UPDATES:
4-19-2017
Delivered.
4-19-2017
Out for delivery.
4-13-2017
T-Mobile sends out tracking numbers.
4-11-2017
T-Mobile sends out packing order text messages.
3-30-2017
Pre-orders open online & through customer service.
If you are familiar with this thread:
Be prepared for a joy ride
Today is the day ladies & gents. This thread will be updated periodically.
Pre-orders start tonight (3-30-17) at Midnight
Will the S8-S8+ redeem the Galaxy Note 7?
Stay Tuned!!!!!!
*************************
Announcement-Specs:
https://www.t-mobile.com/offers/samsung-galaxy-s8-and-s8-plus
Pricing:
The Galaxy S8 will have a $30 down payment and cost $30/month for 24 months on the T-Mobile Equipment Installment Plan (FRP: $750). JUMP! On Demand customers can snag the device for $0 down and just $33/month.
The S8+ will be available for $130 down and $30/month for 24 months on EIP (FRP: $850), with the same down payment and monthly payment amount for JUMP! On Demand customers.
Pre-Order Gift:
Option A:
Option B:
****Tracking Hacks****: Track Your Package With No Tracking # (T-Mobile often does not update system but carriers have info on package)
Track By Reference (UPS):
https://www.ups.com/WebTracking/track?loc=en_us
-Shipping Reference=Phone # no dashes
-Leave Date Alone
-Shipper Account Blank
-Destination Country=USA
-ZIP=Your Zip Code
Track By Choice App (UPS)(Recommended):
-Download UPS Choice App
-Setup Account With First, Last Name (Nickname), Address
-Done
This will give you notifications when a label is made. Most cases seen this happen waaayyyy before T-Mobile let's you know it shipped.
Retail Packaging :
************
Order Date: 03/29/2017 at 10:59 PM
Pre-Ordered: S8+ Midnight Black
Order Status: Processing
Estimated Delivery Date: April 20th-April 21st
I live in San Francisco - will be at 9:01 PM wih S8 plus with Midnight Black .
- Will we get it sooner like S7 - S7 Edge last year with 1 week early deliveried ?? And I remember Note7 we got on release day , no one who pre-order N7 got early .
I want to preorder this.....but I may wait to see if the bootloader is unlocked or not first.
Hmm.. I wonder if I'd be able to add that $130 to my monthly installments under Jump On Demand like I did with my S7 Edge.
Kid84 said:
I live in San Francisco - will be at 9:01 PM wih S8 plus with Midnight Black .
- Will we get it sooner like S7 - S7 Edge last year with 1 week early deliveried ?? And I remember Note7 we got on release day , no one who pre-order N7 got early .
Click to expand...
Click to collapse
Don't know hopefully T-Mobile ships early like the G6. Had mine for a couple days now and release date is the 7th.
@charlieb620
Do you know if it will be at all possible to get the Plus $0 down with a slightly higher monthly payment?
LuigiBull23 said:
@charlieb620
Do you know if it will be at all possible to get the Plus $0 down with a slightly higher monthly payment?
Click to expand...
Click to collapse
Not sure at the moment. Most of the T-Mobile reps I'm talking to have no concrete info. Been in store and called.
charlieb620 said:
Not sure at the moment. Most of the T-Mobile reps I'm talking to have no concrete info. Been in store and called.
Click to expand...
Click to collapse
Please find out if you can. I won't be able to speak with them til tonight and I'm extremely anxious to know.
LuigiBull23 said:
Please find out if you can. I won't be able to speak with them til tonight and I'm extremely anxious to know.
Click to expand...
Click to collapse
Any new info I'll put it here. I'll quote you if I find out.
charlieb620 said:
Not sure at the moment. Most of the T-Mobile reps I'm talking to have no concrete info. Been in store and called.
Click to expand...
Click to collapse
T-mobile rep here (speaking unofficially). The s8 and s8+ both require a down payment. The 30 for the s8 and the 130 for the s8+ is required to ensure the monthly payments dont exceed 30 per mo. From what we have access to in tech there is not a way to waive the deposit needed unfortunately. I am fairly sure this applies with all departments as well.
If you want $0 down , try Costco .
Costco will take tax only on EIP T Mobile phone , doesnt matter required down base on device or credit type .
My credit just begining and not so good , T Mobile store required 50% on all device from iOS to Android . I went to Costco , all my 4 lines and 4 device on my account just paid tax only .
Charlie how are you lol let make it happen again
---------- Post added at 01:08 AM ---------- Previous post was at 01:04 AM ----------
Oh **** I didn't notice pre order start tonight!!! I wonder how TMobile will handle my JOD since I just Jumped to the G6!! They probably gonna give me hell since the G6 is not out yet and it has been more than 14days
Unlocked??
I called and asked to see what info I could get and was told that T-mobile will unlock the phone after it's paid in full and also must be on T-mobile service for 40 days.... Then I asked if it will be SIM or Bootloader unlocked ( I knew the Rep would be lost there and I was right) and got no real answer....
I wasn't expecting any miracles by asking a rep but wanted to give it a go anyway.... Hopefully people here can add more info as we go along...
Also thanks for starting this thread Charlie, I was here with ya when we were riding out the Note 7 last year...That was fun.... I expect these next few weeks to be more of the same...LOL!!!
HtcOnekid said:
Charlie how are you lol let make it happen again
---------- Post added at 01:08 AM ---------- Previous post was at 01:04 AM ----------
Oh **** I didn't notice pre order start tonight!!! I wonder how TMobile will handle my JOD since I just Jumped to the G6!! They probably gonna give me hell since the G6 is not out yet and it has been more than 14days
Click to expand...
Click to collapse
I'm feeling glorious man. Ready to make another epic thread lol
Yeah I'm on the phone with them now. I have the G6 but will pre order tonight. None of the reps seem to understand that I have the phone now.
Was just told I can jump to the S8 just have to trade my G6 in within 30 days.
Sent from my iPhone using Tapatalk Pro
SBERG117 said:
I called and asked to see what info I could get and was told that T-mobile will unlock the phone after it's paid in full and also must be on T-mobile service for 40 days.... Then I asked if it will be SIM or Bootloader unlocked ( I knew the Rep would be lost there and I was right) and got no real answer....
I wasn't expecting any miracles by asking a rep but wanted to give it a go anyway.... Hopefully people here can add more info as we go along...
Also thanks for starting this thread Charlie, I was here with ya when we were riding out the Note 7 last year...That was fun.... I expect these next few weeks to be more of the same...LOL!!!
Click to expand...
Click to collapse
Indeed it will lol
Sent from my iPhone using Tapatalk Pro
Hi fellas nice to see some familiar faces in here pre ordering mines tonight
I wish I could get Gear 360 for free with phone lol
mike28 said:
Hi fellas nice to see some familiar faces in here pre ordering mines tonight
Click to expand...
Click to collapse
Hello [emoji41]
Sent from my LG-H872 using Tapatalk
This $130 down is complete BS.
It totally destroys the idea of jumping from phone to phone.. who wants to pay $100+ each time they get a new phone + $30 a month.
Please call T-mobile and tell them you do not like this at all!!!
OR
Angry face / comment on this Facebook post
Me at midnight
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Related
I think that's specific enough - I'm kicking myself for this but I've got just as excited as everyone else about what is just another phone, techgasm indeed. However, now it's happened I'm going to embrace it.
Anyone heard anything from T-Mobile yet? I ordered mine on 22nd Feb, I've been receiving annoying weekly txts ever since telling me they haven't forgotten me, including one yesterday, I phoned 150 to ask when it was coming and they said shipping on the 16th. That strikes me as codswallop, no-one does anything on the weekend, and the phone call was so vague "Nothing on your record to say there are any delays" but no real info.
Anyone? Anything? Entitlement much?
And I'm even talking to myself - So the T-Mobile site has gone down, and there is no facility to have an online chat with someone (phone chat is utterly pointless). T-Mobile are WORSE THAN HITLER (unless it arrives today)
I think guys tmobile won't be delivering anything until 29th as no news of stock news available.
P4U do have upgrade stock ready for dispatch today.
flathunt said:
I think that's specific enough - I'm kicking myself for this but I've got just as excited as everyone else about what is just another phone, techgasm indeed. However, now it's happened I'm going to embrace it.
Anyone heard anything from T-Mobile yet? I ordered mine on 22nd Feb, I've been receiving annoying weekly txts ever since telling me they haven't forgotten me, including one yesterday, I phoned 150 to ask when it was coming and they said shipping on the 16th. That strikes me as codswallop, no-one does anything on the weekend, and the phone call was so vague "Nothing on your record to say there are any delays" but no real info.
Anyone? Anything? Entitlement much?
Click to expand...
Click to collapse
Welcome to my world.
There is only one reason & one reason alone that I am with T-Mobile & that is my fnf discount. If it was not for that I would have left them years ago.
When the phone went live on there website I called them to order the phone. After going through the plans I was told I could not order the phone !! Eventually I was allowed to order the phone on 1st March but only after being told I had to switch to ee to keep my discount ( nice try ).
So I have been trawlling T Mobile's social meadia & they are so full of it.
Anyway I got a message yesterday via the HTC facebook page that they were shipping phones to T-Mobile today. So I guess once they have put there logo & crappy software on the phone then you will get it.
Right, well I just got off the phone again because my last conversation wasn't in the least bit convincing but this time at least the chap was certain, T-Mobile don't have any in stock and won't have until the end of the month (it'll "definitely" be in my hand by the 1st April but that date is highly auspicious considering events thus far).
On the plus side he did credit my account with a £20 "good will" credit as I've been waiting so long. You might as well get onto them, see how many different answers we get and who gets the best goodwill handout.
flathunt said:
Right, well I just got off the phone again because my last conversation wasn't in the least bit convincing but this time at least the chap was certain, T-Mobile don't have any in stock and won't have until the end of the month (it'll "definitely" be in my hand by the 1st April but that date is highly auspicious considering events thus far).
On the plus side he did credit my account with a £20 "good will" credit as I've been waiting so long. You might as well get onto them, see how many different answers we get and who gets the best goodwill handout.
Click to expand...
Click to collapse
They have been rubbish!
I've been told twice on the phone i'll get mine next week - this morning they said monday - but seemed vague.....if I don't get it monday I will probably leave t-mobile...
I aso wonder what EE are doing to our phones that means w get them later than everyone else....
Anyone on T-Mobile had any news?
johnbrighton said:
Anyone on T-Mobile had any news?
Click to expand...
Click to collapse
I've literally just got off the phone to t-mobile and I've been told that they are out of stock of the HTC One.
I was also told that my HTC One was sold to me on Saturday when they did have stock and delivery is confirmed for the 19th, which is tomorrow.
Ass, elbow moment.
Sent from my HTC One X using Tapatalk 2
compact_bijou said:
I've literally just got off the phone to t-mobile and I've been told that they are out of stock of the HTC One.
I was also told that my HTC One was sold to me on Saturday when they did have stock and delivery is confirmed for the 19th, which is tomorrow.
Click to expand...
Click to collapse
I just called them.....got completely different story to you....
I've now been told they are expecting the stock NEXT week! After telling me several times that I would be getting my phone this week......and they took the money 2 weeks ago when I ordered......
I was offered no cash incentive for the delay or offer to refund the cost of the handset like others have had......i'm looking for a deal elsewhere me thinks!
johnbrighton said:
I just called them.....got completely different story to you....
I've now been told they are expecting the stock NEXT week! After telling me several times that I would be getting my phone this week......and they took the money 2 weeks ago when I ordered......
I was offered no cash incentive for the delay or offer to refund the cost of the handset like others have had......i'm looking for a deal elsewhere me thinks!
Click to expand...
Click to collapse
I was just told no idea! If it wasn't for my discount I would be dealing with p4u right now due to there shipping connections I think they are the safest bet!
Sent from my HTC One X using Tapatalk 2
Bebida said:
Ass, elbow moment
Click to expand...
Click to collapse
Ya think? I'm suspicious, too. Ring up, order it, no bother, turns up when it's supposed to?
Naaah.
I called back, asked for a tracking number, the Philippine? call handler hung up.
I called back, got through to a Scottish call handler who put me through to Customer Connect for a tracking number.
No tracking number because no stock in the warehouse.
An entry onto the computer system's Inappropriate Call Log has been made about the fact that I was lied to.
I'm escalating the matter for a discount/compo.
Bebida said:
I was just told no idea! If it wasn't for my discount I would be dealing with p4u right now due to there shipping connections I think they are the safest bet!
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
Same - I am getting a good deal......but think it might be worth trying elsewhere....problem is I won't get such a good 18 month deal - really don't want 2 year contract.
I just wish they would be straight with us and tell us whats going on - you can tell when you call that they are fed up with us calling - i spoke to an Australian guy that I spoke to 2 weeks ago - he just keep saying things like we should be getting it next week or whatever - the really should know!
Should do a sweepstake on the stock update text I reckon 12.58 today!
Sent from my HTC One X using Tapatalk 2
Bebida said:
Should do a sweepstake on the stock update text I reckon 12.58 today!
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I will go for 12.15 pm
Saying that I did send an email to the "T-Mobile" hierarchy on Saturday detailing all the issues I have been getting in relation to this upgrade and I actually got a response yesterday say that they are looking into this.
So who knows
FUNKIT247 said:
So who knows
Click to expand...
Click to collapse
No stock as delivery to t-mobile has been pushed back to the 30th of March 'at least'
Customers "will not get their phones until April"
Bebida said:
Should do a sweepstake on the stock update text I reckon 12.58 today!
Sent from my HTC One X using Tapatalk 2
Click to expand...
Click to collapse
I reckon 12:37
johnbrighton said:
I reckon 12:37
Click to expand...
Click to collapse
Ohh well I guess I was wrong 12.15 & no text
13:44, weighed in.
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johnbrighton said:
I reckon 12:37
Click to expand...
Click to collapse
I finally got mine at 3.40pm !!!
I've tried so many times but have been rejected every time. Anyone been able to successfully get an early upgrade?
Capt said:
I've tried so many times but have been rejected every time. Anyone been able to successfully get an early upgrade?
Click to expand...
Click to collapse
I did.. was eligible for full next april (2014), got the early upgrade $199.99 for phone plus $250.. they threw in a Beats PIll and phone case too. Im grandfathered into unlimited so i didnt care that i had to extend an extra year
i last early upgraded to iphone 5 in november and i was eligible for a full upgrade yesterday over the phone after a few threats of going to tmobile. maybe its because i have a premier acct? idk but it works every time a new phone i want comes out
its_dale said:
I did.. was eligible for full next april (2014), got the early upgrade $199.99 for phone plus $250.. they threw in a Beats PIll and phone case too. Im grandfathered into unlimited so i didnt care that i had to extend an extra year
Click to expand...
Click to collapse
It would have been nice if they had given it to you for just $200 and not another $250 on top.
I got an early upgrade was because my last phone lag and out of date software it was Samsung Galaxy Note 1 I upgraded to Galaxy S4....
I upgraded in December 14th, And Upgraded again Yesterday Took about 6 or 7 phone calls and them sending a few Note 2 replacements haha. But got it for $213 after TAx
hyelton said:
I upgraded in December 14th, And Upgraded again Yesterday Took about 6 or 7 phone calls and them sending a few Note 2 replacements haha. But got it for $213 after TAx
Click to expand...
Click to collapse
Wow, that's not even close to a year of usage and you got an early upgrade. What did you tell them? Nice.
Capt said:
Wow, that's not even close to a year of usage and you got an early upgrade. What did you tell them? Nice.
Click to expand...
Click to collapse
no Service issues. Which was mostly true though. Several Note 2 replacements and SAME issue kept happening Was not a network issue as did not happen on any other device I stuck my sim in. I think it had to do with the area and the phone not liking how it kept wanting to connect to LTE
I tried a few days ago by calling in but they wouldn't budge for me, my contract ends in Jun 2013. I just did a test call to my nearest ATT Company store & mentioned that I'm thinking of leaving to TMO if I wasn't able to get an early upgrade for $199. They basic said ok cya in not so many words but would be willing to do an early upgrade for $499. Very disappointed with this but their lost. I;ll try calling AT&T in a few days when I make up my mind in staying if I plan to stay with AT&T to see if I can get an early upgrade. I'll give it a few tries before giving up if they turn me down.
RMXO said:
I tried a few days ago by calling in but they wouldn't budge for me, my contract ends in Jun 2013. I just did a test call to my nearest ATT Company store & mentioned that I'm thinking of leaving to TMO if I wasn't able to get an early upgrade for $199. They basic said ok cya in not so many words but would be willing to do an early upgrade for $499. Very disappointed with this but their lost. I;ll try calling AT&T in a few days when I make up my mind in staying if I plan to stay with AT&T to see if I can get an early upgrade. I'll give it a few tries before giving up if they turn me down.
Click to expand...
Click to collapse
I think it depends on who speak with. There are some nice people who have no issues with giving early upgrades and then there are those who just don't care. Keep trying! It's been a year since I got my s3 and I want to get the s4 and I hope they give it to me.
Capt said:
I think it depends on who speak with. There are some nice people who have no issues with giving early upgrades and then there are those who just don't care. Keep trying! It's been a year since I got my s3 and I want to get the s4 and I hope they give it to me.
Click to expand...
Click to collapse
So true on who it depends you talk to & hope you get your upgrade.
RMXO said:
I tried a few days ago by calling in but they wouldn't budge for me, my contract ends in Jun 2013. I just did a test call to my nearest ATT Company store & mentioned that I'm thinking of leaving to TMO if I wasn't able to get an early upgrade for $199. They basic said ok cya in not so many words but would be willing to do an early upgrade for $499. Very disappointed with this but their lost. I;ll try calling AT&T in a few days when I make up my mind in staying if I plan to stay with AT&T to see if I can get an early upgrade. I'll give it a few tries before giving up if they turn me down.
Click to expand...
Click to collapse
Hey be patient. You cant always get your way. They gave you a date which is one month away. Are you going to leave every carrier that doesnt give you your way? Geez. Good luck in life with that kind of mindset.
My upgrade was supposed to be this September. But I got it for $199 at the store on launch.
I did. I've been eligible since January. Opened contract march of 2012. But after some bad customer service I'm getting my s4 delivered tomorrow free of charge.
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j510 said:
Hey be patient. You cant always get your way. They gave you a date which is one month away. Are you going to leave every carrier that doesnt give you your way? Geez. Good luck in life with that kind of mindset.
Click to expand...
Click to collapse
Seriously, what does life have to do with this?
anyways, If they don't want to give in to a loyal long term customer in good standing then so be it. I will leave any carrier if I find one that is cheaper for me & family & has better things to offer.
RMXO said:
Seriously, what does life have to do with this?
anyways, If they don't want to give in to a loyal long term customer in good standing then so be it. I will leave any carrier if I find one that is cheaper for me & family & has better things to offer.
Click to expand...
Click to collapse
Jeez u want to leave att because they won't give u an early upgrade? Lmao
Sent from my SAMSUNG-SGH-I337 using xda premium
cdromo90 said:
I did. I've been eligible since January. Opened contract march of 2012. But after some bad customer service I'm getting my s4 delivered tomorrow free of charge.
View attachment 1929113
Sent from my Nexus 4 using xda premium
Click to expand...
Click to collapse
I'm jealous. Enjoy your new phone!
Walmart ATT mobility center moved my upgrade date from May 4th, to May 1st (today) and I got mine. Loving it so far. Can't complain about $168 at wally world!
I switched to AT&T from Sprint back on December 31, 2012. I got the Galaxy S III and last month I was having issues with making calls and getting GPS signal. After the troubleshooting failed, they went ahead and did a warranty replacement. When I got the refurbished phone, I told them that I wasn't going to accept it because someone returned the phone for a reason (and not to mention I hate the idea of refurbished phones as a consumer). After being transferred to several agents, one guy said he would send me a brand new Galaxy S III (unopened). In addition, he let me get an early upgrade to the S4. I will be selling me unopened Galaxy S III on Craigslist to make up the money that I spent on the S4 (not to mention a little profit).
Personally ill buy refurb over anything in most cases. Reason being most consumer electronics companies hand inspect/ fix returned devices broken or not! Meaning better quality control vs buying your new s4 of the assembly line which may or may have not been checked by a real human.. Think about it. Even though usually buying refurb results in worse warranty though..
Anybody know how to claim the offer from 3 when you have bought the G3? I didn't get any info when my phone was delivered today.
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Yay finally this info is public, I was told about it about a month ago from a certain Three employee that may or may not be featured in the tweet above
Thanks for the info is the watch not out till the 8th then?
ant78 said:
Thanks for the info is the watch not out till the 8th then?
Click to expand...
Click to collapse
I believe the 8th is when the global services for the watch are opened so owning one before then won't get you very far anyway.
Lennyuk said:
I believe the 8th is when the global services for the watch are opened so owning one before then won't get you very far anyway.
Click to expand...
Click to collapse
I bought my G3 from three last week and had no idea about this offer??
quasar99 said:
I bought my G3 from three last week and had no idea about this offer??
Click to expand...
Click to collapse
I may be wrong, but I believe the offer was only open to anyone who pre-ordered the g3.
Lennyuk said:
I may be wrong, but I believe the offer was only open to anyone who pre-ordered the g3.
Click to expand...
Click to collapse
I DID pre-order
quasar99 said:
I DID pre-order
Click to expand...
Click to collapse
in which case show your receipt to a store from the 8th and they will honour the offer
I also did a preorder here on Vodafone spain d855 gold one with lg smartwatch and the lg g3 case for free only 300 units
Hope that i will be lucky . on 9/7i will have it and i will post some pictures here
Sent from my LG-F240K using Tapatalk
i went into three this morning and the guy there was adamant that I had to have pre ordered the watch at the same time I pre ordered the G3...
He wasn't going to budge, so i walked.
quasar99 said:
i went into three this morning and the guy there was adamant that I had to have pre ordered the watch at the same time I pre ordered the G3...
He wasn't going to budge, so i walked.
Click to expand...
Click to collapse
should have got him to telephone HQ he would have been put right.
Lennyuk said:
should have got him to telephone HQ he would have been put right.
Click to expand...
Click to collapse
he assures me he has....don't believe him though.
This was the Cannon Street store, and I have also had the same reply from the Holborn store. Canterbury say they will do it, but I can't get there for another week or so.
I phoned 3 myself and they were useless, because I upgraded in store, they tell me they are unable to provide any clarification.
quasar99 said:
i went into three this morning and the guy there was adamant that I had to have pre ordered the watch at the same time I pre ordered the G3...
He wasn't going to budge, so i walked.
Click to expand...
Click to collapse
I had exactly the same. So I cancelled my contract with them
ant78 said:
I had exactly the same. So I cancelled my contract with them
Click to expand...
Click to collapse
This "promotion" is a joke. I mean, at NO point when i was upgrading did they say that I had to pre-order both at the same time.
Did you have to pay any fee for the remainder of your contract?
This is from the Three website:
"Only £99 When Bought with LG G3*
*Once you’ve purchased the LG G3, visit one of our stores within 21 days to get the LG G Watch for only £99, which is usually £169 when purchased on its own. You must provide proof of purchase via your dispatch note/receipt with mobile number and ID.
The LG G Watch is available in store from the 8th July, but you can secure yours on pre order from 26th June in store."
It seems pretty clear to me, but apparently I am reading this wrong.
quasar99 said:
This "promotion" is a joke. I mean, at NO point when i was upgrading did they say that I had to pre-order both at the same time.
Did you have to pay any fee for the remainder of your contract?
This is from the Three website:
"Only £99 When Bought with LG G3*
*Once you’ve purchased the LG G3, visit one of our stores within 21 days to get the LG G Watch for only £99, which is usually £169 when purchased on its own. You must provide proof of purchase via your dispatch note/receipt with mobile number and ID.
The LG G Watch is available in store from the 8th July, but you can secure yours on pre order from 26th June in store."
It seems pretty clear to me, but apparently I am reading this wrong.
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My contract is only 7 days old! They just said return the phone then.
So I then rang again to the online team and they confirmed and apologized that the other staff haven't got a clue what they are talking about. She told me to go in-store from the with with my receipt to claim my watch
ant78 said:
My contract is only 7 days old! They just said return the phone then.
So I then rang again to the online team and they confirmed and apologized that the other staff haven't got a clue what they are talking about. She told me to go in-store from the with with my receipt to claim my watch
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well good luck with that. I tried this also, but he was adamant, even with a receipt and proof of what their website he wasnt doing it.
Ive had this problem went in this morning and refused to accept that this offer exists at all which was rather annoying tbh so i told them to ram it ill buy one online.
They also said that this offer was onky for pre orders and that everyone should of known about it at no point has 3 in my town ever advertised this offer or mentioned it when i got my phone ended up having a huge argument with the store manager telling him is useless and a joke then i showed him my tweets from here that i posted between my self and Brendan and he still refused to acknowledge the offer so i gave up.
E_Goldstein said:
Ive had this problem went in this morning and refused to accept that this offer exists at all which was rather annoying tbh so i told them to ram it ill buy one online.
They also said that this offer was onky for pre orders and that everyone should of known about it at no point has 3 in my town ever advertised this offer or mentioned it when i got my phone ended up having a huge argument with the store manager telling him is useless and a joke then i showed him my tweets from here that i posted between my self and Brendan and he still refused to acknowledge the offer so i gave up.
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I just spoke with "Sharon" at three on the phone. She confirmed that the watch should have been pre-ordered at the time i got the phone.
But, she has applied the £70 difference to my account so i can buy the phone at the full price and be no worse off.
My advice, speak with three, tell them whats happened and they should sort it out.
Good luck, took me a 30 minute phone call to get the resolution i deserved!
quasar99 said:
I just spoke with "Sharon" at three on the phone. She confirmed that the watch should have been pre-ordered at the time i got the phone.
But, she has applied the £70 difference to my account so i can buy the phone at the full price and be no worse off.
My advice, speak with three, tell them whats happened and they should sort it out.
Good luck, took me a 30 minute phone call to get the resolution i deserved!
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Click to collapse
This is pretty stupid seen as they were not even offering the watch at the time most people pre-ordered!
So last night I ordered my Samsung Galaxy S7 Edge directly from the Samsung UK website and nowhere did I see it mention the free VR that everyone else is getting.
I placed my order anyway and decided to give Samsung UK a call to find out why. It turns out that only carriers are offering the VR on contracts and not on SIM Free purchases direct from Samsung, despite what was said in the keynote. The support staff told me that they had lots of people calling to complain about this and have started an internal petition on behalf of their users, the more people that call the bigger the list.
If you want any chance of getting a VR like everyone else I would give them a call and complain. It's worth a shot.
The number for support is: 0330 726 7467
The Galaxy S7 Edge is actually even more expensive in the U.K. than the rest of the E.U. (thanks to some shady Euro > Pound conversion). 639.00 GBP = 818.902 EUR vs €799 in continental europe.
There is no white version in the UK for some reason either, as opposed to countries within the Eurozone.
I have just ordered two S7 Edges on Vodafone and ensured I got a headset with each phone. I'll sell one of them to make £50 back as the other phone is for the wife.
Pretty crappy of Samsung not to provide the headset when you buy direct. I wouldn't be at all happy about that.
Thanks very much for posting this. Just called them and added my name to their "internal poll".
As you said, the more that call, the more chance this will happen.
Other details I got from them were:
- The UK region is only scheduled to get Gold or Black for now
- The UK region is only scheduled to get a 32GB model
No polls for either of those, seems like quite a "set" thing.
EE still have nothing about the gear vr on their website? i
I ordered through chitter chatter and they are giving a 64 gb micro sd card instead.
Ill give that samsung number a ring and see . THanks
A Samsung employee posted on another thread that when pre ordering, sim free phones aren't eligible, only those on contracts.
See that really wouldn't bother me if they said that at the keynote. What they did say was "preorders in the US & special countries" then later stating Europe. As the UK is in Europe and I preordered at the right time I assumed I ticked all the boxes. Instead all we get is a lousy rugby pen.....I hate rugby haha so that's just salt in the wound.
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I've noticed the Samsung website now says free VR for all pre-orders before March 10th. It didn't say this yesterday, so they must have updated it
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This is great news now does anyone know if it should be on your order if your getting a free VR I ordered yesterday and my order just states free rugby pen will I still get a VR or do I need to call them and anend my order . Anyone know pls ?
It's showing free vr on all pre order before 10th March. I just joined the upgrade programme waiting for the decision now, hope it gets accepted
big_b0sss said:
It's showing free vr on all pre order before 10th March. I just joined the upgrade programme waiting for the decision now, hope it gets accepted
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good luck let me know if it says your vr on the reciept as mine was ordered before the offer changed and want to know how they plan to send them out thanks
Strangeland16 said:
good luck let me know if it says your vr on the reciept as mine was ordered before the offer changed and want to know how they plan to send them out thanks
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Its not on the email I got back confirming my pre-order. Sure we'll all get one as the website states it. They cant false advertise.
recklesslife85 said:
Its not on the email I got back confirming my pre-order. Sure we'll all get one as the website states it. They cant false advertise.
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thanks for replying i emailed samsung and have a email saying we will get a vr so i have evidence now if it doesnt go to plan im sure it will though
Just a follow up, I called support asking whether the VR would show on the order and was told "we're not sure whether we're adding the VR as a separate order or onto existing ones" this explains why they're not showing on preorders.
Sent from my Galaxy S6 Edge using Tapatalk
mathieulh said:
The Galaxy S7 Edge is actually even more expensive in the U.K. than the rest of the E.U. (thanks to some shady Euro > Pound conversion). 639.00 GBP = 818.902 EUR vs €799 in continental europe.
There is no white version in the UK for some reason either, as opposed to countries within the Eurozone.
Click to expand...
Click to collapse
Samsung UK is selling the S7 for 569 GBP, though which is exactly the same as 699 EUR.
On the other hand, we don't have a white option for the regular S7 here in Bulgaria and I think none of the markets have it in white, actually.
The S7 Edge, however, should come in white as well.
only voda and car phone warehhouse are giving the gear vr free so the whole free on all pre orders was just a lame marketing ploy to boost initial sales. As to the g5 I have a g4 at the minute and only the 815 international version has an unlockable bootloader unlock via lg only and bye bye warranty since the g4 has a hardware bug that is causing bootloop in the first batch devices I don't put much faith in lg for a substitute.G4 had bad overheating and touch screen issues for about 5 months till lg patched it out.
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---------- Post added at 03:27 PM ---------- Previous post was at 03:26 PM ----------
recklesslife85 said:
Its not on the email I got back confirming my pre-order. Sure we'll all get one as the website states it. They cant false advertise.
Click to expand...
Click to collapse
they changed the UK website a few days back stating its only voda and car phone warehouse check it now
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Samsung have updated their site advising the VR is included in all orders on their website directly. Support have also confirmed this on twitter and email for me.
Sent from my Galaxy S6 Edge using Tapatalk
Yes I've just had an email from Samsung UK stating that all preorders from them automatically get the VR headset "while stock lasts"
Was a bit disappointed as I thought it was a shipping email ?
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I got my S7 Edge (SIM free) and my Gear VR in two separate order numbers/delivery emails from CPW.
Any decent pre order deals in the UK?
We ordered ours 2/24 around noon. I see all these lucky T-mobile guys getting their a week early... I guess Tmo is known to do that. Any luck AT&T does such things?
Would love to get mine early.
Also, does anyone know if they ship regular, or overnight it? I sure hope it's shipped 3/7 and not later! I'm anxious!!
No movement on mine. I got the T-mobile S6 last year and got it early. Att won't ship it early. In my experience they ship overnight but others have reported 2 day.
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Urgh I knew I should have moved to the uncarrier next 10 days is going to feel very long!!!!
alexkaye said:
Urgh I knew I should have moved to the uncarrier next 10 days is going to feel very long!!!!
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I always consider moving to them, but AT&T has had great call quality and signal here. Would have to jump ship and realize t-mobile sucks around here.
Ordered mine at 6AM ET on 2/23 and it still says shipping on March 7th.
razorseal said:
I always consider moving to them, but AT&T has had great call quality and signal here. Would have to jump ship and realize t-mobile sucks around here.
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Yup, me too actually. Although I could do with their free international data roaming, and overall lower costs! But AT&T mostly has reception when friends with T-mobile got nothing
Ordered on the first morning both S7 and Edge, no movement.
Well, I'm on AT&T but I ordered from Best Buy, so my shipping will be different—but from what I've gathered, T-Mobile is really the only carrier who ships early...at least ridiculously early. I think they pretty much stick to their guns and deliver it by release day, maybe a day or two early if you're lucky. I'm curious as to how Best Buy works in these situations, and if the carrier you chose has any effect on shipping dates. Anyone know?
Mine still says March 7th. But the Gear S2 (free with S7) which was supposed to ship by March 2nd thru 4th, just shipped via Fedex overnight!
Guess this means the pre-orders for the S7 could ship earlier than the 7th and should also ship overnight via Fedex.
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I am curious, who does ATT use to ship their phones? Fedex or UPS? So I will know which site to be on the lookout for.... It seems T-Mobile uses UPS....
Free gear s2 on at&t?
---------- Post added at 07:27 PM ---------- Previous post was at 07:25 PM ----------
Also I pre ordered on the 26 and it says March 7 to 11 it's gonna be fun to wait while I see all this tmo users getting it early
racerxe24 said:
I am curious, who does ATT use to ship their phones? Fedex or UPS? So I will know which site to be on the lookout for.... It seems T-Mobile uses UPS....
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I think the last times I have ordered a phone from AT&T it came via Fedex. Most things I get shipped come via UPS, so Fedex usually sticks out.
Yes, the next 10 days are going to go soooooooooooo slowly, I already have a buyer for my Note 3 (sold way faster than expected) so want the new phone to get here asap.
I got a free S2 when I went in and pre-ordered my S7 Edge. Sweet deal
I already sold my S6 so I am back using my Nexus 5. To say I want this phone now is an understatement...lol
Was the deal on at&t? They had a deal on my local at&t for a gear s2 free with the purchase of a galaxy phone with the exception of the s7 and s7e
vontokkerths said:
Was the deal on at&t? They had a deal on my local at&t for a gear s2 free with the purchase of a galaxy phone with the exception of the s7 and s7e
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Says on the website "Buy a new Samsung Galaxy smartphone on AT&T Next℠ and get a Samsung Gear S2 for FREE on a 2-year agreement. See offer details."
After I placed my order for the S7 Edge I called ATT and had the Gear S2 added. Just got delivered too.
Bjray said:
Says on the website "Buy a new Samsung Galaxy smartphone on AT&T Next℠ and get a Samsung Gear S2 for FREE on a 2-year agreement. See offer details."
After I placed my order for the S7 Edge I called ATT and had the Gear S2 added. Just got delivered too.
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You must have gotten lucky.
Must buy an eligible Samsung Galaxy smartphone on AT&T Next℠ agmt w/ qual. monthly wireless svc plan (voice & data). Excludes Samsung Galaxy S7 and S7 Edge.
The phone rep pointed that out to me, so i cancelled my order, and said i was considering switching to T-Mobile. Appearently the rep i talked to didnt want to deal with **** and replied "I hope you have a great day and an easy time with the switch." and hung up.
So, i think tomorrow im gonna go talk to the uncarrier.
FYI, I did some research and found that ATT shipped the S6 early last year! They shipped on 4/4. I and many other on here got theirs on 4/6. The official S6 launch was 4/10/15.
So there is hope.
Grimcreaper said:
You must have gotten lucky.
Must buy an eligible Samsung Galaxy smartphone on AT&T Next℠ agmt w/ qual. monthly wireless svc plan (voice & data). Excludes Samsung Galaxy S7 and S7 Edge.
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Click to collapse
Really? Wow had no idea...
And now that I think about it, the rep I talked to did sound new on the job... Well I'm really thankful now!
EDIT: Actually, I'm sure ATT changed the terms without notice. Maybe had set # of stock for the S7/Edge.
Ordered early the day it was available for pre-order. No updates made since that day and I'm not expecting it to unfortunately
Just tried to reps with att and got denied on the watch as it's not eligible with the s7 or edge. Ugh
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