iHeartRadio stops playing - Nexus 6P Q&A, Help & Troubleshooting

Ok I have googled and googled this to find all kinds of people having the same problem. iHeartRadio will play untill screen shuts down then will play for a few then stops playing. So I have looked at wifi settings is set to always. Battery saver is off. Here is one thing I have noticed if I use the aux cable it works fine. I have deleted​ app and data and reinstalled but still
The same. Any thoughts would be appreciated.
PS also swapped ROMs to.

monkeytools said:
Ok I have googled and googled this to find all kinds of people having the same problem. iHeartRadio will play untill screen shuts down then will play for a few then stops playing. So I have looked at wifi settings is set to always. Battery saver is off. Here is one thing I have noticed if I use the aux cable it works fine. I have deleted​ app and data and reinstalled but still
The same. Any thoughts would be appreciated.
PS also swapped ROMs to.
Click to expand...
Click to collapse
Hello...
Maybe go in iHeartRadio settings. Isn't there an option to select "keep app on when screen goes off" or something similar?
Have you tried to unoptimize it? Doze is killing it maybe?
Go in Settings > Battery > three dot menu tap "battery optimization"
On the drop down menu, choose all apps. Tap on iHeartRadio and select: "Don"t optimize".
Hoping it will save your issue...
Cheers...

Like 5.1 says, unoptimize it in the battery settings and then your fine. You have to do that with Google music as well.

I'm having the same issue. It is listed as not optimized.
Amazon Music used to do this on my Nexus 5, but now on the 6P it decided the Iheartradio app will do it instead. The Nexus 5 issue also persisted across ROMs and factory resets.
Maybe it's an app issue that only affects a few people with very specific settings or something?

This is far from an ideal solution but if turning off battery optimization doesn't fix the problem there are apps in the Play Store that keep the screen on when you are using specific apps. You could choose to leave the screen on when using iHeartRadio.

I have read a few posts about Gmail notifications not going through even after turning "optimization off" for the app. And people reporting that doze affects other parameters at the same time that cause notification trouble.
Maybe this case can be assimilated, but in another way.
You can try Killing doze completely and see how iHeartRadio behaves. Open a command prompt and issue:
adb shell dumpsys deviceidle disable
It should return something like:
Deep idle mode disabled
Light idle mode disabled
Check iHeartRadio behavior after that. If it fixed the issue, you know that doze may be the culprit or maybe the app developer didn't implement a new policy for doze and/or when screen turns off.
You can revert the ADB shell command with either:
adb shell dumpsys deviceidle enable
Or with a reboot.
I'd send iHeartRadio developer an email to let them know your issue. If other users already reported it and if they are working on a fix...
Good luck... :good:

5.1 said:
I have read a few posts about Gmail notifications not going through even after turning "optimization off" for the app. And people reporting that doze affects other parameters at the same time that cause notification trouble.
Maybe this case can be assimilated, but in another way.
You can try Killing doze completely and see how iHeartRadio behaves. Open a command prompt and issue:
adb shell dumpsys deviceidle disable
It should return something like:
Deep idle mode disabled
Light idle mode disabled
Check iHeartRadio behavior after that. If it fixed the issue, you know that doze may be the culprit or maybe the app developer didn't implement a new policy for doze and/or when screen turns off.
You can revert the ADB shell command with either:
adb shell dumpsys deviceidle enable
Or with a reboot.
I'd send iHeartRadio developer an email to let them know your issue. If other users already reported it and if they are working on a fix...
Good luck... :good:
Click to expand...
Click to collapse
Thanks I will give it a try.

Related

[FIX] Stock Lollipop 5.0.2 Wi-Fi Battery Drain Issue

If you are on Stock Motorola Lollipop 5.0.2, check your Battery History in System Settings - you may notice Wi-Fi is constantly active, even when you turn it off.
In my case, the following setting in Viber was the cause: Settings > General > Wi-Fi sleep policy > Change to 'Use device's settings'
Instructions:
Firstly, go to: Settings > Wi-Fi > Advanced Wi-Fi > Keep Wi-Fi on during sleep > Change to 'Never.'
The issue appears to be that certain apps are keeping Wi-Fi active in Lollipop. Not every app may offer this setting related to 'sleep policy', a workaround is to use the App Settings Xposed Module - which allows you to disable such a permission for individual apps.
The permission can be known as: Change_Network_State.
After making these changes you may need to turn off Wi-Fi and restart phone.​
Related: https://code.google.com/p/android/issues/detail?id=79368
Thanks . it solve my real problem.
i have question. If we have change Keep Wi-Fi on during sleep to 'Never.' Will programs like Whatsapp or Viber get the gcm notifications when phone is going to sleep?
Dizzyrul3z said:
i have question. If we have change Keep Wi-Fi on during sleep to 'Never.' Will programs like Whatsapp or Viber get the gcm notifications when phone is going to sleep?
Click to expand...
Click to collapse
This is true, when phone sleeps - there is no Wi-Fi data connection.
Rather than leaving Wi-Fi on however, some people might prefer the phone wakes up every 15 minutes / 30 minutes / 1 hour, and enables Wi-Fi for 1 minute - allowing any messages to arrive. Many apps can do this, one example is DS Battery Saver.
There is also an argument that if you use Wi-Fi a lot, it's better to leave Wi-Fi on during sleep, because excessively enabling and disabling it is costly in terms of battery-life.
I've been using stock Lollipop on XT1008(Moto G Forte, I read it was just a "commercial" variant of the XT1032).
As far as I can tell, my phone doesn't report high Wi-Fi usage, but I disabled an option that I think it´s more responsible than the one mentioned here, that's "Search Always Available", this one was turning on my wifi when I even shut it down, wasting more battery than keeping it on.
Currently, my phone has been on like 13 hours and has 13% left, with a WiFi usage around 85% of the time.
Thanks for making us aware of that option in Viber.
But even after disabling that option in Viber, in the battery graphic seems like wi-fi is always active. Is it because I will also need to set "Keep Wi-Fi on during sleep" to "never"? But if it's set to never, doesn't it mean that when phone screen is off, it automatically switches off wi-fi even if you kept it on from the toggle?
lollerblade said:
Thanks for making us aware of that option in Viber.
But even after disabling that option in Viber, in the battery graphic seems like wi-fi is always active. Is it because I will also need to set "Keep Wi-Fi on during sleep" to "never"? But if it's set to never, doesn't it mean that when phone screen is off, it automatically switches off wi-fi even if you kept it on from the toggle?
Click to expand...
Click to collapse
Yes, 'never' means Wi-Fi is off when phone is sleeping. There is also the advance Wi-Fi option 'Scanning always available - which' you might want to disable.
Double check you have changed the setting in Viber, and you may need to reboot phone. It's also possible another app is causing Wi-Fi to always be active, for some it's Whatsapp.
lost101 said:
Yes, 'never' means Wi-Fi is off when phone is sleeping. There is also the advance Wi-Fi option 'Scanning always available - which' you might want to disable.
Double check you have changed the setting in Viber, and you may need to reboot phone. It's also possible another app is causing Wi-Fi to always be active, for some it's Whatsapp.
Click to expand...
Click to collapse
Ok so that option works as I thought, so for correctly receiving notifications with screen off it should be set on "always". I double checked on Viber's option and it's set correctly, then rebooted, plus scanning always available is off, geolocation (which can keep wi-fi on) is off and apparently there are no things that can keep wi-fi on.
Whatsapp does not allow to set wi-fi behavior, and the strange thing is that I have the same apps I had on Kitkat, where I didn't have such problem of viewing in battery graphic.
I am having the doubt if this may be only a Lollipop graphic issue or if wi-fi actually stays on...
lollerblade said:
Whatsapp does not allow to set wi-fi behavior, and the strange thing is that I have the same apps I had on Kitkat, where I didn't have such problem of viewing in battery graphic.
Click to expand...
Click to collapse
That's why I mention the 'App Settings' module in OP. I believe Whatsapp can and does cause this issue - there is just no setting within the app itself. You can check what permissions apps have by using 'App Settings.'
lost101 said:
That's why I mention the 'App Settings' module in OP. I believe Whatsapp can and does cause this issue. You can check what permissions apps have by using 'App Settings.'
Click to expand...
Click to collapse
Mmm yes I saw that...but I'm guessing that without root there's nothing else to do, right?
lollerblade said:
Mmm yes I saw that...but I'm guessing that without root there's nothing else to do, right?
Click to expand...
Click to collapse
No. Root would be necessary for changing permissions. However this issue may have been resolved in Android 5.1 - removing the need for this fix.
Wifi should be lefy alone as default to "never sleep"
Wifi should never sleep, even if the phone's cpu sleeps. Wifi will receive messages from whatsapp or whatever and wake up the cpu.
But if you put wifi chip to sleep, the phone will connect using 2g or worse, 3g or HSPA, and drain even more battery.
Wifi comes by default to "never sleep" for this reason, it is more battery efficient than 2g/3g.
And if you dont have wifi at home, all you have to do is slide down the menu and turn of Wifi. No need to change internal configuration on behaviour who only make things worse.
On the other hand, Viber is known for years to be a battery abuser.
I have been using android for years, and wifi policy was always the same, and my phones have idle times of several days
i even published some screen shots of my moto defy and moto G with a full week Idle without charging.with whatsapp and Wifi polocy never sleep.. With viber i wouldnt even try to make it last 2 days.

Redmi pro problems and bugs

Hi guys, I've been using my Redmi Pro for around a week now, and it has a few issues which stops me from considering the phone to be an awesome one. They are:
- Whenever I let an app draw over other apps, it gets reset after a while. In practice this means that e.g. Facebook chat heads will work for some time but after a while chat heads is deactivated and needs to be deactivated again. This is an even bigger problem with Drupe, which becomes nearly useless without drawing over other apps.
- When an app needs me to allow various functions, e.g. letting an app use contacts, photos et.c., the "Allow" option doesn't work. I see "Deny" and "Allow" next to each other, but when I tap "Allow", nothing happens. Interestingly enough, "Deny" does work. I haven't found out why, but after trying a few times, it does work.
- The back button has temporarily stopped working 2-3 times. Again, it has started working again and I have no idea why.
Do you guys have the same problems? Any suggestion if there's anything I can do? THanks in advance! :fingers-crossed:
How's the battery backup?
I haven't had any of these problems. Which ROM are you using?
Might be a bit late, but I just got my phone and noticed Viber app being stopped all the time when i put my phone on table to sip some tea.
What happens is battery saver just turns off "unnecessary" services. In order to turn it off go to Security app on screen > battery > battery saver > Off.
Battery saver screen can also be reached by going to settings> battery > energy.

BT keeps turning off

For the past few days, my BT setting keeps turning itself off every few hours. Once it happens, it then continues to turn itself off immediately each time I re-enable it. After an hour or so, it recovers and lets me turn it back on (until the next time a few hours later).
The phone is completely stock (APK1), never rooted, no 3rd-party power-saving, task-managing, or security apps ever installed, no power-saving modes turned on. It does not help to clear the system cache or the Bluetooth Share cache. Closing all open apps does not help. Rebooting sometimes helps temporarily, sometimes not even temporarily. I haven't seen the problem when I reboot in Safe Mode, so either it's caused by an app (I have hundreds), or else I just didn't leave it in Safe Mode for long enough for the problem to reappear. I have not recently installed any apps or made any settings changes. I've searched online and come across many suggestions but none are applicable and successful here.
Is there a system log somewhere that would tell me what is turning off the BT setting?
Gary02468 said:
For the past few days, by BT setting keeps turning itself off every few hours. Once it happens, it then continues to turn itself off immediately each time I re-enable it. After an hour or so, it recovers and lets me turn it back on (until the next time a few hours later).
The phone is completely stock (APK1), never rooted, no 3rd-party power-saving, task-managing, or security apps ever installed, no power-saving modes turned on. It does not help to clear the system cache or the Bluetooth Share cache. Closing all open apps does not help. Rebooting sometimes helps temporarily, sometimes not even temporarily. I haven't seen the problem when I reboot in Safe Mode, so either it's caused by an app (I have hundreds), or else I just didn't leave it in Safe Mode for long enough for the problem to reappear. I have not recently installed any apps or made any settings changes. I've searched online and come across many suggestions but none are applicable and successful here.
Is there a system log somewhere that would tell me what is turning off the BT setting?
Click to expand...
Click to collapse
Try this my help.
Settings-> connections->more connection setting -> reset networks
Clicking from Edge of Galaxy.
norbarb said:
Try this my help.
Settings-> connections->more connection setting -> reset networks
Click to expand...
Click to collapse
Wouldn't that delete all my WiFi passwords? I find several online mentions of people who unsuccessfully tried Reset Networks to solve BT problems, and no mentions of it being successful.
Gary02468 said:
Wouldn't that delete all my WiFi passwords? I find several online mentions of people who unsuccessfully tried Reset Networks to solve BT problems, and no mentions of it being successful.
Click to expand...
Click to collapse
Yes, it will delete all your passwords. It help eith problem on my wife's s7 edge bluetooth.
Clicking from Edge of Galaxy.
norbarb said:
Yes, it will delete all your passwords. It help eith problem on my wife's s7 edge bluetooth.
Click to expand...
Click to collapse
Thanks, that's good to know. I'll consider it next.
UPDATE: Didn't help (but thanks for the suggestion).
Gary02468 said:
Thanks, that's good to know. I'll consider it next.
UPDATE: Didn't help (but thanks for the suggestion).
Click to expand...
Click to collapse
Try one more thing : Settings-> Applications-> in right top corner you have 3 dots, press and choose Show System Apps
scroll to Bluetooth share , click on it then click on Storage and Clear Data. go back and do same with Bluetooth Test.
Thanks, but that didn't help either. I found the culprit, though: the Walgreens app. When I force-stop it and then turn on BT, BT stays on. As soon as I start the app again, BT turns off. And I now see many other user reports of this problem, going back a couple of months.
It's annoying that without the user's knowledge or consent, Android gives an app unnecessary permission to turn BT off. What's worse is that there's no easy way to identify who turned it off.
Gary02468 said:
Thanks, but that didn't help either. I found the culprit, though: the Walgreens app. When I force-stop it and then turn on BT, BT stays on. As soon as I start the app again, BT turns off. And I now see many other user reports of this problem, going back a couple of months.
It's annoying that without the user's knowledge or consent, Android gives an app unnecessary permission to turn BT off. What's worse is that there's no easy way to identify who turned it off.
Click to expand...
Click to collapse
Very interesting info.
Gary02468 said:
Thanks, but that didn't help either. I found the culprit, though: the Walgreens app. When I force-stop it and then turn on BT, BT stays on. As soon as I start the app again, BT turns off. And I now see many other user reports of this problem, going back a couple of months.
It's annoying that without the user's knowledge or consent, Android gives an app unnecessary permission to turn BT off. What's worse is that there's no easy way to identify who turned it off.
Click to expand...
Click to collapse
There is an app in the store called App Brain Ad Detector.
After you install it you can scan all your installed apps and it will break down all permissions given to each app, show which ad network, etc. It is very useful!
Also after it is installed when you install a new app it will report if it does things not normal.. IE it would probably have caught that BT permission!

Pandora keeps closing since 9.0.5

After about 20 minutes, Pandora keeps closing. Battery management for the app is off. I've tried uninstalling, restarting the phone, but nothing has helped.
Is anyone else experiencing this?
Yep. Already tried turning off battery optimizing for pandora and giving it the proper permissions.... I suspect it is due to oos aggressive battery mgmt
This is a sign from the Universe to switch to Spotify. You have bright futures ahead.
Experiencing the same. Very annoying.
you guys figure this out?
I've had the same issue with Google Play Music. The only solution I have found so far is to lock the app in memory. After that, I've never had issues with it just closing randomly.
No issues at all with Pandora. I'm on 9.0.11. I have the app set to optimize, but I've got adaptive battery turned off because reasons.
I experience this all the time with the direct from Oneplus 6T. However, my wife's T-mobile 6T doesn't do this. What the heck?
I'm on 9.0.11, still does this with Pandora despite turning off battery optimisation and adaptive battery...has anyone else figured this out yet?
No issues here. May be Pandora's problem. Maybe they need to fix the app.
Pandora stops after 20 minutes ~
Was experiencing the same thing. I turned my background restriction off under battery usage, seems to be fixed on mine now. Nope shut down again
Apps stop working fix on armor phone. Mine is armor 6E
Press app main button near your home button. Then you can either swipe away running apps or press one of the two buttons which are clear all, or go into running apps settings (same screen, not main settings). This allows you to either have all apps stop after a certain time or individually have apps turn off automatically once screen times out after a certain amount of time. I hope this helps! Took me forever to find.
woflx said:
No issues here. May be Pandora's problem. Maybe they need to fix the app.
Click to expand...
Click to collapse
I agree with this post. I also noticed that when using pandora while using the waze navigation app that you can skip or pause but, are not able to replay a song. I have contacted both pandora and, waze about this issue and, they just blame each other. In the end no fix. I have pandora plus btw
I understand this may only help a few people, but what fixed it for me was going to settings > battery > adaptive battery > restricted apps... And then removing Pandora (from the list I forgot I added it to, upon the phone's prior suggestion)

Only able to download apps with battery saver enabled

Has anyone managed to permanently resolve this issue yet?
rickykemp said:
Has anyone managed to permanently resolve this issue yet?
Click to expand...
Click to collapse
Sadly, I have just encountered this same problem - had my Yoga Book for a couple of weeks only, ran through the Android (version) update(s) and chucked a load of my usual apps on......and then this issue manifested
Having read around, seems that the only/most reliable 'fix' is the Battery Saver toggle, which - frankly - is not good enough. Whatever gets 'suppressed' with this mode is the key - something is not playing nice, and it is restricted to no effect when Battery Saver is on.....but what??
kevpuk said:
Sadly, I have just encountered this same problem - had my Yoga Book for a couple of weeks only, ran through the Android (version) update(s) and chucked a load of my usual apps on......and then this issue manifested
Having read around, seems that the only/most reliable 'fix' is the Battery Saver toggle, which - frankly - is not good enough. Whatever gets 'suppressed' with this mode is the key - something is not playing nice, and it is restricted to no effect when Battery Saver is on.....but what??
Click to expand...
Click to collapse
To me the behaviour seems like the update apps function has been disabled with the wrong battery saver state
What exactly happens? I have not got this issue but have seen similar issues on other android devices. If the OS thinks there is an app drawing over the screen. The Install button will show but do nothing when you press it. This is normal behaviour and part of the security for Android. Otherwise an app could draw over the install button with something else to trick you into pressing Install. Battery save is probably a red herring. It just happens to be killing the app with draw over other apps permissions. Look what apps have that permission and then force close one by one till the install works again. That will tell you which it is.
Hope that makes sense.
What happens for me, and I have only had my YogaBook for a few weeks, is that any app you try to update/install from the Play Store just doesn't actually start downloading: You are able to click on the 'Update' or 'Install' button, but then all that happens is that the horizontal progress bar appears, states 'Downloading' but never actually starts/progresses - you can leave this screen in place for several minutes/until patience expires(!)
Only solution I have found is, as per others, to turn on Batter Saver in the settings menu, and the same install/update/download then more or less instantly commences to actually happen!
Very bizarre......some sort of power saving setting in relation to the 'Download Manager' service, I reckon.......but nothing empirical to back this up. However, without fail, toggling the Battery Saver option on instantly allows the download et al to happen.
kevpuk said:
Very bizarre......some sort of power saving setting in relation to the 'Download Manager' service, I reckon.......but nothing empirical to back this up. However, without fail, toggling the Battery Saver option on instantly allows the download et al to happen.
Click to expand...
Click to collapse
I noticed - I have not found a clear pattern - that sometimes, apps are installing or updating without the battery saver mode being on. Not always, and again, essentially always battery saver mode fixes this. It seems like they install on battery saver off more often when my VPN is active, but again, it isn't consistent.
Sent from my Lenovo YB1-X90F using Tapatalk
Well as i type its back to installing as normal and the only thing i can think of is that my device previously went to zero charge. There was a google apps update too so not sure if its to do with that either.
Broomfundel said:
What exactly happens? I have not got this issue but have seen similar issues on other android devices. If the OS thinks there is an app drawing over the screen. The Install button will show but do nothing when you press it. This is normal behaviour and part of the security for Android. Otherwise an app could draw over the install button with something else to trick you into pressing Install. Battery save is probably a red herring. It just happens to be killing the app with draw over other apps permissions. Look what apps have that permission and then force close one by one till the install works again. That will tell you which it is.
Hope that makes sense.
Click to expand...
Click to collapse
Its certainly a good hypothesis, however, if i turn battery saver off, i am instantly again not able to download from the play store.
Ok so gets more curios - i installed CCleaner and opening the app makes downloads resume.
Ok so i think i have solved it. In my case it was outlook - i uninstalled it and now can download apps fine
Ok so scratch that, back to usual behaviour. Thought it was touchpal keyboard but no
I've never been able to find a direct cause as to why this happens. I've tried everything, including a full stock flash of the firmware. Even full stock, it worked fine for a while, but the issue eventually resurfaced.
I believe the service that's affected is D2dTransportService - com.google.android.gms.backup.component.D2dTransportService within Google Play Services. For some reason, it becomes disabled, and even forcing it to be enabled through a services manager app doesn't keep it active. I had a lot more insight into this a while back, but have since stopped caring as nothing worked and Lenovo isn't going to fix anything at this point.
No idea what's going on, but as others have said, the battery saver toggle is the only surefire 'fix' at this point. Given everything else seems to be working as expected, I've let it go and just accepted this as the new norm, ha.
I had kinda given up too, as the battery saver toggle was a hassle but worked. The past few days, it hasn't been working however. I spent most of the morning disabling various apps and services just to get back to being able to use the battery saver workaround. I'm so annoyed with lenovo and won't suggest their stuff anymore.
Ok so it gets more curious - the downloading works as expected when running in safe mode. The only thing that I can see that isn't running in the processes monitor is under 'Google services'. I have managed to get the downloading working as normal with a combination of disabling various processes but I can't replicate the steps each time.
right so i've narrowed it down to swiftkey keyboard. removing swiftkey and clearing the data of the download manager has fixed my downloading issue. back to normal!
Hmmm, I haven't installed Swiftkey (or any other 3rd party keyboard) on my YogaBook, and have tried clearing Download manager data/cache previously, along with all the other Google Play related things (services etc.)......and no joy, still only manage to download/update from Playstore when the Battery Saver is enabled.
Interestingly, however, the tablet will always identify/notify of available updates.....this means that the connectivity in Playstore works partially at all times, it is just the actual download element it fails on!!!!!
kevpuk said:
Hmmm, I haven't installed Swiftkey (or any other 3rd party keyboard) on my YogaBook, and have tried clearing Download manager data/cache previously, along with all the other Google Play related things (services etc.)......and no joy, still only manage to download/update from Playstore when the Battery Saver is enabled.
Interestingly, however, the tablet will always identify/notify of available updates.....this means that the connectivity in Playstore works partially at all times, it is just the actual download element it fails on!!!!!
Click to expand...
Click to collapse
Do you have any third party input methods enabled?
rickykemp said:
Do you have any third party input methods enabled?
Click to expand...
Click to collapse
No, just whatever is 'stock' - think that is Gboard, Google Voice typing and TouchPal
rickykemp said:
Ok so it gets more curious - the downloading works as expected when running in safe mode. The only thing that I can see that isn't running in the processes monitor is under 'Google services'. I have managed to get the downloading working as normal with a combination of disabling various processes but I can't replicate the steps each time.
Click to expand...
Click to collapse
I'm bumping an old thread, but how do you get it in safe mode? I tried holding down the volume key on boot and it did not seem to work.
I thought at one point that, when I had SwiftKey installed, I started getting a lot more random reboots and also apps would not update even with battery saver. When I uninstalled it, apps started installing with battery saver again, but now I just re installed it, and they are still downloading with battery saver. So I still don't know, and now I'm not sure if it is causing the random reboots, either. Every once in a while I futz with it or else I just kind of let it be.
Sent from my Lenovo YB1-X90F using Tapatalk
Try a "force stop" of the "Android Accessibility Suite" then start "Play Store" and see if updating now works.

Categories

Resources