Database Users

[Q] LG G2 d802 completely ruined...help!

Hi all, hope you can help me. I've tried searching on the internet but no-one seems to be having any problems like mine. and my phone is now near enough bricked.
So i bought a LG G2 D802 from aliexpress, all working fine but no 4g lte option for some reason. Had a look around and seems updating to stock europe rom would have sorted this so i thought id do this.
So Updated the rom using flashtool2014, downloaded lg usb drivers, the europe rom D80220D_00 and lgmobile support tool. Went through the process and it all ran fine with no errors completed 100%and then said done pressed exit and disconnected phone.
Now, switched phone on . Straight away touch completely messed up click on the screen and different parts keep of the screen keep clicking. Eventually after 15mins managed to get out of the startup where it asks for wifi settings etc so i could try to factory reset. No luck even out of startup have not yet managed to get to the screen for usb debugging yet due to random screen clicking (keeps opening other apps, screens).
I cannot rerun the flashtool as i cannot enable usb debugging or even switch away from charge only to pc softwarw and it just says phone not connected on the flashtool and keeps ending.
Switched off by holding power button for long time. Holding down the down button and power does nothing just keeps restarting when i eventually let go.
Also sim is in phone but it says service disabled?
Any ideas how i can fix the phone! All was working fine before I did the europe rom update
Thanks
Jon

You can connect a mouse via otg and navigate to usb debug
Sent from my SM-N910H using XDA Free mobile app

Maybe try factory reset and just use mobile support tool update stock rom?
Sent from my LG-D803 using XDA Free mobile app

I would just use a wireless keyboard with an otg cable like sugested before
Sent from my LG-D805 using XDA Free mobile app

I eventually managed to select lg software as connection mode and flashed to another firmware but exact same issue again.
After trying for ages and opening the wrong thing again and again i managed to get to the screen in settings to click 5 times to enable developer options however now the screen just freezes and then you get a message saying settings has stopped working and phone locks up. This has happened 3 times since. Doesnt seem like anyway to get it sorted if i cant enable usb debugging.
Also it seems to be that the firmware change has erased the imei and that is what is causing all these problems. I found one site that details how to restore but once again you need usb debugging enabled.

Droidview has the page where you have to backup and restore imei, i dont have a backup so will need method 2. If i can get usb debugging enabled that is!

JON-JAY said:
I eventually managed to select lg software as connection mode and flashed to another firmware but exact same issue again.
After trying for ages and opening the wrong thing again and again i managed to get to the screen in settings to click 5 times to enable developer options however now the screen just freezes and then you get a message saying settings has stopped working and phone locks up. This has happened 3 times since. Doesnt seem like anyway to get it sorted if i cant enable usb debugging.
Also it seems to be that the firmware change has erased the imei and that is what is causing all these problems. I found one site that details how to restore but once again you need usb debugging enabled.
Click to expand...
Click to collapse
Try using onscreen phone maybe you could manage to set that up and then enable usb debugging?
.::.LG G2 D803.::.
.::.CLOUDYFLEX 2.7.::.

thanks for all the help, lg on screen just didn't work for some reason wouldn't connect to the phone. Was thinking about a otg cable but after an hour of clicking again and again I managed to get the developer options and usb debugging enabled.
I went through the procedure at droidview to restore imei using qpst but after finding the com port it says no phone detected so theres nothing more I can do, looks like I just have to accept this brand new brick lol.
Anybody know anywhere in London that does repairs like this, I have tried a couple of shops in London Victoria near work but they couldn't do anything. Apparently theres something called an octoplus/octopus box that can fix LG G2 imei or flash firmware.
Thanks again for everyones suggestions. .

Jon-jay, I have the same issue. I tried the "easy" kdz flash and tot flash and basically bricked my phone. The phone turns on but the screen is calibrated incorrectly like you describe so I can't click anything without trying over and over. I click one area of the screen and another is activated. I can pull down the notification pane but can't click anything in there. The phone is in a boot loop too if I don't touch it. I also want to turn on USB debugging so I could try to restore with adb or fastboot. I will let you know if I find anything.

Yeah very tricky to fix this phone after flashing. Ive flashed loads of lg phones with the flash tool and never any problems until now. Ive currently sent to a shop in south wimbledon who quoted me £50-£80 for repair if he could fix it. I dropped it off on mon and still no response so im not holding my breath. It seems this phone will be going to the recyclers if he cant do anything.:crying:

JON-JAY said:
thanks for all the help, lg on screen just didn't work for some reason wouldn't connect to the phone. Was thinking about a otg cable but after an hour of clicking again and again I managed to get the developer options and usb debugging enabled.
I went through the procedure at droidview to restore imei using qpst but after finding the com port it says no phone detected so theres nothing more I can do, looks like I just have to accept this brand new brick lol.
Anybody know anywhere in London that does repairs like this, I have tried a couple of shops in London Victoria near work but they couldn't do anything. Apparently theres something called an octoplus/octopus box that can fix LG G2 imei or flash firmware.
Thanks again for everyones suggestions. .
Click to expand...
Click to collapse
Check out the thread lg g2 is unbrickable now, it involves shorting a couple capacitors to unbrick but its ingeneious. I bet itll help you out.
.::.LG G2 D803.::.
.::.CLOUDYFLEX 2.7.::.

the plot gets thicker...
okay so it has been a few months now and I revisited the phone sitting around. This is how I got on:
I gave the phone to shops in London, no-one could fix it got it back first week of Jan. So I thought I'd retry myself.
One guy told me that the imei may be for D802 but the screen and insides of the phone is a d800 model.
That makes sense as the touch works erratically. This was a refurbished phone I bought from aliexpress which claimed to be a EUR D802 but after I took the back cover off it says D800\d801\d803 inside on a lot of the flex connections and at the bottom of the plastic it says d800. I downloaded the AT&T stock rom and flashed with octoplus - touch worked perfectly! but phone kept restarting itself and looping really badly so I put in download mode and went back to D802 uk firmware - and touch not working again.
(Prior to this I bought the octopus box also in the hopes that restoring the imei I had previously lost will somehow be related to the screen.
This worked in restoring imei only and I have restored the d802 imei with octopus box)
Anyhow I then flashed stock uk firmware on the phone so everything in the phone works perfectly fine except the touch! so I am controlling touch with otg cable and mouse.
my next thought was install a d800 custom rom it will fix the touch! Now I then rooted, and installed d802 autorec.apk. I came on xda and downloaded a d800 stock custom rom (D80020k) from the AT&T subsection and thought I'd install this through twrp. All though the custom rom says successful when I reboot it comes to fastboot mode again. so I then go about restoring the stock d802 firmware. I installed d800 autorec.apk but that too send to fastboot mode.
So I am lost. Everything working perfect except the touch. Any ideas anyone? Im hoping some one says there is a stock lg custom rom that has all the screen settings for d800/01/02/03 which will sort my problem!
What it seems is the chinese company selling the refurb has somehow managed to get a d802 imei on a d800/01/03 not entirely sure how this is possible either!

JON-JAY said:
What it seems is the chinese company selling the refurb has somehow managed to get a d802 imei on a d800/01/03 not entirely sure how this is possible either!
Click to expand...
Click to collapse
What they're doing is flashing a d802 system.img with otherwise d800/01/03 firmware.

I saw a thread in the T-Mobile G2 area saying to get d802 on your d800/d801 you just flash a custom d802 rom and then a d800/801 kernel but this causes my phone to go back to fastboot...still lost! the custom rom works fine itself (Except for touch again!)

JON-JAY said:
I saw a thread in the T-Mobile G2 area saying to get d802 on your d800/d801 you just flash a custom d802 rom and then a d800/801 kernel but this causes my phone to go back to fastboot...still lost! the custom rom works fine itself (Except for touch again!)
Click to expand...
Click to collapse
There is a way to get them back to their original frankenphone state but it's quite a procedure. Flash d802 firmware. Use a otg usb mouse to navigate since it'll have touch issues. Root and install custom recovery using the actual hardware as your guide to which twrp version to install. D800 in your case. Do a nandroid backup. Move the nand backup to your pc for safe keeping. Now install d800 firmware using a hex edited tot to allow it to proceed and a generic dll to avoid cross dll issue. Root, install twrp again. Move twrp backup from pc to phone. Do a restore but only restore the system.img. Now you have firmware that cooperates with d800 hardware while appearing and acting like a d802 in every other way.
The other thought I had but have not tested yet would be to flash d800 firmware right off the bat, then root and install twrp. Then use dd to flash system.img to it's partition ( /dev/block/mmcblk0p34 ). I'm not sure how that would work due to the very large size of the system image. You'd have to extract it from the kdz. Because it's so large when it's extracted, it does it in parts so it must be merged back together to make one file. But if it did work, it'd save the step of having to root/recovery twice on two separate firmwares.

Solved it!! :)

LG RS 988 locked from RENT-A-CENTER Backed up the following 3 partitions in tot format:
persdata
persist
persistent
Hex replaced all 45 occurrences of the string "apk" to "aaa"
Hard resetted the phone, flashed the modded file, hard resetted it again before allowing it to reboot, and the RAC/EELock is gone. Basically the locking apk won't be able to run due to the mismatched file extension.
Enjoy!!

kacak11 said:
LG RS 988 locked from RENT-A-CENTER Backed up the following 3 partitions in tot format:
persdata
persist
persistent
Hex replaced all 45 occurrences of the string "apk" to "aaa"
Hard resetted the phone, flashed the modded file, hard resetted it again before allowing it to reboot, and the RAC/EELock is gone. Basically the locking apk won't be able to run due to the mismatched file extension.
Enjoy!!
Click to expand...
Click to collapse
Can u plz tell us the details of how you passed by rent-a-center code?
and what software you have used?
Thank you,,

s_bairouty said:
Can u plz tell us the details of how you passed by rent-a-center code?
and what software you have used?
Thank you,,
Click to expand...
Click to collapse
I am that I've applied but is now applied to boxing (OCTOPLUS) thanks mr. Billa.

kacak11 said:
I am that I've applied but is now applied to boxing (OCTOPLUS) thanks mr. Billa.
Click to expand...
Click to collapse
please share this file, i need removed this annoying message

I am not that I've applied but is now applied to boxing (OCTOPLUS) thanks mr. Billa
I am not that I've applied but is now applied to boxing (OCTOPLUS) thanks mr. Billa

I know this is a dead thread, but I think I figured out how to get rid of the RAC (rent a center) lock for good. The rac lock uses a system administrator profile along with a program called sec.abt that can not be removed or frozen. If you manage to uninstall it is just reinstalls itself. I was not able to find any information on how to remove this without using special hardware like an octopus box that costs hundreds of dollars.
I used LGUP with the uppercut modification (can be found here on XDA) along with the KDZ files from here https://lg-firmwares.com/lg-rs988-firmwares/
I was only able to find the USA RSS 11C firmware until I found the page linked above with the BPT 10D firmware. Whenever you flash the stock 11C USA firmware the RAC program comes back, however if you use LGUP and uppercut to flash the BPT 10D firmware using the upgrade option (refurbish will error out) I found that my device booted correctly and seemed to work, however I did not have any fastboot options and it said there were no updates available (you need fastboot to unlock the bootloader and the latest update grants that ability). I then reinstalled the USA 11C firmware and to my delight found that the RAC software and device administrator profile were gone.
I then checked for updates and it started download the latest update. I believe I will not have a problem unlocking the bootloader and rooting from this point on. I'll let you guys know if anything changes.
I'm only posting this because I have been sitting on a RAC locked phone for months that got locked over six months after I bought it used and really hope this can help someone else that got screwed over.

bypass frp

SM-G930W8 cannot get past this crap. 7.0 nougat
have tried a ton of solutions posted all over and nothing works.
i don't have a bluetooth headset first of.
second it won't allow me to use bluetooth in a call with realterm. give me message can't use in this call.
so i saw that i could downgrade to an older version however that gives me an error on the phone in download something about fw version.
i figured this is because it was at the latest version of the bootloader from my reading.
currently was able to downgrade only to G930W8VLS3BRA2 version
apparently i need to go back to G930W8VLU2BQH1 but i can't
how can i downgrade to a firmware that will allow me to open up something to get this frp removed.
thanks in advance for any help.
btw this is not a stolen phone in case anyone is thinking this.
I bought it from someone on kijiji with a broken screen.
i fixed the screen and was presented with this.
I took it to fido and they said it is not blacklisted imei and i can use it if i get it going again....

smuddge said:
SM-G930W8 cannot get past this crap. 7.0 nougat
have tried a ton of solutions posted all over and nothing works.
i don't have a bluetooth headset first of.
second it won't allow me to use bluetooth in a call with realterm. give me message can't use in this call.
so i saw that i could downgrade to an older version however that gives me an error on the phone in download something about fw version.
i figured this is because it was at the latest version of the bootloader from my reading.
currently was able to downgrade only to G930W8VLS3BRA2 version
apparently i need to go back to G930W8VLU2BQH1 but i can't
how can i downgrade to a firmware that will allow me to open up something to get this frp removed.
thanks in advance for any help.
btw this is not a stolen phone in case anyone is thinking this.
I bought it from someone on kijiji with a broken screen.
i fixed the screen and was presented with this.
I took it to fido and they said it is not blacklisted imei and i can use it if i get it going again....
Click to expand...
Click to collapse
Did you resolve this?. I don't even under stand why I'm getting this frp issue I had this phone for 2 years and set up with my Google account my child attempted to root it and it got stuck in a bootloop so I had to reset it. Now I can't get in it. It's a sprint s7 I tried the headset thing with 2 different Bluetooth sets managed to hook up to Bluetooth hook up to Wi-Fi but I cannot get the headset to make any screen pop up I did manage to get on the internet but it will not allow me to download anything I'm wondering if they blocked this way of doing this

Well, that didn't go well

Tab 5se Stock firmware
So I bought a 3rd 5se from a third party, all I checked for was for FRP lock, well it wasn't locked, but when I got it home and rebooted, it says is has a unlocked bootloader. So I hard factory reset it and now it states that only stock firmware can be installed in boot and won't go any further.
So I'm guessing I need to use ODIN to flash a factory ROM but I'm not sure which one as I can't seem to find a USA one on Sammoble, I do see a Canada one though.
Which version of ODIN should I use (WIN 10)
Which ROM, I'm in the USA, WIFI ONLY SM-T720, country code ?
Any other tips, as I haven't flashed anything in almost a decade probably.
Need to get this back to all stock, help

You want the XAR country code version which is the US rom. For Odin, use the newest version for our tablet. Good luck.

puredigital said:
Tab 5se Stock firmware
So I bought a 3rd 5se from a third party, all I checked for was for FRP lock, well it wasn't locked, but when I got it home and rebooted, it says is has a unlocked bootloader. So I hard factory reset it and now it states that only stock firmware can be installed in boot and won't go any further.
So I'm guessing I need to use ODIN to flash a factory ROM but I'm not sure which one as I can't seem to find a USA one on Sammoble, I do see a Canada one though.
Which version of ODIN should I use (WIN 10)
Which ROM, I'm in the USA, WIFI ONLY SM-T720, country code ?
Any other tips, as I haven't flashed anything in almost a decade probably.
Need to get this back to all stock, help
Click to expand...
Click to collapse
I use Frija instead of Sammobile to get the latest stock. Just use SM-T720 as the model and XAR as the CSC. If you search for how to unlock the bootloader, you can use the same proceedure to relock it. It should perform a factory reset as part of the process and you might not need to reflash a ROM.

Not sure..
Since the device won't turn off, restart nor go into download mode
Aqua blue sorta cyan screen. Top in red (like a terminal response) says," Only official released binaries are allowed to be flashed (vbmeta)"
Then on main screen in center;
Security Error: This phone has been flashed with unauthorized software & is locked. Call your mobile operator for additional support
lewmur said:
I use Frija instead of Sammobile to get the latest stock. Just use SM-T720 as the model and XAR as the CSC. If you search for how to unlock the bootloader, you can use the same proceedure to relock it. It should perform a factory reset as part of the process and you might not need to reflash a ROM.
Click to expand...
Click to collapse

puredigital said:
Since the device won't turn off, restart nor go into download mode
Aqua blue sorta cyan screen. Top in red (like a terminal response) says," Only official released binaries are allowed to be flashed (vbmeta)"
Then on main screen in center;
Security Error: This phone has been flashed with unauthorized software & is locked. Call your mobile operator for additional support
Click to expand...
Click to collapse
The only time a ran into a situation where I couldn't turn off that tablet, I just had to put it aside for a day or so till the battery ran down. Then use the method of holding both vol up and down, and NOT power, and then plugging in the cable from the PC. Must be from PC and not charger.

puredigital said:
Since the device won't turn off, restart nor go into download mode
Aqua blue sorta cyan screen. Top in red (like a terminal response) says," Only official released binaries are allowed to be flashed (vbmeta)"
Then on main screen in center;
Security Error: This phone has been flashed with unauthorized software & is locked. Call your mobile operator for additional support
Click to expand...
Click to collapse
I ran into this recently when I went back to stock to get the fingerprint for Magisk Module and then went back to Lineage. You just need to Odin the factory firmware. The tablet will turn off, I think the key combination to force it off is power and volume down? Its been a few weeks, but I was able to get back into download mode. I found other threads for samsung phones that had this same issue and basically used them as rough guides.
As mentioned you just need to use XAR ROMs, your box should say XAR. I believe both Canada and Cellular South ROMs will come up as XAR roms IIRC?

Bruh. I had the same issue and you will not be able to flash your way around and FRP lock. I found a guy on eBay to remove the FRP lock and NOT through flashing. For $10 is was done in 10 minutes. I get if you want to figure it out. I'm a flasher and love to figure this **** out too but with a recent update Samsung blocks this. Trust me. Spend $10 and it's done. Also many people say they can do this on eBay. I only recommend this guy: https://www.ebay.com/itm/273424666857. Just select a new auction of his and message him.
Sent from my SM-T720 using Tapatalk

elcidroyale said:
Bruh. I had the same issue and you will not be able to flash your way around and FRP lock. I found a guy on eBay to remove the FRP lock and NOT through flashing. For $10 is was done in 10 minutes. I get if you want to figure it out. I'm a flasher and love to figure this **** out too but with a recent update Samsung blocks this. Trust me. Spend $10 and it's done. Also many people say they can do this on eBay. I only recommend this guy: https://www.ebay.com/itm/273424666857. Just select a new auction of his and message him.
Sent from my SM-T720 using Tapatalk
Click to expand...
Click to collapse
He said he checked to make sure this was not the FRP lock. Assuming this is the same message I got which says only official binaries can be flashed, please take this to a service center and it there maybe a cost involved (obviously I'm paraphrasing), you can fix it with Odin. I was on the latest firmware as well, as I updated fully to get the fingerprint for the MagiskHide module. This sounds like a different issue, to me.
I mean if that works it's $10 well spent I guess.

Oh my apologies as I misread his post. I just saw "FRP" and chimed in. Hope he gets it sorted out.
OhioYJ said:
He said he checked to make sure this was not the FRP lock. Assuming this is the same message I got which says only official binaries can be flashed, please take this to a service center and it there maybe a cost involved (obviously I'm paraphrasing), you can fix it with Odin. I was on the latest firmware as well, as I updated fully to get the fingerprint for the MagiskHide module. This sounds like a different issue, to me.
I mean if that works it's $10 well spent I guess.
Click to expand...
Click to collapse

Almost !
Well, I finally reflashed the device with factory stuff, it's working fine now, no locks, except now it tells me the bootloader is unlocked on boot. I flashed it with Odin, no options, just loaded the 4 files and done.
How do I get this to STOCK, out of the box status. Steps ?

US997 US Cellular/BRIGHTPOINT Bootloader Unlock Solution??

OK so I need some help...
When I originally purchased my LG G6 in June of 2019, I made sure it was a US997 model, but I ended up getting a BRIGHTPOINT version during my purchase. I went through the website to check the imei and the device ID and it gave me the not unlockable status.
After that, I went and decided to update the software manually to US99721e since it wouldn't OTA it and have been on that ever since. Now, I just recently tried while on the 21e software and I was given an unlock.bin code!
So if someone could help me out:
IF you're on a US997 BRIGHTPOINT G6:
-Download LG UP and UpperCut
-Download US997_21e_01_0211-UCL.kdz at lg-firmwares.com (this is the one I'm on, try this one first!)
-Once it's done, enable developer mode, adb debugging, and OEM unlock
-Go through the unlocking process
Please let me know what you find out!!

Is that only for us cellular?
Sent from my V60 ThinQ using XDA Labs

I have a brightpoint LG G6, which I bought as the seller claimed it was an unlocked US997, failing to share it was a OEM phone. I don't understand how this works please can you clarify? I tried the unlocking process and I have to supply my phone information to LG. Their database says it is a brightwell phone and so they won't release the unlock. Are you saying that after installing this ROM I don't need the key from LG to unlock the bootloader?
I have installed Uppercut and LGUP (1.14 as newer versions don't seem to work). I downloaded the ROM and I have the LGUP loaded. It shows the phone using US99721a. I have 4 process options, Refurbish, Upgrade, FOTA upgrade or Phonesettings which is the one to use?

It works! At least I obtained an unlock.bin file from LG. I need to work out which is the best LG G6 US997 ROM and how to load it when my SD card doesn't work. Any help or pointers to useful information much appreciated. For anyone else trying this here is what I found. I downloaded the LG windows drivers and LGUP 1.14 (There are newer versions but these don't work with uppercut. I downloaded Uppercut from XDA website and then you run Uppercut not LGUP. This immediately caused my virus checked to block it as it contains a trojan. I didn't like that but googled to find others had the same issue. There seems to be a way to load the correct file to get LGUP to work directly and I would recommend researching that but I disabled the virus software and proceeded. I used the UPGRADE option in LGUP - you need to reboot your phone into download mode. To do so, disconnect USB cable then Power off the phone completely. Now hold Volume Up then plug in USB cable at the same time. Make sure that LGUP is NOT running when you connect the USB cable and start it once you are in download mode. It loads the ROM very quickly and takes a bit longer to reboot and then it needs time to upgrade android as you have a 6 months newer version of Android 8. Then follow direction on the LG unlock site https://developer.lge.com/resource/mobile/RetrieveBootloader.dev. You will need to install ADK https://developer.android.com/studio/releases/platform-tools unzip after you download. LG emailed my unlock code immediately.

Yes, I can confirm that it works with the US997 model now. I already was at version US99721e so I didn't have to jump through the hoops to load this version. I went through the steps to unlock the bootloader via the LG developer website and voila, got sent the unlock.bin file, too.
Now I am pretty sure that I tried that in past perhaps 1-2 years ago and it didn't work, so perhaps LG has secretly flipped a few bits in their database to allow unlocking for these not quite brand new devices.
I just applied the unlock.bin and got the "cannot check for corruption" warning on the boot screen. So this is working - fantastic!
Now have to restore my device from the LG Backup I made before and put on the SD card.

I had tried the unlock last year but I didn't retry before I updated so it may have worked anyway and the update of the ROM wasn't needed. I unlocked the phone and installed Sky Hawk recovery but when that starts it asks for a deception password and nothing I have tried works. I'm not sure if that is a real issue or I can continue safely with flashing a new ROM. Has anyone worked through this issue?

challenger07 said:
I had tried the unlock last year but I didn't retry before I updated so it may have worked anyway and the update of the ROM wasn't needed. I unlocked the phone and installed Sky Hawk recovery but when that starts it asks for a deception password and nothing I have tried works. I'm not sure if that is a real issue or I can continue safely with flashing a new ROM. Has anyone worked through this issue?
Click to expand...
Click to collapse
First, when you're in Adroid remove all screen lock mechanisms, you can re-enable it later.
Enable USB debugging, do adb reboot bootloader and fastboot flash recovery with this recovery instead (rel_o2):
https://forum.xda-developers.com/lg-g6/development/recovery-twrp-3-2-1-unofficial-fixes-t3722199
Do the button combo to launch recovery. If you're in recovery, first reformat /data (you have to enter "yes") to get rid of encrption and after that flash the anti-root removal tool mentioned in the post. Then reboot into recovery and then flash Magisk and/or your ROM of choice. Note that I have only used this with stock ROM and Magisk and not tried any custom ROMs, but the thread has plenty of people having also tried other ROMs.

How do you even know if you have a Brightpoint device?

I found out when I tried to unlock. http://mobile.developer.lge.com/

Thanks for the info. I'll dig into this once I know for sure that a version of Android 10 is available to load into the phone.
What I've been dealing with so far keeps asking for a 15 digit IMEI number. My phone only has a 14 digit value.
I pulled box (yes I kept it) and discovered that the IMEI is 15 digits. No idea why the value is the phone truncates the last digit. The site that checks IMEI numbers says that it is the platinum edition: US997PL. Gee, the box says that.