help - Moto G4 Plus Questions & Answers

Why athene f instead of athene?

Athene_F is for the Moto G4 Plus (athene is the code name, f for fingerprint sensor, I imagine), whereas athene is for the G4 models.

echo92 said:
Athene_F is for the Moto G4 Plus (athene is the code name, f for fingerprint sensor, I imagine), whereas athene is for the G4 models.
Click to expand...
Click to collapse
Which Rom is correct for moto g4 plus xt 1642 dual?

szymon1515 said:
Which Rom is correct for moto g4 plus xt 1642 dual?
Click to expand...
Click to collapse
What do you want, Nougat or Marshmallow?
The install scripts in the updates should detect whether you are athene_f or athene (unless you flashed the wrong firmware in the past, which based on your earlier posts, may has happened).

echo92 said:
What do you want, Nougat or Marshmallow?
The install scripts in the updates should detect whether you are athene_f or athene (unless you flashed the wrong firmware in the past, which based on your earlier posts, may has happened).
Click to expand...
Click to collapse
W Polsce Me shows that I have g4 and I have g4 plus I had to get angry Rom to win

szymon1515 said:
W Polsce Me shows that I have g4 and I have g4 plus I had to get angry Rom to win
Click to expand...
Click to collapse
Me shows that I have g4 and I have g4 plus I had to get angry Rom to win

szymon1515 said:
Me shows that I have g4 and I have g4 plus I had to get angry Rom to win
Click to expand...
Click to collapse
I don't understand what you mean? What do you mean by angry ROM?

echo92 said:
I don't understand what you mean? What do you mean by angry ROM?
Click to expand...
Click to collapse
Is it possible that I have a bad base band? I'm from Poland

szymon1515 said:
Is it possible that I have a bad base band? I'm from Poland
Click to expand...
Click to collapse
That's a Marshmallow baseband, but it's reading as .32U, which may indicate flashing the wrong Marshmallow firmware at some point.
Which stock firmwares have you flashed previously, what builds and for what regions? I recall you flashed some builds suggested to you in the other thread.

echo92 said:
That's a Marshmallow baseband, but it's reading as .32U, which may indicate flashing the wrong Marshmallow firmware at some point.
Which stock firmwares have you flashed previously, what builds and for what regions? I recall you flashed some builds suggested to you in the other thread.
Click to expand...
Click to collapse
Who is the system to upload now?

Referring to your other thread https://forum.xda-developers.com/moto-g4-plus/help/help-t3586344/page6
you were on a marshmallow baseband ending with 62.u. Now you have 32.u...so you must have upgraded your firmware somehow in the last few days.
The baseband version must end with .R
Have you ever tried one of the suggestions in the above thread??
There you were given the fitting stock firmware and the right procedures to flash it.
My advice: go back to the above thread, read, try to understand and try again.

In addition to bullfinch's reply, I'd suggest going back to the stock (i.e. supplied by Motorola) ROMs, as flashing custom ROMs will just confuse matters.
If you've tried the suggestions in the thread above (your original thread), you may wish to have a look into flashing this ROM here https://firmware.center/firmware/Motorola/Moto G4 (Plus)/Stock/XT1642/ It's a stock ROM for XT1642, and looks to be the 139-48 build, which may give you the correct baseband. I've not tried it though, and there's still a chance you may still have the incorrect baseband afterwards.
As always, do a complete flash of a stock ROM if you can via fastboot (you could follow the instructions here, but using the XT1642 ROM https://forum.xda-developers.com/moto-g4-plus/how-to/moto-g4-plus-xt1643-updated-signed-t3460695), and back up your data.
If you do still get the incorrect baseband, as I suggested a few times, you may have to get your device serviced (contact Motorola in Poland for service centres), which may charge you a fee.

I'm still willing to help. That assumes, that you give answers to questions, made by echo92 before.
And my question is: Is your device detected by your pc if connected in fastbootmode?

bullfinch110 said:
I'm still willing to help. That assumes, that you give answers to questions, made by echo92 before.
And my question is: Is your device detected by your pc if connected in fastbootmode?
Click to expand...
Click to collapse
Yes

szymon1515 said:
Yes
Click to expand...
Click to collapse
So you can try flashing the right firmware (given by echo92) following the steps in the link. Or you try again RSD lite with this firmware (you remember).

echo92 said:
In addition to bullfinch's reply, I'd suggest going back to the stock (i.e. supplied by Motorola) ROMs, as flashing custom ROMs will just confuse matters.
If you've tried the suggestions in the thread above (your original thread), you may wish to have a look into flashing this ROM here https://firmware.center/firmware/Motorola/Moto G4 (Plus)/Stock/XT1642/ It's a stock ROM for XT1642, and looks to be the 139-48 build, which may give you the correct baseband. I've not tried it though, and there's still a chance you may still have the incorrect baseband afterwards.
As always, do a complete flash of a stock ROM if you can via fastboot (you could follow the instructions here, but using the XT1642 ROM https://forum.xda-developers.com/moto-g4-plus/how-to/moto-g4-plus-xt1643-updated-signed-t3460695), and back up your data.
If you do still get the incorrect baseband, as I suggested a few times, you may have to get your device serviced (contact Motorola in Poland for service centres), which may charge you a fee.
Click to expand...
Click to collapse
Now I have M8952_70009.08.03.45u ATHENE_EMEA_DSDS_CUST

Can you check your phonesettings, if there is an OTA firmware update available? Still irritated by the "u" at the end of your baseband. Could yu make a screenshot of your phone status (buildnr, baseband, android versionn)

bullfinch110 said:
Can you check your phonesettings, if there is an OTA firmware update available? Still irritated by the "u" at the end of your baseband. Could yu make a screenshot of your phone status (buildnr, baseband, android versionn)
Click to expand...
Click to collapse
Ok?

szymon1515 said:
Ok?
Click to expand...
Click to collapse
...

Yes. :good:
How did you do? Flash via fastboot, RSD lite or OTA Update?

Related

Xt1644 us firmware

Can some provide firmware or links to US XT1644 FIRMWARE? Thanks
Try here : http://forum.xda-developers.com/moto-g4-plus/how-to/guide-newbie-resource-thread-t3386584
*Edit*
https://www.androidfilehost.com/?a=show&w=files&flid=72578
DJTeeJay said:
Try here : http://forum.xda-developers.com/moto-g4-plus/how-to/guide-newbie-resource-thread-t3386584
*Edit*
https://www.androidfilehost.com/?a=show&w=files&flid=72578
Click to expand...
Click to collapse
Any idea for what device the image ATHENE_AMZ_MPJ24.139-64_65_cid50_amz.tgz on https://www.androidfilehost.com/?a=s...les&flid=72578 is meant ?
(AMZ = ?)
I am currently running ATHENE_MPJ24.139-49_cid50_subsidy-DEFAULT_CFC.xml.zip from this source, on my XT1642 (channel reteu)
Maybe Amazon?
I appreciate everybody's help. However I can't tell if the the correct firmware listed is for US XT1644 FIRMWARE. I see I have the correct build. I have as of yet not unlocked my device. However I want to load my own backup all my images using dd command except data. Upload and post links for the United States build, as I just don't see nothing. Any help to the stock build United States build XT1644 would be great? Thanks
Also when unlocking the my device is there any issues I will run into, off the top of your heads?
Search here:
http://www.filefactory.com/folder/c6cdedc45a775d27/?sort=created&order=DESC&show=100
There are three images with xt1644 RETUS.
Bender1987 said:
Search here:
http://www.filefactory.com/folder/c6cdedc45a775d27/?sort=created&order=DESC&show=100
There are three images with xt1644 RETUS.
Click to expand...
Click to collapse
Thanks guy. Looks like someone took down the files. Not sure why, any other link to XT1644_ATHENE_RETUS_MPJ24.139-48_cid50_subsidy-DEFAULT_regulatory-XT1644_CFC.xml.zip
I've start downloading the file this morning without any problems. The FileFactory folder link is not down neither the files in it.
https://mirrors.lolinet.com/firmware/moto/athene/official/RETUS/
https://mirrors.lolinet.com/firmwar...subsidy-DEFAULT_regulatory-XT1644_CFC.xml.zip
9 is the latest firmware for the US model. im not sure what the very bottom one "harpia" is for?
I have bought mine unlocked and it is "retus". It has the MPJ 24.139-48 fw. Radio is M8952_70009.08.03.45R ATHENE_RETUSA_CUST.
If I check the update it says it's up-to-date.
pv979 said:
Any idea for what device the image ATHENE_AMZ_MPJ24.139-64_65_cid50_amz.tgz on https://www.androidfilehost.com/?a=s...les&flid=72578 is meant ?
(AMZ = ?)
I am currently running ATHENE_MPJ24.139-49_cid50_subsidy-DEFAULT_CFC.xml.zip from this source, on my XT1642 (channel reteu)
Click to expand...
Click to collapse
ATHENE_AMZ_MPJ24.139-64_65_cid50_amz.tgz is for the Indian variants, not the US nor European variants.
fix-this! said:
9 is the latest firmware for the US model. im not sure what the very bottom one "harpia" is for?
Click to expand...
Click to collapse
Harpia is the codename for the Moto G4 Play. Athene is the G4/G4+.
Thanks everybody for helping out. Please continue to write more info about the US XT1644 as there is not alot in on this model.
SoNic67 said:
I have bought mine unlocked and it is "retus". It has the MPJ 24.139-48 fw. Radio is M8952_70009.08.03.45R ATHENE_RETUSA_CUST.
If I check the update it says it's up-to-date.
Click to expand...
Click to collapse
yup but .9 is the latest. it has fixes for battery and the phone. i flashed it via fastboot on my XT6144 and it works great.
Well, the -49 (not 9) it's not to be found on Moto US website or OTA, it just appeared here like magic and the change log (supposedly) here. So I am not sure about it's provenience and that the fixes are not a placebo.
Anyway, I understand the "itch" to install it. Because I am so tempted myself
LE: Well, I did it. Flashed the MJP24.139-49 on my XT1644, I am restoring the apps now from backup.
Are these TWRP flashable or fastboot?
Yes, fastboot is avail after you unlock the bootloader on Motorola site (loosing the warranty).
I have booted into TWRP to root (SU systemless method), but didn't actually flash it (because I don't plan to switch to CM at this point).
SoNic67 said:
Yes, fastboot is avail after you unlock the bootloader on Motorola site (loosing the warranty).
I have booted into TWRP to root (SU systemless method), but didn't actually flash it (because I don't plan to switch to CM at this point).
Click to expand...
Click to collapse
I'm already on CM but there's the bug preventing me from receiving calls unless I turn off LTE. I'd prefer to not lose root and don't have access to a PC, so if I can wipe and flash this in TWRP, that would be perfect.
No, you can't, you need the standard recovery to get back to stock. Then you can root as I said.
As for CM13, I had used it (beta and after that nightlies) on one of my previous devices (Asus, based on Snapdragon 615, 64 bit, 3GB RAM)... but it was too unstable to use as a daily phone. Always something to be "fixed" and very often something else was breaking. Disappointed...
Security Patch Level
Can someone who has flashed the -49 build confirm what the security patch level is? Just wondering if it's the same update India and Europe received OTA.

Moto G4 Plus's Model changed to G4,lost one imei and finger print.

I have switched to a new device and no longer use this phone but i see many others facing this issue as well so I am keeping this thread open, please do not message me regarding the solution to this issue cause all i did to get out of this mess was getting a new phone.
Hello !
Due to some error while flashing stock rom on Moto G4 Plus XT-1643 my Moto G4 Plus has changed into Moto G4 but the model no shown in the "About Phone" section is correct.
I have lost one Imei no. fingerprint option is no where sim or mobile network doesn't work other than that the phone is fully functional(WiFi,Camers,Audio etc)
There are multiple threads on the same issue but no solution is available I would be highly grateful if anyone could find out any solution to this issue.
P.S : I have tried flashing multiple ROMs available on the forum specific to XT-1643 i.e Indian Version
Also I flashed the OTA file for the Android 7.0 Soak Test due to which I cannot relock the bootloader.
I am currently on Stock Marshmallow 6.0.1 139-63 Rooted&TWRP installed
The phone is basically an iPod without fingerprint sensor
I had the same issue. I relocked the bootloader and sent to service center. They flashed the original firmware. Stock roms roaming here are not exactly stock roms.
this happened to my phone (1640 - brazilian moto g 4 plus), and I tried every single rom out there for moto g 4 plus, and it is only identified as Moto G 4, without fingerprint or any modem activity.
i still cannot recover previous bootloader, because it don't downgrade bootloader version. nothing worked for me so far.
i'll be watching this thread to see if anyone comes with any alternative.
sabithmk said:
I had the same issue. I relocked the bootloader and sent to service center. They flashed the original firmware. Stock roms roaming here are not exactly stock roms.
Click to expand...
Click to collapse
Umm, so according to you too it's a software issue and not a hardware one right ?
The first thing that I do when I boot in TWRP, I do a full backup of all the phone's partitions, and save a copy on my PC, so I can restore the phone in cases like this.
Guys, maybe you need to read this thread:
http://forum.xda-developers.com/showthread.php?t=2617276
if you flashed android 7.0 and then downgraded to android 6.0.1 then expect some bugs because your bootloader gets updated you have to do clean flash but you cannot actually completely downgrade to android 6.0.1 after you updated to 7.0 soak test bootloader still remains updated and your phone will brick when you click update after you receive 7.0 official OTA i warned you this happened to lot of moto x users do some research before you do anything if the phone is your primary device
Soureen said:
Umm, so according to you too it's a software issue and not a hardware one right ?
Click to expand...
Click to collapse
I think so. May be if we flash a wrong modem, the right one never flashes correctly. I don't know how do they managed to flash it correctly.
For me its a software issue... looks like it messed with the bootloader, and since you cannot rollback to an older bootloader, the phone works like an iPod Touch. haha
I hope that when Motorola releases the final 7.0 version for 1640, I'll be able to flash again the right bootloader and that will fix the phone.
SoNic67 said:
The first thing that I do when I boot in TWRP, I do a full backup of all the phone's partitions, and save a copy on my PC, so I can restore the phone in cases like this.
Guys, maybe you need to read this thread:
http://forum.xda-developers.com/showthread.php?t=2617276
Click to expand...
Click to collapse
I did a full flash of an older 6.0.1 ROM, and it still doesn't work. Since the only thing that I couldn't flash is the bootloader, and the phone identify itself as Moto G 4 (and not Moto G 4 Plus) my guess is that the problem is with the bootloader.
I guess i'll have to wait for the official 7.0 for my specific phone (1640) to fully replace this broken bootloader.
Yeah, that's why I didn't upgrade to the N yet, I was sure that the bootloader will be different.
I also have saved the partitions with Partitions Backup & Restore app, after rooting.
Did you try the ElementalX kernel?
http://forum.xda-developers.com/moto-g4-plus/development/kernel-elementalx-g4-0-01-t3424836
I was also having same issue,got my bootloader locked and went to service center and they replaced the motherboard for free????
Lucky you
Has anyone found a solution to get the plus (fingerprint) back to the phone?
Nope funny thing no one knows anything ??
I am waiting for the Android 7.0 official update so that I can relock my bootloader and send it for service.
That's a bummer but there might be some solution. The phone version number shouldn't be that hard to find if you'd knew witch file that flashes it.
How do you do these backups for they don't look at all as twrp backups so I guess twrp is second best to something. But what?
What is the different with 7.0 coming up? Can't you just relock a backup?
Soureen said:
Nope funny thing no one knows anything ??
I am waiting for the Android 7.0 official update so that I can relock my bootloader and send it for service.
Click to expand...
Click to collapse
I have the same issue, I have seen people with XT1643 having athene_f in build fingerprint but I have only athene. Which one is correct, could this be the issue?
Managed to solve the issue at least to get the signal. This is what I have done
- Restore my first TWRP backup.
- Booted directly into bootloader and NOT system, flashed modem for the build.
- Rebooted and I am getting the signal!!!
m.swastik said:
Managed to solve the issue at least to get the signal. This is what I have done
- Restore my first TWRP backup.
- Booted directly into bootloader and NOT system, flashed modem for the build.
- Rebooted and I am getting the signal!!!
Click to expand...
Click to collapse
Radio is working after TWRP backup + modem flash. Still fingerprint is not working and it is pointing out as athene not as athene_f
(bootloader) ro.build.fingerprint[0]: motorola/athene/athene:6.0.1/MPJ24
(bootloader) ro.build.fingerprint[1]: .139-63/64:user/release-keys
Click to expand...
Click to collapse
l2o88j said:
Radio is working after TWRP backup + modem flash. Still fingerprint is not working and it is pointing out as athene not as athene_f
Click to expand...
Click to collapse
I have spent 1 whole week to get the signal working, at least be glad that you can now use your phone and press thanks if I helped. Regarding athene in build fingerprint you can easily change that in build.prop but it won't help. I think fingerprint service is disabled because ROM thinks that our phone is G4 and not G4 plus. I have tried few things to enable it but not getting it to work, will update if any of my experiment is successful.
m.swastik said:
I have spent 1 whole week to get the signal working, at least be glad that you can now use your phone and press thanks if I helped. Regarding athene in build fingerprint you can easily change that in build.prop but it won't help. I think fingerprint service is disabled because ROM thinks that our phone is G4 and not G4 plus. I have tried few things to enable it but not getting it to work, will update if any of my experiment is successful.
Click to expand...
Click to collapse
I found this trick early and I am using it now. I thought you cracked the last part (fingerprint sensor) which my post was about. I think that the issue is with gpt bin as I tried different bootloader versions along with all possible combinations. Gud to see someone else is working on the same. Will update if found any.
find the correct firmware for the device and flash it else it would lead to such errors

N Firmware & modem without going back to stock firmware?

Hi guys,
I switched from Stock MM directy to CM 14.1.
Is there a way for me to get N Firmware & modem without going back to stock?
Thanks in advance
a little push
Das_OSi said:
Hi guys,
I switched from Stock MM directy to CM 14.1.
Is there a way for me to get N Firmware & modem without going back to stock?
Thanks in advance
Click to expand...
Click to collapse
If you read the threads for updating to N soak test you will see that it is not possible as you need to sideload the N soak test with official recovery. Only with soak test you receive all firmware files which isn't possible with flashing modem only. And please don't push.
The "official" that rolls out now in India is the same version that pas posted here on Dec 11:
http://forum.xda-developers.com/moto-g4-plus/how-to/captured-ota-nougat-ota-moto-g4-plus-t3517059
Hello again,
haven't been here for a while...
I'm still facing problems with 4G and the camera, because I'm still not on N Firmware & modem :angel:
Has something changed about this process?
Do I still need to go back to stock or is there an easier way now?
Huge thanks in advance
Das_OSi said:
Hello again,
haven't been here for a while...
I'm still facing problems with 4G and the camera, because I'm still not on N Firmware & modem :angel:
Has something changed about this process?
Do I still need to go back to stock or is there an easier way now?
Huge thanks in advance
Click to expand...
Click to collapse
Don't know about your device type but yes, there are fastboot images as well as detailed guides available at guides section like this one http://forum.xda-developers.com/moto-g4-plus/how-to/android-7-0-install-nougat-official-t3531612
strongst said:
Don't know about your device type but yes, there are fastboot images as well as detailed guides available at guides section like this one http://forum.xda-developers.com/moto-g4-plus/how-to/android-7-0-install-nougat-official-t3531612
Click to expand...
Click to collapse
Oh, totally forgot to mention it.
According to the sticker on the back of it:
Model: XT1622
Type: M1B89
bought on Amazon.de, they sold it as an "Lenovo Moto G4 Smartphone (14 cm (5,5 Zoll) 16GB, Android) schwarz"
Das_OSi said:
Oh, totally forgot to mention it.
According to the sticker on the back of it:
Model: XT1622
Type: M1B89
bought on Amazon.de, they sold it as an "Lenovo Moto G4 Smartphone (14 cm (5,5 Zoll) 16GB, Android) schwarz"
Click to expand...
Click to collapse
You don't have a g4 plus. So AFAIK there's no fastboot image out for xt1622 yet. And this forum is for g4 plus, not g4. You should read and ask in g4 forum, but I can't find images there.
Das_OSi said:
Oh, totally forgot to mention it.
According to the sticker on the back of it:
Model: XT1622
Type: M1B89
bought on Amazon.de, they sold it as an "Lenovo Moto G4 Smartphone (14 cm (5,5 Zoll) 16GB, Android) schwarz"
Click to expand...
Click to collapse
Provided your device isn't the one with Amazon adverts on, the fast boot ROM linked by strongst appears to flash onto XT1622 devices. Bear in mind this is a stock ROM and flashing it will revert you back to stock recovery and system. There was a TWRP image of the baseband modem and firmware, though that got taken down as it seemed not to work well for US devices. However, in my opinion, flashing the whole stock ROM should be more stable.
strongst said:
You don't have a g4 plus. So AFAIK there's no fastboot image out for xt1622 yet. And this forum is for g4 plus, not g4. You should read and ask in g4 forum, but I can't find images there.
Click to expand...
Click to collapse
It must be an Plus, because I can only flash "athene" builds via TWRP.
TWRP won't let me flash G4 builds.
echo92 said:
Provided your device isn't the one with Amazon adverts on, the fast boot ROM linked by strongst appears to flash onto XT1622 devices. Bear in mind this is a stock ROM and flashing it will revert you back to stock recovery and system. There was a TWRP image of the baseband modem and firmware, though that got taken down as it seemed not to work well for US devices. However, in my opinion, flashing the whole stock ROM should be more stable.
Click to expand...
Click to collapse
No, there were no Amazon adverts on mine.
This one here:
https://forum.xda-developers.com/moto-g4/development/fxz-athene-twrp-flashable-fastboots-t3562147
?
Das_OSi said:
It must be an Plus, because I can only flash "athene" builds via TWRP.
TWRP won't let me flash G4 builds.
No, there were no Amazon adverts on mine.
This one here:
https://forum.xda-developers.com/moto-g4/development/fxz-athene-twrp-flashable-fastboots-t3562147
?
Click to expand...
Click to collapse
Yeah, that was the thread I was referring to. The 93-14 fastboot ROM has been reported to flash on xt1622 devices okay https://forum.xda-developers.com/mo...1640-43-athene-npj25-93-t3549369/post70843323 this will also give you the same build as has been deployed over the EU and globally. Still though, have a read of the thread before flashing.
echo92 said:
Yeah, that was the thread I was referring to. The 93-14 fastboot ROM has been reported to flash on xt1622 devices okay https://forum.xda-developers.com/mo...1640-43-athene-npj25-93-t3549369/post70843323 this will also give you the same build as has been deployed over the EU and globally. Still though, have a read of the thread before flashing.
Click to expand...
Click to collapse
Thanks a lot, I would probably never have found this thread without you.
Just doing an "fastboot flash modem NON-HLOS.bin" won't be enough, right? :fingers-crossed:
I can confirm the method mentioned by echo92 above. Works perfect on my XT1622. If you have sucessfully installed the 93-14 Stock N build, you could upgrade to the latest update 93-14-4, provided in this thread:
https://forum.xda-developers.com/mo...ial-moto-g4-plus-ota-update-build-t3584982...
1.page....thanks to lexie90
Worked like a charm
Now I'm on
[ROM][OFFICIAL][7.1.1][XT16xx]LineageOS 14.1[athene][Moto G4/Moto G4 Plus]
and handover from WiFi to LTE finally works, also my camera is working again
Thanks a lot guys :victory:
TWRP doesn't flash stock. You need to do it in fastboot mode.
To find out what device you have, while in fastboot, type this in cmd window:
Code:
fastboot getvar all
SoNic67 said:
TWRP doesn't flash stock. You need to do it in fastboot mode.
To find out what device you have, while in fastboot, type this in cmd window:
Code:
fastboot getvar all
Click to expand...
Click to collapse
No,
with the help of you guys I managed to flash the latest stock (using fastboot), and now I'm back on CM again :highfive:

Retail XT1625 still on MPJ24.139-48. Why haven't I received the new security patch?

Sorry for the stupid question. I have checked in the system settings for a new update but it says I'm on the latest patch. I've also heard that there may not even be a security patch available for the retail US XT1625 and it should still be on MPJ24.139-48, is that true?
I've checked the Motorola website and it seems there is an update that I don't have. I don't really know what I'm doing and I don't want to void my warranty by flashing a newer stock image, if that even does void it.
If there's anything I can do, I would appreciate the help. Thank you.
NDS02 said:
Sorry for the stupid question. I have checked in the system settings for a new update but it says I'm on the latest patch. I've also heard that there may not even be a security patch available for the retail US XT1625 and it should still be on MPJ24.139-48, is that true?
I've checked the Motorola website and it seems there is an update that I don't have. I don't really know what I'm doing and I don't want to void my warranty by flashing a newer stock image, if that even does void it.
If there's anything I can do, I would appreciate the help. Thank you.
Click to expand...
Click to collapse
No, MPJ24.139-64 is the latest stock firmware. Not sure why you aren't getting it, unless you are on a custom recovery. That would prevent you from getting the update. I too have the XT1625 and I had to return my device to stock recovery before I received the update. There is a thread somewhere in the forum (might be in G4+) that tells you how.
However, if you are on full stock with no modifications then I have no idea why you aren't getting it.
I am indeed on full stock, I just bought this phone factory unlocked last week from a retail store and I really don't know why I haven't received an update for it. Is there any way that I can force it to update without unlocking the bootloader and just flashing the new stock image? I want to receive the Android 7.0 update when that comes out, but I would also like to update to the most recent build.
Can I sideload the OTA without voiding my warranty and also still get the Android N update when it becomes available? If so how?
If you have any answers I would greatly appreciate them.
NDS02 said:
I am indeed on full stock, I just bought this phone factory unlocked last week from a retail store and I really don't know why I haven't received an update for it. Is there any way that I can force it to update without unlocking the bootloader and just flashing the new stock image? I want to receive the Android 7.0 update when that comes out, but I would also like to update to the most recent build.
Can I sideload the OTA without voiding my warranty and also still get the Android N update when it becomes available? If so how?
If you have any answers I would greatly appreciate them.
Click to expand...
Click to collapse
If you are 100% certain the bootloader is still locked then the only thing I can suggest is to contact Motorola Customer Service and find out why it isn't updating. Or return to the store where you purchased it. But my phone downloaded the update even before I returned to stock recovery. I then saved it to my SDCard, returned to stock, and put the update back in the proper folder. When I rebooted it updated the normal way. Was it unopened when you bought it? Maybe the store did something to affect the update. Also, I am on the USA version and assume you are as well.
It is a USA version.
I already called Motorola customer service and they said that the Moto G4 receives updates in batches and that whether or not I receive the security update is based entirely on my carrier. I have Straight Talk AT&T. I've also tried it with a Sprint SIM card and it didn't update either.
When I brought it back to the store I purchased it from (Best Buy), they said that since it's an unlocked phone it will receive updates directly from Motorola, and it doesn't matter what carrier it's on.
NDS02 said:
It is a USA version.
I already called Motorola customer service and they said that the Moto G4 receives updates in batches and that whether or not I receive the security update is based entirely on my carrier. I have Straight Talk AT&T. I've also tried it with a Sprint SIM card and it didn't update either.
When I brought it back to the store I purchased it from (Best Buy), they said that since it's an unlocked phone it will receive updates directly from Motorola, and it doesn't matter what carrier it's on.
Click to expand...
Click to collapse
Best Buy is correct. As far as Motorola Customer Service, the answer one gets from to any question depends on who you ask. I have never had to call them, but other users here on XDA have had a wide variety of results. Sometimes calling back and trying a different rep yields better results. Maybe clarifying your phone model/type and the fact you have an unlocked phone would help.
Other than that my friend, I am out of suggestions.
I'm also still on -48. Purchased from Costco.
Sent from my Moto G (4) using Tapatalk
NDS02 said:
Sorry for the stupid question. I have checked in the system settings for a new update but it says I'm on the latest patch. I've also heard that there may not even be a security patch available for the retail US XT1625 and it should still be on MPJ24.139-48, is that true?
I've checked the Motorola website and it seems there is an update that I don't have. I don't really know what I'm doing and I don't want to void my warranty by flashing a newer stock image, if that even does void it.
If there's anything I can do, I would appreciate the help. Thank you.
Click to expand...
Click to collapse
From all the threads and surfing on different sites I have come to a conclusion that the MPJ24.139-63/64 updates is only for amazon variant , because on the official Motorola site the said update is only for amazon variant . And the latest for non-amazon is the MPJ24.139-48/49
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/recovery-images
Mansuur said:
From all the threads and surfing on different sites I have come to a conclusion that the MPJ24.139-63/64 updates is only for amazon variant , because on the official Motorola site the said update is only for amazon variant . And the latest for non-amazon is the MPJ24.139-48/49
https://motorola-global-portal.custhelp.com/app/standalone/bootloader/recovery-images
Click to expand...
Click to collapse
Not sure why you came to that conclusion, but you are dead wrong. I do not have the Amazon variant and I received the update to MPJ24.139-64 via the normal update channel from Motorola. Also, here is a link to the Non-Amazon variant of the stock ROM (-64 version):
http://www.filefactory.com/file/3sqq...LT_CFC.xml.zip
Furthermore, I have a copy of the -64 update blur file (non-Amazon variant) saved to my PC.
Any questions?
Can you share the blur file update?
---------- Post added at 07:59 PM ---------- Previous post was at 07:58 PM ----------
pastorbob62 said:
Not sure why you came to that conclusion, but you are dead wrong. I do not have the Amazon variant and I received the update to MPJ24.139-64 via the normal update channel from Motorola. Also, here is a link to the Non-Amazon variant of the stock ROM (-64 version):
http://www.filefactory.com/file/3sqq...LT_CFC.xml.zip
Furthermore, I have a copy of the -64 update blur file (non-Amazon variant) saved to my PC.
Any questions?
Click to expand...
Click to collapse
Can you share the blur file update?
pastorbob62 said:
Not sure why you came to that conclusion, but you are dead wrong. I do not have the Amazon variant and I received the update to MPJ24.139-64 via the normal update channel from Motorola. Also, here is a link to the Non-Amazon variant of the stock ROM (-64 version):
http://www.filefactory.com/file/3sqq...LT_CFC.xml.zip
Furthermore, I have a copy of the -64 update blur file (non-Amazon variant) saved to my PC.
Any questions?
Click to expand...
Click to collapse
Okay , but a lot of Moto G4 users are still on MPJ24.139-48 and not getting the update , especially the ones who are on MPJ24.139-49 . I have not read a single comment from a MPJ24.139-49 user that he/she got the july patch to MPJ24.139-63/64 .
There is a person on the official Lenovo Motorola forums where he wrote that he bought two devices from the same retailer and one of the devices got the update immediately to MPJ24.139-64 but the other one is still stuck on MPJ24.139-49 . Can you help me with that .
I have tried to install the blur files available on the forums but it gives the error because the update is for 139-48 users not 139-49 ones . I have also tried to install the Full Stock MPJ24.139-64 but still gives the " wrong footer " error .
Thanks !
Mansuur said:
Okay , but a lot of Moto G4 users are still on MPJ24.139-48 and not getting the update , especially the ones who are on MPJ24.139-49 . I have not read a single comment from a MPJ24.139-49 user that he/she got the july patch to MPJ24.139-63/64 .
There is a person on the official Lenovo Motorola forums where he wrote that he bought two devices from the same retailer and one of the devices got the update immediately to MPJ24.139-64 but the other one is still stuck on MPJ24.139-49 . Can you help me with that .
I have tried to install the blur files available on the forums but it gives the error because the update is for 139-48 users not 139-49 ones . I have also tried to install the Full Stock MPJ24.139-64 but still gives the " wrong footer " error .
Thanks !
Click to expand...
Click to collapse
I have no idea. All I know is that my XT1625 16 Gbyte USA version updated without any issues from -48 to -64 (back in October). The -49 version is a completely different animal (maybe the G4+) and I have no experience with it. You might check your Software Channel under Settings/About Phone and see which one you are on (I am on the retus Software Channel), but other than that I have no clue, unless the version hardware is different.
Again, you are talking apples and oranges when referring to the -49 version.
pastorbob62 said:
I have no idea. All I know is that my XT1625 16 Gbyte USA version updated without any issues from -48 to -64 (back in October). The -49 version is a completely different animal (maybe the G4+) and I have no experience with it. You might check your Software Channel under Settings/About Phone and see which one you are on (I am on the retus Software Channel), but other than that I have no clue, unless the version hardware is different.
Again, you are talking apples and oranges when referring to the -49 version.
Click to expand...
Click to collapse
Hahahaha .....
Mine is also ( G4 )ATHENE XT1625 RETUS version , not ( G4+ ).
Available firmware versions for XT1625 are :
MPJ24.139-48
MPJ24.139-49 , and
MPJ24.139-64 . You can check on https://firmware.center/firmware/Motorola/Moto G4 (Plus)/Stock/
For some reason a some users got update from -48 to -64 and some got -48 to -49 and got stuck with it . I do not know what is going on . Just hoping to get the NOUGAT UPDATE . I am also very confused about the number system .
I would love to keep this thread going. I am in the same boat. I have a Moto G4 (Non-Plus) XT1625 Retus version. I am still on MPJ24.139-48. If you review Motorola's website...it says the latest version available is MPJ24.139-64. However, I have never received this OTA update. As a matter of fact I have tried to install this firmware from their website before and while it installs I get error crashes.
As far as I can tell from my research, in the US... some users got 64 but a lot of people are still on 48. Any thoughts? I would love to get this solved. Oh! and before you ask NO i don,t own the amazon variant!
30mmrain said:
I would love to keep this thread going. I am in the same boat. I have a Moto G4 (Non-Plus) XT1625 Retus version. I am still on MPJ24.139-48. If you review Motorola's website...it says the latest version available is MPJ24.139-64. However, I have never received this OTA update. As a matter of fact I have tried to install this firmware from their website before and while it installs I get error crashes.
As far as I can tell from my research, in the US... some users got 64 but a lot of people are still on 48. Any thoughts? I would love to get this solved. Oh! and before you ask NO i don,t own the amazon variant!
Click to expand...
Click to collapse
If you are on 139-48 try this OTA update .
https://forum.xda-developers.com/moto-g4/help/amazon-xt1625-ota-t3474128
Mansuur said:
If you are on 139-48 try this OTA update .
https://forum.xda-developers.com/moto-g4/help/amazon-xt1625-ota-t3474128
Click to expand...
Click to collapse
Good news this image worked! I am not on mpj25.139-64 :good: thanks.
Now on to the next problem... Relocking the bootloader. Ever since I unlocked it the first time... I have not been able to lock it. It errors out and asks for an official signed image. Which confuses me... Since ever one I've installed (minus the custom Roms ) have been. If anyone here has suggested fix let me know... Otherwise. I'll create another thread so I don't hijack this one.
Thanks again
30mmrain said:
Good news this image worked! I am not on mpj25.139-64 :good: thanks.
Now on to the next problem... Relocking the bootloader. Ever since I unlocked it the first time... I have not been able to lock it. It errors out and asks for an official signed image. Which confuses me... Since ever one I've installed (minus the custom Roms ) have been. If anyone here has suggested fix let me know... Otherwise. I'll create another thread so I don't hijack this one.
Thanks again
Click to expand...
Click to collapse
For that you have to install full stock/factory image which will re-lock your bootloader . But , that will erase all of your data . You can find tutorials on forum , no need to create another thread .
https://firmware.center/firmware/Motorola/Moto G4 (Plus)/Stock/
Mansuur said:
For that you have to install full stock/factory image which will re-lock your bootloader . But , that will erase all of your data . You can find tutorials on forum , no need to create another thread .
https://firmware.center/firmware/Motorola/Moto G4 (Plus)/Stock/
Click to expand...
Click to collapse
When I was on mpj24.139-48... I tried flashing the full image downloaded from Motorola's site. Still ran into the same issue. I don't mind that it will wipe my data.
On that link you sent over. Which file to download? I see the xt1625 folder and I see the Amazon firmware in it... But I am unsure what the other firmware is. I also see the Athens mpj25.139-64 folder on the main page below. Which is the safe file?
Thanks
30mmrain said:
When I was on mpj24.139-48... I tried flashing the full image downloaded from Motorola's site. Still ran into the same issue. I don't mind that it will wipe my data.
On that link you sent over. Which file to download? I see the xt1625 folder and I see the Amazon firmware in it... But I am unsure what the other firmware is. I also see the Athens mpj25.139-64 folder on the main page below. Which is the safe file?
Thanks
Click to expand...
Click to collapse
Try the the one with this name " XT1625-XT1644_ATHENE_RETUS_MPJ24.139-64_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip " .
Have you tried flashing through fastboot mode ?
Mansuur said:
Try the the one with this name " XT1625-XT1644_ATHENE_RETUS_MPJ24.139-64_cid50_subsidy-DEFAULT_regulatory-DEFAULT_CFC.xml.zip " .
Have you tried flashing through fastboot mode ?
Click to expand...
Click to collapse
Yeah minus... The custom Roms that is where I have always been flashing. On the custom side of things I was using TWRP.
Alright... I will try flashing the file is suggest and I'll post back here shortly

I need rom to moto g4 plus xt 1642 dual sim 16gb in european version someone give lin

hi after uploading a new uptade mk 7.1 almost reach and it does not show me the card idea i have moto g4 plus xt 1642 dual sim help?
The phone shows that I have g4 plus and when connected to the computer that g4
Has anyone got any idea how to fix this?
szymon1515 said:
hi after uploading a new uptade mk 7.1 almost reach and it does not show me the card
Click to expand...
Click to collapse
English is not you main language, but I think that nobody here understand what your question/problem exactly is.
Gero71 said:
English is not you main language, but I think that nobody here understand what your question/problem exactly is.
Click to expand...
Click to collapse
My language is Polish
I need rom to moto g4 plus xt 1642 dual sim 16gb in european version someone give link?
If you're looking for a stock ROM, here's the Nougat (v7.0, Dec 2016 security update) stock ROM: https://forum.xda-developers.com/moto-g4-plus/how-to/moto-g4-plus-xt1640-43-athene-npj25-93-t3549369 I've successfully flashed it several times on my XT 1642 and appears to be the same build as that which came out on the official OTA update.
If you need Marshmallow ROMs, try https://forum.xda-developers.com/moto-g4-plus/how-to/moto-g4-plus-xt1643-updated-signed-t3460695 , which is MM 6.0.1, July 2016 security patch. Again, I've been able to flash this on my XT 1642 and received the Nougat OTA update, your experience may vary.
As always, with both ROMs, please carefully read the instructions and be aware you may lose your data, back up accordingly.
EDIT - just for info, I've got a XT 1642, retgb (UK) software update channel with an EMEA baseband. With both ROMs, those details were preserved.
echo92 said:
If you're looking for a stock ROM, here's the Nougat (v7.0, Dec 2016 security update) stock ROM: https://forum.xda-developers.com/moto-g4-plus/how-to/moto-g4-plus-xt1640-43-athene-npj25-93-t3549369 I've successfully flashed it several times on my XT 1642 and appears to be the same build as that which came out on the official OTA update.
If you need Marshmallow ROMs, try https://forum.xda-developers.com/moto-g4-plus/how-to/moto-g4-plus-xt1643-updated-signed-t3460695 , which is MM 6.0.1, July 2016 security patch. Again, I've been able to flash this on my XT 1642 and received the Nougat OTA update, your experience may vary.
As always, with both ROMs, please carefully read the instructions and be aware you may lose your data, back up accordingly.
EDIT - just for info, I've got a XT 1642, retgb (UK) software update channel with an EMEA baseband. With both ROMs, those details were preserved.
Click to expand...
Click to collapse
Will it work on xt 1642 dual sim 16gb reteu?
szymon1515 said:
Will it work on xt 1642 dual sim 16gb reteu?
Click to expand...
Click to collapse
They should work, as mentioned I have a xt 1642, same as you, dual SIM, (32 GB model) just on the UK software channel as opposed to the EU channel. Other members appear to have successfully flashed these ROMs on their EU devices, the only way to be certain is to try on your device.
echo92 said:
They should work, as mentioned I have a xt 1642, same as you, dual SIM, (32 GB model) just on the UK software channel as opposed to the EU channel. Other members appear to have successfully flashed these ROMs on their EU devices, the only way to be certain is to try on your device.
Click to expand...
Click to collapse
Will I detect the sim card because now I have so ...IMEI 1 0
IMEI 2 0
szymon1515 said:
Will I detect the sim card because now I have so ...IMEI 1 0
IMEI 2 0
Click to expand...
Click to collapse
Uh oh, that's not good, which firmware did you flash? That could be a result of the wrong firmware being flashed onto your device (especially as we don't have an official 7.1 firmware yet). You can try flashing the above firmware to try, there's a couple of other topics on this missing imei, the only other resolution I've seen so far is to service or replace your device.
echo92 said:
uh oh, that's not good, which firmware did you flash? That could be a result of the wrong firmware being flashed onto your device (especially as we don't have an official 7.1 firmware yet). You can try flashing the above firmware to try, there's a couple of other topics on this missing imei, the only other resolution i've seen so far is to service or replace your device.
Click to expand...
Click to collapse
jx's cream pie for nougat 25 93.11
szymon1515 said:
jx's cream pie for nougat 25 93.11
Click to expand...
Click to collapse
The phone shows that I have a g4 plus and a g4 computer
Which software should you try 6.0 or 7?
Can I get my imei number? How does that come from?
The IEMI "disappears" when is a mismatch of the radio (modem) files and the system, like if you try to flash a custom 7.1 ROM over stock 6.0 (MM). Sometimes is hard to recover from that.
First, in TWRP, wipe Data. Then, flash in fastboot the official 7.0:
https://forum.xda-developers.com/moto-g4-plus/how-to/moto-g4-plus-xt1640-43-athene-npj25-93-t3549369
Follow exactly the procedure, run the "OEM Flash.bat" script. Since you don't seem to be very skilled, stop using un-tested ROM's or you will loose your phone. You can add the ElementalX kernel if you need root on the stock 7.0.
https://forum.xda-developers.com/moto-g4-plus/development/kernel-elementalx-g4-0-01-t3424836
SoNic67 said:
The IEMI "disappears" when is a mismatch of the radio (modem) files and the system, like if you try to flash a custom 7.1 ROM over stock 6.0 (MM). Sometimes is hard to recover from that.
First, in TWRP, wipe Data. Then, flash in fastboot the official 7.0:
https://forum.xda-developers.com/moto-g4-plus/how-to/moto-g4-plus-xt1640-43-athene-npj25-93-t3549369
Follow exactly the procedure, run the "OEM Flash.bat" script. Since you don't seem to be very skilled, stop using un-tested ROM's or you will loose your phone. You can add the ElementalX kernel if you need root on the stock 7.0.
https://forum.xda-developers.com/moto-g4-plus/development/kernel-elementalx-g4-0-01-t3424836
Click to expand...
Click to collapse
Still does not show imei and when connected to computer shows i have g4 and should show g4 plus
What outputs "fastboot getvar imei"? Do you see the two IEMI there? Don't post them here, just look!
1. If the IEMI are missing, and you still have the original phone box (with printed IEMI numbers), you can try to set new IMEI:
"fastboot oem writeimei 123456789012347" This is a example write your own imei there.
2. If you see the IEMI listed by getvar... don't know anything besides what I have already typed in the first post.
SoNic67 said:
What outputs "fastboot getvar imei"? Do you see the two IEMI there? Don't post them here, just look!
1. If the IEMI are missing, and you still have the original phone box (with printed IEMI numbers), you can try to set new IMEI:
"fastboot oem writeimei 123456789012347" This is a example write your own imei there.
2. If you see the IEMI listed by getvar... don't know anything besides what I have already typed in the first post.
Click to expand...
Click to collapse
Im showing imei 1 .... 0
******************** Imei 2 .... 0
Then you can use the #1 from above. Copy the IEMI from the battery label first.
"fastboot oem writeimei 1 123456789012347" and "fastboot oem writeimei 2 123456789012347"
Or... try this.
http://www.hugestreet.info/2015/08/Free-Android-Device-ID-and-IMEI-number-changer.html
http://www.shelaf.com/2014/06/universal-method-for-changing-any.html
SoNic67 said:
Then you can use the #1 from above. Copy the IEMI from the battery label first.
"fastboot oem writeimei 1 123456789012347" and "fastboot oem writeimei 2 123456789012347"
Or... try this.
http://www.hugestreet.info/2015/08/Free-Android-Device-ID-and-IMEI-number-changer.html
http://www.shelaf.com/2014/06/universal-method-for-changing-any.html
Click to expand...
Click to collapse
Unfortunately nothing works still does not show imei
With the stock firmware that I have linked above?
I always make a backup - at least with TWRP and also with this
https://play.google.com/store/apps/details?id=ma.wanam.partitions&hl=en
SoNic67 said:
With the stock firmware that I have linked above?
I always make a backup - at least with TWRP and also with this
https://play.google.com/store/apps/details?id=ma.wanam.partitions&hl=en
Click to expand...
Click to collapse
So still not reachable and does not show imei
szymon1515 said:
So still not reachable and does not show imei
Click to expand...
Click to collapse
Hmm, that's not good, before flashing J-X's Creampie for Nougat, did you flash any other ROMs?
You may wish to have a look through this thread https://forum.xda-developers.com/moto-g4-plus/help/moto-g4-pluss-model-changed-to-g4-lost-t3496912 or this thread https://forum.xda-developers.com/moto-g4-plus/help/imei-0-t3476876/ for example, see if any of the tips within help.
Else, as I previously mentioned, looks like it might be either sending your device to service or for a replacement.
echo92 said:
Hmm, that's not good, before flashing J-X's Creampie for Nougat, did you flash any other ROMs?
You may wish to have a look through this thread https://forum.xda-developers.com/moto-g4-plus/help/moto-g4-pluss-model-changed-to-g4-lost-t3496912 or this thread https://forum.xda-developers.com/moto-g4-plus/help/imei-0-t3476876/ for example, see if any of the tips within help.
Else, as I previously mentioned, looks like it might be either sending your device to service or for a replacement.
Click to expand...
Click to collapse
Such as lineage and RR

Categories

Resources