Fingerprint Scanner not detected - ZTE Axon 7 Questions & Answers

Has anyone has this problem in the past? It's telling me that "No fingerprint hardware is detected". I have wipe data, cache, bootloader unlocked, still nothing. Any suggestions? I have A1207U on N 7.1.1

That usually happens when doing full system restore. the best way to fix it is to install a fresh ROM.
if this is the case, it is not an axon 7 specific issue. you can search the web for this issue you will probably find some guidance regarding the /data/system folder

This is happening to my Oneplus 2. Would also like to know if there's a clear solution for this.

adidie said:
That usually happens when doing full system restore. the best way to fix it is to install a fresh ROM.
if this is the case, it is not an axon 7 specific issue. you can search the web for this issue you will probably find some guidance regarding the /data/system folder
Click to expand...
Click to collapse
I just flash nougat 7.1 today after I wipe the data/cache, Still nothing. Only thing I haven't tried is a factory reset but isn't that the same as wiping?

Related

[Q] Com.android.phone has stopped working...can't sent texts either

ATT S5 with Straight Talk sim. Towel root and stuff. I can't place calls but can receive them. The antenna reception icon is replaced with the little "banned" (circle with line through it...think no smoking signs). Any fixes?
First try wiping the system cache. Boot to recovery mode and wipe the cache. If the problem persists, go the application manager in the settings menu and clear cache and data for the process (app).
That will resolve most issues. There have been hundreds of threads about xxx has stopped working, so if you had done a search you would already have found this.
If your luck is bad and the above doesn't fix the error, then presumably you have something unusual happening e.g. a corrupt system file or non-obvious conflicting app. You can try temporarily removing recently installed apps or resetting your phone.
To reset your phone, backup any files that are important to you. Then write a full, stock firmware image with Odin, followed by a facotry ata reset. It's recommended that you use a pre-June 6th firmware build to assure that you can easily Towel root again.
.
fffft said:
First try wiping the system cache. Boot to recovery mode and wipe the cache. If the problem persists, go the application manager in the settings menu and clear cache and data for the process (app).
That will resolve most issues. There have been hundreds of threads about xxx has stopped working, so if you had done a search you would already have found this.
If your luck is bad and the above doesn't fix the error, then presumably you have something unusual happening e.g. a corrupt system file or non-obvious conflicting app. You can try temporarily removing recently installed apps or resetting your phone.
To reset your phone, backup any files that are important to you. Then write a full, stock firmware image with Odin, followed by a facotry ata reset. It's recommended that you use a pre-June 6th firmware build to assure that you can easily Towel root again.
.
Click to expand...
Click to collapse
Tried everything except resetting. I don't even se the phone icon under app manager.
LXXXVII said:
Tried everything except resetting. I don't even se the phone icon under app manager.
Click to expand...
Click to collapse
You should provide more information e.g. a detailed, step by step description of what you are trying in aid of discerning where you have gone awry. It's implausible that you wrote a full stock firmware image plus cleared the system cache and a factory data reset and still have the problem remaining.
Those steps would restore any changes that you could have made to the keyloayout files and then some. Ergo, there is something that you have left out or possibly an error or omission in one of the steps you took towards reverting your phone.
.
LXXXVII said:
Tried everything except resetting. I don't even se the phone icon under app manager.
Click to expand...
Click to collapse
1- Check your IMEI by *#06# and *#0011#. Is it still OK and PASS?
2- In the most cases, flashing the stock firmware may fix the problem.

Fingerprint hardware unavailable? Enrollment didn't work?

Recipe:
TWRP 2.8.7.2
TWO Nexus 6Ps on 6.0.1
One N6P systemless rooted
Official Android SDK (fastboot)
So I got a replacement N6P from Fi as I noticed some slight bending on my original, and I was working on moving my data over using TWRP so I could keep all my app data, etc. When I backed up my original 6P, I forgot to remove screen and boot security, so when I flashed on to my new 6P, I was locked out (as expected, known bug). I tried this fix to get in to my system, and it worked! I was able to log in. However, I noticed that my old fingerprints were still enrolled and I wanted to start those fresh, so I tried to remove them. When I selected "Delete" for each enrolled fingerprint, nothing happened. This was the first clue. I then tried to enroll new fingerprints and got the following message:
Code:
[B]Enrollment was not completed[/B]
Fingerprint enrollment didn't work. Try again or use a different finger.
The other odd thing is that on the lockscreen, I was getting a red text error message that read something like "Fingerprint hardware not available."
So I figured something got messed up security wise from the fix I tried after flashing a locked nandoird. I then went back and made a new nandroid backup (boot, system, data) on my old phone making sure that all security was turned off. Same thing!
Wondering if the hardware did actually get messed up somehow, I flashed back to official stock 6.0.1 from Google. Fingerprinting then started working!
So nothing I have done since then has made any difference when trying to restore my userdata from my old phone. I've tried wiping cache/dalvik, and removing the locksettings.db file, but these didn't change anything either.
Has anyone had this issue before? It seems really bizarre to me. I'm probably going to end up flashing stock and restoring userdata via TB, but that is a headache compared to nandroid so if possible I'd like to get this to work.
Tried wiping userdata then flashing userdata from my old 6P and that did not work either.
Have you tried wiping data, setting up the device again, and then checking if you can add a fingerprint?
I tried restoring data from a device I had to RMA too, and got that exact message every time - I gave up in the end as I tried wiping everything but the only thing that worked was clearing userdata & restoring my apps from the nandroid via TiBu.
All in all, I presume it's something to do with the fingerprint scanner having a different hardware key/serial to the new one and retaining that info somewhere in the data partition when you back it up.
DanielF50 said:
Have you tried wiping data, setting up the device again, and then checking if you can add a fingerprint?
I tried restoring data from a device I had to RMA too, and got that exact message every time - I gave up in the end as I tried wiping everything but the only thing that worked was clearing userdata & restoring my apps from the nandroid via TiBu.
All in all, I presume it's something to do with the fingerprint scanner having a different hardware key/serial to the new one and retaining that info somewhere in the data partition when you back it up.
Click to expand...
Click to collapse
Yup I did try that, didn't work either. I'm right where you were too, currently restoring apps for TB. Your hypothesis seems plausible to me, I hadn't thought of that. Kind of a bummer for swapping devices if that is the case. I wonder if we could find where the fingerprint key is stored in userdata and back it up prior to flashing the nandroid?
Thanks for the reply!
No problems & yes, it is, though I presume it's either been done for some sort of security, or as a complete oversight - I can't see Google deliberately doing so, especially on a Nexus device.
I think it's probably highly likely that someone will find the hardware/serial file soon and find a way to stop it from being overwritten when TWRP restores the data partition, though it is annoying that it hasn't been discovered yet... Thankfully restoring from a nandroid through TitaniumBackup isn't too bad nowadays!
Srry for necro but I think I might have found a workaround solution to this problem or at least the problem which is very similar to this one. Please check "symptoms" in the description of the solution to make sure we are talking about the same issue.
Here's the link to the solution: http://forum.xda-developers.com/showpost.php?p=68374321&postcount=1446
erikem said:
Srry for necro but I think I might have found a workaround solution to this problem or at least the problem which is very similar to this one. Please check "symptoms" in the description of the solution to make sure we are talking about the same issue.
Here's the link to the solution: http://forum.xda-developers.com/showpost.php?p=68374321&postcount=1446
Click to expand...
Click to collapse
Sorry for another necro, but this doesn't work for me on Android 7.1.1
Edit: Correct fix here: https://forum.xda-developers.com/showpost.php?p=68199207&postcount=9

Can't access to notifications and quicksettings tiles.

Hello,
I flashed the latest img and vendor from Pure Nexus and i got a little problem, I cant see notifications though the vibration happens, and i can't draw the notifications menu either same about the quicktiles settings.
I also noticed that recent apps button doesn't do anything anymore, i rebooted in safe mode, still same issues, can you help me?
Sberdila said:
Hello,
I flashed the latest img and vendor from Pure Nexus and i got a little problem, I cant see notifications though the vibration happens, and i can't draw the notifications menu either same about the quicktiles settings.
I also noticed that recent apps button doesn't do anything anymore, i rebooted in safe mode, still same issues, can you help me?
Click to expand...
Click to collapse
Sounds to me like you didn't wipe properly when flashing the ROM. You need to wipe system, data, cache, dalvik cache before flashing, is that what you did?
Usually when you update the same rom it's better to dirty flash no? i cant wipe all my data everytime i want to update the rom, though i might go back to stock, i
what's the best way to backup apps within the phone, and should i go deodex or Oden
Sberdila said:
Usually when you update the same rom it's better to dirty flash no? i cant wipe all my data everytime i want to update the rom, though i might go back to stock, i
what's the best way to backup apps within the phone, and should i go deodex or Oden
Click to expand...
Click to collapse
My mistake, I didn't realise you were just updating the same ROM. Yes, usually you can just dirty flash, but the way something is implemented may have changed in the latest update, causing the issues you're having now. The solution is pretty simple though: backup your user apps with Titanium Backup, boot into TWRP and perform a full wipe (system, data, cache, dalvik cache), flash ROM + gapps, boot into ROM and set up your settings, restore your user apps with Titanium Backup.
Thanks a lot!
I had this same issue after the March security updates. Was given this and it fixed my issues completely! It manually runs the setup wizard. Not sure if it will fix it or not, but worth a shot.
http://forum.xda-developers.com/showpost.php?p=65767953&postcount=7

How would you wipe any possible malware from your phone?

Hi
I've got a 2nd hand nexus 6p. I would like to be completely sure it has no keylogger, no remote control app (cerberus style), etc.
A factory reset would be enough? What should I do?
Best regards
alojo said:
Hi
I've got a 2nd hand nexus 6p. I would like to be completely sure it has no keylogger, no remote control app (cerberus style), etc.
A factory reset would be enough? What should I do?
Best regards
Click to expand...
Click to collapse
i would go to twrp and wipe data, cache, dalvik, and system then reflash the rom and gapps if needed and you will be fine
Flash the latest factory image
When you boot,
If no message displayed a factory reset is sufficient.
If yellow message (unlikely), then you sideload the most recent OTA + factory reset
If orange message then flash factory image. If you need extreme security (against publicly unknown vulnerability), you relock but that will *brick* your device unless the factory flash worked (which you can never be sure of). Don't relock if you are scared of malware.
For maximum security, throw out the phone
Or put it in a Safe! Better yet in a Force Field!
If orange I think you need to delete system and image partition then install rom.
I had virus like issues kept just reflashing would have issues a month later.
So I decided to just delete everything learned how to out the phone into download mode and did fresh install of pure Nexus and gapps runs like new again my battery will last 17 hrs of use now before I was getting barley 12 with little use.
Sent from my Nexus 6P using Tapatalk

Stuck on 'Phone is starting' after updating to Android 12

Hello!
I tried to update my phone (SM-G975U) via Odin from Android 9 to Android 12, got the firmware from SamFw.com. Everything went fine until the phone rebooted, after unlocking the phone gets stuck on 'phone is starting'. I CAN access the Set Up Menu, Uninstall apps, move some settings here and there, connect to Wifi/Bluetooth, receive calls, install apps using ADB. Also, theres a notification all the time that reads 'Phone restarted Unlock your phone to get app notifications', I'm assuming that the phone thinks it is not unlocked and that's why it doesn't fully boot up.
Some things that I've already tried:
Intalling another Launcher (Pixel Launcher)
Reinstalling the firmware (ver G975USQU6IVC7) / Trying with different CSC with no results
Wiping Cache in Recovery Mode
Deleting/Adding Fingerprints
Changing from Lock Pattern to NIP to Password
I don't really want to do the full wipe, I would like to keep my data or be able to export the photos (Device not Recognized by Smart Switch also)
Is there anything else I can do?, has anyone been through the same issue?
Is your phone rooted?
Vatt`ghern said:
Is your phone rooted?
Click to expand...
Click to collapse
No, it's not rooted
Hi !
@DannOsnaya have you found a solution to the phone problem other than restoring to factory settings?
I have the same problem at the moment, almost identical to what you experienced.
If anyone has some advice on how to fix this problem, please share your advice.
My phone is not rooted.
Racer512 said:
Hi !
@DannOsnaya have you found a solution to the phone problem other than restoring to factory settings?
I have the same problem at the moment, almost identical to what you experienced.
If anyone has some advice on how to fix this problem, please share your advice.
My phone is not rooted.
Click to expand...
Click to collapse
Sadly, I have not
My phone is still like that, I tried updating to the newest security patch but didn't work either, haven't lost hope in avoiding factory reset tho
Hi. Did u find any solution to it. Am facing the same issue. Although I tried to factory reset but doesn't work.
DannOsnaya said:
Sadly, I have not
My phone is still like that, I tried updating to the newest security patch but didn't work either, haven't lost hope in avoiding factory reset tho
Click to expand...
Click to collapse
Any way to factory reset. I tried every possible way following YouTube but nothing works. It's just stuck. I've a backup of my data so not worried.
No, I still have the same issue.
Have you tried to install a launcher?
DannOsnaya said:
No, I still have the same issue.
Have you tried to install a launcher?
Click to expand...
Click to collapse
Nothing works. Now decided to show it to anyone. I guess the mobile shops have an option to erase everything. I don't understand how did it happen because it's usually with my toddler, he might have done something.
DannOsnaya said:
Hello!
I tried to update my phone (SM-G975U) via Odin from Android 9 to Android 12, got the firmware from SamFw.com. Everything went fine until the phone rebooted, after unlocking the phone gets stuck on 'phone is starting'. I CAN access the Set Up Menu, Uninstall apps, move some settings here and there, connect to Wifi/Bluetooth, receive calls, install apps using ADB. Also, theres a notification all the time that reads 'Phone restarted Unlock your phone to get app notifications', I'm assuming that the phone thinks it is not unlocked and that's why it doesn't fully boot up.
Some things that I've already tried:
Intalling another Launcher (Pixel Launcher)
Reinstalling the firmware (ver G975USQU6IVC7) / Trying with different CSC with no results
Wiping Cache in Recovery Mode
Deleting/Adding Fingerprints
Changing from Lock Pattern to NIP to Password
I don't really want to do the full wipe, I would like to keep my data or be able to export the photos (Device not Recognized by Smart Switch also)
Is there anything else I can do?, has anyone been through the same issue?
Click to expand...
Click to collapse
I followed a video and wiped out. Finally successful. I wasn't worried about data as Google has a backup.
I followed this method and finally it's factory reset.

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