My new handset is exhibiting marked battery drain over night.
Last night it was from 30%, the night before 20%. In the morning it was dead.
The handset was off both times.
A battery fault?
Thanks
Agree with you, hardware issue, RMA
freestyle_gus said:
My new handset is exhibiting marked battery drain over night.
Last night it was from 30%, the night before 20%. In the morning it was dead.
The handset was off both times.
A battery fault?
Thanks
Click to expand...
Click to collapse
Did you try a reset?
I have now reset. I'm going to monitor over the next few days.
Try other rom. I have issues like yours (last 30/20 drops faster then rest of percentages), so I gave it back to service. But the told me that battery capacity is perfectly ok, so I think that its more like calibration issue, since when I lock my screen it drops 1-2% of the battery for no reason. I have not tried yet LinageOS, and that % issue is with me since B06 (i updated to B08, B10, now I'm on Nougat and nothing is changing, even after cache clearing and resetting)
xzolteu said:
Try other rom. I have issues like yours (last 30/20 drops faster then rest of percentages), so I gave it back to service. But the told me that battery capacity is perfectly ok, so I think that its more like calibration issue, since when I lock my screen it drops 1-2% of the battery for no reason. I have not tried yet LinageOS, and that % issue is with me since B06 (i updated to B08, B10, now I'm on Nougat and nothing is changing, even after cache clearing and resetting)
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I'm not sure how much effect a rom will have while a handset is off. I don't want to root a week old phone.
As it lost 40%, while off overnight, the retailer has agreed to change it.
Thanks, all
Related
I've done a search but can't find anything to do with my issue. I am running L26LEOV2.1_GoldEdition_213_WWE_21899_SE and have been for probably a month. Everything has been running excellent. I've got AS pushmail, weather etc all running and had no issues.
All of a sudden the battery life has disappeared. Noticed my battery at ~30% last night which was strange as I usually charge every night or 2nd night but it's never that low. After about 45mins it was at 8% just sitting idle (no data or anything running).
Did a full charge last night before going to bed and unplugged it. So 100% charged. This morning I found the phone is off, turn it on and its on 0% then shuts down again due to no power. Would only be like 6-8mths old.
I haven't made any software/ROM changes in weeks so I'm fairly sure it is hardware related. Before I go back to stock ROM and send it in for warranty work, does anyone have any suggestions for things to try beforehand? I don't want to go back to an old Nokia while I'm waiting
You could try BattLog to see where/when the rapid power drain is occurring. I've had my battery do the same thing once. I usually get through the work day with 50% left, but one day (without any use) my HD2 was dead before lunch. The problem went away as mysteriously as it arrived. So maybe just give it a few more charges and see if it works itself out. I'm curious if you've noticed any unusual ammount of heat from the battery? It could very well be that it is failing.
I'll try that program but oddly enough today its been ok, using only 10% with a bit of google maps and phone usage in about 10hr.
I noticed this a couple of days ago: I was in a place with no 3g nor wifi so I decided to switch O7 off. In the evening I switched it on and battery was empty.
I tried again yesterday with the same results. What"s using this phone while it's off?
Are you sure it is actually flat?
My battery has a problem, if i turn the phone off and then on it will show that my battery is empty and want to turn on battery saver. If i keep turning it off and on and mess with the battery contacts it reads properly.
Just a thought....
This is because the battery is cold, let it warm up and it will display the correct level
ballajalla said:
This is because the battery is cold, let it warm up and it will display the correct level
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This happens after being on for days, it's not to do with temperature.
Freypal said:
Are you sure it is actually flat?
My battery has a problem, if i turn the phone off and then on it will show that my battery is empty and want to turn on battery saver. If i keep turning it off and on and mess with the battery contacts it reads properly.
Just a thought....
Click to expand...
Click to collapse
It also happens to me. Not usually but once every 1/2 weeks. I've been looking for a solution and the only one i found is switching off and on again until the battery level is ok. However i have to say that this has been happening since i installed 7740 update, so maybe the problem is that.
not actually drains...
I think the battery did not darain.
It is just the battery level is not displayed correctly; I had the same (or similar) problem. I switched off the phone while the battery was at 80% and the next morning when I switched it on I got the message "the battery is low..." and the wrong battery level displayed.
I kept it on for hours and it worked nicely; I noticed the battery info displayed 1% of residual charge and 7 hours of expected workng time...something weird
Suddenly after hours of usage the battery icon started to work properly.
one2one69 said:
I think the battery did not darain.
It is just the battery level is not displayed correctly; I had the same (or similar) problem. I switched off the phone while the battery was at 80% and the next morning when I switched it on I got the message "the battery is low..." and the wrong battery level displayed.
I kept it on for hours and it worked nicely; I noticed the battery info displayed 1% of residual charge and 7 hours of expected workng time...something weird
Suddenly after hours of usage the battery icon started to work properly.
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Exactly the same as me. I'm on my 2nd Omnia handset now (warranty replacement) and this one does the same so I assume it's the battery that's faulty.
If you leave it on long enough the battery meter slowly increases over time until it reaches the true value.
Just installed 8107 upgrade via cab; let's see if problem have been noticed before and solved now
I noticed this problem also. After the mangu upgrade it is not there any more.
For me it seems that th eproblem laid in the firmware..
funny, I'm not the unique
Today I've tried to make an hard reset to see if the problem would have been solved. I'm on Mango 7740, tonight I'll try to switch off the mobile phone after charging.
djadry said:
funny, I'm not the unique
Today I've tried to make an hard reset to see if the problem would have been solved. I'm on Mango 7740, tonight I'll try to switch off the mobile phone after charging.
Click to expand...
Click to collapse
I did a hard reset, OS update and then a handset replacement and the problem is still there.
I'm convinced it's a fault with the actual battery.
Ok, I yesterday evening I switched of the smartphone for some hours... Then I turned it on and I saw the"popup" which told me the battery was low.
I left the device on, with 3g on for all the night and this morning I found the battery level as it was before yesterday evening
I confirm the battery do not drains when the smartphone is turned off!
Sent from my OMNIA7 using XDA Windows Phone 7 App
As I already said, this is because the battery gets cold when you switch off your phone, and it then appear drained. After heating up again it will recover it's charge.
This has been happening for a week now. My phone drains battery like 8-10% per hour. I have Wakelock detector and Better Battery Stats. They show almost no wakelocks. wakelocks are at 5%, the rest of the time it is sleeping. I'm on Cloudy G3 last version.
When using it non stop from 100% to like 5%, my phone lasts the same as before (3h - 3h30m, brightness at 80%), the problem is sleeping.
I tried Shutting Down, new kernel, unninstalling the apps I downloaded last 2 weeks, and now I flashed CyanogenMod 11 M12. This happens on CM too.
Any solutions? Is there something wrong with the battery, my phone?
Screenshots attached.
Thank you.
dj_monkeyyy said:
This has been happening for a week now. My phone drains battery like 8-10% per hour. I have Wakelock detector and Better Battery Stats. They show almost no wakelocks. wakelocks are at 5%, the rest of the time it is sleeping. I'm on Cloudy G3 last version.
When using it non stop from 100% to like 5%, my phone lasts the same as before (3h - 3h30m, brightness at 80%), the problem is sleeping.
I tried Shutting Down, new kernel, unninstalling the apps I downloaded last 2 weeks, and now I flashed CyanogenMod 11 M12. This happens on CM too.
Any solutions? Is there something wrong with the battery, my phone?
Screenshots attached.
Thank you.
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Click to collapse
I am having the exact same problem for the past few months. I tried countless factory resets. Nothing helped. I'm suspecting either some sensors went bad and kept the phone awake or the internal memory went bad, because as soon as I started filling up my storage(after factory reset) my battery would go to hell. I don't think it's the battery capacity because, as you said, if I used my phone non-stop I could still get around 4h screen on time. It's something else that's misbehaving and preventing deep sleep but not on software side, since there are no wake locks.
I've now given up and yesterday took my phone to the service shop. Will see how it goes.
My thread is here.
http://forum.xda-developers.com/lg-g2/help/battery-drain-deep-sleep-t2932840
revan17 said:
I am having the exact same problem for the past few months. I tried countless factory resets. Nothing helped. I'm suspecting either some sensors went bad and kept the phone awake or the internal memory went bad, because as soon as I started filling up my storage(after factory reset) my battery would go to hell. I don't think it's the battery capacity because, as you said, if I used my phone non-stop I could still get around 4h screen on time. It's something else that's misbehaving and preventing deep sleep but not on software side, since there are no wake locks.
I've now given up and yesterday took my phone to the service shop. Will see how it goes.
My thread is here.
http://forum.xda-developers.com/lg-g2/help/battery-drain-deep-sleep-t2932840
Click to expand...
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Please keep me up to date. Tell me what they changed (battery, motherboard etc.) and if it worked. thanks
Hi Guys, i just got this phone 2 days back. i should really mention that its an wonderful device, great display, fluid usage, everything is quite fine except battery. The very first night i had left my phone for rest by switching off WiFi and Data connection with more than 35%, next morning i was in surprise, phone was not turning on at all, then after charging it for few min it booted back with 5% charging. the same thing happened last night as well, i had purposefully charger it to more than 40% and wholla in the morning it was just 5% remaining.
i'm on stock COS rom with no changes.
So you good people, i really ask u to help me,
Is it happening with other phones as well?
should i get a replacement as i still have return period?
Thanks in advance
Nope. Mine is perfect. What have you tried to find the cause for battery drain? ??
h0LLe said:
Nope. Mine is perfect. What have you tried to find the cause for battery drain? ����
Click to expand...
Click to collapse
Thanks for your time.
May i know whats battery drop in idle mode, probably over night in your phone?
i have only installed only Whatsapp as of now and no other apps apart from the stock ones. when i check battery info everything seems to be okay with the apps apart from the constant battery decline in the graph.
I have reset my phone and trying to identify the cause of the battery drain.
please do share if you have any apps or tips to identify the cause.
Thanks again
We all know the battery was perfect with M, we all know that since N battery drains way faster, but I've gotten used to that.. Instead of 5 SOT I got 3.5. Ok.
But now.. I hardly go past 2. Battery drains really fast, it's not even stable. Doze doesn't seem to work anymore, percentage drops each minute and a half, and now.. phone shuts down at 6% all the time. What should I do?
I'm a stock user.
MaorSwan said:
We all know the battery was perfect with M, we all know that since N battery drains way faster, but I've gotten used to that.. Instead of 5 SOT I got 3.5. Ok.
But now.. I hardly go past 2. Battery drains really fast, it's not even stable. Doze doesn't seem to work anymore, percentage drops each minute and a half, and now.. phone shuts down at 6% all the time. What should I do?
I'm a stock user.
Click to expand...
Click to collapse
You could install GSAM and see if it's an app causing the issue. You can also try turning bluetooth off completely for a day or two to see if that's a cause.
Worse case, you can do a full factory image re-flash. In my past experiences, most of the time, updating OS major versions never sat to well with my phone. I personally do a full factory flash-all after every major update.
bigblueshock said:
You could install GSAM and see if it's an app causing the issue. You can also try turning bluetooth off completely for a day or two to see if that's a cause.
Worse case, you can do a full factory image re-flash. In my past experiences, most of the time, updating OS major versions never sat to well with my phone. I personally do a full factory flash-all after every major update.
Click to expand...
Click to collapse
I have GSAM but since N it doesn't show stats for specific apps but only combined. As for Bluetooth, it's never on.
MaorSwan said:
I have GSAM but since N it doesn't show stats for specific apps but only combined. As for Bluetooth, it's never on.
Click to expand...
Click to collapse
Well that narrows it a little more than.
Actually, with a recent update, you can see now.
If you go to Enable More Stats, it will give you directions. I believe you need a file explorer, move one file to another location, and rename that file.
Software fault. The battery doesn't really charge fully, I've noticed that when my phone froze (literally) and it was on on 50%. I warm it up, says 1%.
After that my battery life is exactly half, which means that 1% is actually my 50% but the phone sees it as empty.
Check battery capacity with accubattery. Not completely accurate but it does give you a ballpark range. If the current capacity is way less than the specified spec, then you have a degraded battery
I agree with the Accubattery approach (or similar app) to measure the battery capacity. Several ppl have experienced degraded batteries.
pipnmike said:
Check battery capacity with accubattery. Not completely accurate but it does give you a ballpark range. If the current capacity is way less than the specified spec, then you have a degraded battery
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I've done a factory reset, Accubattery shows 3022 out of 3450 mAh and 88% of battery health. Do I need to replace the battery?
MaorSwan said:
I've done a factory reset, Accubattery shows 3022 out of 3450 mAh and 88% of battery health. Do I need to replace the battery?
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Click to collapse
Not unless you can get Huawei or Google to do it for free. I haven't seen any new genuine oem replacement batteries. They are either used or fakes that don't work right. Some don't even have a temp sensor. Accubattery shows 2876mAh for me and I get 4.5 to 5 hours sot on 6.0.1. Same as I ever got. After installing 7.1.1 with full wipe from factory image, same settings, same apps, same signal, same usage, I get 3-3.5 sot. On nougat my phone would intermittent turn off under 15%. Hasn't happened once since I rolled back to marshmallow 2 weeks ago. Either some people (like me) are using certain apps that consume battery without it showing on gsam and better battery stats, or nougat just uses more battery when the screen is on. I believe the latter.
MaorSwan said:
I've done a factory reset, Accubattery shows 3022 out of 3450 mAh and 88% of battery health. Do I need to replace the battery?
Click to expand...
Click to collapse
I wouldn't think so based on that snapshot. I'd keep running the capacity test (documentation states accuracy is improved with time) and start looking very closely at individual services and apps for anomalies. If rooting is an option for you, wakelock and battery statistic tools are better able to return more accurate data than non-root apps. Absent any rogue apps or services, monitoring the capacity will give you a trend and likely answer your question about replacing the battery.
hawkswind1 said:
Not unless you can get Huawei or Google to do it for free. I haven't seen any new genuine oem replacement batteries. They are either used or fakes that don't work right. Some don't even have a temp sensor. Accubattery shows 2876mAh for me and I get 4.5 to 5 hours sot on 6.0.1. Same as I ever got. After installing 7.1.1 with full wipe from factory image, same settings, same apps, same signal, same usage, I get 3-3.5 sot. Either some people (like me) are using certain apps that consume battery without it showing on gsam and better battery stats, or nougat just uses more battery when the screen is on. I believe the latter.
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Click to collapse
Ok, good to know.
Can you please follow this order of events?
1. The battery was as I've noted at the beginning of the post, drains fast and shuts down at 6%
2. I've had a factory reset.
3. I turned on the phone, clean and wiped, at 35%. It took me 1:29 hours to get from 35% to 7% [which is great!] but then at 6% it shut down again.
4. I turned it on right after, it showed 1%. It lasted for another 10 minutes of usage.
5. I charged it to 100%.
6. Then, when the screen is off, battery loses 2% per hour, and when I use it, it loses 1% every 3-4 minutes [which is great], BUT - sometimes it loses 2% at a time, say 80 to 78 and so on. I still don't know if the phone is gonna shut down at 6% or if it was already fixed.
Does that seem normal?
MaorSwan said:
Ok, good to know.
Can you please follow this order of events?
1. The battery was as I've noted at the beginning of the post, drains fast and shuts down at 6%
2. I've had a factory reset.
3. I turned on the phone, clean and wiped, at 35%. It took me 1:29 hours to get from 35% to 7% [which is great!] but then at 6% it shut down again.
4. I turned it on right after, it showed 1%. It lasted for another 10 minutes of usage.
5. I charged it to 100%.
6. Then, when the screen is off, battery loses 2% per hour, and when I use it, it loses 1% every 3-4 minutes [which is great], BUT - sometimes it loses 2% at a time, say 80 to 78 and so on. I still don't know if the phone is gonna shut down at 6% or if it was already fixed.
Does that seem normal?
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Click to collapse
It doesn't seem normal to me. Neither the 6% shut down nor the increased battery drain. As I said, I had both issues to some degree, early shutdown, and much less screen on time. Since a switch to 6.0.1 fixed both issues I am lead to believe they are software problems, not hardware. Google responded on reddit that they are looking into the early shutdown issue about 10 days ago. Then there is also the sudden influx of bootloops of death after Nougat. My advice is to use Marshmallow until things become more stable.
You could go into accounts-Google and see if there are any syncing errors.. Facebook and Facebook Messenger are both known to cause big battery drains on Nougat. Gas Buddy used to be a problem as well but not sure if it still is. As another person suggested doing a full flash-all.bat clean install might fix your problem. Some people just go back to Marshmallow,