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Hi guys. My almost brand new Samsung Galaxy S4 has just stopped working.
I was doing homework and one of my friends text me I look at the text and lock my phone screen and that was the last time I saw my screen working properly.
I later tried to turn on the screen but I had no luck, the screen wouldn't show anything, it was just blank but surprisingly it recognised my touch and made the sound. I could unlock my phone and even turn on apps by guessing where I kept them. I could turn on music and it would work but the screen would remain completely blank.
My phone was rooted and it had the stock rom but it had a custom kernel which enabled over clocking to 2.3 ghz (Ktweakers kernel I think) but the limit was set to 1.89 so I don't that that was the cause.
When I restart my phone the screen where it says "Samsung Galaxy S4 GT-I9505", I think its called the splash screen? I'm not sure, anyways instead of it being black with white writing, its really weird and is bright white with very light white writing. This is the only time the screen actually works, and the other time it works is when you try to put it into download mode but both times the screen is bright white and everything is very light and faded. After the "GT-I9505" screen goes away the screen goes black the blue LED still flashes and you can hear the samsung boot sound and the phone boots up properly without the screen.
What could be the cause of all this? I have literally kept this phone on top of my head. I have done nothing to harm it in any way what so ever. I have never dropped it. From day one I had a thick case incase I bumped it and damaged it. Anyone else having this problem? Or am I the only one? Do you guys think I'll be able to fix this or will I have to take it back to the store?
Thank you!
- Nafis A
*I will try to add a picture in a bit when I can get hold of a camera
NafisAhmed said:
Hi guys. My almost brand new Samsung Galaxy S4 has just stopped working.
I was doing homework and one of my friends text me I look at the text and lock my phone screen and that was the last time I saw my screen working properly.
I later tried to turn on the screen but I had no luck, the screen wouldn't show anything, it was just blank but surprisingly it recognised my touch and made the sound. I could unlock my phone and even turn on apps by guessing where I kept them. I could turn on music and it would work but the screen would remain completely blank.
My phone was rooted and it had the stock rom but it had a custom kernel which enabled over clocking to 2.3 ghz (Ktweakers kernel I think) but the limit was set to 1.89 so I don't that that was the cause.
When I restart my phone the screen where it says "Samsung Galaxy S4 GT-I9505", I think its called the splash screen? I'm not sure, anyways instead of it being black with white writing, its really weird and is bright white with very light white writing. This is the only time the screen actually works, and the other time it works is when you try to put it into download mode but both times the screen is bright white and everything is very light and faded. After the "GT-I9505" screen goes away the screen goes black the blue LED still flashes and you can hear the samsung boot sound and the phone boots up properly without the screen.
What could be the cause of all this? I have literally kept this phone on top of my head. I have done nothing to harm it in any way what so ever. I have never dropped it. From day one I had a thick case incase I bumped it and damaged it. Anyone else having this problem? Or am I the only one? Do you guys think I'll be able to fix this or will I have to take it back to the store?
Thank you!
- Nafis A
*I will try to add a picture in a bit when I can get hold of a camera
Click to expand...
Click to collapse
U can try to go to stock recovery and try to wipe cache and see if it boots up
If u have custom recovery wipe cache / dalvik/ fix permissn and reboot
else u should download a stock firmware and flash it using odin it will work incase even after u flash a firmware and again stuck at Logo etc go to stock recovery and wipe cache and reboot
123hiten said:
U can try to go to stock recovery and try to wipe cache and see if it boots up
If u have custom recovery wipe cache / dalvik/ fix permissn and reboot
else u should download a stock firmware and flash it using odin it will work incase even after u flash a firmware and again stuck at Logo etc go to stock recovery and wipe cache and reboot
Click to expand...
Click to collapse
Thank you for replying! I had cwm recovery installed but I reverted back to stock mod through odin. Now I am trying to wipe cache through stock recovery but the problem is that I can't see anything that I am doing. I am relying on pictures of the stock recovery. I know that my phone goes into recovery mode but it does not show anything on the screen. I am assuming I get stuck on the part where there are lots of no's and one yes.
Would It be possible if you could post a picture of that (The screen with all the no's and the one yes) because maybe then I can wipe the cache.
And I am already downloading the stock firmware, but it is taking forever because if the extremely slow internet. But the thing is that I don't see any logos, it boots fine but it doesn't show anything on the display. But I also know that the display is working because it still shows the "GT-I9505" screen. I'll post my progress here.
NafisAhmed said:
Thank you for replying! I had cwm recovery installed but I reverted back to stock mod through odin. Now I am trying to wipe cache through stock recovery but the problem is that I can't see anything that I am doing. I am relying on pictures of the stock recovery. I know that my phone goes into recovery mode but it does not show anything on the screen. I am assuming I get stuck on the part where there are lots of no's and one yes.
Would It be possible if you could post a picture of that (The screen with all the no's and the one yes) because maybe then I can wipe the cache.
And I am already downloading the stock firmware, but it is taking forever because if the extremely slow internet. But the thing is that I don't see any logos, it boots fine but it doesn't show anything on the display. But I also know that the display is working because it still shows the "GT-I9505" screen. I'll post my progress here.
Click to expand...
Click to collapse
I dont have a s4 with me now using htc one for while flash the firmware Stock one using Odin and wait for better result
123hiten said:
I dont have a s4 with me now using htc one for while flash the firmware Stock one using Odin and wait for better result
Click to expand...
Click to collapse
Okay so I downloaded the stock rom and flashed it with odin and it basically did nothing. Rather before flashing the stock rom, the splash screen would show (the screen that says "Samsung Galaxy S4 GT-i9505") but now it does not show anything. It turns on normally like it should, it makes the boot sound but does not show anything on the screen. If you have the lights turned off, you can see a flicker when it turns on and thats the only time the screen actually lights up. What do you think I should do? I still think it might be a software issue. Also I don't think I have warranty because I have flashed my phone a few times. Its still very upsetting that this has happened because honestly I haven't done anything to this phone.
- Nafis A
You steel have the garantee ? .. if you know what i mean
Sent from my GT-I9505 using xda app-developers app
karimdag said:
You steel have the garantee ? .. if you know what i mean
Sent from my GT-I9505 using xda app-developers app
Click to expand...
Click to collapse
Haha no I don't think so Well I'm still taking it back to Singapore but I will probably have to pay for the repair.
Does your screen not have cracked (from the inside ) ?
MichelN said:
Does your screen not have cracked (from the inside ) ?
Click to expand...
Click to collapse
I don't think it does. Because before flashing stock rom, the splash screen would show and it had no cracks. So no actual damage, I still think it is a software issue but I don't know how to fix it :/ I still can't decide if I should take it to Samsung (which will take like a few months) or I can take it to a local repair shop and they can look at it which shouldn't take more than a week.
NafisAhmed said:
I don't think it does. Because before flashing stock rom, the splash screen would show and it had no cracks. So no actual damage, I still think it is a software issue but I don't know how to fix it :/ I still can't decide if I should take it to Samsung (which will take like a few months) or I can take it to a local repair shop and they can look at it which shouldn't take more than a week.
Click to expand...
Click to collapse
For repairs it takes 2 weeks before you get your device back (at least in my country)
MichelN said:
For repairs it takes 2 weeks before you get your device back (at least in my country)
Click to expand...
Click to collapse
Repairing it doesn't take very long, taking it to the repair centre will take time. I bought my phone from Singapore and I have to take it there if I want to get it repaired. I took it to the Samsung repair centre in Bangladesh, they said they can't repair my model because they don't support it here :/
NafisAhmed said:
Repairing it doesn't take very long, taking it to the repair centre will take time. I bought my phone from Singapore and I have to take it there if I want to get it repaired. I took it to the Samsung repair centre in Bangladesh, they said they can't repair my model because they don't support it here :/
Click to expand...
Click to collapse
The samsung centre here will send it to a repair centre. Here i will lose the phone for max. 2 weeks.
same problem
The same exact thing happened to me yesterday. Opened a text from a friend, tried turning on the screen and black screen. Thinking of sending it to samsung but do you have a solution yet? Was the problem diagnosed?
My Samsung galaxy s4 i9505 screen is dead--
I woke up this morning and my phone is still charging... But I cannot see my any data in the screen.. But my phone is still working.. I can receive phone call with my headset.. I cannot see anything in my screen.. It gone black.. Can anybody help me to fix this.. Or is this a firmware issue.. My phone has been rooted and installed official android 4.3 jellybean. Please help!!!
Just today I spend the same, except that the screen starts flashing, and at times the picture and the picture looked twice was very unstable, it restarts, and for the image of the i9505 without problem.
He ruled out a physical problem as it starts each. Device failure begins after displaying the Device Model
.
The touch and other features of the device, work perfectly. Try booting in recovery mode and I could not look very bad image.
In trying to backup my data with titanium to try to do a factory reset, began to regain normalcy. And right there my device works perfectly.
Bring 7 hours working normally my device. But I have fear of failing again. And now looking for information about possible solution. No warranty now.
What do you recommend? It's failure is becoming common. My device is doomed to die without remedy? Thank you very much for your answers in advance. Use translator apologies. Speak Spanish
hello guys, i got mine i9505 lte version 4 months ago. yesterday i pull it out of my pocket i tried to wake the device up but nothing .. just black screen just like the guys before me here. so today i opened the phone and pulled out and push it back the display connector... AND VOALA WORKS AGAIN! but after 5-10 minutes and everything is again black?! wtf i said!?! its not normal! my screen is working flawlessly colors touch response... everything! do i have to reconnect the display connector every time? i think its not normal. what must cause this bug/glitch/issue?!?!
i am rooted with cwm and cyanogenmod 11... i dont think its caused by the rom? what do you think guys? give me suggestion before i try to demolish the phuking fone))
radibg said:
hello guys, i got mine i9505 lte version 4 months ago. yesterday i pull it out of my pocket i tried to wake the device up but nothing .. just black screen just like the guys before me here. so today i opened the phone and pulled out and push it back the display connector... AND VOALA WORKS AGAIN! but after 5-10 minutes and everything is again black?! wtf i said!?! its not normal! my screen is working flawlessly colors touch response... everything! do i have to reconnect the display connector every time? i think its not normal. what must cause this bug/glitch/issue?!?!
i am rooted with cwm and cyanogenmod 11... i dont think its caused by the rom? what do you think guys? give me suggestion before i try to demolish the phuking fone))
Click to expand...
Click to collapse
Hello Guys, this issues is very common when you rooted the device and install Wanam Xposed.
You can try flash a stock Rom and stock Kernel with odin, try to swipe cache and dalvin using ADB.
Good Luck!
Hi guys
Something else that may be relevant is....
That it will always boot the LG logo so what ever is going wrong kicks in just after the LG logo
Even when the screen is completely dead i can get the lg logo up by holding the power button.
..
I've the same issue...
Hello Inked
I've exactly the same freezing on my D802 for more than one month now... And I have no idea what's happening too...
I brought it to a phone shop, he told me it's certainly a motherboard issue, he can repair it for 250€!... Way too expensive for me!
So, I decided to find a motherboard by myself and I don't find... I'm trying at this point to find the same phone with a broken screen to mix components.
It's a D802 32GB and it's quite rare in Europe unfortunatly.
So if someone has an idea how to fix this I'm at your disposal! And I can imagine it's the same for Inked.
I will try to post a video of the freezing problem tomorrow.
Go to http://forum.xda-developers.com/showpost.php?p=56259958&postcount=18. Read the guide to fix your phone
Are you sure it's the same issue?
Here is a video I've made of what's happening, the phone is not rooted (never been), flashed with rom stock EUROPE OPEN 20D, and hard reset:
dropbox.com/s/l7wnnbz9nn9thme/2014-11-27%2022.08.01.mp4?dl=0
atchoop said:
Are you sure it's the same issue?
Here is a video I've made of what's happening, the phone is not rooted (never been), flashed with rom stock EUROPE OPEN 20D, and hard reset:
dropbox.com/s/l7wnnbz9nn9thme/2014-11-27%2022.08.01.mp4?dl=0
Click to expand...
Click to collapse
Your touch screen have dead zones. Replace touch screen to fix. Use Quickmemo draw any thing on touch screen to see dead zones
bluesky2307 said:
Your touch screen have dead zones. Replace touch screen to fix. Use Quickmemo draw any thing on touch screen to see dead zones
Click to expand...
Click to collapse
I think touch screen is working because (it's not clear in the video) you can use the phone "normally" but the image stay frozen.
What do you guys think?
Inked_ said:
Thanks for all the replies Winking smile
I've tried using your link but when i try and click the “1. click here to view picture” link i just get a 404 error.
Having said that, its not that the screen has dead spots, the screen freezes and just looks like a screen shot until you turn the screen off for a few second and then turn it back on.
Click to expand...
Click to collapse
I attacted image if your phone have problem with mainboard
bluesky2307 said:
I attacted image if your phone have problem with mainboard
Click to expand...
Click to collapse
Thanks for that...
But as atchoop says the screen is freezing as if you have taken a screenshot and doesn't start working again unless you turn the screen off for a few seconds.
A bit of an update......
I got the same effect as yours during few weeks then it comes back as my video shows because (I think...) I didn't use the phone for a while.
But I still don't know if it's mainboard or screen...
atchoop said:
I got the same effect as yours during few weeks then it comes back as my video shows because (I think...) I didn't use the phone for a while.
But I still don't know if it's mainboard or screen...
Click to expand...
Click to collapse
Have you had any luck atchoop?
I tried a new screen today but I have the same problem with just getting the LG logo and then a blank screen
Still no ideas ??
Dear members,
I have a weird issue with my S4 I9505. I just installed SlimSaber 5.1.1 and everything went fine. The weird thing is, the screen turns off immediatly after booting. It brings up the pin-screen but it switches off. I can turn it on, enter pin, but the again it switches off. I can (sometimes!) bring up the lock screen, swipe the unlock button and it switches off again. I can receive calls, pick up, but I can't go to the home screen from there. Long story short, I can't access my phone. As if something keeps putting it into lock mode. Right now I can't even bring up the lockscreen anymore.
I took apart my phone and cleaned the proximity sensor, cause I figured that might be causing the problem but that didn't help either.
About a year ago I had a similar issue that must be related. I was on stock rom but at some point it kept switching to S-Cover view, even though I don't use s-cover. I fixed that by installing SlimKat 4.4.4 rom which doesn't support the S-view feature. But apparently the problem came back when I installed SlimSaber.
The only thing I can think of is reflashing custom, but I don't think that will help since that was what brought me in this predicament in the first place.
HELP!!!
Update:
Allright, I managed to get back to Slimkat 4.4.4 by reflashing stock and CMW 6.0.4.4 and after that flashing Slimkat.
But still not able to install SlimSaber 5.1.1 or other Android 5 roms. When I flashed stock 5.0.1 the S-view issue immediately came back.
Skatespeare said:
Update:
Allright, I managed to get back to Slimkat 4.4.4 by reflashing stock and CMW 6.0.4.4 and after that flashing Slimkat.
But still not able to install SlimSaber 5.1.1 or other Android 5 roms. When I flashed stock 5.0.1 the S-view issue immediately came back.
Click to expand...
Click to collapse
There is a screw on the back of your phone. It has L1 written on it. A lot of users report that if you loosen it a bit, it will fix the sview issues. Try it.
Lennyz1988 said:
There is a screw on the back of your phone. It has L1 written on it. A lot of users report that if you loosen it a bit, it will fix the sview issues. Try it.
Click to expand...
Click to collapse
Hmm thanks!
I already took my phone apart to clean the proximity sensor which included taking out the L1 screw, but that didn't help. But from what I've gathered after researching your tip the screw could still be magnetically charged. It means that I have to remove/loosen the screw and reinstall a different ROM to see how the sensor reacts. It's a long shot, but I'll give it a try.
Dankjewel
Skatespeare said:
Hmm thanks!
I already took my phone apart to clean the proximity sensor which included taking out the L1 screw, but that didn't help. But from what I've gathered after researching your tip the screw could still be magnetically charged. It means that I have to remove/loosen the screw and reinstall a different ROM to see how the sensor reacts. It's a long shot, but I'll give it a try.
Dankjewel
Click to expand...
Click to collapse
Thats sounds like a magnetic sensor problem.
When I put my s4 near a hard magnetic field it turns off the screen (In Touchwiz shows s-view menu)
1Maxter1 said:
Thats sounds like a magnetic sensor problem.
When I put my s4 near a hard magnetic field it turns off the screen (In Touchwiz shows s-view menu)
Click to expand...
Click to collapse
Yeah, but do you think the above mentioned solution would work? Or is there a way I can get rid of the magnetic sensor all together? I really don't need it...
Skatespeare said:
Yeah, but do you think the above mentioned solution would work? Or is there a way I can get rid of the magnetic sensor all together? I really don't need it...
Click to expand...
Click to collapse
Or maybe this Xposed module will work.
http://forum.xda-developers.com/showthread.php?t=2621807
Lennyz1988 said:
Or maybe this Xposed module will work.
http://forum.xda-developers.com/showthread.php?t=2621807
Click to expand...
Click to collapse
This xposed module is made for Motorola devices,are you sure that is going to work on other devices?(have you tested the xposed module on other devices that are NOT mafucruted by Motorola?)
Sent from my GT-I9505 using Tapatalk
yahya wessam said:
This xposed module is made for Motorola devices,are you sure that is going to work on other devices?(have you tested the xposed module on other devices that are NOT mafucruted by Motorola?)
Sent from my GT-I9505 using Tapatalk
Click to expand...
Click to collapse
It's not made for Motorola. And it's just an Xposed module. It's not gonna blow up your device or something
Lennyz1988 said:
It's not made for Motorola. And it's just an Xposed module. It's not gonna blow up your device or something
Click to expand...
Click to collapse
OK,sorry but the link of the thread(that you posted) was at the moto g subfroum which made me curious,and I know that its just an xposed module[emoji6]
Sent from my GT-I9505 using Tapatalk
Lennyz1988 said:
Or maybe this Xposed module will work.
http://forum.xda-developers.com/showthread.php?t=2621807
Click to expand...
Click to collapse
Yes, I've heard of Xposed. But since I'm not able to access the phone at all I can't install it either. Let alone tweak the settings.
Strangest thing. I removed the screw, flashed stock... no cigar. Still the s-view screen. So I flashed CMW again so I could restore my back-up.
Yet instead of booting to recovery it boots to Android, and guess what? No S-view screen! It shows my pin-unlock screen. But don't start cheering just yet. For some reason that is completely besides me my touch screen now isn't working so I can't enter my code. I figured, let's remove my simcard and see what happens. But now when it finished booting, it just shows a black screen with nothing but the battery and signal icon at the top.
-edit-
Back to 4.4.4
Now all I can think of is removing the sensor all together, but I don't know how to do that. Anybody got ideas?
Hi ,
I recently had a bad time getting our of the DFU mode, had to open the hand set, move things around and hoping to get through this all, now that the handset is alive again, the Back and Recent Capacitive buttons are not working, however the Home button is working fine.... I then proceeded to unlock the boot loader and loaded the Vortex rom but it still has not fixed my phone, so is this something which i screwed up during my dissembling of the phone or can this still be salvaged??
SBFarooq said:
Hi ,
I recently had a bad time getting our of the DFU mode, had to open the hand set, move things around and hoping to get through this all, now that the handset is alive again, the Back and Recent Capacitive buttons are not working, however the Home button is working fine.... I then proceeded to unlock the boot loader and loaded the Vortex rom but it still has not fixed my phone, so is this something which i screwed up during my dissembling of the phone or can this still be salvaged??
Click to expand...
Click to collapse
I would try and open it again to look and see if anything is loose with the connectors for the capacitive buttons.
troy5890 said:
I would try and open it again to look and see if anything is loose with the connectors for the capacitive buttons.
Click to expand...
Click to collapse
Ahem.... where exactly would you say that connector might be? Thanks for replying though ..
SBFarooq said:
Ahem.... where exactly would you say that connector might be? Thanks for replying though ..
Click to expand...
Click to collapse
I think maybe on the side where the battery is resting. I'll have to go take a look again to confirm but I'm in a lecture at college right now so when I have time I'll come back and confirm it.
troy5890 said:
I think maybe on the side where the battery is resting. I'll have to go take a look again to confirm but I'm in a lecture at college right now so when I have time I'll come back and confirm it.
Click to expand...
Click to collapse
I would be grateful !
I think it hasn't got a dedicated connector, it might be the same connector as the screen. Maybe seeing JerryRigEverything's video would be better though
troy5890 said:
I think maybe on the side where the battery is resting. I'll have to go take a look again to confirm but I'm in a lecture at college right now so when I have time I'll come back and confirm it.
Click to expand...
Click to collapse
Hi, did you get a chance to look at the board?
SBFarooq said:
Hi ,
I recently had a bad time getting our of the DFU mode, had to open the hand set, move things around and hoping to get through this all, now that the handset is alive again, the Back and Recent Capacitive buttons are not working, however the Home button is working fine.... I then proceeded to unlock the boot loader and loaded the Vortex rom but it still has not fixed my phone, so is this something which i screwed up during my dissembling of the phone or can this still be salvaged??
Click to expand...
Click to collapse
Did you get a chance to find out what was the problem?
I'm not sure if Vortex ROM has this setup, however did you try the button swap in settings? I have seen this happen before with a teardown but haven't seen a solid solution.
Hey guys .. iam a Moto g5 plus user.
My display is not turning on. But I can attend calls by swiping up when the phone rings , I have flashed twrp, and iam on Android extended experience now .
This issue happened when I was using phone casually, just like that my display got off and it never turned back on no matter what I tried,like switching off/on..or trying to get into twrp recovery.. nothing made the screen to turn back on.
Please help guys.
Thanks.
Sajik788 said:
Hey guys .. iam a Moto g5 plus user.
My display is not turning on. But I can attend calls by swiping up when the phone rings , I have flashed twrp, and iam on Android extended experience now .
This issue happened when I was using phone casually, just like that my display got off and it never turned back on no matter what I tried,like switching off/on..or trying to get into twrp recovery.. nothing made the screen to turn back on.
Please help guys.
Thanks.
Click to expand...
Click to collapse
Try booting to bootloader and see if the screen is working correctly, try flashing or if not Your screen got damaged by something or due to Falling. If you use a touch and put on screen you can see the display is working but the backlight is not(the light which is project the colours coming from device). You need to replace it.
riyan65 said:
Try booting to bootloader and see if the screen is working correctly, try flashing or if not Your screen got damaged by something or due to Falling. If you use a touch and put on screen you can see the display is working but the backlight is not(the light which is project the colours coming from device). You need to replace it.
Click to expand...
Click to collapse
i tried booting to bootloader. it didnt light up the screen. and i flashed stock rom through fastboot ,phone booted in stock i heard the 'hello moto sound' but still the screen was off.
i didnt damage the screen through fall or anything , this issue happened when i was using my phone normally.
Sajik788 said:
i tried booting to bootloader. it didnt light up the screen. and i flashed stock rom through fastboot ,phone booted in stock i heard the 'hello moto sound' but still the screen was off.
i didnt damage the screen through fall or anything , this issue happened when i was using my phone normally.
Click to expand...
Click to collapse
Then your screen need to be replaced. Some how your screen got screw and now it won't work. Did you try using a flashlight on screen if it working???
riyan65 said:
Then your screen need to be replaced. Some how your screen got screw and now it won't work. Did you try using a flashlight on screen if it working???
Click to expand...
Click to collapse
i didnt understand that,what do u mean?
Sajik788 said:
i didnt understand that,what do u mean?
Click to expand...
Click to collapse
Hardware failure.
Sajik788 said:
i didnt understand that,what do u mean?
Click to expand...
Click to collapse
You need to replace the screen from service centre to work your device again. And if you keep a touch on old screen you see the colours but that are very dim. So you need to replace the screen.
riyan65 said:
You need to replace the screen from service centre to work your device again. And if you keep a touch on old screen you see the colours but that are very dim. So you need to replace the screen.
Click to expand...
Click to collapse
okey,thanks..
ill goto service centre today..ill report here if they fix it.
but what made my display to fail custom roms,using phone while charging?..any idea ?