Background Noise in Voice calls and Video Recording - Moto G5 Plus Questions & Answers

Hi Guys,
Just wanted to check if other users have noticed background noise when in Voice calls? The noise is heard by the caller and not the G5 Plus User.
Can someone confirm and any probable fix for it?

matrixzone said:
Hi Guys,
Just wanted to check if other users have noticed background noise when in Voice calls? The noise is heard by the caller and not the G5 Plus User.
Can someone confirm and any probable fix for it?
Click to expand...
Click to collapse
It's fixed I guess for Brazil users. Wait for ota if you haven't received yet. The phone is still getting launched in many other countries. Looks like they'll rollout for all users unanimously.

rayzen6 said:
It's fixed I guess for Brazil users. Wait for ota if you haven't received yet. The phone is still getting launched in many other countries. Looks like they'll rollout for all users unanimously.
Click to expand...
Click to collapse
I was searching for this issue on Internet and found how unprofessional Lenovo support can be. Just go through the official Lenovo Moto G5 Plus forum. They are not even aware of the issue in India where this has been releases sometime back. I think the Lenovo support for different countries are different and work in Isolation.

matrixzone said:
I was searching for this issue on Internet and found how unprofessional Lenovo support can be. Just go through the official Lenovo Moto G5 Plus forum. They are not even aware of the issue in India where this has been releases sometime back. I think the Lenovo support for different countries are different and work in Isolation.
Click to expand...
Click to collapse
Exactly.

Related

Moto Maxx in Soak Test in Brazil

So i just asked motorola support this morning about Moto Maxx and they told me that a very limited number of people already received Lollipop. It's coming :victory:
I wouldn't get too excited about it. To me, it seems like a pretty standard answer that they would give about any model from the Moto line.
But, yeah, let's hope the update reaches us before the end of the year!
videtonator said:
I wouldn't get too excited about it. To me, it seems like a pretty standard answer that they would give about any model from the Moto line.
But, yeah, let's hope the update reaches us before the end of the year!
Click to expand...
Click to collapse
I know but i asked specifically for Moto Maxx .
Threw that into translate for those of us who don't speak Portuguese:
In the first phase of the testing process, Motorola began updating the new Android (Lollipop 5.0) for a very limited number of customers.
Motorola recommends that users stay tuned entire information disclosed on his blog and official profiles on social networks to monitor the availability of updating the products in Brazil.
In addition, the information may also be viewed through the link:
Click to expand...
Click to collapse

android nougat is out for sprint lg g5

today there are reports that the android nougat update for the sprint variant of the g5 is out.
https://plus.google.com/communities/109302847348648973506
just look in the community and you will see...
does anybody know anything about the EU update?
I can't believe a US carrier branded variant gets Nougat before the international unlocked H850. What happened to this world...
Me to. But so is... Sprint first with nougat... Incredible... Is confirmed.
Enviado desde mi LG-H850 mediante Tapatalk
According of the news on Internet, yes it confirmed. Looks like spring is imba
LG gives a fu*k about int versions of their phones from LG G4. They'll get it about half of year after sprint version.
Never will buy a LG phone again, I read an article somewhere before that maybe int G5 nougat just coming in February 2017.
Yep, just got Nougat on my Sprint G5 this morning!
t.kijas said:
LG gives a fu*k about int versions of their phones from LG G4. They'll get it about half of year after sprint version.
Click to expand...
Click to collapse
Totally that's why LG is mostly the one with the quickest updates for their flagships at least. And I'm pretty sure it will be at latest in December but head on of you are so pissed
mkdr said:
Never will buy a LG phone again, I read an article somewhere before that maybe int G5 nougat just coming in February 2017.
Click to expand...
Click to collapse
Wonder where you got your news from.
lolmensch said:
Totally that's why LG is mostly the one with the quickest updates for their flagships at least. And I'm pretty sure it will be at latest in December but head on of you are so pissed
Wonder where you got your news from.
Click to expand...
Click to collapse
Im pretty sure that i have seen exactly where he got that info from, and the site is far from trust worthy it will be out before the end of the year.
mkdr said:
Never will buy a LG phone again, I read an article somewhere before that maybe int G5 nougat just coming in February 2017.
Click to expand...
Click to collapse
Then don't. No one forces you to buy LG phones. You are surely easy to be deceived by some man made no proof not official article from a common website.
I used to have worse experience with Motorola when it came to firmware updates
Honestly wasn't even receiving bug fix updates, at least in LG i do.
Nugget already was released in asia and now it's rolling to the sprint devices, I don't understand why everybody dont pay attention to the comments that were made by the people who actually recieved it..
I recieved the update as well
menace211 said:
I recieved the update as well
Click to expand...
Click to collapse
Is it android 7.0 or 7.1?
Its 7.0.
Runs great! The autobrightness issue seems to have been fixed. The display brightens up smoothly now, and does not stay dark. There is a weird bug with the LG keyboard now though. If you click backspace, it does not stop erasing sometimes. I guess it registers too many button presses some how.
Still playing around with it though. Have yet to leave the house to test real world use.
Thought the international would of had it by now!
Any improve or bug in stock camera application?
Thanks.
Hello guys !
I saw few of you have official nougat update for G5. Do you have any news about nougat for everybody ?
Thanks
Snip3rPolska said:
Hello guys !
I saw few of you have official nougat update for G5. Do you have any news about nougat for everybody ?
Thanks
Click to expand...
Click to collapse
So far only Korean G5 and Sprint G5 versions got nougat, including beta testers. My guess, by reading the news and taking a look at Lg release cycles for G4 from last year involving marshmallow, would be that the rest of us will be getting nougat somewhere between today and the end of December. And by rest I mean international g5 H850.
onestyle007 said:
So far only Korean G5 and Sprint G5 versions got nougat, including beta testers. My guess, by reading the news and taking a look at Lg release cycles for G4 from last year involving marshmallow, would be that the rest of us will be getting nougat somewhere between today and the end of December. And by rest I mean international g5 H850.
Click to expand...
Click to collapse
I have hope they can give us the update before next year
Snip3rPolska said:
I have hope they can give us the update before next year
Click to expand...
Click to collapse
They probably will. Patience is a virtue. And so far we got update after update for mm. So soon I'm guessing we'll get n too.

Moto z play will receive official Android 7.1.1 Update!

I had asked Motorola if z play will receive Android 7.1.1
and got a positive reply!
Here's the chat with Motorola:
T Gowthami: Hi, my name is T Gowthami. How may I help you?
Yash Goyal: can you tell me which motorola devices are currently running Android 7.1.1
T Gowthami: I would like to inform you that currently Moto G4 plus device running with 7.1.1 .
Yash Goyal: Why moto z and z play are not getting 7.1.1.
T Gowthami: The device will get but I am not sure about the date.
T Gowthami: Is there any thing else may I assist you with?
Yash Goyal: Z play will get 7.1.1?
Yash Goyal: ?
T Gowthami: Yes, It will get but I am not sure about the date.
Cheers!:good:
Awesome! This is good news!! my second day with the device, I am really satisfied with it! And Motorola seems to be doing moderately frequent updates!
It's strange, the budget phone got 7.1.1 before us o.o
MrWilsonxD said:
Awesome! This is good news!! my second day with the device, I am really satisfied with it! And Motorola seems to be doing moderately frequent updates!
It's strange, the budget phone got 7.1.1 before us o.o
Click to expand...
Click to collapse
There are some sites saying that it is capable of android 8 update!
Yash24 said:
There are some sites saying that it is capable of android 8 update!
Click to expand...
Click to collapse
Those are likely to be the same sites that said with absolutely certainty the s8 will come with 8 gigabytes of ram, a 45MegaPixel Camera, and the ability to phase through matter.
I remember there were several sites that stated the Samsung note pro had received (touchwiz) marshmallow about a year ago.. Which is just totally false.
If we're still on 7.0 and Lenovo is ruining the show, I find that a little hard to believe considering I haven't even seen any lineage 15 for devices like the oneplus 3, pixel, or nexus 6p yet..
But who knows! I could, and would be happy to be proven wrong! :laugh:
Great news!
MrWilsonxD said:
Those are likely to be the same sites that said with absolutely certainty the s8 will come with 8 gigabytes of ram, a 45MegaPixel Camera, and the ability to phase through matter.
I remember there were several sites that stated the Samsung note pro had received (touchwiz) marshmallow about a year ago.. Which is just totally false.
If we're still on 7.0 and Lenovo is ruining the show, I find that a little hard to believe considering I haven't even seen any lineage 15 for devices like the oneplus 3, pixel, or nexus 6p yet..
But who knows! I could, and would be happy to be proven wrong! :laugh:
Click to expand...
Click to collapse
Lineage 15 will be Android O. There is a Lineage OS based 7.1.2 ROM in the OnePlus 3/3T cross development section.
Milly7 said:
Lineage 15 will be Android O. There is a Lineage OS based 7.1.2 ROM in the OnePlus 3/3T cross development section.
Click to expand...
Click to collapse
Three are all thugs I'm aware of lol, and I'm currently running it. ?
Sent from my OnePlus 3 using XDA Labs
It's no surprise to me, even the old Moto X got Nougat a few months back. It'd say we'll get a good 3 years of major updates and even thereafter the devs here are awesome and will make the impossible possible. It's always good choosing a Moto phone.
Yash24 said:
I had asked Motorola if z play will receive Android 7.1.1
and got a positive reply!
Here's the chat with Motorola:
T Gowthami: Hi, my name is T Gowthami. How may I help you?
Yash Goyal: can you tell me which motorola devices are currently running Android 7.1.1
T Gowthami: I would like to inform you that currently Moto G4 plus device running with 7.1.1 .
Yash Goyal: Why moto z and z play are not getting 7.1.1.
T Gowthami: The device will get but I am not sure about the date.
T Gowthami: Is there any thing else may I assist you with?
Yash Goyal: Z play will get 7.1.1?
Yash Goyal: ?
T Gowthami: Yes, It will get but I am not sure about the date.
Cheers!:good:
Click to expand...
Click to collapse
moto g4 plus running 7.1.1? what kind of weed they're smoking? my phone didnt even get the March security update, i feel the motorola customer chat agents are guys living in their fantasies and provide whatever info they want
SnoopDoge said:
moto g4 plus running 7.1.1? what kind of weed they're smoking? my phone didnt even get the March security update, i feel the motorola customer chat agents are guys living in their fantasies and provide whatever info they want
Click to expand...
Click to collapse
Information for z play 7.1.1 is absolutely correct.
I had confirmed that news in Lenovo forums with Motp xpert
:good:
i've had it enough with the incompetence of these "motorola support agents", really the same guy you talked to now saying the 7.1.1 is being rolled out for the g4 plus, and he doesn't even know about the march update being rolled out in Brazil
Yash24 said:
Information for z play 7.1.1 is absolutely correct.
I had confirmed that news in Lenovo forums with Motp xpert
:good:
Click to expand...
Click to collapse
ok, no problem with that, but the g4 plus is DEFINITELY not running 7.1.1
Yash24 said:
I had asked Motorola if z play will receive Android 7.1.1
and got a positive reply!
Click to expand...
Click to collapse
Do not count too much on Motorola chat. They are known to have dark and light moments
tag68 said:
Do not count too much on Motorola chat. They are known to have dark and light moments
Click to expand...
Click to collapse
I had confirmed that news in Lenovo forums with moto xpert
They don't know the future. Nougat was announced for January. I'm glad they don't do everything they promise, but stop or delay release if problems arise. They may decide to distribute 8 instead of 7.1.1, if that update is easier to implement. Although they may currently plan to distribute 7.1.1. It does not matter what they plan on detail. Don't ask these questions. They make no sense. You may ask "are you planning to distribute major updates to Moto Z Play​?" and the answer is yes. Anything else may be honest, but prove wrong at a later time.
Yash24 said:
I had confirmed that news in Lenovo forums with moto xpert
Click to expand...
Click to collapse
Guys in forums can give BS answers too.
While I suspect we probably will get 7.1.1, relying on info from manufacturer forums and chats as definite is likely to leave you disappointed some day. Press release from Lenovo is about the only thing you can 'probably' rely on - but even Moto left US Moto E 2 behind after doing that.
Moto Support is there to give you support, not confirm or deny the existence of updates, they're just trying to do their job. If you've ever worked in any kind of customer support/service situation you'd know not to bother people with meaningless requests.
Such good news!!!! Although I have 7.0, I have only the update of January 1, I have no security patch, software channel retgb
Any news? Is Android 7.1.2 on the way to the Moto Z Play? Would be great.
allrightlite said:
Any news? Is Android 7.1.2 on the way to the Moto Z Play? Would be great.
Click to expand...
Click to collapse
Nope!
It will receive Android 7.1.1 and will directly jump ​to Android 8.
:good:

About XT1475 NOUGAT update

So i was on lenovo forums and found this (its for 1575 btw):
"Ok, so I've seen all the posts and comments. *I know Moto / Lenovo does not comment on Impending updates.
*
However.
*
When I called Moto Support Yesterday, I was told by two different reps that this phone's update schedule has changed, and it will no longer be recieving 7.0, or any further updates above 6.01, other than google supplied security updates.
*
Even funnier, when I asked how I was supposed to get my promised update, the rep told me to Unlock my bootloader and "Google for a nougat update, Just be carefull of hacked versions" (NOT Kidding)
*
When I asked for an ID or other information so I could track the seconnd call, I recieved reference number*170605-001691.
"
What u guys think?
Sent from my XT1575 using Tapatalk
Regular Motorola Lenovo support people have no idea and are not in the loop on updates. That is why if and when you are chosen for beta test you are told not to call them.
Since the main Nougat thread was needlessly closed, I haven't been able to keep track: has 7.0 rolled out for the XT1572 everywhere (i.e., across all of Europe) or are some major countries still waiting?
If it's rolled out everywhere else, there's absolutely no reason to think the XT1575 will ever receive Nougat. Why would there be a multi-week or multi-month gap for a device that's essentially identical? It probably has to do with CDMA issues and/or carriers demanding $$ for an approval process before they allow Nougat-ified 1575's on their network.
ominousnimbus said:
Since the main Nougat thread was needlessly closed, I haven't been able to keep track: has 7.0 rolled out for the XT1572 everywhere (i.e., across all of Europe) or are some major countries still waiting?
If it's rolled out everywhere else, there's absolutely no reason to think the XT1575 will ever receive Nougat. Why would there be a multi-week or multi-month gap for a device that's essentially identical? It probably has to do with CDMA issues and/or carriers demanding $$ for an approval process before they allow Nougat-ified 1575's on their network.
Click to expand...
Click to collapse
The main thread was closed from all of the arguing and was intended to keep track of the XT1575 update. Since nothing new was happening for months, it only made sense to lock it to save the admins from getting another headache from cleaning the thread again. It would be nice to have a good place to see where else the XT1572's have been getting updates though
ominousnimbus said:
Since the main Nougat thread was needlessly closed, I haven't been able to keep track: has 7.0 rolled out for the XT1572 everywhere (i.e., across all of Europe) or are some major countries still waiting?
Click to expand...
Click to collapse
XT1570 Style (China)
Still on Lollipop, no updates expected
XT1572 Style
UK - Not yet
EU - Most (supposedly not all variants yet)
Asia - Yes
Latin America - Yes
XT1575 Pure
North America - Not yet
And the main Nougat thread needed to be closed, it had to be cleaned by Mods several times a week because of constant arguing, bickering, whining, and needless Moto bashing that even got rather hostile at times. Leave to a few to ruin it for everyone.
One of Motorola forum administration said, that rep provided a wrong information, and they "recruite" him better. No official info about cancellation of update was provided, so I think we have a small hope.
masterman775 said:
One of Motorola forum administration said, that rep provided a wrong information, and they "recruite" him better. No official info about cancellation of update was provided, so I think we have a small hope.
Click to expand...
Click to collapse
Seriously? We will get the update... The last "beta" was just sent to testers only a few weeks ago (early August I believe) because they were still having issues with Nougat on the XT1575, and once it has been approved and found to be stable it is usually rolled within 30 days.
The mentioned "obsolete" and "we are not getting an update per customer service" is crap, and has been CLEARLY disproved on Moto's official forums... did a rep say that? Apparently they did, but they were flat out wrong... they did not have the knowledge or the authority to do so.
TBH, this update for the Pure has been a PR nightmare for Moto... they don't talk about it (which is not new, Moto has been tight lipped about software updates since before Google bought them) and it is taking a ridiculously long time to get a stable ROM, the beta testers have had significant issues with several builds, even hard brick issues early on when performing a factory reset.
Although I get people's frustration, how do you think people would feel if they they got an update, then did a factory reset for whatever reason, and the device bricked because of it?
I know it sucks... but seriously what is it going to do for you? Other than a few gimmicks that Nougat has that Marshmallow does not, the update does NOTHING for this device, no new camera API, no Vulcan support, no VoLTE, no Pixel Launcher, not even updated Moto apps. You get multi-window which honestly barely has a usable function, and clear all in recents, which is also not really important, and Google Allo added at the system level (yeah, OK, nobody uses it I know).
Patience, it will come when it's ready... I honestly don't care anymore if it comes or not because by the end of the year I will be moving on to something else since this one will be pushing 20 months for me and it is just time to move on.
I'm on an XT1572 Style, which I purchased online -- I'm guessing diverted from EU markets, since the update announcements were always in French. Nougat 7.0 has made this phone unbearable to use -- 1-3sec lags on most interface interactions, and up to 5 seconds when it feels like it. I've followed the advice from Moto support to fix it, including a hard factory reset. I agree with the post above that 7.0 adds very little value to the phone. I'm angry enough to look into a consumer law action against Motorola for the replacement value. And there is no way in hell I will be buying another Moto device -- looking hard at the OnePlus 3T.
Just received nougat 7.0 this morning for my moto x pure edition. Installed the software in 30 min. Noticed the app files are larger. Everything runs smoothly so far. The phone is a XT1575 32GB. It was a very long wait. Located in Coeur D Alene, ID. Jerry Purchased from Best Buy, unlocked, Retail

When are we getting oreo?

I've been watching some videos and photos of people getting Oreo on their moto G5 plus, yet I haven't seen any stock Oreo roms
What is happening?
And thanks for reading my not so good English
It is a beta testing of the stock ROM. Only a select few people that have enrolled in the Motorola Feedback Network will get it. The global release will happen in a couple of months. You have to wait.
G5s gets official rollout in September second week and our modal g5 plus after one month in October confirm from executive Moto engineer ****
Abhinand PS said:
G5s gets official rollout in September second week and our modal g5 plus after one month in October confirm from executive Moto engineer ****
Click to expand...
Click to collapse
Oh really? Got a verifiable link to that information? If not, don't post about it here...
I didn't think so, because we all know Moto does NOT give specifics about updates... EVER.... they never have and in the official forums they have been very clear that is their policy and they never will give specifics.
We all want it to come out, but making up stuff or spreading unsubstantiated rumors does not help.
Abhinand PS said:
G5s gets official rollout in September second week and our modal g5 plus after one month in October confirm from executive Moto engineer ****
Click to expand...
Click to collapse
As a long time Motorola user I can tell you that all these chat Infos are nonsens.
As @acejavelin said, Motorola never announced anything about update ETA. You will find these " some chat helper said" posts from Falcon over Titan until now and always the answers are useless.
All that these guys are able to do is telling you to do a factory reset. They have no clue when an update arrives, maybe they are told to say something like "within the next weeks" just to calm down the countless users that are asking for it.
These posts are useless even in combination with a screenshot. So don't post rumours that will never be confirmed and don't help anyone.
And don't crosspost these stuff in several threads!
Sent from my Moto G5 Plus using XDA Labs
Are there at least any fully stable 8.1 stock roms out there?
rawfa said:
Are there at least any fully stable 8.1 stock roms out there?
Click to expand...
Click to collapse
Ahm...this is what we are waiting for?
There's a TWRP flashable build of the Oreo soak test.
Sent from my Moto G5 Plus using XDA Labs
https://lm.facebook.com/l.php?u=http://www.techdroider.com/2018/08/5th-oreo-soak-test-fo.... This is last soak test for g series confirmed from inner source as Moto never give false promise please believe last time they have. Leaked source
Abhinand PS said:
https://lm.facebook.com/l.php?u=http://www.techdroider.com/2018/08/5th-oreo-soak-test-fo.... This is last soak test for g series confirmed from inner source as Moto never give false promise please believe last time they have. Leaked source
Click to expand...
Click to collapse
...This is most likely the last Soak Test update for the G5s Plus, Motorola is expected to release the Official Android 8.1 Oreo for the G5s Plus starting 2nd week of September.....
Click to expand...
Click to collapse
Most likely....is expected to....
This is no confirmation, just a guess by the guys of techdroider.
Sent from my Moto G5 Plus using XDA Labs
Wolfcity said:
Most likely....is expected to....
This is no confirmation, just a guess by the guys of techdroider.
Sent from my Moto G5 Plus using XDA Labs
Click to expand...
Click to collapse
And the info is about G5S Plus, not G5 Plus.
Abhinand PS said:
https://lm.facebook.com/l.php?u=http://www.techdroider.com/2018/08/5th-oreo-soak-test-fo.... This is last soak test for g series confirmed from inner source as Moto never give false promise please believe last time they have. Leaked source
Click to expand...
Click to collapse
I doubt this would happen, Moto users are not so lucky in the firmware update department!
But if you say so...then "I would give away free sweets riding a royal elephant" like those royal kings.
Coming back to the point..i strongly disagree that moto would give a certain timeline or a date, their culture is different; they believe in uncertainty and chaos.
Moto would make a grand entry with (nectar) Oreo (ahem..32-bit) for their dying devices, like a savior.
Peace out.
Motorola link saying Oreo is available
I found a link saying Oreo is available and I can't post the link because I'm a newbie on this forum. You should be able to find it by searching "MS130856 motorola" on google.
It doesn't seem to be available to my phone. Any idea when the Oreo 8.1 info might have been posted and when it will actually be available on my G5 plus?
apsguards said:
I found a link saying Oreo is available and I can't post the link because I'm a newbie on this forum. You should be able to find it by searching "MS130856 motorola" on google.
It doesn't seem to be available to my phone. Any idea when the Oreo 8.1 info might have been posted and when it will actually be available on my G5 plus?
Click to expand...
Click to collapse
Depends on where you come from. Oreo is available in India and Brazil, some users also confirm it's rolled out in Mexico and GB.
Threre are several threads around about it, also some OTA are available also fastboot firmwares.
Just search in this forum and you'll find all informations. For pending regions: Motorola never gave a timeline and most probably never will.
Edit:
Oreo won't make your life better, gives you wealth or makes your love life better. No offense, just kidding....
Sent from my Moto G5 Plus using XDA Labs

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