Database Users

[Q] Charging issues

I recently purchased my tab and am loving it so far however 1 problem seems to be happening regularly whenever i go to charge it says "charging paused. Battery temperature too high or low"
Now im not really sure how to check the temp(this is my 1st ever android device) but the back of it does not seem hot nor cold , so i was wondering whether or not it is my device or my charger or something.
If anyone else has had this issue or knows whats causing it it'd be great if you could share
Forgot to mention its still stock rom with nothing fancy added

Atrophi said:
I recently purchased my tab and am loving it so far however 1 problem seems to be happening regularly whenever i go to charge it says "charging paused. Battery temperature too high or low"
Now im not really sure how to check the temp(this is my 1st ever android device) but the back of it does not seem hot nor cold , so i was wondering whether or not it is my device or my charger or something.
If anyone else has had this issue or knows whats causing it it'd be great if you could share
Forgot to mention its still stock rom with nothing fancy added
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Click to collapse
Are you using a wall Charger or a USB charger? I have found that some 3rd party usb wall chargers charge with a different voltage and the tab does not like it, and will either not charge at all or will complain about battery temp

Download an app called elixir and it will tell you temperature stats of your battery. I never experienced such an issue. Discharge the battery completely and recharge it. If you still face such issues and indeed temperatures are up consider returning and exchanging the device.

I downloaded the app it says its -5 celcius. And im using the standard wallcharger that came with the device.

Atrophi said:
I downloaded the app it says its -5 celcius. And im using the standard wallcharger that came with the device.
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-5 degrees C? you aren't standing outside in alaska are you? normal running temp should be about 29 degrees C. I would have to say that you have a bad device.

Thats weird. Reboot the phone and recheck temp again. If its still stuck something might not be quite right with the temperature sensors.

DarkPal said:
Thats weird. Reboot the phone and recheck temp again. If its still stuck something might not be quite right with the temperature sensors.
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I tried rebooting but its completely dead now, and still not charging when plugged in.
If it is the sensors i need to send it in then? or there might be another way to fix it? (i really dont trust the tmobile guys i'll probably never get my tab back once i send it in"

dead

It appears dead. It's late at night so i've yet to try googling about recovery through a pc of some such, truth be told while i can flash a rom with instructions, i'm no guru or anything. It was running CM 10.2? the latest stable release for N10, think that's the one.
I was just browsing a forum, and after posting, the disply started to stutter as i scrolled up, when i stopped scrolling, the stuttering decreased, and then as i scrolled and scrolled fasster, the stuttering increased until display turned black (stoned curiosity...) and now i can't get anything out of my N10. Holding power, trying to reboot into recovery. Nothing. No lights, sounds, vibrations. None of the normal stuff.
anyone got any ideas for me to awke up to? I think that if i can't get any life out of it, then would it be a case of trying to sideload or such with ADB? as i say, i'm a complete rookie, just a couple of flashes under my belt.
Second question, i probably have the answer to, but am i right in thinking custom roms void the warranty?
edit: Plugged it into the wall a few minutes ago. It had had about 40% remaining, but when i plugged it in, i got the battery simbol on the screen (big white battery charging in center) and any time i press or hold the power button, or with volume buttons, i get nothing but the icon. I'll keep it plugged in for now and see what happens. But by the look of i assume if it can do that when plugged into the wall i sohuld hpoefully be able to connect via my computer in some manner

If by stuttering you mean blinking, this has happened to me when my N10 was on charger with a dead battery and it drew more power than what the charger could provide. When you scroll, the CPU frequency gets bumped up and the tablet consumes more power. After a while it just turned off for me (when I changed to an other app I think), when there just wasn't enough power.
So I would suggest leaving it on charge for a few hours, then try holding all buttons and see if you can get into bootloader. I've had the battery levels not display correctly on some custom ROMs, (for example I would do a reboot at 60% battery and after it reboots it only said 13%) so just charging it a bit might solve the problem.

bee55 said:
If by stuttering you mean blinking, this has happened to me when my N10 was on charger with a dead battery and it drew more power than what the charger could provide. When you scroll, the CPU frequency gets bumped up and the tablet consumes more power. After a while it just turned off for me (when I changed to an other app I think), when there just wasn't enough power.
So I would suggest leaving it on charge for a few hours, then try holding all buttons and see if you can get into bootloader. I've had the battery levels not display correctly on some custom ROMs, (for example I would do a reboot at 60% battery and after it reboots it only said 13%) so just charging it a bit might solve the problem.
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Thanks. As of 5 minutes ago it got back to life. All battery apps showed 40 odd. Strange.

i think your battery has gone/ on its way out, exact same happened to mine, you need a pogo charger and the original wall adapter to provide enough power to switch it on. Only thing which worked for me, hope it works for you.

hellomynameistj said:
i think your battery has gone/ on its way out, exact same happened to mine, you need a pogo charger and the original wall adapter to provide enough power to switch it on. Only thing which worked for me, hope it works for you.
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Might be the battery, might be glitchy software. Plugged it in via USB and it worked sometime later. Will be keeping an eye on it.

It will probably be fine. I thought I had a bricked N10 but turns out the battery was dead. It is fine now. THought I had a bricked N7 also, turned out the battery plug got loose, (screen would flash every 2 seconds with static on the screen) popped it open and oushed the plug in and that is fine now too.

If it continues to die around the 40-50% mark, you'll need to send it in for repairs. Make sure they don't just try replacing the USB port on it, the battery itself is the culprit.
http://forum.xda-developers.com/showthread.php?p=44068051#post44068051

Charging intermittently stops and resumes rapidly

My 6P on 6.0.1 stock with the march update has had occasional times where it will intermittently charge, then stop, then charge endlessly, changing back and forth about once a second or more often. There's been times I've woken up, like today overnight when I noticed it barely inched up a percent or two on the Google USB-C cable connected to my laptop.
To isolate this from being a defective cable issue, this has also happened with the Google charger that came with the phone. I would see the screen turn on in fact, like when you first plug the phone with the screen off, to indicate charging has begun. That would occur every few seconds.
I'm a little concerned. The time it happened with the charger, a reboot seemed to have calmed it down. But today no matter the restart, the charging just keeps cycling nonstop.
Anyone else had this? Would it be wise to file a problem with the Google forums and contact support?
Thanks for any help!

Same problem here

Dang, good to know I'm not alone!
I've also experienced higher battery drain (twice more I'd say) than normal recently. Even overnight when I used to see hourly drain rates of 0.5%, now I see 1.5% and higher. Getting worried the charging issue may be damaging the battery. But it could also be the patch or a rogue app.

I have the same issue - it started about 3 days ago

Well either the cords bad, the brick is bad, or the receptacle. Or the charging port on the phone, the battery or power control module in the phone. Or if theirs a thick case on your phone.
Sounds like it starts to charge then stops. But I'm no electrician. Oh wait, yes I am.

It starts to charge, then stops as though the cable was disconnected, then resumes within half a second, then disconnects, and so on and so forth non stop.
Case might be a reason. It's a rubber and plastic transparent Spigen one. I'll try removing it when it happens again next time.
But at this rate, sounds like 3 people are having the same issue, and if it's a hardware one, then damn....

This isn't the charger... There is something buggy with the update. I woke up a few days ago after the march update with an almost dead phone, and the charging icon flashing over the battery, as if the phone new it was plugged in but refused to charge. I unplugged and plugged it back in with the same result. I restarted and tried again, same result. I was only able to get it to charge my plugging it into my girlfriend's nexus 5x charger, which instantly started charging my phone. I went back to my charger and all of the sudden no issue and the phone was charging fine. There is definitely something up with this update.

Well then, that makes 4 people now.
What's a good way to report this?

I'm not seeing the same exact issue as you guys, but I AM having charging issues after updating to MHC19I. I can still charge my phone from the stock charger and my other USB-C chargers, but now none of them allow my phone to charge rapidly. Do you guys who can get your devices to charge from a rapid charge compatible charger see the "Charging Rapidly" message on the lock screen? Ever since this recent update, I've noticed that my device isn't (and is taking over 2 hours to charge fully from ~20%).

I have this problem too. It's fixed by a reboot so I'm assuming it's not a hardware problem. It only happens once a week or so.
The first time it happened I didn't notice the charging/not charging and only realised something weird had happened because my phone was off & showing fully charged. My phone is never switched off.
I figured it out the next time when I noticed the screen was still on during the night. Switching from charging to not charging was keeping the screen on.
So glad it's not just me.

flightsimmer said:
I'm not seeing the same exact issue as you guys, but I AM having charging issues after updating to MHC19I. I can still charge my phone from the stock charger and my other USB-C chargers, but now none of them allow my phone to charge rapidly. Do you guys who can get your devices to charge from a rapid charge compatible charger see the "Charging Rapidly" message on the lock screen? Ever since this recent update, I've noticed that my device isn't (and is taking over 2 hours to charge fully from ~20%).
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I normally see it say that on the USB C charger. That being said, you seem to have an intermediate speed going on, as opposed to super slow normal USB cable speeds and the USB-C fast charger. In my experience most 1-1.5V low amp ports like my Mac's, or the car's USB port will charge at a rate of about 1% per 3-5 minutes. So a full charge would take 8-9 hours from 0%. From the USB-C wall charger it would be about 1%/m so an hour and forty is enough to get it back to full.
Based on that your charger seems to be somewhere in the middle.
But yes it isn't normal. If you are using Google's native hardware, you should see the same charging speed as I am.
I'm just terribly worried this cycling is destroying my battery. I have definitely not gotten the same battery life the last few weeks.

Hey guys!
I experience sort of the same problem as you guys, but i have the Nexus 5x
i copy from my thread at google nexus forum
My phone just randomly die. It will work for like 2 hours. Almost like the battery would been disconnected.
When the phone shutdowns it says the battery is low and try to charge. The Battery icon with a flash is showing, but just for 5-7 seconds, then it shutdown again and it's looping again and again and again.... To get out of the loop i'm booting in to fast boot, then push at start. and it is almost 50/50 if it is working. It can be booting up and you see the red/yellow/green/blue yada yada boot-up sequence then in 5-7 seconds in to the sequence it would shutdown again immediately.
I tried several factory-resets. re-flashed to stock. Nothing helps.
/marcus

Same issue
Just starting having this issue. It constantly says charging then a second later shows no charging and the process keeps repeating itself. I did a reset and the issue seems to be resolved for now. Really hope this isn't a constant issue. Definitely appears to be software related though.

zxphenomenalxz said:
Just starting having this issue. It constantly says charging then a second later shows no charging and the process keeps repeating itself. I did a reset and the issue seems to be resolved for now. Really hope this isn't a constant issue. Definitely appears to be software related though.
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I hadn't had it for a while then recently it happened again once. I still don't know what triggers it for sure.
The battery drain is also rather random. There are days I can expect the unit to idle and drain at or below 2%/h, but lately it just goes through it way faster, twice that. I am unsure why and how that happens so randomly. Seems the Google Play Services and Google Apps are using up some %s. Not much else I can identify.

I've had this issue since a few days ago, restarted the phone and it's come right for now.

Haven't experienced this in weeks now.
Seems largely gone.

Any updates on this? My Nexus 6P started showing the same symptoms (either won't charge at all, or charging cycles on and off rapidly (< 1 second) and only sometimes charges). The issue appeared out of the blue 4-5 days ago, just before the 1 year anniversary of receiving the phone. I tried different cables and adapters, still no change. Last night at 11pm it was at 50% when I set it to charge and it seemed to charge. This morning at 6:30 am it had only charged up to 83% and was charging on and off. Worried about how to reliably use the phone if it won't charge, and also how this might affect the battery / other circuitry.
Any help/tips appreciated!
Edit: The phone hasn't been dropped or had any other issue that may affect the hardware. Also, no OS update or anything recently (AFAIK - it did not ask me to install anything, not sure if there were any silent updates). It is currently on Android 7.0 Nougat (baseband version angler-03.72, build NBD90X, security patch level Oct 5, 2016).

Have not had this in a long time. It sort of stopped on its own. :S

Solved (for me anyways)
I just had to restart the device.

I'm having the same issue on my LG G5. Started out of the blue and like others, restarting temporarily solves the problem. Anyone solve this yet?

charging stopping at 70-75% and notification light turns green??

does any one have this issue of their max pro m2 stops charging at 70-75% and shows fully charged and notification light turns green.
i have everything from clearing system cache to hard reset of phone but this issue is still there.
it started from the last oreo build(last update we got before stable pie update for non-beta users).
only way to charge the battery to full is by removing and inserting charger cable again or by switching off the phone.
please tell me if there are any one who is facing the same issue.

I had the same issue, I used to turn off the mobile and plugged into charge for 10 minutes and turn it on when the charge limit crossed the 78% it charges like normally with red charging led on.

yea,i do that to charge my phone
Arown orton said:
I had the same issue, I used to turn off the mobile and plugged into charge for 10 minutes and turn it on when the charge limit crossed the 78% it charges like normally with red charging led on.
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i have been thinking to install a custom rom and see if this problem exists with custom rom so it will be clear that the problem is with the software

Jay Krizz said:
i have been thinking to install a custom rom and see if this problem exists with custom rom so it will be clear that the problem is with the software
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Click to collapse
Yeah , actually I moved to Havoc os ROM which solved everything and have more customisation.

same issue

Does your phone heat up while charging?
The phone is equipped with thermal sensors for protection that if it reaches certain temperature, it cuts off charging until it cools down. Charge your phone in cool dry place.
It happened to me too when i charged it under my pillow. It became really hot and stopped charging.a good feature but sometimes misunderstood. Is it the same case foe you?

chirogan said:
Does your phone heat up while charging?
The phone is equipped with thermal sensors for protection that if it reaches certain temperature, it cuts off charging until it cools down. Charge your phone in cool dry place.
It happened to me too when i charged it under my pillow. It became really hot and stopped charging.a good feature but sometimes misunderstood. Is it the same case foe you?
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no,i dont think so,phone used to charge normally before the last oreo update,from the last oreo update,this issue is seen in many max pro m2 phones,it is also clear that this issue is happening only in official stock android not on any custom rom.
it is sure that the software has bugs.

P10 Lite quick charge not working

My Huawei P10 lite(WAS-LX1A) supports Huawei quick charging(18W-9V2A). But it works only when the phone is OFF. When it's ON it takes around 5 hours to charge. When it's OFF its only 1h 40m. I'm using the original charger and cable. If I switch ON the phone after plugging in when it was OFF, then quick charging works for a few minutes and gets slow again. I have tried everything. It is not a heating issue because its the same even when the phone is completely cool. How do I get fast charging to work when phone is ON?? According to monitoring apps when the phone is ON it doesn't get more than 0.8A(max). Usually its around 0.4A(average). This is not an issue with the cable, charger or the usb port because everything is in great condition and original

Howzit bud,
I also use a P10 Lite and since the first day, the Fast Charging was always unpredictable and not constant.
A friend of mine mentioned to me a few months ago that the Fast Charge is affected by the cache being too large at that time.
So I did the restart into the Boot Loader and cleared the Cache Partition.
Thereafter it seemed to be working more often but still not always.
I use the Accubattery app as well to monitor the charge rate on my phone and the maximum charge rate when it's fast charging shows 2,750mA.
I can use the phone to browse items on the device and it'll still be charging fast.
But the moment I use the browser or YouTube app, the charge rate immediately drops to around 650-700mA.
I first thought it was my charger or cable, bought another original fast charger + OEM cable, cleaned the charging port, etc. No difference.
But in the meantime why don't you go to Settings, Storage and use the Storage Cleaner.
It should assist somewhat.
But for me, clearing the cache partition like I said absolutely helped.
Lemme know if it works.

Hey. Glad to find another user of this device. I tried clearing the cache partition but unfortunately it had no effect nor did cleaning storage. I got a new cable to see if there is any difference and there actually is a little difference. I don't know why because there is absolutely nothing wrong with the first cable. I've also noticed that fast charging is more likely to work when WiFi is used instead of mobile data. Turning screen of works too but overall its too hard to predict what'll trigger fc. A trick I found is that I can increase offline fc speed if I plug it in when the phone ON and then turn it OFF after it's plugged in for like a minute(don't unplug when switching OFF) . Do this instead of switching it OFF and then plugging it in. This method creates more heat but it can give a full charge in ~1h20m. Instead of the usual 1h50m. Maybe yours does this by default I don't know. Thanks. Let me know if you find anymore tricks

Huaweifan44 said:
Hey. Glad to find another user of this device. I tried clearing the cache partition but unfortunately it had no effect nor did cleaning storage. I got a new cable to see if there is any difference and there actually is a little difference. I don't know why because there is absolutely nothing wrong with the first cable. I've also noticed that fast charging is more likely to work when WiFi is used instead of mobile data. Turning screen of works too but overall its too hard to predict what'll trigger fc. A trick I found is that I can increase offline fc speed if I plug it in when the phone ON and then turn it OFF after it's plugged in for like a minute(don't unplug when switching OFF) . Do this instead of switching it OFF and then plugging it in. This method creates more heat but it can give a full charge in ~1h20m. Instead of the usual 1h50m. Maybe yours does this by default I don't know. Thanks. Let me know if you find anymore tricks
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It's great that you've found somewhat of a workaround that works on your device.
When I was going through this problem I searched everywhere and all I could find were generic answers from everybody.
Like, "Make sure your using the original charger and cable" or "Maybe your cable/charging port is damaged" which only led to more frustration.
It's still a bit of a hit and miss affair but less impactful.
Try installing Accubattery to keep an eye on your charging rate on your device in real time.
I also have the data monitor permanently on my notification bar so I'm able to see how downloading files or watching YouTube affects charging.
It helps me.
Anyways, glad you're winning a bit.

Yes buddy I do have accubattery installed. If the display is off it charges at around 1900ma(avg). As soon as I start using it drops to 500ma(avg) . It's always either 500 or 1900. There's no inbetween. Looks like this bug is a mistake by huawei that wasn't checked or fixed. We'll have to live with it

Huaweifan44 said:
Yes buddy I do have accubattery installed. If the display is off it charges at around 1900ma(avg). As soon as I start using it drops to 500ma(avg) . It's always either 500 or 1900. There's no inbetween. Looks like this bug is a mistake by huawei that wasn't checked or fixed. We'll have to live with it
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Click to collapse
Yeah, this fast charge tech wasn't ready for release when they gave it to us...
Good stuff!
Mine max charge rate caps out at exactly 2750mA.. But yeah, if I'm using the phone it drops right down.
Cool
Later