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Hi all
I cant seem to find a definitive answer to this and Samsung support have not been very helpful.
When I try to install the drivers for the Galaxy S when connected to Kies I get a driver failed to load message.
It seems to be the MTP driver.
This is on 32 bit W7 laptop.
Does anyone have a solution to this? With Froyo coming but only via Kies it is becoming a bit desperate!
Thanks in advance
Simon
you are not alone my friend, everyone have grief with Kies
after installing Kies, try the option to Install Driver inside the Kies app
see if that helps
next alternative is to install Android SDK drivers
There seems to be a lot of issues with Kies. Mine is 'MainStage has stopped working'.
However there is little, or no, support for it. Loads of Kies questions and reported issues have gone unanswered on this, and other, Android/Samsung forums.
I've just managed to get the Australian Kies release working on my XP laptop. 5 or 6 installs and uninstalls, cleaning folders out from bad uninstalls, looking for reminants left behind. It took ages, but now at least I managed to get it working and clean my Orange SGS and flash it to JM1.
Just going to copy and paste the tips I wrote up on VF when I'd wanted to use kies to upgrade firmware:
Yakumo said:
Kies direct download link : downloadcenter.samsung.com/content/SW/201009/20100903113039859/Kies_1.5.1.10074_45.exe
This is the most up to date version as of writing this, don't use the auto updater it can take 2 hours, ridiculous update system going file by file for 10,0000 files instead of a single download than unpacker.
Install Kies, then click kies at the top left, and with the phone not plugged in select driver recovery. when that is finished plug the phone in.
If you still have a problem with it connecting, with it looping the MTP connection on the phone.
the MTP connection bug has been identified at last and though there isn't an official fix yet, it's not too hard to sort out yourself
filenames with an extension of longer than 16 chars on your SD cause the MTP problem, so anything after the last "." on a filename that is longer than 16 chars.
I think the largest cause of this is probably the '.thumbdataX-XXXXXXXXXXX' file you will find in "DCIM/.thumbnails" with any file manager app. You can just delete this and then try connecting
I deleted that file, and the entire TunnyBrowser directory, and the SoundHound app entire cache directory.
This was the first time I'd had the problem since I got the phone and wiped my SD card, but I hadn't been taking photo's till recently, I have a lot of other apps installed. Clearing those 3 things fixed the problem for me immediately.
Once I had done that I was able to install the JM1 firmware successfully, the phones auto reboot after flash seemed to fail after the samsung logo came up - after leaving it a long time it didn't progress, but I pulled the battery out for 30 seconds and the phone was fine after that.
I had backed up all my apps with ASTRO file manager before the install, and contacts with kies, but I did not have to do any restore after the flash in the end. all contacts and apps were still there.
Click to expand...
Click to collapse
Have you tried Kies from Samsung Australia? They have the latest version (1.5.1.100853)
Meh, my Kies just killed itself, decided to update and now it bombs out every time I connect the phone, tried rolling it back, but its still screwed.
How hard can it be?
I originally posted a fix, but the server rollback killed it.
So here it goes again
Download the new version from australia
Then uninstall the old version from your PC
Then delete the \kies\ from \program files
Install the new version of kies from australia
Done
Sent from my GT-I9000M using XDA App
I keep getting a notification that a system update is available but after it downloads and tries to install, I get the error "the update is invalid and has been canceled"
Did this six times with the same result. What's going on?
SamXp said:
I keep getting a notification that a system update is available but after it downloads and tries to install, I get the error "the update is invalid and has been canceled"
Did this six times with the same result. What's going on?
Click to expand...
Click to collapse
Assuming you are not rooted or modded, the only thing I did (and always do) is remove my transflash card before I do an update. If you DO mod or have root, maybe it's something else.
So my recommendation for now is to remove your msd card, that is if you even have one plugged in and then download and apply the update. If you don't have one in there, no suggestions here right now. I am stock, have never rooted or modded my system and my OTA was perfection. It downloaded and updated without a hitch.
GL, let me know how it goes.
not rooted but I did have an SD card inserted. Removed it and the OTA was successful! Thanks!!
SamXp said:
not rooted but I did have an SD card inserted. Removed it and the OTA was successful! Thanks!!
Click to expand...
Click to collapse
Good to hear! Now you know.
Enjoy your Iconia.
Realllllly interested to know why the sd card is causing the update to fail, that's strange.
if you download the patch fix from Acer support site, it also fix the "the update is invalid and has been canceled" error. That is how I solved the problem. It is good to know that the SD card is the main cause as I also inserted my SD card.
What about Acer informing about those "how to do" basic things.
Neoprimal said:
Assuming you are not rooted or modded, the only thing I did (and always do) is remove my transflash card before I do an update. If you DO mod or have root, maybe it's something else.
So my recommendation for now is to remove your msd card, that is if you even have one plugged in and then download and apply the update. If you don't have one in there, no suggestions here right now. I am stock, have never rooted or modded my system and my OTA was perfection. It downloaded and updated without a hitch.
GL, let me know how it goes.
Click to expand...
Click to collapse
We have 3 Acer 500's ( NOT Rooted) in our family, two of them got the updates without any problems.......one even had an external sd card in it.
However, the third unit has NO sd-card and is NOT able to complete the update.
I hate to perform a factory (hard) re-set on it, as this unit has many apps installed.
Any new suggestions would be grately appreciated.
SamXp said:
not rooted but I did have an SD card inserted. Removed it and the OTA was successful! Thanks!!
Click to expand...
Click to collapse
I have got all my ota updates and installed with my msd card always in the device. Strange
Sorry, not relevant.............
kekinash said:
Sorry, not relevant.............
Click to expand...
Click to collapse
Was my post # 42 irrelevant? Often the replies are interesting, but do not answer the specific question(s). This happens on all forums I have ever seen.
jostarr said:
Was my post # 42 irrelevant? Often the replies are interesting, but do not answer the specific question(s). This happens on all forums I have ever seen.
Click to expand...
Click to collapse
Not your post, it was what I wrote.... Just didn't drank my morning coffee and I wrote something not relevant to help you. Sorry for the confusion
Perhaps the 3.2 OTA update is getting corrupted during the download. It seems to be a zip file of some 357 MB.
Does anyone know in which folder the zip file is stored, and the name of the file?
I'm thinking I could try to delete the file and download it again. Then try to install it
My goal is to avoid a Factory (hard) reset.
For those posting that they're not rooted, it may be helpful to also note if it ever was rooted previously. I unrooted, or thought I did, and was getting hung at the Bee logo with an "!". I had to re-root, unintall anything related to root, including reflashing the stock rom, reversing everything that USB Mount All had done, re-enable the phone checking services and uninstall the battery saving app afterwards, THEN I was able to successfully update. Turns out I really didn't have a need for root access.
I had the same error message and tried twice before it finally went through the third time. I was rooted, but with the stock ROM. I also had an SD card in and removed it for my second try. I did not remove root for any of my attempts. On my third try, I left the SD card in and it updated. Wish we could get some consistency so we could try and determine the cause(s).
jostarr said:
We have 3 Acer 500's ( NOT Rooted) in our family, two of them got the updates without any problems.......one even had an external sd card in it.
However, the third unit has NO sd-card and is NOT able to complete the update.
I hate to perform a factory (hard) re-set on it, as this unit has many apps installed.
Any new suggestions would be grately appreciated.
Click to expand...
Click to collapse
2 stupid and 1 not so stupid question(s), but I have to get it out of the way.
Do you have it plugged in? The tablet may not update if the battery is too low.
The other silly question - how much space is it reporting as free? I don't know if this issue still persists for some, but I remember reading a while back where people's tablets were mysteriously 'filled up'. Since you have lots of apps anyway, could you check to make sure you have enough space free?
Finally, are you setting the tablet and wifi to never turn off? I always make sure my wifi is set to always on (which it usually is set to anyway) and also that my screen timer is set to 30m or Never so it doesn't turn off. Just in case it matters. 30m for small updates, Never for large ones.
The file is supposed to download again if it doesn't work - does it not? I have no idea where it goes. A dev may be able to help you there. If you need it to re-download, I think you can just perform a manual check and it should ask you if you want to get it. (I think).
Since some people have reported that the update works WITH the sd card in there - perhaps you can try some reverse psych. and pop in a msd, see if that works.
Let me know how it goes or if you got it to work.
Interesting questions and comments. The answer to all 3 is Yes, Yes, Yes.
Thanks.
This is why I love coming to THIS forum. So many more ideas that help identify and solve the issue. Most of the other forums I looked at said "factory reset, hard reset, factory reset, hard reset..." I come here, and I see "unseat the MSD card, set wifi to always on, set screen blackout to 30 mins, etc." And VOILA! Success!
Mine is a US-based unrooted A500, 16 gig MicroSD card, and lots of apps. I was dreading the thought of doing a hard reset, as I didn't want to lose all the apps (and the info stored therein), and have to spend the better part of a day restoring everything (had to do it before; this is my second A500, as the first was stolen at the Ostiense train station in Rome). So here are the ideas I took from the above posts to get the update to work:
1 - In "Settings" set Wi-Fi Turn Off to "Never" or "Never if plugged in."
2 - Also in "Settings" set Screen Turn Off to "30 minutes."
3 - Power off your tablet, and remove the Micro SD card (if you have one installed).
4 - Power on your tablet, go back into "Settings," and go into the About Tablet section on the bottom left.
5 - Tap "System Update." If the update was downloaded previously, it's likely you'll go straight to the Ready to Install pop-up. If this is the case, run the update, and let it fail.
6 - Once the update fails, go back into the About Tablet section as above and tap "System Update" again. This time, you should get the Download Update pop-up.
7 - Let everything download, and then run the installer when it pops up.
8 - Cross your fingers and toes, and pray to whatever deity you worship that the install is successful. It worked for me at this stage.
Might be something with the wifi or screen blackout settings that causes the download to corrupt. Might be something with the MicroSD card. Whatever it is, give this process a try, and try 2 or 3 times if the first one doesn't go through (as the system may still be trying to use the old corrupted download).
Best of luck to those who still have this issue!
Edited to add: BTW, once everything is working again, don't forget to back into "Settings" and set Screen Turn Off and Wi-Fi Turn Off back to where they were before to save battery life. Forgot to mention that. Oops!
Neoprimal said:
2 stupid and 1 not so stupid question(s), but I have to get it out of the way.
Do you have it plugged in? The tablet may not update if the battery is too low.
The other silly question - how much space is it reporting as free? I don't know if this issue still persists for some, but I remember reading a while back where people's tablets were mysteriously 'filled up'. Since you have lots of apps anyway, could you check to make sure you have enough space free?
Finally, are you setting the tablet and wifi to never turn off? I always make sure my wifi is set to always on (which it usually is set to anyway) and also that my screen timer is set to 30m or Never so it doesn't turn off. Just in case it matters. 30m for small updates, Never for large ones.
The file is supposed to download again if it doesn't work - does it not? I have no idea where it goes. A dev may be able to help you there. If you need it to re-download, I think you can just perform a manual check and it should ask you if you want to get it. (I think).
Since some people have reported that the update works WITH the sd card in there - perhaps you can try some reverse psych. and pop in a msd, see if that works.
Let me know how it goes or if you got it to work.
Click to expand...
Click to collapse
Tried downloading the 3.2 upgrade again, and made it a point to have the Acer full charged, connected to the charger, and in close proximity to the wireless router. The download was successful, and the file unzipped ok and the installation proceeded smoothly as expected.
Many thanks to all those who made suggestions.
jostarr said:
Tried downloading the 3.2 upgrade again, and made it a point to have the Acer full charged, connected to the charger, and in close proximity to the wireless router. The download was successful, and the file unzipped ok and the installation proceeded smoothly as expected.
Many thanks to all those who made suggestions.
Click to expand...
Click to collapse
Nice! Enjoy
Hi All, I have searched but not found an explaination thats clear to me.... here goes.
Ideos X5, mine, updated with GB from Huewai site - beta version, works great!!! beter battery, faster wireless etc... update when flawlessly using instructions included in the update file.
Tried to update my friends ideos x5 exactly the same but a white one, and first stage loading the update went fine but then when it restarted it to load 2nd update file, - the 1k one, it just goes to pink screen. Obviously not seeing the sdcard...
Its not bricked because it seems to work fine... just appears to be missing some apps like the wireless/bluettoth/gps switcher that appears on mine when i pul down the notification screen, also maps says it has an error , and he does not have the 'beyond the sky' theme.... and only default keyboard laylout that pretty much sucks.
Now - the question is - can i remove the sd card from my phone, put it in pink screen mode and copy the image folder to my pc then copy it out to his phone? will that work?
I can't seem to flash it agian as it appears to not see the sdcard in flash mode hence why it goes to pink screen mode.
What phone model do you have? Which version of rom (from which thread) did you download?
Probably you need to do a downgrade. You have a thread for that.
It was the update from the manufacturers web site as I stated above - the beta vresion of gingerbread, Ideos X5 U8800 is the model of phone, not the pro version.
As I sid it appears to be running GB and the 'about phone' screen confirms this, just the apps are not all there and the boot up is different, looks like its loading frodo intially with the IDEOS logo then an android title appears, then it loads up to the gb lock screen.
Use the update from this thread (B518): http://forum.xda-developers.com/showthread.php?t=1369296
It has only one step (2 steps are joined into one) and work fine
Edit: You can try using internal SD if it doesnt detect external... btw: Do you have fast bot turned off?
thanks fo ryur reply, but it did not help, this is the same version we used to get where we are at now.... it is two step upgrade, the last update file is 1k and has all the settings and apps config... or so it seems.
We have managed to get the update to complete, but there is one strange side effect, the internal sd only has 6 or 7 folders whereas my phone I upgraded 2 weeks ago has lots... I wonder if its write protected it or something.
to get round the "unable to see external sd" after running first update file - hence unable to load second file - by connecting to computer and replacing the imgage folder on the internal sd card with the ones from my phone. On restarting it imediately found external sd and the dload folder and completed its update.
Can some one explain why this worked? I don't understand why it did, but would like to.
Hey guys...I have another thread in which I'm asking a question on how to tranfer files to the tablet..http://forum.xda-developers.com/showthread.php?p=42642994#post42642994. Anyway now that I've played with the device for a day or two the questions come. First off by flashing a new ROM, will this problem be solved?? ( Just to save u the time of looking I can't seem to tranfer files from my Tablet to PC and vice versa. Under MTP mode ( I think that's the name) the tablet shows up as a camera and everytime I try to make,copy or move a file I get an error message. Now for my SECOND question. looking at the ROM's I get confused when I go to the download pages. Some of them have names like Tilapia,Crespo,etc. What are those? I think it might be the different ROM's for the different devices and if so which is mine?? I have the 32 GB model that has wifi JDQ39 and this leads into my THIRD question. I purchased the tablet used off of ebay and it's in great condition. When i powered it up it hadn't been rooted or anything, but funny thing is I found two programs on it from t-mobile?? Yes I know, a My Account app and device information, the *my account* showing Data and minutes left, although there was none. So are these also used as phones? Or might've my apps been downloaded once I signed into google..which I think is what happened!! Anyway that's my adventures so far...hopefully this will help any other newbs who stumble upon this great tablet.
Playdoe said:
Hey guys...I have another thread in which I'm asking a question on how to tranfer files to the tablet..http://forum.xda-developers.com/showthread.php?p=42642994#post42642994. Anyway now that I've played with the device for a day or two the questions come. First off by flashing a new ROM, will this problem be solved?? ( Just to save u the time of looking I can't seem to tranfer files from my Tablet to PC and vice versa. Under MTP mode ( I think that's the name) the tablet shows up as a camera and everytime I try to make,copy or move a file I get an error message. Now for my SECOND question. looking at the ROM's I get confused when I go to the download pages. Some of them have names like Tilapia,Crespo,etc. What are those? I think it might be the different ROM's for the different devices and if so which is mine?? I have the 32 GB model that has wifi JDQ39 and this leads into my THIRD question. I purchased the tablet used off of ebay and it's in great condition. When i powered it up it hadn't been rooted or anything, but funny thing is I found two programs on it from t-mobile?? Yes I know, a My Account app and device information, the *my account* showing Data and minutes left, although there was none. So are these also used as phones? Or might've my apps been downloaded once I signed into google..which I think is what happened!! Anyway that's my adventures so far...hopefully this will help any other newbs who stumble upon this great tablet.
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Click to collapse
Not sure about the file copy problem but why don't you first try a factory reset and update to latest stock image and see if that does anything, nothing to lose since you just got the tablet. The names refers to the different models, if you have a 32 G wifi only that should be "grouper". Not sure why the tmobile apps are there, maybe it will be gone after you do the reset? Or maybe you have a phone on tmobile so when you choose to restore the account settings it restored the app for you?
So basically i decided to root my new phone, i am very new to rooting or anything android and decided to follow a guide step by step, i finshed the rooting process sucessfully and everything seemed to work, then i installed a bunch of rooting things such as : Orbot,Titanium Backup,Freedom?, and couple others but i forget their names, a couple hours later i tried to go on the Play Store and it said "no connection" so i googled it and ended up downloading a bunch of editing things like Es file explorer and some others, most things i came across said i had to edit a "hosts" file, but when i got there it was read only, so again more googling and and apparently i have to edit another file, something with a C? i forget now, all i remember is that i couldnt find that file so i made a (probably stupid) choice of editing the closest file by name which was "Chmod", i scrolled all the way down and added a new line like thay said, when that did nothing, i gave up and restarted my phone for pretty much no reason, once i got back in it shows sortof an "xed" out thing where the data bars should be and it refuses to connect to wifi. I did start unrooting by SU in its settings but for reason i cancelled i cant remember if it was before or after,(its really late at night here).
Im so scared that ill have to replace my phone and i know i made mistakes but just please help!!pleaseee I dont know what to do ((
I forgot what the new line said so i just went back to check and its gone ?
Also when i go in my data in settings it says 32 gbs USED !!!!WTFFFFF , i have a 6 gb plan
and apparently "removed apps" took up 11 gbs wtfff
vipera9 said:
So basically i decided to root my new phone, i am very new to rooting or anything android and decided to follow a guide step by step, i finshed the rooting process sucessfully and everything seemed to work, then i installed a bunch of rooting things such as : Orbot,Titanium Backup,Freedom?, and couple others but i forget their names, a couple hours later i tried to go on the Play Store and it said "no connection" so i googled it and ended up downloading a bunch of editing things like Es file explorer and some others, most things i came across said i had to edit a "hosts" file, but when i got there it was read only, so again more googling and and apparently i have to edit another file, something with a C? i forget now, all i remember is that i couldnt find that file so i made a (probably stupid) choice of editing the closest file by name which was "Chmod", i scrolled all the way down and added a new line like thay said, when that did nothing, i gave up and restarted my phone for pretty much no reason, once i got back in it shows sortof an "xed" out thing where the data bars should be and it refuses to connect to wifi. I did start unrooting by SU in its settings but for reason i cancelled i cant remember if it was before or after,(its really late at night here).
Im so scared that ill have to replace my phone and i know i made mistakes but just please help!!pleaseee I dont know what to do ((
I forgot what the new line said so i just went back to check and its gone ?
Also when i go in my data in settings it says 32 gbs USED !!!!WTFFFFF , i have a 6 gb plan
and apparently "removed apps" took up 11 gbs wtfff
Click to expand...
Click to collapse
Calm Down.. You can check your data usage in data usage . And regarding rooting i dont think it can harm your phone unless you know what you are doing. Try flashing stock ROM again follow this guide
http://forum.xda-developers.com/showthread.php?t=2265477
You give to little information.
What is your phone model? What guide did you use?
You clearly messed something up, so just do a full wipe and reflash the stock firmware.