Fingerprint enrollment issue!! - Moto G4 Plus Questions & Answers

I have a problem, regarding fingerprint enrollment. Whenever I try to enroll fingerprints after 2 enrollments, automatically 3 ghost fingerprint comes and when i try to delete them, my fingerprints gets deleted instead of them! Can someone help me on this?

What ROM are you on, any modifications (e.g. custom kernel) and what device? Also, have you/did you update to Nougat before the enrolment issues started?

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Re-activating Fingerprintsensor with certificates

Hi,
after installing certs (selfsigned) on my Z1 (stock CM 12.1 and rooted), it wants me to install a PIN or a pattern to come over the lockscreen. Fingerprint has been disabled by administrator... and is greyed out.
Any idea how to re-enable fingerprint-sensor again AND keep the certs? I also need to install a VPN to my homebox, so the problem persists in the future.
The phone is rooted.
TIA

Galaxy S7 FingerPrint error after update.

So i have recently updated my phone to the latest 7.0 software on my galaxy s7. ever since the update, my fingerprint scanner doesn't work. When i go into the system settings to try and setup new fingerprints it gives me the error "An error has occurred with the fingerprint sensor. If this message appears repeatedly, restart your device." I tried restarting the device, clearing the app's cache and data, as well as clearing the system cache in the boot menu. When i go into the FingerPrint test under the HwModuleTest(*#0*#) and perform a normal scan, everything comes back as failed. Is my only option to backup my phone and do a complete reinstall?
sandman817 said:
So i have recently updated my phone to the latest 7.0 software on my galaxy s7. ever since the update, my fingerprint scanner doesn't work. When i go into the system settings to try and setup new fingerprints it gives me the error "An error has occurred with the fingerprint sensor. If this message appears repeatedly, restart your device." I tried restarting the device, clearing the app's cache and data, as well as clearing the system cache in the boot menu. When i go into the FingerPrint test under the HwModuleTest(*#0*#) and perform a normal scan, everything comes back as failed. Is my only option to backup my phone and do a complete reinstall?
Click to expand...
Click to collapse
Try completely reinstalling QA6. I highly doubt the update caused the fingerprint scanner to start working though since it works perfectly fine on my phone.
VenomMOD said:
Try completely reinstalling QA6. I highly doubt the update caused the fingerprint scanner to start working though since it works perfectly fine on my phone.
Click to expand...
Click to collapse
How do i go about reinstalling the latest android version on my phone?
sandman817 said:
How do i go about reinstalling the latest android version on my phone?
Click to expand...
Click to collapse
Flash PK1 with Odin and take the ota again. When the ota is done, factory reset the phone to make sure any software issues are gone.
Should I be using smart switch to backup my contacts/messages/etc to my computer?
I recently updated my phone and am having the same problem. Have you found a solution for you that worked (I also tried wiping my cache partition and a soft reset)
aizq29 said:
I recently updated my phone and am having the same problem. Have you found a solution for you that worked (I also tried wiping my cache partition and a soft reset)
Click to expand...
Click to collapse
I also just updated my SM-G935FD via OTA to Android version 7.0.
Since then, fingerprint scanner is not working. Like for OP, all tests fail under HwModuleTest.
I tried to remove all fingerprints, but it is impossible to add new fingerprints - the error message is "Make sure that the Home key is clean and dry, then try again." Obviously, the fingerprint sensor is as dry and clean as it was before the update (when it worked perfectly).
Since then I tried, unsuccessfully:
- removing old fingerprints and adding new fingerprints (does not work, cf. above)
- formatting cache partition
- performing a hardware reset
Please advice, thanks.
P.S. I do not have access to Odin, since I do not have a Microsoft OS.
I had constant issues with the ATT firmware's fingerprint reader performance (6.x) -- wouldn't recognize my fingerprint when I tried to unlock and would often get the forced timeout.
It works flawlessly for me on the u firmware (still 6.x unfortunately). Night and day.
Same issue with me here in the UK. Just did the Nougat OTA update, having no end of issues, including the "dry home button" stuff with the fingerprint scanner. Also, the stock browser seems to have lost it's secret / incognito mode.... why can't they just leave stuff alone? Seems like my only option at this point is to downgrade back to marshmallow and put up with the annoying update notification.
Same here what do we have to do ?
Wildarmtins said:
Same issue with me here in the UK. Just did the Nougat OTA update, having no end of issues, including the "dry home button" stuff with the fingerprint scanner. Also, the stock browser seems to have lost it's secret / incognito mode.... why can't they just leave stuff alone? Seems like my only option at this point is to downgrade back to marshmallow and put up with the annoying update notification.
Click to expand...
Click to collapse
Downgrade doesn't help
https://forum.xda-developers.com/tm...t-s7-edge-g935t-t3567502/page120#post72332585
CHECK OUT MY POSTS BETWEEN PAGES 116 AND 120.
Has anyone had, conversely, an *overactive* fingerprint sensor?
While the phone is unlocked, at times when my finger is only resting on the scanner, I'm taken to the accessibility settings with an alert asking "Grant Permission: Please, grant permission to allow this feature".

TWRP asking for Password even i don't set any password

My TWRP doesnt work
It always ask for password, even i didnt set any pasword at all on my device? What should i do?
I already wiped clean my phone data, removed any google account, pin, finger print, face unlock and anything else related to password and still cant use twrp? what should i do?
I'm on PIE stock rom
Its because you didn't flash pie decrypt.zip, format your device and then flash decrypt.zip, follow this tutorial
https://forum.xda-developers.com/max-pro-m2/how-to/x10bd-disable-forced-encryption-data-t3921324
Hey, Pie 1903.064 is stable enough to use, I mean screen flickering, Gcam, a circle in Nav Bar issues fixed?

Fingerprint option missing

The fingerprint option was missing from my phone after pie update, still even after android 10;update there is no change. Can you please help me out of this

Fingerprint working for unlocking, but not apps

I was wondering if anybody else is having this problem. Fingerprint unlocks the device. Perfectly every time. But it is not working apps. For example Verizon up, banking apps, credit card apps, anything that uses fingerprint to sign in. Whenever you try to activate it in the app is normally it sends an error message.
Thanks in advance!
I should add. I'm on a vs995. Running Alpha Oreo 1.3.1. Mk2000 ver. 2.2 (clean installation)
CtsProfiles may be failed. Try to bypass it.
Thanks, but CtsProfiles = True
Any other ideas?... I am still on Magisk 20.1
Thanks!

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