and then reboot to see if they were lazy and didn't disable the usb debugging as well.
HiddenKnight said:
Are you able to disable the RAC APP system side, and then reboot to see if they were lazy and didn't disable the usb debugging as well.
Click to expand...
Click to collapse
What do you mean by disabling system side bro? If it's something I have to do inside the phone i absolutely can't since this RAC messages blocks the phone and I can't access it because it requests ab4 digit PIN
Kevinrdz91 said:
What do you mean by disabling system side bro? If it's something I have to do inside the phone i absolutely can't since this RAC messages blocks the phone and I can't access it because it requests ab4 digit PIN
Click to expand...
Click to collapse
System side, by that, I mean to disable the app via Tha applications menu in settings.
HiddenKnight said:
System side, by that, I mean to disable the app via Tha applications menu in settings.
Click to expand...
Click to collapse
No bro I cant do anything on the phone, So i need help to unlock the bootloader from adb or somethig...
I dont know if this trick works on LG but on Samsung when I had a S6 I posted a fix for this somewhere on XDA where you put the RAC fix on a external thimb drive and plug it into your usb port on your phone after factory resetting it and it will popup the file manager and aftwr you install the RAC apk which is just a shortcut to settings you tick OEM unlock in Dev Mode and then root the phone. Again I don't know if it works still but worth a try.
Kevinrdz91 said:
Hi everyone, I hope this is not ilegal or something... Well the thing is I got scammed on eBay buying and unlocked lg v20 us996, I already opened a dispute in PayPal but in the meantime I'm trying to fix this...
I've read some "solutions" but it's not at all explained so I've tried EVERYTHING and nothing works. My bootloader is locked and I don't have enabled OEM unlock nor USB debugging . So my question is, is there any way to activate these two other than in the phone itself ? (I can't do it the normal way since the RAC message blocks absolutely everything on the phone)
Could someone that has done this before walk me through this? I would extremely appreciate it!!!
Thanks in advance people.
Click to expand...
Click to collapse
This is weird, I literally just went through this same exact situation. I contacted RAC using the number provided on the lock screen, I explained the situation and they asked for my IMEI, they looked it up and they confirmed it wasn't supposed to be sold to me, they then instructed me to bring it into my local RAC location where they would buy the phone back from me, after I did this I contacted ebay and explained everything that I had done, they said as long as I was able to provide proof that this incident happened and the phone was "stolen" (sold to me without authorization from the RAC it was being leased from) that they would fully refund me.
I went back and contacted the RAC that the phone belonged to and asked them to fax over (to my local RAC) information proving the phone was being leased from them and was not supposed to be sold to me, they were happy to do this for me. I provided the documentation as well as pictures of it next to the phone to ebay and got a full refund (on top of the buyback from RAC for the phone) I then bought a NEW unlocked v20 from Brandsmart USA for 399$ it was about what I paid on ebay (I actually came out ahead because I got a full refund from ebay + a 150$ buyback from RAC)
if you have any questions feel free to PM me, I'll gladly help in any way that I can, people who do this are scum
LG V20 rent a center
I have a Verizon v20 with rent a center lock, if anyone can give me the solution, I'm willing to pay. Please pm.
Anything I can do with this phone? Found it in the bay last friday, it's pattern locked and doesn't seem to take phone calls or allow me to contact anyone to retrieve..
Would I be able to install a custom rom or something to actually utilize this phone, does it need to be like IOS jailbroken first also?
demalii said:
Anything I can do with this phone? Found it in the bay last friday, it's pattern locked and doesn't seem to take phone calls or allow me to contact anyone to retrieve..
Would I be able to install a custom rom or something to actually utilize this phone, does it need to be like IOS jailbroken first also?
Click to expand...
Click to collapse
Needs factory reset and Samsung frp lock removed. Att and Verizon can block signal to most phones that have been reported lost - stolen .
Sent from my SM-G955U using Tapatalk
ty, possible to use to watch movies on, if I ever get frp lock removed? I only see services that I have to pay for, I'll probably just leave it on shelf or something for now.
If you do get FRP removed, you will be able to use the phone like normal again.
If the Verizon, AT&T, T-Mobile or Sprint blacklist the phone, a SIM card will never work in it again. But it will still function like normal but with no SIM in it. WiFi device only.
Thanks, after hours of searching for a solution, it would appear I can't remove FRP by any means that I've found online.. So seems I found a 700$ brick lol.
demalii said:
Thanks, after hours of searching for a solution, it would appear I can't remove FRP by any means that I've found online.. So seems I found a 700$ brick lol.
Click to expand...
Click to collapse
Shoot me a pm if your interested in selling it.
Hi there guys,
I seem to have an issue, on my LG V20 H918 I order an unlock code. I figured out a method to make it prompt for the code and bypass the T-Mobile unlocking app all together, however, here's the issue.
I received Three codes in with the markers
NCK:8565570142041856
SPCK:9791172928931644
NSCK:2448289909387735
NOTE: Codes included because they do not identify me or my device directly.
First I entered NCK and got "Network unlock successful" and went on assuming that was the end to it, however, after rebooting it prompts me for the Network Unlock Pin again. After entering the same (NCK) I was this time told the unlock was unsuccessful, so I tried the other codes provided all with the same Network unlock request unsuccessful response.
So my ultimate question is, what the you suppose the first success did and how can I finish the job? If it weren't for me figuring out how to access manual code entry, I wouldn't have spent money on this code.
How I accomplished bypassing the unlock app and getting a unlock prompt was by flashing AOKP and booting with a unauthorized SIM card, I'm just confused because what did that first successful unlock do? Why would it prompt me for the unlock code again and not accept the first successful code. I'm not sure if my device is unlocked or not at this point considering that, is it possible that the initial successful unlock enabled another band to be used in an unlocked state or even unlocked the device just the app does another step I'm failing to do manually to finalize this unlock.
I'd appreciate your opinions and advice in this situation, I personally feel like this might lead to something or either I'm running into a dead end another individual has also.
If you pay for it on like an installment plan you have to pay it off completely before you can unlock it. They keep it locked so you don't just do a promo and leave to someone like AT&T.
jameslapc2 said:
If you pay for it on like an installment plan you have to pay it off completely before you can unlock it. They keep it locked so you don't just do a promo and leave to someone like AT&T.
Click to expand...
Click to collapse
I'm not actually sure what the status of this device was, I bought it 3rd party from an Ebay seller. Any speculation on what the first "Unlock request successful" did if anything?
No idea unlocking phones isn't my specialty. But possibly the phone is blacklisted which is making it hard to unlock. Honestly what I'd do is take it to a T-Mobile store and ask them what's up.
jameslapc2 said:
No idea unlocking phones isn't my specialty. But possibly the phone is blacklisted which is making it hard to unlock. Honestly what I'd do is take it to a T-Mobile store and ask them what's up.
Click to expand...
Click to collapse
Tried giving them a call, they appear to get very rude when they hear the word "unlock" which is sad, I take it they don't particularly care for people getting device unlocks? She hung up on me and the other agent just completely shut me off, she tried to offer me a contract but no further details which is really irritating.
That's unlike their service. It's possible you called at a bad time. More mid day is when they're as helpful as can be. I would take it to a store if possible and just tell them your situation I've done that before and they bent over backwards for me at my store.
Any news on this?
bpc4209 said:
Any news on this?
Click to expand...
Click to collapse
Unfortunately, nothing more. Still haven't managed to figure out exactly what it did, I did discover that the phone does not have money owed on it.. Not entirely sure what the chock this up to really. I cannot replicate the results to investigate with logcat, I know that my attempts didn't permanently lock my device thankfully.
I bought the phone from Ebay and it was advertised as unlocked, but when I got the phone, I noticed the T-Mobile Device Unlock app with the options of permanent unlock or temporarily unlocked. I tried doing permanent unlock but it said it didn't work, but temporarily unlocked did.
What confuses me is that before i try all this, I tried 2 different sim cards from 2 different networks and it worked fine. The app says that if it is permanently unlocked, the app will disappear. So is there a way to check if my phone is truly permanently unlocked or only temporarily?
FWIW my phone has been fully refurbished and the s/n has been altered before. So idk what has been changed on this phone.
imeem said:
I bought the phone from Ebay and it was advertised as unlocked, but when I got the phone, I noticed the T-Mobile Device Unlock app with the options of permanent unlock or temporarily unlocked. I tried doing permanent unlock but it said it didn't work, but temporarily unlocked did.
What confuses me is that before i try all this, I tried 2 different sim cards from 2 different networks and it worked fine. The app says that if it is permanently unlocked, the app will disappear. So is there a way to check if my phone is truly permanently unlocked or only temporarily?
FWIW my phone has been fully refurbished and the s/n has been altered before. So idk what has been changed on this phone.
Click to expand...
Click to collapse
I'm pretty sure it's temporary, since not only is it not gone but you also pressed temporary which is allowing the other service to work
LGAGaming said:
I'm pretty sure it's temporary, since not only is it not gone but you also pressed temporary which is allowing the other service to work
Click to expand...
Click to collapse
weird thing is that my phoned worked as "unlocked" before i press temporary unlock. Unless the seller did it and factory reseted the phone so that i don't see it. But anyways, i went here: https://www.t-mobile.com/verifyIMEI.aspx and entered my imei and it said it has a outstanding balance. Gonna email the seller about that...
Figured I share my repair experience here as OnePlus has set a new low in my book for customer service. Started when I sent my device (unlocked by T-Mobile) for repair last month. I was given the option of repair or replacement but chose repair so I wouldn't have to unlock again. I received it back about a week later but with no documentation as what the repair was (found out through my calles it was a motherboard replacement. I did notice the SN was the same but the IMEI was different. Used it for 3 days and called T-Mobile to have it unlocked but their system now sees my device as a non-T-Mobile phone and they can't unlock it (and they have tried 4 times since Sept 25th). Over the past few weeks I have conferenced on T-Mobile support with OnePlus support in an attempt to get it unlocked and every time I call it's like starting from scratch with OnePlus. Four times now I've been told to wait 24-48 hours so they can hear back from there repair facility, I've made 14 total calls to check status (they have never called me back once). T-Mobile has been absolutely great and were on the phone with OnePlus with me for over an hour. So for know unless a miracle happens I'm stuck with a phone that can't be network unlocked by any carrier. Looks like the repair facility perhaps used a standard motherboard and flashed the T-Mobile firmware on it from what I can determine. If you need service for a T-Mobile device ALWAYS choose a replacement if you have the option)
Rule #1: Never ever choose repair when replace is an option. XDA is rife with people complaining about repair issues with every phone manufacturer. But I think you know that now. Also, I would hardly fault OnePlus in this situation. Its a simple issue of the IMEI not being in the T-Mobile database. Thats not OnePlus' fault. Thats a T-Mobile issue. IT can be added to there database. Verizon does this but for a completely different reason. But ultimately fault is in the eye of the beholder.
Also, to further support my claim think of it this way... T-Mobile (and Verizon) request the bootloader / SIM lock. If you buy the non carrier version from One Plus this would be a mute point. Again, a T-Mobile issue, not OnePlus. If you really want to get technical fault the US Congress for allowing them to lock in the first place. Ok Ok... Way off on a tangent...
Now... Some questions for you...
Have you ran the IMEI against an IMEI check database to see what kind of device it returns as? I would be curious to see. Another way to find out if its a T-Mobile device is to check the IMEI against your last phone. If the first few digits are the same or different will support your claim of the device being different.
Have you tried to tried to toggle the bootloader unlock switch or is it gray'ed out?
Have you tried popping in another carriers SIM just for giggles?
Lastly, have you tried to unlock it yourself by using the built in unlock program in network settings?
If that fails you may want to consider sending it back to OnePlus again for replacement. I can only assume that you do not have insurance? If you do then you may want to check with them about replacement faulting the IMEI as the issue. Might be a hard sell but I'm sure it could be done.
Scott said:
Rule #1: Never ever choose repair when replace is an option. XDA is rife with people complaining about repair issues with every phone manufacturer. But I think you know that now. Also, I would hardly fault OnePlus in this situation. Its a simple issue of the IMEI not being in the T-Mobile database. Thats not OnePlus' fault. Thats a T-Mobile issue. IT can be added to there database. Verizon does this but for a completely different reason. But ultimately fault is in the eye of the beholder.
Also, to further support my claim think of it this way... T-Mobile (and Verizon) request the bootloader / SIM lock. If you buy the non carrier version from One Plus this would be a mute point. Again, a T-Mobile issue, not OnePlus. If you really want to get technical fault the US Congress for allowing them to lock in the first place. Ok Ok... Way off on a tangent...
Now... Some questions for you...
Have you ran the IMEI against an IMEI check database to see what kind of device it returns as? I would be curious to see. Another way to find out if its a T-Mobile device is to check the IMEI against your last phone. If the first few digits are the same or different will support your claim of the device being different.
Have you tried to tried to toggle the bootloader unlock switch or is it gray'ed out?
Have you tried popping in another carriers SIM just for giggles?
Lastly, have you tried to unlock it yourself by using the built in unlock program in network settings?
If that fails you may want to consider sending it back to OnePlus again for replacement. I can only assume that you do not have insurance? If you do then you may want to check with them about replacement faulting the IMEI as the issue. Might be a hard sell but I'm sure it could be done.
Click to expand...
Click to collapse
Same situation here, mine was unlocked did a replacement and it was locked and T-Mobile has no record of it. It took me 17 days to get the replacement and every day I checked the status I get told wait 24-48 hours. Now after I got it I'm told every day to wait 3-5 days for an update. Really one plus?
One plus sucks at anything customer service. Can you not do a warranty through tmobile?
Hi, i have the same problem. I was able to unlock my OP8 the moment I bought it. But after sending my OP8 for repair, it was locked when sent back. I got the error "server 255" when I tried to do a permanent unlock.
I contacted Tmobile and they said I need a valid tmobile account, which I don't:
"One of our mobile device unlock requirements is an active T-Mobile account. Since you don't have one you're going to need the get the unlock via a 3rd party company. Our apologies for this."
I have contacted OP 4 times now. They say they'll escalate my problem to the relevant team.
So how did u ppl solve it? Anyone tried the mtd below:
https://www.reddit.com/r/oneplus/comments/qn8dez
Thanks.
zonexo said:
Hi, i have the same problem. I was able to unlock my OP8 the moment I bought it. But after sending my OP8 for repair, it was locked when sent back. I got the error "server 255" when I tried to do a permanent unlock.
I contacted Tmobile and they said I need a valid tmobile account, which I don't:
"One of our mobile device unlock requirements is an active T-Mobile account. Since you don't have one you're going to need the get the unlock via a 3rd party company. Our apologies for this."
I have contacted OP 4 times now. They say they'll escalate my problem to the relevant team.
So how did u ppl solve it? Anyone tried the mtd below:
https://www.reddit.com/r/oneplus/comments/qn8dez
Thanks.
Click to expand...
Click to collapse
I hate oneplus with a passion I'm 8 months and still going with an issue they keep BS'n me on
Hi, I would like to post an update. After contacting OP support a few times thru chat, they agree to help me talk to Tmobile directly. I told them I can't use the phone, I'm overseas (really, no joke), and I contacted Tmobile but they refused to help.
After waiting for a few days, my IMEI is whitelisted and I was able to unlock the phone. So I guess if you are persistent enough and tell them tt you've exhausted your options, they will help. So I guess they're still nice ppl (kudos to Sophia!)
Hope someone with similar problem can try what I did.
Just wanted to fan the flames that OnePlus is still up to their BS. I sent my phone to repair the back glass after I recovered from unbricking my phone rooting after the Android 13 OTA. When I get it back, after all these warnings signs something was off I realized when I tried to put my unlock_code.bin and it kept failing that they gave me a new motherboard. Luckily I AM a Tmobile customer, but holy heck, what if I was not? Luckily somehow I was able to get in to get the info to request another code to unlock my bootloader even though I'm still carrier locked.
fgjruiz said:
Just wanted to fan the flames that OnePlus is still up to their BS. I sent my phone to repair the back glass after I recovered from unbricking my phone rooting after the Android 13 OTA. When I get it back, after all these warnings signs something was off I realized when I tried to put my unlock_code.bin and it kept failing that they gave me a new motherboard. Luckily I AM a Tmobile customer, but holy heck, what if I was not? Luckily somehow I was able to get in to get the info to request another code to unlock my bootloader even though I'm still carrier locked.
Click to expand...
Click to collapse
I just had my op8 repaired back with a motherboard replacement so that it can't unlock the sim as I am not a T mobile customer. I used online chat several times and complained about sim-unlock. Finally, after I gave them both old and new imei and strong complain, they unlocked my sim card. Not a good experience, but the result turned out to be good.