HOW - Competently / thoroughly wipe phone - to defeat malware? - Galaxy Note 3 Q&A, Help & Troubleshooting

Hi all,
I am asking for a technically accurate directions - on how to completely / thoroughly / competently wipe a N9005 that has been compromised by malware (absolutely sure) - and bring it back to usable condition.
Obviously some will suggest factory reset (from the phone itself) - but it is conceivable that the reset/restore image file was infected/compromised too (as it is held on the device) - so I'd just end up restoring an image - that's already infected.
Anyway to get this done properly using my laptop?
Thanks to anybody willing to help.
Capt. M
Phone
Samsung Note 3: SM-N9005
Current Binary: Samsung official
System Status: Official
Andriod version: 5.0
Kernel Version: 3.4.0-4540543
Reactivation Lock: Off
Knox Warranty Void: 0x0
Qualcomm secure boot: Enable (CSB)
AP SWERV: S2, T2, R2, A3, P3
Secure download: Enable

If you flash a stock rom you will repace the image.
Sent from my SM-N930F using XDA-Developers Legacy app

Hi JJEgan,
Cheers for replying.
Analogy PC's hardisks - secure erase - then re-flash the software on the controller - from a boot CD (external source).
Is there any way to thoroughly blank the phone - then reinstall OS/relevant-software using an external source e.g laptop?
Ultimately - I need the device back to an UN-Compromised status.
Capt M.

Capt Morpheous said:
Hi all,
I am asking for a technically accurate directions - on how to completely / thoroughly / competently wipe a N9005 that has been compromised by malware (absolutely sure) - and bring it back to usable condition.
Obviously some will suggest factory reset (from the phone itself) - but it is conceivable that the reset/restore image file was infected/compromised too (as it is held on the device) - so I'd just end up restoring an image - that's already infected.
Anyway to get this done properly using my laptop?
Thanks to anybody willing to help.
Capt. M
Phone
Samsung Note 3: SM-N9005
Current Binary: Samsung official
System Status: Official
Andriod version: 5.0
Kernel Version: 3.4.0-4540543
Reactivation Lock: Off
Knox Warranty Void: 0x0
Qualcomm secure boot: Enable (CSB)
AP SWERV: S2, T2, R2, A3, P3
Secure download: Enable
Click to expand...
Click to collapse
Backup contacts,photos,music,etc. Remove SD Card (if present) and format it from PC, factory reset from phone (in Settings), download new firmware from Sammobile, flash it, then go into recovery and do a factory reset. The alternative, if you don't care about KNOX (which you should not, voided my warranty 2 weeks after I purchased my phone, and that was in December 2013, I didn't have to fix a thing on my phone, nothing broke) is to flash a custom recovery, like TWRP and wipe internal/external SD card. Back up your photos/music,contacts,etc. before this. You should now have a clean,fresh phone.

GamingDj said:
Backup contacts,photos,music,etc. Remove SD Card (if present) and format it from PC, factory reset from phone (in Settings), download new firmware from Sammobile, flash it, then go into recovery and do a factory reset. The alternative, if you don't care about KNOX (which you should not, voided my warranty 2 weeks after I purchased my phone, and that was in December 2013, I didn't have to fix a thing on my phone, nothing broke) is to flash a custom recovery, like TWRP and wipe internal/external SD card. Back up your photos/music,contacts,etc. before this. You should now have a clean,fresh phone.
Click to expand...
Click to collapse
Thank you for replying,
Really appreciated.
If there are any additional suggestions to what GamingDj has said above - any other ideas / aspects that are worth mentioning - I am open to exploring and hearing about them.
Capt. M

flashing official firmware and factory reset your device from recovery should eliminate any threats.

I would first root and flash TWRP to completely wipe every partition available (after you backup your device, of course)
After that, enter download mode and flash stock with Odin, which should completely flash your recovery, system, etc to stock.
Should be completely clean from there on out.

Related

[HELP] Phone freezes and reboots, is it orginal?

I bought my S4 (GT-I9505) today and I have some problems with it. My phone gets some random freezes and reboots every 5-15 minutes. It works smooth but sometimes crashes make me mad. Hard reset didn't help. I tried to look into warranty card, but it says that warranty is void because of custom software.
Can you tell me how to check if previous user did something to software?
And if it possible, can I go back to orginal official software to fix random reboots.
I got some details from PHONE and DOWNLOAD MODE
Android version: 4.3
Baseband version: I9505XXUENA4
Kernel version: 3.4.0-2082040 [email protected]#1
Build number: JSS15J.I9505XXUENA4
SE for Android status: Enforcing SEPF_GT-I9505_4.3_0014
Secure boot status: Type: Samsung
ODIN MODE
CURRENT BINARY: Samsung Official
SYSTEM STATUS: Official
KNOX KERNEL LOCK: 0x0
KNOX WARRANTY VOID: 0x1
CSB-CONFIG-LSB: 0x30
WRITE PROTECTION: Enable
eMMC BURST MODE enabled
Your Knox warranty void counter shows 0×1 that means custom stuff was flashed on phone. Now as your warranty is void u can try custom roms or flash latest official stock firmware.
Sent from my OCTA CORE I9500
ok, i flashed latest official firmware by odin. I still have random freezes and reboots.
Is there any chance to fix that via software or it's just hardware problem?
nienic said:
ok, i flashed latest official firmware by odin. I still have random freezes and reboots.
Is there any chance to fix that via software or it's just hardware problem?
Click to expand...
Click to collapse
Try to reboot into recovery and do a wipecache/Factory reset , if still rebooting do a factory reset/wipe cache once done pull your battery and put it back after 10 sec and Hold and press Power+VolumeDown inorder to boot into download mode and reflash the stock rom once again, if the problem still persist might be something wrong with your phone and you might wanna check you battery if its swollen or something.

[Q] Can you guys help me fix my bricked note 3?

Hey all, so I tried to unroot my Note 3. Sadly I messed up and my phone is stuck on the Samsung Galaxy Note 3 loading screen. I can go into ODIN mode and Recovery mode. I tried to wipe data/factory reset and wipe cache partition, but that didn't work, still doesn't load. I don't know what to do anymore. If it matters I was using Safestrap. If it helps this is what it says in ODIN MODE
Product Name: SM-N900A
Current Binary: Samsung Offical
System Status: Custom
Knox Kernel Lock: 0x0
Knox Warranty Void: 0x0
Qualcomm Secureboot: Enable(CSB)
RP SWREV: S2 T2 R2 A2 P2
Write Protection: Enable
AskoChainz said:
Hey all, so I tried to unroot my Note 3. Sadly I messed up and my phone is stuck on the Samsung Galaxy Note 3 loading screen. I can go into ODIN mode and Recovery mode. I tried to wipe data/factory reset and wipe cache partition, but that didn't work, still doesn't load. I don't know what to do anymore. If it matters I was using Safestrap. If it helps this is what it says in ODIN MODE
Product Name: SM-N900A
Current Binary: Samsung Offical
System Status: Custom
Knox Kernel Lock: 0x0
Knox Warranty Void: 0x0
Qualcomm Secureboot: Enable(CSB)
RP SWREV: S2 T2 R2 A2 P2
Write Protection: Enable
Click to expand...
Click to collapse
hi,flash a stock firmware
dabenaute said:
hi,flash a stock firmware
Click to expand...
Click to collapse
Hello, thank you for replying, I got it done and my phone is unbricked, thank you! :laugh:
AskoChainz said:
Hello, thank you for replying, I got it done and my phone is unbricked, thank you! :laugh:
Click to expand...
Click to collapse
My pleasure
AskoChainz said:
Hey all, so I tried to unroot my Note 3. Sadly I messed up and my phone is stuck on the Samsung Galaxy Note 3 loading screen. I can go into ODIN mode and Recovery mode. I tried to wipe data/factory reset and wipe cache partition, but that didn't work, still doesn't load. I don't know what to do anymore. If it matters I was using Safestrap. If it helps this is what it says in ODIN MODE
Product Name: SM-N900A
Current Binary: Samsung Offical
System Status: Custom
Hi I have problem same as you
How did you solve and load stock rom .
help please
Click to expand...
Click to collapse
flash stock
cagodesign said:
AskoChainz said:
Hey all, so I tried to unroot my Note 3. Sadly I messed up and my phone is stuck on the Samsung Galaxy Note 3 loading screen. I can go into ODIN mode and Recovery mode. I tried to wipe data/factory reset and wipe cache partition, but that didn't work, still doesn't load. I don't know what to do anymore. If it matters I was using Safestrap. If it helps this is what it says in ODIN MODE
Product Name: SM-N900A
Current Binary: Samsung Offical
System Status: Custom
Hi I have problem same as you
How did you solve and load stock rom .
help please
Click to expand...
Click to collapse
using odin, you flash stock firmware from sammobile, intended for your device...there are countless tutorial here on xda, so start looking, searching and learn all you can before going at it.....it is very simple once you learn...
Click to expand...
Click to collapse

Galaxy Note 3 SM N9005

ODIN MODE
PRODUCT NAME: SM-N9005
CURRENT BINARY: Samsung Official
REACTIVATION LOCK: OFF
KNOX WARRANTY VOID: 0x1 (4)
QUALCOM SECUREBOOT: ENABLE (CSB)
RP SWREV: S2, T2, R2, A3, P3
SECURE DOWNLOAD : ENABLE
UDC START
I gave my note3 to a technician, there was a problem (It didn't boot, instead stuck on samsung logo with recovery booting). The technician did his best and the phone began to work. Then I used the phone once ( for 24 hours) and the same problem came back. I tried to flash it with official Rom lollipop 5.0, bootloader and CWM by Odin v3.09, but that was in vain.
I need your help please.
Waiting for your reply.
Take it back to your technician .
Suggestion is a hardware problem .
JJEgan said:
Take it back to your technician .
Suggestion is a hardware problem .
Click to expand...
Click to collapse
I did it before trying by myself to fix the problem, but not solution. If it's a hardware problem, may be I have to try with another technician. Thanks.
This is exactly the same problem I am having.
My phone is now working on stock Lollipop but I was stuck with this for a while.
I found that if i flashed the CWM .tar file with Odin it would reboot and work fine.
Once you get to that point, download a stock rom from Sammobile - I used 4.4.2 just to get it working.
When i had installed 4.4.2 everything appeared fine, i went ahead and booted into stock recovery and did a full reset.
I then let the phone update to stock 5.0 using the built in updater.
Im running it as it is (stock rom, un-rooted and stock recovery) until i can research enough into the problem and how to get around it.
In Odin mode on my phone, there is a "write protection - enabled" line also, which im guessing is causing my problem on not being able to get cwm/twrp to work
My aim was to Root, custom recovery and custom Rom but I hit the exact brick wall you posted in the OP

Deleted o.s from sm-a310f

HELP......my son was messing around and some how deleted the entire internal storage of his phone.....I`ve tried flashing a custom rom and stock rom with odin but fails every time.....it does have twrp3 installed and the phone can go into download mode.
Is there any way of getting the operating system back on to the phone ..... and no there is no nandroid backup
odin mode
product name: sm-a310f
current binary: custom
system status: custom
fap lock: off
secure download: enabled
knox warranty void: 1 (0x030c)
ap swerve: b:3 s:0
POST UPDATE................
all sorted now thanks it took about 9 different downloads but finally found the correct firmware......only took 9 1/2 hrs to download lol, but finally have a working Samsung galaxy a3
when odin fails the download page also says
sw rev, check fail device: 3 , binary: 2
robbsykes said:
HELP......my son was messing around and some how deleted the entire internal storage of his phone.....I`ve tried flashing a custom rom and stock rom with odin but fails every time.....it does have twrp3 installed and the phone can go into download mode.
Is there any way of getting the operating system back on to the phone ..... and no there is no nandroid backup
odin mode
product name: sm-a310f
current binary: custom
system status: custom
fap lock: off
secure download: enabled
knox warranty void: 1 (0x030c)
ap swerve: b:3 s:0
Click to expand...
Click to collapse
hi, what is the version on which was the device?
if 5.1.1 flash the 7.0 with twrp and wipe all except the memory card
if not it's 7.0 flash the latest img TWRP 3.1.1.0https://drive.google.com/file/d/0B6vI9V6s4jvbQkNnRm5OQVptdnc/view with the old twrp install on the phone Wipe all except the memory card and flash the new ROM custom or stock >>> Rboot and wait... good luck

hardware or software issue ...help

my note 3 model is n9005 it's charge normaly with the notification led working 100% but when i boot it, it doesn't boot it Freezes for a second on the samsung note 3 n9005 and turn off again i tried to format it via recovery and it doesn't boot too it Freezes again on recovery booting and then to odin download mode with these massages : could not do normal boot.
ddi : mmc_read failed
odin mode
prouduct name: sm-n9005
current binary: samsung official
system status: custom
reactivation lock: 0x0
knox kernel lock: 0x0
knox warranty void: 0x0
qualcom secureboot: enable (csb)
rp swrev: s2, t2, r2, a3, p3
write protection: enable
udc start
if someone have any idea please help
make it the boss said:
my note 3 model is n9005 it's charge normaly with the notification led working 100% but when i boot it, it doesn't boot it Freezes for a second on the samsung note 3 n9005 and turn off again i tried to format it via recovery and it doesn't boot too it Freezes again on recovery booting and then to odin download mode with these massages : could not do normal boot.
ddi : mmc_read failed
odin mode
prouduct name: sm-n9005
current binary: samsung official
system status: custom
reactivation lock: 0x0
knox kernel lock: 0x0
knox warranty void: 0x0
qualcom secureboot: enable (csb)
rp swrev: s2, t2, r2, a3, p3
write protection: enable
udc start
if someone have any idea please help
Click to expand...
Click to collapse
need more information than that.
ok..
have you installed stock rom via ODIN from fresh ? or just trying to recover what is installed on the phone ?
if NOT odin then you need to flash stock rom again via odin and test again.
if YES then may be, may be it is hardware related (last option to consider).
BUT you need to do the steps above. then we can only reach on a proper solution.
dark_phoenix said:
need more information than that.
ok..
have you installed stock rom via ODIN from fresh ? or just trying to recover what is installed on the phone ?
if NOT odin then you need to flash stock rom again via odin and test again.
if YES then may be, may be it is hardware related (last option to consider).
BUT you need to do the steps above. then we can only reach on a proper solution.
Click to expand...
Click to collapse
i tried all of this but nothing worked, i even tried to fix it via samsung customer service, but they said ''you need to replace the motherbord '' so if you know what's the bad chip that's the cause of all of this i'll be thankful
make it the boss said:
i tried all of this but nothing worked, i even tried to fix it via samsung customer service, but they said ''you need to replace the motherbord '' so if know what's the bad chip that's the cause of all of this i'll be thankful
Click to expand...
Click to collapse
probably a corrupted partition due to some error.
try getting a .PIT file for N9005,
and flash it via odin along with stock rom.
1. search google -- there are various PIT files on SamMobile. Download the N9005 hlte BTU version.
2. here is another link for you
https://forum.xda-developers.com/showthread.php?t=2550823
and which version of rom are you trying flashing ?
dark_phoenix said:
probably a corrupted partition due to some error.
try getting a .PIT file for N9005,
and flash it via odin along with stock rom.
1. search google -- there are various PIT files on SamMobile. Download the N9005 hlte BTU version.
2. here is another link for you
https://forum.xda-developers.com/showthread.php?t=2550823
and which version of rom are you trying flashing ?
Click to expand...
Click to collapse
i tried (samsony) one, specifically the 5.0 lollipop official rom , here is odin when i tried flashing it with the pit file. https://photos.app.goo.gl/vGc9vBP8xDcxgYRT7 ,
the download also have these new messages : MMC: mmc_read fail
odin : flash read failure
make it the boss said:
i tried (samsony) one, specifically the 5.0 lollipop official rom , here is odin when i tried flashing it with the pit file. https://photos.app.goo.gl/vGc9vBP8xDcxgYRT7 ,
the download also have these new messages : MMC: mmc_read fail
odin : flash read failure
Click to expand...
Click to collapse
change cables. (may be cable is somehow not working properly.)
use updated ODIN version. ( you are using old version)
use this PIT file. this is TGY version. (Android 5.0)
https://forum.xda-developers.com/showpost.php?p=67773525&postcount=16
after then flash stock firmware. (preferably TGY one.)
if nothing works even now... then your mmc chip is corrupted and need to be replaced. the chip only if you can or the whole motherboard.
there is no harm in trying anything now, to revive it. so just do everything. don't lose hope. may be it will work.
dark_phoenix said:
change cables. (may be cable is somehow not working properly.)
use updated ODIN version. ( you are using old version)
use this PIT file. this is TGY version. (Android 5.0)
https://forum.xda-developers.com/showpost.php?p=67773525&postcount=16
after then flash stock firmware. (preferably TGY one.)
if nothing works even now... then your mmc chip is corrupted and need to be replaced. the chip only if you can or the whole motherboard.
there is no harm in trying anything now, to revive it. so just do everything. don't lose hope. may be it will work.
Click to expand...
Click to collapse
i tried that and the same error , so i guess then it's the emmc chip . but i still want to know the cause of it's death . do you have any idea ?!
make it the boss said:
i tried that and the same error , so i guess then it's the emmc chip . but i still want to know the cause of it's death . do you have any idea ?!
Click to expand...
Click to collapse
hmm..
that i don't know yet.
but in my opinion, if the emmc chip/motherboard is dead/corrupted/broken then it should not be detected by odin at all.
if it is being detected then it can be survived. but hey it is just an hypothesis.
imo the partition corruption chances are high like 85-95%. that can be repaired by available PIT file.
but i don't know any further than that.
and btw you didn't mentioned how it got corrupted ?
dark_phoenix said:
hmm..
that i don't know yet.
but in my opinion, if the emmc chip/motherboard is dead/corrupted/broken then it should not be detected by odin at all.
if it is being detected then it can be survived. but hey it is just an hypothesis.
imo the partition corruption chances are high like 85-95%. that can be repaired by available PIT file.
but i don't know any further than that.
and btw you didn't mentioned how it got corrupted ?
Click to expand...
Click to collapse
it's just died on me, i was changing the sim card and .... the phone won't start again , but, i'll try to re solder the chip and i'll tell you if it worked ! . thanks tho :good: :laugh:

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