SMS notifications not working! - Samsung Galaxy J5 Questions & Answers

So, it used to work for a first month or so, then it just stopped, I did not do anything in the notification settings (I'm using Samsungs messaging app). Anyone have any idea? I don't want to factory reset the phone.
Not rooted, stock rom, knox counter still zero (got my warranty still). Sync is on as well so every other notification is working besides SMS.
Help?

The_LLH said:
So, it used to work for a first month or so, then it just stopped, I did not do anything in the notification settings (I'm using Samsungs messaging app). Anyone have any idea? I don't want to factory reset the phone.
Not rooted, stock rom, knox counter still zero (got my warranty still). Sync is on as well so every other notification is working besides SMS.
Help?
Click to expand...
Click to collapse
Try factory reset, maybe it should fix the problem.

After days of googling and all other solutions I found, I simply did a factory reset and it worked, I did not want to at first because deleting all my stuff bla bla but since nothing else worked....
Weird, I have no idea why it stopped in the first place, notifications were on in every single setting I found.

The_LLH said:
After days of googling and all other solutions I found I simply did a factory reset and it worked, I did not want to at first because deleting all my stuff bla bla but since nothing else worked....
Weird, I have no idea why it stopped in the first place, notifications were on in every single setting I found.
Click to expand...
Click to collapse
You should backup you're stuff before making a reset.

Much simpler solution worked for me...
Too late for you now but for anyone else with this problem, there is a vastly simpler solution on youtube. Search this video title: 'sms sound alert notification fix issues text messages problem'
Stuart

Related

All SMSes disappeared with no warning...

I had the phone for a week now, did couple of factory resets (when playing around with stuff), and yesterday morning I permrooted and HBOOTed the phone...
The phone overall works great, really no complaints, but 10 minutes ago I receive an SMS and open up Messages, and the only SMS I have the in whole app is the one that I have received...so all my SMSes (5834 to be precise) have vanished into thin air...
I am doing another restore right now, thank god I have it on the card...
It's pretty worrying that the phone would be so unrealiable to erase information...
There are two more guys with DHDs on AndroidForum with the same issue:
http://androidforums.com/desire-hd-support-troubleshooting/214946-sms-have-all-disappeared.html
Has any1 else had that happen?
happened a few times to me too, but cannot trace it down to a specific reason...
this IS annoying and forces me to backup my sms on a daily basis!
Wow, that definitely blows...and you have stock DHD, so rooting/HBOOT mods are definitely not the reason...
If it will be a regular occurence I might as well throw the phone in the trash, coz to backup 5000+ SMSes on daily basis, no thank you...
iPhone had no issues with all those SMSes for years, it can't be the sheer number of them...
Nope not to do with size as it happend to me and i only had 300-400 texts altogether before it happened. Btw when it happened to you did ur messages app FC then u have to restart only to find no texts?
Whoa this worries me, how should I go about backing up my messages? I'm all synced with HTC Sense, won't that keep em backed up?
bratfink said:
Btw when it happened to you did ur messages app FC then u have to restart only to find no texts?
Click to expand...
Click to collapse
Elaborate on the question a little bit for me, I didn't quite understand you!
I received a SMS, and I just wanted to send a text back, pressed Messages only to find it's completely blank.
Restarted the phone and nothing still blank.
I also had an issue with it today that it didn't store calls I made in Call History, after I restarted it, it started working again though.
mupet0000 said:
Whoa this worries me, how should I go about backing up my messages? I'm all synced with HTC Sense, won't that keep em backed up?
Click to expand...
Click to collapse
SMS Backup & Restore by Ritesh Sahu...it's avalabile on the market...HTC Sense can only back them up, but not restore them back to the phone (not that I know a way to anyway)...
http://android.riteshsahu.com/apps/sms-backup-restore
This presents a real problem for me, as it makes it a useless phone...I need a phone for calling and SMSes primarily...everything else comes second...
This happened to my Desire Z today, at around the same time as the OP.
braby said:
Elaborate on the question a little bit for me, I didn't quite understand you!
I received a SMS, and I just wanted to send a text back, pressed Messages only to find it's completely blank.
Restarted the phone and nothing still blank.
I also had an issue with it today that it didn't store calls I made in Call History, after I restarted it, it started working again though.
SMS Backup & Restore by Ritesh Sahu...it's avalabile on the market...HTC Sense can only back them up, but not restore them back to the phone (not that I know a way to anyway)...
http://android.riteshsahu.com/apps/sms-backup-restore
This presents a real problem for me, as it makes it a useless phone...I need a phone for calling and SMSes primarily...everything else comes second...
Click to expand...
Click to collapse
There is an app in the market that you can use to backup and restore messages to and from ur gmail acc. this app also has an setting to backup an sms right away when it receives one. dont know the exact name (phone battery empty) but i found it when i was searching for backup sms in the market.
Hope this helps you.
Sorry for my vague description, here it is again in more detail
I received a text message from a friend and i received a notification in my noti-bar
I pulled the bar down and click the message, it then tried to open the messages apk
it force closed saying htc.messages.apk or something hast FC'ed...
I thought lets just restart and it will all be happy days again
I restarted and open the text fine, but when i pressed back to go into my inbox i noticed there were no other text message!
And that's exactly how it happened
bratfink said:
Sorry for my vague description, here it is again in more detail
I received a text message from a friend and i received a notification in my noti-bar
I pulled the bar down and click the message, it then tried to open the messages apk
it force closed saying htc.messages.apk or something hast FC'ed...
I thought lets just restart and it will all be happy days again
I restarted and open the text fine, but when i pressed back to go into my inbox i noticed there were no other text message!
And that's exactly how it happened
Click to expand...
Click to collapse
Ah ok, now I got it!
As far as I can recollect there was no app crash on mine, just pulled up empty file.
I thought maybe when I restart the phone things will get back to normal (like they did with call history), but it didn't...Messages were still blank.
Jairus said:
This happened to my Desire Z today, at around the same time as the OP.
Click to expand...
Click to collapse
Hmmm...this almost makes me wonder if this is somehow not related to HTCSense.com...
It's just weird that it happened to both of us at about the same time...
If it happens again I'll disable syncing with HTCSense (it's more or less useless anyway, I have local file backups of both), and see if it happens after that...
My HTCSense message log is completely empty, too. I don't think it ever worked.
I had this happen a few weeks back. I opened a new text message and the messages widget crashed. All my messages seem to have been deleted. I was quite concerned as my messages contain important information (I did got to the trouble of migrating them from my old phone)...an email from HTC to see if the emails were deleted (or just not visible as some have reported on other forums) and if there was a way to get them back elicited this response:
Thanks for contacting HTC.
We appreciate your support for our products.
We sincerely apologize for the inconvenience. Thank you for bringing your concern to our attention. With regard to your question, unfortunately, once messages are deleted from the SMS widget, you can no longer retrieve it, unless you have a back up from your SD card or to your SIM card.
Should you encounter any difficulties or have any concerns we have provided, please feel free to contact us again.
Click to expand...
Click to collapse
Needless to say this jumble of standard form responses did not answer my question. A further question about how I could possibly avoid this situation in the future; their response...
We appreciate your support for our products.
Thanks for the update. With regards to your concern, please be advised that this is a rare issue that happened to your phone. We will forward this concern to our technical support team for future developments. We advise you to perform a soft reset on your phone. To perform a soft reset, remove the battery, wait for a few seconds, and then re-install it. After re-installing the battery, turn on the phone.
Should you encounter any difficulties or have any concerns we have provided, please feel free to contact us again.
Click to expand...
Click to collapse
Rather than bash my head further against a brick wall, I downloaded an app to forward my SMS messages to my gmail as a safe guard and copied what messages I could from the only part of HTC sense that was partially working for me.
I had the same with my HTC Desire Z
I received a SMS, and when I opened it, all my messages were gone, except for the received message.
I read in the official android bug-forum, that this might be a issue with sqlite, but it has not yet been fixed in android 2.2. luckily I just migrated everything so most of my sms are in a backup.
http://code.google.com/p/android/issues/detail?id=5669
I have had the same issue a few times with the Desire HD ROM running on my HTC HD2...this is ridiculous.
Guys, I experienced these as well. I realised that when this happens, my messages are actually in HTCSense.com... The weird thing is, before having my DHD I was using HD2 with DHD rom... Then when I got my phone 2 days ago, those sms' which were not supposed to be in this phone reappeared... All the histories I had in my HD2 were in... I suppose this is an act of HTCSense.com...
me too!
This happened to me a few days ago..
I went to reply to a text message that I'd forgotten about and my list was blank!
I went to create a new text and it popped up saying the messages app had crashed.. I killed the process and no luck - crashed again.
Restarted the phone and the messages were still gone..
In terms of non-stock apps/configuration that may be worth mentioning I have:
Android Task Killer
Superuser/VISIONary
Titanium Backup
The only other thing I have done is enabled usb diagnostics (recommended in another thread to stop the occasional lag).
Anyone got any ideas?
Now it happend to me, too!
Performed a hard reset on tuesday and everything went finse since than. SMS were automaticly backed up from HTCSense. But 10 Minutes ago all my text massages were gone... They are still on my HTCSense account - but how to restore???
Thats a mess...
Tough luck guys!
I guess I won't be logging in to HTC Sense anytime soon
Tried to restore my SMS with my SMS BackUp programm. Got the notification "Successfully restored 119 items (2663 dups)."
But on my DHD are only the 119 sms...
Seems that there are still some left-overs the massage widget cannot read.
Ideas anyone?
Nobody an idea? or the same problem?

All SMS messages deleted?!

Hey guys...
Got a weird one here... I was using my phone earlier, and had all my sms messages in there. I sent a text about 1:30pm, and all were still there then. I received a phone call at a little after. After the call, put the phone down, and didn't look at it for a couple of hours. About 3.30pm, I went to send a message. In the messages, it was all empty. A bit confused, I restarted phone. Upon restart, still empty. So, sent a text, and then I'm the only message in there?!
So, what gives. How come this all deleted?!
A bit fed up, since the last backup I have dates back about 2 weeks ago... I guess there's no way to get them back. But, how come they would just delete like that?
lovelldr said:
Hey guys...
Got a weird one here... I was using my phone earlier, and had all my sms messages in there. I sent a text about 1:30pm, and all were still there then. I received a phone call at a little after. After the call, put the phone down, and didn't look at it for a couple of hours. About 3.30pm, I went to send a message. In the messages, it was all empty. A bit confused, I restarted phone. Upon restart, still empty. So, sent a text, and then I'm the only message in there?!
So, what gives. How come this all deleted?!
A bit fed up, since the last backup I have dates back about 2 weeks ago... I guess there's no way to get them back. But, how come they would just delete like that?
Click to expand...
Click to collapse
Maybe u wiped it??
Sent from my HTC Vision using XDA App
Other people reported this issue on the Z here and here
It seems no solution or explanation was found for the moment.
So the best is to backup regularly your SMS until a fix is possibly released someday.
Thanks for that missparker... At least it's not just me going crazy...
Now, I'm wondering whether it might be something to do with the htcsense.com website and the syncing?!
I used to be able to get the messages showing on htcsense when I first signed up for it. But then, I had to factory reset the phone. When connecting up to my sense account, I Had all sorts or problems. So, I deleted my sense account, signed up again. After this, they had disabled the messaging etc. But, when I went in to htcsense yesterday, it looked a bit funny (i.e. the locations was apparantly disabled, which I had after I first had problems with it). So my guessing is htc sense deleting all the messages as it synced?!
Also, I got a message when restarting phone saying something like background searching de-activated... Couldn't find this on google?!
Have now set sms backup & restore to do a daily backup... Had that before, but when I ran the latest update, it messed up, so had to run full ruu, and forgot to setup the schedule for backup and restore! More fool me
Not sure that it's got anything to do with htcsense.com.
When it happened on my DZ, I got an FC of the SMS app then when I restarted it all my messages were gone.
Maybe there's some sort of reinitialization that it does if it detects corruption in the messages?
Does anyone know where and in what format the messages are stored?
R.

Odd Texting Issue - Notification Keeps Coming Back!

I have an issue right now that I've never encountered. First of all, I'm running AOKP Milestone 5, but I don't think it is related to the ROM. Also, my texting app is GoSMS. Here's what happened:
I received a text from my friend, and I saw it in my notifications dropdown. I clicked on it and it opened GoSMS as it should, but instead of opening to the text that I clicked on, it opened to a blank text and was prompting me to insert a sender name (as if I want to compose a new text). I thought that was odd, but exited the app and went back into it. The text that I had gotten a notification about was not in my thread list. Again, confusing, but I figured it was a glitch of some sort.
Now comes the weird part... the notification came back again! I thought maybe I forgot to clear it. So I simply swipe it away. Within one minute, it comes back AGAIN! Now I try to open it again, and again GoSMS opens up and I am greeted with the "compose new text" screen, NOT the text I clicked on. This has happened for the last 24 hours now. I've cleared cache, I've restarted the phone multiple times, and nothing worked. I have a constant notification with a preview of the same text. It regenerates within a minute if I clear the notification. Anyone have any suggestions or experience with this? It's irritating because now when someone texts me, the notification says "2 messages" instead of telling me who the ONE and only new message is from. I no longer can preview my texts through my notifications.
Should I just reflash the ROM, or do you think I need to clear all userdata and then reflash the ROM? Or should I uninstall GoSMS and reinstall it? I'm so confused - it would seem to be network related or something.
Help is greatly appreciated!!
i would start with the easiest thing first. uninstall gosms and all data for it, then reinstall it. if that doesnt fix it, id try to do a full wipe and reflash rom.
Wipe the messenger app data also (unless you uninstalled the system app).
That actually does sound more like a possible rom problem though.
Uninstalled GoSMS, wiped data from texting app, now waiting for the magical ghost text. I'll update soon. Thanks guys!
I assume the issue was fixed eh?
To me it sounds like GoSMS just glitched out... app's can be troublesome.
imheroldman said:
I assume the issue was fixed eh?
To me it sounds like GoSMS just glitched out... app's can be troublesome.
Click to expand...
Click to collapse
Unfortunately, the issue isn't resolved. It didn't last long before the text came back.
do a nanddroid backup, then install a non-ICS rom and see if a text comes thru... I'm almost thinking it is an MMS message that isn't getting pushed to the phone properly. And there are different MMS problems on the ICS ROMs.
souleman said:
do a nanddroid backup, then install a non-ICS rom and see if a text comes thru... I'm almost thinking it is an MMS message that isn't getting pushed to the phone properly. And there are different MMS problems on the ICS ROMs.
Click to expand...
Click to collapse
I haven't tried CM9 yet, so I think I'll flash that tonight and see how it goes. I didn't wanna wipe everything but now that I want to try CM9 (seems "everything" is working now - for hacked ICS anyway), I'll go ahead and wipe. That better fix it! Haha.

HELP! Message Notification dissapears

If I receive a text message, I get a notification in the top bar. If i receive a second text the notification disappears from the top bar and I have no way of knowing that I have messages until I open the app. This is extremely frustrating especially since I am away from my phone often at work.
Anyone have any ideas ?
Sounds like an app causing a conflict... does it do it in Safe Mode?
To enter Safe Mode, press power until the Shutdown confirmation pops up, then long press the notification and acknowledge Safe Mode... the next boot will not load any user applications in memory, just basic Android services, test it there and see if it is still a problem, if not you have an app that is conflicting, if it is still there I would try a factory reset and test again.
It does not occur in safe mode. How would I go about figuring out which app is causing the conflict
wkw89 said:
It does not occur in safe mode. How would I go about figuring out which app is causing the conflict
Click to expand...
Click to collapse
This is a carrier SMS (text message) issue? Remove any app you can that deals with SMS or texting except the stock app, that is where I would start. Or any app that monitors notifications. Unfortunately, this is a trial and error process. Do you have a lot of apps installed?
Either that or factory reset, then add apps one at a time until it breaks.
Yes, unfortunately, I do have a lot of apps installed. How would I go about seeing what apps deal with notifications or SMS. Thanks
wkw89 said:
Yes, unfortunately, I do have a lot of apps installed. How would I go about seeing what apps deal with notifications or SMS. Thanks
Click to expand...
Click to collapse
Honestly, I don't know... Do you have lots of texting apps?
Just whatsapp
Any other ideas anyone ? It is extremely frustrating.
Test to see if WhatsApp is your conflict. Uninstall it long enough to see if it is the culprit. If it is and you want to keep using it, I don't know how to fix it, but at least you know more precisely where to start.
It is not WhatsApp causing the issue. Any other ideas ? I'm surprised no one else has had this issue. It is extremely frustrating.
I am still having this problem. I also get "unfortunately messaging has stopped." When receiving messages from one particular contact.
There are other apps that can do texting and act as a messaging app...I.e Facebook messenger, Hangouts, Skype, etc. The are also apps with access to messaging which you can find on permissions. As stated by acejavelin, you will have to start doing trial and error as this appears to be an app conflict if safe mode works. The easiest first step is to deny permissions to messaging and see if you can find the culprit.
Are you rooted by chance? I'm not asking you to root if you are not and I'm not claiming root is the issue. Try denying messaging app permissions first one by one. You can find this in Settings, Apps, tap the gear icon in top right, App permissions, SMS. If toggling one doesn't fix the issue, toggle the next one off. Just make sure to leave the stock messaging app on. If the text notifications problem persists, report back.
I'm not rooted. I am going to try this today. Thank you.
So I tried this and went through each app and denied permission of SMS to each one, one by one. The same thing happened everytime no matter what.
wkw89 said:
So I tried this and went through each app and denied permission of SMS to each one, one by one. The same thing happened everytime no matter what.
Click to expand...
Click to collapse
Denying permissions was an idea to try and make as painless as possible. The only options left for you to try are the most painful. However, as was asked once already, could this be something to do with your carrier (or your friends). While you could start uninstalling ​apps one by one, I would recommend doing a factory reset and start fresh when prompted (don't let Google automatically restore your apps). If upon a fresh install and update of system apps your message notifications don't work correctly, then it is a carrier issue most likely which you would need to take up with them. If message notifications work properly, then start installing apps one by one and testing as you go. Whether you uninstall or install one by one, it is not a quick process, but with a factory reset, you get a refreshed phone.

Messenger after update always states I have unread messages

Has anyone else run into this issue in the past week or so? Soon as I updated to the newest version of Google messenger ah which is now "Android messages" probably to reduce confusion between Facebook messenger, my messages app always says I have unread messages which I do not. I also do not use any other messaging app for texting. I do not even have the Facebook messenger app.
Things I have tried:
Deleting data on messages, fixes it temporarily after a restart but then comes right back.
Uninstalled app, restarted, reinstalled, restarted, still does it.
Tried clicking on every individual text message on each person, doesn't fix it.
Bothers me so much I did a factory reset, put no apps on my phone, disabled any bloat, downloaded Android messages, tried it, still saying I have unread messages.
I have no idea what else to try, from what I have heard on Reddit, many others are experiencing the same problem and no fix for them that they knew of yet.
I'm thinking it must be something with the recent update, obviously that was my first deduction after updating and it happening literally right after with never having problems but I'd figure I would try stuff and see what happens.
BlueForce64 said:
Has anyone else run into this issue in the past week or so? Soon as I updated to the newest version of Google messenger ah which is now "Android messages" probably to reduce confusion between Facebook messenger, my messages app always says I have unread messages which I do not. I also do not use any other messaging app for texting. I do not even have the Facebook messenger app.
Things I have tried:
Deleting data on messages, fixes it temporarily after a restart but then comes right back.
Uninstalled app, restarted, reinstalled, restarted, still does it.
Tried clicking on every individual text message on each person, doesn't fix it.
Bothers me so much I did a factory reset, put no apps on my phone, disabled any bloat, downloaded Android messages, tried it, still saying I have unread messages.
I have no idea what else to try, from what I have heard on Reddit, many others are experiencing the same problem and no fix for them that they knew of yet.
I'm thinking it must be something with the recent update, obviously that was my first deduction after updating and it happening literally right after with never having problems but I'd figure I would try stuff and see what happens.
Click to expand...
Click to collapse
Any updates? My wife's ZF is experiencing the same thing. I noticed it on my own device a few days ago, but, since I run Action Launcher, I just turned off notification badges.
Had same exact issue but fixed it
Yes I've had this same issue since the update and it turned out to be related to Verizon Messages app. I opened Verizon Messages, opened each "unread" thread then I closed the app and disabled it. No issues since then with the notification bug in Android Messages. Also I made Verizon Messages the default messenger temporarily while I did the above and then afterward I switched it back to Android Messages
I followed almost the exact same steps, except for making it the default messenger. I'll try it again today and see if it works. Thanks!
Marine034189 said:
Yes I've had this same issue since the update and it turned out to be related to Verizon Messages app. I opened Verizon Messages, opened each "unread" thread then I closed the app and disabled it. No issues since then with the notification bug in Android Messages. Also I made Verizon Messages the default messenger temporarily while I did the above and then afterward I switched it back to Android Messages
Click to expand...
Click to collapse
Hmmm, this also did not work for me. I did make it my default messenger while I read the messages then went to disable and force stop it. I tried many variations of enabling and disabling the app too like blocking notifications, turning off system control, denying all permissions, nothing seems to work. I guess we'll just have to wait for an official fix it seems.
Same here. My wife's has been doing this for the past week. Mine just received the push today for it so now mine is doing it. Hopefully they resolve the issue soon.
Ugh same here again..
Yeah it's happening again now on mine so it does indeed look like we will have to wait for an official fix :-/ I think I might just download an older version apk until they are able to push a fix out for it
Same problem here. Uninstalled and rebooted. Did not install update. Works fine. Will wait for next update release before trying update again.
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