So has anybody been noticing that sprint has had "network failures" alot lately? I cant send texts or sometimes even make calls as if my phone was deactivated. I was just curious who else has had this problem.
Hello...
Here in the Detroit area, we are experiencing the same issues. It's known by Sprint... Just be patient - unfortunately!
Haven't seen this in New York.
I can't receive incoming calls today -- data is working fine (internet, text messaging, & email) and outbound calls are working... I'm also seeing a roaming triangle that I usually don't see... Earlier today calls to my cell phone got a busy signal -- now they get an "all circuits are busy" message...
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I am in Hong Kong with Smartone and using Dopod 838pro. I discoverd that when I have HSDPA enabled and am on data conncection mode. Voice call cannot get thru. I have to disable HSDPA to allow voice call coming thru when I am connected on data. Is this a network issue or handset issue? It seems I can only have HSDPA for data but not data and voice at the same time?
Anyone can shed some lights? thanks
That is strange. I've been able to receive calls whilst surfing using wi-fi or HSDPA, but I must admit that in the case of HSDPA. Not sure if I was tempoarily disconnected from data in order to receive the call though. I just remember that nothing stopped me from receiving calls. I will have to test it and get back to you, unless someone else knows for sure.
Thanks mackabyoo7, the problem is when I have HSDPA enabled and on data conncection, the phone line is sort of disabled and the caller can only hear a long beep tone, not even droping to voice mail or busy tone.. It seems like a network issue with Smartone-vodafone in Hong Kong.
vaio said:
Thanks mackabyoo7, the problem is when I have HSDPA enabled and on data conncection, the phone line is sort disabled and the caller can only hear a long beep tone, not even droping to voice mail or busy tone.. It seems like a network issue with Smartone-vodafone in Hong Kong.
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I see. I just tested on T-mobile uk and whilst on Data (surfing) I can get incoming calls without interruption to data (even downloading) but once I accept a call and end that conversation, I am presented with a dialogue box giving me the option to resume my download or re-connect to the Internet. So it seems we don't have simultaneous voice & data either, but we can at least be able to receive calls.
I used another phone to call myself and the first attempt resulted in an automated response telling me there was a fault with the line I was trying to call (my VarioII) but on the second attempt all was normal. Not a major problem at the moment. hope u get yours sorted out.
vaio said:
I am in Hong Kong with Smartone and using Dopod 838pro. I discoverd that when I have HSDPA enabled and am on data conncection mode. Voice call cannot get thru. I have to disable HSDPA to allow voice call coming thru when I am connected on data. Is this a network issue or handset issue? It seems I can only have HSDPA for data but not data and voice at the same time?
Anyone can shed some lights? thanks
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Hi to all!
I have exactly the same problem in Bulgaria!!! When I use my Tytn in UMTS (HSDPA) band and establish a data transfer I can’t receive voice calls! If I want to receive a voice call when I initialized data transfer I have to switch the band to GSM! I can’t understand why it happens?! Is that’s from the device or from the network?! I know that Tytn is a class B device and when a voice call is present it should be suspend the data transfer automatically and resume after that, because the voice call has a higher priority by default, but this is not happening in UMTS mode! I understand that this is very actual discussion and complicated issue for many Tytn users around the world! But I thing there’s no answer yet.
It seems it is a network problem, the only way to have voice coming thru when you are connected on data is to disable HSDPA
I've got a T-mobile UK touch plus.
Currently, if I am using the data connection then all incoming voice calls are being sent to voicemail. This occurs with a GSM connection, which is part of the spec and is fine, but also with the 3G connection, which should allow the incoming voice call through. I have spoken to t-mobile and they acknowledge this problem and say they are working to fix it.
Is it likely there will be a fix for this? Is there a radio ROM already available that fixes the issue?
Sorry if this has already been covered - I searched with a pretty wide variety of terms and didn't find anything conclusive.
I have the same phone, same network... and it still rings while i have the "3g connected" symbol (3g with two arrows pointing left and right) showing.
Havent tried while connected to GPRS cuz im not sure how to force it into G mode while im near a phone.
Sorry, I should have been clearer - the phone will ring with an unused 3G connection, but not when data is actually being sent/received. This is the behaviour you would expect from GSM, but the 3G spec should allow voice calls through regardless of data - my Vodafone v1605 has no problem with this. T-mobile say it is the device not the network, I just wonder how likely I am to get a fix for this? It could be a problem with activesync using the data connection quite frequently.
A good way to test it is with google maps, or something that will maintain a constant connection, then call your phone. 3G should put the call through, but it will be rejected to voicemail instead.
FYI to put into GSM mode;
Settings>Phone>Band>Set top option to GSM, leave bottom on Auto
same problem here. but i only expreienced that randomly
i know that gprs can not handle data and voice. but 3g should, right?
Yes, 3G should be able to run voice and data streams simultaneously without any problems. I'm surprised there is not more interest in this because it seems to be a pretty major problem with the device if you cannot receive calls while browsing or otherwise using the data connection.
Me too
I experienced this too. I have an direct HTC Touch dual rather than the t-mobile branded version but I'm using a t-mobile sim. I use Exchange Activesync and am missing calls all the time.
fwiw, i experience the same with a Nokia e61 on 3-AT network with exchange active.
It seems that T-mobile have fixed their network today to allow calls while using data. Bonus.
I am on an AT&T 8525(see signature) running WM 6.1. I am in an area where my phone shows that I am on AT&T's network in the southeast US with 2 bars but I have no service. I cannot make a phone call although I occasionally receive a call, I cannot answer it. I also cannot get any data connection to work except the occasional SMS message. My wife is on T-Mobile with an 8125 and she has about the same coverage although she can make and receive calls about 90% of the time so there is no doubt that we are on the fringe of coverage.
I've tried changing the network band on my phone with no luck(trying to see if for some reason T-Mobile is on something different than AT&T). I tried upgrading my radio ROM as well to see if that would help(see sig) but didn't change anything. In other areas, with just the one bar of signal strength I've been able to make calls 100% of the time. It's only this one area that gives me fits.
I have FieldTest.exe on my phone but must admit that other than looking at the pretty numbers, I don't really know how to interpret the results of that app. Any suggestions?
Rick
I am having same problem, tried something like 3 roms , and it sometimes work for a while then stop working again, i was a new rom when i found it was making calls but no 3G connection, i tried another rom, made few calls then now it is unable to connect to anything , please let me know if you find a solution
I have new S5. NO CALLS come in if are on LTE/CDMA network browsing internet and someone is trying to call you in the same time. Sprint had me changed to CDMA and in that case calls do come through. Anyone else has this problem?
syavik said:
I have new S5. NO CALLS come in if are on LTE/CDMA network browsing internet and someone is trying to call you in the same time. Sprint had me changed to CDMA and in that case calls do come through. Anyone else has this problem?
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I have same problem.
More info here:
https://productforums.google.com/forum/#!topic/nexus/eOToYgJXdrw[1-25-false]
http://forums.androidcentral.com/ht...t-htc-one-m8-not-receiving-phone-calls-2.html
As i understand, the problem is if 4G network doesn't support voice over LTE (4G is only for data). And when you receive call, the phone that is on 4G network, it must switch to 3G. And at this switch error happens. that's why you don't get call, that's why i get SMS with notification of missed call.
Been testing between network modes "LTE/WCDMA/GSM" and "WCDMA/GSM".
When i am on "WCDMA/GSM", i have no problem..
From the beginning, I experience this issue and it is really a dealbreaker. A phone's main and most important feature is to make and receive calls... I constantly miss a ton of calls almost every 3/5 calls are missed. To the people who call me it says that I am outside network coverage or the call cannot be completed at the moment. At the same time I look at the coverage on the phone and it displays FULL coverage + 4G mobile data running without interruptions. When I try to call or return the missed call I don't have any problems at all. I live in Eastern Europe, the bands seem OK, they are according to the EU standards. Does anyone else have the same problem or does anyone know how to fix it? The OTA updates don't help for now, nor changing the SIM slot.