ZE550KL reset with broken display and without connection - Zenfone 2 Laser Q&A, Help & Troubleshooting

At the company where I work we have a Zenfone 2 Laser ZE550KL with broken display (we can't see anything).
I would like to reset it before go to the assistance.
Unfortunately, it is in airplane mode so we can not reset it online through Google.
Someone can tell me how to reset from recovery without seeing the screen? Can you tell me the keys to press in sequence?
Thanks

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Hi,
I've been experiencing bootloops with the Asus ZenFone 3 Ze520kl model, which means the Asus screen logo appears and then the phone immediately resets in infinite loop.
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LeftEar4587 said:
Hi,
I've been experiencing bootloops with the Asus ZenFone 3 Ze520kl model, which means the Asus screen logo appears and then the phone immediately resets in infinite loop.
The only workaround I found is to use the phone plugged in.
What's wrong with my phone?
Click to expand...
Click to collapse
Take a backup and Factory reset your phone.
I already tried that, but didn't work.
The good thing is I was able to save all my data before trying a factory reset.
It must be an issue with the battery.
LeftEar4587 said:
I already tried that, but didn't work.
The good thing is I was able to save all my data before trying a factory reset.
It must be an issue with the battery.
Click to expand...
Click to collapse
Glad you managed to save your data.You didn't try changing it's battery ?

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