Network drops when making outbound call or receiving inbound call - G2 Q&A, Help & Troubleshooting

When I am making an outbound call, or receiving an inbound call, the network indicator drops from full signal to almost no signal. If I am already in an area with a weaker signal, the network completely drops when I try to make a call, but then jumps back up when I stop. The same happens with inbound calls. I flashed to Resurrection Remix several months ago, but the issue didn't start until about 2 weeks ago. Ideas?
Phone: Tmobile D801
Carrier: Tmobile (LTE)
Location: US.

As an update: I went back to stock, and still have the same issues.

Sorry for the bump, but does anyone have any ideas? Otherwise, I have an expensive mp3 player

Related

UMTS dropped calls with TyTN

Does anyone else have this annoying problem of 5-6 dropped calls in a row when using UMTS with Cingular?
It seems that when these dropped calls occur it happens many times again in a row. Then, after 5-6 there will be one that works and will continue to work for awhile. I know that if I swicth to GSM this does not occur, but switching back and forth gets quite annoying.
I called Cingular about this and they added my IMEI number to my account which I didnt think would help and it didnt. I never have a problem with data on UMTS. I get a range of about 800kb-1333kb per second.
TIA
yup. i've had problems too. i just switched to GSM only, and no more dropped calls. UMTS on Cingular is not stable yet...so i'm waiting until it is more fully integrated.

sprint network issues

So has anybody been noticing that sprint has had "network failures" alot lately? I cant send texts or sometimes even make calls as if my phone was deactivated. I was just curious who else has had this problem.
Hello...
Here in the Detroit area, we are experiencing the same issues. It's known by Sprint... Just be patient - unfortunately!
Haven't seen this in New York.
I can't receive incoming calls today -- data is working fine (internet, text messaging, & email) and outbound calls are working... I'm also seeing a roaming triangle that I usually don't see... Earlier today calls to my cell phone got a busy signal -- now they get an "all circuits are busy" message...

Dropped Calls on X1a... No WDCMA to GSM handoff?

Hi everyone,
I'm on a fringe coverage area with AT&T. I have a pretty new sim card, but I noticed that I get a lot of dropped calls while on 3G (or H). I usually get 1-2 bars on 3G. Shouldn't the call I'm on, hand-off to Edge if the signal is not strong enough on 3G? Right now, its dropping the call altogether on 3G with no fallback to Edge. Is the Xperia's radio to blame for this?
Thanks!
i dont know who is to blame but if your on the fringe as you say, you should just manually set your device to use edge/gsm.
it will save on your battery and have less dropped calls. otherwise, you phone will keep bouncing between signals.
i also have the same problem and i am curious of the answer i dont want to lose 3g all together but i have 1 bar in my house and drop calls also.
Has anyone on AT&T tried to flash their xperia with the Raphael radio? Is the signal alot better?
not just exactly the same problem here, but similar (according to the network). at home, i have no 3g coverage and manage to get edge at best, problem is intermitantly my voice stops, even though i can here the other caller perfectly, the phone still keeps between 2-3 bars of signal, and i can even stay on the call over 30 seconds after it happens. the other caller can just hear like a dead noise. the network has me testing the 3g thing for the next couple of days though.
PS. this also happened with a K850i and a K800i

Note 4 (SM-N910F) dropping calls and can't receive calls when 4G enabled

Hi All,
I have a Galaxy Note 4 SM-N910F with BTU firmware N910FXXU1ANK4 (UK) which I flashed from the older O2 UK firmware N910FXXU1ANJ4 when I bought it.
I am having problems receiving calls and making calls when 4G LTE is enabled on the phone (I get 4G signal bar). When someone calls me my phone rings and the signal bar is 3-5 bars usually and when I slide to answer the phone it seems to answer (timer starts clocking up) and I can't hear anything (sometimes for a split second) and the other person can't hear me, then the person is directly kicked to my voice mail!
If I try to make outgoing calls with 4G enabled it sometimes works but other times it sits there saying "dialling..." then after 10 second or so gives up and stops. If I do manage to call out I get terrible phone recetion breaking up and high pitched noises sometimes. Sometimes it is ok for a while talking but eventually the call drops at some stage.
If I force my phone into 2G only or 2G/3G only then the phone seems to work completely normally.
I have had multiple SIM swaps with no luck.
Samsung walk in repair centre was useless as the empolyees all appeared to be undertrained kids.
O2 was no use saying there is no transmitter faults reported in my area.
Before I try a hard reset and flashing back to the old O2 firmware and then possibly sending my phone away for repair, is there anything else that might be going on here? Has anyone else seen this or know if it is a known problem?
Cheers,
Richard.
laxity said:
Hi All,
I have a Galaxy Note 4 SM-N910F with BTU firmware N910FXXU1ANK4 (UK) which I flashed from the older O2 UK firmware N910FXXU1ANJ4 when I bought it.
I am having problems receiving calls and making calls when 4G LTE is enabled on the phone (I get 4G signal bar). When someone calls me my phone rings and the signal bar is 3-5 bars usually and when I slide to answer the phone it seems to answer (timer starts clocking up) and I can't hear anything (sometimes for a split second) and the other person can't hear me, then the person is directly kicked to my voice mail!
If I try to make outgoing calls with 4G enabled it sometimes works but other times it sits there saying "dialling..." then after 10 second or so gives up and stops. If I do manage to call out I get terrible phone recetion breaking up and high pitched noises sometimes. Sometimes it is ok for a while talking but eventually the call drops at some stage.
If I force my phone into 2G only or 2G/3G only then the phone seems to work completely normally.
I have had multiple SIM swaps with no luck.
Samsung walk in repair centre was useless as the empolyees all appeared to be undertrained kids.
O2 was no use saying there is no transmitter faults reported in my area.
Before I try a hard reset and flashing back to the old O2 firmware and then possibly sending my phone away for repair, is there anything else that might be going on here? Has anyone else seen this or know if it is a known problem?
Cheers,
Richard.
Click to expand...
Click to collapse
Most mobile providers still don't support VoLTE (don't know if that is the case in UK) so your phone needs to go down to 3g/2g when phone call is received.. So maybe there is some problem between BTU and O2 firmware (I am no expert, but may be CSC related)..
I suppose your network selection on 4g/3g/2g automatic mode, not LTE (4G only)?
velimr said:
I suppose your network selection on 4g/3g/2g automatic mode, not LTE (4G only)?
Click to expand...
Click to collapse
I only have the option of :
LTE/WCDMA/GSM (auto connect) - Have the issues with this mode
WCDMA/GSM (auto connect) - No issues in this mode
WCDMA only - not tested
GSM only - No issues in this mode.
In phone dialer hit settings. There should be a volte toggle if there is turn it off.
I don't have any issue like that. 4G turns to 3G or 2G when receiving/taking a call. May be u hav an issue with ur firmware
I've tried flashing back from the BTU UK firmware back to the original O2 UK firmware and the problem remains. I also tried a hard reset afterwards leaving the same issue.
I have noticed that the issue does occur with 3G as well as 4G but it seems to be a bit more stable. 2G seems the most stable.
I have arranged with Samsung to send my Note 4 for repair so hopefully that will resolve the issues.
I have the same problem using 4G. Sent for replacement. Waiting for feedback..
got information that warranty service did find the problem and in a week or so I will get new one
I HAVE THE SAME PROBLEM!!!! THANKS A LOT !!!!! I WAS LIKE CRAZY TRYING WHAT CAN BE WRONG WITH THIS....
In my situation i can
send and receive sms on all mods
I can call in 4g but i can't receive calls when im on 4g... - just only hire is a issue
Last time my charger when i was charging in night get burn and i think meybe form that time... i have phone 3 weeks brand new.

My samsung galaxy alpha g850w wont 4g after a call

So i bought a second hand galaxy alpha phone. It was perfect in shape, no scratches or anything, meaning the phone was ell maintained.
The problem comes when im over LTE(4g) network. I try placing a call, it waits like 45 seconds and then it drops. i try calling for the second time and then after a couple seconds the signal drops to EDGE and start calling. after the call it stays a EDGE forever, unless I dial *#*#4636#*#* --->phone information--> set preferred network type: "LTE Only",....once signal shows LTE i can get it back to "LTE/CDMA/UMTS auto (PRL)" mode and keep surfing internet with 4g speeds.
Another related issue, if someone tries to call me when im over LTE, the phone doesn show any incoming call, but to the person calling, the call rings normally. So i dont get calls :S
I though it was a software related issue, so i rooted it and upgraded to andorid 7.1.2 lineage. but still the problem is the same. what shoud i do, i searched the internet and the answer is nowhere to be found nobody has this problem either

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