Database Users

S4 Best Buy help

I'd like to get the s4 from a best buy location this week but I've got a few questions.
Do they do cross upgrades WITHOUT effecting the other line's sim/phone? I want to use my wife's upgrade but she'll be out of town so we can't have her sim/phone go off?
(I'm asking cuz in the past I had that happen)
If the upgrade date is 5/8,can I do it with best buy on may 1rst like I can at att?
Thanks to any best buy employees or otherwise experts who can help....

artofdesign said:
I'd like to get the s4 from a best buy location this week but I've got a few questions.
Do they do cross upgrades WITHOUT effecting the other line's sim/phone? I want to use my wife's upgrade but she'll be out of town so we can't have her sim/phone go off?
(I'm asking cuz in the past I had that happen)
If the upgrade date is 5/8,can I do it with best buy on may 1rst like I can at att?
Thanks to any best buy employees or otherwise experts who can help....
Click to expand...
Click to collapse
I can answer the first question but not the second, I don't have a clue about upgrade dates and such....
I used an upgrade from another account I manage yesterday and they told me that worst case scenario, the other phone will be deactivated for a second or two while they process the phone onto the account and then off of it, restoring the IMEI that was originally used.... if she has an LTE phone already, it will make the process a whole lot easier since they don't have to add an LTE provision and then remove it
That being said, I thought it was kind of wild they had to do any of that in the first place when I thought they could just process the upgrade as an in-store deal since it wasn't going on that account - they didn't pull out the phone and do a test call on it, so why would they have to activate it in the system for the other number and then remove it? At one time, the guy processing it who I thought I had confidence he knew what was going on turned to me and said "do you by any chance have that other phone available so I can get the IMEI off of it?" Well no, of course I don't, I told you that! You had it in the system before you deactivated it, put it back! haha, oh BBY.....

same here what happened yesterday, im goin to use my dad's
upgrade, since his phone is the galaxy s1, it turns out they deactivated his number(old sim) and they gave me the lte enabled sim, since i told them that i am the one gonna use both the s4 and s3 not my dad, they provided me a regular sim again for my dad but just to call 611 att customer service to transfer again the lte enbled sim to the regular one, such a hassel though, if only i have a simcard adapter that time.
Sent from my SAMSUNG-SGH-I747 using xda premium

Ok so she has an iPhone 5(lte right?) on that line now(the line I will use the upgrade date from.)
So it will go off for a moment and back on? For sure? She'll be so far from a att store that any problems would be a HUGE issue for us.
Please let me know. Thanks for help guys.

From my experience regarding dates, yes. As long as its the first of the eligible month. This was 2 years back when i got the s2 so not exactly sure if policy changed but i doubt it. Radio shack did the same thing.

artofdesign said:
Ok so she has an iPhone 5(lte right?) on that line now(the line I will use the upgrade date from.)
So it will go off for a moment and back on? For sure? She'll be so far from a att store that any problems would be a HUGE issue for us.
Please let me know. Thanks for help guys.
Click to expand...
Click to collapse
The iPhone 5 is an LTE device, you should be good on that end
I sent a text to the number I was upgrading before to warn the person they may be without service momentarily, and then called on my way out of the store, they did not notice any interruption in service, so yes, it's for sure

Questions and help issues go in Q&A
Thread moved
Thanks
FNM

KryptosXLayer2 said:
The iPhone 5 is an LTE device, you should be good on that end
I sent a text to the number I was upgrading before to warn the person they may be without service momentarily, and then called on my way out of the store, they did not notice any interruption in service, so yes, it's for sure
Click to expand...
Click to collapse
Thanks for sharing the details of your experience!!! Good to hear.

kennyglass123 said:
Questions and help issues go in Q&A
Thread moved
Thanks
FNM
Click to expand...
Click to collapse
Sorry, thanks.

...
j510 said:
From my experience regarding dates, yes. As long as its the first of the eligible month. This was 2 years back when i got the s2 so not exactly sure if policy changed but i doubt it. Radio shack did the same thing.
Click to expand...
Click to collapse
This is true of outside vendors like BB still? I know Att could do it but not sure about non att stores.

Best buy mobile employee here. Typically if you are cross upgrading it isn't an issue unless it's an iPhone 5 or an old phone that uses a standard sim card. If they call customer service they can typically make it work without deactivating the old phone, otherwise you would need to get a new sim for the other phone.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

Apoyyo said:
Best buy mobile employee here. Typically if you are cross upgrading it isn't an issue unless it's an iPhone 5 or an old phone that uses a standard sim card. If they call customer service they can typically make it work without deactivating the old phone, otherwise you would need to get a new sim for the other phone.
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
Thanks for chiming in!
But wait, iPhone 5s do cause the trouble I need to avoid? Even with the lte sim in it already?
And what about dates, can you do a 5/8 upgrade on 5/1?
Thanks.

artofdesign said:
Thanks for chiming in!
But wait, iPhone 5s do cause the trouble I need to avoid? Even with the lte sim in it already?
And what about dates, can you do a 5/8 upgrade on 5/1?
Thanks.
Click to expand...
Click to collapse
It is only a problem because they use a nano sim which is only compatible with an iPhone 5. As far as the upgrade date goes, Generally it's not an issue, we just might have to process it over the phone
Sent from my SAMSUNG-SGH-I337 using xda app-developers app

Apoyyo said:
It is only a problem because they use a nano sim which is only compatible with an iPhone 5. As far as the upgrade date goes, Generally it's not an issue, we just might have to process it over the phone
Sent from my SAMSUNG-SGH-I337 using xda app-developers app
Click to expand...
Click to collapse
I appreciate your help.
My issue is my wife with the iPhone 5 will be a a very important trip where she needs the iPhone to work.
So I and she won't have access to the sim to change it out or anything.
Is what I want to do not going to work then?

artofdesign said:
I appreciate your help.
My issue is my wife with the iPhone 5 will be a a very important trip where she needs the iPhone to work.
So I and she won't have access to the sim to change it out or anything.
Is what I want to do not going to work then?
Click to expand...
Click to collapse
There is a good chance that it will work, but there is also the possibility that it doesn't. If we call AT&T to activate over the phone sometimes they are able to move the SIM without having to deactivate it. It will most likely not be an issue, but there is always a slight chance that it would be cut off. When you go to the store make sure you stress that her phone cannot be shut off and ask them if there is any way to do it so that doesn't happen.

Follow up :
I went to a BB mobile store on 5/1.
My *639# said 5/8 for upgrade but she said she could do it no call to Att needed. So she did. All went well. Wife's lte iP5 didn't even turn off(that we noticed).
So cross upgrade went well. Stoked!
Thanks all for help.
Sent from my SAMSUNG-SGH-I337 using Tapatalk 2

Unlocked AT&T Note 7

I was thinking about requesting to unlock the Note 7 from AT&T when I get the phone or maybe in a couple month. Have any of you unlocked a phone through them before? does it cost anything?

Unlocked AT&T Note 7
As long as you aren't on a contract or payment plan in the phone they will unlock it after the return policy is up (14 days). It's all automated through their website and very easy. Doesn't cost a thing.

e36eury said:
As long as you aren't on a contract or payment plan in the phone they will unlock it after the return policy is up (14 days). It's all automated through their website and very easy. Doesn't cost a thing.
Click to expand...
Click to collapse
Thanks, does that get rid of the bloatware at all too?

XavierAD said:
Thanks, does that get rid of the bloatware at all too?
Click to expand...
Click to collapse
It just allows you to use any SIM card in it.
https://play.google.com/store/apps/details?id=com.hecorat.packagedisabler&hl=en
You don't need to unlock the phone to get rid of the bloat. Just download that.

e36eury said:
It just allows you to use any SIM card in it.
https://play.google.com/store/apps/details?id=com.hecorat.packagedisabler&hl=en
You don't need to unlock the phone to get rid of the bloat. Just download that.
Click to expand...
Click to collapse
Thanks again, is that better than Package Disabler Pro?

XavierAD said:
Thanks, does that get rid of the bloatware at all too?
Click to expand...
Click to collapse
XavierAD said:
Thanks again, is that better than Package Disabler Pro?
Click to expand...
Click to collapse
Dunno. It's what I use, it works. Can't say if it's better or worse.

I just tried to unlock my paid off Galaxy S4 from AT&T. They sent me a pin code that I have to input into the phone. But, the pin won't work unless I insert the sim card of another carrier. So, it is actually a pain in the ass because now I have to find another sim card, probably from T-Mobile, just to unlock the damn phone.

DuffmasterFresh said:
I just tried to unlock my paid off Galaxy S4 from AT&T. They sent me a pin code that I have to input into the phone. But, the pin won't work unless I insert the sim card of another carrier. So, it is actually a pain in the ass because now I have to find another sim card, probably from T-Mobile, just to unlock the damn phone.
Click to expand...
Click to collapse
Weird. Mine worked fine with my AT&T sim.

These were the unlock instructions they sent me to unlock my AT&T Galaxy S4:
Instructions:
Unlock Steps - Use Non-AT&T SIM Card
1. Power off the device, remove the battery, and insert a non-AT&T SIM card.
2. Re-insert the battery and power on the device with non-AT&T SIM.
3. The device displays Enter the device unlock code.
4. Enter the eight-digit unlock code.
5. Press OK.
Note: You are allowed five attempts to unlock before your device permanently locks to the AT&T network.
EDIT: I just went online and looked for a different unlock method because I don't have another sim card and I don't want to go to T-Mobile to ask for one. Remove your sim card, power on the phone, go to the dialer and enter #7465625*638*# then enter your unlock code, which should be emailed to you from AT&T after you ask them to unlock it.

You can always get a free T-Mobile sim to throw in it for the unlock.

e36eury said:
You can always get a free T-Mobile sim to throw in it for the unlock.
Click to expand...
Click to collapse
Thanks, I had no Idea you could do that.

e36eury said:
As long as you aren't on a contract or payment plan in the phone they will unlock it after the return policy is up (14 days). It's all automated through their website and very easy. Doesn't cost a thing.
Click to expand...
Click to collapse
Just yesterday I've talked about this at att store, and the guy told me I have to use their service (active account) for at least 6 month after purchasing a phone, before they allow unlock it...wtf?

May be the case now, but a year ago when I bought my wife her iPhone 6, it unlocked the first time I hooked it to a computer (about an hour after walking out of the store with it), and my S7e was unlocked after the 14 day return policy was up. Doesn't mean there hasn't been a recent change, but when I've paid for a device outright it's always been unlocked.

Does anyone know if the wifi hotspot validation is disabled after ATT unlocks the phone? I'm not feeling like asking AT&T permission on when to enable wifi hotspot on my phone that I have paid a full price for.

From what I've noticed:
1. ATT can unlock devices through this site:
https://www.att.com/deviceunlock/request/#/unlockstep1
2. For my note 7 I purchased, the IMEI isn't recognized
3. Support is useless they will only refer to the website mentioned in step 2
I have already purchased a sim unlock code from a third party. Hope it works

domineus said:
From what I've noticed:
1. ATT can unlock devices through this site:
https://www.att.com/deviceunlock/request/#/unlockstep1
2. For my note 7 I purchased, the IMEI isn't recognized
3. Support is useless they will only refer to the website mentioned in step 2
I have already purchased a sim unlock code from a third party. Hope it works
Click to expand...
Click to collapse
i went through the same thing and had to call and talk to a supervisor, she put in a manual unlock
request and i got the unlock code the next day. i bought my Note 7 outright from Samsclub.

ParishM said:
i went through the same thing and had to call and talk to a supervisor, she put in a manual unlock
request and i got the unlock code the next day. i bought my Note 7 outright from Samsclub.
Click to expand...
Click to collapse
I'll be calling first thing tomorrow morning and requesting a supervisor to provide a manual unlock request.

domineus said:
I'll be calling first thing tomorrow morning and requesting a supervisor to provide a manual unlock request.
Click to expand...
Click to collapse
because i'm not an AT&T customer (Cricket) she said she had to manually create a temporary
account so she could submit the unlock request. the first two reps i spoke to were worthless
and kept telling me there was nothing they could do and i had to submit the request online.
finally on the 3rd call i demanded a supervisor and it took her a bit but she managed to figure
it out.
good luck !

ParishM said:
because i'm not an AT&T customer (Cricket) she said she had to manually create a temporary
account so she could submit the unlock request. the first two reps i spoke to were worthless
and kept telling me there was nothing they could do and i had to submit the request online.
finally on the 3rd call i demanded a supervisor and it took her a bit but she managed to figure
it out.
good luck !
Click to expand...
Click to collapse
That's nothing. Third call this morning
I have to go back to the store and rescan it so it registers in their system. Seriously, I was told that.
I'll call back in a few minutes - it's been close to an hour. But that's unnerving. Can't they see there's something wrong with the att unlock website? It's rather simple actually.

it's a hassle but it can be done

Get Your MSL Before Turning On Your Phone!

I know this has probably been mentioned elsewhere, so if you already know just ignore this... lol
I always like having my MSL for my phones. Most of the traditional ways don't work anymore, and usually you can just call Sprint and ask.
But this works too:
Before I ever turned on my new Note 7 I went to Sprint's website and in my account selected activate new device.
It then came up with my old Note 5 and new Note 7. Told me to turn off both phones and was I sure.... blah blah blah
Clicked continue, it sat and thought about it for a minute then came back and said it was done.
Now, towards the top left of your screen is the "Activation Code" that is your MSL. Turned on phone, did all the setup, then went to dialer and typed ##3282#, chose edit, put in the MSL and it worked!
I don't know if this will work if you turn on the new phone first and let it go through the hands free activation.

Yeah that's a good way if you activate yourself

Is your Note 7 allowing you to edit APN settings with your MSL?

mister marc said:
Is your Note 7 allowing you to edit APN settings with your MSL?
Click to expand...
Click to collapse
That's the million$$ question right there

mister marc said:
Is your Note 7 allowing you to edit APN settings with your MSL?
Click to expand...
Click to collapse
nope :crying:

FreddyFredFred said:
nope :crying:
Click to expand...
Click to collapse
Thanks for saving me a conversation with Sprint

If I buy the phone from Samsung direct will it be unlocked already?

FYI,
I activated my new Note 7 phone via sprint's site, after it was activated, they send me my activation confirmation with my "Activation code," which is my MSL Code.

Took me over an hour of talking, but I managed to get Nancy S., my chat representative, to give me my msl code. I just had to constantly say that it bs that I am paying for 4g lte speeds and only getting 3g speeds.

brownchm said:
Took me over an hour of talking, but I managed to get Nancy S., my chat representative, to give me my msl code. I just had to constantly say that it bs that I am paying for 4g lte speeds and only getting 3g speeds.
Click to expand...
Click to collapse
I paid outright from Best buy and the Sprint representative on the chat said they no longer give out MSL numbers via chat and I had to call in. I called in and the lady first said she unlocked my phone for me and my phone doesn't have a MSL number. I said uhh yeah it does and after more research she found it.
Sent from my SM-N930P using XDA-Developers mobile app

xbmoyx said:
I paid outright from Best buy and the Sprint representative on the chat said they no longer give out MSL numbers via chat and I had to call in. I called in and the lady first said she unlocked my phone for me and my phone doesn't have a MSL number. I said uhh yeah it does and after more research she found it.
Sent from my SM-N930P using XDA-Developers mobile app
Click to expand...
Click to collapse
Was on chat for all of 5 minutes and got the MSL for both of my lines. They wanted to know why and I told them that I've had them for all my devices and used it to reset settings when I ran into issues. They said OK and gave them to me. No trouble at all!

All I had to do was activate them online thru the Sprint website and it both gives you, and emails you, your MSL codes.
No fuss no muss.....

Itchiee said:
All I had to do was activate them online thru the Sprint website and it both gives you, and emails you, your MSL codes.
No fuss no muss.....
Click to expand...
Click to collapse
I preordered and was coming back to Sprint from Verizon. Wasn't that simple for me. Shouldn't have left in the first place. Lol
Sent from my SM-N930P using Tapatalk

Every new phone i get I hop onto sprint chat and tell them I need my msl to perform a factory reset..no questions asked ever and I get my msl without more than a few seconds of effort
Sent from my SM-N930P using Tapatalk

franky_402 said:
Every new phone i get I hop onto sprint chat and tell them I need my msl to perform a factory reset..no questions asked ever and I get my msl without more than a few seconds of effort
Sent from my SM-N930P using Tapatalk
Click to expand...
Click to collapse
I've obtained this on phones I've rooted in the past and wanted to know the advantage of having this on the Note 7
Thanks

haven't received the android 9 pie update yet..

Had anyone else not received it yet? I know I can flash via fastboot, but I'd rather not.. I thought all phones would have received the update already. I just purchased the phone yesterday..

mazubo said:
Had anyone else not received it yet? I know I can flash via fastboot, but I'd rather not.. I thought all phones would have received the update already. I just purchased the phone yesterday..
Click to expand...
Click to collapse
Did you try to pull it thru the settings menu?

garywojdan81 said:
Did you try to pull it thru the settings menu?
Click to expand...
Click to collapse
Yes, I've been checking every couple of hours [emoji106]
Sent from my PH-1 using Tapatalk

mazubo said:
Had anyone else not received it yet? I know I can flash via fastboot, but I'd rather not.. I thought all phones would have received the update already. I just purchased the phone yesterday..
Click to expand...
Click to collapse
Did you try to pull it thru the settings menu?

What cell service are you on?

I bought got mine a week ago Friday. Minute I connected to wifi, it went from 7.1 to 9 (usa, using straight talk, at&t sim)

Crazy. I'm on Koodo in Canada. They're a sub brand of Telus..
Sent from my PH-1 using Tapatalk

So an update on the update! I swapped the Koodo SIM out for a Rogers SIM, and BAMMM! Update arrived. All is good in update land now ?

mazubo said:
So an update on the update! I swapped the Koodo SIM out for a Rogers SIM, and BAMMM! Update arrived. All is good in update land now ?
Click to expand...
Click to collapse
Yea you can always just take out your SIM, reboot the phone and connect to wifi. It will then pull the update. Then just put the SIM back in...

I did that with the Koodo SIM, however didn't use the Rogers SIM until today..
Anywho, all good now!
Cheers,

Invalid sim scam?

I purchased this phone through Craigslist. The guy stated it was unlocked so I thought great! Let's seal the deal. I popped my T-Mobile SIM in and like magic, it worked like a charm. Next day, invalid sim. I called Sprint, they said the phone is unlocked but no help. I called TMobile, they said it's not us it's Sprint. Popped the sim into my unlocked Pixel XL, boom! It worked. Popped it back into my Essential Phone and invalid sim, network locked. What gives? I call the guy back, straight to voicemail. I text him, it's been 10hrs nothing. Is it something going on with these phones that scammers are burning people with them?

LOVE ME PLEASE said:
I purchased this phone through Craigslist. The guy stated it was unlocked so I thought great! Let's seal the deal. I popped my T-Mobile SIM in and like magic, it worked like a charm. Next day, invalid sim. I called Sprint, they said the phone is unlocked but no help. I called TMobile, they said it's not us it's Sprint. Popped the sim into my unlocked Pixel XL, boom! It worked. Popped it back into my Essential Phone and invalid sim, network locked. What gives? I call the guy back, straight to voicemail. I text him, it's been 10hrs nothing. Is it something going on with these phones that scammers are burning people with them?
Click to expand...
Click to collapse
same thing happened to me until i updated the software. worked fine after that.

Did you get the latest update today? Because that's the build that I I'm having invalid sim on.
ceelos218 said:
same thing happened to me until i updated the software. worked fine after that.
Click to expand...
Click to collapse
Sent from my Pixel XL using Tapatalk

LOVE ME PLEASE said:
Did you get the latest update today? Because that's the build that I I'm having invalid sim on.
Sent from my Pixel XL using Tapatalk
Click to expand...
Click to collapse
ohh ok i see what your saying... when i first got my phone i was on Nougat and my sim wasnt recognized so i updated it to the Aug build and then i was able to use my Verizon sim again. right now i just updated to the Sep build and i cant use it any longer. im also wondering if theres a fix.

ceelos218 said:
ohh ok i see what your saying... when i first got my phone i was on Nougat and my sim wasnt recognized so i updated it to the Aug build and then i was able to use my Verizon sim again. right now i just updated to the Sep build and i cant use it any longer. im also wondering if theres a fix.
Click to expand...
Click to collapse
Wow! So, it's not just me? Sad to here that my friend. I contacted Essential Phone via Twitter hours ago. Still no word.

LOVE ME PLEASE said:
Wow! So, it's not just me? Sad to here that my friend. I contacted Essential Phone via Twitter hours ago. Still no word.
Click to expand...
Click to collapse
Yeah and I don't have time to mess around with it. Now I'm stuck without data

ceelos218 said:
Yeah and I don't have time to mess around with it. Now I'm stuck without data
Click to expand...
Click to collapse
Same here! Are you able to make calls?

LOVE ME PLEASE said:
Same here! Are you able to make calls?
Click to expand...
Click to collapse
I just tried it with a Sprint SIM card and it works perfectly fine.

Good to know. I just checked Twitter and now there are many of people complaining about this very issue.
ceelos218 said:
I just tried it with a Sprint SIM card and it works perfectly fine.
Click to expand...
Click to collapse
Sent from my Pixel XL using Tapatalk

LOVE ME PLEASE said:
I purchased this phone through Craigslist. The guy stated it was unlocked so I thought great! Let's seal the deal. I popped my T-Mobile SIM in and like magic, it worked like a charm. Next day, invalid sim. I called Sprint, they said the phone is unlocked but no help. I called TMobile, they said it's not us it's Sprint. Popped the sim into my unlocked Pixel XL, boom! It worked. Popped it back into my Essential Phone and invalid sim, network locked. What gives? I call the guy back, straight to voicemail. I text him, it's been 10hrs nothing. Is it something going on with these phones that scammers are burning people with them?
Click to expand...
Click to collapse
I was on the same situation last week but mines network locked while I flashing firmwares to get T-Mobile wifi calling working the Sprint Essential Variant. I tried everything including flashing the Nougat builds and then Oreo builds and all kinds of combinations but no luck. I was lucky because the guy I bought it from was honest seller and called Sprint and Essential himself negate Sprint kept saying it was unlocked. He ended up giving me his old SIM card since he had called his service. I inserted into my phone and let it sit for an hour while connected to WiFi. I restarted my phone I was able to go to mobile settings and changed to Global and it's been unlocked since last Thursday.
If you go to the Sprint website and dig around you'll see the only way for Sprint to unlock an Android phone is to have a Sprint Sim in the phone. Maybe you can get a Sprint Sim card just so it can connect to the servers and get it unlocked.
Good Luck
https://forum.xda-developers.com/es...print-version-unlocked-t-mobile-wifi-t3830989

mexicandroid said:
I was on the same situation last week but mines network locked while I flashing firmwares to get T-Mobile wifi calling working the Sprint Essential Variant. I tried everything including flashing the Nougat builds and then Oreo builds and all kinds of combinations but no luck. I was lucky because the guy I bought it from was honest seller and called Sprint and Essential himself negate Sprint kept saying it was unlocked. He ended up giving me his old SIM card since he had called his service. I inserted into my phone and let it sit for an hour while connected to WiFi. I restarted my phone I was able to go to mobile settings and changed to Global and it's been unlocked since last Thursday.
If you go to the Sprint website and dig around you'll see the only way for Sprint to unlock an Android phone is to have a Sprint Sim in the phone. Maybe you can get a Sprint Sim card just so it can connect to the servers and get it unlocked.
Good Luck
Click to expand...
Click to collapse
Thank you for your testimony. Wow! This is madness for an unlocked device. It almost seems as though Sprint is in on the scam themselves??? But thank you so much for your help friend. I'll check back in to let you guys know what happens??? I'm contacting Essential as we speak via support email... we'll see?

mexicandroid said:
I was on the same situation last week but mines network locked while I flashing firmwares to get T-Mobile wifi calling working the Sprint Essential Variant. I tried everything including flashing the Nougat builds and then Oreo builds and all kinds of combinations but no luck. I was lucky because the guy I bought it from was honest seller and called Sprint and Essential himself negate Sprint kept saying it was unlocked. He ended up giving me his old SIM card since he had called his service. I inserted into my phone and let it sit for an hour while connected to WiFi. I restarted my phone I was able to go to mobile settings and changed to Global and it's been unlocked since last Thursday.
If you go to the Sprint website and dig around you'll see the only way for Sprint to unlock an Android phone is to have a Sprint Sim in the phone. Maybe you can get a Sprint Sim card just so it can connect to the servers and get it unlocked.
Good Luck
https://forum.xda-developers.com/es...print-version-unlocked-t-mobile-wifi-t3830989
Click to expand...
Click to collapse
Was the sim he gave you to insert into your Essential, activated?

I have the same problem but im not in America, I'm in Australia and have no contact to a Sprint SIM Card....I've tried fastboot and flashing but still nothing. Any help would be great right now

LOVE ME PLEASE said:
Was the sim he gave you to insert into your Essential, activated?
Click to expand...
Click to collapse
It had his old number programmed into it but it didn't hey any service. Sprint's setup is different than T-Mobile because of the CDMA technology they use. It's not like T-Mobile that you just pop the Sim into another phone.
I honestly don't know if you can use any Sprint SIM card but you will definitely need one from my experience. The good news for you seems to be that it is most likely paid off if Sprint says it's unlocked.
---------- Post added at 11:44 AM ---------- Previous post was at 11:37 AM ----------
rainer217 said:
I have the same problem but im not in America, I'm in Australia and have no contact to a Sprint SIM Card....I've tried fastboot and flashing but still nothing. Any help would be great right now
Click to expand...
Click to collapse
After the first time it Sim locked the phone I was able to unlock it ONCE by fishing different builds but I was trying to get TMobile WiFi calling working so I kept flashing thinking it was going to stay unlocked after but sure enough it locked again and I after that I could not get it unlocked. I tried flashing so many firmwares and then updates through OTA download through the app and side loading. See if maybe you can order one online from Sprint or maybe on eBay.

mexicandroid said:
See if maybe you can order one online from Sprint or maybe on eBay.
Click to expand...
Click to collapse
I originally got it from eBay and just emailed the guy, hopefully he knows what to do. I was told by my carrier (Optus Australia) that they could do some shifty stuff with the OS to trick it to enable it then once an update happens it changes it back to locked. However don't think that is the case due to it being a wide spread case according to the people on twitter.

rainer217 said:
I originally got it from eBay and just emailed the guy, hopefully he knows what to do. I was told by my carrier (Optus Australia) that they could do some shifty stuff with the OS to trick it to enable it then once an update happens it changes it back to locked. However don't think that is the case due to it being a wide spread case according to the people on twitter.
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From my experience the issue is with Sprint, Essential can't really do anything about it because of the Variant

mexicandroid said:
From my experience the issue is with Sprint, Essential can't really do anything about it because of the Variant
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Great point. But I was thinking more along the side of Essential Phone, contacting Sprint, letting them know that it's a wide spread issue.

LOVE ME PLEASE said:
Great point. But I was thinking more along the side of Essential Phone, contacting Sprint, letting them know that it's a wide spread issue.
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Sprint knows by know, if you read around the web it's been going on for months. Seems the just expect you to have a Sprint Sim laying around to unlock it lol. After my unmoving experience I don't think I would ever get Sprint service lol

rainer217 said:
I originally got it from eBay and just emailed the guy, hopefully he knows what to do. I was told by my carrier (Optus Australia) that they could do some shifty stuff with the OS to trick it to enable it then once an update happens it changes it back to locked. However don't think that is the case due to it being a wide spread case according to the people on twitter.
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Gotcha!
Do you have a feeling that Sprint will fix this issue since it's widespread? I'm starting to think that Sprint was in on it. Or am I just an upset customer??? It's not happening to Sprint customers on there network, just people who are not on their network but have a Sprint variant. I have a strong feeling that Sprint locked us out of a unlocked phone intentionally. You?

mexicandroid said:
Sprint knows by know, if you read around the web it's been going on for months. Seems the just expect you to have a Sprint Sim laying around to unlock it lol. After my unmoving experience I don't think I would ever get Sprint service lol
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I agree. This is crazy, months??? Still no software fix??? I'm starting to believe it's a network fix only. They need to officially make an open statement regarding the situation, on how to resolve the matter. I think it's time to beat down Sprints Twitter page for a resolution.