[SOLVED] OnePlus 2 won't boot to recovery... - OnePlus 2 Q&A, Help & Troubleshooting

I have tried flashing both TWRP and the original recovery through Fastboot but the phone just won't boot to neither recovery. If I try to boot recovery, the phone gets stuck to the first boot screen with white oneplus logo in the middle.
Im running OxygenOS 3.1.0 on my OnePlus 2 device. The phone has encryption but I can't remove it. There is no option in settings to remove the encryption and if I try to do a factory reset through settings, the phone reboots and gets stuck the same way when I try to boot to recovery.
I can still boot to my current ROM but I wan't to get rid of it. I can't think of any way to decrypt the phone and I think this recovery issue is encryption related. The phone booted fine to both recoveries before I encrypted the phone. Is there any way to remove this retarded encryption? I want the phone completely wiped clean and start fresh. I will never encrypt my phone again...

You should try second method in this https://forums.oneplus.net/threads/...ck-guide-for-a-hard-bricked-oneplus-2.347607/
It will restore the phone back to original.
Hope this helped.
Sent from my ONE A2005 using Tapatalk

[SOLVED]
I solved this issue just now by using this OnePlus 2 unbrick guide from YouTube:
For me it didn't boot straight away to the recovery like at 2:16 in the video (my phone got stuck again to the OnePlus logo screen). I had to turn off the phone first and then boot again to make it work. Case SOLVED!

4z4 said:
I solved this issue just now by using this OnePlus 2 unbrick guide from YouTube:
For me it didn't boot straight away to the recovery like at 2:16 in the video (my phone got stuck again to the OnePlus logo screen). I had to turn off the phone first and then boot again to make it work. Case SOLVED!
Click to expand...
Click to collapse
my Google Pixel XL is like that...
can you maybe help me to fix it too?

tasty_boy said:
my Google Pixel XL is like that...
can you maybe help me to fix it too?
Click to expand...
Click to collapse
I'm not familiar with Google phones but I suggest you try to find unbrick guide for your phone model if nothing else works. Good luck!

Related

[Q] Nexus 10 Bricked :/

Hey,
I need some help with my Nexus 10, it's stuck at the moment.
I ran fastboot oem unlock via the Samsung Google Nexus 10 ToolKit 1.3.0 (updated for 4.2.2) and as soon as it was done it rebooted and was stuck...
Booting normally it gets to the bootlogo and just sits there forever, going round and round and round.
If I try to boot into fastboot it shows that it's unlocked but I can't change change to recovery using the volume rocker it's just a solid static screen, only choice is to start which boots back into the normal boot logo.
I have no way to use adb or fastboot... it's just stuck :/ How do I recover/unbrick this?
Any help would be much appreciated.
Hyflex said:
Hey,
I need some help with my Nexus 10, it's stuck at the moment.
I ran fastboot oem unlock via the Samsung Google Nexus 10 ToolKit 1.3.0 (updated for 4.2.2) and as soon as it was done it rebooted and was stuck...
Booting normally it gets to the bootlogo and just sits there forever, going round and round and round.
If I try to boot into fastboot it shows that it's unlocked but I can't change change to recovery using the volume rocker it's just a solid static screen, only choice is to start which boots back into the normal boot logo.
I have no way to use adb or fastboot... it's just stuck :/ How do I recover/unbrick this?
Any help would be much appreciated.
Click to expand...
Click to collapse
Reboot holding Power and both volume buttons and you should be able to get to recovery
brees75 said:
Reboot holding Power and both volume buttons and you should be able to get to recovery
Click to expand...
Click to collapse
I'm on the xda-devs irc at the moment and we've got so far... but still its messed up.
- Recovery is dead (can't get into it atm, orange triangle guy every time)
- Flashed stock via fastboot and unrooted, but on reboot I get the triangle guy.
- I can boot into unsecure roms (temporary)
- I can boot into temporary recoverys, clearing cache works but davlik cache and factory reset doesn't work both say "failed"
I'm currently awaiting the guy whos been helping me get back from the shops.
From what I remember you need to either install something or run a command after "oem unlock" for security reasons. Android wont let you boot back into the OS until you have wiped all the data after the unlock.
The orange guy means it's working. There's a button combo to hit at that screen to get the recovery to boot. Once there do a factory reset and your done.
That's why toolkits sick, they teach you nothing and when they break your stuck
Sent from my Nexus 10 using Tapatalk HD
Can you flash a factory image to it via fastboot?
Rock Chalk Jayhawk!
altimax98 said:
The orange guy means it's working. There's a button combo to hit at that screen to get the recovery to boot. Once there do a factory reset and your done.
That's why toolkits sick, they teach you nothing and when they break your stuck
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
The pressing 3 buttons at once; cycling to recovery... method wasnt working because there was no recovery accessable what so ever and temporary recoveries weren't working.
That's what a few guys in IRC said too about the toolkits haha
Thankfully some guy by the name of YellowGTO spent some time helping me out and we finally got there in the end, he's awesome and extremely patient
jlvlawrence said:
Can you flash a factory image to it via fastboot?
Rock Chalk Jayhawk!
Click to expand...
Click to collapse
Okay, updates for everyone just incase someone else gets the problem.
- Factory Images via fastboot flashed fine but never stuck, just kept returning me to triangle dude.
- Fix permissions, did nothing
- Restoring stock recovery did nothing, I still couldn't get to a recovery.
- Temporary recoveries only had limited functionality.
I decided to unlock an already unlocked phone again
I flashed stock, Ran file permissions
Used the temporary recovery to clear the cache/davlik (previously didn't work)
I re-rooted, Installed TWRP 2.4.4.0, this finally stuck.
I double checked that it had stuck by booting the system, rebooting into recovery, powering device of and powering it on to Android. It was all working perfectly.
I then made my backup and put a custom rom and kernel on, it's working lovely now.
It seems that somewhere during the oem unlock it messed up some partitions or something resulting in recoveries and flashing not to work/stick.
Good to hear it's working for you. The issue is that the stock N10 bootloader does not wipe the data partitions correctly as it should. So after an unlock you need to go into the stock recovery and wipe it. Boot once, then go and flash all your flasheys
Sent from my Nexus 10 using Tapatalk HD
altimax98 said:
Good to hear it's working for you. The issue is that the stock N10 bootloader does not wipe the data partitions correctly as it should. So after an unlock you need to go into the stock recovery and wipe it. Boot once, then go and flash all your flasheys
Sent from my Nexus 10 using Tapatalk HD
Click to expand...
Click to collapse
That's the thing, the recovery wasn't available in any way shape or form and temporary recoveries wouldn't wipe the cache... the oem unlock went wrong somehow even though it had full power, wasn't interrupted or anything.
I'm glad it's all working now, I thought the device was completely dead at one stage.
I think you had the problem almost everyone runs into:
As you can see in the video, you just have to try for a bit to actually get the recovery menu to open - My heart dropped a little before I knew that as well
anazei said:
I think you had the problem almost everyone runs into:
As you can see in the video, you just have to try for a bit to actually get the recovery menu to open - My heart dropped a little before I knew that as well
Click to expand...
Click to collapse
I think you are right and that was his problem..... The toolkit actually told him how to handle this ... but who reads all the that text anyway

Nexus 7 wont start up or go into recovery mode..

Was having issues with my Nexus 7(2013) this morning, rebooted the device and now it gets stuck at the "Google" loading screen.
I can get into the Fastboot loader. I was able to unlock the bootloader.. I have LOCK STATE - unlocked and the unlocked lock showing up on the "Google" boot screen.
I am UNABLE to get into Recovery mode.. either by selecting "Recovery mode" in Fastboot or holding the power and vol up buttons. It just sits on the "Google" boot screen.
I have downloaded and installed the SkipSoft Android Toolkit(mskip).. very nice toolkit BTW. But no matter what I do I'm unable to start the tablet up normally or get into a Recovery mode of any kind.
I have tried to flash TWRP. I have tried to flash the stock ROM. Nothing, still sits at the Google boot screen. Since flashing the stock ROM its been 30 min and still just says "Google".
I'm open to any ideas or anything that you can think of.
Still have TWRP and fastboot access? If so, use the command line fastboot the img using
"fastboot boot <filename>.img"
Reply back; do you get to recovery?
Snuzzo said:
Still have TWRP and fastboot access? If so, use the command line fastboot the img using
"fastboot boot <filename>.img"
Reply back; do you get to recovery?
Click to expand...
Click to collapse
No.. I do not get into recovery of any kind. Stock or TWRP after loading it.. just sits at the Google screen.
Quick question; what were your partition setups like? F2fs? Ext4?
Snuzzo said:
Quick question; what were your partition setups like? F2fs? Ext4?
Click to expand...
Click to collapse
No idea.. it should be whatever it is stock. Before today I never rooted, flashed or did anything to this device.
FDokinawa said:
No idea.. it should be whatever it is stock. Before today I never rooted, flashed or did anything to this device.
Click to expand...
Click to collapse
Answers all of my questions. I know myself I won't be able to help. All I can say is to try relocking and then unlocking again.
Snuzzo said:
Answers all of my questions. I know myself I won't be able to help. All I can say is to try relocking and then unlocking again.
Click to expand...
Click to collapse
Thanks for the help.. will give it a shot.
FDokinawa said:
Thanks for the help.. will give it a shot.
Click to expand...
Click to collapse
What that should do is wipe internal, could have some corruption there. Try doing the command line fastboot of the recovery.img again. Those are the only few things I can think of short from exercising your warranty.
Snuzzo said:
What that should do is wipe internal, could have some corruption there. Try doing the command line fastboot of the recovery.img again. Those are the only few things I can think of short from exercising your warranty.
Click to expand...
Click to collapse
Dont think I can use the warranty.. bought it used(1 hour old) from a friend for $100.. he got it and then decided he didnt like the aspect ratio. His loss, my gain. Until now.. lol
I'll keep hacking at it.. thanks again.
Anytime! You're welcome!
So the original issue I was having was that the screen was not responding to touches. Was unable to slide the unlock button on the screen.
I was able to "Boot to Custom/Stock Recovery without Permanently Flashing it" via SkipSoft Toolkit.. and had TWRP load up. But like before it was not responding to touches.
Starting to think this thing is totally borked.. =/
I'm able to get into TWRP now.. but sits on boot animation screen now. one step forward. Going to try and reload the stock ROM again and see if that helps.
That seemed to work.. at the Welcome screen.
So if anyone else runs into something like this..
Issues:
Flakey touch screen
Stuck on Google bootup screen
Eventually stuck boot loop animation
Get SkipSoft Android Toolkit, donate a couple bucks and keep flashing anything and everything you can. Sorry I can't give you a specific order that works. I would say try the 'ALLINONE'(#8) option first and then download and flash the stock ROM. I did several things in the toolkit a few times over and over. Hopefully I'm good now, if not I will update.
Have you tried reflashing recovery via fastboot?
Exact thing happend to my n4.
Sent from my N⁴ using Android Lollipop by @Sykopompus running Unleased kernel by @DeFcOni

[SOLVED] Bootloop. No recovery. Bootloader locked.

================================
Solution: http://forum.xda-developers.com/one...bootloader-locked-t3212187/page2#post63494201
================================
Hello,
This afternoon, I was preparing to flash Oxygen OS 2.1 through twrp but I wanted to make a backup first. Attempting to load up twrp by holding Vol- and Power, my OPT flashed the starting frame of the boot animation for half a second before turning off. This repeated every 5 seconds. I could still boot OOS normally at this stage.
I decided to reflash twrp so as to make the backups, but on attempting to flash it, I saw that my bootloader was locked. So into fastboot mode I went, but trying to unlock it, it did the same as trying to get into recovery. As soon as I sent the command, "fastboot oem unlock", the screen went dark, flashed the starting frame for the boot animation, and promptly when dark again.
I now can't boot up normally, nor can I enter recovery. I can access fastboot mode, but I can't seem to make any changes.
I've attempted to use this solution as well as several other similar ones with no success.
I've had my OPT since 17th of August with absolutely no signs of trouble until this afternoon.
To me, it seems like it could be a hardware issue, but I'd hope it would last more than 40 days.
Any suggestions?
Thanks.
----
x-post: whirlpool, reddit
The same just happened to me, wtf
Makrilli said:
The same just happened to me, wtf
Click to expand...
Click to collapse
What were you doing before it occurred? Perhaps we can work out the cause.
GusGold said:
What were you doing before it occurred? Perhaps we can work out the cause.
Click to expand...
Click to collapse
I'm not sure what I was doing, I was going to flash different ak kernel as my wifi didn't work.
HOWEVER
I read someone suggesting if you still have bootloop after trying the qualcomm recovery tool, try booting to fastboot and use: fastboot continue
my opt booted nicely to hydrogen os and after I shut it down it no longer bootlooped and I was able to get to recovery.
I'll post this to your reddit thread too, maybe it might help somebody one day, hopefully this works for you too
Makrilli said:
use: fastboot continue
Click to expand...
Click to collapse
Mate! that worked for me too!
However... It only seems to skip the bootloop for that power on. After power off, it returns to the boot loop. I also still can't unlock the bootloader and can't access recovery.
But at least it can boot into OS with fastboot continue!
Thank you.
Weird, after the first successful boot I rebooted and a chinese menu prompted me if I wanted to unlock the bootloader, and I did.
Maybe you should try different recovery packages.
But I'm glad to hear you at least got past the boot loop
Makrilli said:
Maybe you should try different recovery packages.
Click to expand...
Click to collapse
Can't flash a new one since the bootloader won't unlock :/
I guess the phone is in working order at the moment, I just can't let it get turned off without my computer next to me...
GusGold said:
Can't flash a new one since the bootloader won't unlock :/
I guess the phone is in working order at the moment, I just can't let it get turned off without my computer next to me...
Click to expand...
Click to collapse
Nono I mean different qualcomm recovery packages, the ones with MSM8994DownloadTool, I also replaced the stock recovery in the qualcomm package with twrp just in case if that matters
Makrilli said:
Nono I mean different qualcomm recovery packages, the ones with MSM8994DownloadTool, I also replaced the stock recovery in the qualcomm package with twrp just in case if that matters
Click to expand...
Click to collapse
Ahh, do you mind linking me to the one you used?
I think I used this: https://mega.nz/#!EsNQHKab!ifATzg4rxxBniPad0iyxANqlN8cZpUx2MVWaZgEhrD4
but it might have also been this: https://drive.google.com/file/d/0B14IjYN3PtxcSlJ5aGQxX3JERHM/view?usp=sharing
It's also worth mentioning I flashed both a few times before I tried the fastboot continue command so try both a few times and see if that helps, also I replaced the stock recovery with twrp in both recovery packages before flashing.
Edit: And best of luck, I'm rather confident your OPT is going to work properly again.
Boot Loop
I got the same problem.
Phone is rooted and i can't unlock it in cmd, just reboot itself when i try it.
The only way for me to even start the OPT is to (volume+ and power), to get to fastboot mode, then run "fastboot continue" twice in cmd.
If i reboot the phone it get cought in a boot loop where i can see the logo, reboots about every 2 sec.
Is there a solution for this? I've been searching 2 for two days now.
I don't care if i have to reset the entire phone.
p3wb said:
I got the same problem.
Phone is rooted and i can't unlock it in cmd, just reboot itself when i try it.
The only way for me to even start the OPT is to (volume+ and power), to get to fastboot mode, then run "fastboot continue" twice in cmd.
If i reboot the phone it get cought in a boot loop where i can see the logo, reboots about every 2 sec.
Is there a solution for this? I've been searching 2 for two days now.
I don't care if i have to reset the entire phone.
Click to expand...
Click to collapse
And I'm guessing you have tried the qualcomm recovery tool?
And I'm guessing you have tried the qualcomm recovery tool?[/QUOTE]
I got TWRP installed but its unreachable, volume- and power ends in boot loop.
I can´t install anything when the phone is locked.
I even tried a Factory reset, boot loop and no change when i got it up again.
p3wb said:
And I'm guessing you have tried the qualcomm recovery tool?
Click to expand...
Click to collapse
I got TWRP installed but its unreachable, volume- and power ends in boot loop.
I can´t install anything when the phone is locked.
I even tried a Factory reset, boot loop and no change when i got it up again.[/QUOTE]
Yeah but the qualcomm recovery tool that we discussed on the first page?
Sent from my OPT
Makrilli said:
I got TWRP installed but its unreachable, volume- and power ends in boot loop.
I can´t install anything when the phone is locked.
I even tried a Factory reset, boot loop and no change when i got it up again.
Click to expand...
Click to collapse
Yeah but the qualcomm recovery tool that we discussed on the first page?
Sent from my OPT[/QUOTE]
I finally got my OPT working again, tried Qualcomm recovery tool, wasn't able to complete the "MSM8994DownloadTool"
So i downloaded "A2001_14_A.03_150805" in a guide from technobuzz.net/unbrick-oneplus-2/
A similar but it does a entire wipe of the phone, nothing left at all. WARNING!
But i was okey with it.
Well the phone was in Chinese when it was all done but to change language was no problem.
I finally managed to solve it on mine. I had been cautious over the past weeks to not let it run out of battery or get turned off while away from my computer as
Code:
fastboot continue
was the only way I could get past the boot loop.
My core issue to solve was that I couldn't get it recognised as the USB Diagnostic 9006 under Ports in Device Manager. I installed the driver from here manually by right clicking the /qcser/x64/qcser.inf file and selecting install from the context menu. Then, I powered off my OP2. While only holding Vol+ (not power or Vol-), I plugged in my OP2 to the computer and it was finally recognised as the 9006. Then using the recovery tool from the prior link, it installed and rebooted my OP2. The moment of truth was when it rebooted and didn't enter a boot loop!
Then with the Chinese recovery prompt, I selected the top/first option and it brought me to the welcome/first setup screen of OOS.
It wiped the internal memory, and installed OSS 2.0.2 (don't know if coincidence or not as that was my prior OS as well). Now to install twrp and update to the latest OOS hopefully without a hitch.
Happy to finally know it wasn't a hardware issue like a failed eeprom or a dud nand controller as my prior phone (Samsung Note 10.1) died to a failed nand controller as well.
Will update with news of twrp and OOS, but I feel that should go smoothly now. Thanks to the others that helped in this thread too!
Yeap, all good!
Flashed official twrp through fastboot and batch installed OOS2 through 2.1.1 patches and SuperSU. Everything working like new!
Phew.
hi can one of you guys help me out? on teamviewer? mine is stock in the bootloop and i can only get it to boot up via fastboot continue. and i cant figure out how to get it to work. i would like to go back to complete stock and no root
best Martin
gamdiiii said:
hi can one of you guys help me out? on teamviewer? mine is stock in the bootloop and i can only get it to boot up via fastboot continue. and i cant figure out how to get it to work. i would like to go back to complete stock and no root
best Martin
Click to expand...
Click to collapse
Is it recognised as a USB Diagnostic 9006 in your device manager?
Hi GusGold No its 9008

New/Stock Oneplus Two, unable to boot into recovery

Hey all, completely new to this forum and my Oneplus Two that I've had for a little over two weeks.
I recently got a OTA update for Oxygen 2.2.0 but I can't seem to install it. Everytime I download it and click the "install" option, the phone reboots (probably to go to recovery) but after a very brief splash screen and a vibration, it vibrates again and displays the standard boot splash screen, boots into the OS and offers me to download the update again.
I've done a little troubleshooting in the past two-three days and from what I understand, the phone doesn't seem to be able to boot into recovery or fastboot. I've enabled the advanced options in the "reboot" menu and when selecting "recovery" the phone reboots and does the same behavior described above. I tried powering off the phone and booting with the volume up button pressed (while pressing power) and the phone boots and displays a "Fastboot Mode" splash screen but it seems to hang there forever until I actually shut it off again and power it back on. Also, I've tried booting it into recovery from ADB, connected to my PC and I get the same behavior: brief splash screen with a vibrate and then the phone seems to reboot again normally.
I haven't tampered with the phone yet, it is brand new out of the box, not rooted and nothing other than simply installing a few games, Nova Launcher, changing the wallpaper and using it as you would normally use your phone.
Anyone has an idea how I could actually get the Recovery functioning on this phone?
Best regards and thanks in advance for any help!
redbay1 said:
Hey all, completely new to this forum and my Oneplus Two that I've had for a little over two weeks.
I recently got a OTA update for Oxygen 2.2.0 but I can't seem to install it. Everytime I download it and click the "install" option, the phone reboots (probably to go to recovery) but after a very brief splash screen and a vibration, it vibrates again and displays the standard boot splash screen, boots into the OS and offers me to download the update again.
I've done a little troubleshooting in the past two-three days and from what I understand, the phone doesn't seem to be able to boot into recovery or fastboot. I've enabled the advanced options in the "reboot" menu and when selecting "recovery" the phone reboots and does the same behavior described above. I tried powering off the phone and booting with the volume up button pressed (while pressing power) and the phone boots and displays a "Fastboot Mode" splash screen but it seems to hang there forever until I actually shut it off again and power it back on. Also, I've tried booting it into recovery from ADB, connected to my PC and I get the same behavior: brief splash screen with a vibrate and then the phone seems to reboot again normally.
I haven't tampered with the phone yet, it is brand new out of the box, not rooted and nothing other than simply installing a few games, Nova Launcher, changing the wallpaper and using it as you would normally use your phone.
Anyone has an idea how I could actually get the Recovery functioning on this phone?
Best regards and thanks in advance for any help!
Click to expand...
Click to collapse
That is the norm for fastboot, it doesn't go past that screen.
It may not make a difference, did you try to boot to recovery via Power+Volume Down buttons?
Greetings Khaos64,
Yes, I've tried booting with Vol-Down+Power but the phone does not start.
With volume-up+power, I get the Fastboot splash screen but the phone does not respond to any input.
I tried selecting "bootloader" from the reboot menu but I get the same thing: Reboots and after a second, the phone reboots again normaly and into OxygenOS.
Is there a way to verify if the bootloader or recovery is corrupt and maybe reflash the stock recovery onto the phone?
Thanks for your input!
You may just want to go straight to oneplus support since everything is stock and only 2 weeks they should be able to get you updated or replace it.
If you'd like to be more hands on... maybe something below can help.
So your phone isn't recognized/no commands acceptred from your computer when booted to fastboot?
Such as unlocking your bootloader and booting into twrp... "fastboot boot yourfilename.img" or maybe flashing it.
Make sure OEM unlocking is selected in Developer options.
If you can't do that then this may not work but is worth a shot.
http://forum.xda-developers.com/showpost.php?p=62973446&postcount=2
These may also be something to look into:
http://forum.xda-developers.com/oneplus-2/general/guide-unbrick-recover-oneplus-2-to-t3269543
http://forum.xda-developers.com/oneplus-2/general/oneplus-solution-hard-bricked-device-t3183449
I did try to contact Oneplus for support but I am not the one who purchased the phone. Long story short, it was a gift from my girlfriend that she bought off of someone. The phone was new in box and was a warranty replacement. I would have to contact the seller and go trough him for support unfortunately.
Thanks for the different suggestions!, I will fiddle around with it this afternoon while the kids are having their mid-day nap and I'll get back with the results
Thanks again for the help, it's greatly appreciated!
Hello,
I eventually started fiddling around with fasboot and tried unlocking the bootloader. This sent the phone into a bootloop where it would try to boot into recovery and reboot right away.
I found an article on how to restore the phone to Oxygen 2.1.1. It would wipe user data but I did it anyway and it actually did restore the phone and now I have a worling recovery.
Here is a link to the guide I used:
http://forum.xda-developers.com/oneplus-2/general/guide-unbrick-recover-oneplus-2-to-t3269543
Thanks again for the help in solving my issue
Congratulations hope you enjoy the phone
Sent from my ONE A2005 using Tapatalk
redbay1 said:
Hello,
I eventually started fiddling around with fasboot and tried unlocking the bootloader. This sent the phone into a bootloop where it would try to boot into recovery and reboot right away.
I found an article on how to restore the phone to Oxygen 2.1.1. It would wipe user data but I did it anyway and it actually did restore the phone and now I have a worling recovery.
Here is a link to the guide I used:
http://forum.xda-developers.com/oneplus-2/general/guide-unbrick-recover-oneplus-2-to-t3269543
Thanks again for the help in solving my issue
Click to expand...
Click to collapse
Glad one was able to help you do it. :good:
redbay1 said:
Hello,
I eventually started fiddling around with fasboot and tried unlocking the bootloader. This sent the phone into a bootloop where it would try to boot into recovery and reboot right away.
I found an article on how to restore the phone to Oxygen 2.1.1. It would wipe user data but I did it anyway and it actually did restore the phone and now I have a worling recovery.
Here is a link to the guide I used:
http://forum.xda-developers.com/oneplus-2/general/guide-unbrick-recover-oneplus-2-to-t3269543
Thanks again for the help in solving my issue
Click to expand...
Click to collapse
HI there,
I am having the exact same issue with my oneplus 2. Unfortunately i know almost nothing regarding these android thingy. I know it has been almost 2 years, would you mind guide me through the steps? I would appreciate it so much.
Thanks.

Nexus 6p bootloop. Wont go past the google screen

Was just using it today morning and it froze up on me... I held the power button and forced shut it down. Then I tried booting it up. It goes to the warning screen (Cause I have unlocked my phone.) Then it takes me to the google white logo screen thing and yeah, just turns off, back to the warning screen then back to the google screen. I was rooted with twrp recovery. Phone wont even boot into recovery, just keeps repeating those steps. I tried using the nexus toolkit as well, to boot into a temporary recovery, no luck. I even used the bricked/wont turn setting. Which just flashed all the stock images into the phone. But same thing, over and over again.
Seems like i have the bootloop death and nothing seems to bring it up. My question is how do I go about contacting google and trying to get a different device? Or something they can help me with? I brought it from amazon (my dad did.) So no idea what to do... Is there a email or a contact no?
bump
xringo said:
Was just using it today morning and it froze up on me... I held the power button and forced shut it down. Then I tried booting it up. It goes to the warning screen (Cause I have unlocked my phone.) Then it takes me to the google white logo screen thing and yeah, just turns off, back to the warning screen then back to the google screen. I was rooted with twrp recovery. Phone wont even boot into recovery, just keeps repeating those steps. I tried using the nexus toolkit as well, to boot into a temporary recovery, no luck. I even used the bricked/wont turn setting. Which just flashed all the stock images into the phone. But same thing, over and over again.
Seems like i have the bootloop death and nothing seems to bring it up. My question is how do I go about contacting google and trying to get a different device? Or something they can help me with? I brought it from amazon (my dad did.) So no idea what to do... Is there a email or a contact no?
Click to expand...
Click to collapse
I have exactly the same problem. I was on O dev preview 3 and today it bootlooped randomly. Now it wont go beyond google screen. Ive tried flashing factory images of N and O preview 3, with and without wiping. Ive also tried relocking the bootloader, relfashing stock recovery and twrp....
NoobInToto said:
I have exactly the same problem. I was on O dev preview 3 and today it bootlooped randomly. Now it wont go beyond google screen. Ive tried flashing factory images of N and O preview 3, with and without wiping. Ive also tried relocking the bootloader, relfashing stock recovery and twrp....
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Do you get any errors when you fastboot FORMAT sytem, userdata and cache?
NoobInToto said:
I have exactly the same problem. I was on O dev preview 3 and today it bootlooped randomly. Now it wont go beyond google screen. Ive tried flashing factory images of N and O preview 3, with and without wiping. Ive also tried relocking the bootloader, relfashing stock recovery and twrp....
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Click to collapse
Yeah same issue with me. Download a bunch of images and tried flashing it, no luck. Can't even go to any other screen other than the google white logo and bootloader. This sucks, wish I never brought this piece of ****. So much issues with this phone.
v12xke said:
Do you get any errors when you fastboot FORMAT sytem, userdata and cache?
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No, I did not attempt that. Somehow miraculously, when I was chatting with customer support, the phone booted in after about 2 hours of bootlooping. However, I had wiped it by then. I read somewhere about allowing the bootlooping phone to bootloop for sometime. Then it would get in and we would have to change some kernel settings related to the big CPU cores.
I did no such thing , however, I do not know when the problem will reoccur.
Also had the bootloop when flashing N2G48B. Flashed N2G47W and now boots again.

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